Total 33 Manager level Finance / Banking / Insurance job vacancies in Cambridge, Cambridgeshire, CB4 2QT

I’m Caroline, the service manager, for our Adult ADHD clinic, we are looking for a dynamic and innovative team lead to transform service delivery. We have a fantastic clinical team and are looking for a visionary Team Lead to support us in managing the increasing demand and shaping our service to enable us to provide outstanding patient care.

This position has a dual responsibility, serving as both the Operational Team Lead and a key clinical contributor. The ideal candidate should hold Non-Medical Prescriber (NMP) qualification for the clinical aspect of the role; however, we are open to considering individuals without NMP training if they can showcase strong leadership qualities, dynamism, and substantial experience in leading teams.

Our service provides assessment, diagnosis, and treatment for adults with ADHD. Across the country demand for ADHD services are increasing. Therefore, we are seeking a candidate with proven expertise in managing and delivering services amidst substantial demand and ensuring a seamless and effective operational flow to support high-quality, and efficient, patient care.

Our team is based on our beautiful Fulbourn site in Cambridge with free parking and all the resources offered by our new Resource Centre, including our onsite café.

As the Team Lead for the Adult ADHD clinic, you will be responsible for the day-to-day operational management of the service. We feel it is important that our senior leaders are visible and accessible so we would expect you to work flexibly to support your team and drive innovation and development.

In this role you would also be supporting the clinical function of the service, completing initial assessments, medication initiations, reviews, and annual reviews. We would expect you to work with the consultants and multidisciplinary team to ensure that patients are receiving the highest quality clinical care possible. As team manager we would expect you to work with patients, carers, and staff to provide assistance, support and advice when required in a professional and timely manner.

We encourage our team leaders to review service process and delivery and develop innovative and creative solutions to challenges and ultimately improve the patient care we deliver. We are looking for a candidate who can develop strong relationships with internal and external partners to streamline our service delivery

Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community. These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.

To achieve our goal, we look to recruit high calibre candidates that share our vision & values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including disabled people & members of our ethnic minorities & LGBTQ+ communities.

Please refer to the attached job description and person specification for full details of responsibilities
• To triage/screen new referrals alongside the Clinical Lead
• To undertake ADHD Diagnostic assessment for people referred to the Adult ADHD Service.
• To practice as a supplementary/independent non-medical prescriber initiating and reviewing medication.
• To review with service users their response to prescribed medication in accordance with the local Adult ADHD Shared Care Agreement
• To be able to communicate with and meet the needs of service users, their families, and carers as appropriate.
• Provide a high level of clinical expertise in the assessment, management, and care of people with ADHD
• To actively participate in clinical supervision
• Ensure good communication with other members of the team
• To work in partnership with other Trust Services and agencies to gain the best person-centred outcomes for the service user
• Utilise recent research findings in the advancement of best practice and in the delivery of an evidenced based service.
• Identify and be responsive to the diverse cultural, social, and spiritual needs of all patients.
• Promote general health education and specifically mental health education to the client group.
• Identify and intervene proactively in situations that contribute to an unsafe environment for patients, visitors, and staff.
• Ensure the effective and efficient use of all resources.
• Be aware of the responsibility to maintain a safe environment for patients, staff and visitors
• Perform any other duties that may be required from time to time
• To ensure that all duties are carried out to the highest possible standard and within current quality initiatives within the area of work.
• Ensuring the identification, recording and use of relevant performance data
• The post holder will work collaboratively with all disciplines as part of a multidisciplinary team to assure a high standard of care, working collaboratively to resolve issues.
• Uses knowledge of business and management principles and strategies for the promotion of quality developments and efficient use of resources.
• Promotes accountability for practice and strives to attain the highest standards.
• Promotes and uses evidence-based approaches to practice management
• To ensure that services are delivered within an appropriate clinical governance framework, monitoring, and evaluating standards of care, and to raise concerns with Service Manager as necessary including through active use of the Risk Register.
• To undertake investigations of complaints, clinical reviews, and Serious Incidents
• To chair meetings and provide cover for the Service Manager
• Adopt an appropriate style with staff for achieving group objectives monitoring and evaluating workloads. Providing vision and inspiration through effective clinical leadership to ensure that the skills and competencies of staff are actively developed as appropriate
• Be conversant and proactive with Government legislation such as the Mental Health Act, Clinical Governance and NHS Long Term Plan, NICE Guidelines and Quality Standards, Mental Capacity Act and the Care Act.
• Encourage, promote and maintain effective communication with other CPFT teams and services and external or statutory agencies to promote continuity of clinical care for service users.
• To liaise with other disciplines involved in the provision of therapeutic interventions on a regular basis to ensure seamless care for service users.
• Ensure patient care is delivered within the least restrictive environment.
• Ensure effective and appropriate deployment of staff, monitoring retention, sickness, absenteeism, working performance and taking appropriate action at the earliest opportunity.
• Manage human and budget resources to an optimum effect, reporting to the Service Manager as appropriate.
• Motivate, train and develop staff (appropriate to banding and roles) through Personal Development Plans and Individual Performance Reviews to enable staff to work to their full potential.


This advert closes on Sunday 10 Nov 2024

Cambridge Regional College has an exciting opportunity for a qualified Accountant (CIMA/ACCA/ACA) or experienced qualified AAT L4 to join the Finance team in Cambridge. You will join us on a full-time basis (hybrid working available) and in return we can offer a salary c.£50,000 to £55,000 p.a. dependent on experience, plus benefits. Just some of the other additional rewards you can benefit from joining our staff, include:
- Free on-site car parking
- On site restaurants, retail and coffee outlets (Costa Coffee at Cambridge Campus and Starbucks at Huntingdon Campus)
- Free independent telephone counselling service with our Employee Assistant Programme
- Staff Development opportunities. About Cambridge Regional College (CRC): We are a large and inspirational centre of learning with Campuses in Cambridge and Huntingdon. We have outstanding teaching and leisure facilities and a reputation for excellence in a number of fields. Our campus facilities are among the best in the country CRC is a college to be proud of. With over 750 staff and 8000 students, the campus atmosphere is busy and vibrant and you will find a modern teaching environment with lots of energy and interaction. We strive to achieve very high standards of teaching with regular staff development. About the Finance Manager role: We are currently seeking a Finance Manager to join our team, based in Cambridge. Working closely with and reporting directly to the Director of Finance, you will lead a small team and be responsible for ensuring that financial reporting information produced by the College is timely, transparent and accurate, to enable clear financial management of the College. This is a vital role which will provide both support to the Director of Finance, together with operational management of key parts of the College’s Finance services, resulting in the delivery of efficient services to support the College vision. You will be responsible for development of the College finance system and reporting, Sales ledger/Sales Ledger Admin, Purchase Ledger and the month end process. To be considered for this pivotal role you will be a finance professional and will be CIMA, ACA, ACCA or CIPFA qualified or equivalent with experience of successfully managing financial functions and working with devolved budget holders. The College will also consider applications from experienced part qualified accountants and Accounting Technicians You should be able to demonstrate strong management and leadership skills which empower staff to perform to their full potential and drive financial awareness and improvement across the organisation. You will have drive and ambition and the ability to work both independently when required and to bring the team together to achieve objectives. You should have a strong commercial awareness, be able to communicate effectively at all levels within the organisation and ideally you will have previous experience of developing and assisting in the delivery of financial training. It is essential that you have the ability and interest to be involved in the day to day operations of the department. Safeguarding statement: Cambridge Regional College is committed to safeguarding and promoting the welfare of children and young people. Therefore, we expect all workers and employees to share this commitment. All appointments are subject to satisfactory pre-employment checks, including a satisfactory Enhanced criminal records with Barred List check through the Disclosure and Barring Service (DBS). The College reserves the right to fill this vacancy ahead of the closing date if a suitable candidate is found.

An exciting opportunity has arisen for an enthusiastic, motivated and conscientious individual to join our Community Specialist Palliative Care Team as a Team Leader. We are looking for a highly motivated and resilient candidate, to manage our community palliative care team, based across St Helens and Knowsley geographical area.

You will have responsibility for the delivery of the clinical service in the defined area. The primary function of the role is to provide leadership, management, and communication to and for the team, ensuring the delivery of efficient, effective, co-ordinated and responsive high quality care to patients. You will also ensure the delivery of the trust strategy within the designated area incorporating establishment of systems and processes.

There is an expectation that the successful candidate will provide both clinical and non clinical support to the team.

We are looking for a highly motivated and enthusiastic nurse with experience in palliative care, evidence of leadership and management experience, with proven advanced communication skills.

Our vision is to provide a comprehensive and patient-focused approach for people with complex symptoms associated to advanced progressive disease, who are in the last 12 months of life, creating a forward thinking and innovative approach to supportive care. The role requires an understanding of current Initiatives in Palliative and end of life care. You will work as part of a specialist team consisting of clinical nurse specialists, providing holistic needs assessment for patients, advice and support for health professional providing palliative and end of life care in the community and inpatient setting.

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Principal Responsibilities1. The post-holder is responsible for the ongoing assessment of care needs and the development, implementation, and evaluation of care. The post holder will carry out all relevant forms of care and will take responsibility for caseload holders in their absence.
Professional/Ethical Practice2. Ensuring that the specialist nurses within the team practice within a legal and ethical framework that adheres to The Code and local Trust Policies and Procedures.
3. Focusing resources to ensure equity of access for all individuals and groups within the locality.4. Being personally accountable for professional and ethical actions and ensuring compliance with The Code.5. Maintaining confidentiality, while communicating patient information, in such a way that preserves the dignity and privacy of the patient and family/carers.6. Working in a non-judgmental anti-discriminatory way, with regard to cultural and religious beliefs of individuals and groups.7. Ensuring that prior to any course of action involving individuals/groups has their informed consent.8. Acting as an advocate for individuals and groups.9. Bringing to the attention of team members when they are acting outside of the Code, Trust Policies and Procedures and identifying actions to rectify any professional issues.
Patient Care Delivery/Communication1. Developing, maintaining, and identifying problems with effective locality communication networks with other health professionals, statutory and voluntary agencies and helping to improve its effectiveness. To manage a caseload of patients with a broad range of complex and specialist needs, using evidence based and client centred principles to assess plan implement and evaluate interventions.
2. Accurately and timely recording of all care given to the patients and report any changes in the patient’s condition to the general practitioner or other members of the health/social care team and that may be used for investigations/serious incident reporting.
3. Attending and participate in staff meetings, MDT’s and other meetings as required.4. Ability to verbally explain complex issues in formal situations such as investigations.5. Ability to formally present and discuss to individuals and groups ideas and issues pertinent to Community Nursing.6. Identifying and allocating responsibility for the assessment of particular client groups.
7. Having responsibility for the health assessment of adults within the population as their needs arise.8. Using the knowledge and skills necessary to assess individuals and groups, identifying the multiple needs of the patient, family/carer providing holistic care taking into consideration cultural differences.9. Working within the Community Division as a member of the integrated community nursing team, participating in activities, which address the health needs of the general population.10. Providing and maintaining a high standard of skilled nursing care for patients in their homes, health clinics and Care Homes using an evidence-based model of care, that is consistent with NICE guidelines, within own scope of practice and legislation.
11. Ensuring that nursing procedures are taught to relatives/carers so that the care of the patients may be continuous over 24 hours, and guidance is given on carrying out all treatments.12. Ensuring the changing needs of individuals and groups are identified timely and adjustments to programmes of care are made.13. Promoting and maintaining optimum health by identifying, planning, and undertaking specific health promotional activities with identified individuals and target groups.14. Following Merseycare NHS Foundation Trust guidelines in all suspected and confirmed emotional, sexual, and physical abuse.
15. Ensuring that concerns and identified potential risks are referred to the appropriate General Practitioner (GP)/Multidisciplinary team immediately.
Care/Caseload Management
1. Responsibility for the co-ordination in monitoring the care of patients with long term conditions, disease management and supporting clinical staff ensuring continuity and continuing care.
2. Being responsible for the development of an annual caseload profile to identify the health needs and necessary resources to meet service needs, using the information to inform other professionals and to direct development of services.
3. Responsible for the setting of team objectives in conjunction with the Operational Lead.4. Ensuring that all Human Resources policies are adhered to including the recruitment and employment of staff, the management of sickness absence.5. Using own expertise and experience to present recommendations for service development.6. Responsible for ensuring that all data relating to the patient activity of the team is input onto the information system accurately and on time as required by Trust policy.7. Having delegated responsibility for budget management operating with constraints identified by management and acts as an authorise signatory for goods and services.8. Allocating work to make best use of the knowledge and skills of team members.
9. Having responsibility for ensuring that appraisals and PDPs are carried out within the team and the information collated.10. Co-operating with Trust management and others in meeting statutory and local requirements of the Health and Safety Policy.
11. Identifying strategies aimed at minimising risks to staff, patients, clients, and others that use the health service.
12. Having the responsibility for accident/incident reporting.
13. Developing systems and processes that engage with users of the service ensuring services are designed to meet need.
14. Valuing the contribution that users of the service can make in shaping services.15. Leading by example to inspire others with the values and vision for the present and future of Community Nurses nursing patients with long term conditions/acute disease management highlighting to individuals, the team, and the Trust the benefits of new ways of working.16. Having the ability to constructively challenge current working practices and overcome barriers during times of change.
Specialist Nurse Team Leader Role:
1. To promote the attainment and maintenance of optimum health of patients who have long term conditions and acute disease management through predictive and proactive case management of an identified caseload of patients.
2. To formulate care plans that address the expressed health, social and cultural needs of the patient as an individual through working in partnership with the patient, the GP, specialist nurses and other stakeholder providers.3. To promote patient centred care by integrating and co-ordinating the activities of the patient, relatives and carers, the individual practitioners, and teams in the provision of an efficacious management strategy for managing an individual’s long-term condition.4. To ensure that appropriate information regarding the condition of the patient is known to the GP and other appropriate stakeholder providers, by the development and maintenance of effective systems of inter-agency, inter-disciplinary communications.5. In liaison with Integrated Community Nursing Teams, Social Services and GPs, provide clinical leadership to nursing teams to enable them to develop approaches that address the needs of patients with complex long-term conditions and acute disease.6. Support pathways for smooth transition between primary, secondary, and tertiary care for patients, particularly those who are newly diagnosed or whose symptoms are poorly controlled, by liaison with specialists within primary and secondary care. Making direct referral of patients for medical assessment and diagnostic procedures using the care pathways approach.7. Inform the development of policies and procedures relevant to the care of people with long term conditions and acute diseases by co-operating and assisting in research programmes relating to the client group. Valuing the contributions that users of the service can make in reshaping services by developing systems and processes that engage those users meaningfully to ensure services are designed to meet expressed need.8. Ensure services are delivered and sustained in line with NICE guidelines/local targets and understand principles of disease management by leading, motivating, educating, and developing colleagues and others.9. Promote admission avoidance and early discharge by effective liaison with internal and external stakeholders.
Personal/Professional Development
1. Participating in the setting of personal objectives with the Operational Lead through the job appraisal and clinical supervision processes.2. Giving advice on professional issues relating to community nursing.3. Managing changes to ensure the smooth transition of new ways of working.4. Identifying and investigating poor quality practices within the team and suggesting and agreeing actions to rectify practice.5. Complying with and fulfilling the objectives of the Community Division.
6. Maintaining and continually updating professional knowledge and skills.7. Undertaking yearly appraisals with team members, identifying their training, educational and development needs.
8. Assisting in the induction programme for new staff to the Merseycare NHS Foundation Trust as appropriate.
9. Using own knowledge and skills to inform the future development of policies and procedures relevant to Primary/Community care and district nursing in particular.
10. Ensuring the competencies relating to the nurse prescribing competency framework are maintained and developed.
11. Ensuring that identified risks to service delivery are reported or acted upon i.e., working practices do not support effective practice.


This advert closes on Monday 7 Oct 2024

A Vacancy at Cambridge University Hospitals NHS Foundation Trust.


We areseekinga highly skilled and experienced Quality Improvement Nurse Manager to lead and coordinate initiatives aimed at enhancing patient experience and safety within Division D. You willbe responsible forimplementing safety protocols, improving patient experience, and fostering a culture of continuous quality improvement. You will work collaboratively with Divisional Quality Governance Team to oversee all aspects of quality governance, within Division D. You will be a fundamental part of the Quality Governance Team for the Division, ensuring that services meet the required level of quality assurance standards within the Trust.


For further information and/or an informal discussion please contactGiselle Nind onGiselle.nind@nhs.net - SeniorDivisional PA for Divisional Head of Nursing – Emily Fernandez and Deputy Head of Nursing Leo Saptou





Providing clinical leadershipand professional support to all nursing and wider team of staff.


Ensuring high quality, safe patient care is delivered by an appropriately skilled and educated workforce, through effective leadership by setting standards and performance monitoring of those standards.


Work collaboratively with all stakeholders to ensure a high standard of quality care delivery including -safety,effectivenessand patient experience, learning from feedback and patient and public involvement strategies.


Come Nurse with us…

Cambridge University Hospitals (CUH) NHS Foundation Trust is one of the largest teaching Trusts in the country. It comprises Addenbrooke’s Hospital and the Rosie Hospital. We provide accessible high-quality healthcare for the local people of Cambridge and regional and national specialist services. It’s a great place to nurse, work and live.

You will work on a vibrant hospital campus with a friendly community feel; we have excellent facilities to practise your skills and abilities to support your career pathway and development. Our values of Together – Safe, Kind, Excellent support the delivery of outstanding care. We have a fully electronic patient record system that is improving health-care quality; this is transforming services, improving patient safety and clinical outcomes.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

If you require sponsorship for a Visa to work in the UK, to avoid disappointment, please check you are not applying from a Red list country - Code of practice for the international recruitment of health and social care personnel in England - GOV.UK (www.gov.uk)

Closing date is midnight on the 3rd of October.

Interviews are due to be held on the 14th of October.

Why choose Cambridge University Hospitals?


• Our values and reputation for outstanding care
• Opportunities to experience a range of specialities
• Career and development opportunities
• Preceptorship and mentoring programmes delivered by a dedicated clinical education support team
• Research experience and opportunities
• Lovely location and quality of life
• Excellent schools/colleges and transport links (road, rail and air)

Benefits to you

We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered.

We welcome applications from the Armed Forces.


This advert closes on Thursday 3 Oct 2024

A Vacancy at Cambridgeshire and Peterborough NHS Foundation Trust.


We are looking for an experienced clinician who is passionate about the development of others, as well as curious about use of technology in training and development, to join our Learning and Organisational Development team. This role does not require a background in digital education and technologies as you will be working with an established team who would benefit from your experiences and understanding of learning in the clinical workplace.

A good candidate will have a strong clinical background that includes experience assessing competence in clinical settings as well as development of clinical training programmes and learning materials. They will demonstrate the ability to engage, support, motivate and lead others to give high quality care.

An excellent candidate will be able to demonstrate their professionalism and innovative attitude to challenges in the workplace, and a commitment to empowering others.

Not sure if this is the right next step for you? Please do contact us if you would like to discuss before submitting your application.
• To provide managerial and clinical leadership and to ensure that there are effective arrangements in place to co-ordinate the team to meet service demand
• To ensure review of implementation and effectiveness of development programmes in addressing specific identified learning or clinical needs
• To promote meaningful staff engagement in work based learning opportunities including fit for purpose technological tools
• To support analysis of training needs and quality assurance measures for competency based blended learning programmes
• In collaboration with Learning and Development Consultant - Technology Enhanced Learning to manage the overall CPFT technologies in learning strategy.

Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community. These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.

To achieve our goal, we look to recruit high calibre candidates that share our vision & values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including disabled people & members of our ethnic minorities & LGBTQ+ communities.

Please refer to the attached job description and person specification for full details of responsibilities
• In collaboration with Learning and Development Consultant - Technology Enhanced Learning (TEL) to manage the overall CPFT technologies in learning strategy.
• Lead on implementation of national and organisational clinical competencies to ensure that both modern design and delivery models are used, and that impact on practice post-delivery can be evidenced
• Support review and update of existing training programmes to ensure that they continue to meet service delivery needs and offer proactive support where integration of technology may better meet identified training needs.
• To effectively and efficiently manage resources within the team in liaison with the Learning and Development Manager
• To ensure close effective working relationships with Learning and Development Team Leader - Essential Skills, Compliance Manager and Training Administration Manager for logistics that support effective training design, delivery, reporting and evaluation
• To ensure the team maintain strong links and working relationships with key stakeholders within the organisation such as clinical, practice development and Directorate leads to ensure that development provision is consistent with operational needs.
• Provide consultation, advice and implementation guidance to trainers and Subject Matter Experts (SMEs) regarding the training needs analysis, design, delivery and review of training programmes including development and maintenance of course online and digital content in an NHS/healthcare context.
• Provide consultation and guidance to managers, clinical leads and other stakeholders in relation to the meeting the training needs of staff in the context of evolving service delivery.
• Develop close links between Learning and Development, clinical services and Research and Development.
• Working with Learning and Development Consultant - Technology Enhanced Learning (TEL )support the development, maintenance and update of digital content.
• Monitor and support evaluation and follow up of technology enhanced training and development activities.
• Maintain an overview of the use of technology enhanced learning tools in development programmes.
• Maintain appropriate records to enable monitoring and evaluation of professional development activity.
• Maintain an overview of national and regional developments in TEL policy, practice and professional development through formal and informal activity.
• Identify the specific requirements and resources needed for the delivery of TEL training programmes.
• Undertake ad hoc TEL project work as required, including research, scoping and evaluation and reporting to support the project.
• Prepare reports and presentations for strategic management groups and other stakeholders as required.


This advert closes on Wednesday 2 Oct 2024

Cambridgeshire and Peterborough NHS Foundation Trust is seeking to appoint an experienced Head of Contracts and Commissioning who will be responsible for contractual management, directly supporting the portfolio of contracts held by the organisation as a provider and commissioner of a range of clinical services.

The delivery of a strong contract management function within the Trust is central to the Trust’s future success and help to assure the best possible care for our patients. The post holder will assist the Associate Director in delivering the Trust’s contracting and commissioning requirements. The main function of this role is to lead and manage the Trust’s contracting team to ensure all of its objectives are successfully met. This will include leading on the delivery of contracts and support end-to-end processes for provider management and specific contracting responsibilities in support of transformation, as well as securing best value.

Knowledge of commissioning, contracting and performance management either within the NHS or a sector of comparable complexity is key, along with a clear understanding of national priorities/objectives aligned to mental health, learning disabilities and community services.

The delivery of a strong contract management function within the Trust is central to the Trust’s future success and help to assure the best possible care for our patients.

The post holder will assist the Associate Director in delivering the Trust’s contracting and commissioning requirements. The main function of this role is to lead and manage the Trust’s contracting team to ensure all of its objectives are successfully met.

The post holder is required to work closely with the Trust Commissioners, Providers and internal operational teams.



Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high-quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting and empowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services, not only via inpatient and primary care settings, but also within the community. These services include children's, adult and older people's mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, research and development.

To achieve our goal, we look to recruit high-calibre candidates who share our vision and values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including people with long term conditions and members of our ethnic minority and LGBTQ+ communities.

Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications.

Regrettably, we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.

For further information on CPFT, please visit our website at www.cpft.nhs.uk

Please refer to the attached job description and person specification for full details of responsibilities.
• Ensure the Trust has in place appropriate contracts with commissioners, clients and business partners.
• In collaboration with the Associate Director establish, manage and develop arrangements for formulating, agreeing and documenting contracts, agreements and schedules in respect of the Trust’s health and social care services and other business activities.
• Lead and implement effective performance management arrangements for all contracts and business activities, producing regular reports for the Associate Director or Director as appropriate.
• Ensure that all procurement and contracting activities are carried out in accordance with legislation, health policies and procedures and principles of good practice including ethics and probity.
• To support the partnership working approach with statutory, voluntary and independent sector agencies in relation to contracting issues.
• Ensure that the relationship between activity, cost and performance is made explicit within all contracting activity.
• To support the Directorates in reviewing the performance of contracted services so that they are regularly monitored and reviewed to ensure services are effective, meet statutory requirements and deliver desired outcomes.
• To support the Associate Director in ensuring that effective contract documentation is prepared updated (and version controlled) and is appropriately accessible for operational and corporate directorates.
• Ensure actions from the Trusts various performance meetings are logged and followed through to completion with the operational and management teams.


This advert closes on Monday 30 Sep 2024

There is an exciting opportunity to join our supportive and friendly Senior Nursing Team in Division C at Addenbrooke's Hospital!

An 18 month secondment is being offered to be the Deputy Head of Nursing covering the Emergency Department, Urgent Treatment Centre and Emergency Admissions Wards.

You will need to be able to demonstrate a deep understanding of the non-elective pathways based on experience of Senior Leadership within an emergency care setting. As a key member of our Senior Leadership Team, you will play a vital role in driving improvement and innovation within the non-elective pathway.

Alongside Medical, Nursing and Operational colleagues, you will lead the delivery of exceptional urgent and emergency care to the people of Cambridgeshire.

Line Management of a team of 5 Matrons and leadership of over 400 Nursing and Support Staff

Working closely with the Head of Nursing and other Deputy Heads of Nursing to ensure that the Division delivers consistently outstanding nursing care in line with our Trust values

Supporting delivery of the Trust strategy by driving improvements in all key performance standards affecting the NEL pathway; such as the 4hr ED standard, and the 15 minute ambulance offload standard

If you would like to find out more please contact any of the names listed below:

David Cleave: Head of Nursing

Email Address: david.cleave@nhs.net

Come Nurse with us…

Cambridge University Hospitals NHS Foundation Trust is one of the largest teaching Trusts in the country. It comprises Addenbrooke’s Hospital and the Rosie Hospital. We provide accessible high-quality healthcare for the local people of Cambridge and regional and national specialist services. It’s a great place to nurse, work and live.

You will work on a vibrant hospital campus with a friendly community feel; we have excellent facilities to practise your skills and abilities to support your career pathway and development. Our values of Together – Safe, Kind, Excellent support the delivery of outstanding care. We have a fully electronic patient record system that is improving health-care quality; this is transforming services, improving patient safety and clinical outcomes.

Why choose Cambridge University Hospitals?

Our values and reputation for outstanding care

Opportunities to experience a range of specialities

Career and development opportunities

Preceptorship and mentoring programmes delivered by a dedicated clinical education support team

Research experience and opportunities

Lovely location and quality of life

Excellent schools/colleges and transport links (road, rail and air)

Please note:- Internal applicants on permanent contracts can only apply for this post as a secondment and must have the approval of your current line manager before applying.

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Closing date is midnight on the 17th of September.

Interviews are due to be held on the 24th of September.


This advert closes on Tuesday 17 Sep 2024

Fixed-Term Contract - 12 months

An exciting opportunity has arisen for a highly motivated, confident, organised and experienced Risk and Datix Manager to join an energetic vibrant organisation that puts its people at the heart of what they do.

We are seeking a dynamic, motivated individual with excellent communication, data analysis, and system development skills to contribute to our patient safety team within the field of incident and risk management.

We are looking for someone with expertise in the use of DATIX and incident management, to act as the in-house expert for The Trust’s electronic Risk Management System – DATIX. To lead on the technical development of the system to support the Organisation’s Risk Management strategy, and be responsible for the maintenance and security of both. Manage the upload, circulation and monitoring of CAS alert responses through the Risk management system.

Develop, deliver and evaluate Datix training for all levels of staff and provide support as required to Trust staff, to ensure there are high levels of awareness around incident management/investigation processes.
Responsible for the design and provision of information reports and statistical data.

Responsible for ensuring that all internal and external reporting requirements and timescales are adhered to for the management of reported incidents through the DATIX system.

Responsible for ensuring accurate data entry to produce accurate statistical reports and to ensure accurate external reporting to Learn from Patient Safety Events

To support the Trust’s risk register process in conjunction with Service Leads

To directly manage, maintain and develop all modules of DATIX to support the delivery of key objectives.


Ensure there are effective and strong risk management processes within the Trust that monitor, assess and mitigate risk

Monitor the Datix system for potential Never Events and escalate these appropriately to ensure the incident is dealt with efficiently and in a timely manner.

Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community. These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.

To achieve our goal, we look to recruit high calibre candidates that share our vision & values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including disabled people & members of our ethnic minorities & LGBTQ+ communities.

Please refer to the attached job description and person specification for full details of responsibilities


• Work collaboratively with the EPRR & Business Continuity Manager and Health and Safety Manager to ensure a joined-up and effective risk management process is in place.
• To liaise with external organisations as necessary e.g., Auditors, HSE
• Ensure incidents are entered on to the Trust’s central risk reporting database (DATIX) and analyse information regarding incidents, taking further action as and when necessary.
• Attend the weekly Rapid Review (RR) meeting and provide support to the meeting chair, including the provision of data and reports and updating agreed actions within Datix.
• Line manages the Datix Administration team including conducting 1:1 meeting, appraisals, managing absences and carrying out in house training on the Datix system, escalating any concerns to the Head of Patient Safety Incident Investigations and Clinical Incidents.
• The post holder will work with Directorate colleagues to ensure that sharing and learning occurs regarding reportable events – particularly where there are themes which can be shared which will improve safety across the organisation.
• Maintain the security of the Datix system including setting up new users, user logs, access rights, unlocking user accounts and closing expired dormant accounts and regularly review the Users of the access groups for leavers from the Trust.
• Create and deliver a program of training and access to new users of Datix incident reporting, creating any report builders they may need to run regularly.
• Monitor compliance on Datix with Duty of Candour in line with both Trust and national policy requirements, escalating any exceptions to the Head of Patient Safety Incident Investigations and Clinical Incidents.
• Ensure the development of relevant SOPs and an overarching Trust policy in relation to the management of the Datix system.
• Working with the Head of Patient Safety Incident Investigations and Clinical Incidents, the post holder will be responsible for progressing the Trust wide Datix improvement plan, including designing and implementing system changes and rolling these out across the Trust
• Active involvement in the introduction and development of plans and work streams relating to both the Trust and National changes to the Patient Safety Strategy
• Attend relevant meetings as required, providing high quality reports containing complex facts requiring analysis, interpretation and comparison relating to incident data, duty of candour compliance and external reporting, including attending meetings in place of the Head of Patient Safety Incident Investigations and Clinical Incidents
• To provide support to services and teams regarding risk management, adverse incident reporting, risk assessment and risk register processes, ensuring staff follow the principles of the Risk Management Strategy.
• Ensure that all updates from the software supplier DATIX are analysed in correlation with the release notes and any changes put into effect on the designed report forms and the training manuals


This advert closes on Wednesday 21 Aug 2024

JOB TITLE: Property Critical Infrastructure (MEP) Manager - Data Centre
Salary: £57,546 - £63,940
LOCATION(S): Peterborough & Corby
Hours: Full-time
WORKING PATTERN: Flexible working and commuting distance to the data centre to be onsite

The Construction and Standards team are responsible for the design and construction of Group Property's estate. The team consists of construction specialists and provides assurance that the work undertaken to our estate is safe and effective. The team is also responsible for the delivery of a safe, resilient, and sustainable data centre infrastructure. This is essential for the continuity of the Group as a whole, with any disruptions having a direct impact to customers and colleagues.

About this Opportunity

The construction and standards team now seek an MEP Manager to support the successful delivery of all MEP investment across all live construction projects, sustainability investments and ongoing Data Centre operations. The new candidate will be responsible for retaining and building relationships with colleagues and stakeholders and regularly reporting to the line manager on findings and any remedial plans required.

The candidate for this role needs to be based within commuting distance from the principal data centre locations in the East Midlands.

Why Lloyds Banking Group?

We're on an exciting journey and there couldn't be a better time to join us. The investments we're making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.

What you'll be doing

• Attend all internal pre-construction investment steering groups and working group meetings, to assist internal stakeholders with all MEP matters in a clear, concise and jargon free manner.

• Manage all construction technical matters and queries and as a junction between our MEP consultant engineers, framework contractors, and construction oversight partners.

• Be familiar with the groups MEP & construction standards to aid the suppliers in ensuring these are met. Constantly monitor evolving trends and regulations change to ensure standards are current and submit all changes to the lead engineer.

• Dealing with incident management within the groups key data centres and critical buildings. This shall include managing the escalation process to key stakeholders and contributing towards resolutions with the groups supply chain partners. These incidents are rare and may occur out-with normal working hours, therefore a willingness to support the group through these periods is required.

• Promote a culture of continuous improvement with the Group's suppliers.

• Chair meeting and liaise with stakeholders and key suppliers. I.e MEP consultant partners.

• Attend alternating project construction meetings to support our framework contractors when required and in parallel with our MEP consultants.

• Manage construction aspects to ensure the site environment, health & safety, wellbeing, quality, and commissioning of the project is reported in a timely manner.

• Identify and mitigate embedded MEP services that impose a risk to project timeline and quality. The ability to identify trends, key issues or critical path risk is fundamental to the role.

• Manage own resources and track progress for reporting to line manager/ lead engineer.

What you'll need

• Significant Industry Experience (required).

• Ideally located in the East Midlands area.

• Relevant bachelor's degree in a property, engineering or construction related field. (required).

• MEP related construction experience essential with a focus on project management.

• Knowledge of building safety legislation, building standards, construction contracts and health and safety requirements essential.

• Experience of working in diverse teams with multiple stakeholders.

• Experience of working with common construction software preferred i.e AutoCAD, BIM, Document Management Portals etc.

• Experience and knowledge of sustainability pledges and the impact on the design and & implementation of M&E systems.

• Experience of working with critical infrastructure to meet the required resiliency.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern.

We are proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role. We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you'd like an adjustment to the recruitment process just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days' holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you.

Proud member of the Disability Confident employer scheme

A Vacancy at Cambridgeshire and Peterborough NHS Foundation Trust.


We are pleased to be able to offer an excellent opportunity for an experienced clinician to join our Technology Enhanced Learning team. We are looking for a someone who is passionate about the development of others and interested in the use of technology in training and development. This role does not require a background in digital education and technologies as you will be working with an established team who would benefit from your experiences and understanding of learning in the clinical workplace.

A good candidate will have a strong clinical background that includes experience assessing competence in clinical/simulated settings and development of clinical training programmes and learning materials. They will demonstrate the ability to engage, support, motivate and lead others to give high quality care.

An excellent candidate will be able to demonstrate their professionalism and innovative attitude to challenges in the workplace, and a commitment to empowering others.

Not sure if this is the right next step for you? Please do contact us if you would like to discuss before submitting your application
• To provide managerial and clinical leadership and to ensure that there are effective arrangements in place to co-ordinate the team to meet service demand
• To ensure review of implementation and effectiveness of development programmes in addressing specific identified learning or clinical needs
• To promote meaningful staff engagement in work based learning opportunities including fit for purpose technological tools
• To support analysis of training needs and quality assurance measures for competency based blended learning programmes
• In collaboration with Learning and Development Consultant - Technology Enhanced Learning to manage the overall CPFT technologies in learning strategy.

Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community. These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.

To achieve our goal, we look to recruit high calibre candidates that share our vision & values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including disabled people & members of our ethnic minorities & LGBTQ+ communities.

Please refer to the attached job description and person specification for full details of responsibilities
• In collaboration with Learning and Development Consultant - Technology Enhanced Learning (TEL) to manage the overall CPFT technologies in learning strategy.
• Lead on implementation of national and organisational clinical competencies to ensure that both modern design and delivery models are used, and that impact on practice post-delivery can be evidenced
• Support review and update of existing training programmes to ensure that they continue to meet service delivery needs and offer proactive support where integration of technology may better meet identified training needs.
• To effectively and efficiently manage resources within the team in liaison with the Learning and Development Manager
• To ensure close effective working relationships with Learning and Development Team Leader - Essential Skills, Compliance Manager and Training Administration Manager for logistics that support effective training design, delivery, reporting and evaluation
• To ensure the team maintain strong links and working relationships with key stakeholders within the organisation such as clinical, practice development and Directorate leads to ensure that development provision is consistent with operational needs.
• Provide consultation, advice and implementation guidance to trainers and Subject Matter Experts (SMEs) regarding the training needs analysis, design, delivery and review of training programmes including development and maintenance of course online and digital content in an NHS/healthcare context.
• Provide consultation and guidance to managers, clinical leads and other stakeholders in relation to the meeting the training needs of staff in the context of evolving service delivery.
• Develop close links between Learning and Development, clinical services and Research and Development.
• Working with Learning and Development Consultant - Technology Enhanced Learning (TEL )support the development, maintenance and update of digital content.
• Monitor and support evaluation and follow up of technology enhanced training and development activities.
• Maintain an overview of the use of technology enhanced learning tools in development programmes.
• Maintain appropriate records to enable monitoring and evaluation of professional development activity.
• Maintain an overview of national and regional developments in TEL policy, practice and professional development through formal and informal activity.
• Identify the specific requirements and resources needed for the delivery of TEL training programmes.
• Undertake ad hoc TEL project work as required, including research, scoping and evaluation and reporting to support the project.
• Prepare reports and presentations for strategic management groups and other stakeholders as required.


This advert closes on Wednesday 31 Jul 2024

The Adult and Specialist Directorate are looking for a dynamic, high performing Service Manager to lead and manage community mental health services in the south of Cambridgeshire, including Cambridge city and surrounding villages.

We are looking for someone who has experience of management, is proficient in collating and analysing data, and who demonstrates excellent leadership skills, including a track record of delivering high quality, evidence-based services for Service Users and their families.

The successful post holder will have a coaching style, encouraging staff to make decisions and be innovative in their practice. You will need to have a focus upon the wellbeing of staff within your line of responsibility as well as ensuring the teams are meeting their Key Performance Indicators.

You will need to be able to develop the arguments for change and articulate these to others with an openness and honesty that breeds trust and shows that you are an exemplar of the Trust’s values.

Responsible for the service management and delivery of excellent, high quality, patient focused, and effective clinical services within your area of responsibility ensuring service targets and objectives are delivered as set out in the business plan. Evidence of budget management and able to deliver financial balance and value for money.

Ensure that all aspects of service delivery, service development and quality improvement are focused on patient and carer experience, patient safety and clinical effectiveness. Establish excellent relationships with clinical staff, leaders and external stakeholders successfully developing high quality clinical services in response to evidence-based practice and commissioner requirements.

Ensure that all care pathway services within the area of responsibility meet their quality objectives and comply with the governance requirements of CQC, NHS England, and the Mental Health Act.

Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high-quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting and empowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services, not only via inpatient and primary care settings, but also within the community. These services include children's, adult and older people's mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, research and development.

To achieve our goal, we look to recruit high-calibre candidates who share our vision and values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including disabled people and members of our ethnic minority and LGBTQ+ communities.

For further information on CPFT, please visit our website at www.cpft.nhs.uk

Please refer to the attached job description and person specification for full details of responsibilities.

To provide the highest quality services within the resources allocated.

To promote an ongoing process of service improvement within the team.

To ensure robust cross-organisational governance frameworks.

To Participate in an on-call rota as required.

To provide senior leadership across the service, ensuring that all staff are supported in the delivery of their role.

To investigate and respond to comments/complaints/incidents in line with the Trust policy.

To develop a robust interface and maintain effective working relationships with other teams and services across CPFT.

To work with clinical leaders and senior managers to ensure appropriate multidisciplinary staffing and skill mix, taking account of the skill requirements of the team and service.

To establish and maintain effective working relationships with primary care services, acute Trusts and other stakeholders and commissioners.

To represent the service and its sub-teams in developing the work of the service with other agencies, leading as required.


This advert closes on Monday 22 Jul 2024

We are looking for a senior experienced technician to lead and develop our pharmacy technician services at CPFT.

Working as part of the pharmacy senior leadership team, you will be working across the Trust to ensure we deliver safe, high quality and effective care.

If you are looking to develop your skills in leadership, are passionate about improving patient care and technician development then this role could be for you.



The main duties of the role include:

Provide leadership and management for the team of technicians within the Trust ensuring a high quality technical pharmacy and medicines optimisation service.

Lead on the management of medicines procurement and administration across the pharmacy team.

Have overall responsibility for the pharmacy technician involvement in the Clozapine service, education and training and the Domiciliary Medicines Management service.

Membership of the pharmacy senior leadership team to ensure an equitable pharmacy service across CPFT.

Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high-quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting and empowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services, not only via inpatient and primary care settings, but also within the community. These services include children's, adult and older people's mental health and physical health community services, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, research and development.

To achieve our goal, we look to recruit high-calibre candidates who share our vision and values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including people with long term conditions and members of our ethnic minority and LGBTQ+ communities.

Regrettably, we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.

For further information on CPFT, please visit our website at www.cpft.nhs.uk

Please refer to the attached job description and person specification for full details of responsibilities.

Lead the technical pharmacy team to ensure the highest standards are achieved and maintained. This will involve:
• Co-ordinating, planning and developing the provision of patient and service user centred technical pharmacy services across the county.
• Working closely with the Chief Pharmacist and Pharmacist Team Managers to provide an integrated pharmacy service.
• Optimising the impact of the technical pharmacy service within the available resources.
• Anticipating and responding to changing requirements for the technical pharmacy service.
• The development and implementation of pharmacy policies and standard operating procedures ensuring that all aspects comply with relevant medicines and pharmacy legislation.
• Take overall responsibility for the management and development of the pharmacy technician involvement in the Clozapine service and the Domiciliary Medicines Management Technician Service.
• Liaise with the dispensary managers and other Band 6 pharmacy technicians (not line managed directly) to ensure a comprehensive service.
• Oversight of the Band 6 pharmacy technician clinical lead roles


This advert closes on Thursday 25 Jul 2024

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. Please note:- Internal applicants on permanent contracts can only apply for this post as a secondment and must have the approval of your current line manager before applying. This vacancy will close at midnight on the 16th June 2024. Interviews are due to be held on the 1st July 2024. Benefits to you We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel. Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered. We welcome applications from the Armed Forces.

You will manage a caseload of complaints which includes analysing the issues raised, initiating the investigation, liaising with the appropriate staff members and complainants and arranging and facilitating local resolution meetings. You will also be analysing the information received in investigation reports, formulating high quality detailed letters that reflect investigation reports obtained and which can be sent to the complainant and other relevant bodies under cover of a letter from Chief Executive, risk rating and categorisation of issues raised to inform the data analysis and reporting process.

Independently manage a caseload of complex, sensitive complaints and concerns under minimal direction of senior complaints staff.

To be accountable for own actions, using own initiative to manage and coordinate day to day caseload, re-prioritising as necessary.

After initial triage by senior complaints staff, identify the appropriate staff to respond to the issues raised in the complaint.

Liaise with senior Trust staff (including Consultant medical staff, heads of department and Senior Clinical Nurses), and the complainant if required, in order to obtain appropriate and comprehensive investigation reports in a timely manner.

Review complaint files and assess if the information provided addresses all issues raised in the complaint; identify missing information and/or discrepancies and escalate issues of concern to senior complaints staff for consideration of further action, and pursue issues with appropriate staff.

Challenge colleagues at all levels of seniority when necessary.

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 12000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

This vacancy will close at midnight on the 3rd June 2024.

Interviews are due to be held on the 18th June 2024.

Benefits to you

We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.


This advert closes on Monday 3 Jun 2024

An exciting opportunity has arisen to join the Neurosciences Directorate at Cambridge University Hospital NHS Foundation Trust.

You will ensure the smooth running of all aspects of patient flow for the directorate by providing a single point of access for elective and emergency activity. You will have a particular focus on daily admissions for neurosurgical elective surgery and bed management for all neurosciences including stroke and rehabilitation.

You must demonstrate the desire to learn and good interpersonal and organisational skills for the role.

The post holder will ensurethe smooth running of all aspects of patient flowforthedirectoratebyprovidingasinglepointof access for elective and emergency activity. The post holder will have a particular focus on daily admissions for neurosurgical elective surgery and bed management for all neurosciences including stroke and rehabilitation .

You must demonstrate the desire to learn and good interpersonal and organisational skills for the role.

Core working hours 0700-1500

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 11000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

This vacancy will close at midnight on the 15th May 2024.

Interviews are due to be held on the 23rd May 2024.

Benefits to you

We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.


This advert closes on Wednesday 15 May 2024