We are looking for a Credit Manager to join our client in Rochester. You will be required to develop, implement and maintain an effective and professional credit control system for the client.

Responsibilities: The day-to-day credit control job encompassing; Release of orders after due credit checks. Posting/allocating of receipts. Setting up new customer accounts. Communicating with customers. Communicating with sales reps (internal). Sending out customer account statements. Account dispute/query resolution. Payment collection. Assisting in collating paperwork required for credit notes. Aged debtors' analysis. Payment profile analysis. Banking cheques. Work with the Logistics and Customers Services team in regards to EDI. Monitoring of bounced cheques and 'sticky' debtors. Notification of weekly sales and credit notes to Invoice Finance. Monthly control account reconciliation preparation and submission to Invoice Finance. Monitoring of Over 90-day debt and assist in reduction of this through necessary means including resolving disputes, collecting payments and legal action. Maintain business relationships with credit insurance/brokers including escalating claims in time and ensuring they are received, and other admin work related to the credit insurance policy. Recommend, Research and Monitor credit limits through use of credit insurance reports. Raise internal credit limit approval forms and provide back-up documentation. Facilitate the use of Discretionary limits for customers. When required initiate proceedings to ensure outstanding debts are bought to a satisfactory conclusion. Review the company credit control procedure and develop and implement enhancements where required. Any other reasonable duties associated with the role or projects assigned to meet the overall objectives of the role. You will have: Previous experience in a similar role and working with a diverse portfolio of customers from premier to small independent trade. Worked with EDI systems. An understanding of dept factoring or invoice financing. Excellent knowledge of credit control procedures or processes. Data Mining through excellent Excel skills, including proficiency in the following standard functionalities: 'Vlookup', 'Hlookup'. 'Conditional summing', 'conditional formatting'. 'Calculating sum-if as well as 'If' and 'What if' scenarios. Sum products and formulas on averages. Pivot tables. Concatenate formulas. If you are interested please apply with a current CV, preferably in word, or email Lucy at l.wildish@newappointmentsgroup.co.uk for further information. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all. Twitter: @nagforjobs

Peninsula East Primary Academy have a fantastic opportunity to appoint an enthusiastic and motivated Nursery Manager to join the team from October 2024. This is a fantastic opportunity for an experienced Nursery Manager to assist and ensure the best possible environment, the highest standards, and exceptional care are provided for our children. We are looking for an excellent practitioner who will be expected to provide high quality, flexible childcare for families.

We are looking for someone with:

A minimum of NVQ Level 3 in Childcare, EYPS, EYTS or QTS.
Previous, recent experience managing a similar setting.
Excellent communicator at all levels.
Ability to organise own work and that of others, identify priorities and meet outcomes.
Lead by example, demonstrating high levels of drive, enthusiasm and passion with proven ability to motivate others.
Excellent written communication with ability to produce and evaluate reports.
Up to date knowledge of EYFS framework and other relevant regulations.
Knowledge of safeguarding children.
Proven success in managing provision and innovative teaching across the Early Years Foundation Stage.

Our successful candidates will receive:

The opportunity to help shape our future by joining a LAT academy
A school community committed to raising achievement and attainment
A strong commitment to support professional development opportunities
A supportive Governing Body and Leadership Team
This is a permanent opportunity working Term Time + 1 week inset, 34.75 hours per week and offers an actual salary £19,217 per annum (£23,893 full time equivalent). The hours for this role are 8:00am - 4:00pm Monday - Friday with a 4:30pm finish on a Wednesday.

Candidates must hold a full and relevant Level 3 qualification in order to comply with staff: child EYFS ratios. You can check your qualification(s) by visiting the .gov website. Shortlisted candidates will be required to bring evidence of their qualification(s) to their interview.

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

NY-300 Madison Ave., 6th Floor

Employment Type

Regular

Weekly Hours

40

Skills

Audit Management, Databricks Platform, Databricks Unified Data Analytics Platform, Data Integrity, Data Presentations, Data Science, Internal Controls, Microsoft Azure, Microsoft Power BI, Operating Effectiveness, People Management, Python (Programming Language), Risk Based Auditing, Risk Management and Mitigation, Scientific Data Analysis, Technical Leadership

Location:

660 White Plains Road - Tarrytown, New York 10591

JOB BRIEF (PURPOSE)
The Team Lead Business Banking Relationship Manager reports to the Business Banking Sales Leader (BBSL).  The position provides coaching support to assigned Business Banking RM team in addition to individual goals. The Team Lead position focuses team and own efforts on the acquisition of new clients and expanding share of wallet of existing client portfolio of businesses with annual sales from $3 to $10 million. 

Develops centers of influence in the market that can be leveraged into profitable relationships.  Develops strategic relationships with all Key lines of business in order to effectively refer business and leverage partnerships to deepen and enrich the client experience.  Effectively manages the client relationship by selling and promoting a broad array of appropriate financial products and services, providing pertinent financial information to clients and identifying/referring cross-marketing opportunities to meet the clients’ need and become their trusted advisor.  Researches and fully understands competitors’ strengths/weaknesses and product offerings/pricing.      
 
ESSENTIAL JOB FUNCTIONS

The role of the Business Banking Relationship Manager (BBRM) is to develop new and expand existing client relationships by consistently delivering the BB value proposition (clients bank at Key because their business is understood, their time is valued and solutions are provided to simplify their lives).

The BBRM will be responsible for functions that align with the Key Sales Process and Consultative Sales Process Framework (Opportunity Management, Needs Assessment, Present/Pitch, Fulfillment, and Follow Up) in daily work to create a positive Client Experience. This includes:

Sales Coaching
• Coaches to the segment value proposition and defined client experiences and directs the team sales efforts through utilization of consistent sales processes/tools including a disciplined approach to prospecting, development of internal/external centers of influence and follow-up to leads.
• Coaches each Business Banking Relationship Manager (BBRM) to fully appreciate, understand and be able to deliver solutions that meet the client’s comprehensive needs, based on the review and analysis of personal and financial data gathered through Relationship Reviews, the Desktop and personal meetings.
• Participates in joint calls with BBRMs to enhance selling skills and uncover opportunities. 
• Executes a consistent, disciplined sales management process through coaching and actively identify and manage a robust pipeline. 
• Conduct team meetings to distribute line of business information and share best practices.
• Partner with BBSL to pre-flight complex credit deals and work with credit campus as needed.
• Support initiatives defined through market activities (i.e. Team to Win)
Opportunity Management
• Develops and maintains an in-depth knowledge of products and services as well as knowledge of competitors and competitive products.
• Employs a disciplined approach to prospecting; documents calling efforts.
• Builds client referral pipeline via identification and development of internal and external centers of influence.
• Actively participates in Community organizations to source business development opportunities and demonstrate Key’s commitment to the local community.
• Proactively provides client solutions by contacting leads identified in the Desktop.
Needs Assessment
• Develops a comprehensive understanding of client’s needs, based on the review and analysis of personal and business financial data gathered through Relationship Reviews, the Desktop and personal meetings.
• Delivers distinctive service by completing annual relationship reviews with all “focus” clients, consistently updates the Desktop with current client data, call summaries, etc
• Brings other Key business partners to the table to deepen the relationship.
Present/Pitch
• Promotes and cross-markets products and services to clients by keeping clients informed of products, services, special promotions, and provides appropriate financial solutions via consultative review and proactive contact.
• Makes joint calls with Branch Managers to enhance their selling skills and uncover consumer opportunities.
Fulfillment
• Actively listens to concerns, presents a clear concise picture and provides the client with a targeted solution to close the sale.
• Functions as client’s credit sponsor with Business Service Center to facilitate the underwriting process and credit approval.
• Ensures that new customer relationships consistently meet all compliance requirements; ensures all documents with loan are completed, correct and sent with loan documentation; works to resolve all loan document exceptions; understands how and why an exception occurred.
Follow-Up
• Ensures ongoing contact with new clients to enhance client’s initial experience with Key
• Aggressively grows and maintains a profitable book of business by successfully closing deals to meet or exceed individual and District revenue, contribution, fee income, loans and deposit goals.  
 
MARGINAL OR PERIPHERAL FUNCTIONS

Provides feedback to corporate partners regarding new product development.
Coaches Branch employees to enhance Business Banking selling skills/ knowledge

REQUIRED QUALIFICATIONS

• Demonstrated ability to provide business development coaching support.
• Ability to balance and organize priorities.
• Undergraduate degree in business/related field or equivalent work experience.
• Three to five years commercial lending experience.
• Three plus years demonstrated sales and business development experience with proven results.
• Strong customer service skills.
• Excellent verbal and written communication skills and strong presentation skills.
• In depth knowledge of financial products and banking regulations.
• Demonstrated experience with and broad understanding of personal and commercial financial statements.
• Proven experience with and comprehensive understanding of commercial lending and small business operations.
• Proficient in personal computer applications.

COMPETENCIES/SKILLS

• Action Oriented: Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.
• Business Acumen: Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with and gains their trust and respect.
• Presentation Skills: Is effective in a variety of formal presentation settings; one-on-one, small and large groups, with peers, direct reports, and bosses; is effective both inside and outside the organization, on both cool data and hot and controversial topics; commands attention and can manage group process during the presentation; can change tactics midstream when something isn’t working.
• Process Management: Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can’t; can simplify complex processes; gets more out of fewer resources.
• Drives for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Negotiating: Can negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships; can be both direct and forceful as well as diplomatic; gains trust quickly of other parties to the negotiations; has a good sense of timing.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $150,000 to $X175,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.  

Please click here for a list of benefits for which this position is eligible.

Job Posting Expiration Date: 03/29/2024

KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.

 

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

Overview:

Responsible for an assigned portfolio of loan and deposit relationships with small business clients.  Solicit new business; manage risk and credit decisions; and service existing clients through the bank’s relationship management program.  Work with branch partners to effectively sell to the business customer and cross-sell other bank products.

Primary Responsibilities:

• Develop new banking relationships with business prospects. Service existing business banking client base. Achieve established goals as outlined by manager.
• Work with branch partners to maximize sales efforts to business customers and cross sell other products and services that the bank offers. Network with centers of influence to develop business including accountants, attorneys and other referral sources.
• Evaluate credit information and requests and recommend appropriate loan structure to manage risk. Effectively negotiate with underwriters and clients to maximize revenue and minimize risk.
• Achieve sales goals with minimum expectations as follows:
• Revenue of $150M to $4000M.
• Loan production of $4MM to $8MM.
• Deposit balance production of $400M to $2MM.
• Manage loan portfolio of $7.5MM to $20MM.
• Oversee approximately 15 to 40 relationship managed clients.
• Actively participate in all business banking and retail sales sprints. Achieve call targets and other product sales goals such cash management, visa merchant, and others as assigned. Participate in civic and cultural organizations and programs. Utilize prescribed selling techniques to maximize sales opportunities.

Scope of Responsibilities:

Ability to sell effectively to prospects and clients.  Manage and retain existing clients.

Work closely with internal contacts to service clients.

Education and Experience Required:

Bachelor’s degree or in lieu of a degree, a minimum of 4 years of related sales/banking experience, or a combination thereof

Knowledge of personal computers and the software utilized by the department

Ability to read and analyze financial statements and tax returns.

Sound credit skills necessary to evaluate loan requests.

Good understanding of Cash Management, Merchant Service, Trade Services products offered to Business Banking customers and ability to identify sales opportunities for those product sets.

Strong interpersonal and presentation skills required.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $80,372.25 - $133,953.75 (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Cheektowaga, New York, United States of America

Overview:

Manages all activities of a branch. Responsible for the overall success of the branch operating model, including customer and employee experience, digital engagement, transactions/operations, servicing, and sales. Has personal production responsibility.

Primary Responsibilities:

• Responsible for overall profitability by directing sales and business development, meeting operational objectives and ensuring the branch achieves its annual goals.
• Leads team through coaching, performance management, and setting priority. Builds and develops branch staff.
• Identifies Retail and Business Banking customer needs through the M&T sales processes, using the tools and resources to assist customers with short and long term solutions.
• Proactively prospects and grows Business Banking relationships through outreach. Builds the bank’s presence in the community
• Conducts interviews and selects employees based on staffing model.
• Actively models and coaches customer service and needs determination behaviors. Reinforces and maintains accountability for execution of Retail strategy.
• Ensures operational and requirements are maintained, to include consumer and business banking guidelines. Ensures compliance with operational, security and control policies/procedures, preventing fraud and protecting customer assets.
• Takes ownership of complex account servicing and error resolution issues, including those escalated by other Bankers. Provide coaching and guidance to improve and reduce future problem resolution/escalations.
• Engages with all team members and business partners as appropriate.
• Independently processes all Business Banking loan requests up to $100,000. Proactively bundle products and services as appropriate.
• Adheres to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
• Promotes an environment that supports diversity and reflects the M&T Bank brand.
• Maintains M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Completes other related duties as assigned.
• Exercises usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.

Scope of Responsibilities:

This position reports to a Retail Regional Manager and leads the branch team to achieve annual sales and profitability goals, and has a sound working knowledge of the overall operations of the branch.

Branch Managers have the responsibility to establish and maintain federal registration requirements outlined in the SAFE Act.

Branch Managers must stay current on operational, product, and system changes/enhancements, as well as demonstrate good risk management decisions. In addition, Insurance licensing minimum expectations must be maintained as outlined in MTS Licensed Banker Academy document. Business Banking Specialist minimum expectations will be set by both the Branch and Retail Regional Manager.

Branch Managers will typically spend some of their time servicing existing customers, and the majority of the time growing the business through proactive sales and outside calling activities.

Branch Managers are responsible for building productive partnerships with appropriate areas of the bank to ensure customer needs, service issues, and employee issues are resolved timely and accurately. Branch Managers are responsible for taking full ownership of customer issues until they are completely resolved.

Supervisory/ Managerial Responsibilities:

Branch Managers generally have direct reporting responsibility for branch staff.

Education and Experience Required:

Bachelor’s degree,

OR, in lieu of degree,

Four (4) years’ relevant experience. Minimum three years sales experience

Minimum two years’ managerial experience or proven leadership abilities.

At Market Manager discretion/branch need, Life/Accident and Health Insurance licensing required within 18 months of entry into position.  Note: branch provides training for licensing within 6 months.

M&T Business Banking Specialist within 18 months of hire.

Demonstrated strong knowledge of Business Banking products, services and client relationship management.

M&T Way Certified

Precision Leadership Certified Bi-lingual/Spanish preferred

Work with common PC software, including knowledge of Microsoft Office software for word processing and spreadsheets.

Experience with Internet and email preferred.

Education and Experience Preferred:

Demonstrated sales/business development experience and success. Has fundamental understanding of profitability.

Excellent communication and interpersonal skills.

Proven ability to demonstrate and coach exceptional customer service.

Ability to communicate and function professionally with all levels of personnel and business partners across the organization.

Strong financial services product knowledge preferred.

Strong organization, time management, and prioritization skills.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $74,286.06 - $123,810.11 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Bridgehampton, New York, United States of America

Overview:

Manages all activities of a branch. Responsible for the overall success of the branch operating model, including customer and employee experience, digital engagement, transactions/operations, servicing, and sales. Has personal production responsibility. Consistently meets with business partners to review customer deals.

Primary Responsibilities:

• Responsible for overall profitability by directing sales and business development, meeting operational objectives and ensuring the branch achieves its annual goals.
• Leads team through coaching, performance management, and setting priority. Builds and develops branch staff.
• Identifies Retail and Business Banking customer needs through the M&T sales processes, using the tools and resources to assist customers with short and long term solutions.
• Proactively prospects and grows Business Banking relationships through outreach. Builds the bank’s presence in the community. Researches prospects, and asks for referrals with current customers.
• Actively recruits and selects talent to fill positions within Retail and/or M&T Bank.
• Actively models and coaches customer service and needs determination behaviors. Reinforces and maintains accountability for execution of Retail strategy.
• Demonstrates and coaches M&T sales processes.
• Ensures operational and requirements are maintained, to include consumer and business banking guidelines. Ensures compliance with operational, security and control policies/procedures, preventing fraud and protecting customer assets.
• Takes ownership of complex account servicing and error resolution issues, including those escalated by other Bankers. Provide coaching and guidance to improve and reduce future problem resolution/escalations.
• Engages with all team members and business partners as appropriate.
• Independently processes all Business Banking loan requests up to $100,000. Proactively bundle products and services as appropriate.
• Adheres to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
• Promotes an environment that supports diversity and reflects the M&T Bank brand.
• Maintains M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Completes other related duties as assigned.
• Exercises usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.

Scope of Responsibilities:

This position reports to a Retail Regional Manager and leads the branch team to achieve annual sales and profitability goals, and has a sound working knowledge of the overall operations of the branch.

Branch Managers have the responsibility to establish and maintain federal registration requirements outlined in the SAFE Act.

Branch Managers must stay current on operational, product, and system changes/enhancements, as well as demonstrate good risk management decisions. In addition, Insurance licensing minimum expectations must be maintained as outlined in MTS Licensed Banker Academy document. Business Banking Specialist minimum expectations will be set by both the Branch and Retail Regional Manager.

Branch Managers will typically spend some of their time servicing existing customers, and the majority of the time growing the business through proactive sales and outside calling activities.

Branch Managers are responsible for building productive partnerships with appropriate areas of the bank to ensure customer needs, service issues, and employee issues are resolved timely and accurately. Branch Managers are responsible for taking full ownership of customer issues until they are completely resolved.

Supervisory/ Managerial Responsibilities:

Branch Managers generally have direct reporting responsibility for branch staff.

Education and Experience Required:

Bachelor’s degree,

OR in lieu of degree,

Four (4) years’ relevant experience. Minimum three years sales experience

Minimum two years’ managerial experience or proven leadership abilities.

At Market Manager discretion/branch need, Life/Accident and Health Insurance licensing required within 18 months of entry into position.  Note: branch provides training for licensing within 6 months.

M&T Business Banking Specialist within 18 months of hire.

Demonstrated strong knowledge of Business Banking products, services and client relationship management.

M&T Way Certified

Precision Leadership Certified Bi-lingual/Spanish preferred

Work with common PC software, including knowledge of Microsoft Office software for word processing and spreadsheets.

Experience with Internet and email preferred.

Education and Experience Preferred:

Demonstrated sales/business development experience and success. Has fundamental understanding of profitability.

Excellent communication and interpersonal skills.

Proven ability to demonstrate and coach exceptional customer service.

Ability to communicate and function professionally with all levels of personnel and business partners across the organization.

Strong financial services product knowledge preferred.

Strong organization, time management, and prioritization skills.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $87,822.93 - $146,371.55 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Staten Island, New York, United States of America

Overview:

Manages all activities of a branch. Responsible for the overall success of the branch operating model, including customer and employee experience, digital engagement, transactions/operations, servicing, and sales. Has personal production responsibility.

Primary Responsibilities:

• Responsible for overall profitability by directing sales and business development, meeting operational objectives and ensuring the branch achieves its annual goals.
• Leads team through coaching, performance management, and setting priority. Builds and develops branch staff.
• Identifies Retail and Business Banking customer needs through the M&T sales processes, using the tools and resources to assist customers with short and long term solutions.
• Proactively prospects and grows Business Banking relationships through outreach. Builds the bank’s presence in the community
• Conducts interviews and selects employees based on staffing model.
• Actively models and coaches customer service and needs determination behaviors. Reinforces and maintains accountability for execution of Retail strategy.
• Ensures operational and requirements are maintained, to include consumer and business banking guidelines. Ensures compliance with operational, security and control policies/procedures, preventing fraud and protecting customer assets.
• Takes ownership of complex account servicing and error resolution issues, including those escalated by other Bankers. Provide coaching and guidance to improve and reduce future problem resolution/escalations.
• Engages with all team members and business partners as appropriate.
• Independently processes all Business Banking loan requests up to $100,000. Proactively bundle products and services as appropriate.
• Adheres to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
• Promotes an environment that supports diversity and reflects the M&T Bank brand.
• Maintains M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Completes other related duties as assigned.
• Exercises usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.

Scope of Responsibilities:

This position reports to a Retail Regional Manager and leads the branch team to achieve annual sales and profitability goals, and has a sound working knowledge of the overall operations of the branch.

Branch Managers have the responsibility to establish and maintain federal registration requirements outlined in the SAFE Act.

Branch Managers must stay current on operational, product, and system changes/enhancements, as well as demonstrate good risk management decisions. In addition, Insurance licensing minimum expectations must be maintained as outlined in MTS Licensed Banker Academy document. Business Banking Specialist minimum expectations will be set by both the Branch and Retail Regional Manager.

Branch Managers will typically spend some of their time servicing existing customers, and the majority of the time growing the business through proactive sales and outside calling activities.

Branch Managers are responsible for building productive partnerships with appropriate areas of the bank to ensure customer needs, service issues, and employee issues are resolved timely and accurately. Branch Managers are responsible for taking full ownership of customer issues until they are completely resolved.

Supervisory/ Managerial Responsibilities:

Branch Managers generally have direct reporting responsibility for branch staff.

Education and Experience Required:

Bachelor’s degree,

OR, in lieu of degree,

Four (4) years’ relevant experience. Minimum three years sales experience

Minimum two years’ managerial experience or proven leadership abilities.

At Market Manager discretion/branch need, Life/Accident and Health Insurance licensing required within 18 months of entry into position.  Note: branch provides training for licensing within 6 months.

M&T Business Banking Specialist within 18 months of hire.

Demonstrated strong knowledge of Business Banking products, services and client relationship management.

M&T Way Certified

Precision Leadership Certified Bi-lingual/Spanish preferred

Work with common PC software, including knowledge of Microsoft Office software for word processing and spreadsheets.

Experience with Internet and email preferred.

Education and Experience Preferred:

Demonstrated sales/business development experience and success. Has fundamental understanding of profitability.

Excellent communication and interpersonal skills.

Proven ability to demonstrate and coach exceptional customer service.

Ability to communicate and function professionally with all levels of personnel and business partners across the organization.

Strong financial services product knowledge preferred.

Strong organization, time management, and prioritization skills.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $74,286.06 - $123,810.11 (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Bridgehampton, New York, United States of America

Overview

Platform Reliability Manager is responsible for three key areas within the Digital Technology team:

• Ensuring the availability of the production environment, lower environment availability, ensuring capacity for growth, and ensuring that the production services meet (or exceed) prescribed Service Level Agreements (SLAs).  and Operational Level Agreements (OLAs).

• Ensuring that Release Management Practices and Procedures are followed through modern Dev/Ops processes.

• Ensuring resiliency of the Digital application through modern application monitoring/observability practices.

Key Area of Responsibility

• Application Monitoring Engineering

  • Implement modern Observability tools and processes.

  • Evangelize the importance of logging/monitoring within the ART

  • Work with Tech Partners to develop the appropriate feature thresholds.

• Release Management

  • Establish and maintain healthy Pipelines for legacy and modern code

  • Ensure mandatory security and vulnerability scans are automated and up to date

  • Leverage Test Automation resources to provide fast feedback loops to development teams and business partners.

• Environment Support Engineering

  • Coordinate the infrastructure standards (patching, firewall, SSL)

  • Establish access standards within the lower environments

  • Integrate within the infrastructure engineering team for automation.

  • Reduce lower environment problems through monitoring and reducing operational toil.

• Proactively analyze, recommend, and manage delivery of recommendations to production environment

• Manage and guide day-to-day activities within the application reliability teams

• Continually evaluate production environments for:

  • Availability

  • Responsiveness

  • Accuracy

  • Scalability for both organic growth and readiness for acquisition-based growth

• Define, document, and evolve application reliability support strategy

• Collaborate with engineering, telecom, networking, and information security teams to ensure application reliability and system security

• Define, design, and deploy value-added preventative maintenance tasks based on:

  • Performance testing of new projects and or functionality being introduced into the production environment.

  • Vulnerability and/or penetration testing for security loopholes

Application reliability manager is responsible for minimizing the potential of unplanned outages. In the event of an outage engage problem resolution teams, establish business command center for communicating to the lines of business and technology stakeholders. Application reliability manager is also responsible for establishing and maintaining on-call support arrangements for the production teams based on the criticality of the applications in their domain, and their support model (onshore / offshore).

Application reliability manager is also responsible for ensuring that procedures, and application reliability strategy is documented and kept up to date. These may include:

• Change management.

• Application Access management – Re-certifications

• Release and Deployment Management

• Incident/problem management

• Root cause analysis – for in-house applications and vendor hosted applications on-premises.

• Network and server setup diagrams

• Backup and disaster recovery procedures per bank standards

Application Reliability Manager is also responsible for establishing metrics to evaluate the effectiveness of application reliability tasks. These may include operational matrices on systems, database and network performance matrices, and incident management reports.

Key Qualifications Criteria

• 10+ years of experience managing production environments within an organization or specifically within financial institutions.

• Minimum of Bachelor’s degree in computer sciences or a minimum of 15 years IT professional experience in lieu of degree

• Working knowledge of Site Reliability Engineering Principles or SRE Foundations Certified

• Strong technical background from both application development and infrastructure perspective

• Hands on technical expertise in Modern Logging practices, Observability tooling, Pipelines and testing principles.

• Strategic Leadership and Vision with a Focus on the “OPS” side of DEV/OPS

• Cross-Functional Collaboration/Building Alliances

• Requires experience with SDLC procedures.

• Must be detail oriented/articulate with strong time management and organizational skills

• Experience with problem and incident management

• Demonstrated ability to lead and to effectively communicate with staff at all levels of the organization that includes both technical staff and business partners

• Motivated and excellent interpersonal skills including ability to lead and affect change

• Demonstrated understanding of systems and processes within a complex environment

• Ability to exercise substantial initiative and strong problem solving skills

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $115,703.73 - $192,839.55 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location:

Buffalo, New York, United States of America

Commercial and Credit Banking

The Commercial and Credit Banking team delivers and supports all the technology used in commercial banking, including Credit, Web, Payments, Capital Markets and Treasury. We deliver innovative, secure, compelling technology solutions to enable the customer to conduct business quickly and efficiently while delivering business value to the company.

Overview:

Manages the activities of several Technology Managers and or Team Leaders. Responsible for the budget of cost center(s) spanning concurrent development streams. Provides long and short-term strategic direction for the functional team for multiple applications and/or cost centers. Serves as  primary contact to the Technology leadership team and business partners. Oversees development and career planning for all team members.

Primary Responsibilities:

• Manage and participate in consults with client management in the analysis of short and long-range business requirements and recommend innovations that anticipate future impact of changing business requirements.  Responsible for building a positive client relationship.
• Monitor the technology direction of the industry and vendor applications. 
• Research and initiate change to the status quo when necessary.  Responsible for vendor and product analysis and recommendations.
• Build rapport within the organization. Communicate and develop a professional level of communication and cooperation. Maintain relationships with vendors and professional organizations. 
• Oversee multiple application development, support testing efforts, technology infrastructure/project management and/or other technology domains.  Organize and control activities of the teams, assign personnel to various projects and direct their activities. Ensure completion of schedules.  Responsible for short and long-term staffing planning. Coordinate activities with other managers as required.
• Implement technology consistent with Division standards and long-range plans. Ensure adherence to all Department and Technology standards and procedures, including all documentation requirements.
• Oversee recommended designs based on business and technology requirements.   Manage escalated issues and concerns. Remain current on activities outside the team that may impact the team or client environment.
• Develop and manage multiple cost center budgets.  Recommend and initiate new policies and procedures that improve the performance and effectiveness of the Department.
• Demonstrate a strong understanding of the business environment and needs within the area of responsibility.  Understand technical, business and operational impacts of a project or problem.
• Responsible for the job growth and career development of staff members by providing training plans, guidance and sharing knowledge.
• Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis.  Identify risk-related issues needing escalation to management.
• Promote an environment that supports diversity and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Lead and manage multiple teams and/or scrums involved in Real-Time Payments and Transaction Processing.
• Oversee the Zelle person-to-person payment platform, ensuring its smooth and continuous operation.
• Manage and enhance our real-time online transaction processing system in a 24/7 environment.
• Stay up-to-date with technological advancements and trends in real-time payment processing.
• Collaborate with the development team to maintain and evolve the system, including technologies such as Java, Angular, Mainframe relational databases (currently Oracle, transitioning to SQL), and potential migration to the cloud in the future.
• Complete other related duties as assigned.

Education and Experience Required:

Minimum of Associates’ degree and with 9 years’ technology or systems management/leadership experience, or in lieu of a degree, a combined minimum of 11 years’ higher education and/or work experience, including a minimum of 9 years’ technology or systems management/leadership experience

Proficiency with pertinent project management, word processing and spreadsheet applications

Capable of working on multiple projects of a complex nature

Experience on large system enhancements, conversions, and production problem resolution

Complete understanding of the system development life cycle

Excellent problem-solving skills to assist in issue resolution

Familiar with application development software and hardware platforms

Excellent verbal and written communication skills

Excellent analytical skills

Excellent decision-making skills

Experience encouraging teamwork and serving as role model when leading and directing others

Understanding of technical, business, and operational impacts of a project or problem

Confidence in leading multiple teams often in different geographic locations and time zones

Experience on large system enhancements, conversions, and production problem resolution

Prior experience presenting to senior management

Experience working on highly resilient applications

Tech Required: Java, Angular, Mainframe relational databases

Education and Experience Preferred:

Bachelor’s degree

Minimum of 12 years’ technology management or large program leadership experience

experience with Zelle, online real-time transaction processing

Extensive application, product knowledge experience with skills, application(s) and function of the technology area being led

Subject Matter Expert understanding of applications supported with an advanced knowledge of interfacing/integrated applications

Understanding of multiple business area’s functions

Proven mentoring and leadership capabilities from a project management perspective

Experience with skills, application(s) and functions of the technology area

Good understanding of the Bank’s application framework

Aware of the Bank’s business plan and strategic objectives with ability to shape direction

Mastered knowledge and focus of the entire system and support projects outside of normal business-as-usual (BAU)

Self-motivated and able to motivate others

About M&T

M&T Bank is a Top 20 US bank holding company and one of the best performing and financial stable regional banks in the country, we offer our technology employees a wide range of performance-based career development opportunities. We have a strong commitment to our customers and the communities we serve, and we continue to grow with a focus on the future. So, when looking to advance your career, look to M&T. Grow with us.

#LI-KB1

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $115,703.73 - $192,839.55 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location:

Buffalo, New York, United States of America

Specific responsibilities

• Ensure risk is well monitored and supervised across funds, and develop expertise in our risk management processes and infrastructure
• Working closely with PMs and investment teams to ensure awareness of the current risk profile and identify tools required
• Understanding, explanation and escalation of risk and performance drivers of strategies across the group
• Escalation of relevant information to Senior Management in timely fashion, communicated clearly and concisely, to ensure transparency of key risks across strategies
• Conduct research into new risk measurement / risk management techniques, working closely with various teams (PM, Quant, Technology) on identification, project management and deployment of new tools
• Further develop the Man risk management process and broaden awareness and good risk management practices across all functions
• Closely follow market events, and pro-actively share forward thinking risk analysis with the team, senior management and PMs
• Assisting with regulatory, client and marketing requests and other duties as may be required by broader Man Group from time to time

Skills & previous experience

• Very strong academics, preferably in STEM.
• Knowledge and interest in major asset classes and portfolio risk management techniques.
• Strong analytical and quantitative skills
• Python or similar programming skills
• Experience communicating with management and investment teams
• Project management skills including time-management, liaising and working with various stakeholders

Man GLG is a discretionary fund manager that is active across alternative and long-only strategies, investing in equity and credit. The firm fosters leading investment talent within a collaborative environment. Its portfolio managers are unconstrained by a house view. Man GLG currently manages US$ 27.0bn* in total assets for a range of institutional and private clients globally.

*as of March 31st 2023

Our Culture, Values and Benefits at Man
Man Group is proud to provide the best working environment possible for all of its employees, and we are committed to equal opportunities. At Man Group we believe that a diverse workforce is a critical factor in the success of our business and this is embedded in our culture and values. There are a number of external and internal initiatives, partnerships and programmes that help us to attract and develop talent from diverse backgrounds and that encourage inclusion and diversity across our firm and the industry. Man Group is a Signatory of the Women in Finance Charter and the Race at Work Charter. Man Group is also a Disability Confident Committed employer; if you require help or information on reasonable adjustments as you apply for roles with us, please contact HRSO@man.com. https://www.man.com/diversity

Man Group supports many charities, and global initiatives. We support professional training and development, and requests for flexible or part-time working. Employees are also offered two 'Mankind' days of paid leave per year as part of the Man Charitable Trust's community volunteering programme.

We offer comprehensive, firm-wide employee benefits including competitive holiday entitlements, pension/401k, life and long-term disability coverage, group sick pay, enhanced parental leave and long-service leave. Additional benefits are tailored to local markets and may include private medical coverage, discounted gym membership and wellbeing programmes.

Base Salary Range: The anticipated based salary range for this position is $120.000-145,000 + benefits + a discretionary bonus. This is the base salary range that the Company believes it will pay for this position at the time of this posting based on the location and requirements of the position as well as the skills, qualifications, and experience of the applicant. The Firm reserves the right to modify this pay range at any time.

Our Culture, Values and Benefits at Man

Man Group is proud to provide the best working environment possible for all of its employees, and we are committed to equal opportunities. At Man Group we believe that a diverse workforce is a critical factor in the success of our business and this is embedded in our culture and values. There are a number of external and internal initiatives, partnerships and programmes that help us to attract and develop talent from diverse backgrounds and that encourage inclusion and diversity across our firm and the industry. Man Group is a Signatory of the Women in Finance Charter and the Race at Work Charter.  Man Group is also a Disability Confident Committed employer; if you require help or information on reasonable adjustments as you apply for roles with us, please contact HRSO@man.com.  https://www.man.com/diversity

Man Group supports many charities, and global initiatives. We support professional training and development, and requests for flexible or part-time working. Employees are also offered two 'Mankind' days of paid leave per year as part of the Man Charitable Trust's community volunteering programme.

We offer comprehensive, firm-wide employee benefits including competitive holiday entitlements, pension/401k, life and long-term disability coverage, group sick pay, enhanced parental leave and long-service leave.  Additional benefits are tailored to local markets and may include private medical coverage, discounted gym membership and wellbeing programmes.

An excellent opportunity has arisen for an enthusiastic, organised and talented Pre-School Deputy Manager to work in a very successful and high achieving school. Relevant qualifications and previous experience in a Pre-School or Primary School setting are essential.

If you are passionate about teaching and learning and would like to join a friendly team who are dedicated to providing a stimulating environment in which children can learn, then this could be a position for you. We are ideally looking for someone with an Early Years Teacher qualification but will consider a candidate with relevant leadership experience.

We are looking for someone who will:-

Show commitment to providing high quality childcare by leading and mentoring other staff
Act as a role model to other practitioners
Have high expectations of both academic achievement and behaviour
Show demonstrable passion and heart for children and families
Have excellent communication skills and an ability to engage with people at all levels
Demonstrate desire and motivation to work as part of a team towards shared goals
Be willing to take on some extra-curricular responsibilities, if required (Breakfast Club from 7.30am and After School Club until 5.30pm) (these are paid in addition)
We can offer: -

A unique Pre-School environment, with themed rooms and three outdoor areas
Pupils who are polite, confident and keen to do their best
Small class sizes
Excellent opportunities for continuing professional development
Exceptional support from the SLT and colleagues
Supportive parents and staff who want the best for our children
Designated release time for leadership responsibilities
A staff laptop and free lunches
Discounted Pre-School/Main School fees for your own child/ren
This is a full-time role, working 35 hours per week.

Whilst our Pre-School runs term-time only (apart from our Holiday Club provision) the Pre-School Deputy Manager will be required to work some additional days during the school holidays to support the Pre-School Manager.


Closing Date: Midnight Sunday 14th January 2024
Interviews will take place on Wednesday 17th January 2024.

Please note, we will be reviewing applications on an ongoing basis and reserve the right to close our vacancies early.
Education Development Trust is committed to safeguarding and promoting the welfare of children and adults whom we work with and come into contact with around the world. All applicants are subject to thorough screening and for applicable roles, successful candidates are subject to relevant criminal record checks with national police authorities or the UK’s Disclosure and Barring Service.

At Education Development Trust, we strive to create a workplace where everyone feels valued, can be themselves and knows they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We’re committed to building a strong, diverse workforce and making Education Development Trust an inclusive place to work. If you have specific requirements or adjustments, please let us know if there is anything we can do to support your application. We are proud to be a member of the Disability Confident employer scheme.

Proud member of the Disability Confident employer scheme

Leigh Academies Trust are seeking to appoint an Implementation Project Manager to join our department as soon as possible. This role will suit a graduate with some experience in industry, or, a more experienced project coordinator keen to join a growing organisation.

This is a rare and very exciting opportunity to join an established team. In this varied role, the Implementation Project Manager will manage and deliver projects across all departments within IT services. In this role you will be responsible for delivering assigned projects within the IT Services programme. You will be applying good project management practices gained from proven experience of delivering projects with multiple stakeholders.

We are looking for someone who will work confidently and proactively in assisting stakeholders and project managers in gathering requirements. The successful candidate will define project tasks and assign resources to deliver, identify and manage project variations, develop and manage project plans using Smartsheet project management software. It is important that the successful candidate has excellent attention to detail and accuracy in their work as they will be responsible for ensuring that correct and effective project government is applied.

Our ideal candidate will be:
Organised
Have excellent attention to detail and display accuracy in work
Have the ability to work proactively and solve daily issues in a timely manner
Confident working both individually and as part of a team
Confident in communicating with stakeholders and senior leadership

Our successful candidate will receive;
A starting salary of £38,600 per annum which increases annually based on successful performance
25 days annual leave per annum plus bank holidays which increases with length of service
Career development and training opportunities to suit your needs and career objectives

This is a full time role (37.5 hours per week) based at Leigh Academies Trust Head Office, Strood.

Being part of Leigh Academies Trust: As of 1st September 2022, our Trust comprises 31 geographically organised academies (15 secondaries, 14 primaries and 2 special) educating 20,000 students, and employing 3,000 talented staff. The Trust is establishing four ‘clusters’ of academies: North Kent; Central Kent; South East London; Medway. In addition, the Trust is responsible for one of the region’s biggest initial teaching training organisations, a large teaching school hub and is an accredited apprenticeship provider. Our future plans are found in our Vision 2030 document available on our website.

As part of Leigh Academies Trust, you will have ample opportunity to collaborate with your peers both within the academy and across the whole Trust. This is an important part of our vision as we know through experience that we perform better when we work together. You are supported to undertake regular self-development to continue your professional development and hopefully progress further within the organisation.

Our commitment to safeguarding: Leigh Academies Trust and all of our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our staff and volunteers to share this commitment. We adopt a fair, robust and consistent recruitment process across all academies and business units which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates - you can read more about this in our Recruitment Guidance. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.

Our commitment to equality and diversity: As a Trust, we are passionate about diversity and recognise that as individuals, we all bring something unique to the role regardless of any protected characteristics which is why we treat all of our people equally, without compromise. We are committed to providing equality and fairness throughout our recruitment and employment practices and not discriminating on any grounds.

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As the Senior Manager, Agency Syndication you will be accountable for providing specialized agency services as an independent intermediary between borrowers and lenders participating in syndicated credit facilities arranged by Wholesale or Retail Markets. This role applies solid knowledge of lending products and accepted syndication and loan administration practices in the following regions; Canadian Commercial Banking, Canadian Large Corporate, US Large Corporate or European Large Corporate.  You will manage all aspects of administration and monitoring of established credit facilities which includes the input, verification and escalation of any risk elements associated with the portfolio.  As a member of the Credit Processing Team, this role participates in process improvement and quality initiatives in order to enhance the quality of client service and increase operational efficiency. Specifically, the PF&I specialist needs to have a good understanding of the overall legal documentation and being in a position to review the borrowing certificates, among others, properly in order to allow funding. In order to do that the person needs to understand the mechanics of the transaction.

How you'll succeed

• Understand and manage all aspects of a number of assigned project finance accounts, including credit, legal, and compliance issues;

• Serve as one of the main point of contact for related stakeholders (i.e. sponsors, borrowers, other lenders in the syndicate, and external consultants such as external legal counsel, technical consultant etc.);

• Perform agent duties that require active communication with related stakeholders;

• Organize and participate in all-Lender / sponsor calls if required;

• Coordinate the action of the lenders as agent in accordance with the financing agreements;

• Provide prompt service to all stakeholders with all work being completed in a timely manner and accurate;

• Distribute required information and/or reports to each participant;

• Control conditions precedent, drawdowns and repayments of the assigned transactions;

• Negotiate and co-ordinate amendment and waiver requests;

• Coordinate the lenders' action for amendment, waiver or consent requests;

• Take prompt action upon request from the participants;

• Update, discuss, and answer credit and deal-structure related questions from other lenders in the syndicate on a daily basis;

• Review legal documentation and manage legal due diligence process, direct the work of, and co-ordinate with, appointed external lawyers.

• Relationship Management - Liaise with borrowers, lenders, external and internal legal counsel, and other business units within the Bank on all activities related to the syndication.

• Provide guidance - Act as an industry expert in local market funding and operational standards for all loan products and services with the responsibility of offering recommendations and solutions to complex funding issues.

• Ensure accuracy

• Manage the flow of funds to mitigate risk to the Bank as agent.

• Negotiate - Collect revenues on behalf of the Agent and syndicate and distribute them accordingly.  On an annual basis, review and recommend/negotiate Agency Fee.

• Update business processes - Act as an agent for continuous improvement and identify opportunities to improve or enhance processes, procedures and service for clients

• Manage and lead processes

• Ensure compliance – For both internal controls and procedures

• Maintain correct data – Establish and maintain current expert knowledge of the credit agreement to accurately and effectively administer the contractual arrangements while mitigating execution risks inherent in the duties of the Administration Agent.

• Facilitate closings of new/amended credit facilities to include sign-off on deal structure, setup and population of ledgers, SyndTrak, review flow of funds memorandum with responsibility for mitigating execution risk, co-ordinate Initial advance in accordance with established procedures.

• Ensure compliance to internal controls and procedures.

Who you are

• You have a University degree / College diploma in Business, Accounting or Finance with 3-5 years of relevant working experience.

• You have a Solid knowledge of various Lending and Deposit Products and Services

• You bring strong knowledge of Commercial Credit industry and/or General Banking; knowledge of Branch Operations / Trade finance

• You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.

• Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.

• You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

• You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

At CIBC, we offer a competitive total rewards package.  This role has an expected salary range of $125,000 - $175,000 for the New York, NY market based on experience, qualifications, and location of the position.  The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which also may include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave, and Vacation), Holidays, and 401(k), in addition to other special perks reserved for our team members.

Candidates hired to work in other locations will be subject to the pay range associated with that location. Additional total compensation and benefits details will be provided during the hiring process.

Conduct and Risk Culture

Our CIBC risk culture is based on employees striving to exceed the expectations of ourselves and our leadership’s identification and mitigation of risks in their daily responsibilities, not just in quarterly or annual monitoring/assessments.  We all are accountable for managing risk.

As an employee of CIBC the incumbent must conduct themselves (and foster an environment for others) in a manner consistent with our strong risk culture. This includes:

• Following all aspects of the CIBC Code of Conduct, as well as all applicable CIBC policies, frameworks, guidelines, processes and controls
• At all times acting in accordance with our Purpose and shared values, to achieve our Bank’s strategic goals
• Understanding and following the qualitative and quantitative components of our Risk Appetite Statements
• Completing all annual Corporate Mandatory Training and Testing modules, as well as any additional business-specific modules, as required and employing the learnings in daily activities and undertakings
• Escalating matters through one of the appropriate channels identified in the CIBC Code of Conduct (i.e., HR, management, Ethics Hotline, Whistleblower, etc.) upon observing activities that may be inconsistent with CIBC’s policies, frameworks, guidelines, processes and controls, and where applicable, assist in the resolution of same
• Speaking up if witnessing behaviors that drive poor or unfair outcomes for clients, team members or other stakeholders
• Escalating matters that can result in adverse market practices and outcomes, thereby negatively impacting CIBC’s reputation as a leading financial institution

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

NY-300 Madison Ave., 6th Floor

Employment Type

Regular

Weekly Hours

40

Skills

Analytical Thinking, Business Operations, Client Facing, Mentoring Staff, Operations Management, People Management, Process Improvements, Resource Allocation, SLA Management