Total 5 customer service job vacancies in Business Management / Project / Planning category in Slough, Berkshire, SL1 2BJ

Job Advertisement: Regional Business Assurance Officer
Location: Newbury
Hourly Rate: £22.69 (Umbrella)
Contact: Lewis Ashcroft, Service Care Solutions - 01772 208962

We are seeking a Regional Business Assurance Officer to join a police force in Newbury. In this role, you will play a critical part in ensuring intelligence management and compliance within counter-terrorism operations. This position is only open to applicants who currently hold or have recently held DV clearance. Applicants with lower vetting levels cannot be considered.
Key Responsibilities:

1. Provide assurance that intelligence policies and procedures (NSIM, IHM, RRD) are applied consistently, conducting monthly peer reviews.
2. Offer guidance on intelligence systems to peers, communicate system updates, and ensure security compliance.
3. Review decision-making processes to ensure outcomes are appropriate and thoroughly documented.
4. Ensure data relevancy and accuracy on intelligence systems, assist with technical enquiries, and handle user management.
5. Liaise with national and regional practitioner groups to resolve non-hardware issues in intelligence systems.
6. Conduct audits of intelligence systems, working closely with the National Audit Team to ensure compliance.
7. Stay up-to-date with intelligence systems by attending seminars and passing on knowledge to the team.

Requirements:

• Current or recent DV clearance (mandatory).
• Strong experience in intelligence system management.
• Attention to detail and experience in compliance and audit processes.
• Full UK driving license with flexibility to travel.

If you meet the above requirements and are looking for a challenging and rewarding role, we would love to hear from you!
For more details or to apply, contact Lewis Ashcroft at Service Care Solutions.

Housing Project Officer

Location: Slough, Berkshire
Contract: Temporary, 3 months (potential for extension, possible temp to perm)
Hours: Full Time, 37 hours per week
Work Arrangement: Hybrid/Flexible (3-4 days on site)
Start Date: Immediate
Requirements: Basic DBS, Driving license, and own vehicle essential

We are seeking a dynamic Housing Project Officer to start immediately. You will support the Senior Housing Project Officer in managing tenancy and housing services for a Council-owned company with 200 properties.

Key Responsibilities:

• Estate management
• New tenant visits and sign-ups
• Tenancy verification and fraud prevention
• Service charge management
• Liaising with freeholders and managing agents
• Coordinating maintenance requests
• Supporting asset compliance
• Addressing anti-social behaviour

Main Accountabilities:

• Deliver housing and leasehold management services
• Provide exceptional customer service
• Collaborate with colleagues and external partners
• Ensure compliance with statutory and best practice standards
• Support vulnerable customers
• Resolve service requests and complaints promptly
• Implement service improvements
• Manage void properties and tenant transitions
• Promote health and safety compliance
• Maintain high professional standards

Experience and Skills:

• Significant experience in housing-related roles
• Project management experience
• Strong workload management and teamwork skills
• Collaboration with partners, agencies, and community groups
• Client monitoring and management
• Knowledge of housing legislation, rent arrears, and anti-social behaviour policies
• Legal enforcement knowledge
• Understanding of Health and Safety, Equal Opportunity Policies, and building maintenance
• Strong communication skills
• Customer-focused problem-solving approach
• Proficiency in IT and Microsoft Office
• Commitment to professional development

Qualifications:

• Project Management qualification (or working towards)
• Certificate in Housing (Level 3) or equivalent
• Valid driver's license and own transport
  
  

If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Alex at Service Care Solutions on 01772 208 966 or send an E-Mail to alex.yates@servicecare.org.uk

Business Support Officer

Wokingham Borough Council are currently seeking a highly motivated and experienced Business Support Officer to join their team. The successful candidate will play a key role in supporting the company's operations by ensuring that costings for EHCP students are inputted correctly into their new finance module on Capita.

Start Date: ASAP

Contract length: Initially 4-6 weeks

Hours per week: 37 hours per week

Rate of pay: £15.13 per hour

Responsibilities:

• Inputting costings for EHCP students into the finance module on Capita
• Accessing student records to find necessary information
• Speaking to case officers who work with the children to confirm costs
• Working with the finance team to ensure costings are being put on correctly
• Using data management systems

Requirements:

• Essential - Knowledge of SEND
• Desirable - Experience using Capita one
• Ability to work from home
• Excellent communication skills
• Experience using child/client data management systems

If you have the required skills and experience for this Business Support Officer, please apply now.

Strategy and Commissioning Officer

Location: Wokingham Borough Council

Salary: £450ltd per day

Contract type: Initially 3 months

Job Description

This company is seeking a highly skilled Strategy and Commissioning Officer to join their team in Wokingham. As a Strategy and Commissioning Officer, you will work closely with the Head of Service for Strategic Commissioning (Childrens) and other members of the Strategy, Commissioning and Performance Team to shape the direction and vision of Childrens Services in Wokingham by overseeing the development and implementation of effective strategies and policies.

Key Responsibilities

• Analysing complex issues and providing strategic advice
• Developing strategies and policy recommendations to support the company's objectives
• Overseeing the development and implementation of effective strategies and policies
• Engaging with a range of stakeholders
• Writing strategies in Childrens Services (Specifically Early Intervention, Emotional Wellbeing, Sufficiency Statement, Children in Care and Care Leavers)
• Completing NEEDS Assessments

Requirements

• Previous experience of working within commissioning for Children's Services

If you are an experienced Strategy and Commissioning Officer with a passion for shaping the direction and vision of Childrens Services, this is the perfect opportunity for you.

Proud member of the Disability Confident employer scheme

Housing Project Officer, Slough
Temporary
Immediate Start
Must Have Own Car - Mileage Policy
Full Time - 37 hours a week
Some Hybrid Working

Our Client is looking to hire a Housing Project Officer immediately. The successful candidate would be managing the private accommodation side of the organisation - patch size approximately 160 properties.

Main Responsibilities

The day to day operation of the housing companies landlord function, ensuring that services are responsive to customer and community demands and deliver against measured outputs while contributing to key strategic aims and priorities. Areas of responsibility includes:

• Estate Management
• New tenant visits and tenancy sign up
• Tenancy verification & fraud prevention
• Service charge management
• Relationships with freeholders and managing agents
• Requesting responsive maintenance
• Supporting asset compliance
• Addressing anti-social behaviour

Essential Requirements

• Significant experience of working in housing related role.

• Awareness of legislation, policy and best practice relating to housing management, rent arrears management and anti-social behaviour.

• Knowledge of legal enforcement proceedings via the County Court.

• Knowledge and understanding of the practical application of Health and Safety, and Equal Opportunity Policies.

• Good general understanding of buildings and maintenance issues

If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Alex at Service Care Solutions on 01772 208 966 or send an E-Mail to alex.yates@servicecare.org.uk

Proud member of the Disability Confident employer scheme