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Assistant General Manager – Upper Crust Manchester Piccadilly


If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.
We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.
As Assistant General Manager, you'll be rewarded with a competitive salary

- Colleague discount
- up to 50%
- Friends & Family discount 20% (T&C apply does not apply to all brands)
- Flexible working
- Management bonus scheme
- Help at Hand
- which includes access to digital GPs, 24/7 helpline for you & family
- Wellbeing support through Retail Trust and family-friendly leave
- Variety of networks to support you, Neurodiversity, LGBTQ and many more
- Life assurance
- Apprenticeships and ongoing development opportunities
- Share incentive plan (SIP)


We're looking for an inspirational Assistant General Manager to join our team. You'll have the opportunity to make a difference every day, as you support your manager and team to deliver exceptional customer service and operational excellence.

As Assistant General Manager you’ll:

- Be passionate and dedicated and a strong support to the General Manager.
- Have the highest standards of brand quality and safety for our customers and team.
- Be an inspiration to the team to deliver outstanding customer service and loyalty.
- Mentor and train the team to grow and excel.
- Have proven experience and confidence in leading a team.
- Set an example of excellent service skills.
- Communicate effectively and clearly.
- Be adaptable and resilient in any situation.

SSP are proud to be an equal-opportunity employer that seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
Start the best part of your journey with us!

A fantastic opportunity for a Sales Manager to join us at Kimpton Clocktower!

You will earn a salary of £40,000.00 + 20% annual bonus.

At Kimpton, our shared mission is to make lives better through heartfelt human connections. This emotional investment drives all that we do, and it’s why you’ll love the work, too. Our colleagues are empowered and encouraged to act from the heart, to go above and beyond to create ridiculously personal experiences for each other and our guests!!

You can check out our instagram pages to have a look at @therefugemcr & @kimptonclocktower!

Kimpton Clocktower is all about providing a contemporary luxury hotel experience whilst building heartfelt human connections with guests and colleagues – we call it Stay Human. What more could you ask? It’s not just the humans who feel this, we extend this to all our furry friends, because our heartfelt connection does not end with humans!

Working at Kimpton is not just about working and it’s certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion.

Our passion is YOU…come as you are!

Here, you will have space to:

• Be yourself - bringing the real you to work, with your unique personality we want you to be who you are!
• Lead yourself – we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections, we trust you to do right!
• Make it count – you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day!

We are looking for a talented individual to join this energetic team. Serving as the primary contact for our clients you will need to drive sales by identifying and qualifying leads and opportunities, work with our brilliant proactive sales team on converting the exciting events and groups leads for this beautiful hotel. You will be responsible for building and maintaining relationships with key industry partners, including event planners, corporate clients, and agencies to foster long-term relationships with clients, encouraging repeat business, referrals, and positive word-of-mouth.

The ideal candidate will have a history of phenomenal conversion, the ability to charm and sell to our potential customers during a site visit, over email and phone. They would be able to showcase the hotel ensuring a seamless and personalised experience along with tailored sales proposals to suit the client’s needs..

As our Sales Manager, your key-responsibilities will be:

• New Business Development: Drive and deliver new direct business and build a strong pipeline in alignment with the hotel’s strategic objectives. Ensure sales targets for corporate rooms, meetings & events (C&B), and annual marketing plans are achieved, with ROI tracking.
• Account Management: Take ownership of corporate rate negotiations for both LNR and KNR accounts. Maintain and develop a portfolio of key accounts, ensuring long-term relationships and maximizing opportunities for the hotel.
• Sales Support: Collaborate with the sales office to convert local and KNR-generated leads for groups and meetings. Provide sales support to the Director of Sales (DOS).
• Reporting & Analysis: Deliver regular sales performance reports, track KPIs, and assess progress against targets. Analyse results and adjust strategies to meet objectives.
• Lead Generation: Conduct research to identify new business opportunities through social media, trade shows, and market analysis. Follow up on lost and denied leads to uncover potential business.
• Rate Negotiation & Contract Renewal: Support the team in re-negotiating annual rate agreements to ensure they align with the hotel’s financial goals and KPIs.
• Commercial Reviews & Strategy: Assist in the creation of consolidated board sales packs and commercial reviews for senior leadership. Play an active role in shaping sales strategies and business development efforts.
• Client Hospitality & Engagement: Lead client hospitality initiatives, manage performance trackers, and ensure effective use of sales tools.
• Representation & Brand Building: Represent the hotel at trade shows and industry events to build the Kimpton Clocktower brand and generate business opportunities.

To succeed as our Sales Manager, you will need:

• A track record of sales achievements with at least 2 years’ experience in the service and hospitality industry is essential for this role.
• Strong strategic planning skills, ability to look ahead and strategies in place to support the plans.
• A degree of knowledge of all market segments i.e. corporate, conference
• It is essential that you can work well under pressure, with minimal supervision and maintain high standards and attention to detail.
• Microsoft package skills and Delphi knowledge (desirable) Owns
• Corporate roomstracker Influences
• To demonstrate relevant functional experience and good knowledge of relevant topics and collaboration with other hotel departments

Our Sales Manager enjoys a range of benefits including:

• Becoming part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies - which means global opportunities!
• Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice
• Subsidised childcare support
• Meals whilst on duty
• 31 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
• We provide every colleague company sick pay and life insurance
• Amazing discounts for our hotels and restaurants around the world
• Discounts from over 15,000 stores – all the way from retail to cinema
• Don’t forget, bring your friends and take part in our generous ‘Refer a Friend’ programme!

If you are someone who likes to march to the beat of their own drum and wants to join a company which encourages authentic individuality, apply today to join us as a Sales Manager!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Kimpton Hotels & Restaurants crafts unique destinations that kindle heartfelt human connections. Our bespoke spaces blend spirit, style and delight to create an addictive culture of refined irreverence where locals, visitors & colleagues seamlessly connect.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Head Bartender, Sora Manchester
Rate of Pay / Hours Type of Contract Location

Great Minds Drink Alike… Why not get paid for doing what you love, get loads of perks and benefits, learn new skills and make a career for life with Malmaison.

Malmaison offers something different to the usual hotel bar and our guests expect a high standard of banter, knowledge and entertainment when grabbing a drink whether it be a quick one (or two) after work, before a night out or as part of the wider F&B experience.

You as Head Bartender will be a hands on operator who using your knowledge and experience will motivate, educate and inspire.

Do you want to be part of something different, working with the best food, drink and a brand you can be proud of?

We create memories that our guests never forget. This could be the next step for you into an F&B Manager position – we actively encourage internal development and progression. Onwards and upwards..

The biggest and most exciting venue to come to the city of Manchester this year is looking for a passionate Head Bartender to join the team.

Sora Sky Bar is a stunning one of a kind bar and restaurant offering the best Asian Fusion tapa & Cocktail Experience and is located on the 7th floor of the Malmaison Hotel.

In addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Interested?? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Proud member of the Disability Confident employer scheme

Job Location - Courtyard By Marriott London City Airport

Job Description

Job Title: GSR Team Leader

Reports To: Front Office Manager

Indirectly Reports To: Operations Manager

Job Scope

Assist in the management all aspects of the Front Office (for example guest registration, concierge/ porter services, business centre, telephone services and guest reservations) to deliver a guest experience that is unique and brings the brand to life.

PASSIONATE - The energy that drives everything from the service philosophy to the commitment to delivering the best stay for guests

FORWARD - Always looking ahead to account for the needs of next-gen travellers. This includes spaces, amenities and technology.

ENGAGING -Welcoming guests in an inviting environment that allows for collaboration and exploring curiosity without pretence.

At Cycas Hospitality we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too.

Key Relationships


Hotel Senior Management Team
Heads of Department
Brand Team
Key internal and external stakeholders
Cycas Hospitality Team
Competitors


Key Job Responsibilities

Revenue:


Oversee night audit function and preparation of daily financial reports
Develop plans to increase occupancy and ADR through walk-ins and upselling at the front desk
Display a pro-active and consistent approach to stock control, cost control and cash control
Be actively involved in executing revenue strategies and sales initiative by being an integral part of the rooms division team


Cycadettes:


Manage day-to-day staffing requirements, plan and assign work and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance



Educate and train team members in compliance with national and local laws and safety regulations
Ensure staff are properly trained and has the tools and equipment to carry out job duties
Ensure staff are properly trained on systems, security and cash handling procedures and service and quality standards
Ensure the Front of House team are developed to provide a hospitable service in line with brand standards
Ensure the Front of House team are aware of hotel availability and take every opportunity to maximise room sales
Develop the Front of House team to anticipate guest needs, act upon and follow up guest requests and deliver a level of service and responsiveness that generates compliments
Display a pro-active and innovative approach to skills development and standards enhancement within the Front of House team
Actively develop your team’s awareness of revenue capture and resolving positing errors and guest queries relating to charges, in order to protect revenues


Guest Experience:


Ensure Front Office staff provides guests with prompt service, professional attention and personal recognition
Ensure guests are greeted upon arrival ad make time to interact effectively with guests
Respond appropriately to guest complaints, solicit feedback and build relationships to drive continuous improvement in guest satisfaction
Conduct routine inspections of the Front of House and public areas and take immediate actions to correct any deficiencies
Ensure communication procedures are effective and efficient on a day-to-day basis so that service standards are not compromised


Responsible Business:


Check billing instructions and guest credit for compliance with hotel credit policy and ensure all transactions are handled in a secure manner
Train team members on telephone procedures and serve as a central communications point during emergency/crisis situations
Actively develop positive and effective communication between the Reception, Maintenance and the Housekeeping Team
To have a full understanding of all systems and programmes e.g. Marsha, Opera etc
Being pro-active in getting things done and exceeding expectations of both guests and colleagues where possible



Develop interactive customer relations and to be aware of any possible future requirements. To relay such information and ideas to the Front Office Manager for the enhancement of customer expectation
Perform other duties as assigned


Accountable for:

Self-Management

Customer Service

Health Safety & Security

The above is designed to help you in the understanding of your role and is not intended to be a definitive list of your duties, as flexibility in meeting company and guests is required by all employees.

At Jubilee Hospitality, we are looking for a Hospitality & Events Staffing Manager to oversee the running of the Hospitality Recruitment desk.

The suited candidate will work as part of the London team liaising with our hospitality clients, recruiting, and organizing staff and logistics for events.

As a Hospitality & Events Recruiter you will earn 25K- 30K basic (DOE) plus uncapped commission.

This could be perfect for someone who has supervisory or managerial experience in Hotels, Restaurants, Contract Catering or Events.

Hospitality & Events Recruitment Consultant in London Highlights:

• Successful candidate will have the opportunity to become a thriving recruiter within a well-established team.
• Base salary of around £27,000 + uncapped bonus.
• Realistic earnings can be anywhere between £35,000 to £55,000+ once fully established.
• Monday to Friday Office Hours.
• Occasional on call hours - on average 1 week every 2 months on a rota basis.
• Working within a company that has 20 years of history supporting hospitality clients across the UK.
• Holidays: 28 days (including Bank Holidays) + approx. 5 additional days per year for on call time back.

Hospitality & Events Recruitment Consultant, required skills & experience:

• Jubilee Hospitality are looking for a candidate with a real passion for the Hospitality & Events industry.
• Successful candidates will have experience at supervisory or managerial level within the Catering/ Hospitality/ Events industry.
• Successful Recruitment Consultant will require a driving licence and their own transport.

If you are interested in this Hospitality & Events Recruitment Consultant job in London, please apply today!

Restaurant Floor Manager

Contract Type - Permanent
39 hours per week

Employment Type - Full Time

The Clermont Victoria is a very popular city centre venue close to many of London's famous landmarks and on the periphery of the busiest train station in Europe. This 345 bedroom hotel has recently undergone a £20m transformation and is a luxury 4 star deluxe hotel.

The Role

Think of your favourite place to eat... Nice warm glow? Fond memories? That is how we want our guests and customers to feel about your Restaurant! With bags of energy and passion, you are adaptable, a bold decision maker and are great at making work a place your team want to be,. As you would expect, you will be responsible for managing all operational aspects, including revenue, stock, recruitment, rota - but more than this, you will create a place our guests love to talk about and return to.

What we look for

Creative and inspiring leadership A desire to impress and give attention to the smallest details A passion for guest service Excellent communication Analytical skills Clear focus on quality Awareness of high standards

What's in it for you?

* Great development opportunities

* Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group

* Interest free season ticket loans (conditions apply)

* Access to a 24/7 Employee Assistance Program

* Pension and Healthcare Schemes

* Wagestream - get access to earned salary before payday

* Paid volunteering days

* Generous recommend a friend scheme

* Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)

* Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal

* Great Recognition program

* ...and many more!

Job Advertisement: Kitchen Manager

Location: Bury
Salary: £32,000 - £38,000

Are you an experienced culinary professional looking to take the next step in your career? We are seeking a passionate and dedicated Kitchen Manager to join our dynamic team. As a Kitchen Manager, you will play a critical role in ensuring our kitchen runs smoothly and efficiently, while delivering exceptional dishes that keep our customers coming back for more.

Key Responsibilities:

1. Supervise and train kitchen staff on food preparation, safety, and hygiene practices.
2. Ensure all dishes are prepared according to established recipes and standards.
3. Manage kitchen inventory, ordering supplies, and controlling food costs to meet budgetary goals.
4. Ensure compliance with health and safety regulations, including cleanliness and food storage practices.
5. Collaborate with the front-of-house team to ensure smooth service and timely dish delivery.
6. Innovate new menu items and improve existing recipes to enhance the restaurant's offerings.
7. Monitor portion control and waste management to maintain cost efficiency.
8. Report on kitchen performance and work with upper management to implement improvements.
9. Oversee the maintenance and cleanliness of kitchen equipment and utensils.
10. Develop and implement training programs for new kitchen staff.
11. Create staff schedules to ensure adequate coverage during peak hours.
12. Manage kitchen budgets, including labor, food, and supply costs.
13. Conduct regular food safety audits to ensure compliance with health regulations.
14. Foster a positive and productive work environment, encouraging teamwork and collaboration.
15. Stay updated on industry trends and incorporate innovative techniques and ingredients into the menu.
16. Handle customer feedback and complaints professionally to ensure customer satisfaction.
17. Work with suppliers to source high-quality ingredients and negotiate pricing.
18. Monitor and evaluate the performance of kitchen staff, providing constructive feedback and support.

Qualifications:

- Proven experience as a Kitchen Manager or similar role in a fast-paced kitchen environment.
- Strong knowledge of food safety and sanitation regulations.
- Excellent leadership and communication skills.
- Ability to manage multiple tasks and work under pressure.
- Creative mindset with a passion for food and culinary innovation.
- Proficient in kitchen management software and inventory systems.

If you are ready to take on this exciting challenge and lead our kitchen team to new heights, we would love to hear from you!

Application Process:
Please send your CV and a cover letter outlining your relevant experience to hr@abaseenone.co.uk

Application Last Date : 17/11/2024

Start Date: 01/12/2024

Join us in delivering exceptional dining experiences and making our restaurant a culinary destination!

Assistant Restaurant Manager - SOUND

Permanent

39 hours per week

The Cumberland draws inspiration from the capital's love of contemporary music, with a harmonious fusion of comfort and service. In a prime position between Oxford Street and Marble Arch, yet just yards from the oasis of Hyde Park, it's the perfect base for a rocking time in London. You'll be close to famous shopping districts, museums and historic landmarks, while a London Underground station is just around the corner, making further exploration a breeze. With 1019 rooms, bars, a restaurant, meeting rooms and all-modern, accessible facilities, The Cumberland is the perfect destination for leisure and business travellers. Looking for an authentic music hotel experience? The Cumberland invites everyone to the best show in town!

The Role

Think of your favourite place to eat... Nice warm glow? Fond memories? That is how we want our guests and customers to feel about your Restaurant! A With bags of energy and passion,A youA are adaptable, a bold decision maker and are great at making work a place your team want to be,.A AsA you would expect, you will be responsible for managing all operational aspects, including revenue, stock, recruitment, rota - but more than this, you will create a place our guests love toA talk about and return to.

What we look for

* Creative and inspiring leadership

* A desire to impress and give attention to the smallest details

* A passion for guest service

* Excellent communication

* Analytical skills

* Clear focus on quality

* Awareness of high standards

What's in it for you?

* Great development opportunities

* Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group

* Interest free season ticket loans (conditions apply)

* Access to a 24/7 Employee Assistance Program

* Pension and Healthcare Schemes

* Wagestream - get access to earned salary before payday

* Paid volunteering days

* Generous recommend a friend scheme

* Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)

* Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal

* Great Recognition program

* ...and many more!

Head Chef

Are you looking for your next move as a Head Chef working with a menu that is packed full of flavour, provenance, and seasonality? We might just have the perfect opportunity for you here at Côte.

We create unforgettable experiences for all our guests, so they walk away with a memory, not just a meal. Our all-day food menu showcases and celebrates the diverse, modern French food landscape with indulgent French classic dishes that are balanced with lighter options too.

As a Head Chef at Côte, you’ll not only be cooking great food everyday but leading an army of Chefs to aim higher every day. Ensuring the kitchen is in tip-top condition working along side the General Manager to get the best of your people and the business combined. #goodvibesonly

The good stuff.


Every shift you work, we’ve got you covered with meals from our employee menu (thanks Chef)!
A discretionary bonus of up to £2,000 per quarter
Permanent contract, working 48 hours per week – work life balance is top of our agenda
Treat yourself, family and friends to 100% on food and drink at any Côte
After 1 years’ service with us, you will be able to join the Bupa health cash plan scheme
We pay all our teams fortnightly because who doesn’t love a payday?
Access your next pay early through our Wagestream partnership
We take well-being seriously, so you’ll have access to Smart Health, which offers 24/7 support
We’re here for the curious, so it’s no surprise there are loads of opportunities when it comes to internal development programmes, we have some big plans coming this year!
Company pension scheme & life assurance scheme
We love meeting new people who share our passion of making it special, which means you can earn a bonus for every time you successfully refer people to join Côte (T&C apply)


Bonjour, we’re Côte.

We believe life should be full of flavour. Yes, we’re foodies – but we’re actually in the business of making memories. Founded in Wimbledon in 2007 with a mission to deliver quality, French-inspired food, extraordinary service, and a whole-hearted enjoyment of life, we now have a 3,000-strong team and 85 restaurants (and counting) across the UK.

There are so many reasons to join Côte.

We’re on an exciting new journey – and our team will play a huge part in making it happen. That means when you’re with us, every day is an opportunity to aim higher. Because we’re invested in your development, so you’ll get out as much as you put in. And we encourage you to bring your unique flavour to work, because we value the diversity of our teams. Best of all, the work you do brings joy to others. Sound good? Maybe you belong with us. #CotePR

SSP UK


Duty Manager /Team Leader at Victoria Beer House, Manchester Victoria Station.



Pay Rate: £12.22 per hour.

Shift Pattern: Full Time, scheduled between 9:00am
- 11pm, working flexibly over weekdays, weekends and Bank Holidays.

- Due to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to handle and serve alcohol.
- At least one years experience in a similar hospitality or retail role is preferred


If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.

We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.

At Starbucks, you’ll be a part of a global community that values passion, connection, and a love for great coffee. Join us at Starbucks, where your role is more than a job – it's an opportunity to be a barista, artist, and ambassador of our coffee culture.





WHY JOIN SSP AS A DUTY MANAGER / TEAM LEADER ?

At SSP, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:


- 75% Discount off your meal: Whilst on duty.
- Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK.
- Friends and Family App: 20%discount across our Catering, Whistlestop and Urban Express units (T&C apply)
- Help@Hand App: from shopping discounts, GP appointments, 24/7 help line to financial and wellbeing support for you and your loved ones.
- Flexible Scheduling: To accommodate various lifestyles, we are promoting work-life balance.
- Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career, Duty Manager Development Programme.
- Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave.
- Culture: We value diversity and inclusion at SSP, and we have a variety of networks to support you, such as LGBTQ+, Women’s Network, Neurodiversity and Disability and many more.
- Activities: Barista Competition, Millie’s Cookies Ice off Challenge, Superstars Recognition.
- Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more.






AS A DUTY MANAGER / TEAM LEADER YOU’LL:


- Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service.
- Guide and support your colleagues, maintaining a safe working and dining environment whilst being the go-to person for day-to-day queries
- Coordinate team efforts. You'll oversee the unit's opening and closing, ensuring operational excellence, adhering to guidelines, and completing necessary documentation.
- Focus on operational efficiency, staying informed about unit performance, championing improvements and simplifying operations.
- Recognise and celebrate exceptional service within the team, leading by example, promoting inclusivity and motivation.
- Build strong relationships, communicate effectively, and make thoughtful decisions, ensuring the team's success and delivering excellence in customer service.


Feel like you could belong at SSP? Apply now and start the best part of your journey as a Duty Manager /Team Leader!

SSP are proud to be an equal-opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.

Join our team!

Are you a passionate Chef Manager? If so, we'd love you to join our fantastic catering team at William Hulme's Grammar School!

This role sits within our Education division - catering for students. Dedicated to providing high-quality, nutritious, fresh, and sustainable food for our younger generation, we're 100% committed to supporting a healthy diet. At Taylor Shaw & Edwards & Blake, we're driven by the knowledge that young people deserve and need the best food for their wellbeing; we do food with a difference.

What you'll be doing...

As a Chef Manager you will proactively manage teams on site as well as be accountable for recruiting, inducting, training, and supporting colleagues to deliver an efficient, high-quality service to Taylor Shaw, our customer and clients.

Responsibilities:

• Motivating and managing a team
• Controlling and managing a budget
• Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence

Elior is committed to safeguarding children and colleagues. Candidates that are shortlisted for this role, will be required to have an Enhanced Disclosure and Barring Service (DBS) check and two suitable references.

Working Pattern: Monday - Friday, 37.5 hours per week, term time only

What can you bring?

In this role:

• Genuine interest in customer service excellence
• Focused on the front line
• Proven team leader experience
• Self-motivated and able to work well unsupervised
• Previous experience within catering desirable

Our way of saying thank you...

At Elior, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts.

FREE On-Site Lunches: Enjoy complimentary lunches, saving you time & money while ensuring you stay nourished & energised throughout the day.

Support Your Way of Life:

• Flexible Working: We offer full-time & part-time roles, with varying shift patterns across the business. Allowing colleagues the flexibility to balance their personal & professional commitments
• Term Time Holidays offering you flexibility
• Family Leave: Prioritise family commitments with flexible leave options
• Paid Charity Leave: Make a positive impact with two additional paid days for charity work

Big Enough for Growth, Small Enough to Connect:

• Opportunities for career progression while developing a close-knit community

Supporting You Through Life's Ups & Downs:

• Access mental health support & comprehensive wellbeing benefits

Keeping Finances & Wellbeing in Mind:

• Life assurance, workplace pension schemes, discounts, cashback, entertainment, leisure discounts, & a cycle-to-work scheme

Why it's great to work for us...

Elior is a multi-award-winning people business and one of the UK's leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including:

• Workplaces & Office Space
• Sporting Venues & Stadiums
• Attraction & Heritage Sites
• Public Sector & Defence
• Health, Care & Hospitals
• Schools, Colleges & Universities

Along with our purpose of enriching lives everywhere, every day, we're committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled.

That's why 85% of colleagues tell us how proud they are to work for us!

Elior Celebrates Equality Our aim is to celebrate a culture of equality, diversity, and inclusion, continuing to make Elior a great place to work!

Every colleague has a distinctive set of values, skills, and aspirations. To ensure that we attract, develop, and retain best people from the widest possible talent pool we're committed to providing an inclusive environment where our colleagues fulfil their potential and have the opportunity to succeed.

Head Chef

Contract Type - Permanent
39 hours per week

Employment Type - Full Time

The 4 star Thistle Marble Arch, located just off Oxford Street and a short walk from the West End and Hyde Park is the latest addition to Thistle Hotels. With 692 stylish and spacious bedrooms, the latest technology and 13 meeting rooms, join an exciting and vibrant team to help deliver an excellent guest experience.

The Role

Are you a creative, dedicated and ambitious Head Chef who is ready to lead the culinary operation at one of our largest hotels? In charge of offering our residents an unrivalled dining experience, we are looking for a Head Chef who has the experience and drive to take this unique venue to the next level. Delivering contemporary cuisine to our VIP and leisure guests, we require an outstanding team player who can bring flair and innovation to the position. Being a people leader, you will work alongside the F&B Manager to recruit, on board, develop, inspire and retain the best kitchen talent, with a passion about our food, knowing the menu inside out, and training your team up to do the same. You will work with the whole restaurant team to deliver extraordinary experiences for our customers and taking absolute pride in the presentation and quality of food from your kitchen.

What we look for

* Hold relevant Certificate III cookery qualifications and previous experience in a similar role

* Food Safety Certificate

* Have knowledge of different of cuisines

* Have knowledge and understanding of HACCP and OH&S

* Understanding of the importance and how to forster team work

* Cost Menus, Recipes, GPs. KPIs Margins

* Be flexible to work a range of different shifts, including weekends

* Be able to work under pressure within a dynamic team environment

* Be able to coach and motivate less experienced members of the kitchen team

What's in it for you?

* Great development opportunities

* Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group

* Interest free season ticket loans (conditions apply)

* Access to a 24/7 Employee Assistance Program

* Pension and Healthcare Schemes

* Wagestream - get access to earned salary before payday

* Paid volunteering days

* Generous recommend a friend scheme

* Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)

* Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal

* Great Recognition program

* ...and many more!

Assistant Front Office Manager

Crowne Plaza Manchester Airport

The Opportunity

As part of our front office management team, you will be the first contact for many of our guests that arrive at our hotels.

YOUR focus will be making sure the team is responsible for greeting our guests and ensuring their arrival experience is smooth and effectively managed. YOU will motivate the team through a positive and engaging culture to deliver exceptional hospitality service.

Our culture is all about our people, we want you to be you and we want you to let your personality shine through so you can engage in conversation with guests, making them feel welcome and most importantly making our guests smile.

Benefits

• Our enviable employee discounts on bedroom rates across the lgh hotel portfolio.
• Access to the ihg employee room benefit programme across their global portfolio. (t&cs apply).
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Ideal Candidate

• YOU will be passionate about hospitality that’s a given
• Experience in delivering exceptional customer service.
• YOU will have at least 12 months management experience of working within a busy hotel front office environment.
• Will have an authentic and passionate approach.
• The ability to create a positive culture within the team.
• Ability to drive and motivate teams with the ability to recognise and develop future stars.
• Strong communication skills

Hotel

The Crowne Plaza Manchester Airport is an exceptional hotel situated just outside the bustling City Centre, conveniently close to the airport. The hotel boasts 299 comfortable bedrooms and a remarkable array of dining options, including the Eastern-inspired Sampans Oriental Restaurant, the steakhouse-style restaurant 'The Grill', and the Lobby Dining area, offering a varied selection of all-day dining choices.

Other benefits available within the hotel include a 24-hour shuttle to the airport train station, a gym that operates around the clock, free onsite parking, a 10% travel discount on trains between the home location and the airport, and duty-free sales at the airport as an airport employee.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.

Night Manager

Crowne Plaza Manchester Airport

The Opportunity

We are seeking a highly skilled and experienced Night Manager to oversee the hotel's overnight operations and ensure that our guests have a safe and comfortable stay. As the Night Manager, you will be responsible for managing the night staff, dealing with any guest requests or issues that may arise, and ensuring that all hotel operations are running smoothly.

Responsibilities:

• Managing the night staff and ensuring that they are performing their duties to a high standard.
• Ensuring that all hotel operations are running smoothly during the overnight shift, including front desk operations, security, housekeeping, and maintenance.
• Dealing with any guest requests or issues that may arise during the night shift, and ensuring that all guests receive excellent customer service.
• Handling any emergency situations that may arise, and contacting the appropriate authorities if necessary.
• Completing the nightly audit and preparing reports for senior management.
• Ensuring that all safety and security procedures are followed during the overnight shift.
• Managing the overnight budget and ensuring that all expenses are recorded and accounted for.
• Coordinating with other departments to ensure that any issues or concerns are addressed promptly.
• Providing training and guidance to night staff to ensure that they are performing their duties to a high standard.
• Maintaining accurate records of all overnight activities and incidents.

Benefits

• Our enviable employee discounts on bedroom rates across the lgh hotel portfolio.
• Access to the ihg employee room benefit programme across their global portfolio. (t&cs apply).
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Ideal Candidate

• Previous experience working in a hotel or similar environment, preferably in a night management role.
• Excellent customer service skills and a friendly, professional demeanor.
• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• A good understanding of safety and security procedures.
• The ability to remain calm and composed in high-pressure situations.
• A flexible and adaptable approach to work, with the ability to work evenings and weekends if required.

If you are a highly skilled and experienced night manager with a track record of success in a hotel environment, we would love to hear from you.

Hotel

The Crowne Plaza Manchester Airport is an exceptional hotel situated just outside the bustling City Centre, conveniently close to the airport. The hotel boasts 299 comfortable bedrooms and a remarkable array of dining options, including the Eastern-inspired Sampans Oriental Restaurant, the steakhouse-style restaurant 'The Grill', and the Lobby Dining area, offering a varied selection of all-day dining choices.

Other benefits available within the hotel include a 24-hour shuttle to the airport train station, a gym that operates around the clock, free onsite parking, a 10% travel discount on trains between the home location and the airport, and duty-free sales at the airport as an airport employee.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Head Waiter/Waitress at Browns Manchester, you’ll bring your experience and passion to lead your team on the floor. You’ll act as a supervisor, to provide the service that will keep our guests coming back for more.

Join us at Browns Brasserie and Bar, serving up classically British food and service. From leisurely brunches to celebrations, afternoons teas to romantic dates, you’ll be at the centre of the action. If you put the ‘Class’ into classic, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around the other important things in life.
• A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount across all off our brands for up to 5 friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
  
• Discounts on gym memberships.
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS HEAD WAITER/WAITRESS YOU’LL…

• Lead the team on the floor to success during busy shifts.
• Train and inspire your team.
• Support the day to day running of the business.
• Maintain high standards of cleanliness and safety.

Proud member of the Disability Confident employer scheme