Total 167 Customer Service job vacancies in Swansea, Swansea, SA2 9EB

Your new company:

We are looking to recruit passionate and motivated support officers to provide person-centred support to individuals who are supported by this organisation. We aim to provide emotional support to people who are currently being exploited by the sex industry, including those suffering from substance misuse and people suffering with their mental health. We believe that everyone in society should have a chance to succeed, and be provided support when needed the most.

Your new role:

You will be working closely with the individuals to manage their needs. You will help service users to identify goals and provide the support they need to reach them. This will involve liaising with other agencies to help the people you support keep their place within the property. In addition, you will be supporting the service users to organise their finances and promote their independence. You will be completing activities to promote and build self-esteem.

What you'll need to succeed:

Experience of working with women who are vulnerable to sexual exploitation, knowledge of issues around domestic and sexual violence along with its effects on women and children. It is important that you can use a caring approach to build trust and strong relationships. It is also essential that you have strong listening skills and confidence to deal with potentially challenging situations. You will need to be a UK driver and have your own car. You will also be required to complete on-call duties, completing them 3/4 times a month on a rota basis.

What you'll get in return:

• Weekly pay
• A friendly, supportive office team is available 24/7 with our on-call system.
• Career progression
• Referral bonuses
• Free training
• Free DBS
• Flexible working
• Holiday pay
• 26-day holiday
• Enhanced family leave
• Pension
• Flexible working

What you need to do now:

If this role sounds like something you might be interested in, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company:

We are looking for flexible, motivated, and outgoing support workers to join our team of qualified staff. We deliver residential care within the Swansea area. Providing support with the care of adults with learning disabilities and complex needs. It is important to us that we build and maintain trust with the people we support, whilst promoting their rights, interests, and dignity.

Your new role:

The role of support worker will consist of supporting with the delivery of care to adults with learning disabilities and complex needs. You will be involved in the everyday routines of the patients, ensuring the psychological needs of each individual are met. This will include taking the patients out into the community to complete activities, allowing you to build strong relationships and self-esteem. We operate on a flexible rota, with scope to do both short and long days. However, flexibility is essential to deliver services over the full range of hours, this includes days, nights, weekends, bank holidays and sleep-ins. What you will need to succeed:To be a successful support worker in this role previous experience supporting adults with learning disabilities and challenging behaviour is preferred but not essential. You must also be committed to under-taking all pre-employment training. It is important that you work effectively within the team to provide the best service we can to the people we support. Driving is essential for this role.

What you will get in return:

• Weekly pay
• An internal payroll system with no umbrella companies and hidden costs/addition charges
• A friendly supportive office team available 24/7 with our on-call system
• Career progression
• Referral bonuses
• Free training
• Free DBS
• 25 days holiday plus public holidays.

What you need to do now

If you think the role of support worker suits your experiences and personality, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job is not right for you but you are looking for a new position, please contact us and we can discuss what you are looking for in your next role!

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
Our client is seeking motivated and customer-focused individuals to join their team as environmental call handlers. If you're passionate about helping people, have excellent communication skills, and thrive in a fast-paced environment, then this role is for you.

Your new role

• Handle inbound calls, emails, and chats from customers with professionalism and empathy.
• Assist customers with enquiries.
• Provide accurate information and resolve customer concerns efficiently.
• Maintain detailed records of interactions and follow up as needed.
• Collaborate with team members to improve processes and enhance customer satisfaction.

What you'll need to succeed

• Excellent verbal and written communication skills.
• Strong problem-solving abilities and a customer-centric mindset.
• The ability to multitask and work effectively in a dynamic environment.
• Previous experience in a call centre or office-based customer service role is a plus.
• Proficiency in using CRM software is preferable.

What you'll get in return

• Hybrid working policy
• Opportunities for growth and career advancement.
• Supportive and inclusive work environment.
• Make a difference by helping our customers every day!

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company:

We are looking for flexible, motivated, and outgoing support workers to join a large provider of care in South Wales. They provide support to adults with learning disabilities across Swansea and Neath Port Talbot.

Your new role:

The role of support worker will consist of supporting with the delivery of care to adults with learning disabilities and complex needs. You will be involved in the everyday routines of the patients, ensuring the psychological needs of each individual are met. This will include taking the patients out into the community to complete activities, allowing you to build strong relationships and self-esteem. They operate on a flexible rota, with scope to do both short and long days. However, flexibility is essential to deliver services over the full range of hours. This includes days, nights, weekends, bank holidays and sleep-ins.

What you will need to succeed:

To be a successful support worker in this role, previous experience supporting adults with learning disabilities and challenging behaviour is preferred but not essential. You must also be committed to under-taking all pre-employment training. It is important that you work effectively within the team to provide the best service we can to the people we support. Driving is essential for this role.

What you will get in return:

• Career progression
• Referral bonuses
• Free training
• Free DBS

What you need to do now:

If you think the role of support worker suits your experiences and personality, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job is not right for you, but you are looking for a new position, please contact us, and we can discuss what you are looking for in your next role!

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Female Support Worker

Swansea

Pay rate: £12.25 per hour (PAYE)

Holiday pay is separate, NOT inclusive of your hourly pay. i.e. £12 + holiday pay

**Please note that we are unable to offer sponsorship for any agency or permanent positions **

Brook Street Social Care support a wide range of clients from adults with learning disabilities, elderly individuals, children and young people, within hostels, with homelessness and individuals with mental health issues. Within all areas, you will be encouraged to promote independence and aid with fulfilling life skills, providing high-quality care and support to build positive relationships with residents, families and colleagues.

We predominately work with organisations who support adults with learning disabilities and therefore, it is essential you're a driver with access to your own vehicle and happy to undertake personal care.

We work based on your weekly availability to aim to provide you with the best flexibility we can in correspondence with our clients' needs. We also do this to provide continuity for both you and the individuals you would be supporting where at all possible. In addition, we aim is to keep work as local to you as possible however we cover all of Wales so this is entirely your choice.

Requirements:

6 months UK based care experience in the last year OR a year in the last 5 years

Right to work in the UK (we do not offer sponsorship)

Willing to undergo DBS and reference checks

Willing to undertake personal care

UK Driving Licensse

To be approachable, friendly, proactive and engage with the services users

Great communication, organisational and interpersonal skills

Why work with us:

Weekly pay and paid PAYE (We do not use umbrella companies - meaning you accrue holiday pay and no hidden fees)

24/7 contact with Brook Street Social Care

Pension scheme entitlement

Double pay on Bank Holidays

Separate holiday pay (you have a whole year to use it)

Access to specialist support through our Mental Health First Aiders

Online time sheets and payslips

Opportunity to work in various of settings and gain experience

Free training and refreshers provided including Manual handling, Medication, PBM and more! No fee for certificates!

To hear more about working with us, please apply by submitting your CV today.

#CFFJP

Brook Street Social Care is acting as an Employment Business in relation to this vacancy.

Do you enjoy working collaboratively with different business areas?

Do you have a knowledge of VAT and the reporting requirements surrounding this?

If so, we'd love to hear from you!

The purpose of the Financial Control Manager is to effectively support the management of business relationships between DVSA and its stakeholders, delivering a quality, effective and efficient service, achieved by proficient use of the finance systems.

You will be required to manage a team responsible for a financial control function of the organisation leading by example and providing support to staff in delivering the required outcomes of the organisation. The functions are delivered in partnership with our outsourced shared services provider. As part of this, identify and build efficiencies in processes with a view to automate, simplify and standardise wherever possible.

A part of this role will be stakeholder engagement including engaging with project teams to scope out any new business system specifications, then to support in the development, testing and implementation of the new service. There will be a need to challenge project teams where requirements are not being met and negotiate solutions as well as to escalate significant issues.

As a member of the Financial Control team, you may participate across the full breadth of the team’s remit, acting as a SME or managing BAU activities.

The 4 main areas are Tax compliance and Payroll, Accounts Receivable, Cash and Banking, Accounts Payable.

Responsibilities include but are not limited to:

• Building and maintaining excellent working relationships with key stakeholders such as customers, shared services and DVSA managers in the delivery of a quality and consistent Financial Control service
• Providing expert advice and guidance on complex VAT issues across the agency
• VAT compliance
• VAT returns
• Manage team responsible for Travel Services including Corporate travel booking and Corporate procurement cards.
• General ledger account reconciliations
• Developing and maintaining databases to mitigate reporting gaps and support maintenance activity

Please see the Candidate Pack attached to this job advert for more information about the role and responsibilities.