Total 5,908 Customer Service job vacancies in Wakefield, West Yorkshire, WF3 1AW

• Assists with reviews and analyses of functions/programs in support of Management Program activities. Utilizes program plans, operating budgets, and interviews to determine the continued effectiveness of plans, programs, and policies.
• Participates with higher level specialists in planning sessions and discussions of innovative ways to carry out assigned programs and new programs.
• Assists with researching and identifying program concepts and techniques. Monitors activities identified for special interest to keep leadership informed of developments through conferences and briefing papers.
• Participates in basic studies designed to analyze issues of effectiveness, efficiency, and productivity affecting administrative and business programs.
• Assists higher graded specialist with planning, coordinating, and accomplishing studies which require skill in analysis and information gathering techniques.
• Participates with superiors in planning and developing programs and serves as a representative on committees to support program initiatives.

Starting at $49,025 Per Year (GS 7-9)

• Complete request forms, manually or automated, for individual patient orders, blood work and other requests.
• Maintain and monitor patient appointment schedules for the clinic/practice.
• Receive patients and visitors as the initial point of contact, in person or telephonically.
• Record and relay messages and/or redirect calls.
• Maintain all patients' records, both electronic and paper, according to regulation ensuring each entry contains proper patient and health care provider identification.
• Oversee the clerical duties inherent to the in processing (reception), care and out processing (transition) of outpatients, families/caregivers and guests.
• Respond to emergency calls and notifies emergency medical personnel.

Starting at $46,494 Per Year (GS 5)

• Complete request forms, manually or automated, for individual patient orders, blood work and other requests.
• Maintain and monitor patient appointment schedules for the clinic/practice.
• Receive patients and visitors as the initial point of contact, in person or telephonically.
• Record and relay messages and/or redirect calls.
• Maintain all patients' records, both electronic and paper, according to regulation ensuring each entry contains proper patient and health care provider identification.
• Oversee the clerical duties inherent to the in processing (reception), care and out processing (transition) of outpatients, families/caregivers and guests.
• Respond to emergency calls and notifies emergency medical personnel.

Starting at $46,494 Per Year (GS 5)

Positions available:
Shifts include long days, short days, and nights.
Standard shift patterns are likely to be as follows but these are negotiable for the right candidates, to cover a regular weekly/fortnightly rota:
8am – 8pm
8am – 2pm
2pm – 8pm
8pm – 8 am (night)


Bank nurse positions – flexible hours as needed. Expected to do 1 shift per month minimum to stay familiar to client and with skills needed.

Regular day nurses and regular night nurses, however preferably staff will be open to covering sickness/emergency leave/annual leave.

About me:
I am a 33-year-old young lady who likes lots of different activities and exploring and engaging with the outside world. I have a passion for arts and crafts and baking. I live with my cat who is very important to me. I enjoy sensory play, soft play and outdoor activities.
I have autism and sensory processing disorder and rely on routine and consistency. I am normally a happy and friendly person who will require time and patience to get to know new staff. Due to the difficulties resulting from my complex needs, I can present with behaviour that may be challenging.
I have complex medical needs, which I work hard to be as independent with as possible. However, due to the varying nature of my conditions, I will need different levels of support in line with how I am daily. In summary my medical needs consist of:
• Tracheostomy
• TPN (Total Parenteral Nutrition)
• Hickman line for TPN and IV medication
• Jejunostomy
• Gastrostomy
• Suprapubic catheter
• Ileostomy
• EDS and associated conditions/complications
• Personal care
• Manual handling including hoist transfers.

Overview of role:
This is an exciting and varied role where you will support me with all aspects of day-to-day life. Most importantly you should enjoy adding, fun, value, meaning and opportunities to my life.
This role will be challenging at times, but with time, patience, and a great staff team, it will be very rewarding and there is the opportunity to make a big difference to my life.
The role will involve all aspect of care and support including personal care and medical interventions as required.
Alongside all the clinical and daily care tasks, you will also need to be proactive and engaging and enjoy many opportunities to have fun, trips in the community and day trips further afield.

Location: Solihull/Coventry area
Salary: From £27.86 per hour (supplements for nights and weekends) – To be discussed at interview – in line with knowledge and experience.
Driver required? Essential – manual clean UK driving license, as will be required to drive Wheelchair Accessible Vehicle (WAV).
Essential: Diploma/Degree in Nursing RNLD/RGN, Current PIN, complex care experience, autism/LD, and challenging behaviour experience
Start Date: ASAP
Days & Hours: Recruiting a team of day and night nurses to cover 24/7 care.
Please note that this role may be subject to a DBS check, your employer may also ask for you to supply references.
Please note, Compass Disability Services (Compass Independent Living Team) is a support, advisory and payroll service.
We support people with a disability or long-term health condition to live independently and retain control of their lives within the community.
We are not the person that you will work for.
You will work for the individual or family that we are supporting.

Job Description
Who are we?
At Multiplex, we are changing skylines across the globe. As a pioneering construction business, we design and build complex, iconic and sustainable structures that add to the economic, cultural and community life in the areas we operate. We've got the boldness to take on projects others say can't be done. We have the entrepreneurial spirit to challenge preconceived ideas. And we've got the determination to unlock and deliver value where others cannot see it.
What is the overall job?
This role will be based at Peterborough City Hospital. Peterborough City Hospital is now regarded as the City's most significant building project since the cathedral was built in . The healthcare campus features: a 612-bed, 22-theatre Major Acute Hospital; a 98-bed Mental Health Unit; a 39-bed City Care Centre; a multi storey car park; helicopter pad; hard and soft landscaping and
... Click here to view more detail / apply for Service Desk Dispatcher

My client operates within the Fork Lift Truck sector. They currently have a requirement for an experience field service engineer to cover customers in the West Midlands.

Customer service is at the very heart of their business, they strongly believe that success relies on their employee’s ability to really understand the needs and experiences of each customer, your goal will be to give our customers a great impression, and first-class service.

You will be dealing face-to-face with our customers, handling Forklift breakdowns, repairs & services, offering technical support and delivering outstanding service.

Hours are 8.00am to 5.00pm.

They offer:
A highly competitive base salary between £35000 - £45000 Salary will be dependent on experience and hours worked.
A fully kitted out van & fuel card
Company Mobile Phone
Holiday entitlement

Candidates must have: -
Minimum 3 years experience in forklift repair and maintenance.
Full UK Driving License.
Strong communication skills and the ability to communicate at all levels.
High standards, flexibility, and attention to detail.

Recovery Coordinator

Service Care Solutions are supporting a reputable non-profit provider in the West Midlands and they are currently recruiting for a Recovery Coordinator. As a Recovery Coordinator you will play a crucial role by supporting individuals that are suffering with Drug & Alcohol addiction. The Ideal candidate needs to be experienced within the field but also someone who is highly driven and can identify positivity within a service user and have the ability to develop potential within.

Key role and responsibilities for a Recovery Coordinator;

• Able to manage a caseload of 40-60 service users
• Supporting the individuals from Point of Entry
• Provide Screening, Assessment and Recovery Plans
• Deliver One to One interventions

Minimum requirements for a Recovery Coordinator;

• Experience of working within the Substance Misuse field
• Awareness of health issues relating to Substance Misuse
• Experience of Key Working and Care Planning

Our client vision is for people of all ages to be safe, build ambitions for the future and to reach their full potential. They create services and support people's complex Health and Social needs, helping them to build healthier lives that meaning and value for themselves and their families.

What we offer for a Recovery Coordinator;

• £250 Training Allowance
• Excellent Pay Rates
• A fantastic £250 Referral Bonus
• Specialist Substance Misuse consultants offering single point of contact

If you want to hear more about this Recovery Coordinator role please send us your CV by clicking 'apply now!

Job Advertisement: Community Psychiatric Nurse (CPN)
Location: Warwickshire
Contract Type: Temporary (NHS)
Hours: Full-time, Monday to Friday, 9 AM to 5 PM

Service Care Solutions is currently recruiting for a Community Psychiatric Nurse (CPN) to join a multi-disciplinary Age Independent Memory Assessment Service within the NHS in Warwickshire.

Role Overview:
The post holder will play a crucial role in providing assessment and diagnosis for individuals experiencing cognitive decline. This service aims to determine the appropriate interventions while adhering to the principles of the "Living Well with Dementia" strategy in the least restrictive environment.

Key Responsibilities:
The successful candidate will be responsible for delivering a range of interventions in accordance with operational policy, including but not limited to:

• Memory Assessment: Conduct comprehensive assessments to evaluate cognitive function and memory.
• Timely Diagnosis: Ensure prompt diagnosis of cognitive impairments to facilitate early intervention.
• Pharmacological Treatment: Administer and monitor pharmacological therapies as indicated by assessments.
• Post-Diagnosis Support/Signposting: Provide ongoing support and guidance to patients and their families following diagnosis, connecting them to relevant services and resources.
• Monitoring/Review: Regularly review patient progress and adapt care plans as necessary to meet changing needs.

Qualifications and Skills:

• Valid registration as a nurse with the NMC
• Previous experience in mental health nursing, preferably within memory assessment or dementia care
• Strong communication and interpersonal skills
• Ability to work effectively in a multi-disciplinary team

Application Process:
If you are passionate about supporting individuals with cognitive decline and have the relevant experience, we encourage you to apply for this rewarding opportunity.
For further details or to submit your application, please contact us at Service Care Solutions.

Please also bear in mind our £250 referral fee bonus for any nurse you refer who we place in to work on a 3-month contract.

We also offer a £250 sign up bonus for any new nurses that register with our agency. This will be paid in your first pay packet.

The Benefits of Working with Service Care Solutions:

• DBS disclosures provided via fast track online services free of charge
• 3 weekly payroll runs
• £250 training allowance
• Excellent pay rates
• Specialist mental health consultants offering single point of contact
• Frequent notifications of upcoming opportunities via text and email
• Ltd and PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities

Please send your CV to andrew.wiles@servicecare.org.uk

Substance Misuse Nurse

Service Care Solutions are currently recruiting for a Substance Misuse Nurse, you must deliver high standards of Nursing care for the treatment and support of Substance dependency. You must also be able to provide high-quality clinical assessments and treatment to Substance dependants clients in a residential setting, working in a multi-disciplinary team.

Key role and responsibilities for a Substance Misuse Nurse

• Support for Drug and Alcohol users with complex needs as part of a 12 step programme
• Liaise with other professionals and members of the wider multidisciplinary treatment team
• Provide interventions
• Promote Health and Well-Being of client and maintain a safe, caring therapeutic environment
• Undertake initial health assessment on admission to include Mental Health and Substance Misuse history

Minimum requirements for a Substance Misuse Nurse;

• Nurse Qualification - RGN, RMN or RNLD with UK Registration
• Ability to work with the 12 Step Programme (Recovery Model)
• Awareness of health issues relating to Substance Misuse
• Experience of Key Working and Care Planning

Our client empower people to break the often, interlinked cycles of crime and addiction to help them move forward with the lives. For over 25 years they have been working with people to build positive and productive lives.

What we offer for a Substance Misuse Nurse;

• £250 Training Allowance
• Excellent Pay Rates
• A fantastic £250 Referral Bonus
• Specialist Substance Misuse consultants offering single point of contact

If you want to hear more about this Substance Misuse Nurse role please send us your CV by clicking 'apply now'!

Purchasing Data Quality Support Assistant, Leeds

Working hours 9am till 5pm Monday to Friday
We will consider flexible working arrangements

Temporary contract - 3 months

Start Date - ASAP

We will consider flexible working arrangements
Overview of the Role
You will provide a professional administrative service supporting the data cleansing activities of the CPS Programme for the Purchasing work stream. Working with colleagues and suppliers, you will ensure that the master data is accurate, complete and consistent to enable a seamless migration to a new ERP solution. You will have a proactive approach to problem solving, helping to resolve purchasing and invoice queries and will work with the SAP purchasing system (P2P) and other in-house procurement systems entering information and generating reports. You will be self-motivated and resourceful with excellent communication skills and the ability to work with a wide range of people and as part of a team. You will have strong numeracy and literacy and IT skills and be willing to undertake any training required that is relevant to your role.

Main Duties and Responsibilities
* Experience of working in an office/administrative environment;
* Excellent attention to detail;
* The ability to work to tight deadlines;
* Strong analytical and problem solving skills with the ability to resolve complex queries;
* Evidence of high level of proficiency with IT, particularly in the use of Microsoft based applications;
* Evidence of effective time-management and organisational skills;
* Excellent communication skills with an ability to develop and maintain good working relationships with internal and external stakeholders at all levels;
* Evidence of self-motivation and resourcefulness whilst maintaining an ability to work as part of a team;
* Experience of dealing with confidential information.

Additional Experience
* Previous experience with SAP P2P systems or equivalent ERP solutions;
* Experience of public sector administrative procedures;
* Familiarity of working within a procurement environment and with relevant
procurement/finance terminology and processes.

What does the role entail?
* Resolving blocked invoice queries using SAP MRBR and ZMIR5 reporting
* Generating standard SAP reports and extracting master data
* Assisting with the correction of vendor records
* Liaising with suppliers to obtain company information to ensure the
completeness of vendor records
* Supporting the closure of completed purchase orders and identifying any
remediation required to maintain the GR/IR account
* Ensuring open purchase requisitions are approved or closed as required to maintain data quality
* Building up a network of staff contacts, liaising to discuss mutual problems and working to devise solutions which may be adopted as best practise
* Maintaining records and files to an auditable standard

Qualifications and Skills
Essential:
* Knowledge of SAP ERP System;
* Familiarity with working in a small team managing purchasing issues &
questions, working on your own initiative, good communicator and have the
ability to network across the organisation both internally and with external
suppliers;
* Accuracy of data entry into an ERP System;
* Ability to rectify master data corrections in a timely manner with an audit trail embedded;
* Good IT Skills and use of Microsoft Applications (Word, Excel, teams, MS
Office);
* Ability to maintain good working relationships both internally and externally;
* Strong analytical and problem solving skills with the ability to resolve complex queries;
* A willingness to undertake required training courses: procurement-related SAP training is mandatory.

Desirable:
* Good understanding of Purchase to Pay Cycle;
* Understand of the Operational transaction within purchasing;

Support Workers

Due to increased demand for support workers in the Halifax area Precedo HealthCare are recruiting experienced Support Workers for Agency work in Halifax and surrounding area.

We are looking for supports workers with experience of looking after clients with a variety of different complex needs which include, learning disability, autism and mental health, physical disability and older people with care and support needs, including people living with dementia.

You will working in supported living, residential care, community support, respite services and domiciliary care , and properties that have been adapted to individual needs, this may also be recovery and rehabilitation via community support services enable older people to retain their independence.

We can only accept applications from candidates who are located in and eligible to work within the UK. - This post will not be open to Sponsorship under the UKVI scheme.

We're an equal opportunity employer - that means that anyone with the right skills is encouraged to apply, regardless of age, ethnicity, religion, sexuality or any disabilities.

Precedo Healthcare are proud to be members of Safer Jobs.https://www.jobsaware.co.uk

Support Worker Burgess Hill - £12.15 ph

Typical Shifts are: 07:30 am-15.00pm, 15:00pm - 22:00pm, Sleep in 22:30pm 07:30am

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Female* Support Workers with a passion for enhancing the quality of life of the people we support.
As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our supported living service in Burgess Hill is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

We’re interested in our Care Assistants having both the right experience and the right values. This is why at this service our Care Assistants should hold a full UK driving license, be resilient, flexible and composed in their approach, have experience with following Positive Behaviour Support plans and reflective practice as well as experience working with individuals with complex individuals with mental health needs

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

* Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010

We're looking for a Field Care Supervisor for a care provider in the London Borough of Wandsworth . Salary up to £27k Role is Monday-Friday 9am - 5pm but you will be expected to be available if needed to do care calls

This could include assessments, supervisions, spot checks, appraisals, and care plans. Arranging shadow shifts, helping new carers etc.

The Job:
As the Field Care Supervisor you will:

• Plan, direct, follow and deliver high-quality person-centred care.
• Ensure the service and its resources are managed effectively, economically, and efficiently.
• Nurture and mentor the dedicated staff team.
• Support with business development and continued growth of the branch.
• Carry out risk assessments and close work with the social workers, compliance team and care coordinators

Requirements:
To Be considered for the Field Care Supervisor role you will need:

• Experience as a Field Care Supervisor for a minimum of 6 months.
• Knowledge and understanding of all regulatory and statutory requirements, including CQC, health & safety and local authority requirements.
• Excellent people management and leadership, communication, and interpersonal skills; organisational skills
• The Level 3 in health & Social Care would be advantageous although they are willing to support someone wanting to do their level 3.

Think that this Field Care Supervisor role is the perfect job for you? Then we'd love to hear from you.
Just click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews.

INDCRE Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

Care Coordinator
Location: Wandsworth Area, London
Salary: £25,000 - £27,000 per annum
Contract Type: Full-Time, Permanent

About Us:
We are a well-established homecare provider, delivering high-quality, person-centered care to individuals across the Wandsworth area. Our dedicated team of 30 Care Assistants provides between 800 and 1,000 care hours each week, supporting clients with diverse needs to live independently in their own homes. We are passionate about offering exceptional care and ensuring continuity for all our clients.

Role Overview:
As a Care Coordinator, you will play a key role in the smooth running of our service, ensuring that all care is delivered to a high standard and that staff rotas are effectively managed. You will be responsible for overseeing care schedules, coordinating shifts, managing staff absences, and liaising closely with clients and their families.

Key Responsibilities:

Scheduling & Coordination: Manage the weekly rota for a team of 30 Care Assistants, ensuring each shift is covered and all client needs are met.

Absence Management: Handle unplanned absences, finding cover and updating clients on any necessary changes.

Client Matching: Assign Care Assistants to clients based on compatibility, care requirements, and location to maintain consistency and quality of care.

Compliance & Documentation: Ensure that all records are kept up-to-date, in line with regulatory standards and company policy.

On-Call Duty: Be available for on-call support one week in every three, to handle emergencies or last-minute changes.

Team Support: Offer guidance and support to Care Assistants, addressing any issues or concerns that may arise.

Communication: Serve as a primary point of contact for clients and their families, ensuring satisfaction and handling any feedback effectively.

Benefits:

Competitive salary of £25,000 - £27,000 per annum
On-call responsibility one week in every three
Central office location in Wandsworth with no requirement to drive

Criteria:

Experience: A background in homecare is essential, with experience in coordinating and managing rotas preferred.
Organizational Skills: Strong organizational abilities and attention to detail to handle scheduling, documentation, and client management efficiently.
Communication: Excellent interpersonal skills to maintain strong relationships with both clients and care staff.
If you are a dedicated, organized professional with a background in homecare and experience managing rotas, we would love to hear from you. Join us in making a difference in people’s lives every day.

Electrically Biased Maintenance Engineer

Permanent Nights (10pm to 6am) - Monday to Friday

Location: Halifax

Salary: £48,000 Per Annum

Maintenance Engineer (Permanent Nights) - Requirements

• Educated to a minimum Level 3 in Electrical Engineering
• Strong practical knowledge of Electrical and Mechanical Engineering / Maintenance, with excellent problem solving and fault-finding skills
• Experience working as a Maintenance Engineer within an Industrial Manufacturing environment
• Previous experience and knowledge of Planned Preventative & Total Productive Maintenance to improve machine condition, product quality and reduce downtime
• Good oral and written communication skills
• Able to read engineering drawings

Maintenance Engineer (Permanent Nights) - Responsibilities

• Ensure all machines are maintained safely & efficiently in accordance with relevant legislation and that the Company's legal responsibilities in regard of equipment installation & maintenance are fully complied with
• Participates in operational projects across the site
• Carry out maintenance checks of equipment & day to day repairs, adjustments & improvements
• Maintain site services and facilities
• Be responsible for carrying out breakdown resolution, planned preventative maintenance activities, working with the Lean ethos to ensure highest standards on machine condition
• Liaise with the production team to ensure business requirements are satisfied by ensuring activities are carried out promptly & correctly to support plant optimisation
• As required undertake appropriate Install, Decommissioning, Recommissioning and testing etc of Capital Equipment
• Ensure Quality, Health, Safety and Environmental standards are adhered to including the requirements of ISO 9001, 14001 & 45001

For further details or to apply email Jason Wallis at jason.wallis@servicecare.org.uk