Total 122 Finance / Banking / Insurance job vacancies in Edinburgh, Edinburgh, EH2 2BY

TSB Bank Plc


Job Title: Product Manager Open BankingFunction: Customer BankingLocation: Bristol, Edinburgh, London – Hybrid workingSalary: Competitive plus excellent benefits Closing Date: 7 November 24

At TSB we’re all here to give money confidence to our customers and communities. Wherever you work in TSB you can make a real difference to your career, our business, and the wider community.
How you’ll make a differenceThe Open Banking Product Manager is responsible for helping to define the evolving strategy for Open Banking and informing & influencing the organisation on the areas & opportunities where Open Banking can drive significant benefit to our customers and TSB. You will also be our key lead for Innovation and responsible for delivering our Innovation programme ‘TSB Labs’, in partnership with Fintech Scotland. The key stakeholders for the Open Banking Product Manager are across the organisation in CIO & Customer Banking but also externally with the regulator, TPPs and Fintech Innovators such as FinTech Scotland. You will make a difference in your role by helping to bring commercially driven Open Finance/FinTech opportunities to life for the organisation.
What you’ll bring
- Be a subject matter expert for Open Banking/Open Finance and Innovation across the industry.
- Strong communication and stakeholder management experience at all levels.
- Experience of launching a proposition from Business case through to design and implementation.
- Collaboration is a key part of the role, as you’ll be bringing a number of people on the journey across the subjects of Open Banking/Open Finance & FinTech Innovation.
- A commercially focussed and data led mindset to everything Open Banking/Open Finance and aware of the future regulatory roadmap and wider opportunities of Open Banking & Open Finance for TSB and our customers.
- Good stakeholder management with internal and external stakeholders to help drive engagement of the banks Open Banking/FinTech strategy and pathway for our customers in the years to come. This includes joining regulatory working groups representing TSB to understand developments in the market.What we offer in return
- Hybrid and flexible working arrangements to support a healthy work/life balance
- An attractive reward and benefits package through myTSB, giving you more of what matters to you.
- A diverse, energising, and collaborative working environment
- A career that’s enriching and full of opportunities. So if this sounds up your street, come join our team, we make things happen! We are TSB. Life Made More.

TSB Bank Plc

Role: Service Delivery Manager (12 Month Fixed Term Contract)
Function: CIO
Salary: From £44500 (Non London) & £52300 (London) + excellent benefits
Location: Hybrid working/Flexible across our key sites
Closing Date: 1 November 2024



At TSB, we’re transforming the service we provide our customers, and technology will be at the forefront of that change. It’s an exciting transformation and we’re investing in an enhanced in-house capability to deliver it – so, if you’re a forward-looking and innovative IT professional, this is your opportunity to be in on the ground floor and help us build the future of banking.

How you’ll make a difference The Service Delivery Manager is a key role, responsible for ensuring the delivery of IT services aligns with the needs of the business. You’ll manage relationships, work closely with the Governance & Control Analysts to deliver consistent service metrics and partner across technology to resolve issues and, drive service improvements. You’ll work closely with the business to manage and improve the delivery of Business Services, leveraging ITIL best practices to manage business relationships through continual improvement.

What you’ll bring

- Ability to understand business needs, capture requirements and in partnership with Service Desk, build and deliver effective service solutions.
- Strong relationship management skills to effectively engage with business stakeholders.
- A commitment to ITIL best practices and service excellence.
- Excellent verbal and written communication skills for cross business interactions and team collaboration.
- Experience driving service excellence and continual service improvement..
- Strategic thinking to align IT services with business objectives.
- Strong problem-solving skills and data-driven decision-making.
- Experience in managing IT service delivery in line with ITIL frameworks.
- Proficiency in service management tools and processes.
What we offer in return
- Hybrid and flexible working arrangements to support a healthy work/life balance.
- An attractive reward and myTSB benefits package, giving you more of what matters to you.
- A diverse, energising and collaborative working environment.
- A truly inclusive organisation that values difference, where everyone feels welcome and has access to equal opportunities.
- A career that’s enriching and full of opportunities.
If this sounds right up your street, come and join our team. We make things happen!

We are TSB. Life Made More

TSB Bank Plc



Role: Service Operations Management Analyst


Function: CIOSalary: From £33100 (Non London) & £38100 (London) + excellent benefitsLocation: Hybrid working/Flexible across our key sitesClosing Date: 1 November 2024

At TSB, we’re transforming the service we provide our customers, and technology will be at the forefront of that change. It’s an exciting transformation and we’re investing in an enhanced in-house capability to deliver it – so, if you’re a forward-looking and innovative IT professional, this is your opportunity to be in on the ground floor and help us build the future of banking.

How you’ll make a difference In this role, you’ll act as an SME as part of the team who owns the technical integration of defined services, providing second level support and deputising for the Service Operations Management Lead.
You’ll drive root cause analysis and permanent fixes for incidents, manage risks and perform maintenance to prevent service issues. You’ll also provision, configure, and maintain infrastructure services, monitor performance and security, resolve operational issues, and automate routine tasks.

What you’ll bring
- Experience of maintaining working-level contact with suppliers and partners.
- Understands and collaborates on customer issues and solutions.
- Ability to engage and coordinate with SMEs to resolve complex issues related to customer requirements.
- Ability to contribute specialist expertise and share knowledge to assist others.
- Strong communication skills with the ability to articulate complex ideas to broad audiences in both formal and informal settings.
What we offer in return
- Hybrid and flexible working arrangements to support a healthy work/life balance.
- An attractive reward and myTSB benefits package, giving you more of what matters to you.
- A diverse, energising and collaborative working environment.
- A truly inclusive organisation that values difference, where everyone feels welcome and has access to equal opportunities.
- A career that’s enriching and full of opportunities.
If this sounds right up your street, come and join our team. We make things happen!

We are TSB. Life Made More

Connect Appointments are seeking a Purchasing & Finance Assistant for work with our established client in Edinburgh on a temporary-to-permanent basis!

Pay rate: £13.50 per hour

Working within an established team in a newly-refurbished office, the successful Purchasing & Finance Assistant will have previous experience, ideally within a construction/window fabrication business.

The role will require the successful candidate to be experience with Xero accounting package and have an excellent telephone manner and customer care skills.

You will also be taking care of orders from clients and suppliers and placing them on the system so solid administrative and IT skills are required.

Does this sound like the opportunity for you? Get Connected and apply now by submitting your most up-to-date CV, or call our team for a friendly chat on 01324 464 951.

CATECH

Join us as our Marketing Business Partner in Corporate & Institutional Banking

• Lead a team of marketing professionals by translating the Corporate & Institutional Banking (CIB) business strategy and commercial outcomes into plan, budget and execution
• Day-to-day, you’ll lead the marketing for our Corporate and Institutional (C&I) customer businesses, including Markets, supporting the strategy and commercial objectives alongside brand objectives
• Support the Marketing Director, C&I to drive the overall C&I marketing strategy, bringing together the three businesses, customer goals and journeys to deliver a customer-first marketing strategy
• This is an opportunity to make an important impact through your work and establish yourself as a key senior leader in both our Marketing function and across the customer business

What you'll do

As our Marketing Business Partner in Corporate & Institutional Banking, we’ll look to you to lead engagement with senior business leaders on converting business Objective Key Results into a customer centric strategy, with clear activation plans. You’ll design the marketing strategy, making decisions on resources and plans to prioritise delivery on the strategy, translating these into a three-year marketing strategy with an annual plan.

You’ll lead a team of marketing professionals by translating strategy into operational management activities, along with recommending and delivering a portfolio of products and services in line with the Marketing service proposition, through effective collaboration with the Marketing Centres of Excellence and all other relevant internal and external partners. You’ll sit on our leadership committees and interface with senior leaders within CIB.

Your top priorities will include:

• Providing insight to business stakeholders on marketing strategy, including annual business planning, marketing campaigns and proposition exploration and development
• Leading and developing a professional, capable and engaged team to meet the needs of the business and customers
• Driving greater visibility of Return on Investment for marketing spend across CIB marketing plans
• Delivering accurate and reliable profiling for the broad spectrum of customers within our Corporate, Institutional and Markets businesses, allowing for personalised marketing interventions to be deployed to the appropriate decision-maker within the business
• Delivering against commercial goals through direct and response marketing, developing a consistent approach across the bank
• Acting as a spokesperson for Corporate & Institutional Banking at external engagements such as trade events and through online networks
• Identifying key marketing priorities through the provision of expert diagnostics, analysis and decision support, making recommendations to the business and Centre of Expertise
• Drawing insights from Centre of Expertise to help inform the annual C&I marketing strategy and budget

The skills you'll need

To be successful in this role, you’ll need strong influencing and stakeholder engagement levels at a senior level, with knowledge and application of marketing strategies and leadership including comprehensive end-to-end understanding of the commercial sales funnel and customer lifetime value. You'll demonstrate strategic and commercial acumen, with experience of creating a clear connection between commercial drivers and marketing strategies.

In addition, you’ll have marketing experience within a large matrix organisation and knowledge of the banking industry, regulatory and commercial environment, specifically corporate and institutional banking including financial and capital markets.

Furthermore, you’ll need:

• Marketing technical expertise including Global Corporates, Sovereign Wealth Funds, Real Money Funds, Global Insurers, Non-Bank Financial Institutions, Structured Finance, and Markets
• The ability to make data driven decisions and support a culture of continuous improvement
• Cross-border marketing experience in key geographical markets aligned to NatWest’s Commercial & Institutional franchise, including European Economic Area, United States, Singapore, and Japan
• Experience of leading diverse, professional teams
• Experience of operational and financial planning with budget management experience
• A high level of drive, energy and personal commitment to success
• Demonstrated experience in understanding and communicating complex commercial models of value to a broad audience of stakeholders and collaborators
• Knowledge of relevant legal policies, regulations and risk management

JOB TITLE: Next Gen Talent Planning and Delivery Manager

Salary: £57,546 - £63,940

HOURS: Full time

LOCATION(S): Leeds, Bristol, Edinburgh and Halifax

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

About this opportunity

A varied role working in an award winning, fast paced, and innovative team.
Reporting into the Group Proposition Lead for Next Gen Talent, this role provides a unique view into how we design, market, recruit, induct and develop industry leading Next Gen Talent programmes including graduate, apprentice, placement programmes as well as our school engagement strategy & ecosystem.

We are looking for someone who can manage the ambitious Next Generation Talent delivery plan, working cross team to pull all workstreams into one place and ensuring coordinated, smooth delivery across our team. The successful candidate will also be a driving force for delivering enhancements to the customer/colleague experience for the graduate & undergraduate programmes. All contributing to making Lloyds Banking Group an employer of choice for Next Gen Talent and building strong talent pipelines for our business.

If you love working in a fast paced, high impact team we'd love to hear from you.

Please note this role sits within in the on-programme part of the Next Gen Talent Team, not in the recruitment team.

Key Responsibilities

Project Management & Oversight

• Create and maintain detailed project plans outlining key milestones, timelines, and deliverables for activities such as induction, development events, cohort engagement activities, and roll-off processes.

• Establish effective reporting on KPIs for key stakeholders

• Coordinate our NGT impact reporting to tell a complete story of the impact of our proposition. YTD we have impacted almost 120,000 young people internally and externally.

• Working with Group Proposition lead to optimise team resource and budget associated with programme delivery.

• Coordinate with key internal stakeholders (including Next Gen Talent partners, recruitment, Learning) to ensure alignment and successful execution of all activities.

• Work with team to identify delivery risks and get mitigation strategies in place. Adjust project plans as necessary to accommodate changes in business needs or participant requirements.

• Drive continuous improvement in the planning and execution of activities, ensuring the programmes evolve in line with best practices and organisational goals and that effective retrospectives are undertaken.

• A successful candidate is likely to be experienced in both waterfall and agile project management.

On Programme Experience Delivery

• You will focus on optimising the on-programme experience, from induction to development and through to programme completion, ensuring that our early careers talent has a strong foundation and clear pathway within the organisation.

• Lead the planning, coordination, and delivery of key activities related to the Next Gen Talent programmes, ensuring they are executed on time and within scope.

• Lead the on-programme experience for Next Generation Talent, ensuring their journey is seamless and aligned with the organisation's strategic objectives.

• Implement effective listening strategies to ensure our we continue to put colleague experience at the heart of what we do when making enhancements to our offering

• Regularly review and improve the development and training framework, ensuring it meets both individual and business needs.

• Manage key milestones of the programme (e.g., rotations, performance reviews) to track and enhance progress.

• Foster a strong sense of community and belonging among Next Generation Talent cohorts, encouraging networking and collaboration.

• Ensure Line Managers are well-equipped with training, tools, and guidance to support and develop Next Gen Talent within their teams.

• Support next gen talent transitioning off the programme by assisting them in securing permanent roles within the organisation and making sure they are fully prepared for their next career step.

About us

If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose.

What you'll need

• Project management experience

• Experience in looking at and designing colleague experience

• Experience in designing talent management programmes

• Personal line management or team leadership experience

• Excellent stakeholder skills, confident in interacting with senior stakeholders

And any experience of these would be really useful

• Experience in designing early careers talent programmes

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern.

We are proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role.

We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you'd like an adjustment to the recruitment process just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual bonus award, subject to Group performance

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days' holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

If you're excited by the thought of becoming part of our team, get in touch! We'd love to hear from you!

Proud member of the Disability Confident employer scheme

JOB TITLE: Defined Contribution Pensions Manager (12 month FTC)

SALARY: £57,546 - £63,940

LOCATION(S): Bristol / Halifax / Edinburgh / Leeds

HOURS: Full -time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

About this opportunity

If you know about Defined Contribution pension schemes, this is your chance to join our People & Places team and help to deliver a great pensions experience to our colleagues.

You'll get the chance to use your expertise for the benefit of nearly 100,000 members, in an exciting environment where we're always looking at how we can make things even better.

In essence, you'll be:

• Working with colleagues and key suppliers to make sure our services are performing, and identifying ways to continually improve them

• Taking ownership of problems, using data to understand what went wrong and how to fix it

• Supporting Trustee Directors in their roles through the presentation of high quality and insightful reporting

• Contributing to robust risk management and compliance using our established frameworks

About us

From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you'll need

We're looking for someone who understands the administration and operation of Defined Contribution schemes.

Specifically, we're looking for:

• Experience of managing third party administrators.

• Technical knowledge of UK pensions legislation and regulation.

• The ability to build strong relationships and inspire others to perform at their best.

Any experience in these areas would also be very useful:

• Communication and education in relation to pensions.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern.

We are proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role.

We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you'd like an adjustment to the recruitment process just let us know.

We also offer a wide-ranging benefits package, which includes:

* A generous pension contribution of up to 15%

* An annual performance-related bonus

* Share schemes including free shares

* Benefits you can adapt to your lifestyle, such as discounted shopping

* 30 days' holiday, with bank holidays on top

* A range of wellbeing initiatives and generous parental leave policies

If you're excited by the thought of becoming part of our team, get in touch.

We'd love to hear from you.

Proud member of the Disability Confident employer scheme

JOB TITLE: Senior Manager - Investment Accounting & Operations
SALARY: £93,908 - £110,480
LOCATION(S): Bristol, Edinburgh or Leeds
HOURS: Full Time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

About this opportunity:

Are you ready to make a difference in a leading UK-based financial services group?

Our Investment Accounting & Operations team plays a crucial role in ensuring the smooth functioning of our investment services. We manage and oversee investment accounting, making sure everything's accurate and compliant. Our team collaborates with various departments to streamline investment operations and improve efficiency. We're all about automating processes to make things run smoother and faster. Plus, we provide excellent customer service, resolving inquiries quickly and effectively.

As a qualified accountant or with experience in investment accounting and operations you will be pivotal in our role to oversee and report on over £160bn of assets. In essence, you'll be:

• Leading, managing and supporting the career development of a team

• Automating and streamlining processes to enhance operational efficiency

• Providing exceptional customer service to resolve enquiries efficiently

• Managing and overseeing investment accounting activity, ensuring accuracy and compliance

• Analysing financial data and market trends to support with decision-making

About us:

From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you'll need:

We'll be looking for a qualified accountant or significant experience with investment accounting and operations, alongside experience in:

• Leadership of a team

• Strong analytical skills with the ability to interpret financial data.

• Proficiency in automating and streamlining processes.

• Excellent communication and collaboration skills.

About working for us:

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern.

We are proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role.

We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you'd like an adjustment to the recruitment process just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days' holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

Apply today:

Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more.

Proud member of the Disability Confident employer scheme

JOB TITLE: Customer Support

SALARY: £23,500

LOCATION(S): Edinburgh St James Quarter
HOURS: 35 hours a week, including some Saturdays

WORKING PATTERN: Full-time

About this opportunity
Do you want to be part of a team that makes a genuine difference to customers, businesses and communities?

As one of our Customer Support colleagues, you'll learn, grow and develop within an inclusive organisation with genuine values focussed on putting people first.

You could be in one of our branches helping our customers side by side, or working from home, doing your best to help the person at the other end of the line (we also connect via social media, web-chat and remote advice video calls).

You'll learn to make the most of your best talent - helping people. You'll show you care and understand what matters to them and if you don't know the answer then you'll have access to a supportive team that do.

From Day 1 we'll provide all the training and support you'll need. Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, potential hybrid working and a wide variety of career opportunities - you'll find them all here.

About us
From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you'll need

• Crucially, you're a people person - to be honest and genuine, caring about helping people with their finances (no previous financial services experience required)
• The ability to quickly build relationships to give customers a fantastic experience.
• The passion to put yourself in the customers' shoes, show empathy, acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing.
• The commitment to deliver on your promises and going above and beyond for your customer.
• A genuine teammate - collaborating closely with colleagues to ensure your customers' needs are met.
• If located in in one of our hybrid locations, you will need to meet our Homeworking criteria, for example, a quiet, private room at home, stable internet connection.
  
  

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive?

Apply today and find out more. (Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.)

Proud member of the Disability Confident employer scheme

JOB TITLE: Fraud and Financial Crime Manager

SALARY: £62,874.00 - £69,860.00

LOCATION(S): Edinburgh, Dundee, Bristol, Leeds and Newport

HOURS: Full-time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites

About this opportunity

Within Insurance, Pensions & Investment (IP&I), we're on exciting journey to deepen our relationships with our customers and grow the business further, in a sustainable way. We're developing new propositions and delivering a seamless service to our customers across all our channels.

IP&I Risk provide independent oversight across the business, on all risk types, ensuring senior management and the IP&I Board can make informed decisions when considering the IP&I Risk profile. We encourage all our colleagues to challenge the status quo and to produce new and innovative ideas. We're focused on creating a values-led culture and are committed to building a truly inclusive environment where you can make a real difference.

IP&I Risk Economic Crime Prevention (ECP) is a second line of defence team of six people, responsible for providing specialist ECP (fraud, anti-money laundering, sanctions, and anti-bribery) oversight. We provide proactive support, data led and insightful advice and challenge.

Are you a proactive individual with a deep understanding of fraud? Join our dynamic IP&I Risk ECP team and play a pivotal role in the oversight of key economic crime initiatives to contribute to IP&I's bold growth plans.

Your responsibilities will include:

• Supporting the business to understand their legal/regulatory and policy requirements, understand ways to better prevent and detect frauds whilst digitising customer journeys and launching new propositions.

• Be actively involved in fostering a risk culture mindset through proactive management of risk & control, reviewing risk profiles, Risk and Control Self Assessments (RCSA), and relevant data.

• Supporting key business relations with senior management and delivering on critical initiatives.

• Enhancing our operations by taking on various tasks as needed and stepping in for the Senior Manager when necessary.

About us

We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you!

What you'll need

• Strong knowledge of Fraud typologies, technology solutions and controls

• Understanding of regulatory requirements for Fraud, Anti-Money Laundering, Sanctions and Anti-Bribery and Corruption matters

• Strong relationship management skills with the ability to influence, provide constructive challenge and communicate (written and verbal) at senior levels

• Understanding of Risk Management Frameworks and RCSA

• Initiative-taking in finding opportunities for, and champions change, to deliver continuous improvement to systems and processes

• Experience and ability to communicate data and perform analytics would be ideal, but not essential

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern.

We are proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role.

We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you'd like an adjustment to the recruitment process just let us know

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days' holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

If you're excited by the thought of becoming part of our team, please submit your application supported by your CV and a brief cover letter. We'd love to hear from you!

Proud member of the Disability Confident employer scheme

TSB Bank Plc

Job Title: Customer Service Consultant (Money Confidence Expert)
Function: Branch Banking
Location: Edinburgh
- Cameron TollHours: Full Time 35 Hours. Flexible between 8am and 8pm Monday to Saturday on a rotational basis
Salary: £25,288 (£23,200 base, plus cash allowance of £2,088) and excellent benefits


At TSB, we're all here to give money confidence to our customers and communities. Wherever you work in TSB, you can make a real difference to your career, our business, and the wider community.We are looking for someone who is passionate about customer experience. How you’ll make a differenceAs a Money Confidence Expert, you’ll help personal and business customers build confidence in using the different ways they can bank with TSB. You’ll show and help them get the most from their channels of choice, so their everyday banking is easy and convenient. Through face-to-face interactions, telephone and video banking, you’ll build and deepen customer relationships by getting to know about them and their unique needs. Being responsible for responding to customer enquiries, addressing their needs, and proactively educating them about our products and services in the most convenient way for the customer. By going the extra mile and offering them financial support that might even change their lives. Building a great relationship, adding that personal touch and making them feel that TSB is the only bank for them. What you’ll bring
- Be great with people; provide exceptional customer service in person, through video calls, and over the phone.
- Have a flair for understanding what customers need and the best way to support them with their current and future goals.
- Ability to help answer questions and sort out problems. 
- Be a strong team player with a collaborative approach, working together to improve overall customer satisfaction.
- Embraces Digital. Develop a comprehensive set of skills, knowledge and behaviours to be proficient at educating and assisting customers to digitally self-serve using their own device or branch tablets with our online banking and mobile App.
Location
- Candidates must be able to commute to other branch locations, typically, a journey from home to work of up to 1¼ hours or approximately 25 miles is considered to be reasonable by TSB.
What we offer in returnWe’ll pay you a base salary of £23,200 from day one, and an excellent benefits package which includes:
- Extra 9% of your salary (£2,088) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.)
- Variable Pay Award (5%/£1,160 on target) based on company performance.
- Fantastic company pension – TSB contributing up to 13%
- 25 days holidays (plus bank holidays)
- Private Healthcare
If this sounds right up your street, come and join our team. We make things happen!
We are TSB. Life Made More.
#LI-KS1

Job title: Data Office Assistant Manager

Salary: £42,120 - £46,800

Hours: Full time

Location: Edinburgh, Leeds, Bristol and Halifax

Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

About this opportunity

Are you passionate about data and eager to make a significant impact in a fast-paced, innovative environment? If so, this job is for you!

We are looking for a talented Data Management Specialist to join our team within the People and Places hub and help us harness the power of data to drive our success! This is an exciting opportunity to support People and Places to identify, report and mitigate Data management risks. You'll work closely with cross-functional teams to understand their needs and provide tailored solutions.

You'll also have the opportunity to work on projects that push boundaries at pace, be part of an inclusive team that values your contributions and be supported with continuous learning and professional development opportunities.

Your responsibilities will include:

• Continuously monitor data risks and controls, conduct control effectiveness testing, and develop action plans to ensure optimal control performance.

• Oversee the Data Issues Management process for People & Places, ensuring data accuracy and suitability.

• Implement and maintain effective data quality rules and controls for critical data and priority applications.

• Manage and promote the use of Collibra within the People & Places data community.

• Develop and manage key inputs for Governance packs across the area.

Why Lloyds Banking Group

We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.

What you'll need

This role represents an exciting opportunity for a highly motivated colleague to work at the heart of the Group's Data Management activity. The successful applicant will:

• Have experience or an eagerness to learn key Data Management tools including (but not limited to) Collibra / Ataccama and understand how these deliver the Group Data policy.

• Have a broad understanding and proven experience in data management and data governance with an appetite to learn more.

• A self-motivated and inquisitive character with high levels of attention to detail and a consistent track record of juggling multiple priorities.

• A consistent record of seeing the problem and focusing on the solution to drive significant improvement.

• A desire to test and learn, to work differently to improve how we do things and inspire others to do the same.

• Excellent communication skills to effectively collaborate with technical and non-technical stakeholders.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern.

We are proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role.

We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you'd like an adjustment to the recruitment process just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 28 days' holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

If you're excited by the thought of becoming part of our team, get in touch! We'd love to hear from you!

Proud member of the Disability Confident employer scheme

JOB TITLE: Assistant Manager - Model Risk and Validation

SALARY: £49,788 - £55,320

LOCATION(S): Halifax, Leeds, Cardiff and Edinburgh (Please indicate your location preference in your application)

HOURS: Full-time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites

About this opportunity

An exciting opportunity has become available to join the Model Risk and Validation team (MRAV) within Lloyds Banking Group's Risk division. The role will give you responsibility for independent model review and technical validation across the Retail and Commercial divisions with a degree of flexibility to work across the MRAV teams. The scope is wide and covers Retail and Commercial Credit, Market Risk and Asset Liability Management across both Regulatory and Non-Regulatory models.

This is a superb opportunity to develop areas of knowledge relating to the Group's modelling capability and build a strong network of contacts.

Day to day you'll:

• Assisting with independent reviews of all aspects of Lloyds Banking Group models, including new developments, model changes, periodic validations and ongoing monitoring.

• Independent Validation (partial or complete recoding, custom analysis or development of challenger models)

• Support independent review and challenge of model developments (data profiling, selection, validation, back-testing, stress testing and model documentation)

• Detailed evaluation of models, including their: design, calibration and validation, operation, usage, reporting, and governance

• Documentation of validation findings, providing insight and evaluation of weaknesses and making recommendations for improvements

• Presentation of independent model review to senior members of the team and Personal Approver

• Enhance knowledge of model risk and regulatory requirements and standards pertaining to risk models

• Regular engagement with colleagues across the Group to manage relationships, influence decision makers and challenge constructively

Why Lloyds Banking Group

If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose.

What you'll need

Where relevant below, you'll be expected to have an understanding in either Commercial Credit, Retail Credit, Treasury or Market Risk models

• Experience: Model build experience and/or independent validation within a financial services organisation, using Python, SAS, C/C++ or R

• Business Partnering: Effective relationship management, delivering successful business partnering whereby constructive challenge is undertaken in a timely and orderly fashion

• Industry Knowledge: An understanding of modelling and validation techniques, governance, model documentation and relevant regulation, including an awareness of any changes that may impact the Group

• Qualifications: You'll be highly numerate, with a degree level qualification covering quantitative content or equivalent skills derived from experience

• Judgement: Ability to make sound model judgements, taking into account model performance, regulation and wider considerations such as complexity vs benefit

• Business Knowledge: Knowledge of banking business and associated risk management approaches sufficient to understand models in the context of the business

• Influence: Ability to communicate clearly and concisely, verbally and in writing (including model documentation), across peer stakeholder groups

• Drive and Delivery: Track record of effective delivery and overcoming challenges to deliver business results

• Integrity: Has ethics and integrity at the heart of every decision, and creates an environment that encourages high performance, openness, honesty and integrity

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern.

We are proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role.

We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you'd like an adjustment to the recruitment process just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 28 days' holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you!

Proud member of the Disability Confident employer scheme

ABOUT THE ROLEAs a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. this is our tag 5432

ABOUT THE ROLEAs a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.