Total 13 job vacancies by Apple South Asia Pte. Ltd.

Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it.

Description

The AppleCare Technologies Systems Quality team has an immediate opening for a Systems Quality Project Manager to manage and lead User Acceptance Testing (UAT) activities for complex Regional and Global AppleCare systems and software projects. You will be responsible for the planning, coordination, execution management, issue resolution, and progress reporting of testing activities across business and technical groups on BPR led projects. Through your knowledge of industry best practices for quality management, you will help to evolve the way we approach test planning and execution.

Develop Comprehensive Testing Strategies:

• Quality advocate who will collaborate with business and technical teams to create quality test plans for cross- functional systems projects, focusing on User Acceptance Testing (UAT).
• Design testing structures, defining roles and responsibilities across all regions, Apple organizations, and third-party vendors as needed.

Establish UAT Communication and Coordination:

• Define and manage UAT communication plans, including meeting schedules and escalation processes across global time zones.
• Lead the scheduling and coordination of UAT preparation and execution activities.

Risk Management and Resource Planning:

• Proactively identify technological, organizational, and political risks, developing effective mitigation strategies.
• Estimate resource requirements for testing and ensure realistic plans are in place.
• Ensure the availability of test environments and necessary data to support testing activities.

Optimize Testing Through Automation and Analysis:

• Identify and implement opportunities to leverage automation for test preparation and execution.
• Apply strong analytical skills to investigate and resolve issues discovered during UAT activities.

Minimum Qualifications

• 5-7 years experience leading testing/QA, with emphasis on planning and managing cross-functional testing
• BE / BS Tech in Computer Science or information management from a premier school

Preferred Qualifications

• Experience with test automation tools and frameworks
• Experience with different testing methodologies and driving a quality mindset
• Ability to develop technical expertise and understanding of system interdependencies, and their impacts on testing plans
• Ability to abstract technical details and effectively communicate to audiences at different levels
• Proficient at balancing multiple efforts at a time
• Excellent listening, communication, leadership and presentation skills
• Ability to develop and maintain relationships with internal partners
• Exemplify flexible thinking, curiosity, self-motivation, dedication to quality, focus on the details, and a positive perspective
• Strong organizational and documentation skills
• SAP functional experience, and experience migrating from SAP R/3 to SAP S/4 HANA is beneficial
• Ability to travel up to 10% of the time
• Quality Assurance certification (ISTQB, ASQ, etc) and/or PMI certification is highly desirable

Summary

Do you have a passion for invention and self-challenge? Do you thrive on pushing the limits of what’s considered feasible? People here at Apple don’t just create products - they build the kind of wonder that’s revolutionised entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do. We are looking for forward-thinking individuals who will be tasked with leading all aspects of Supply and Demand Management (SDM) for a number of our Product Lines. Extraordinary operational excellence is a cornerstone of our ability to consistently surprise and delight our customers. We are responsible for analyzing Demand and securing Supply to support all of Apple’s Routes to Market in the APAC region; Apple’s Online Store, Apple’s Retail Chain and also Apple’s wider Reseller Channel. You will utilise your analytical, planning or account management skills and will work in a dynamic consumer goods environments. You will develop, communicate, and execute end-to-end product demand and supply plans across all channels of distribution. You will be part of the APAC SDM Planning organization and as the business develops, planners may support other product ranges. Do you think strategically and execute tactically? Are you persistent with your attention to detail, enjoy solving problems and comfortable working with numbers?

Description

Analytical

• Liaise with Sales, Sales Finance and Worldwide planning to balance supply &/ demand for the region
• Forecast end consumer demand for all channels. Evaluate associated risks and plan for contingency.
• Develop weekly and quarterly supply and demand plans to meet Apple’s financial objectives
• Present forecast performance while highlighting changes in business trends in order to drive strategy conversations
• Analyse product sales on a weekly basis to recognize opportunities and drive cross-functional partners on both supply and demand side to maximise end consumer sales
• Work closely with cross-functional teams to implement plans

Driving Strategic Objectives

• Drive analysis to set launch quantities of new product introductions and to ensure smooth product transitions
• Identify improvement opportunities in the product planning process, marshal resources, and drive projects to completion
• Track & improve key metrics through process development
• Complete root cause analyses and develop mitigation plans for any unexpected changes
• Present regular product updates and recommended actions to Operations leadership

Minimum Qualifications

• Demonstrated experience in supply chain/planning/forecasting/analytical role
• Strong data analysis and numeric skills
• Practical and enthusiastic approach to problem solving and process improvement
• Solution oriented analytical planning skills
• Strong work ethic, perseverance and flexibility
• Organised and able to react to the challenges of a fast-paced environment
• Excellent communication, interpersonal and negotiation skills, both written and verbal
• Ability to build effective relationships in a cross functional team environment
• The ability to deliver quality work to tight deadlines
• Proficiency in at least one MRP system and strong Excel skills
• A self-starting, innovative individual who also can work as part of a team

Preferred Qualifications

• Masters/Bachelors degree ideally, however if you have relevant experience, you are encouraged to apply
• Prior experience in fields that demand multiplex quantitative analysis such as finance or consulting is desired
• Prior experience in product planning, production control, inventory management, or production/manufacturing operations is a plus
• Ability to move beyond traditional ways of doing things and push past the status quo
• Ability to embrace, learn and adopt new technology and encourage others to do the same

Summary

Do you have a passion for invention and self-challenge? Do you thrive on pushing the limits of what’s considered feasible? People here at Apple don’t just create products - they build the kind of wonder that’s revolutionised entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do.

We are looking for forward-thinking individuals who will be tasked with leading all aspects of Supply and Demand Management (SDM) for a number of our Product Lines. Extraordinary operational excellence is a cornerstone of our ability to consistently surprise and delight our customers.

We are responsible for analyzing Demand and securing Supply to support all of Apple’s Routes to Market in the APAC region; Apple’s Online Store, Apple’s Retail Chain and also Apple’s wider Reseller Channel.

You will utilise your analytical, planning or account management skills and will work in a dynamic consumer goods environments. You will develop, communicate, and execute end-to-end product demand and supply plans across all channels of distribution. You will be part of the APAC SDM Planning organization and as the business develops, planners may support other product ranges.

Do you think strategically and execute tactically? Are you persistent with your attention to detail, enjoy solving problems and comfortable working with numbers?

Description

Analytical

• Liaise with Sales, Sales Finance and Worldwide planning to balance supply &/ demand for the region
• Forecast end consumer demand for all channels. Evaluate associated risks and plan for contingency.
• Develop weekly and quarterly supply and demand plans to meet Apple’s financial objectives
• Present forecast performance while highlighting changes in business trends in order to drive strategy conversations
• Analyse product sales on a weekly basis to recognize opportunities and drive cross-functional partners on both supply and demand side to maximise end consumer sales
• Work closely with cross-functional teams to execute plans

Driving Strategic Objectives

• Drive analysis to set launch quantities of new product introductions and to ensure smooth product transitions
• Identify improvement opportunities in the product planning process, marshal resources, and drive projects to completion
• Track & improve key metrics through process development
• Complete root cause analyses and develop mitigation plans for any unexpected changes
• Present regular product updates and recommended actions to Operations leadership

Key Qualifications

• Demonstrated experience in supply chain/planning/forecasting/analytical role
• Strong data analysis and numeric skills
• Practical and enthusiastic approach to problem solving and process improvement
• Solution oriented analytical planning skills
• Strong work ethic, perseverance and flexibility
• Organised and able to react to the challenges of a fast-paced environment
• Excellent communication, interpersonal and negotiation skills, both written and verbal
• Ability to build effective relationships in a cross functional team environment
• The ability to deliver quality work to tight deadlines
• Proficiency in at least one MRP system and strong Excel Skills.
• A self-starting, innovative individual who also can work as part of a team

Education & Experience

• Masters/Bachelors degree ideally, however if you have relevant experience, you are encouraged to apply
• Prior experience in fields that demand multiplex quantitative analysis such as finance or consulting is desired
• Prior experience in product planning, production control, inventory management, and/or production/manufacturing operations is preferred

Summary

The Pacific Logistics team is the heartbeat of Operations at Apple. Come experience the best of both world - Work with the best Logistics partners in the industry, both internally and externally! We are growing our planning and analytics capabilities. This is an exciting opportunity for individuals who like to apply their analytical and stitching skills to plan logistics capacity to meet business's demands. We are looking for results-oriented individuals who will track all aspects of Logistics Planning, working with the Inbound/Outbound transportation and Distribution Centre (DC) Operations teams in Logistics. This is a central planning role and you will need to collaborate with the Supply/Demand Management, Operations Finance, Retail Fulfilment Operations and Reseller Operations teams on all Logistics capacity related matters and to drive further efficiencies in the Logistics Planning processes. The goal is to proactively influence and collaborate with the functional teams – meeting business requirements, balancing cost, infrastructure, supply, resources, credibility and supplier relationship and to scale to the right capacity across Logistics to maximise sell-through.

Description

IN THIS ROLE, YOUR RESPONSIBILITIES INCLUDE:

• Support Logistics Capacity planning related queries across Inbound, Outbound, Distribution Centers, all route to markets (Direct and Indirect business).
• Maintain Logistics Planning system tools to ensure accurate forecast and capacity plans to support the capacity planning process.
• Report on Key operational KPIs to monitor forecast performance against actuals.
• Analyse Forecast requirements against Logistics capacity to identify any risk to supporting Apple’s key events and volumes; where required collaborate with the Freight and Distribution Center Managers to enable more capacity. The role requires support the Logistics capacity planning team throughout the year including new product launches, event driven promotions and sustaining operations taking seasonality into consideration where applicable.
• Support all related reporting activities (dashboard, metrics, etc) including reviewing the need to enhance the tool to support the business need.
• Handle, supervise and understand variances between forecast and historical data profiles (both sustaining operations and during New Product Introduction).
• Participate in Logistics Cost and Shipping strategy reviews with Operations Finance, Reseller Operation and Supply/Demand Management.
• Drive continuous improvement in planning process and management system constantly looking for ways to improve the efficiency and effectiveness of handling the business.

Minimum Qualifications

• Bachelors degree preferred, applicants with 1-3 years relevant experience in supply chain/logistics will also be considered.
• Strong Data analysis and numeric skills with excellent attention to details and the ability to evaluate, analyse, present data to senior management team (as needed)

Preferred Qualifications

• Organised and able to react to the challenges of a dynamic environment
• Ability to deal with significant complexity driven by product transitions, macro factors (such as variations/exceptions in the supply chain), changing business landscape and supply or demand constraints
• Excellent communication, influencing and negotiation skills, both written and verbal
• Ability to establish positive relationships in a cross-functional team environment
• Positive mentality, energy and demeanor with strong work ethics
• Demonstrates initiative, perseverance, creative and flexibility
• Proficient at high level with Microsoft Excel
• Customers / Partners centric, focus on meeting the business demand, thinking of the big picture
• SAP, Tableau, Business objects (or equivalent) and database skills an advantage

Summary

Do you have a passion for invention and self-challenge? Do you thrive on pushing the limits of what’s considered feasible? People here at Apple don’t just create products - they build the kind of wonder that’s revolutionised entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do! We are looking for forward-thinking individuals who will be tasked with leading all aspects of Supply and Demand Management (SDM) for a number of our Product Lines. Extraordinary operational excellence is a cornerstone of our ability to consistently surprise and delight our customers. We are responsible for analyzing Demand and securing Supply to support all of Apple’s Routes to Market in the APAC region; Apple’s Online Store, Apple’s Retail Chain and also Apple’s wider Reseller Channel. You will utilise your analytical, planning or account management skills and will work in a dynamic consumer goods environments. You will develop, communicate, and execute end-to-end product demand and supply plans across all channels of distribution. You will be part of the APAC SDM Planning organization and as the business develops, planners may support other product ranges. Do you think strategically and execute tactically? Are you persistent with your attention to detail, enjoy solving problems and comfortable working with numbers?

Description

Analytical

• Liaise with Sales, Sales Finance and Worldwide planning to balance supply &/ demand for the region
• Forecast end consumer demand for all channels. Evaluate associated risks and plan for contingency.
• Develop weekly and quarterly supply and demand plans to meet Apple’s financial objectives
• Present forecast performance while highlighting changes in business trends in order to drive strategy conversations
• Analyse product sales on a weekly basis to recognize opportunities and drive cross-functional partners on both supply and demand side to maximise end consumer sales
• Work closely with cross-functional teams to execute plans

Driving Strategic Objectives

• Drive analysis to set launch quantities of new product introductions and to ensure smooth product transitions
• Identify improvement opportunities in the product planning process, marshal resources, and drive projects to completion
• Track & improve key metrics through process development
• Complete root cause analyses and develop mitigation plans for any unexpected changes
• Present regular product updates and recommended actions to Operations leadership

Key Qualifications

• Demonstrated experience in supply chain/planning/forecasting/analytical role
• Strong data analysis and numeric skills
• Practical and enthusiastic approach to problem solving and process improvement
• Solution oriented analytical planning skills
• Strong work ethic, perseverance and flexibility
• Organised and able to react to the challenges of a fast-paced environment
• Excellent communication, interpersonal and negotiation skills, both written and verbal
• Ability to build effective relationships in a cross functional team environment
• The ability to deliver quality work to tight deadlines
• Proficiency in at least one MRP system and strong Excel Skills.
• A self-starting, innovative individual who also can work as part of a team

Education & Experience

• Masters/Bachelors degree ideally, however if you have relevant experience, you are encouraged to apply.
• Prior experience in fields that demand multiplex quantitative analysis such as finance or consulting is desired.
• Prior experience in product planning, production control, inventory management, and/or production/manufacturing operations is preferred.

Summary

Imagine what you could do here. At Apple, great new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. We are strengthening our team and are seeking a dynamic Business Process and Systems Manager. We feature a collaborative environment with creative, inquisitive people and groundbreaking technologies. Come join us and make a difference. This role seats within the Pacific Ops System & Process Function to manage complex, global & regional initiatives supporting various areas within Pacific Operations. Pacific Operations include the areas of Reseller Operations, Online Store Fulfillment Operations, Retail Fulfillment Logistics, Supply/Demand Management & Execution, Logistics and Product Operations. You will be responsible for managing cross-functional and cross-organizational teams to define, build and roll-out innovative technology and business process solutions that increase efficiencies, improve customer satisfaction, and drive revenue. We are looking for a subject matter expert in fulfillment supply chain from manufacturing and distribution centre sites, with exceptional project management skills, a good grasp of process management, a drive for attention to detail, and a demonstrated track to influence and collaborate across all levels of the organization.

Description

• Leverage industry trends, standard methodologies, innovative technology and process improvement ideas
• Lead and implement cross-functional change management initiatives across all Apple’s product lines, influencing decisions through collaboration, leadership and a customer-focused approach
• Devise and implement in partnership with cross-functional business users (e.g. Finance, Sales, etc), Freight Forwarders, 3PL Warehouse, Apple OEM’s, IS&T business and system solutions that meet the changing business conditions
• Project manages cross-functional re-engineering implementations
• Work towards effective change management when necessar
• Ensure process integration across organization, both regionally and globally
• Develop good, up-to-date knowledge of IT capabilities and able to work closely with IS&T
• Work within the business (cross functionally and cross regions) to document and gain final approval for Business Requirements
• Together with the Business Process Owner to enhance the Business Processes to meet requirements
• Articulate Business Requirements to IS&T Consultants and assist in the formulation of a prototype or proof of concept solution
• Work with the IS&T Consultants to design the final solution to meet the requirements
• Lead the User acceptance test and implementation of the business change and supporting systems change across Apple Pacific
• Validate the return on investment was met post implementation

Minimum Qualifications

• In-depth knowledge and experience in project and process management. Minimum of 6-8 years relevant experience
• Proven track record of leading strategic projects combined with the ability to execute at tactical project-level activities and tasks
• SAP System and process savvy
• Strong Project Management experience with attention to detail
• Proven experience working effectively in a matrixed, global organization

Preferred Qualifications

• Good process re-engineering skills
• Excellent operation issue resolution skill
• Excellent people and communication (written and spoken) skills
• Good teamwork attitude
• Ability to work with ambiguity
• Self-motivated, driven individual who is comfortable working in a global, fast-paced environment
• Prior consulting experience in a similar hi-tech industry is desirable
• Proven experience as a change agent having effectively implemented change in large cross functional organization
• Large Cross Functional project implementation experience
• Experience working on projects for teams based outside Singapore, e.g. virtual teams

Summary

We live in a mobile and device driven world where knowledge of the physical world around us is needed. We rely on this knowledge to get around, to learn about our environment and to enable spectacular new features for custom applications. Apple is meeting those needs as robustly and as creatively as possible and is interested in people who want to help meet that commitment. Apple’s Wireless EPM team is seeking a dynamic, hard-working, and highly motivated Engineering Program Manager to lead multi-functional wireless engineering programs. This role offers a unique opportunity to be part of Apple’s product introduction process for iPhone, iPad, Apple Watch, Mac, and more, from prototype to mass production. The EPM role demands a strong EE/RF background to understand technical details of multi-functional issues and risks. This role requires a mix of technical knowledge and project management experience to address a wide range of program variables and specific technical issues. Will you help us design the next generation of revolutionary Apple products?

Description

• Lead multi-functional Wireless engineering teams through the NPI process, from prototype to mass production.
• Serve as the primary Wireless technical leader for products and manufacturing sites.
• Collaborate with development teams early in the product development lifecycle to define and implement RF design at both board and system levels.
• Drive project build plans for development and material preparation.
• Coordinate multi-functional teams for failure/root cause analysis and implement corrective action measures.
• Act as the main contact for wireless tests and processes with Contract Manufacturers.
• Present RF design & test status and corrective actions to technical staff and executive management clearly and concisely.
• Work with and drive vendors, integrating their deliverables and schedules into the project.
• Partner with Operations to ensure a smooth transition from NPI to mass production.
• Manage a complex and constantly evolving environment requiring efficient and timely decision-making.
• Frequent travel is expected (30-40+%).

Minimum Qualifications

• Bachelor’s or Master’s degree in Electrical Engineering/Wireless Communication or related field.
• 15 years of dynamic, post-baccalaureate experience in the field.
• 10 years of technical experience in wireless communications.
• Experience in wireless hardware design/architecture in Cellular, WiFi, Bluetooth, GPS, UWB, or NFC.
• Project management experience in hardware development and integration of wireless technologies into products.
• Excellent organisational, interpersonal, presentation, and communication skills.
• Eager to collaborate and be part of a team.
• Willing and able to travel frequently, including internationally.

Preferred Qualifications

• Factory NPI program support experience is preferred.
• Consumer electronics device development and manufacturing experience is helpful.
• Wireless SW and FW experience is desired.
• Ability to collaborate with cross functional teams and partners.
• Excellent organizational, interpersonal, presentation, and communication & debate skills.
• Eager to collaborate and be part of a team.
• Willing to learn and share the knowledge.

Summary

We live in a mobile and device driven world where knowledge of the physical world around us is needed. We rely on this knowledge to get around, to learn about our environment and to enable spectacular new features for custom applications. Apple is meeting those needs as robustly and as creatively as possible and is interested in people who want to help meet that commitment. Apple’s Wireless EPM team is seeking a dynamic, hard-working, and highly motivated Engineering Program Manager to lead multi-functional wireless engineering programs. This role offers a unique opportunity to be part of Apple’s product introduction process for iPhone, iPad, Apple Watch, Mac, and more, from prototype to mass production. The EPM role demands a strong EE/RF background to understand technical details of multi-functional issues and risks. This role requires a mix of technical knowledge and project management experience to address a wide range of program variables and specific technical issues. Will you help us design the next generation of revolutionary Apple products?

Description

• Lead multi-functional Wireless engineering teams through the NPI process, from prototype to mass production.
• Serve as the primary Wireless technical leader for products and manufacturing sites.
• Collaborate with development teams early in the product development lifecycle to define and implement RF design at both board and system levels.
• Drive project build plans for development and material preparation.
• Coordinate multi-functional teams for failure/root cause analysis and implement corrective action measures.
• Act as the main contact for wireless tests and processes with Contract Manufacturers.
• Present RF design & test status and corrective actions to technical staff and executive management clearly and concisely.
• Work with and drive vendors, integrating their deliverables and schedules into the project.
• Partner with Operations to ensure a smooth transition from NPI to mass production.
• Manage a complex and constantly evolving environment requiring efficient and timely decision-making.
• Frequent travel is expected (30-40+%).

Minimum Qualifications

• Bachelor’s or Master’s degree in Electrical Engineering/Wireless Communication or related field.
• 5 years of dynamic, post-baccalaureate experience in the field.
• 3+ years of technical experience in wireless communications.
• Experience in wireless hardware design/architecture in Cellular, WiFi, Bluetooth, GPS, UWB, or NFC.
• Project management experience in hardware development and integration of wireless technologies into products.
• Excellent organisational, interpersonal, presentation, and communication skills.
• Eager to collaborate and be part of a team.
• Willing and able to travel frequently, including internationally.

Preferred Qualifications

• Factory NPI program support experience is preferred.
• Consumer electronics device development and manufacturing experience is helpful.
• Wireless SW and FW experience is desired.
• Ability to collaborate with cross functional teams and partners.
• Excellent organizational, interpersonal, presentation, and communication & debate skills.
• Eager to collaborate and be part of a team.
• Willing to learn and share the knowledge.

Job Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it! This role seats within the Pacific Ops System & Process Function to manage complex, global & regional initiatives supporting various areas within Pacific Operations. Pacific Operations include the areas of Reseller Operations, Online Store Fulfillment Operations, Retail Fulfillment Logistics, Supply/Demand Management & Execution, Logistics and Product Operations. You will be responsible for managing cross-functional and cross-organizational teams to define, build and roll-out innovative technology and business process solutions that increase efficiencies, improve customer satisfaction, and drive revenue. We are looking for a subject matter expert in fulfillment supply chain from manufacturing and distribution centre sites, with exceptional project management skills, a good grasp of process management, a drive for attention to detail, and a demonstrated track to influence and collaborate across all levels of the organization.

Key Qualifications

• SAP System and process savvy
• Good process re-engineering skills
• Strong Project Management experience with attention to detail
• Excellent operation issue resolution skill
• Excellent people and communication (written and spoken) skills
• Good collaboration attitude
• Ability to work with ambiguity
• Self-motivated, driven individual who is well-versed in working in a global, fast-paced environment
• Strong knowledge of Excel (Advanced level) preferred
• Proficiency in developing detailed optimization models is an advantage

Description

• Leverage industry trends, standard methodologies, innovative technology and process improvement ideas.
• Lead and implement cross-functional change management initiatives across all Apple’s product lines, influencing decisions through collaboration, leadership and a customer-focused approach.
• Devise and implement in partnership with cross-functional business users (e.g. Finance, Sales, etc), Freight Forwarders, 3PL Warehouse, Apple OEM’s, IS&T business and system solutions that meet the changing business conditions.
• Project manages cross-functional re-engineering implementations.
• Work towards effective change management when necessary.
• Ensure process integration across organization, both regionally and globally.
• Develop good, up-to-date knowledge of IT capabilities and able to work closely with IS&T.
• Work within the business (cross functionally and cross regions) to document and gain final approval for Business Requirements.
• Together with the Business Process Owner to enhance the Business Processes to meet requirements.
• Articulate Business Requirements to IS&T Consultants and assist in the formulation of a prototype or proof of concept solution.
• Work with the IS&T Consultants to design the final solution to meet the requirements.
• Lead the User acceptance test and implementation of the business change and supporting systems change across Apple Pacific.
• Validate the return on investment was met post implementation.

Education

Bachelors degree required, Master’s/MBA or equivalent experience preferred.

Additional Requirements

• Proven track record of leading strategic projects combined with the ability to execute at tactical project-level activities and tasks.
• In-depth knowledge and experience in project and process management. Minimum of 6-8 years relevant experience.
• Prior consulting experience in a similar hi-tech industry is desirable but not required.
• Experience as a change agent having effectively implemented change in dynamic cross functional organization.
• Large Cross Functional project implementation experience.
• Demonstrated background with working effectively in a matrixed, global organization.
• Experience working on projects for teams based outside Singapore, e.g. virtual teams.
• Past experience of working on industry standard CPFR, Demand forecasting systems and processes is a plus.
• Strong analytical and problem solving skills, attention to detail and high comfort in working with numbers.
• Ability to remain focused and work efficiently under pressure while handling multiple tasks.
• Ability to assimilate and learn complex processes in a changing and dynamic work environment on a steep learning curve.
• Ability to both think strategically and implement tactically.

Job Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it! This role seats within the Pacific Ops System & Process Function to manage complex, global & regional initiatives supporting various areas within Pacific Operations. Pacific Operations include the areas of Reseller Operations, Online Store Fulfillment Operations, Retail Fulfillment Logistics, Supply/Demand Management & Execution, Logistics and Product Operations. You will be responsible for managing cross-functional and cross-organizational teams to define, build and roll-out innovative technology and business process solutions that increase efficiencies, improve customer satisfaction, and drive revenue. We are looking for a subject matter expert in fulfillment supply chain from manufacturing and distribution centre sites, with exceptional project management skills, a good grasp of process management, a drive for attention to detail, and a demonstrated track to influence and collaborate across all levels of the organization.

Key Qualifications

• SAP System and process savvy
• Good process re-engineering skills
• Strong Project Management experience with attention to detail
• Excellent operation issue resolution skill
• Excellent people and communication (written and spoken) skills
• Good collaboration attitude
• Ability to work with ambiguity
• Self-motivated, driven individual who is well-versed in working in a global, fast-paced environment
• Strong knowledge of Excel (Advanced level) preferred
• Proficiency in developing detailed optimization models is an advantage

Description

• Leverage industry trends, standard methodologies, innovative technology and process improvement ideas.
• Lead and implement cross-functional change management initiatives across all Apple’s product lines, influencing decisions through collaboration, leadership and a customer-focused approach.
• Devise and implement in partnership with cross-functional business users (e.g. Finance, Sales, etc), Freight Forwarders, 3PL Warehouse, Apple OEM’s, IS&T business and system solutions that meet the changing business conditions.
• Project manages cross-functional re-engineering implementations.
• Work towards effective change management when necessary.
• Ensure process integration across organization, both regionally and globally.
• Develop good, up-to-date knowledge of IT capabilities and able to work closely with IS&T.
• Work within the business (cross functionally and cross regions) to document and gain final approval for Business Requirements.
• Together with the Business Process Owner to enhance the Business Processes to meet requirements.
• Articulate Business Requirements to IS&T Consultants and assist in the formulation of a prototype or proof of concept solution.
• Work with the IS&T Consultants to design the final solution to meet the requirements.
• Lead the User acceptance test and implementation of the business change and supporting systems change across Apple Pacific.
• Validate the return on investment was met post implementation.

Education

Bachelors degree required, Master’s/MBA or equivalent experience preferred.

Additional Requirements

• Proven track record of leading strategic projects combined with the ability to execute at tactical project-level activities and tasks.
• In-depth knowledge and experience in project and process management. Minimum of 6-8 years relevant experience.
• Prior consulting experience in a similar hi-tech industry is desirable but not required.
• Experience as a change agent having effectively implemented change in dynamic cross functional organization.
• Large Cross Functional project implementation experience.
• Demonstrated background with working effectively in a matrixed, global organization.
• Experience working on projects for teams based outside Singapore, e.g. virtual teams.
• Past experience of working on industry standard CPFR, Demand forecasting systems and processes is a plus.
• Strong analytical and problem solving skills, attention to detail and high comfort in working with numbers.
• Ability to remain focused and work efficiently under pressure while handling multiple tasks.
• Ability to assimilate and learn complex processes in a changing and dynamic work environment on a steep learning curve.
• Ability to both think strategically and implement tactically.

Job Summary

Be part of a highly competent team in Retail Fulfillment Operations (RFO) to ensure that anyone who walks into our Apple Retail Stores across the countries in APAC can always find their favourite Apple products. We work with various cross-functional teams to achieve our goal - WW SDM for product allocation, Merchants and Finance on demand assumptions, and Logistics to move supply. On exciting new product launches, we also work closely with Readiness team and drive process improvement with Business Process Reengineering (BPR) team.

Key Qualifications

• Razor-sharp analytical skills, should have the ability to evaluate, analyse and present data
• Practical and proactive approach to problem solving and process improvement
• Creative thinker who can identify opportunities to optimise and enhance existing processes which enable scalability
• Superb communication
• Positive energy and attitude with a passion in customer service excellence
• Embrace change and continuous innovation mindset
• Masters core skills, sees beyond own silo
• Organised and able to react to the challenges of a fast moving environment
• Ability to build effective relationships in a cross-functional team environment
• Ability to deliver quality work to tight deadlines
• Strong excel skills and trend analysis
• Excellent systems understanding and experience
• Experience in use of forecasting system will be advantageous

Description

Apple’s Retail Business in APAC is expanding at an amazing speed. To support this growth, we are recruiting for a Demand Planning Analyst. We are looking for a highly analytical and motivated individual who can keep a finger on the pulse of our retail business. This individual must be meticulous, independent, challenge status quo, “think-out-of-box”, embrace changes and have excellent communication skills. The position will interest candidates from fast moving consumer goods environments. We are also interested in meeting candidates from Electronics, Retail and Finance fields. Responsibilities include but are not limited to:

• Develop units demand forecasts for APAC retail stores based upon a thorough analysis of trends, business cycles and Merchants input.
• Provide meaningful business insights through detailed analysis and understanding what are the key business drivers and market dynamics.
• Prepare commentaries and charts to articulate and present forecast assumptions and methodology in a clear and concise manner.
• Building demand planning models, ‘what if’ scenarios that analyze new product introductions and impact on existing products.
• Drive efficiency and scalability through utilization of forecasting system to generate forecasts.
• Proactive in understanding the supply strategy at country, store and product levels.
• Ability to crunch complex data from multiple sources and make recommendations to support business case.
• Work in close cooperation with the WW RFO team, Merchants and SDM to drive accurate demand forecasts.
• Take the lead to manage and represent the region in demand planning related projects.
• Overall management of the demand planning aspects of New Product Introductions and holiday season planning for Retail.
• A key player in identifying and working with others to develop automated solutions and enhancements to drive forecast accuracy.
• Ability to conceptualize and work with cross-functional teams to create scalability tools to increase work efficiency.

Education

Graduated with Analytical/Quantitative background is preferred 5+ years of work experiences are desirable

Job Summary

The people here at Apple don’t just build products — they build the kind of wonder that’s revolutionised entire industries! It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it! As a Technical Project Manager in APAC Channel Systems and Operations, you will be managing various technical service projects to improve repair quality, strategy and processes for all Apple products across various service channels in APAC/Greater China region. You will work with both regional and global stakeholders at Apple to drive results and coordinate resolution in dynamic service environment.

Key Qualifications

• Previous experience in technical project management. Hardware repair experience is a plus.
• Strong experience working in a matrix environment, manage change and lead business and cross-functional partners to achieve results
• Comfortable in dealing with multiple key partners and to represent the team with the senior management
• Able to multitask and be flexible as key functions may change depending on business requirements
• Strong analytical skills and excel techniques, and ideally with experience in tableau
• Self-motivated and accountable individual who is able to work effectively either independently or in a team
• Excellent interpersonal skills

Description

• Navigate undefined projects, and is a skilled communicator who can draw on your business and technical acumen to collaborate with various partners to implement innovative solutions to business problems.
• Identify potential issues and/or trends in repair quality by proactive trend and root cause analysis. Drive improvements and/or corrective actions working with cross-functional stakeholders.
• Understand technical customer support processes & procedures and develop compelling solutions that maximises operational excellence and cost benefits.
• Summarise project updates and deliver presentation in confidence and effectively to wider partner groups including senior leadership.
• Handle multiple key business projects and responsibilities simultaneously. This role requires a multi-tasker who thrives in a fast-paced environment and can prioritise and manage their own time according to business needs.

Education

Bachelor’s degree or equivalent experience preferred

Additional Requirements

Apple is an equal opportunity employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.

Job Summary

Apple is a place where extraordinary people gather to do their best work. Together we create products and experiences people once couldn’t have envisioned — and now can’t imagine living without. If you’re excited by the idea of making an impact, joining a team where we pride ourselves in being one of the most diverse and expansive companies in the world, a career with Apple might be your dream job! Join Apple's Retail Network & Infrastructure team, within the Information Systems and Technology group, as a Technical Project Manager. Be involved in challenging and fast paced projects, that support Apple's retail business by providing on-time delivery of a robust network for retail stores. You support this team, with focus in Asia to manage multiple projects on time and within budget, while using critical thinking to improve the overall program. You will work with business partners, technical teams and multiple vendors during the full project lifecycle, coordinating procurement, delivery and on site visits. This role will identify and mitigate risk, maintain good tracking of issue logs, reconcile vendor quotes, monitor progress against timeline as they drive key milestones. Conduct retrospectives, upon project completion, in order to better deliver the next project. Be customer focused and flexible. Build solid relationships with business partners, and technical teams and all our vendors to ensure project success.

Key Qualifications

• 5 years of overall IT Infrastructure project management experience
• Understanding of network concepts and terminologies, including but not limited to TCP/IP, VPNs, VLANs, routing, and switching
• Strong verbal and written communication and negotiation skills
• Ability to coordinate with multiple technical and business partner teams
• Strong experience in multiple vendor management
• Experience in process improvement
• Self-driven, highly motivated, innovative and have a proven track record of managing concurrent projects
• Able to assess & mitigate risk, manage change, adapt and work in an extremely fast-paced environment
• Result-oriented and organized
• Strong critical thinking and problem solving skills
• Demonstrate Ownership and Leadership
• Proficient in basic office applications on Mac environment, as well as Excel and web conference meetings
• Familiarity with telecom provisioning, a plus
• Familiarity with construction projects, including architectural drawings, a plus

Description

• Lead the end-to-end planning, execution, monitoring, and delivery of technology projects, adhering to project scope, timelines, and budgets.

• Managing the daily operational and tactical aspects of various aspects of the projects, installing routers, switches, virtualized firewalls, and wireless access point devices, developing project plan and schedule.

• Collaborate closely with technical and non-technical stakeholders to gather project requirements, define objectives, and establish project deliverables.

• Foster clear communication and collaboration among project team members, ensuring all stakeholders are informed of project progress, challenges, and achievements. Key stakeholders to include IT design and standards, infrastructure design, construction, equipment/installation vendors etc.

• Create detailed project plans, outlining tasks, dependencies, milestones, and resource allocation, using project management tools and methodologies.

• Facilitate project meetings, discussions, and decision-making processes, while maintaining comprehensive project documentation, including meeting minutes and action items.

• Monitor project performance using appropriate metrics and reporting tools, and take corrective actions as necessary to keep projects on track.

• Ensure that project deliverables meet quality standards, technical specifications, and align with organizational goals.

Additional Requirements

• Experience in global projects a plus.

• Presentation and Metrics skills.

• Experience in creating blueprints for projects.

• Tracking and analyzing productivity and costing.

• Able to “read” the corporate culture and adapt strategy to be most effective.

Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.