Total 16 job vacancies by Western Digital

As a Global Talent Acquisition Reporting Analyst based in the United States, you will provide and transform data into information that can be utilized to make business hiring decisions and actions. This includes acquiring data from multiple sources, developing reporting and dashboards, correcting reporting issues and working closely with People Intelligence team. This position requires working cross-functionally to understand evolving business needs and requirements. 

Responsibilities:

• Support in the creation and ongoing generation of reporting such as scorecards, and other reporting needs
• Collaborate with partners to analyze data and improve company priorities including understanding hiring trends both internal and marketplace, internal mobility, etc.
• Utilize reporting and analytics to support leadership goals and initiatives
• Conduct data analysis, identify insights, and make strategic recommendations
• Pull data from various platforms to drive optimization and improve data quality
• Prepare data for presentations and present data to various stakeholders from the C-suite to data colleagues in multiple presentation ways

Job Description

As a Global Talent Acquisition Reporting Analyst based in India, you will provide and transform data into information that can be utilized to make business hiring decisions and actions. This includes acquiring data from multiple sources, developing reporting and dashboards, correcting reporting issues and working closely with People Intelligence team. This position requires working cross-functionally to understand evolving business needs and requirements.

Responsibilities:

• Support in the creation and ongoing generation of reporting such as scorecards, and other reporting needs
• Collaborate with partners to analyze data and improve company priorities including understanding hiring trends both internal and marketplace, internal mobility, etc.
• Utilize reporting and analytics to support leadership goals and initiatives
• Conduct data analysis, identify insights, and make strategic recommendations
• Pull data from various platforms to drive optimization and improve data quality
• Prepare data for presentations and present data to various stakeholders from the C-suite to data colleagues in multiple presentation ways

We are seeking a highly organized Talent Acquisition Operations Specialist to help support our Global Talent Acquisition Team. This role will focus on the day-to-day tasks that keep the project teams running and assist with improving team systems, tools, and procedures.

• Coordinate with cross-functional teams (IT, Legal, Procurement, etc.)
• Participate on project teams as assigned
• Ideate on creative solutions for challenges
• Manage vendors, PO and invoicing process for country
• Advise local team members on budget guidelines for various expense types
• Set up team and external meetings; document follow-up and action items
• Manage audit process for country
• Collaborate with system administrators
• Conduct system testing

Western Digital’s Sr. TA Manager - Malaysia Country Lead will be a key member of the Global TA Leadership Team and trusted partner to business leaders. You will lead the success of the Malaysia TA Center of Excellence framework and will drive continuous improvement of the function in collaboration with global key stakeholders. You will align talent planning, sourcing, hiring and associated processes and analytics for Malaysia resulting in a robust and positive experience that differentiates Western Digital as an employer of choice for both internal and external talent. This includes creating an innovative, cohesive Malaysia recruitment strategy, capturing talent insights that can drive business decisions, and delivering a phenomenal candidate experience.

· Align and help direct a cohesive team of country recruiters, ensuring that they are meeting their targets and adhering to best practices across the full recruitment lifecycle from sourcing candidates to onboarding new hires.

· Apply subject matter expertise with internal and external workforce trends and market talent intelligence to inform and create agile workforce plans.

· Help to track and analyze recruitment metrics, such as time-to-fill and make recommendations for improvements; where challenges may occur, recognize and communicate them in a timely and data-driven fashion.

· Mentor, plan and consult (as a talent acquisition subject matter expert in university recruiting) with Global TA leaders in their go to market recruitment strategies and execution to maintain and elevate Western Digital’s strong employer brand in the Malaysia University System.

· Collaborate with hiring managers to understand recruitment needs and help identify the best candidates.

· Regularly engage with global TA leadership and regional counterparts on strategic programs with a focus on attracting, engaging, and hiring a diverse slate of qualified talent

· Ensure compliance with local laws and local governing agencies.

· Collaborate cross-functionally and successfully navigate within a globally matrixed organization to investigate, analyze, and resolve critical and complex concerns.

· Provide a high level of energy, a powerful work ethic, and hands-on approach to execution of duties and roles.

Note: This is a support role based out of Bangalore, India for the Americas region and hence involves night shifts.

Role Overview:

We are seeking an AskHR Tier 1 representative for our People Operations team based out of India. As an AskHR Tier 1 representative of People Operations, you will play an important role in driving conversations with our Direct Labour and Indirect Labour workforce answering their queries related to HR and contributing to the overall success of our People Operations.

Core Responsibilities

1. First Point of Contact:

• Serve as the initial point of contact for HR-related inquiries via ServiceNow and Workday for Americas employees
• Address basic employee questions and issues, such as policy clarifications, benefit inquiries, and routine HR processes.

2. Case Management:

• Log, track, and manage all incoming HR inquiries and cases in ServiceNow.
• Ensure accurate and timely documentation of interactions and resolutions.

3. Basic Issue Resolution:

• Resolve straightforward HR inquiries and issues based on predefined guidelines and knowledge articles.
• Provide assistance with common HR tasks such as updating personal information, accessing pay stubs, and submitting time-off requests in Workday.

4. Knowledge Base Utilization:

• Utilize the knowledge base in ServiceNow & other online resources to find and provide accurate information and solutions.
• Contribute to the knowledge base by documenting new issues and solutions as they arise.

5. Escalation Management:

• Identify and escalate complex issues or inquiries to the Tier 2 team when they cannot be resolved at the Tier 1 level.
• Ensure proper handoff and communication when escalating cases to ensure a seamless employee experience.

6. Service Delivery:

• Ensure adherence to SLAs (Service Level Agreements) for response and resolution times.
• Maintain a high level of customer service and professionalism in all interactions.

7. System Navigation Support:

• Assist employees in navigating ServiceNow and Workday, providing guidance on how to use the systems effectively.
• Help employees locate necessary forms, documents, and information within the systems.

8. Data Entry and Updates:

• Perform data entry and updates in Workday as required, ensuring accuracy and compliance with HR policies.
• Verify and update employee information, process status changes, and maintain records.

9. Reporting:

• Generate basic reports from ServiceNow and Workday to track common issues, inquiry volumes, and resolution times.
• Provide insights to the Tier 2 team and management on recurring issues and areas for improvement.

10. Continuous Improvement:

• Participate in training sessions and team meetings to stay updated on HR policies, system changes, and best practices.
• Provide feedback on process improvements and contribute to the continuous enhancement of Tier 1 services.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Strategic Sourcing: Utilize various channels to source high-quality candidates, including job boards, social media, networking events, and referrals
• Candidate Screening: Conduct thorough screenings to assess candidate qualifications, skills, and cultural fit
• Candidate Selection: Collaborate with hiring managers to select candidates who align with hiring requirements and team dynamics
• Talent Pipeline Management: Build and maintain a strong pipeline of qualified candidates for current and future hiring needs
• Recruitment Metrics: Track and analyze recruitment metrics to assess the effectiveness of sourcing strategies and optimize recruitment processes
• Compliance: Ensure compliance with company policies, legal requirements, and industry standards throughout the recruitment process
• Candidate Experience: Provide a positive and professional experience for candidates, from initial contact to onboarding
• Stakeholder Collaboration: Work closely with hiring managers, HR partners, and other stakeholders to understand hiring needs and deliver timely solutions
• Continuous Improvement: Stay updated on recruitment best practices, trends, and technologies to continuously improve recruitment strategies and outcomes
• To support and maintain audit readiness to achieve satisfactory control: E-IRO, SOX, Legal,

Western Digital’s Sr. TA Manager - Malaysia Country Lead will be a key member of the Global TA Leadership Team and trusted partner to business leaders. You will lead the success of the Malaysia TA Center of Excellence framework and will drive continuous improvement of the function in collaboration with global key stakeholders. You will align talent planning, sourcing, hiring and associated processes and analytics for Malaysia resulting in a robust and positive experience that differentiates Western Digital as an employer of choice for both internal and external talent. This includes creating an innovative, cohesive Malaysia recruitment strategy, capturing talent insights that can drive business decisions, and delivering a phenomenal candidate experience.

· Align and help direct a cohesive team of country recruiters, ensuring that they are meeting their targets and adhering to best practices across the full recruitment lifecycle from sourcing candidates to onboarding new hires.

· Apply subject matter expertise with internal and external workforce trends and market talent intelligence to inform and create agile workforce plans.

· Help to track and analyze recruitment metrics, such as time-to-fill and make recommendations for improvements; where challenges may occur, recognize and communicate them in a timely and data-driven fashion.

· Mentor, plan and consult (as a talent acquisition subject matter expert in university recruiting) with Global TA leaders in their go to market recruitment strategies and execution to maintain and elevate Western Digital’s strong employer brand in the Malaysia University System.

· Collaborate with hiring managers to understand recruitment needs and help identify the best candidates.

· Regularly engage with global TA leadership and regional counterparts on strategic programs with a focus on attracting, engaging, and hiring a diverse slate of qualified talent

· Ensure compliance with local laws and local governing agencies.

· Collaborate cross-functionally and successfully navigate within a globally matrixed organization to investigate, analyze, and resolve critical and complex concerns.

· Provide a high level of energy, a powerful work ethic, and hands-on approach to execution of duties and roles.

We are seeking a highly organized Talent Acquisition Operations Specialist to help support our Global Talent Acquisition Team. This role will focus on the day-to-day tasks that keep the project teams running and assist with improving team systems, tools, and procedures.

• Coordinate with cross-functional teams (IT, Legal, Procurement, etc.)
• Participate on project teams as assigned
• Ideate on creative solutions for challenges
• Manage vendors, PO and invoicing process for country
• Advise local team members on budget guidelines for various expense types
• Set up team and external meetings; document follow-up and action items
• Manage audit process for country
• Collaborate with system administrators
• Conduct system testing

Essential Duties and Responsibilities:

• Strategic Sourcing: Utilize various channels to source high-quality candidates, including job boards, social media, networking events, and referrals
• Candidate Screening: Conduct thorough screenings to assess candidate qualifications, skills, and cultural fit
• Candidate Selection: Collaborate with hiring managers to select candidates who align with hiring requirements and team dynamics
• Talent Pipeline Management: Build and maintain a strong pipeline of qualified candidates for current and future hiring needs
• Recruitment Metrics: Track and analyze recruitment metrics to assess the effectiveness of sourcing strategies and optimize recruitment processes
• Compliance: Ensure compliance with company policies, legal requirements, and industry standards throughout the recruitment process
• Candidate Experience: Provide a positive and professional experience for candidates, from initial contact to onboarding
• Stakeholder Collaboration: Work closely with hiring managers, HR partners, and other stakeholders to understand hiring needs and deliver timely solutions
• Continuous Improvement: Stay updated on recruitment best practices, trends, and technologies to continuously improve recruitment strategies and outcomes
• To support and maintain audit readiness to achieve satisfactory control: E-IRO, SOX, Legal,

Note: This role involves working during Israel weekdays and follow Israel’s public holidays.

Role Overview:

We are seeking an AskHR Tier 1 representative (with Hebrew language expertise) for our People Operations team based out of India. As an AskHR Tier 1 representative of People Operations, you will play an important role in driving conversations with our Direct Labour and Indirect Labour workforce from Israel, answering their queries related to HR and contributing to the overall success of our People Operations.

Core Responsibilities

1. First Point of Contact:

• Serve as the initial point of contact for HR-related inquiries via ServiceNow and Workday.
• Address basic employee questions and issues, such as policy clarifications, benefit inquiries, and routine HR processes.

2. Case Management:

• Log, track, and manage all incoming HR inquiries and cases in ServiceNow.
• Ensure accurate and timely documentation of interactions and resolutions.

3. Basic Issue Resolution:

• Resolve straightforward HR inquiries and issues based on predefined guidelines and knowledge articles.
• Provide assistance with common HR tasks such as updating personal information, accessing pay stubs, and submitting time-off requests in Workday.

4. Knowledge Base Utilization:

• Utilize the knowledge base in ServiceNow & other online resources to find and provide accurate information and solutions.
• Contribute to the knowledge base by documenting new issues and solutions as they arise.

5. Escalation Management:

• Identify and escalate complex issues or inquiries to the Tier 2 team when they cannot be resolved at the Tier 1 level.
• Ensure proper handoff and communication when escalating cases to ensure a seamless employee experience.

6. Service Delivery:

• Ensure adherence to SLAs (Service Level Agreements) for response and resolution times.
• Maintain a high level of customer service and professionalism in all interactions.

7. System Navigation Support:

• Assist employees in navigating ServiceNow and Workday, providing guidance on how to use the systems effectively.
• Help employees locate necessary forms, documents, and information within the systems.

8. Data Entry and Updates:

• Perform data entry and updates in Workday as required, ensuring accuracy and compliance with HR policies.
• Verify and update employee information, process status changes, and maintain records.

9. Reporting:

• Generate basic reports from ServiceNow and Workday to track common issues, inquiry volumes, and resolution times.
• Provide insights to the Tier 2 team and management on recurring issues and areas for improvement.

10. Continuous Improvement:

• Participate in training sessions and team meetings to stay updated on HR policies, system changes, and best practices.
• Provide feedback on process improvements and contribute to the continuous enhancement of Tier 1 services.

Note: This is a support role based out of Bangalore, India for the Americas region and hence involves night shifts.

Role Overview:

We are seeking an AskHR Tier 1 representative for our People Operations team based out of India. As an AskHR Tier 1 representative of People Operations, you will play an important role in driving conversations with our Direct Labour and Indirect Labour workforce answering their queries related to HR and contributing to the overall success of our People Operations.

Core Responsibilities

1. First Point of Contact:

• Serve as the initial point of contact for HR-related inquiries via ServiceNow and Workday for Americas employees
• Address basic employee questions and issues, such as policy clarifications, benefit inquiries, and routine HR processes.

2. Case Management:

• Log, track, and manage all incoming HR inquiries and cases in ServiceNow.
• Ensure accurate and timely documentation of interactions and resolutions.

3. Basic Issue Resolution:

• Resolve straightforward HR inquiries and issues based on predefined guidelines and knowledge articles.
• Provide assistance with common HR tasks such as updating personal information, accessing pay stubs, and submitting time-off requests in Workday.

4. Knowledge Base Utilization:

• Utilize the knowledge base in ServiceNow & other online resources to find and provide accurate information and solutions.
• Contribute to the knowledge base by documenting new issues and solutions as they arise.

5. Escalation Management:

• Identify and escalate complex issues or inquiries to the Tier 2 team when they cannot be resolved at the Tier 1 level.
• Ensure proper handoff and communication when escalating cases to ensure a seamless employee experience.

6. Service Delivery:

• Ensure adherence to SLAs (Service Level Agreements) for response and resolution times.
• Maintain a high level of customer service and professionalism in all interactions.

7. System Navigation Support:

• Assist employees in navigating ServiceNow and Workday, providing guidance on how to use the systems effectively.
• Help employees locate necessary forms, documents, and information within the systems.

8. Data Entry and Updates:

• Perform data entry and updates in Workday as required, ensuring accuracy and compliance with HR policies.
• Verify and update employee information, process status changes, and maintain records.

9. Reporting:

• Generate basic reports from ServiceNow and Workday to track common issues, inquiry volumes, and resolution times.
• Provide insights to the Tier 2 team and management on recurring issues and areas for improvement.

10. Continuous Improvement:

• Participate in training sessions and team meetings to stay updated on HR policies, system changes, and best practices.
• Provide feedback on process improvements and contribute to the continuous enhancement of Tier 1 services.

As a Global Talent Acquisition Reporting Analyst based in India, you will provide and transform data into information that can be utilized to make business hiring decisions and actions. This includes acquiring data from multiple sources, developing reporting and dashboards, correcting reporting issues and working closely with People Intelligence team. This position requires working cross-functionally to understand evolving business needs and requirements.

Responsibilities:

• Support in the creation and ongoing generation of reporting such as scorecards, and other reporting needs
• Collaborate with partners to analyze data and improve company priorities including understanding hiring trends both internal and marketplace, internal mobility, etc.
• Utilize reporting and analytics to support leadership goals and initiatives
• Conduct data analysis, identify insights, and make strategic recommendations
• Pull data from various platforms to drive optimization and improve data quality
• Prepare data for presentations and present data to various stakeholders from the C-suite to data colleagues in multiple presentation ways

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for the implementation and support of the company’s HR and Payroll application system.
• Participate in system design, writing and implementing efficient code.
• Conduct and facilitate UAT and augment test scenarios to successfully test solutions and implement and monitor operational processes and provide ongoing operational support.
• Maintaining and upgrading existing systems.
• Collaborates with HR subject matter experts and HR business partners on system design decisions, user experience, complex issue resolution, and process design.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• To support Generating ideas on contents and artwork.
• To support Planning, designing and developing contents, artwork, graphics and multimedia for approved communications channels such as employee bulletin boards, email, intranet (e.g. Connect), MS Teams, and TV/video
• Managing the approved communications channels such as employee bulletin boards, email, intranet (e.g. Connect), MS Teams, and TV/video
• Ensure employees receive interesting and engaging communications about activities within the company.
• To support in organizing and executing employee-related activities and campaigns

หน้าที่ และความรับผิดชอบ:​

• เป็นผู้ช่วยในการสร้างความคิดเกี่ยวกับเนื้อหาและงานออกแบบ
• เป็นผู้ช่วยฝึกทำงานการวางแผน การออกแบบ และพัฒนาเนื้อหา อาร์ตเวิร์ค กราฟิก และมัลติมีเดียสำหรับช่องทางการสื่อสารที่ได้รับอนุมัติ เช่น กระดานข่าวของพนักงาน อีเมล อินทราเน็ต (เช่น Connect) MS Teams และทีวี/วิดีโอ
• ตรวจสอบให้แน่ใจว่าพนักงานได้รับการสื่อสารที่น่าสนใจและมีส่วนร่วมเกี่ยวกับกิจกรรมภายในบริษัท
• เป็นช่วยในการจัดระเบียบและดำเนินกิจกรรมและการรณรงค์ที่เกี่ยวข้องกับพนักงาน

• Partner with HR team members, leaders, and stakeholders across Western Digital to develop a deep understanding of current and emerging HR use cases and challenges, identify priorities for research and execute impactful research projects
• Design, build and deploy the analytical/ BI reports like People Insights & Collaboration using enterprise-level tools and technologies.
• Connect and analyze multiple sources of organizational data to provide actionable insights on HR strategies
• Responsible for analyzing and visualizing the various domain-specific data.
• Provide subject matter expertise and advice on People analytics topics and data collection
• Communicate research findings to HR groups and senior leaders relating findings to technical and non-technical audiences
• Present research insights both internally and outside the organization to become a thought leader in this space
• Collaborate with People Analytics and IT team members to access data and explain data requirements
• Producing the weekly, monthly, and quarterly scheduled reports, including Executive Management Information and Workforce Metrics in an accurate and timely manner
•  Supporting the effort of data integrity and data governance
• Demonstrate ethics and judgement when dealing with confidential data and research with underrepresented communities
• Stay current on research and best practices, summarizing findings and recommendations for enhancing current processes and practices