Total 6 job vacancies by Xplor

You’ll join the Xplor Pay Team to make a real impact every day. We say that because we know that every code line we write, every interface we design and every conversation we have, is another opportunity for us to enrich our customers’ experiences. You will help us provide a full stack payment processing and acquiring platform to integrators, partners, and merchants. Whether small and independent or large franchises, we build services that customers can rely on.

You will manage all types of IT initiatives (i.e. product development, transformation, agile metrics and best practices etc.) for Xplor. This job will coordinate people and processes to ensure projects & initiatives are delivered on time and produce the desired results. You will be the go-to person for everything involving a project or initiative’s organization and timeline.

• Be responsible for guiding one or more scrum teams across Xplor Field Edge vertical.
• Facilitate daily stand-ups and other Agile events to ensure that they are well-organized, time-boxed and productive.
• Act as a servant-leader - interacting with our scrum teams with empathy and openness.
• Act as the team expert in efficiency and pragmatism.
• Challenge the teams and the organization to work as effectively as possible.
• Champion efforts to improve on the quality, velocity, value to the business within the context of the teams.
• Be responsible for championing Agile practices across Xplor Field Edge and the wider Personal Services team.
• Possess global leadership and dealing with different cultures.
• Work with the Developers, QA & Product Owners across the globe to organize the Agile process.
• Strong expertise with JIRA/Azure Boards, Confluence/Notion
• Focus on developing Agile Fundamentals skills within the Software Development Lifecycle.
• Facilitate Scrum events using Agile practices, tools and processes and create consistency of delivery practices across the teams and to maximize productivity.
• Ensure that the sprint board is properly updated during the daily stand-ups, and at the end of the sprint, that every user story is completed as per the definition of done.
• Serve as the primary interface to the teams and manage communication between teams.
• Create the scrum rules and then coach the team to follow Agile principles and practices.
• Shield the teams from disruptive external influences.

Sr. Information Technology (IT) Project Manager will manage all types of IT initiatives (i.e. product development, finance, security, infrastructure, transformation, IT risk, M&A, back-office, enterprise tooling, etc.) for Xplor. This job will coordinate people and processes to ensure projects & initiatives are delivered on time and produce the desired results. You will be the go-to person for everything involving a project or initiative’s organization and timeline.

Purpose of Position 

Information technology (IT) Project Manager will manage all types of IT initiatives (i.e. product development, finance, security, infrastructure, transformation, IT risk, M&A, back-office, enterprise tooling, etc.) for Xplor. This job will coordinate people and processes to ensure projects & initiatives are delivered on time and produce the desired results. You will be the go-to person for everything involving a project or initiative’s organization and timeline. 

Objectives of this Role  

The position of IT Project Manager consists of planning, initiating and managing information technology projects. It also consists of leading and guiding the work of technical staff, liaison between business and technical aspects of projects, planning project stages and assessing business implications for each stage, and monitoring progress to ensure deadlines, standards, and cost targets are met.  As a project manager,  

• Coordinating internal resources and vendors for the flawless execution of projects 

• Ensuring that all projects are delivered on-time, within scope and within budget 

Key Accountabilities and Performance Metrics 

• Develop or update and manage detailed project plans ensuring resource availability and allocation and delivering every project on time within budget and scope. 

• Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility 

• Coordinate internal resources and third parties/vendors for the flawless execution of projects 

• Prepare project status reports by collecting, analyzing and summarizing information and trends 

• Use appropriate verification techniques to manage changes in project scope, schedule and costs 

• Measure project performance using appropriate systems, tools and techniques  

• Report and escalate to management as needed 

• Establish and maintain relationship with project resources, 3rd parties/vendors and all stakeholders 

• Perform risk management to minimize project risks 

• Perform budget tracking and financial analysis 

• Create project deliverables ie. scope definition, status report, RAID log, etc.  

• Establish and execute project communication plan 

• Create and maintain comprehensive project documentation 

• Conduct data collection, cleansing, and preparation to support analysis efforts. 

• Perform advanced statistical analyses and data modeling to uncover actionable insights. 

• Conduct data collection, cleansing, and preparation to support analysis efforts. 

• Conduct data collection, cleansing, and preparation to support analysis efforts. 

About the opportunity 

Join our Global Operations vertical as Resource Planning & Insight Lead in Melbourne to make a real impact every day. We say that because we know that every conversation we have, every code line we write and every interface we design is another opportunity for us to enrich our customers’ experiences. 

Reporting into Director, Operational Reporting and Analysis, you will help us support the development of resource planning, reporting and analysis across the newly formed global operation function. 

 Some of the other responsibilities include: 

• Develop resource planning and short-term forecasting for Xplor in AUS/NZ including the design and build of processes, systems and models. 
• Develop a management information reporting framework 
• Deliver reports and insights that drive the appropriate action to move the business forward. 
• Identify trends and detail areas for potential improvement, providing greater efficiencies and cost saving to the business. 
• Work proactively with revenue owners to improve the quality, consistency and transparency of financial information and forecasts, thus ensuring the Global Operations business is right sized. 
• Leading the service and headcount planning meetings ensuring that planning decisions and actions are based on accurate planning data and sound operational and customer experience criteria. 
• Undertake the analysis of operational performance data identifying the causes of below standard service performance and support the implementation and delivery of appropriate remedial measures. 
• Contribute expert input to the decision making processes, pro-actively identifying potential threats to customer experience and service performance and suggesting suitable mitigating actions. 

 Location: For this position, we offer a hybrid and flexible working model, where you will spend 2 days per week in the office and 3 working from home. 

As a Business Analyst at Xplor, you will be at the forefront of aligning our customer’s goals with Xplor’s technological capabilities. Your role will involve working with our Product Team to understand our customer’s business processes, decipher their requirements, and collaborate with our Software Engineering teams to implement solutions that optimise customer operations and drive growth. You'll act as a liaison between our commercial stakeholders, software engineers, and other technical teams to ensure a seamless integration of technology into business processes.

Responsibilities

Core Responsibilities

• Collaborate with stakeholders to gather and document detailed business requirements, including functional and non-functional specifications.
• Analyse existing business processes, systems, and data flows and work with Product Managers to identify areas for improvement and optimisation.
• Work with our product team to translate business needs into technical requirements, user stories, and system specifications for software engineering teams.
• Evaluate and recommend technological solutions that align with business objectives and constraints.
• Collaborate with engineers, QA testers, and product managers and designers to ensure successful delivery of solutions on time and within scope.

Role-Specific Responsibilities

• Learn and deeply understand Xplor’s Field Services product offerings.
• Create process models, flowcharts, and diagrams to visualize complex workflows and facilitate effective communication.
• Assist the product team by documenting detailed specifications for a specified Product Scope.
• Perform system testing and validation to ensure solutions meet business requirements and function as intended.
• Assist in user acceptance testing (UAT) and facilitate communication between business users and technical teams.
• Monitor and assess post-implementation performance and user feedback, feeding changes through to the Product Manager as necessary.