Scope of Work
a. Analyse business needs, scope the problem and develop business case to address the problem
b. Document requirements, source and evaluate alternatives, and recommend solution
c. Work with vendor on the solutions and design to seek clarification and acceptance.
d. Work with users to ensure smooth deployment and adoption of new solution
e. Perform business analysis functions such as:
i. Identify stakeholders, techniques and processes to manage, track and trace requirements
ii. Refine and clarify business need, define solution scope and develop business case
iii. Assess current state, analyse stated requirements of stakeholders and elaborate to sufficient detail that accurately defines business need with in specified scope
iv. Source and evaluate alternatives to identify solution that best fits business need, identify gaps, and determine workarounds/changes to the solution.
v. Manage conflicts, issues and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders
f. Assess business needs for service requests and the impact of enhancements to the system
g. Assess problem resolution approach and implement effective service recovery of ICT incidents and establish systems and processes to prevent recurrence of the same incident
h. Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines
Knowledge and Skills
a. Hands-on experience in at least 1 full project development life cycles
b. Business Analysis experience
c. Advantageous to have:
i. Prior knowledge in the system solutioning, development for mid and large-scale IT development projects
ii. Software development experience is in Python, Typescript, MongoDB, Postgresql, React, Node, Express.
c. Team player with strong organization and people handling skills
d. Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders