Total 64 Manager level F&B / Tourism / Hospitality job vacancies in Edinburgh, EH1 1YJ

Job Title: Assistant Housekeeping Manager Hotel Du Vin Rate of £12.75 / Hour OTE up to £28,730 (inclusive of loyalty scheme bonus) Contract Type Permanent Location: Edinburgh Too good to ‘turn down’… You are the be all and end all of bedroom standards. You have the final say on whether a room is perfect or not.

Be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel Du Vin.

Are high standards second nature to you? Do you love people and making guests smile everyday knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of?

As Assistant Housekeeping Manager you and your team set the tone for the visit and you can ensure that everything has gone above and beyond to ensure the high standards we expect are maintained.

We create memories that the guest will never forget. This could be the next step for you into a Senior HOD position within Hotel Du Vin – we actively encourage internal development and progression, Onwards and Upwards.

#LI-CS1

In addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
• We offer a Loyalty Bonus that pays up to 50% of your monthly salary every 6 months – just for doing your job * subject to terms and conditions*
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Interested?? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Proud member of the Disability Confident employer scheme

Head Chef

Location: Edinburgh, West End
Salary: £36,000 per annum + Service Charge

Are you an experienced and ambitious Head Chef looking to make a mark in Edinburgh? This may well be the role for you…

I'm delighted to be working alongside and recruiting for a luxury small hotel, located in Edinburgh's West End. This is a chance for someone to roll up their sleeves and really make a meaningful contribution to the business as the venue embarks on a new journey.

About the Role

As Head Chef, you'll have the freedom to develop a menu that changes with the seasons, with a focus on letting the ingredients speak for themselves. The current 5-5-5 menu offers guests the chance to sample what Scotland has to offer and we're looking for someone who can bring fresh ideas while maintaining quality and consistency.

Key Responsibilities:
* Oversee all Back of House operations, including team management, rota planning, holidays, and staff training.
* Ensure health and safety and food hygiene standards are met and always maintained.
* Manage gross profit and work within set budgets.
* Work closely with senior management to enhance guest satisfaction and help drive business.
* Maintain a high standard of food quality and presentation through a hands-on approach.

What We're Looking For:
* Strong kitchen management experience, with a track record of leading a team effectively.
* A creative approach to menu development with a focus on seasonal, locally sourced ingredients where possible.
* Excellent organisational skills.
* Financial understanding, including gross profit and cost control.

If you're looking to take on a new challenge and work with a talented team in a supportive environment, I'd love to hear from you. Apply now or get in contact with Andrew at Andrew.Miller@search.co.uk

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

We are currently recruiting for a Night Manager to join our award winning Front Office team at the Sheraton Grand Hotel & Spa.

Sheraton Grand Hotel & Spa is one of Scotland's leading 5 star hotels. As the largest 5 star hotel, we also have the biggest banqueting and meeting facilities of any hotel in Edinburgh with a capacity of up to 500 along with our One Square Restaurant and bar.

Our ideal candidate will have a passion for delivering great service in a professional manner and be able to work well under pressure while leading the team and night operation.

This full time role pays a 20% night premium & the shift pattern is 4 days on, 4 days off, working from 7pm to 7am.

Do you want to be part of a team of talented people, passionate about creating extraordinary experiences for our guests? Then we look forward to receiving your application.

Role:

• Whilst on shift you will be Duty Manager for the hotel
• Supervise the evening Front Desk team and assign specific tasks to manage, organize and oversee the hotel operation during the night.
• Being the first point of contact for any questions & concerns from associates around the daily operation.
• Build strong relationships with all guests and internal customers
• Manage late arrivals, guest enquiries and manage book outs where applicable
• Assist in training new staff members, coach them and monitor their performance
• Thoroughly conversant with all room types, décor and outlook
• Prepare documentation for daily business
• Assist the FOM with project management and carry out any other duties as required
• Ensure that we create memorable experiences for our guests
• Handle guest complaints/requests and follow up with guests who have had issues and administer the GuestVoice portal.
• Manage and organize group arrivals and departures
• Full awareness of current daily status of Hotel
• Assist with room, One Spa, and One Square restaurant bookings as well as Gift voucher requests and maintain third party extranet platforms.
• Make sure new reservations are set up correctly and cancellations are actioned accordingly
• Maintain the hotel generic email inboxes
• Assist with revenue management tasks such as building rates and packages in Opera PMS
• Ensure all billing instructions are correct and actioned
• Follow Health and Safety procedures; point of contact for emergency situations
• Ensure all internal and external phones calls are responded to and followed up on
• Take In Room Dining orders and liaise with F&B accordingly
• Assist with Concierge requests and ensure public areas are well maintained and looked after
• Run the Night Audit and prepare the End of Day Pack

Requirements:

We are looking for someone who is energetic and self-motivated with a "can do" attitude and who is ready to take the next step on your career path. Ideally you will have at least two years of experience within the Front Office department within a 5 star environment, with supervisory experience preferred.

Our expectations of you will be that you are able to work on your own initiative as well as part of a team and have a strong desire to improve on your skills and knowledge as well as:

• High school diploma required, additional hospitality training preferred.
• Extensive Knowledge of Internet/MS Office applications and related IT preferred.
• Extensive knowledge of Opera PMS
• Marriott experience is a distinct advantage
• Lead and support the team
• To project a pleasant and positive professional image to all contacts at all times
• Great Customer Service Skills - Must enjoy guest interaction and be able to anticipate guest needs and maintain a positive and professional attitude at all times.
• Must be able to maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.
• Must be a Team Player - Demonstrate experience of building positive working relationships and promoting team spirit.
• Excellent command of English language (verbal and written)

You will join a fun loving and passionate team who excel in delivering world class standards and live and breathe the brand culture.

So why work for the world's largest hospitality company?

• A competitive salary plus free meals whilst on duty.
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (pro rata) after further service
• Worldwide employee and friends & family hotel room rates plus a free overnight stay with Spa access (for you and a plus 1) on the night of your induction
• 50% off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels!
• Discounts off your supermarket shop, other shopping and experiences through our Marriott Benefit Hub
• 50% off Spa Treatments and £50 gym membership within our One Spa!
• 24/7 and employee healthcare plan with access to Mental Healthcare first aiders
• Refer a friend to work with us and receive a £500 bonus
• Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities
• Many more benefits however most importantly, we'll help you grow, and develop you as an individual

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Store Manager

At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.

Scotmid food’s aim is to be Scotland’s preferred community convenience retailer and a key factor in achieving this is through our people.

Our Store Managers are key to the success of our business by leading, motivating and developing their teams to exceed customer expectations. Regardless of which store you are in, your main focus areas will include driving sales, product availability and developing the team. You could also have an instore bakery offer, hot food and ‘food to go’, or a Post Office offer that gives your store a real point of difference to get behind.

Our perfect candidates will have retail experience at management level, ideally in food - although we would like to hear from anyone who has a real passion for retail and who can demonstrate that they:

· Are a proven people manager

· Have a clear understanding and proven achievement of KPI's

· Have a passion for retail excellence, standards and customer service

· Have the ambition to drive their team and store to a higher level of retailing

· Have the talent to apply performance management and succession planning in store

We are passionate about supporting, challenging and developing people to be the best they can, and we offer a comprehensive induction and training program to quickly get you up to speed with our business.

To ensure that we comply with alcohol licensing legislation applicants must be aged 18 or over and will ideally be eligible to become a Personal Licence Holder, and as you may be positioned within a store with a Post Office, you will be required to successfully complete Post Office Limited’s security and background checking processes.

With excellent benefits, competitive salaries and opportunities for training and development, a Store Manager position with Scotmid is a great way to continue your retail management career.

Store Manager

At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.

Scotmid food’s aim is to be Scotland’s preferred community convenience retailer and a key factor in achieving this is through our people.

Our Store Managers are key to the success of our business by leading, motivating and developing their teams to exceed customer expectations. Regardless of which store you are in, your main focus areas will include driving sales, product availability and developing the team. You could also have an instore bakery offer, hot food and ‘food to go’, or a Post Office offer that gives your store a real point of difference to get behind.

Our perfect candidates will have retail experience at management level, ideally in food - although we would like to hear from anyone who has a real passion for retail and who can demonstrate that they:

· Are a proven people manager

· Have a clear understanding and proven achievement of KPI's

· Have a passion for retail excellence, standards and customer service

· Have the ambition to drive their team and store to a higher level of retailing

· Have the talent to apply performance management and succession planning in store

We are passionate about supporting, challenging and developing people to be the best they can, and we offer a comprehensive induction and training program to quickly get you up to speed with our business.

To ensure that we comply with alcohol licensing legislation applicants must be aged 18 or over and will ideally be eligible to become a Personal Licence Holder, and as you may be positioned within a store with a Post Office, you will be required to successfully complete Post Office Limited’s security and background checking processes.

With excellent benefits, competitive salaries and opportunities for training and development, a Store Manager position with Scotmid is a great way to continue your retail management career.

Store Manager

At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.

Scotmid food’s aim is to be Scotland’s preferred community convenience retailer and a key factor in achieving this is through our people.

Our Store Managers are key to the success of our business by leading, motivating and developing their teams to exceed customer expectations. Regardless of which store you are in, your main focus areas will include driving sales, product availability and developing the team. You could also have an instore bakery offer, hot food and ‘food to go’, or a Post Office offer that gives your store a real point of difference to get behind.

Our perfect candidates will have retail experience at management level, ideally in food - although we would like to hear from anyone who has a real passion for retail and who can demonstrate that they:

· Are a proven people manager

· Have a clear understanding and proven achievement of KPI's

· Have a passion for retail excellence, standards and customer service

· Have the ambition to drive their team and store to a higher level of retailing

· Have the talent to apply performance management and succession planning in store

We are passionate about supporting, challenging and developing people to be the best they can, and we offer a comprehensive induction and training program to quickly get you up to speed with our business.

To ensure that we comply with alcohol licensing legislation applicants must be aged 18 or over and will ideally be eligible to become a Personal Licence Holder, and as you may be positioned within a store with a Post Office, you will be required to successfully complete Post Office Limited’s security and background checking processes.

With excellent benefits, competitive salaries and opportunities for training and development, a Store Manager position with Scotmid is a great way to continue your retail management career.

Job title: Assistant Housekeeping Manager, Malmaison We are looking for our next King or Queen of Clean! This role will be initially on a 12-month maternity cover placement however there is the definite possibility for moving to a permanent role for the right candidate. Your next role might be in housekeeping, reception or even F&B - growth and development is at the heart of everything we do. Rate of pay £27000 / 40 Hours Per Week Contract Type: Permanent Location: Edinburgh Too good to ‘turn down’… You are the be all and end all of bedroom standards. You have the final say on whether a room is perfect or not.

Be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison.

Are high standards second nature to you? Do you love people and making guests smile everyday knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of?

As Assistant Housekeeping Manager you and your team set the tone for the visit and you can ensure that everything has gone above and beyond to ensure the high standards we expect are maintained.

We create memories that the guest will never forget. This could be the next step for you into a Senior HOD position within Malmaison – we actively encourage internal development and progression, Onwards and Upwards.

IND1

In addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
• We offer a Loyalty Bonus that pays up to 50% of your monthly salary every 6 months – just for doing your job * subject to terms and conditions*
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Interested?? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Proud member of the Disability Confident employer scheme

When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

We are currently recruiting for an Assistant Food & Beverage Manager to join the Sheraton Grand Hotel & Spa team!

The Sheraton Grand Hotel & Spa is ideally located in the heart of Edinburgh's financial and tourist area and is one of Scotland's leading 5-star hotels. As the largest 5-star hotel in the city with 269 bedrooms, we also have the biggest banqueting and meeting facilities with a capacity of up to 500 and the most popular gin bar in Edinburgh, One Square. Additionally, the hotel operates the award winning One Spa™, one of Europe's premier advanced city spas.

Role Overview

The Assistant F&B Manager will help oversee the efficiency and quality of the F&B operation through their specialist skills and knowledge; ensuring the department provides a culture of excellence to both its guests and staff. This role entails being active on the floor and will encompass touch points in all our F&B outlets, including One Square Bar and Restaurant, Club Lounge, In Room Dining, and Spa Café. Ensuring that departments run smoothly with the optimum staffing levels whilst creating synergy across all outlets, the ideal candidate will be able to multitask between venues. Administrative aspects of the role would include involvement in recruitment, training, payroll management and liaising with external stakeholders.

Managing Core Standards

• Ensuring Core service standards are in alignment with all Marriott International requirements
• Ensuring FOH and BOH cleanliness standards are maintained
• Developing action plans to address shortfalls in standards
• Creating action plans relating to GSS metrics, Brand Standard Audits and Mystery Shop programs
• Ensuring Marriott grooming standards across department are adhered to
• Ensuring that all Health & Safety procedures are adhered to and implemented within the department at all times, including mandatory training, risk assessment and legally required trainings
• Able to deliver brand, service and product knowledge training sessions to push the development of the outlet managers and wider team; helping the team both develop and keep them engaged

Managing Support/Key Relations

• Driving standards within the department's day to day operation
• Ensuring weekly payroll tracking is completed
• Monitoring controllable costs
• To train, coach, mentor and develop our "future leaders" to meet the needs of the F&B department.
• Oversee recruitment for non-management staff and direct involvement in recruitment of the outlets supervisory team
• Maintain a high profile in the F&B operation, and represent the F&B outlets in the absence of the F&B manager.
• Develop strong communication strategies within the department and across all outlets with the support of the F&B manager.
• Understanding the importance of administrative tasks including rota completion, appropriate POS use, team delegation and staff communications
• Implement strong financial conduct throughout the department in conjunction with our accounts team
• Strong liaison with the kitchen team, working hand-in-hand with senior members of this team to improve the overall F&B operation

Managing Service

• Assisting in the delivery of excellence during services across all outlets
• A warm, positive attitude, displaying the ability to "make things happen" in order to achieve and exceed anticipated results
• Creating and maintaining all required SOP's
• Ensure full liaison with other members of the Hotel teams through daily meetings, as well as running regular shift briefings and departmental meetings
• Monitoring staffing levels and providing solutions to maximise efficiency
• Providing full business F&B leadership cover
• Ability to engage with customers and be the first point of contact for queries and feedback; being able to lead by example with regards to guest management
• To be visible in the operation, recognising and maintaining relationships with regular guests as well as cultivating relationships with new guests

Leadership

• Act as a role model and ambassador for guests, associates and the Sheraton Grand Hotel and Spa.
• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings). Help run departmental meetings with the aim of strengthening relationship with the teams and facilitate open lines of communication
• Directly responsible for conducting appraisals of relevant direct reports and oversee appraisal process in the various outlets.
• Fully support the Engagement Survey process and participation where required, offering any assistance in action planning and positively improving team motivation and engagement.

So why work for the world's largest hospitality company?

• A competitive salary plus free meals whilst on duty.
• A yearly bonus that is minimum five percent of the salary with the ability to reach ten percent
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (pro rata) after further service
• Worldwide employee and friends & family hotel room rates plus a free overnight stay with Spa access (for you and a plus 1) on the night of your induction
• 50% off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels!
• Discounts off your supermarket shop, other shopping and experiences through our Marriott Benefit Hub
• 50% off Spa Treatments and £50 gym membership within our One Spa!
• 24/7 and employee healthcare plan with access to Mental Healthcare first aiders
• Private medical insure plan available
• Refer a friend to work with us and receive a £500 bonus
• Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities
• Many more benefits however most importantly, we'll help you grow, and develop you as an individual

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Job Ref: AM13391Branch: The Caledonian EdinburghLocation: The Caledonian, EdinburghSalary/Benefits: Competitive Salary + Great Perks!Contract type: PermanentHours: Full TimeHours per week: 40 Hours Per WeekPosted date: 30/09/2024Closing date: 13/11/2024

Would you like to work for a company that rewards your hard work by offering you the below team benefits when you join us:

• Meals provided whilst on shift
• Sales incentives and initiative rewards
• Discounted use of leisure facilities
• Stays in our hotels at discounted prices or
• Even free stays in our hotels as one of our rewards & recognition incentives,
• Opportunities for your personal development within the Hotel
• Group Brand Portfolio
• Fully funded apprenticeships – T&C’s apply
• Annual Holidays entitlements inclusive of Bank Holidays
• Opportunity to buy additional holiday entitlements
• Pension enrolment

Do you want to excite the world of Hospitality?

We bring together a portfolio of Hotel assets and brands under a common philosophy centered around delivering exceptional customer experiences, nurturing talent and smart investment to drive superior performance and growth.

What will I be doing?

As a Sales Manager for The Caledonian Edinburgh, you will be responsible for the Group MICE delivery focusing on key feeder markets within UK Domestic, European and International territories including US Incentive Travel. You will have the responsibility of supporting the GC&E Sales Team through developing new business opportunities whilst driving strategies, activities & initiatives to retain and grow our business and:

• Develop key new business opportunities to secure new business & partnerships.
• Identify key customer opportunities and build a plan to target agencies and corporate clients through proactive sales approaches.
• Position the hotel to the market with a focus on business development.
• Building a strong database for clients in the UK, Europe and US.
• Maintain existing client base whilst growing our share of the business & identifying new customers.
• Support conversion of direct enquiries with large emphasis on driving new leads.
• Create & coordinate prospecting and sales blitzes, through targeting new accounts, lots and turn down leads and repeat events.
• Create & coordinate Bring Back Old Business blitzes.
• Review all segments to identify which industries are currently producing.
• Develop a strong sales and marketing plan on how you will penetrate your markets through calls, site inspections, familiarisation trips and entertainment.
• Continually audit our business mix to ensure we have the right business segments to deliver exceptional results.
• Ensure systems are in place to offer cross-sell opportunities to new & existing customers.
• Attend and participate in sales initiatives, customer appointments & tradeshows as required.
• Take responsibility for the activation of the hotel overall MICE sales strategy in conjunction with the Director of Sales.
• Manage the relationship between on property sales & above property i.e. Hilton Worldwide Sales / Area Sales Office / Klarent Sales Leaders.
• Please note that within this role there is often frequent travel required throughout the UK, Europe and International Markets.

What are we looking for?

• Experience in the MICE market and existing relationships with relevant agencies & corporate clients.
• A strong knowledge of incentive travel, DMC relationships and city partners to win business to Edinburgh with The Caledonian Edinburgh at the heart of the program.
• Excellent communication skills; presentations, written and public speaking.
• Ability to cold call clients for prospecting purposes
• Ability to direct collaboration among cross-functional teams including external resources.
• Ability to analyse departmental financial data in order to make strategic and tactical decisions.
• Demonstrates the highest standards of ethical behaviour and absolute discretion with sensitive information.
• Ability to take initiative to identify, prioritise and implement actions required to achieve functional goals.
• Proven understanding of client’s business and category, including business plans, competitive environment & distribution channels and product financials.
• Extensive understanding of local market and industry in order to make recommendations on how to achieve the budget.
• Ability to recommend segmentation and targeting proposals and to assess marketing implications and aggressively manage to ensure profitability.
• An excellent team player who leads by example to resolve conflicts, introduce change and ensure collaboration among others.
• Budget development and management skills.
• Ability to work independently and manage the work of others.
• Strong problem-solving skills including ability to address any issue in collaboration with others, identify and prevent potential problems and develop problem solving skills in others.
• Ability to provide development and mentoring to others, leading by example as a brand ambassador.
• University degree at bachelor level or equivalent or experience in lieu thereof.

Does this sound like you?

A Sales Manager is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure and under own initiative
• Experience in a sales role with a proven track record to close a sale

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of local market
• Knowledge of hospitality
• Passion for sales and for achieving targets and objectives
• Degree-level qualification in a relevant field

.



About the Role



Assistant General Manager – Starbucks @ Edinburgh Airport

If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.

We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.

As Assistant General Manager, you'll be rewarded with a competitive salary of £29,000 p.a and enjoy:


- Free Parking while working
- Free meal on shift
- Tax free shopping
- Colleague discount
- up to 50%
- Flexible working
- Management bonus scheme
- Help@Hand
- which includes access to digital GPs, 24/7 helpline for you & family
- Wellbeing support through Retail Trust and family-friendly leave
- Variety of networks to support you, Neurodiversity, LGBTQ and many more
- Life assurance
- Apprenticeships and ongoing development opportunities
- Share incentive plan (SIP)


We're looking for an inspirational Assistant General Manager to join our team @ Starbucks You'll have the opportunity to make a difference every day, as you support your manager and team to deliver exceptional customer service and operational excellence.

As Assistant General Manager you’ll:


- Be passionate and dedicated and a strong support to the General Manager.
- Have the highest standards of brand quality and safety for our customers and team.
- Be an inspiration to the team to deliver outstanding customer service and loyalty.
- Mentor and train the team to grow and excel.
- Have proven experience and confidence in leading a team.
- Set an example of excellent service skills.
- Communicate effectively and clearly.
- Be adaptable and resilient in any situation.


Please note that Edinburgh Airport location is a secure environment, if successful you’ll have to provide references to cover the last 5 years and undergo a criminal record check to comply with airport regulations.

SSP are proud to be an equal-opportunity employer that seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
Start the best part of your journey with us!

SSP UK

Duty Manager at Burger King
- Edinburgh Waverley Station

Pay Rate: £12.63 per hour+ as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6 AM, bringing your pay rate to £13.83 per hour.


- Due to some responsibilities within the Duty Manager, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to handle and serve alcohol.


If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.

We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.

Join our dynamic team as a Duty Manager! Lead by example in a fast-paced environment, driving excellence in customer service. We're seeking a motivated leader with a passion for fostering success. If you thrive in a challenging yet rewarding atmosphere, this role is your next step towards career fulfilment!

WHY JOIN SSP AS A DUTY MANAGER?

At SSP, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:


- 75% discount on your meal while on shift.
- Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK.
- Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units. (T&C apply)
- Help@Hand App: from shopping discounts, GP appointments, 24/7 help line to financial and wellbeing support for you and your loved ones.
- Flexible Scheduling: To accommodate various lifestyles, we are promoting work-life balance.
- Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career, Duty Manager Development Programme.
- Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave.
- Culture: We value diversity and inclusion at SSP, and we have a variety of networks to support you, such as LGBTQ+, Women’s Network, Neurodiversity and Disability and many more.
- Activities: Barista Competition, Millie’s Cookies Ice off Challenge, Superstars Recognition.
- Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more.






AS A DUTY MANAGER YOU’LL:


- Have at least 1 year experience working as a supervisor in hospitality or retail role.
- Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service.
- Guide and support your colleagues, maintaining a safe working and dining environment whilst being the go-to person for day-to-day queries.
- Coordinate team efforts. You'll oversee the unit's opening and closing, ensuring operational excellence, adhering to guidelines, and completing necessary documentation.
- Focus on operational efficiency, staying informed about unit performance, championing improvements and simplifying operations.
- Recognise and celebrate exceptional service within the team, leading by example, promoting inclusivity and motivation.
- Build strong relationships, communicate effectively, and make thoughtful decisions, ensuring the team's success and delivering excellence in customer service.


Feel like you could belong at SSP? Apply now and start the best part of your journey as a Duty Manager!

SSP are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.

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About the Role



Assistant General Manager – Starbucks @ Edinburgh Airport

If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.

We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.

As Assistant General Manager, you'll be rewarded with a competitive salary of £29,000 p.a and enjoy:


- Free Parking while working
- Free meal on shift
- Tax free shopping
- Colleague discount
- up to 50%
- Flexible working
- Management bonus scheme
- Help@Hand
- which includes access to digital GPs, 24/7 helpline for you & family
- Wellbeing support through Retail Trust and family-friendly leave
- Variety of networks to support you, Neurodiversity, LGBTQ and many more
- Life assurance
- Apprenticeships and ongoing development opportunities
- Share incentive plan (SIP)


We're looking for an inspirational Assistant General Manager to join our team @ Starbucks You'll have the opportunity to make a difference every day, as you support your manager and team to deliver exceptional customer service and operational excellence.

As Assistant General Manager you’ll:


- Be passionate and dedicated and a strong support to the General Manager.
- Have the highest standards of brand quality and safety for our customers and team.
- Be an inspiration to the team to deliver outstanding customer service and loyalty.
- Mentor and train the team to grow and excel.
- Have proven experience and confidence in leading a team.
- Set an example of excellent service skills.
- Communicate effectively and clearly.
- Be adaptable and resilient in any situation.


Please note that Edinburgh Airport location is a secure environment, if successful you’ll have to provide references to cover the last 5 years and undergo a criminal record check to comply with airport regulations.

SSP are proud to be an equal-opportunity employer that seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
Start the best part of your journey with us!

Head Chef

Are you looking for your next move as a Head Chef working with a menu that is packed full of flavour, provenance, and seasonality? We might just have the perfect opportunity for you here at Côte.

We create unforgettable experiences for all our guests, so they walk away with a memory, not just a meal. Our all-day food menu showcases and celebrates the diverse, modern French food landscape with indulgent French classic dishes that are balanced with lighter options too.

As a Head Chef at Côte, you’ll not only be cooking great food everyday but leading an army of Chefs to aim higher every day. Ensuring the kitchen is in tip-top condition working along side the General Manager to get the best of your people and the business combined. #goodvibesonly

The good stuff.


Every shift you work, we’ve got you covered with meals from our employee menu (thanks Chef)!
A discretionary bonus of up to £2,000 per quarter
Permanent contract, working 48 hours per week – work life balance is top of our agenda
Treat yourself, family and friends to 100% on food and drink at any Côte
After 1 years’ service with us, you will be able to join the Bupa health cash plan scheme
We pay all our teams fortnightly because who doesn’t love a payday?
Access your next pay early through our Wagestream partnership
We take well-being seriously, so you’ll have access to Smart Health, which offers 24/7 support
We’re here for the curious, so it’s no surprise there are loads of opportunities when it comes to internal development programmes, we have some big plans coming this year!
Company pension scheme & life assurance scheme
We love meeting new people who share our passion of making it special, which means you can earn a bonus for every time you successfully refer people to join Côte (T&C apply)


Bonjour, we’re Côte.

We believe life should be full of flavour. Yes, we’re foodies – but we’re actually in the business of making memories. Founded in Wimbledon in 2007 with a mission to deliver quality, French-inspired food, extraordinary service, and a whole-hearted enjoyment of life, we now have a 3,000-strong team and 85 restaurants (and counting) across the UK.

There are so many reasons to join Côte.

We’re on an exciting new journey – and our team will play a huge part in making it happen. That means when you’re with us, every day is an opportunity to aim higher. Because we’re invested in your development, so you’ll get out as much as you put in. And we encourage you to bring your unique flavour to work, because we value the diversity of our teams. Best of all, the work you do brings joy to others. Sound good? Maybe you belong with us.

Maintenance Manager – Four Points by Sheraton, Edinburgh Haymarket.

At Cycas Hospitality, we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.

Four Points by Sheraton is a multinational hotel brand, operated by Marriott International, that is all about catering to our business and independent traveller audience. Our goal is to deliver a great hospitality experience worth coming back for by providing the comfort and quality that travellers expect from us, while going that extra mile to make the guest experience memorable and meaningful.

If you have an inner drive to love what you do – and do it well - and you strive to provide the best hotel experience so your guests can pursue their personal & professional passion, then please read on as you’re somebody we want within our team.

YOUR CORE PURPOSE WILL BE:


To direct the activities of the Engineering Department to ensure the achievement of established quality and guest service standards.
Perform preventive/regular maintenance and repairs to all areas of the hotel.
Responsible for maintaining a clean/organized maintenance area for the security of hotel inventory and assets such as tools, supplies, furniture, fixtures and equipment.
Adopt a pro-active approach by carrying out a regular walk round the hotel and grounds to ensure potential problems are dealt with promptly.
Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget/control expenses with a focus on energy management, preventive maintenance and capital planning.
Lead hotel renovations and other projects, negotiate contracts and ensure timely completion of projects within budget.
Have thorough knowledge of all plants and equipment in the hotel and maintain these in efficient working order by following routine maintenance procedures.
Be responsible for the Planned Preventative Maintenance schedule ensuring all tasks are carried out in accordance with the schedule.
Carry out weekly fire alarm checks within the hotel and act in line with standards operating procedures.
Maintain/order parts and supplies in a timely and efficient manner while minimising waste and maintaining “green” initiatives
May be responsible for hotel security to minimise risk of theft, crime and other hazards
Have knowledge of and manage hotel security, emergency procedures, FLS and crisis management.
Host the monthly FLS and Crisis Management meetings and distribute the meeting minutes.
Liaise with contractors on site to ensure that Permits to Work are completed in compliance with Company Health & Safety Procedures. Act as Clerk of Works to regulate work carried out by contractors.
Carry out work on ad hoc projects using your skills and knowledge to ensure the most efficient and effective outcome for the hotels.
Respond to call outs in line with rota and department standard practice.
Perform other duties as assigned. May also serve as a manager on duty.


WHAT YOU SHOULD BRING:


Hands-on experience in managing all the key functions required of a Maintenance Manager, also a comprehensive understanding of functions such as finance, safety, health and hygiene.
Be able to foster collaboration with all stakeholders and has experience to deal and negotiate with contractors, suppliers and other partners.
Must possess strong analytical skills and the ability to communicate the results clearly, through monthly performance reports and other relevant sources.
Excellent interpersonal skills, capable of maintaining presence and communicating effectively at all levels within the hotel, Marriott Hotels and Cycas and other key stakeholders.
Must be a strong leader who has empathy and an ability to motivate and mentor others to deliver the agreed operational strategy and desired outcomes within allocated time frames.
Be a self-starter with excellent attention to detail and have the ability to establish a process for activities that lead to the implementation of the agreed operations strategy, systems, procedures or outcomes.
Comfortable with accountability and makes considered business decisions willingly and in an analytical and strategic manner.


WHAT WE OFFER:


Great team spirit according to our slogan ‘It’s not over until we get a smile’.
40 hours/week
EXCELLENT COMPANY BENEFITS:
Competitive salary and package
Exclusive employee discount for Marriott and Cycas hotels (e.g.-book a lavish £70/night stay in the Maldives or a fancy £65/night stay in Paris!)
Continuous paid training and development opportunities
Free healthcare plan, paid for by Cycas (and with options to upgrade)


Cycas is a gift for any hospitality professional. Over the past 14 years we’ve created an innovative hotel management company and have been amongst Caterer's Top 30 Best Places to Work in Hospitality in the last consecutive 4 years.

This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!

Please apply in writing by email attaching your CV along with your current salary and notice period.

***All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.***

SSP UK



Duty Manager at Starbucks, Edinburgh Airport

Pay Rate: £12.63 per hour + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6 am, bringing your rate of pay to £14.13 per hour.
Shift Pattern: Full Time (40 hours), scheduled between 3:00 am and 10 pm including weekends.

- Successful candidates will be required to provide references for the last 5 years and undergo a Criminal Record Check in line with Airport Security Regulations.
- Due to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to handle and serve alcohol.
- Please note, previous experience in a similar role is required, preferably within Coffee and Bakery.

If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.
We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.
At Starbucks, you’ll be a part of a global community that values passion, connection, and a love for great coffee. Join us at Starbucks, where your role is more than a job – it's an opportunity to be a barista, artist, and ambassador of our coffee culture.



WHY JOIN SSP AS A DUTY MANAGER?
At SSP, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:

- Free Meal and Parking while on shifts.
- Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK.
- Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units (T&C apply).
- Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career, Duty Manager Development Programme.
- Help@Hand App: from shopping discounts , GP appointments, 24/7 help line to financial and wellbeing support for you and your loved ones.
- Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave.
- Culture: We value diversity and inclusion at SSP and we have a variety of networks to support you, such as LGBTQ+, Women’s Network, Neurodiversity and Disability and many more.
- Activities: Barista Competition, Millie’s Cookies Ice off Challenge, Superstars Recognition.
- Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more.



AS A DUTY MANAGER YOU’LL:

- Have at least 1 year experience working as a supervisor in hospitality or retail role.
- Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service.
- Guide and support your colleagues, maintaining a safe working and dining environment whilst being the go-to person for day-to-day queries
- Coordinate team efforts. You'll oversee the unit's opening and closing, ensuring operational excellence, adhering to guidelines, and completing necessary documentation.
- Focus on operational efficiency, staying informed about unit performance, championing improvements and simplifying operations.
- Recognise and celebrate exceptional service within the team, leading by example, promoting inclusivity and motivation.
- Build strong relationships, communicate effectively, and make thoughtful decisions, ensuring the team's success and delivering excellence in customer service.

Feel like you could belong at SSP? Apply now and start the best part of your journey as a Duty Manager!
SSP are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.


- Free meal while on shift
- Free parking
- Up to 50% off Employee discount
- Other