Total 62 Junior Executive level Health / Beauty / Fitness job vacancies in Washington, District of Columbia

"Before applying for this position, please make sure to carefully read the job description."

Company Description

Asian Beauty Corner Sdn Bhd (ABC) is a leading importer and distributor of premier Korean cosmetics and skincare brands in Malaysia. ABC represents 28 top brands including CLIO, 3CE, Peripera, Goodal, Dashing Diva, and many more. ABC operates multi-brand stores under the 'UNDERWATER' banner across Peninsular Malaysia and runs the online platform ‘WooH.my’. We also partner with key retailers like Watson, Guardian, Sasa, Ainz & Tulpe Malaysia and alongside e-commerce giants such as Shopee, & Lazada.

Role Description

This is a full-time on-site role as a Content Creator cum Marketing Executive at Asian Beauty Corner located in WP. Kuala Lumpur. The role involves creating compelling content and executing marketing strategies to promote various Korean cosmetic and skincare brands represented by Asian Beauty Corner.

Qualifications

• Posses a Bachelor’s degree in Marketing, Communications, Journalism, or a related field (or equivalent experience).
• 2-3 years experience in content creation, social media marketing, and digital advertising.
• Experience or strong interest in hosting live streams and engaging with audiences in real time.
• Strong writing and editing skills, proficiency in social media platforms, a basic understanding of SEO, and familiarity with content management systems (CMS).
• Experience in managing marketing campaigns and collaborating with influencers (KOL).
• Knowledge of the beauty industry, particularly Korean cosmetics and skincare trends.
• Understanding of e-commerce platforms and online marketing strategies.
• Experience with graphic design tools and video editing software is a plus (Canva, Capcut, Vimeo, Inshot & Adobe)
• Strong communication skills and creative thinking abilities.
• Ability to work effectively in a team and adapt to a fast-paced environment.
• Ability to generate innovative ideas and create compelling content that resonates with target audiences.
• Excellent time management and organizational skills with the ability to handle multiple projects simultaneously.
• Preferably Chinese candidate as part of business requirement

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Medical insurance
• Personal leave

SALES EXECUTIVE - MEDICAL DEVICE

Attractive Salary Package: Basic + Allowance + Commission = Earn up to RM90-120K Annually!

Work Location: Kuala Lumpur, Kelantan & Terengganu.

RESPONSIBILITIES :

• Gaining market share in specific businesses by promoting and selling medical devices and consumable products within assigned territories.
• Make territory sales plan by-products and by-customers in accordance with the assigned sales targets.
• Achieve sales target both in products and number of customers as per monthly and quarterly plan.
• Make itineraries and daily activities report of what has been done and how much sales were achieved on that day.
• Report on competitor’s activities and market situation.
• Expand and penetrate the market with both new and existing products.
• Promote the product through good product knowledge.
• The honest and appropriate way of promotional materials use.
• Keep excellent and prompt communication between customers and the company pertaining to the business.
• Keep good relationships with the principal, customers, and colleagues.
• Review regularly the customer master list and recommend for alteration.
• Submit all required reports on time.
• Responsible for detailing, promotion and selling of the partner's range of products to healthcare professionals.
• Responsible for providing excellent customer service to doctors, hospitals, private clinics, specialists and laboratories.

REQUIREMENT:

• STPM / Diploma / Bachelor degree in Medical Science / Biomedical / Electrical & Electronic / Marketing / Economics / Business Administration / Marketing (preferred but not mandatory).
• Superior product knowledge. Able to absorb complex technical product knowledge.
• 2 -3 years’ experience in Medical Devices, pharmaceuticals, OTC or healthcare-related industries is an added advantage but not mandatory. Fresh graduates are highly encouraged to apply!
• Ability to plan, organize, monitor and execute CME / workshop / technical training sessions.
• Highly self-motivated, strong interpersonal, communication and negotiation skills.
• Candidates must be willing to travel extensively.
• Microsoft Word, Excel, PowerPoint skills.
• Results and quality-oriented.
• Excellent team player.
• Good command of English and Bahasa Melayu.
• Extensive product and sales training will be provided.
• Applicants should have full working rights in Malaysia.
• Applicants are encouraged to apply via job street with a complete CV stating current and expected salary.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave
• Personal development opportunities
• Dental insurance
• Vision insurance
• Paid training and development

Protherapix Sdn Bhd. - Evidence Based Nutraceuticals.

Protherapix inspires our communities to take charge for a healthier life with smart evidence-based self-care solutions (nutraceuticals). We offer healthcare providers premium grade, high-quality and evidenced-based nutraceuticals that are sourced and manufactured according to the needs of local communities.

Protherapix has been delivering products and solutions of the highest quality to the communities for more than a decade. We are committed to four focus areas: Heart Health, Maternal Health, Joint Health, and Gut Health (digestive & immunity).

We are looking for talented individuals who share the same passion and values as us, to help us reach out to doctors and community pharmacists who love and enable their patients to stay healthy and live a healthy life.

Objectives and responsibilities for this role

· Reach or exceed monthly and quarterly sales quotas.

· Acquire New Accounts and grow existing accounts.

· Build deep understanding of customer needs & preferences to provide exceptional customer service.

· Be abreast of market & competitors’ info to help business identify stronger leads and growth opportunities.

· Ensure timely execution of sales-led and marketing-led activities.

Required skills and qualifications.

We welcome talent with experience in Sales in the following space: Healthcare, Pharmaceuticals, Supplements or Nutraceutical.

We would also love to explore with talent who doesn’t have any experience in these industries but wants to gain new skills and experience.

Fresh graduates are encouraged to apply if you have the desired interest to join the Healthcare Industry, mirroring your field of study in Biosciences.

We equip our people with knowledge & skills and invest in their career development and growth. Our business processes and trainings focus on:

· disease & product knowledge

· clinical selling skills (evidence-based products)

· trade negotiation skills

· itinerary planning

· on-the-job coaching

A degree in Biosciences is preferred. (Biology, Biotechnology, Food Technology/Nutrition/Dietetics, Pharmacy/Pharmacology or equivalent.

You are expected to have a good working written and verbal communication skills.

Work Locations:

·· Klang Valley (based KL/Selangor)

Submit your resume. Shortlisted candidates will be called in for an interview.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)

Protherapix Sdn Bhd. - 實證營養保健品。

Protherapix 透過以證據為基礎的智慧自我照護解決方案（營養保健品）激勵我們的社區為更健康的生活負責。我們為醫療保健提供者提供優質、經過驗證的營養保健品，這些保健品是根據當地社區的需求採購和生產的。

十多年來，Protherapix 一直為社群提供最高品質的產品和解決方案。我們致力於四個重點領域：心臟健康、孕產婦健康、關節健康和腸道健康（消化和免疫）。

我們正在尋找與我們擁有相同熱情和價值觀的人才，以幫助我們接觸到熱愛並幫助患者保持健康並過上健康生活的醫生和社區藥劑師。

該角色的目標和職責

· 達到或超過月度和季度銷售配額。

· 獲取新客戶並增加現有客戶。

· 深入了解客戶需求和偏好，提供卓越的客戶服務。

· 隨時了解市場和競爭對手的訊息，幫助企業辨識更強大的銷售線索和成長機會。

· 確保及時執行銷售主導和行銷主導的活動。

所需的技能和資格。

我們歡迎在以下領域具有銷售經驗的人才：醫療保健、製藥、補充品或營養保健品。

我們也很樂意與在這些行業沒有任何經驗但希望獲得新技能和經驗的人才一起探索。

如果您有興趣加入醫療保健行業，我們鼓勵應屆畢業生申請，這反映了您在生物科學領域的研究領域。

我們為員工提供知識和技能，並投資於他們的職業發展和成長。我們的業務流程和培訓著重於：

· 疾病及產品知識

· 臨床銷售技巧（實證產品）

· 貿易談判技巧

· 行程規劃

· 在職輔導

擁有生物科學學位者優先。 （生物學、生物技術、食品科技/營養/飲食學、藥學/藥理學或同等學門。

您應該具備良好的書面和口頭溝通能力。

工作地點：

··巴生谷（總部位於吉隆坡/雪蘭莪）

提交您的簡歷。入圍候選人將被要求參加面試。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）

“在申請該職位之前，請務必仔細閱讀職位描述。”

公司簡介

Asian Beauty Corner Sdn Bhd (ABC) 是馬來西亞領先的韓國化妝品和護膚品牌的領先進口商和經銷商。 ABC 代理 28 個頂級品牌，包括 CLIO、3CE、Peripera、Goodal、Dashing Diva 等。 ABC 在馬來西亞半島以「UNDERWATER」名義經營多品牌商店，並經營線上平台「WooH.my」。我們也與 Watson、Guardian、Sasa、Ainz & Tulpe Malaysia 等主要零售商以及 Shopee 和 Lazada 等電子商務巨頭合作。

角色描述

這是位於 WP 的亞洲美容角的全職現場內容創作者兼行銷主管。吉隆坡。該職位涉及創建引人注目的內容並執行行銷策略，以推廣以亞洲美容角為代表的各種韓國化妝品和護膚品牌。

資格

• 擁有行銷、傳播、新聞或相關領域的學士學位（或同等經驗）。
• 擁有 2-3 年內容創作、社群媒體行銷和數位廣告經驗。
• 擁有主持直播和與觀眾即時互動的經驗或濃厚興趣。
• 較強的寫作和編輯能力，精通社群媒體平台，對 SEO 有基本了解，並熟悉內容管理系統 (CMS)。
• 擁有管理行銷活動以及與影響者 (KOL) 合作的經驗。
• 了解美容行業，特別是韓國化妝品和護膚趨勢。
• 了解電子商務平台和線上行銷策略。
• 使用圖形設計工具和影片編輯軟體（Canva、Capcut、Vimeo、Inshot 和 Adobe）的經驗者優先
• 較強的溝通能力及創造性思考能力。
• 能夠在團隊中有效工作並適應快節奏的環境。
• 能夠產生創新想法並創建與目標受眾產生共鳴的引人注目的內容。
• 優秀的時間管理和組織能力，能夠同時處理多個專案。
• 作為業務要求的一部分，最好是中國候選人

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 醫療保險
• 事假

• Prepare and submit standard actions (i.e. name change, request for reassignment, compassionate reassignment, application for training, etc.) on a Personnel Action Request (PAR) utilizing the Integrated Personnel and Pay Systems (IPPS-A)
• Perform a wide spectrum of Human Resource Management functions requiring a broad use and understanding of military personnel utilization, strength accountability, reorganizations, Table Distribution Allowances (TDA), and Human Capital Distribution.
• Track evaluation requirements based on receipt of rating schemes, annual listing, notification of duty changes, change of raters, or impending PCS, separations, and preparation for promotion/schools boards.
• Serve as a finance liaison between Soldiers and the installation finance and military personnel directorate for personnel management functions on both JBLM and Fort Wainwright.
• Verify that each Soldier’s pay, entitlements, and leave balances are correct on the Unit Commanders Finance Report (UCFR) and that any allotments started or stopped have been noted on the Leave and Earnings Statement (LES).

Advanced Medical Support Assistant provide administrative support to our clinical colleagues in the care of our Nation's Veterans. Our mission is to provide efficient and effective healthcare services by promoting and enabling the delivery of timely, accurate, accessible health care. VA is committed to cultivating a dedicated workforce of highly skilled employees who understand, believe in and take pride in VA's mission. AMSAs are essential to the success of this mission and may be assigned to many areas (services lines) of the medical center that have a need.

Duties will include but are not limited to:
- Determining health care eligibility for Veteran patients.
- Administrative processing of Veteran patients in enrollment, benefits, and registration.
- Counseling Veteran patients regarding entitlement enrollment for health care benefits and other special programs.
- Obtaining essential information and documentation from Veteran patients for enrollment activities.
- Performing scheduling functions for Veteran patients including appointments, cancellations, and re-scheduling.
- Facilitating communication between Veterans and other facility consult departments.
- Support of inpatient units and wards with administrative duties during day, evening, night, and weekend shifts.
- Processing and record keeping of inpatient medical records.
- Manual and electronic data entry.
- Collation of statistical information.
- Entry of Physician orders and consult requests.
- Prepares Veteran patient statistics.
- Providing reception to incoming and outgoing customers and communication.
- Utilizes Microsoft Office software to compile data and formulate reports

Work Schedule: Typical tour of duty is Monday-Friday 8am-4:30pm however shifts could include, Weekdays & Weekends, All Shifts to include Day, Evening, and Night. *Available shifts will be discussed during the interview process.
Recruitment Incentive (Sign-on Bonus): Authorized for New to Federal Employees in accordance with agency policy
Permanent Change of Station (Relocation Assistance): Not Authorized
Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Telework: Not available
Virtual: This is not a virtual position.
Functional Statement #: 000000
Permanent Change of Station (PCS): Not Authorized

Advanced Medical Support Assistant provide administrative support to our clinical colleagues in the care of our Nation's Veterans. Our mission is to provide efficient and effective healthcare services by promoting and enabling the delivery of timely, accurate, accessible health care. VA is committed to cultivating a dedicated workforce of highly skilled employees who understand, believe in and take pride in VA's mission. AMSAs are essential to the success of this mission and may be assigned to many areas of the medical center.

Duties will include but are not limited to:
- Ensures the legal requirements governing eligibility and entitlement to Fee Basis care are met.
- AMSA is the first line of support for the MSA in comprehension and correct utilization of Eligibility benefits.
- Counsels' patients, their families, and agency employees on entitlement to Fee Basis benefits. Interprets Fee Basis policies to patients, their families, agency employees and Veteran's organizations.
- Renders decisions on eligibility for Fee Basis care and reviews requests for care from healthcare providers. The work involves the execution of specific rules, regulations, or procedures and typically comprises a complete segment of an assignment. The work product or service affects the accuracy, reliability, or acceptability of further processes or services.
- AMSA Employee can do all scheduling and consult functions per VHA National Office of Community Care and local and departmental guidelines. As an Advanced MSA has the skill set and training to work the more complex requests.
- Coordinate with Service Chiefs and Service Administrative Officers to review the utilization by using various reports (e.g., Electronic Wait List, Consult Management), ensure the workload management is closely monitored to effectively support the needs of the clinic, and make any necessary adjustments.
- Interpret and communicate requirements of VHA Scheduling Directives and complete accurate scheduling responsibilities.
- Provide education and training to other MSA staff such as scheduling appointments and utilize Electronic Waiting List accurately and timely, utilize Veterans scheduling input, and decrease multiple trips for Veteran as able.

Work Schedule: Monday-Friday, 8:00am-4:30pm
Recruitment Incentive (Sign-on Bonus): Not Authorized
Permanent Change of Station (Relocation Assistance): Not Authorized
Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Selected applicants may qualify for credit toward annual leave accrual, based on prior federal work experience or military service experience.
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Telework: Not Authorized
Virtual: This is not a virtual position.
Functional Statement #: 000000
Permanent Change of Station (PCS): Not Authorized

• Oversee the scheduling of patient appointments for the medical facility.
• Obtain patient information who requested medical appointment.
• Relay information to patients and medical staff.
• Use automated system to maintain patient schedule and medical record.
• Maintain medical records in accordance with regulations and guidelines.
• Receive and answer telephone calls or electronic messages.

• Screen all visitors and telephone calls to determine nature of the call or business of visitors and direct them accordingly to the appropriate office or personnel.
• Compose routine correspondence, identify grammatical errors, and/or formatting matters pertaining to administrative protocol.
• Utilize word processing and other types of software (spreadsheets, graphics, etc.), to process and produce a wide range of documents, some of which require complex formats, in support of the office automation functions.
• Determine tasks to be accomplished based on knowledge of the duties.
• Assist with collection of data for the office-operating budget and review staff member's submissions for proper format and compliance with office budget requirements.
• Manage calendar, schedule appointments, and coordinate travel arrangements for Division Chief.
• Review and screen correspondence, publications, regulations, and directives to determine which may be of interest to the supervisor or members of the staff.

Job Title: Trainee Pharmacy Assistant

Location: Castle Hill Hospital, Castle Rd, Cottingham HU16 5JQ

Hourly Rate: £11.63 per hour

Hours: 37.5 hours

Rowlands Pharmacy are currently looking for a Trainee Pharmacy Assistant to work in the Addenbrookes Hospital branch.

You will participate in all branch processes and establish relationships with customers, patients as well as healthcare professionals. You will assist in the delivery of all pharmacy services where appropriate. You will be an ambassador for Rowlands Pharmacy serving the community and interacting with customers on a day to day basis.

Required

• Experience of working in a customer focused environment
• Understanding of confidentiality
• Ensuring accurate handling of medicines
• Able to demonstrate self-motivation & initiative
• Good interpersonal skills
• Ability to prioritise work load
• Ability to work to deadlines

This position is within the Health Administration Service at the Truman VA Medical Center in Columbia, Mo, which is a Complexity Level 1c facility.

The Health Benefits Assistant receives and processes applicants for admission and outpatient treatment. Schedule appointments, determine eligibility and route patients applying for care. Assign admitting patients to wards and notifies wards of pending admissions and verifies information is correct. Primary duty is to interview Veterans, or their designated representative, in order to collect demographic information relative to their finances, insurance, address, work history, etc. This information serves as a basis for determining entitlement to medical care as well as bill preparation and collections on billable episodes of inpatient and outpatient care. Accurate and complete data collection is essential to proper processing of third party collection requirements as mandated by law. Contacts may be in person, by telephone, or by mail, and require timely and accurate input into the VA data base system. Incumbent will maintain workload reports relative to these duties. Advise Veterans of their entitlement to various medical benefits and discuss copayment requirements of Veterans in discretionary categories. Extensive knowledge of the Medical Center and Unit policies is required in order to respond to inquiries from Veterans, and to provide orientation and training to new staff members. The Health Benefits Assistant is responsible for researching and handling complex questions relative to their area of expertise referred by the supervisor. The Health Benefits Assistant is expected to have extensive knowledge of the hospital admitting procedures and policies, entering in patients information into VISTA for hospital admissions, and gathering information for said admission into the facility. Health Benefits Assistant is expected to provide exceptional customer service by exceeding the customer's expectations with respect and concern; focusing on the details of the customer's needs and helps the customer arrive at a satisfactory solution to the problem. The Health Benefits Assistant participates in the facility's Outreach events, promoting the VA. These events may be outside the normal tour of duty. Health Benefits Assistant also gives on-the-job training to new employees in accordance with established procedures and practices. Instructs employees on changes in work procedures. Provides written instructions/documentation of changes. Maintain current informational knowledge base and answers questions of other employees on procedures, policies, directives, etc. and obtains needed information or decisions from supervisor on problems. The Health Benefits Assistant may serve on various hospital committees and/or VISN or national work groups relative to his/her position, or at the request of the supervisor.

Work Schedule: Monday-Friday, 8:00 am to 4:30 pm
Compressed/Flexible: not available
Virtual: This is not a virtual position.
Position Description/PD#: Health Benefits Assistant/PD03943A
Relocation/Recruitment Incentives: Not authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized

Advanced Medical Support Assistants (AMSAs) in the Social Work Service Line provide administrative support to our clinical colleagues in the care of our Nation's Veterans. Our mission is to provide efficient and effective healthcare services by promoting and enabling the delivery of timely, accurate, accessible health care. VA is committed to cultivating a dedicated workforce of highly skilled employees who understand, believe in and take pride in VA's mission. AMSAs are essential to the success of this mission.


Duties will include but are not limited to:
- Determining health care eligibility for Veteran patients.
- Administrative processing of Veteran patients in enrollment, benefits, and registration.
- Counseling Veteran patients regarding entitlement enrollment for health care benefits and other special programs.
- Obtaining essential information and documentation from Veteran patients for enrollment activities.
- Performing scheduling functions for Veteran patients including appointments, cancellations, and re-scheduling.
- Facilitating communication between Veterans and other facility consult departments.
- Support of inpatient units and wards with administrative duties during day, evening, night, and weekend shifts.
- Processing and record keeping of inpatient medical records.
- Manual and electronic data entry.
- Collation of statistical information.
- Entry of Physician orders and consult requests.
- Prepares Veteran patient statistics.
- Providing reception to incoming and outgoing customers and communication.
- Utilizes Microsoft Office software to compile data and formulate reports.


Work Schedule: Typical tour of duty is 8:00am-4:30pm, Monday-Friday. *Available shifts will be discussed during the interview process.
Recruitment Incentive (Sign-on Bonus): Not Authorized
Permanent Change of Station (Relocation Assistance): Not Authorized
Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Selected applicants may qualify for credit toward annual leave accrual, based on prior federal work experience or military service experience.
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #: 000000
Permanent Change of Station (PCS): Not Authorized

VA Careers - Lead Medical Support Assistant: https://youtube.com/embed/UJO_XH5uCLs

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf

Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf

The Lead MSA is an expert at all functions of MSA and Advanced MSA work. In addition to the
duties of the advanced level, the Lead MSA monitors and makes work assignments, provides input on performance, resolves daily workplace issues, and maintains efficient workflow.

The duties of this position include but are not limited to the following:

• Ensuring coverage of all areas of responsibility
• Conducting ongoing reviews to ensure quality of work
• Ensuring accurate and timely scheduling of appointments
• Providing guidance to staff members to include changes in policies and procedures
• Distributing and balancing workload
• Creating and maintaining employee work schedules
• Orienting and providing on-the-job training for new and current employees
• Ensuring all training requirements are met
• Organizing the work structure of his/her assigned areas
• Acting as liaison between staff to resolve day-to-day conflicts
• Ensure consults for each section are acted on, scheduled, and completed accurately and timely based on VA Directives, laws, and memorandums.
• Ensure all appointments are scheduled according to VA Directives, laws, and memorandums
• Ensure outpatient encounter forms are completed accurately and timely in accordance with the Health Care System policy.
• Ensure adequate coverage plan is in place for the section.

VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf

Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf

The purpose of the position is to serve as the Supervisory Medical Support Assistant (MSA), for the Business Office in the Float Pool. This position has full supervisory responsibility for multiple MSAs assigned to the Float Pool. The primary responsibility of the Supervisory Medical Support Assistant is to provide department leadership, guidance and supervises the designated work of the Float Pool team.

The duties of this position include but are not limited to the following:

• The incumbent assists on an as needed basis by receiving incoming calls from patients, family members, staff, etc. telephonically using the Cisco Unified Call Center Express (UCCX) phone system.
• Incumbent utililizes Veterans Health Information Systems Technology Architecture (VistA), Veterans Health Information Systems Technology Architecture Graphical User Interface (VistA Scheduling GUI) and Computerized Patient Record System (CPRS) obtaining and identifying information while determining the nature of the call.
• Ensures eligibility for care and contacts appropriate staff member for verification, when necessary.
• The incumbent utilizes multiple computer software systems and properly documents notes in the patient's electronic medical record and records information in the patient's electronic medical record, and relays messages and/or redirect calls as necessary.
• Plans work to be accomplished by subordinates, adjusts short-term priorities, and prepares schedules for completion of work.
• Identifies education and training needs.
• Ensures educational opportunities are made available to MSA staff.
• The incumbent is responsible for leave administration, incentive awards programs, motivation and morale, administrative disciplinary actions, recruitment and placement, position management and classification, preparing position descriptions, overseeing semiannual and annual evaluations, counseling employees whose performance is marginal or unsatisfactory and implementing continuing education activities.
• Performs other duties as assigned.