Total 39 job vacancies by Percept Solutions Pte. Ltd.

The Infrastructure and Database Lead provides leadership to the maintenance and operation of enterprise IT systems and database. The responsibilities include working with platform team to ensure quality deliverables, mentoring junior level staff, and identifying issues that affect system operations.

To be successful in this role, you should exhibit knowledge in both traditional monolith architecture and modern cloud / Kubernetes architecture. He or she should also possess good operational experience supporting enterprise databases such as Oracle DB, Oracle Golden Gate and MySQL in fully redundant setup.

Responsibilities:

• Support and Operate an IT infrastructure within the organization that drives growth, automation, and user experience across each department.
• Work with stakeholders on current and future information needs and determine how information systems should be installed, configured, and maintained.
• Provide technical consultation on the support and operation of monolith platform and cloud/Kubernetes platform to support seamless user experience.

Requirement:

• Candidate must possess at least a Diploma/Degree in Computer Science/Information Technology or equivalent.
• 5 years of industry experience.
• 5 or more years of experience with monolith platform such as Oracle DB, Oracle Golden Gate, Ms SQL, UNIX, Windows, virtualization, networking, firewall, load balancer, servers..
• Experience with cloud/Kubernetes technologies such as Azure, Docker, Kafka, Kubernetes, Prometuous, Splunk.
• Good knowledge of Certificates, DNS, DHCP, Oauth, Authentication, Authorization.
• Comfortable writing utilities using Java, python, perl and/or bash
• Exceptional analytical and problem-solving skills.
• Ability to communicate and work effectively in a team, independently and with client.

Good to have:

• Experience in Application Servers like WebSphere will be an advantage.
• Experience in Red hat OpenShift will be an advantage.
• Experience in Public Sector implementation is an advantage.

To apply please click the Apply button or send us your updated profile to recruit@percept-solutions.com

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

An Infrastructure Architect provides custom solutions for projects or operational scope. The responsibilities of an Infrastructure Architect also include working with platform team to ensure quality deliverables, mentoring junior level staff, and identifying issues that affect product delivery. To be successful as an Infrastructure Architect, you should exhibit knowledge in both traditional monolith architecture and modern cloud – Serverless architecture, Kubernetes - Dockers, Microservices, Kafka. He or she should also possess good analytical skills with the ability to anticipate issues and frame remedial actions.

Roles and Responsibilities:

• Design and develop an IT infrastructure within the organization that drives growth, automation, and user experience across each department
• Work with stakeholders on current and future information needs and determine how information systems should be installed, configured, and maintained.
• Provide technical consultation on the transformation of monolith platform to cloud/Kubernetes platform to support seamless user experience
• Contribute as a team member in the implementation and operation of compute platform.

Requirements:

• Candidate must possess at least a Diploma/Degree in Computer Science/Information Technology or equivalent.
• 5 years of industry experience as Infrastructure Architect
• 5 or more years of experience with monolith platform such as UNIX, Windows, Database virtualization, networking, firewall, load balancer.
• 2 or more years of experience with cloud/ Kubernetes technologies such as Azure, AWS, Docker, Kafka, Kubernetes, Prometuous, Splunk.
• Good knowledge of Certificates, DNS, DHCP, Oauth, Authentication, Authorization.
• Comfortable writing utilities using Java, python, perl and/or bash
• Exceptional analytical and problem-solving skills.
• Ability to communicate and work effectively in a team, independently and with client.

Good to have:

• Experience in Application Servers like WebSphere will be an advantage
• Experience in Redhat Open shift will be an advantage
• Experience in Public Sector implementation is an advantage.

To apply please click the Apply button or send us your updated profile to recruit@percept-solutions.com

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

Responsibilities:

• Manage high severity incidents and high customer impact incidents focusing on fast recovery
• 24/7 Application L2 Support (12 hour shift)
• Ensure SIT and UAT approval and UAT BU Sign off
• Champions production resilience and availability, focusing on superior client experience, by working with the operation team and technology development teams
• Drive the implementation of Site Reliability Engineer (SRE) and Chaos Engineering design for all strategic systems
• Drive effective communication between business and technology with regards to production service reliability and performance
• Drive continuous improvements in processes or systems leveraging Site Reliability Engineering methods
• Respond to, evaluate and analyse production incidents to minimise their impact as well as devise innovative solutions to prevent them in the future
• Improve the reliability and availability of systems by gathering hard data, designing systems for increased service reliability and performance
• Provide expert advice and training to our engineers as to which technology solutions and advanced reliability techniques to use on each situation

Requirements:

• At least 4 years of experience
• Experience driving major production incidents and organise incident retrospective meetings
• Experience with Core Java 8, Cloud Foundry and non-relational databases, and Linux, Unix systems
• Experience with high availability, high-scale, and performant systems
• Experience with python and Unix scripting

To apply please click the Apply button or send us your updated profile to recruit@percept-solutions.com

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

Responsibilities:

• Responsible to provide Oracle Database, MS SQL Server administration and support for projects/clients.
• Create database objects (tables, indexes, etc.)
• Write database procedures, functions, and triggers
• Assist developers with database activities
• Tune database queries
• Provide SIT, UAT and Production database application installation, setup and support.
• Manage and configure the database backup and day to day operations.

Requirement:

• 5+ years’ database administration experience of Oracle RDBMS & support on Solaris/Unix/Linux environment.
• Knowledge on managing Oracle Golden Gate & MS SQL Servers will be an advantage.
• Strong in PL/SQL.
• Experiences on Oracle databases troubleshooting and maintenance.
• Experience on database security hardening, monitoring and capacity planning.
• Experiences in shell scripting

To apply please click the Apply button or send us your updated profile to recruit@percept-solutions.com

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

We are seeking a skilled and motivated System Engineer to join our dynamic IT team. The ideal candidate should possess extensive knowledge and hands-on experience in Microsoft Windows

Server, VMWare, Nutanix hypervisor, along with advanced expertise in active directory, PowerShell, Terraform, AWS, and GitHub. As a System Engineer, you will play a pivotal role in designing, implementing, and maintaining our IT infrastructure to ensure optimal performance, security, and reliability.

Responsibilities:

• Collaborate with cross-functional teams to design, deploy, and manage Windows server environments, ensuring high availability and performance.
• Configure and maintain virtualized environments using VMWare and Nutanix hypervisor, optimizing resource allocation and scalability.
• Implement and maintain security configurations based on CIS benchmarks for various operating systems, including but not limited to Windows and Linux.
• Perform vulnerability assessments and carry out remediations.
• Leverage advanced knowledge of active directory to manage user accounts, permissions, group policies, and domain services.
• Develop and implement PowerShell scripts for task automation, system monitoring, and troubleshooting.
• Utilize Terraform for infrastructure as code (IaC) practices, ensuring consistent and efficient deployment of resources.
• Manage and maintain cloud-based resources on AWS, ensuring security, cost-efficiency, and best practices.
• Collaborate with developers to integrate infrastructure with source control tools like GitHub for versioning and collaboration.
• Monitor system performance, troubleshoot issues, and implement solutions to ensure seamless operations.
• Participate in disaster recovery planning and testing to ensure business continuity.
• Stay up to date with industry trends and best practices to recommend innovative solutions and improvements.

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or related field (or equivalent work experience).
• Proven experience as a System Engineer, with a focus on Microsoft Windows Server, VMWare, and Nutanix hypervisor.
• Strong knowledge of various operating systems (Windows, Linux) and associated security controls.
• Advanced knowledge of Active Directory, Certificate Services, Distributed File System, DNS and DHCP server.
• Proficiency in scripting with PowerShell for automation and management tasks.
• Hands-on experience with infrastructure as code (IaC) using Terraform for resource provisioning.
• Strong understanding of cloud computing concepts, with experience managing resources on AWS.
• Familiarity with version control and collaboration using GitHub.
• Familiarity with enterprise NAS technologies and protocols such as SMB and NFS.
• Excellent troubleshooting skills and the ability to analyse and resolve complex technical issues.
• Strong communication and collaboration skills to work effectively within cross-functional teams.
• Relevant certifications (e.g., Microsoft, VMWare, AWS) are a plus.

To apply please click the Apply button or send us your updated profile to recruit@percept-solutions.com

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

Responsibilities:

• Understand business requirements and propose the technical end to end solution for contact centres. This includes working with relevant IT department such as infrastructure, IT security and network teams to validate the solution proposed before presenting solution to architecture committee for approval.
• Work closely with product owner and project team members (within and beyond the squads) on solutioning/project initiation, implementation and post-implementation support which support phases of SDLC and/or Agile/SCRUM sprints/delivery.
• Maintain and modify the existing Genesys call flow codes, covering Genesys GVP VXML and orchestration ORS SCXML codes, along with the maintenance of the Genesys Agent Desktop application used in the contact centres. This also includes developing and maintaining Genesys middleware code integrating of the contact centre platform to various systems such as CRM, booking system etc.
• Work with Product Owner to prepare / review test scenarios and test cases, support all UAT related activities to verify that the user requirements are met.
• Troubleshoot and resolve all technical challenges as appropriate in a thorough and timely manner - prior to and after systems are on production.
• Demonstrate good grasp of contact centre technology and future trend.
• Any relevant ad-hoc duties.

Requirement:

• Possess a degree in Information Technology or related fields at 4 years of relevant technical experience in contact centre platforms for on-going projects and new digital transformation initiatives.
• In depth knowledge with prior working experience to develop the calls routing flow and interactive voice response (IVR) on various contact centre solutions, e.g. Genesys on prem or any cloud-based contact centre solutions, integrating to Salesforce as CRM platform.
• Strong skills in software development tools and techniques including Java, JavaScript, .Net, Web Services, JSON, SQL, Python or any proprietary software considered by contact centre as service (CCaaS).
• Good understanding on the dependent infrastructure setup required such as voice gateway and SIP trunks to manage various contact centre hotlines with virtual desktop infrastructure setup, aligning to cyber security landscape.
• Prior experience to migrate the on prem contact centre system to cloud-based solution will be an added advantage.
• Experience in various project development lifecycles such as SDLC & Agile/SCRUM delivery.
• Excellent communication skills to articulate solutions to technical and non-technical audience and get buy-in.
• Strong team player with the ability to take ownership and deliver independently.
• Possess initiative, drive and excellent attention to detail.

To apply please click the Apply button or send us your updated profile to recruit@percept-solutions.com

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

As a Network Engineer, you will be responsible for the design, implementation, configuration, and maintenance of Cisco ACI fabric components, You will work closely with project teams to support network refresh from existing three-layer model to ACI and ensure the smooth integration of ACI solutions, maintaining network stability, security, and performance. The ideal candidate will have a strong background in network engineering, particularly in Cisco ACI, and will be adept at troubleshooting and optimizing network infrastructures.

Key Responsibilities:

• Design, configure, and implement Cisco ACI solutions in alignment with business requirements.
• Collaborate with various stakeholders to assess network needs and design efficient ACI architectures.
• Configure and manage ACI fabric components such as Spines, Leafs, APIC controllers, and integration with other network devices.
• Troubleshoot and resolve complex network issues related to ACI fabric, policies, and integrations.
• Monitor and optimize network performance, ensuring adherence to best practices and industry standards.
• Conduct regular maintenance, upgrades, and patches to keep the ACI infrastructure secure and up-to-date.
• Document network configurations, processes, and procedures for future reference and training purposes.
• Provide technical support, guidance to other teams and departments.
• Stay updated on emerging technologies and trends in the networking space, making recommendations for improvements or enhancements.

Qualifications and Skills:

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent work experience).
• 5+ years of experience as a Network Engineer with a focus on Cisco ACI. Cisco certifications such as CCNP Data Center, Cisco Certified Specialist - ACI, or equivalent certifications are highly desirable.
• Experience on three-layer model to ACI migration is preferred.
• Proficiency in network protocols and technologies (TCP/IP, VLAN, BGP, OSPF, etc.).
• Strong understanding of network security principles and best practices.
• Experience in troubleshooting and resolving complex network issues.
• Excellent communication skills and the ability to work effectively within cross-functional teams
• Experience on supporting Firewall(Checkpoint/Palo Alto) and proxy would be an added advantage.

To apply please click the Apply button or send us your updated profile to recruit@percept-solutions.com

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

Job Responsibilities:

• Grow and improve the enterprise monitoring environment by setting up monitoring & working out on scripts
• Assist and provide expert best practices in adoption, expansion, additional use cases and in setting up monitoring items and jobs.
• Involve in Administration, Architecture, Agent management, dashboard, reports and alerts for monitoring & Job management tools
• Assist with system upgrade planning and execution.
• Maintain current functional and technical knowledge of the platform and future products.
• Monitor and maintain monitoring/ job management tool performance, availability, and capacity
• Create and maintain documentation related to architecture and operational processes.
• Apart from the above he/she may need to support other systems e.g. ID mgmt., ITSM, data collection and automation tools etc.

Qualifications:

• Minimum 4+ years of experience with any monitoring tool
• Experience with scripting languages to automate tasks and manipulate data
• Knowledge of regular expressions
• Experience with enterprise-scale operations and maintenance environments
• Experience with Python, PHP, Apache Web Services and Yaml
• Experience with programming a plus
• Experience with any of the SQL database.
• Strong technical, analytic and problem solving skills combined with the ability to provide quick resolution to problems.
• Exceptional verbal, written, organizational, presentation and communication skills.
• Participate in user acceptance testing efforts as needed.
• Basic knowledge on Zabbix, JP1 Job scheduler, Cyberark, Ansible, Splunk preferable.

To apply please click the Apply button or send us your updated profile to recruit@percept-solutions.com

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

Responsibilities:

• Research, design, and develop computer and network software or specialised utility programs.
• Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.
• Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.
• Work with computer hardware engineers to integrate hardware and software systems and develop specifications and performance requirements.

Requirement:

• Degree in Computer/ Information Technology discipline.
• At least 5-10 years’ experience in designing and developing enterprise quality web applications in Java.
• Experience in building SpringBatch based applications
• Experience in designing and developing Microservices and Restful APIs using SpringBoot
• Experience with MS SQL server
• Experience with SMTP protocol
• Experience with Weblogic
• Strong hands on with design patterns when writing code, error & exception handling, resource management without causing system instability
• Exposure to DevOps and associated CI/CD tools like Jenkins, Bit bucket, Ansible etc.
• Experience in Agile/SCRUM methodology
• Experience in ReactJS

To apply please click the Apply button or send us your updated profile to recruit@percept-solutions.com

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.