Total 794 Customer Service job vacancies in Ellesmere Port, Cheshire, CH65 3AL

角色

客戶服務主管 - 物流的主要角色是：

- 處理客戶的詢問，以滿足客戶的滿意度。

- 協助系統實施，強化系統/工作流程，以提高部門運作效率。

職責

客戶服務主管 - 物流全面負責客戶查詢和預訂確認，並在 Titimas Logistics Sdn. Bhd. 的規定範圍內負責。有限公司。

- 協助行銷團隊為新客戶準備報價，並繼續與他們建立業務關係以開展未來的業務；

- 檢查供應商的費率（承運人 – 貨運拼箱、整箱常規、滾裝船。空運/倉儲/運輸等）；

- 需要在收到CEO確認後的當天準備報價；

- 報價發出後與客戶跟進，以確保發貨；

- 密切監控和跟進貨運狀態直至工作完成，以避免任何問題；

- 向相關政府機構核實任何新物品/商品的進出口許可證要求

• 準備 MITI 成本分析
• MTIB執照更新

- 每月更新承運人自有貨櫃（COC）費率清單並分發給其他團隊成員；

- 為每批貨物準備成本會計表並在智慧貨運系統中更新報價；

- 在發送給會計部門之前檢查現金定期發票；

- 追蹤客戶付款情況；

- 監控JASA KITA倉庫的庫存變動，與進口團隊協調倉庫的庫存進出，並檢查供應商的發票；

- 不時需要時，執行上級/管理階層指派的任何其他工作。

資質

• 至少擁有相關領域的高級、中學、SPM / STPM 或文憑。
• 至少 2 年貨運方面的客戶服務/文件/操作經驗。
• 對整箱和拼箱運輸文件、清關和當地運輸有紮實的了解。有空運經驗者優先。
• 高效率的多工處理能力，良好的溝通與時間管理能力。
• 較強的報告能力。

津貼和福利

• 額外休假和假期
• 有薪休假
• 工資獲取 (EWA)
• 一般門診福利適用於配偶和子女
• 牙科/眼科護理報銷
• 團體健康和手術保險
• 績效激勵
• 休閒著裝要求
• 定期團隊活動
• 個人發展機會
• 有薪培訓和發展

Production Planner
Glazebury, Warrington, WA3
Full-time, Permanent
Monday - Thursday, 8:00 AM - 5:00 PM; Friday, 8:00 AM - 2:30 PM (on-site, not remote)
£28000 - £33000 per annum based on experience with the top of the grade being applicable to someone with 3 years of experience.

Job Summary
Our client is seeking an experienced and motivated Production Planner to join their team in the E-liquid and Flavouring Manufacturing Industry. You will be responsible for planning, scheduling, and managing production workflows, ensuring maximum efficiency and adherence to production targets. If you thrive in a fast-paced environment, have a keen eye for detail, and excel at balancing workloads, we want to hear from you!

Production Planner Key Responsibilities

Production Scheduling & Planning

• Develop and maintain production schedules based on customer orders, stock levels, and manufacturing capacity.
• Allocate resources efficiently to meet production deadlines and budgets.
• Monitor workflows to address delays or bottlenecks and adjust plans as needed.
• Collaborate with sales and technical teams to accommodate order changes and special requests.
• Work with procurement to ensure the timely availability of materials, components, and tools.
• Monitor inventory levels to prevent delays.

Process Improvement

• Identify inefficiencies and recommend improvements to boost productivity and reduce costs.
• Analyse production data to forecast needs and mitigate potential issues.
• Implement continuous improvement methodologies to enhance operations.

Coordination & Communication

• Collaborate with production supervisors, operators, and quality control teams to meet daily production goals.
• Act as a communication hub between departments.
• Provide regular updates on production status, risks, and mitigation strategies.

Reporting & Documentation

• Maintain accurate records of schedules, inventory, work orders, and outputs.
• Generate performance reports and recommend strategies for capacity planning and investments.

Experience & Requirements

• Minimum of 3 years of production planning experience (essential).
• Familiarity with manufacturing processes in e- liquids, flavourings, foods, or FMCG (advantageous).
• Strong organisational, analytical, and problem-solving skills.
• Ability to work independently, manage tasks, and perform under pressure.

The Package
This is a permanent role with Competitive pay, Company pension, Free on-site parking,20 days of holiday plus bank holidays, Early finish on Fridays.

Referral Bonus
If this Permanent Production Planner role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them.
If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

How to Apply
If you are interested in this Production Planner role, please send your CV mickey . stepans @ service care . org . uk or call me on 01772 208 967 discuss the vacancy in more detail.
Also, if this Production Planner role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all Industrial-related vacancies across the region.

Your new company
We are currently recruiting a housing support worker to work for a large housing association working within the community, based in Warrington Town Centre. This role is providing housing related support and advice to vulnerable people, including rough sleepers, those living in temporary accommodation within the privately rented sector and bed and breakfast or hotel accommodation.


Your new role
This role is full-time Monday-Friday, working from 9-5pm. You will be office based as you must be available for vulnerable clients who will drop in. You will be there to enable them to source and secure appropriate accommodation and for them to be able to live independently in a community setting. You will also be on hand to support with any advice and guidance in regard to benefits and other help that might be available. There will be occasions due to staff illness or holidays you will be required to cover members of the outreach team and complete morning walk rounds in the town centre.


What you'll need to succeed
It is essential you have knowledge of housing benefits and other welfare benefits, including Universal Credit. Knowledge / understanding of housing related support and customer outcomes is key and also landlord and tenant issues. Excellent written, verbal communication, numeracy and literacy skills and knowledge / ability to work with vulnerable people. The ability to prioritise and manage your workload, and you must be a confident user of Microsoft packages (Word/ Excel/ Outlook/Teams). The ability to undertake assessments and develop support plans with customers and the ability to sustain a professional relationship with customers and colleagues adhering to professional boundaries. You will require GCSE Maths and English (or equivalent).

Ideally, you will hold a full UK driving licence and have access to your own vehicle as you will be required to go out and visit clients in their accommodation.

What you'll get in return
You will receive a competitive hourly rate, and you will receive training and the opportunity to build relationships with other services who may have future employment opportunities.


What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Carbon60 are currently looking for Customer Operations Advisor to join a client of ours based on the Isover site in Runcorn. This position is a temporary role with a ASAP start running up until 5th Janaury.

Our client is a large engineering company who have over 170 sites across the UK and Ireland. They specialise in many different engineering services one of which they provide engineering services to their clients. To do this our client often base themselves on their customer sites which is what they have done in this instance.

Working Hours/Shift Pattern: 8:00-16:00 Monday - Friday, 30 mins lunch,

Main duties & responsibilities:

• Service engineers that visit stores
• Booking items in/out correctly using on-site IT systems
• Stock checks and housekeeping in the stores area
• Inventory management

Essential skills / experience / qualifications:

• Experience within a stores/warehouse environment
• Engineering background or previously worked within an engineering environment to recognise components easily is desirable
• Must have valid UK driving licence and access to own vehicle
• Understanding of quality checks in stores environment with goods in/goods out desirable
• Active FLT License - counterbalance highly desirable
• If an active license isn't held, the candidate can still be considered but won't be trained or involved in FLT duties. Refresher can be provided for those active license
• Basic level of IT literacy and numeracy (data entry and remembering part numbers etc and stock counts)
• Communication skills for customer facing role

If you are interested in this role, please apply now!! Interviews are being held immediately

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

A great opportunity has come up for an experienced electrical engineer to work with out client based in Warrington. You'll be working on commercial properties and buildings.

Rate: £30 LTD per hours
Hours: 37 hours a week
Days: Monday - Friday (Monday and Thursday are Office Days)

Job Description

• Organise and carry out design, installation, maintenance, testing and repair work for buildings such as schools, offices, libraries etc.
• Manage stock/supplies to ensure works are not delayed.
• To work as part of the Building Services Team on electrical services response maintenance work and, when directed, on electrical engineering elements of the planned programme and capital works under the direction of the Building Service Manager.
• You will lead and direct multi-disciplinary design teams to deliver capital projects from feasibility to completion.
• You will also carry out or commission condition surveys, commission support services and surveys and support clients as described in Service Level Agreements.

Requirements

• 2391 or equivalent
• 18th edition
• NVQ Level 3 Installations
• Driving License

Service Care Solutions are currently working with a charity to fill a long term contract for a Substance Misuse Recovery Worker. This role will be closely managing a caseload of Opiate, Alcohol and Non-Opiate cohort.

Key role and responsibilities for Recovery Worker

• Completing Comprehensive Assessments
• Managing a high caseload of complex cases
• Completing Care Plans & Risk Assessments
• Working closely with Substance Misuse clients
• Deliver harm reduction advice for needle & syringe, recovery interventions, blood borne virus intervention and overdose prevention
• Enable service users to access education, employment services, health services, and wellbeing & recovery support activities

Minimum requirements for Recovery Worker

• Knowledge of completing Comprehensive Assessments
• Experience managing a high caseload of complex clients
• Able to manage a mixed caseload of Opiate, Alcohol and Non-opiate cohort
• Excellent safeguarding knowledge
• Comfortable working in a busy environment
• Able to identify risks and take appropriate action

Our client has over 30 years' experience in delivering exceptional care and support to adults and young people across the UK. They focus on providing support for the 'journey' of those suffering from Alcohol & Drug addiction from start to finish offering a variety of services.

What we offer for a Recovery Worker

• Competitive Rate of £20-22 PH depending on experience
• Fantastic £250 referral bonus
• £150 sign up bonus

If you want to hear more about this Substance Misuse Recovery Worker role please send us your CV by clicking 'apply now'!

Service Care Solutions are currently working with a charity to fill a long term contract for a Substance Misuse Recovery Worker. This role will be closely managing a caseload of Opiate, Alcohol and Non-Opiate cohort.

Key role and responsibilities for Recovery Worker

• Completing Comprehensive Assessments
• Managing a high caseload of complex cases
• Completing Care Plans & Risk Assessments
• Working closely with Substance Misuse clients
• Deliver harm reduction advice for needle & syringe, recovery interventions, blood borne virus intervention and overdose prevention
• Enable service users to access education, employment services, health services, and wellbeing & recovery support activities

Minimum requirements for Recovery Worker

• Knowledge of completing Comprehensive Assessments
• Experience managing a high caseload of complex clients
• Able to manage a mixed caseload of Opiate, Alcohol and Non-opiate cohort
• Excellent safeguarding knowledge
• Comfortable working in a busy environment
• Able to identify risks and take appropriate action

Our client has over 30 years' experience in delivering exceptional care and support to adults and young people across the UK. They focus on providing support for the 'journey' of those suffering from Alcohol & Drug addiction from start to finish offering a variety of services.

What we offer for a Recovery Worker

• Competitive Rate of £20-22 PH depending on experience
• Fantastic £250 referral bonus
• £150 sign up bonus

If you want to hear more about this Substance Misuse Recovery Worker role please send us your CV by clicking 'apply now'!

Your new company:

We are looking for support workers with the right values and attitudes to join a large provider of care in South Wales. They provide support to adults with learning or physical disabilities across Swansea and Neath Port Talbot.

Your new role:

The role of support worker will consist of supporting with the delivery of a range of care to adults with learning disabilities, physical disabilities and additional health needs. You will be involved in providing both personal and physical care in line with each individual's care plan. This may involve administering medication, liaising with external professionals and providing access to the community. You will also support in maintaining and improving individuals wellbeing through participation in things such as arts and crafts, sports, shopping trips, holidays and various other activities. They operate on a flexible rota, with scope to do both short and long days. However, flexibility is essential to deliver services over the full range of hours. This includes days, nights, weekends, bank holidays and sleep-ins.

What you will need to succeed:

To be successful in the role of support worker, experience is not required. However, you will need a committed and motivated stance on personal and professional development. This includes willingness to undertake any training to improve your standard of care. The ability to complete domestic tasks such as cooking and cleaning is also essential, as well as supporting to create a safe and comfortable environment for those that you are supporting. In addition to the physical requirements of the role, you will also need to display a calm and non-judgmental manner, with the ability to deal with stressful situations. It is essential that you have a full UK driving licence and flexibility to work a range of shifts including days, nights, sleep-ins and weekends.

What you will get in return:

• Career progression
• Referral bonuses
• Free training
• Free DBS
• SCW registration fee is reimbursed by the organisation

What you need to do now:

If you think the role of support worker suits your experience and personality, click 'apply now' to forward an up-to-date copy of your CV, or call us now on 01792485970 and ask for Louis. If this job is not right for you, but you are looking for a new position, please contact us, and we can discuss what you are looking for in your next role!

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

A client within the public sector based in Greater Manchester is currently recruiting for an electrical Engineer to join their building services team as soon as possible. The client is offering a full time, temporary position with the ideal candidate having experience of working within the public sector environment.

The Role

The Services Engineer (Electrical) will be part of the Building Services Team, responsible for electrical services maintenance, planned programs, and capital works under the direction of the Building Services Manager.

Key responsibilities will include but not be limited to:

• Work as part of the Building Services Team to address electrical services maintenance and engineering elements of capital works.
• Lead multi-disciplinary project teams from feasibility to project completion.
• Prepare specifications, tender documentation, and contract drawings for electrical engineering works.
• Ensure the timely completion of response repair work, monitor contractors' progress, and carry out quality checks on-site.
• Produce cost estimates, oversee contractor orders, and validate invoices for completed work.

The Candidate

To be considered for this role you will require a degree or equivalent minimum ONC/OND and HNC/HND in Building Services (or equivalent), with a willingness to work towards Chartered Membership of CIBSE (or equivalent).

It will be essential to be in experiences in the below:

• Significant experience in electrical engineering and building services, particularly in maintenance, design, and project management.
• Experience in coordinating and leading electrical engineering projects from inception to completion.
• Advanced knowledge of electrical engineering standards, decarbonisation, and current legislative requirements.
• Proficiency in AutoCAD, NBS, NES, and other relevant software for design and documentation.

The client is looking to move quickly with this role and as such are offering £35 p/h Umbrella p/h (approx. £27 PAYE).

How to Apply

If this position sounds of interest, email a copy of your up-to-date CV to amy.dhawan@servicecare.org.uk or call Amy at Service Care Construction on 01772 208967 to discuss the vacancy in more detail.

Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region.

Referral Bonus

If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

Customer Service Advisor based in Warrington (WA5)

Offering £13.60 per hour, paid weekly - every Friday

Start date: 13th January

Interviews taking place in December

We are recruiting on behalf of our fantastic client based in Warrington, within this role you will be joining an existing team within a customer service department. Full training will be provided!

The Role

• Have a passion and commitment to provide the highest levels of customer satisfaction at each customer contact
• Making outbound calls to customers with outstanding bills, discussing their finances and setting up a payment plan to resolve the debt.
• Ability to deal sensatively with vulnerable customers
• Diagnose customer issues through detailed questioning and active listening.
• Investigate and interpret data held on a number of different systems.
• Manage customer expectations and set and agree timescales for actions to be performed.
• Review own performance statistics and take responsibility for personal development.
• Ability to be able to respond to and resolve written customer contacts.

The Hours: Full time, 37 hours per week.

• Monday - Friday; 8am-8pm,
• Working 1 in 4 Saturdays
• Fixed 4 week rota

The Pay: £13.60 per hour

• Paid weekly, every Friday

If this sounds like the role for you then apply now!

#CCNorthWest

Customer Service Advisor based in Warrington (WA5)

Offering £13.60 per hour, paid weekly - every Friday

Start date: 13th January 2025

We are recruiting on behalf of our fantastic client based in Warrington, within this role you will be joining an existing team within an inbound customer service department. Full training will be provided!

The Role

• Have a passion and commitment to provide the highest levels of customer satisfaction at each customer contact
• To identify and implement process improvements to improve service to the customer and operational performance
• To work in partnership with operations employees at all levels of the organisation to ensure work activities are resolved to the satisfaction of the customer.
• Accurately record and process a variety of customer enquiries.
• Diagnose customer issues through detailed questioning and active listening.
• Investigate and interpret data held on a number of different systems.
• Manage customer expectations and set and agree timescales for actions to be performed.
• Promote products in line with marketing input.
• Conduct outbound calls following events and system unavailability.
• Review own performance statistics and take responsibility for personal development.
• Ability to be able to respond to and resolve written customer contacts.

The Hours: Full time, 37 hours per week.

• Monday - Friday; 8am-8pm
• Saturday; 8am-4pm
• Sunday; Closed
• Working 1 in 4 Saturdays
• 4 week rolling rota.

The Pay: £13.60 per hour

• Paid weekly, every Friday

#CCNorthWest

• Facilitates patient check-in, verification of Defense Enrollment Eligibility Reporting System (DEERS).
• Coordinates with the Office Manager and leadership in addressing inappropriate, misdirected or problematic consults.
• Provide general and specific information to patients and their families to include new patient registration, patient familiarization with this facility, including parking, pharmacy, radiology and laboratory sites.
• Serves as the initial point of contact for arriving patients and customers
• Responsible for the preparation of a daily record of appointments for each medical provider displaying available, unavailable, and booked patient appointment times.