Total 8 Manager level Quality Assurance / Control job vacancies in Edinburgh, Edinburgh, EH2 3AH

Join us as a Governance Quality Manager

• We’ll look to you to provide direction and leadership on all quality matters across the platform or domain including adoption and compliance with the bank's testing standards and policies
• This is an opportunity to act as a key contributor in making sure that compliant work packages transition seamlessly from development into live environments
• Hone your knowledge of quality best practices and collaboration and stakeholder management skills

What you'll do

In this key role, you’ll be managing the test governance as per the bank’s defined testing processes and guidelines, whilst also contributing towards improving test governance and establish significant test governance changes. We’ll also look to you to handle internal and external audits related to testing governance and test processes, contribute towards test processes improvement initiatives, and establish significant process changes.

Additionally, you’ll be:

• Taking accountability for all aspects of governance quality across both run and change and business as usual activity within the assigned platform or domain
• Managing a test governance team spread across different geographical locations
• Taking on result oriented initiatives, monitoring progress and reporting to the leadership team and other stakeholders on a regular basis
• Reviewing all key collateral, ensuring it is of sufficient quality with no gaps or duplication
• Providing support across all business areas with respect to addressing all customer test governance related queries and escalations

The skills you'll need

We’re looking for someone with strong knowledge and understanding of quality standards, quality best practices, and our risk and controls framework. You’ll also need high levels of knowledge and demonstrable application of modern testing and quality practices and techniques used with Agile methodologies.

Additionally, we’ll be looking for:

• Experience in test management, quality assurance, and test governance roles
• Experience in governance of all the Quality Assurance (QA) activities, test results, leaked defects, root cause analysis and identifying areas of improvement
• A strategic thinker with a proven ability to utilise existing test knowledge and experiences, along with the ability to produce practical solutions and alternatives to testing processes
• A self-starter and an excellent team player with a strong sense of ownership and commitment to quality
• Strong communication skills to ensure that QA vision is understood and implemented correctly with key stakeholders

Location: Edinburgh Head Office - Hybrid Working

Salary: £37,945 - £40,896 per annum (£19.46 - £20.97 p/h equivalent)

Full Time (37.5 hours p/w) - Permanent

If you are looking for a rewarding career and to work within an epic team that will help you grow and thrive, then you have come to the right place. Working with us, you can start your day knowing what you do really does make a difference!

Our Innovation and Improvement Team oversees a range of our quality processes, evaluation systems and practice and learning and development. We’re looking for a Quality and Improvement Manager to join our team consisting of:

Head of Innovation and Improvement
Practice Development Manager
Learning and Development Manager
Impact and Evaluation Lead
If you are looking for a new challenge, then Penumbra may be for you.

Penumbra is one of Scotland’s leading mental health charities, providing a wide range of community based and recovery focussed mental health services. We’re proud pioneers in the peer movement, with 27% of our colleagues employed in peer support roles. Our creative and forward-thinking approach to mental health recovery has earned us the reputation as a key influencer in public campaigning, policy and practice, and a highly respected provider of high quality and innovative mental health recovery services.

As our Quality and Improvement Manager, you will support our services to gather the data and evidence they need to understand both areas of strength, and of challenges, and to create development plans based on this evidence. A key focus will be leading and managing our Quality Assurance Framework. Substantially revised and relaunched in 2023 with a brand new digital resource, this approach allows our services to self-assess against our strategic priorities and core quality areas, combined with objective review by the Quality and Improvement Manager. Other key responsibilities are the oversight of our operational policies and acting as Penumbra’s Data Protection Officer.

You truly will have the ability to influence what we do, developing and implementing your ideas to demonstrate what you can achieve, which will make a difference to the people we support.

As a mental health charity, we really value the wellbeing of our staff. That’s why we want you to know that you’ll be joining a friendly team, who will give you a supportive environment to help you thrive in your role, including all the training you need to feel confident and equipped.

We can offer you a tonne of employee benefits, and we can promise you’ll be inspired by some pretty amazing humans every single day. We will support you on your own career path; developing new skills, accessing formal and informal learning experiences and providing opportunities to put your continual progress into practice.

For more information, including full job description and application/interview guidance, please download our recruitment pack.

We cannot consider CV’s – all applications should go through the application process on our website. Only applications completed through our website will be considered. If you are unable to complete an online application, please contact us at recruitment@penumbra.org.uk and we can arrange for a paper copy to be sent out to you.

Please note that unfortunately we cannot offer visa sponsorship. We can only accept applications from applicants who currently have the legal right to work in the UK, or applicants who have already have an application in progress to obtain the legal right to work in the UK.

Updates and responses to applications will come from our recruitment system. These emails may go into your spam inbox so please check frequently for any updates on your application. To avoid this happening please add “Penumbra Careers” – recruitment@penumbra.org.uk to your contact list. You can also check the status of your application by logging into the careers portal. If you have not had any update on your application, please contact us at recruitment@penumbra.org.uk.

Penumbra is committed to supporting candidates with disabilities, neurodiverse candidates, and candidates with mental health conditions throughout the recruitment process. We will make any reasonable adjustments required to ensure a fair and inclusive process for all. If you think you require reasonable adjustments, please don’t hesitate to contact us at recruitment@penumbra.org.uk.

Job Description

Education, Children and Justice Services

Quality Improvement Manager
Waverley Court

Salary: £81,618 per year
Hours: 35 per week

In consultation with the Head of Education provide strategic leadership, professional and management advice to the team of Quality Improvement Education Officers.

Contribute to raising standards and achievement in attainment, inclusion and equality in line with local and national priorities working with senior managers in Education, Schools and Lifelong Learning, Head Teachers and other colleagues ensuring that the Council satisfies HMIE criteria on performance monitoring and continuous improvement and other statutory obligations.

The City of Edinburgh Council is committed to the delivery of a high-quality education service for all children and young people, and to working in partnership with parents and communities. A culture of continuous improvement underpins improvement activity in our schools, supported by the Quality Improvement Service.

Salaries will be in accordance with the Scheme of Salaries and Conditions of Service for Teaching Staff in School Education.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Join us as a Quality Manager, Security

• We’ll look to you to provide direction and leadership on all quality matters across the platform or domain including adoption and compliance with the bank's standards and policies
• This is an opportunity to act as a key contributor in making sure that work packages transition seamlessly from development into live environments
• Hone your knowledge of quality best practices and collaboration and stakeholder management skills

What you'll do

In this key role, you’ll be making sure that only well designed and built work packages get through quality testing. You’ll aim to get it right first time for our customers through innovative service and solutions, using automation as an accelerator and working closely with stakeholders in an Agile and collaborative environment. We’ll also look to you to produce comprehensive and robust quality strategies and detailed quality test plans, enabling the continual flow of work packages across the domain, platform value stream or programme.

Additionally, you’ll be:

• Taking accountability for all aspects of quality across both run and change and business as usual activity within the assigned platform or domain
• Overseeing the output quality from all testing phases owned and making sure it meets the requirements of each quality test strategy
• Making sure defects are detected and prioritised, based on impact, and resolved at the earliest possible moment and before the last responsible moment
• Undertaking end-to-end test management including planning, risk, issue, dependency management, lessons learnt and governance
• Reviewing all key collateral relating to delivery and making sure it is of sufficient quality and with no gaps or duplication

The skills you'll need

We’re looking for someone with strong knowledge and understanding of quality standards, quality best practices, and our risk and controls framework. You’ll also need high levels of knowledge and demonstrable application of modern testing and quality practices and techniques used with Agile methodologies.

Additionally, we’ll be looking for:

• Practical experience of quality strategy and planning, testing design and execution
• Experience in functional and non-functional testing such as system, system integration, user, load, volume, stress, security, accessibility, compatibility, penetration and back-out
• The ability to relate everyday work to the strategic vision of the feature, platform, domain and enterprise teams, with a strong focus on business outcomes
• The ability to communicate complex technical concepts clearly to peers and management
• Good collaboration and stakeholder management skills
• Experience in information security domain
• Familiarity with No Code or low code testing, Test Driven Development, Behaviour Driven Development and DevSecOps

TSB Bank Plc
Job Title: Assistant Manager, Operational Risk Assurance
Function: Enterprise Assurance
Location: Hybrid working/flexible across our key sites
Salary: Competitive plus excellent benefits
Closing Date: 8 May 2024

At TSB we’re all here to give money confidence to our customers and communities. Wherever you work in TSB you can make a real difference to your career, our business, and the wider community.
Within our Enterprise Assurance function we provide management with first line assurance in operational risk areas including Technology, Operational Resilience and Change. Some of our key activities are providing assurance through a schedule of control testing, reviewing attestations prepared by management and performing Third Party Assurance activities.

How you'll make a difference
The Operational Risk Assurance, Assistant Manager role is responsible for performing control testing in operational areas and supporting Managers in the performance of assurance activities and project work as required. The key stakeholders are Risk and Control Owners and other SMEs across CIO and other key areas of the Bank. You will make a difference in your role by providing assurance to management that risk management activities are fully understood, within risk appetite, appropriately controlled and reported on.

What you'll bring

- Attention to detail and a focus on delivery to meet the agreed assurance plan to time and quality standards
- Being able to communicate effectively, both verbal and written, with an ability to influence, collaborate and make informed decisions.
- Use own initiative to identify and escalate areas of improvement, taking an active part in the solution.
- Works collaboratively to deliver the best outcomes for TSB Bank, showing commitment to shared goals.
- Supports a culture that values, recognises and generates high performance
- Experience in risk management, audit or control testing in one of the following areas Technology, Cyber, Third Party Management, Change or Data.


What we offer in return

- Hybrid and flexible working arrangements to support a healthy worklife balance
- An attractive reward and myTSB benefits package, giving you more of what matters to you
- A diverse, energising, and collaborative working environment
- A career that's enriching and full of opportunity


So if this sounds up your street, contact Alan Ogilvie to learn more. Come join our team, we make things happen!
Remember to visit the Careers Confidence Portal for tips on applying for roles within TSB.
We Are TSB. Life Made More.

Join us as a Compliance Assurance Manager

• Take on a critical role at NatWest Boxed, where you’ll work with our clients to minimise regulatory and operational risk
• You’ll collaborate, manage and be point of escalation for the client assurance framework
• It’s an opportunity to build your career in a forward-thinking environment, putting your specialist knowledge to good use

What you'll do

In this key role, you’ll be supporting, developing and embedding the client compliance assurance framework for the business, independently overseeing and challenging effective risk and controls management within agreed risk appetites. We’ll look to you to identify findings and process framework improvements, all the while working with the business and clients to agree action plans. Throughout the course of your work, you’ll be building and maintaining relationships with internal stakeholders and clients, allowing you to expand your network and exposure.

You’ll also be:

• Leading on the regulatory compliance assurance framework for NW Boxed clients
• Producing, analysing and distributing comprehensive and accurate management information to appropriate governance forums
• Carrying out assurance reviews, identifying and documenting findings, process/system improvements, effectiveness of the business controls and agree action plans to remediate
• Building and maintaining relationships with internal stakeholders, key business partners and clients
• Providing regulatory compliance and conduct insight, oversight and challenge to clients
• Providing guidance and support to clients in line with policies and risk standards

The skills you'll need

For this role, it’s crucial that you have the ability to identify and mitigate risk, with experience of negotiating and resolving conflict. You’ll need an awareness of relevant regulatory requirements and the ability to share your specialist knowledge with others to aid their understanding and decision making.

We’ll also look for:

• Experience of assurance testing and independent oversight of processes
• Proven ability to build fit for purpose solutions for internal and external clients
• In depth knowledge relevant regulatory compliance requirements and compliance assurance frameworks
• Experience of regulatory or operational risk identification and implementing mitigating practises
• Excellent written and spoken communication skills and the ability to adapt to a variety of target audience

TSB Bank Plc


Job Title: Assistant Manager, IT Controls Assurance
- 6 months Fixed Term ContractFunction: Enterprise Assurance, Operational Risk Assurance
Location: Hybrid/flexible
- must be easily commutable to one of our key sitesSalary: £32,000-£40,000 plus excellent benefits
Closing Date: 13 October 23

At TSB we’re all here to give money confidence to our customers and communities. Wherever you work in TSB you can make a real difference to your career, our business, and the wider community.
Within our Enterprise Assurance function we provide management with first line assurance in operational risk areas including Technology, Cyber and Change. Some of our key activities are providing assurance through a schedule of control testing, providing management with first line risk support and reviewing attestations prepared by management.

How You'll make a difference
The IT Controls Assurance, Assistant Manager role is responsible for performing Technology and Cyber control testing and supporting Managers in the performance of assurance activities as required. The key stakeholders are Risk and Control Owners and other SMEs across CIO and other key areas of the Bank. You will make a difference in your role by performing control testing to provide management with a view that risk management activities are fully understood, within risk appetite, appropriately controlled and reported on.

What you'll bring

- Knowledge of risk management, audit or control testing.
- Experience of testing Technology and/or Cyber controls.
- Attention to detail and a focus on delivery to meet the agreed control testing plan to time and quality standards
- Use own initiative to identify and escalate areas of improvement, taking an active part in the solution.
- Supports a culture that values, recognises and generates high performance
What we offer in return

- Hybrid and flexible working arrangements to support a healthy work/life balance
- An attractive reward and myTSB benefits package, giving you more of what matters to you
- A diverse, energising, and collaborative working environment
- A career that’s enriching and full of opportunities


So, if this sounds right up your street, come join our team, we make things happen!
We are TSB. Life Made More.

TSB Bank Plc


Job Title: Assistant Manager, IT Controls Assurance
- 6 months Fixed Term ContractFunction: Enterprise Assurance, Operational Risk Assurance
Location: Hybrid/flexible
- must be easily commutable to one of our key sitesSalary: £32,000-£40,000 plus excellent benefits
Closing Date: 13 October 23

At TSB we’re all here to give money confidence to our customers and communities. Wherever you work in TSB you can make a real difference to your career, our business, and the wider community.
Within our Enterprise Assurance function we provide management with first line assurance in operational risk areas including Technology, Cyber and Change. Some of our key activities are providing assurance through a schedule of control testing, providing management with first line risk support and reviewing attestations prepared by management.

How You'll make a difference
The IT Controls Assurance, Assistant Manager role is responsible for performing Technology and Cyber control testing and supporting Managers in the performance of assurance activities as required. The key stakeholders are Risk and Control Owners and other SMEs across CIO and other key areas of the Bank. You will make a difference in your role by performing control testing to provide management with a view that risk management activities are fully understood, within risk appetite, appropriately controlled and reported on.

What you'll bring

- Knowledge of risk management, audit or control testing.
- Experience of testing Technology and/or Cyber controls.
- Attention to detail and a focus on delivery to meet the agreed control testing plan to time and quality standards
- Use own initiative to identify and escalate areas of improvement, taking an active part in the solution.
- Supports a culture that values, recognises and generates high performance
What we offer in return

- Hybrid and flexible working arrangements to support a healthy work/life balance
- An attractive reward and myTSB benefits package, giving you more of what matters to you
- A diverse, energising, and collaborative working environment
- A career that’s enriching and full of opportunities


So, if this sounds right up your street, come join our team, we make things happen!
We are TSB. Life Made More.