As a Director of Force Support, GS-0301-13, you will serve as the Force Support Squadron (FSS) Director and to exercise first and second level supervisory and managerial authorities over the FSS, manage the activities of the FSS, Commander Support Staff (CSS) and oversee the planning, direction, and timely execution of high visibility and high impact FSS programs. This PD can only be utilized when the DSG Commander is the full-time technician. The Director of Force Support makes independent technical and executive decisions for the squadron in all areas of functional responsibility. This is an Air National Guard (ANG) Title 32 Technician position requiring military membership, compatible military skill assignment, and classification.

As a Biological Science Technician your duties will include, but are not limited to, the following:

• Assists in planning wildlife censuses and surveys such as establishing schedules and procedures to accomplish surveys. Independently carries out wildlife studies by following research methods and established procedures for accomplishing
  and reporting the work. Monitors and implement activities related to conservation, management, and/or control of wildlife. Monitors and assists in control of wildlife, plant disease outbreaks, pest plant control, mowing/seeding activities and vegetation removal. Captures, applies visual and radio tags, and gathers physiological and spatial data on wildlife.
• Assists in planning plants surveys and recommends plant management practices.
  Assists in planning habitat management activities designed to monitor, control, and eradicate non-native or invasive plant species and/or limit plant disease outbreaks. Independently carries out plant studies by following research methods and
  established procedures for accomplishing and reporting the work.
• Collects, assesses, and organizes biological and physical environment data from field investigations and reports findings to determine actual and potential impact on fish, wildlife or plant resources from development projects, restoration projects or habitat improvement projects.
• Provides basic information on fish and wildlife resources and the United States Fish and Wildlife Service to groups and individuals.
• Operates farm tractors, light trucks, vehicles, small watercraft and various other equipment such as generators, radios, radio tracking equipment, water monitoring equipment, global positioning systems and cameras. Provides work direction and guidance to biological technicians and volunteers and YCC enrollees, including safe handling of tools and operation of motorized vehicles and watercraft.

As a Biological Science Technician your duties will include, but are not limited to, the following:

• The incumbent participates in multifaceted wildlife studies, including carrying out a variety of research and survey methods, analyzing established data, and monitoring environmental elements related to conservation, management, and/or control of wildlife. Assists with performing biological studies for determining the manner and extent to which wildlife populations are affected by management activities. Uses field equipment including cameras, GPS equipment, binoculars, rangefinders and computers in order to capture wildlife survey data or for other records. Independently identifies and collects data for studies.
• Surveys and observes avian populations, looking for abundance, behavior, habitat, sex and age structure, and seasonal movements. Identifies birds by sight and sound. Collects avian morphometric data and biological samples by capturing, measuring, bleeding, and marking birds. Uses field equipment including cameras, GPS equipment, binoculars, rangefinders and computers in order to capture avian survey data or for other records.
• The incumbent participates in multifaceted plant studies, including carrying out a variety of research and survey methods, analyzing established data, and monitoring environmental elements such as temperature, humidity, etc., and how it impacts plant health. Uses field equipment including cameras, GPS equipment, binoculars, rangefinders and computers in order to capture survey data or for other records. Conducts and/or monitors grazing activities, water control structures, and/or management monitoring studies. Identifies native and exotic flora and fauna.
• Survey's location for invasive species populations. Works with the biologists to outline a plan to minimize or remove invasive species. Uses field equipment including cameras, GPS equipment, binoculars, rangefinders and computers in order to capture survey data or for other records. Assists with invasive species removal projects, recording and submitting accomplishment data on the process of technical assistance and habitat restoration activities.
• The incumbent uses a variety of databases and reporting systems to store, compile, and analyze data from monitoring and studies.
• Loads and unloads materials and equipment, cleans grounds, collects and disposes of refuse and performs a variety of light maintenance and housekeeping tasks involving the use of hand and power tools and equipment. Assists with outdoor projects such as trail maintenance.

• You will be the subject matter expert for all administrative support programs assigned to the Corps Chiefs Office for programs under Deputy Surgeon General/Surgeon General.
• You will perform program/project planning and technically coordinates the consolidation and implementation of approved plans.
• You will be responsible for process development and improvement of programs.
• You will perform independent studies on the effectiveness and efficiency of the programs, interpret and implement changes to organizational wide policies as new higher echelon guidance and policy is released.
• You will monitor, review, and analyze program implementation, make decisions and independently recommend program adjustments to meet changing situations as well as to accommodate changes directed by higher authority.
• You will apply written and oral communication skills to assigned responsibilities; prepare fiscal, management, reporting and administrative planning documentation associated with assigned activities.
• You will serve as the tasker manager that facilitates and provides administrative support for the Corp Chiefs Office and Directorate personnel.
• You will be responsible for liaising between members of the different Corps, Navy Personnel Command, DHA, or other internal and external agencies to settle matters involving significant or controversial policies.
• You will serve as the subject matter consultant for all Navy correspondence.
• You will manage the supplies, supply orders, and assist the supervisor with the associated budgets.
• You will act as SharePoint administrator, ensuring all sites are well-maintained, and as Defense Travel System (DTS) Departmental Accountable Official ensuring review and approval of travel and assisting staff with completing travel claims.

As a Biological Science Technician your duties will include, but are not limited to, the following:

• Assists in planning and execution of wildlife studies, censuses and surveys such as establishing schedules and procedures for accomplishing and reporting the work. Monitors and implement activities related to conservation, management, and/or control of wildlife. Captures, applies visual and radio tags, and gathers physiological and spatial data on wildlife.
• Assists in planning plants surveys and recommends plant management practices. Monitors and assists in control plant disease outbreaks, pest plant control, mowing/seeding activities and vegetation removal.
• Collects, assesses, and organizes biological and physical environment data from field investigations and reports findings to determine actual and potential impact on fish, wildlife or plant resources from development projects, restoration projects or habitat improvement projects.
• Use automated databases to enter, organize and perform preliminary analysis of collected field data, using standard statistical methods in preparation of wildlife and/or botany reports. Analyze and summarize biological data using a variety of database software programs or other presentation approaches, ensuring records are detailed, precise and accurately transferred (e.g., terrestrial, geologic, geographic, hydrologic, ecologic, and environmental data).
• Assist in preparing news release drafts for area media, and/or presenting informational or educational programs to individuals, local organizations, and schools.
• Operates farm tractors, light trucks, vehicles, small water craft and various other equipment such as generators, radios, radio tracking equipment, water monitoring equipment, global positioning systems and cameras. Provides work direction and guidance to biological technicians and volunteers and YCC enrollees, including safe handling of tools and operation of motorized vehicles and watercraft. Collects physiological and demographic data on harvested game at hunter check stations.

Bodington is our 120-bed home located at beautiful Wentworth Falls. We have permanent part-time and casual positions available across all days of the week. 

Bodington is not close to public transport so a motor vehicle would be advantageous

Working at Catholic Healthcare as a Personal Care Assistant means:

• You will be part of a growing not-for-profit organisation that values its employees
• Great salary packaging benefits including meal and entertainment benefits
• NSW pay rates $30.71 per hour + super + shift loadings + salary packaging
• Continual learning and development opportunities
• Annual scholarship program to support further education
• Paid parental leave and long service leave after 5 years
• 42 Locations across NSW + QLD if you decide to move!
• Discounted gym membership through Fitness Passport

As part of a dedicated team who work hard to create a safe, home like environment you'll be responsible for:

• Assisting with personal care such as showering and dressing
• Supporting with day-to-day tasks such as eating and social activities
• Working with clinical staff to ensure care and medication plans are followed
• Maintaining documentation and working as part of a team to ensure our residents' health and well-being are optimized, and
• Providing high quality service to families and the community

What you will need to be considered:

• Successfully completed a Certificate 3 in Aged Care (or equivalent)
• Warm and empathetic interpersonal skills, with experience interacting with a wide range of people
• A genuine passion for providing high quality care to the elderly
• Ability to read, write and communicate effectively in English
• Ability to work independently and as part of a multidisciplinary team
• Flexibility and the ability to adapt to change
• Covid vaccination evidence
• NDIS screening check or willingness to obtain

• Permanent Full-time opportunity (Monday to Friday - no shift work!)
• Clinical leadership opportunity 
• From $56.08 to $60.98 per hour + Superannuation + NFP tax break
• Join a large, successful & rewarding aged care organisation

Bodington is our 120-bed home offering exceptional care to all our residents. Situated in the picturesque bushland of Wentworth Falls, we offer a home-like environment where residents and staff are treated with compassion and respect

We are looking for a motivated and hands-on clinical expert with excellent leadership and communication skills to pursue a career opportunity with Catholic Healthcare. As our new Care Manager, you will act as the clinical lead to ensure delivery of quality clinical and person first care for our residents.

To be successful for this role, you will have:

• Authority to practice as a Registered Nurse with AHPRA
• Demonstrated work experience as a Clinical Care Manager 
• Extensive knowledge of the clinical functions of an Aged Care home
• Superior communication skills both written and verbal
• Demonstrated ability to be self-motivated and promote a positive work environment
• Willingness to provide evidence of Covid Vaccination

On offer is a supportive and rewarding role that is both hands on and has key leadership functions. Why you'll love working with us:

• An opportunity to build a career with a successful growing values-based organisation;
• Be part of a supportive and inclusive 'people first' culture; 
• Not for profit salary packing and meal entertainment benefits;
• Internal leadership and management programs for emerging leaders;
• Discounted gym membership through Fitness Passport; 
• Access to CHL’s Healthy Body and Mind Hub for you and your loved ones.

Bodington is our 120-bed home located at beautiful Wentworth Falls. We have Morning, Afternoon and Night shift permanent part-time positions available across all days of the week. 

Bodington is not close to public transport so a motor vehicle would be advantageous

Working at Catholic Healthcare as a Personal Care Assistant means:

• You will be part of a growing not-for-profit organisation that values its employees
• Great salary packaging benefits including meal and entertainment benefits
• NSW pay rates $30.71 per hour + super + shift loadings + salary packaging
• Continual learning and development opportunities
• Annual scholarship program to support further education
• Paid parental leave and long service leave after 5 years
• Additional week of leave for Enterprise Agreement shift workers
• 42 Locations across NSW + QLD if you decide to move!
• Discounted gym membership through Fitness Passport

As part of a dedicated team who work hard to create a safe, home like environment you'll be responsible for:

• Assisting with personal care such as showering and dressing
• Supporting with day-to-day tasks such as eating and social activities
• Working with clinical staff to ensure care and medication plans are followed
• Maintaining documentation and working as part of a team to ensure our residents' health and well-being are optimized, and
• Providing high quality service to families and the community

What you will need to be considered:

• Successfully completed a Certificate 3 in Aged Care (or equivalent)
• Warm and empathetic interpersonal skills, with experience interacting with a wide range of people
• A genuine passion for providing high quality care to the elderly
• Ability to read, write and communicate effectively in English
• Ability to work independently and as part of a multidisciplinary team
• Flexibility and the ability to adapt to change
• Covid vaccination evidence
• NDIS screening check or willingness to obtain

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What we offer 

• Competitive salary

• Paid vacation/holidays/sick time - 15 days of vacation first year

• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one

• Extensive product and on the job/cross training opportunities With outstanding resources

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

• Check us Out:  A Day in a Life at Johnson Controls

What you will do 

Johnson Controls is a global leader in the design, manufacture, installation, and service of a comprehensive array of networked and integrated fire alarm and suppression, security, and communications systems. Our continued success and growth has produced a need for a SSE, Service Sales Executive. The primary function of this position is to promote and sell service agreements for commercial building systems products to include fire alarm, suppression, sprinkler, security, sound, communication and inspections. Determine customer needs and develop sales strategies to meet those objectives. Close sufficient sales to meet sales plan objectives. Develop a positive ongoing relationship with customers. Develop and maintain an active proposal backlog that will support the sales plan. Conduct building surveys to support the development of estimates.  

How you will do it 

• Establish contact with prospect and qualify potential buyers of service contracts by scheduling sales calls, following up of leads and utilizing outlined marketing strategies. 

• Determine customer needs and develop a sales strategy to gain customer understanding of company service offerings. 

• Close sufficient sales to meet sales plan objectives. 

• Develop and maintain an active proposal backlog that will support achieving the designed sales plan. 

• Conduct building surveys to support the development of estimates. 

• Maintain correct and complete records of all sales related activities. 

• Submit all required sales reports, expenses, competitive activity and correspondence in an accurate and timely manner. 

• Develop a positive ongoing relationship with customers to ensure that Johnson Controls is meeting their requirements to ensure long-term customer loyalty. 

• Support the service department to generate leads for service or equipment/device upgrades. 

• Performs other duties as required. 

What we look for  

Required 

• Must have ability to handle a variety of situations encountered during sales process.  

• Must be able to work with minimal supervision.  

• Excellent communication skills.  

• Must have the ability to persuade and close sales and handle a variety of situations encountered during sales process and disciplined to work with limited supervision.  

Preferred 

• Bachelor degree in a technical or business discipline preferred or equivalent experience.  

• One to three years of sales experience in a related business with a proven successful record of accomplishment that is verifiable.  

#LI-AA2

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Be part of the future!

We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed.  We are committed to make a difference.

What we offer:

• Competitive Starting Pay
• Paid Training
• Global Advancement Opportunities
• Referral Bonuses
• Comprehensive Benefits
  • Medical/Dental/Vision insurance
  • Health Savings Account (HSA)
  • Life Insurance
  • 401(k) savings plan with company match
  • Short-Term and Long-Term Disability
  • Employee Assistance Program
  • Wellness Program
  • And More!

What you will do        

Under direct supervision, tracks and provides direct support for the planned service agreement renewal process. Actively participates in accounts receivable activities such as collections and new customer authorizations. Provides back up customer call handling, as needed. Provides administrative, day to day support in the service operational areas.

How you will do it

1. May be responsible for the scheduling, tracking, and monitoring of the touch point plans and the contract renewal life cycle process with the account owners. Escalate issues to appropriate individuals for timely follow-up as required. May require direct interaction with customers for follow-up to secure purchase orders or to meet special invoicing conditions. 

2. Updates the Service delivery plans as required by team. 

3. Runs query reports, researches, and reconciles unaligned costs, such as labor hours, material purchases, expenses and other service-related transactions. 

4. May prepare and submit service billings in a special invoice format as defined by individual customer account special handling requirements. 

5. Reconciliation of accounts payable exceptions as necessary. 

6. Researches, resolves, or escalates accounts receivable disputes as outlined in the escalation process. Works with Accounts Receivables contact to assist with resolution of truck-based team A/R issues. Determines appropriate actions for timely resolution. If needed, will interact with Customer to resolve receivable issues. Processes invoice credits and re-bills, as necessary. Proactively contacts customers ensure customer satisfaction and a commitment to pay. 

7. Updates and retains customer account information related to special billing conditions, tax status, invoice approval contacts, billing addresses and special billing rates up to date. 

8. Support inventory control process including updating equipment asset transactions. 

9. Assist CSAs in resolution of warranty/SD warranty issues. 

10. Provide additional service administration support, as required.

What we look for

Required

1. Strong interpersonal skills to effectively communicate with both internal and external clients.

2. Able to simultaneously handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence.

3. Able to prioritize work activities based upon financial impact to desired business goals.

4. Experience and/or basic project accounting or costing principals is desired. 

5. High school diploma or equivalent required, plus three to five years of related work experience, preferably within a service & sales, or technical work environment.

6. Proficient computer skills within the following applications: Advanced Microsoft Word, Excel, ACCESS, Desktop Publishing, and Internet business application usage.

7. Demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Be part of the future!

We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed.  We are committed to make a difference.

What we offer:

•             Competitive Starting Pay

•             Paid Training

•             Global Advancement Opportunities

•             Company Vehicle (as applicable)

•             Referral Bonuses

•             Comprehensive Benefits

•             Medical/Dental/Vision insurance

•             Health Savings Account (HSA)

•             Life Insurance

•             401(k) savings plan with company match

•             Short-Term and Long-Term Disability

•             Employee Assistance Program

•             Wellness Program

•             And More!

What you will do: 

Service Technicians diagnose problems and perform service and repairs on card access, CCTV, burglar alarm systems, electronic fire alarm systems and other related building system products at customer sites.  

How you will do it:

• Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment.  
• Service, troubleshoot, and install card access, CCTV, and burglar alarm systems.  
• Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals.  

• Exhibit effective customer service skills by consistently communicating with staff and customers to ensure customer satisfaction. 
• Complete Service Acknowledgements with proper coding through communication devices such as smart phones and laptop computers.  
• Obtain customer signature upon completed service call assignment.  
• Available for on-call emergency service.  
• Perform other duties as assigned. 

What we look for:  

Required 

• 2-year degree or equivalent combination of education and experience.  
• 4 years documented experience with card access and CCTV. 
• Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices. 
• Experience installing, inspecting, repairing, and programming card access and CCTV. 
• Fire alarm experience is a PLUS! 
• Experience in reading and interpreting blueprints, submittals, and operational/product manuals. 
• Ability to follow verbal and written instructions. 
• Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs. 
• Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc. 
• Ability to work flexible hours including weekends to meet customer requirements. 
• Overnight travel may be required. 
• Demonstrate a high level of customer service. 
• Maintain truck inventory to ensure timely response to customer needs. 
• Ability to adhere to, implement, and always follow safety guidelines and procedures. 
• Strong organizational skills, positive attitude, and an ability to learn quickly. 
• Possess a valid driver’s license and driving record that meets company requirements. 
• Able to pass a pre-employment background and drug test. 
• Retain any licenses that are required by National, State and Local codes. 
• Knowledge of applicable NFPA standards. 

Preferred: 

• NICET III preferred in the subfield of Special Hazard Systems or Level III in subfield of Fire Alarm. 

HIRING HOURLY RANGE: $30.12- $43.36 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)  This position includes a competitive benefits package. For details, please visit the Employee Benefits tab on our main careers page at https://www.johnsoncontrols.com/careers

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

Hospitality position provides “White Glove” customer service and is responsible for taking care of all client meetings and events, and hospitality tasks at a client location. 

Responsibilities

• Provide “White Glove” hospitality services
• Set-up meeting rooms as specified
• Perform walk through of floor(s) to inspect and ensure that all conference rooms and kitchens are clean, and stocked with supplies
• Clean pantry and kitchen as needed
• Provide support for miscellaneous requests and flex services
• Utilize various software and event planning programs to meet tasks
• Coordinate all hospitality-related functions and assist in prep set‐up/break‐down of all meetings, conferences and offsite events to ensure all requests are scheduled appropriately according to specified timelines provided by lawyers and legal practice assistants.
• Assist lawyers and support staff with menu arrangements, meeting room reservations and catering requests, accurately documenting all aspects to ensure all requests are met and information has been properly entered and executed.
• Provide Reception Desk coverage, including greeting, directing, and otherwise assisting firm guests; reception telephone coverage and responding in a timely manner to online/emailed space requests.

Job Requirements

• High School Diploma or GED
• Minimum of 2-year work experience, client service-oriented preferred
• Minimum of 5 years Hospitality/Concierge/Restaurant experience
• Good customer service skills, including tact in handling complaints.
• Good verbal and written communication skills
• Attention to detail and ability to multitask in a fast-paced environment
• Ability to lift or move 40 lbs.
• Ability to walk, bend, kneel, stand, and/or sit for an extended periods of time
• Working knowledge of Microsoft, Outlook, Word, and Excel

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

A Service Specialist is part of a team that provides various administrative support to our clients which may include; copy, print, mail, hospitality, facilities and receptionist services.

Essential Job Responsibilities

• Mail Services includes metering, sorting, and distributing mail and accountable packages per schedule

• Copy Services includes accurately producing copy, print and scan projects per written instructions

• Reception includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional manner

• Hospitality Services includes coordinator and upkeep of client conference rooms, common areas and kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed.

• Floor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance

• Facilities Services may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns.

Qualifications & Requirements

• High School Diploma or GED

• Minimum of 1 year work experience in a customer services field

• Ability to multitask with attention to detail

• Ability to resolve issues with professionalism and tact

• Ability to lift or move 40 lbs. or greater

• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.

• Ability to walk, bend, kneel, stand or sit for an extended period of time

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

A Service Specialist provides various administrative support services to our clients which may include copy, print, mail, miscellaneous facilities-related tasks, hospitality services, and receptionist services.

Essential Job Responsibilities

• Copy Services includes accurately producing copy, print and scan projects per written instructions.
• Mail Services includes assist with mail delivery, prepare for mail shipment, label or post outgoing mail, FedEx, UPS or other overnight delivery. Assists Office Administrator (OA) in providing overall support services necessary to assist the firm’s attorneys and support staff to function productively.
• Floor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance.
• Facilities Services includes set up conference rooms, meeting special client requirements, including correct table set up, tables are clean, lighting / shading is functional, and room is presentable.
• Performs facilities related duties including picture hanging, infrequent assembly of small furniture and other special needs as required.
• Assists with day-to-day facilities functions, including moving single or multiple offices/work locations, file cabinets, and boxes.
• Assist with office moves, replicating appearance in new location; set up of new offices with supplies, ensuring all equipment is functional, and office is presentable; departures, removal of all files delivering them to appropriate personnel, packaging of personal items, and ensuring office is presentable for next occupant.
• Hospitality Services includes coordination and upkeep of common areas and kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies.
• Reception includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional manner.

Qualifications & Requirements

• High School Diploma or GED
• Minimum of 1 year work experience in a customer services field
• Ability to multitask with attention to detail
• Ability to resolve issues with professionalism and tact
• Ability to lift or move 50-75 lbs. or greater
• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 50-75 lbs.
• Ability to walk, bend, kneel, stand or sit for an extended period of time
• Scheduled Shift: 8:30 am - 5:30 pm, Monday - Friday (in office, NO remote work)

The Compensation range for this role is 16.78 to 24.08 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

Click here to learn about Epiq's Benefits.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

The Lead Service Specialist assists the Supervisor or Manager in leading the workflow of the Service Specialists. Will accurately communicate with client staff and Epiq team members regarding commitments, deadlines and challenges. 

Essential Job Responsibilities

• Assign production tasks to team members

• Work independently on production assignments, often at a satellite copy center without direct supervision

• Ensure all projects have been properly completed and quality checked

• Work to resolve work issues or complaints such as: lost parcel, damaged package, untimely deliveries

• Assist management with training new hires on all processes

• Other duties may include, mail, distribution services, copy, print, records, facilities, reception, hospitality services

Qualifications & Requirements

• High School Diploma or GED

• Minimum of 2 years work experience, preferably in a mail or production, copy, print or scanning environment

• Ability to lead others in a professional manner

• Strong written and verbal communication skills with ability to resolve complaints

• Ability to multitask with attention to detail

• Working knowledge of MS Word, Excel and Outlook

• Ability to lift or move 40 lbs. or greater

• Ability to walk, bend, kneel, stand or sit for an extended period of time

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.