Total 174 Manager customer service job vacancies in Sales / Marketing category in Singapore

• Assist in the development and implementation of digitally led marketing plans to achieve growth ambition for online customer acquisition of assigned portfolios/businesses.
• Work closely with the team to support initiatives that drive new customer base through first product onboarding of credit cards or personal financing - increase customer conversions and generating qualified digital leads.
• Collaborate in efforts to grow downloads, usage, and awareness of the AEON Wallet app and other AEON Credit products and services.
• Stay abreast with the knowledge of marketing trends, developments, and best practices to uphold the brand’s competitive advantage.
• Support effort to grow market segmentation & targeting for each assigned product line/channels.  
• Familiarize with the target segments and opportunities within the existing customer base to improve migration to digital services.
• Work hand-in hand in ideating & implementing a cohesive digital marketing strategy across all social media handles, ensuring alignment of communications and messaging across all digital platforms.
• Assuring the effectiveness of digital marketing initiatives through tracking and analysis of campaign results with the aim to optimize and to scale at large.
• Support the process of developing all credit card usage campaign collaterals.

Job Requirement

• Degree or other suitable qualification, preferably in Marketing 
• Minimum 5 years of relevant working experience in a digital marketing capacity, preferably within the financial or banking industry.
• Foundationally strong digital marketing analytical skills including confidence with traditional touchpoints.

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave

• To plan and execute local marketing activity to achieve target assigned for branch
• Fully adhere to operation requirement for branch operation
• Maintain excellent customer service to internal and external customer
• To ensure compliance of Branch Operational Procedure and Integrated Management System (IMS) guideline, whenever attending customers at all time
• To ensure efficient and productive counter service operations
• To plan and lead the team to achieve Sales target assigned by the Company
• To deliver excellence quality of customer service towards customers and colleagues within the company interest.

Perks & Benefits

• Employee equity
• Commission and bonus
• Open culture

• Assist in the development and implementation of digitally led marketing plans to achieve growth ambition for online customer acquisition of assigned portfolios/businesses.
• Work closely with the team to support initiatives that drive new customer base through first product onboarding of credit cards or personal financing - increase customer conversions and generating qualified digital leads.
• Collaborate in efforts to grow downloads, usage, and awareness of the AEON Wallet app and other AEON Credit products and services.
• Stay abreast with the knowledge of marketing trends, developments, and best practices to uphold the brand’s competitive advantage.
• Support effort to grow market segmentation & targeting for each assigned product line/channels.  
• Familiarize with the target segments and opportunities within the existing customer base to improve migration to digital services.
• Work hand-in hand in ideating & implementing a cohesive digital marketing strategy across all social media handles, ensuring alignment of communications and messaging across all digital platforms.
• Assuring the effectiveness of digital marketing initiatives through tracking and analysis of campaign results with the aim to optimize and to scale at large.
• Support the process of developing all credit card usage campaign collaterals.

Job Requirement

• Degree or other suitable qualification, preferably in Marketing 
• Minimum 5 years of relevant working experience in a digital marketing capacity, preferably within the financial or banking industry.
• Foundationally strong digital marketing analytical skills including confidence with traditional touchpoints.

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave

•  Drive the execution of marketing activities for the assigned portfolio to achieve growth opportunities, market share and profit objectives in line with the overall commercial priorities. 
•  Implement brand activation strategies and retail marketing plans in accordance with overall brand positioning.
•  Create impactful marketing and trade marketing materials such as point-of-sale materials, merchandising displays, and sales presentations. 
•  Execute all brand activation initiatives, retail merchandising installation and implementation across all touch points. 
•  Build strong relationships with product team, sales team and trade partners to ensure effective execution of channel initiatives. 
•  Identify challenges, and propose improvements to enhance customer engagement with the brand.
•  Track & analyse the effectiveness of current localized events and to work with regional teams on implementation of improvements. 

 Requirement

•  Degree or other suitable qualification, preferably in Business Management/Marketing. 
•  Minimum 5 years of relevant working experience in marketing, preferably within the financial or banking industry. 
•  Possesses sound Marketing/Trade Marketing/Retail Marketing/Brand Activation knowledge, excellent communication & strong interpersonal skills. 
•  Customer centric marketer with an inquisitive and passionate brand mindset. 
•  Possess analytical and customer insight skills, including confidence with both digital tools and traditional touch points across all channels and platforms. 
•  Proficient in data analysis with ability to interpret and translate customer behavioral insights into strategic activities. 
•  Able to work independently without much supervision, resourceful, innovative and is a team player. Strong attention to detail and self-motivated with a high level of drive, initiative, and commitment. 
•  Possess good communication and interpersonal skills to work collaboratively with cross-functional stakeholders to optimize quality and impact of omni-channel plans and campaigns. 
•  Prepare to take on other roles and responsibilities when required. 

Perks & Benefits

• Nearby public transport
• Casual dress code
• Medical insurance
• Personal leave

We are representing our client in the Food Services industry to hire for a (Senior) Sales Manager.

Role Overview:
Drive sales growth, develop strategies, and lead a high-performing team to achieve revenue targets. Build strong client relationships, expand market presence, and contribute to business success.

Key Responsibilities:

• Develop and execute sales strategies to meet growth objectives.
• Lead, coach, and inspire the sales team to achieve targets.
• Manage key client accounts, negotiate contracts, and ensure satisfaction.
• Identify new business opportunities and drive market expansion.
• Collaborate with marketing and operations for seamless execution.
• Analyze performance metrics and adjust strategies as needed.

Qualifications:

• Strong sales background in Food Service.
• Proven leadership and business development skills.
• Results-driven, strategic, and excellent relationship management abilities.

Interested candidates, please apply here. Thank you.

EA Personnel (Koh Pei Wen)

EA Reg: R23115205

APBA TG Human Resources Pte Ltd

EA License: 14C7275

JOB SUMMARY

The purpose of the role is to

• Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Personal Clients segment

Implementation and oversight of the below individual responsibilities:

• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
• In consultation with the branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals
• To participate in marketing and promotional activities for customer acquisition.
• To source and call on individual prospects
• To provide quality, efficient after-sales services
• To manage anti-attrition and retention of clients
• To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.
• To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.
• To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.
• To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.

RESPONSIBILITIES

Strategy

• Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Business

• Responsibilities related to the delivery of business and/or financial objectives.

Processes

• Reference the processes for which the Role Holder is responsible, as per the Operational Risk Framework definition of first / second line.

People & Talent

• Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Risk Management

• Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.

Governance

• Responsibilities relating to the direction, planning, structure, frameworks (e.g. processes and policies) and oversight.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Branch Manager, Business Manager, Product Mgr and etc.

Our Ideal Candidate

• RNF and CMFAS
• 1 year of relationship management and retail banking experience

Role Specific Technical Competencies

• Client Acquisition Experience
• Account Management Experience
• Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Operations Manager - Fire and Security - Service Management, Account Management and Improvement (Surrey, South London, Kent, Sussex preferred) - £60000 - £70000 + Bonus/ Commission + Benefits

Required - FIRE ALARM AND ELECTRONIC SECURITY , Technical Account Manager/ Engineering Manager, Business Manager/ Branch Manager/ Service Manager, Operations Manager, Service Management = Operation Manager, KPI, SLA, leading team of Maintenance engineers

• Location - Attend Surrey/ Sussex office 2-3 days a week, 2-3 days in South England visiting customers/ engineers
• Benefits - c. £65000 (£60-70k) pa + Bonus + 33 days Holidays + progression opportunities + CarA or Car
• Role - Manage 30+ staff (office Coordinators and Service engineers across South England
• Person - Proactive, Tenacious, Professional, Can support Growth, Client Facing, Improver, Communicator, Service Delivery, Service manager, Operations Manager

FIRE AND SECURITY - OPERATION MANAGER/ SERVICE DELIVERY MANAGER/ CONTRACTS MANAGER/ REGIONAL SERVICE MANAGER OVERVIEW:

We are seeking a highly skilled Fire and Security SERVICE DELIVERY MANAGER or OPERATIONS MANAGER to oversee and manage the fire and security service engineer division. You as our Operations Manager or REGIONAL SERVICE MANAGER will be responsible for the efficient and effective delivery of fire and security services, ensuring compliance with industry standards, and optimizing operational processes. If you are an ideal candidate you will have a strong background in fire and security systems and possess excellent leadership and managerial skills of Maintenance Engineers and Service Delivery. You will be out and about in the field meeting customers, in office ensuring staff are planned and meeting engineers to manage communication, and improve the SLA, KPI and service improvement so all team and customers happy. A great role to account Manage, lead engineering team and improve.

JOB ROLE AREAS FOR OPERATION MANAGER/ SERVICE MANAGER (Fire and Security) -

Leadership and Team Management:

- Provide strong leadership and guidance to the fire and security team, fostering a positive work culture and motivating team members to achieve their goals.

- Manage and supervise a team of technicians, installers, and support staff, ensuring optimal resource allocation and utilization.

- Conduct regular performance evaluations, provide feedback, and identify training and development needs to enhance individual and team performance.

Planning, Service delivery and Customer SLA/ KPI achievement:

Improve the ability or team to deliver fire and security servicing for customers

- Monitor and evaluate operational performance, identify areas for improvement, and implement corrective measures to enhance productivity and customer satisfaction.

- Collaborate with other departments to streamline operations, optimize resource allocation, and drive continuous improvement initiatives.

Customer Relationship Management:

- Collaborate with the sales and business development teams to identify opportunities for growth and expansion within the fire and security division.

- Foster strong relationships with existing and potential clients, addressing their concerns and providing excellent customer service.

- Act as a point of escalation for client issues, ensuring prompt resolution and maintaining high levels of customer satisfaction.

SKILLS

- Proven experience in a similar role managing team of engineers, office staff and customers satisfaction for a fire Alarm and electronic security (Fire & security) service engineer provider in South East England (BAFE/ FIA/ NSI/ SSAIB etc) .

- Strong leadership and managerial skills, with the ability to motivate and develop a team.

- Exceptional communication and interpersonal skills, with the ability to build and maintain effective relationships with clients, engineers, office team and stakeholder

APPLY IF YOU HAVE MANAGED OPERATIONS or SERVICE ENGINEER TEAM FOR A FIRE AND SECURITY COMPANY

Apply now and let your skills shine in this exciting role. With a supportive and collaborative Director, development opportunities, and a diverse range of clients, this position offers the perfect platform for you to make a significant impact.

Join this growing Fire Detection, Fire Alarm, Fire and Security service engineering company, and be part of a company that values spark, wants personal growth, and rewards success. Don't wait any longer - submit your application today (if you are in SOuth of South Of South East, UK and have the industry experience working for a FIA/ BAFE/ NSI company). Apply Now if so!

Steve Eley - Fire and Security Careers (Eley Solutions Ltd) - Google us, Call us or send CV to apply

Fire & Security since 2001, and Fire and security Career Operates as Permanent Recruitment agency.

The Wolfgang Violin Studio. A music studio in Central District offers the position of

*Associate Operations

Manager(Front Desk and Customer Relations)*

About Wolfgang Violin Studio, founded in 2009, established a music academy in Singapore that focuses on Violin, Piano, and Cello.

In-house development and training will be provided for the suitable candidate seeking professional career development opportunities. Required attributes :

Outgoing person who enjoys engaging with customers.

Proficiency in spoken and written English

Adaptability in a fast-paced environment

Benefits include performance and incentive bonus, medical and insurance coverage, annual and sick leaves

Interested candidates, please send your resume to HR@wolfgangviolin.comand complete details at

http://tinyurl.com/Associate-Mgr

About Company

Founded in 2015, Woopa Travels is a new generation travel agency and destination management company. We re-invent the travel experience and combine adventure with professional storytelling to create quality experiences for every traveller. The Company manages the following leading tour operator brands: Monster Day Tours, Lion Heartlanders and UBE.

We are seeking a motivated and customer-focused salesperson to join our sales team. The ideal candidate will have a passion for educational tours, excellent communication skills, and a strong drive to achieve sales targets. As a Sales & Customer Relations Executive, you will play a key role in handling sales enquiries, booking tours, and providing exceptional service to our clients. Join us if you enjoy interacting with people and are looking to challenge yourself in the travel industry, that is only expected to get bigger & better with the recovery from the pandemic!

Job Description

• Handling of sales enquiries, tour bookings, customizations, and amendments.
• Prepare sales quotations, tour proposals and itineraries for customers.
• Assisting with sales outreach, cold calling, EDMs etc.
• Generate leads, reach out to potential clients, pitch and close sales.
• Coordinating with Ops team in relation to sales matters.
• Assist in operational procedures i.e customization of tours, tour logistics and on the ground management.
• Data entry to ensure all sales records, databases are up to date.
• Assist in post-sales work which includes following up with client experience, getting reviews
• Liaising with clients, vendors, and suppliers on behalf of managers.
• Communicate and liaise with finance team with regards to invoices and payments.
• Work with internal and marketing teams to achieve company strategic objectives and goals.

Job Requirements

• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work effectively in a fast-paced, dynamic environment.
• Proficiency CRM software is a plus
• A passion for the country and culture
• Willing to learn

• Relationship Officer Exp
• Financial / Fintech / Corporate Service Provider industry
• Do not require cold calling

Responsibilities:

• Build and maintain strong relationships with existing and new clients to understand their business needs and offer appropriate solutions from the suite of Corporate Service Provider services, including company incorporation, secretarial service, and more
• Work with warm leads provided by the company
• Manage the end-to-end process from onboarding to the continual management of client accounts, ensuring satisfaction and retention
• Identify additional service needs that match client requirements and propose relevant solutions to optimize customer engagement and revenues
• Work closely with other departments, including sales and marketing, to ensure smooth onboarding and service delivery
• Provide timely, high-quality responses to client inquiries, ensuring a seamless experience
• Meet or exceed monthly sales targets, contributing to the company’s growth
• Any other duties as assigned

Requirements:

• Possess a Degree / Diploma in Management / Marketing / Communications or a related discipline
• Proven experience in a customer service, account management, or relationship management role, ideally in the Financial / Fintech / Corporate Service Provider industry
• Strong understanding of corporate services such as company incorporation, company secretarial services, accounting, and tax compliance
• Excellent communication and interpersonal skills
• Ability to manage multiple clients and projects simultaneously
• Results-driven mindset
• Strong negotiation skills with a client-centric approach
• Familiarity with CRM tools and lead tracking systems is advantageous
• This role does not require cold calling

Other Information:

• Company: Corporate Service Provider
• Location: Jurong East
• Working Hour: Mon - Fri, 9am - 6pm
• Salary: Basic up to $3500/mth + Commission

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

• Join Singapore’s most iconic Bank: gain instant credibility with your clients
• Virtually Unlimited Client Leads provided at no cost: maximise sales through Branch walk-ins and an assigned client base
• Exciting Earning Potential: enjoy S$3,300–S$4,500 Basic Salary + S$300 Allowance + Quarterly Commissions
• Reasonable Targets, Ludicrous Commissions: Achieve sales targets to earn quarterly commissions starting at S$10,000, with the potential to exceed S$30,000–S$50,000
• No experience required: Get PAID while receiving industry-leading structured training
• Permanent role offering Exceptional Employee Benefits: 24 days AL + Off-in-lieu + Cash & Non-Cash Awards (vouchers, overseas trips, and luxury rewards like Rolex watches) + over S$1,000 in Health & Wellness Allowances, and more

Core Responsibilities

• Provide tailored wealth solutions to help clients achieve their financial goals
• Conduct consultations to assess client needs and offer personalized advice
• Collaborate with internal teams and use digital tools to enhance client service
• Ensure compliance with all regulatory and internal policies

Requirements:

• Open to Singaporeans only - applicants who require Work Visas need not apply
• Minimum Local Diploma, or any Degree (per Monetary Authority of Singapore (MAS) regulations)
• Complete core CMFAS modules before commencement (guidance and reimbursement provided)
• Sales-Driven & Hungry for Success: Ambitious, Income-Driven, and Motivated by Career Advancement
• Willing to Hustle: 5.5-day work week (weekday office hours + Saturday mornings), with flexibility to meet clients outside regular hours

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Interested?
Submit your application via the "Apply" button or connect with Mr. Wein Ng at 8837 5170 for a confidential career chat.

We regret that only shortlisted candidates will be notified.

EA Personnel Name: Ng Weineng
EA Personnel No: R1985639
EA License No: 02C4944

• Plans, organizes, coordinates, directs, evaluates, and financially advises on a comprehensive safety and occupational health program.
• Develops and prepares annual local safety and occupational health plans through adaptation of DOL and Forest Service instructions and policies; prepares program of work and associated budget.
• Interprets and applies rules and regulations established by the Forest Service, Department of Agriculture, Department of Labor, National Fire Protection Association, and other regulatory agencies.
• Coordinates safety and occupational health activities with representatives of the medical, personnel, security, and other organizational components.
• Conducts worksite safety inspections on new construction and building alterations to determine the degree of compliance with standards and regulatory criteria; recommends procedures to control or eliminate hazardous operations or conditions.
• Conducts or participates in continuous inspections and surveys.
• Monitors the project(s) during the course of the construction to ensure compliance with applicable safety related standards.
• Responsibilities are listed at the full performance level.

• Plans, organizes, directs and controls the safety and occupational health program covering an extensive geographic area and involving a large variety of regional operations.
• Evaluates the health and safety program’s progress, which includes assessment of current guidelines, procedures, policies, and the training program.
• Plans, organizes and conducts a regional inspection activity.
• Investigates mishaps and fatalities and prepares a chronological narrative of factors contributing to the incident.
• Tests and modifies, as appropriate, various types of protective equipment such as life vests, safety ropes, and safety nets to ensure compliance with applicable safety criteria.