Scope of work
Reception Duties:
• Receiving visitors and render assistance to contractors/ vendors.
• Render assistance to walk-in pupils’ needs and simple non-life threatening first-aid support at the sickbay. To escalate to office staff immediately if it is beyond superficial cases.
• Handle situations when pupils vomit and soil their clothes, loan of uniforms, ad-hoc sewing of buttons on uniform, etc.
• Print and pass the Early Dismissal Form to parents.
Phone Call Duties:
• Handing phone calls on queries, feedbacks and requests.
• Taking messages and ensuring they are passed to the appropriate staff member in time.
Front Desk Admin Duties:
• Issue and collection of keys to staff/students/vendors.
• Manage incoming/outgoing mails and deliveries. (record, sort & distribute daily mail).
• Maintain resource files required for counter duty.
• Maintain the forms cabinet in the office. All forms must be current and to be replenished constantly.
• Operate office equipment like fax, photocopier, etc.
• Ad-hoc simple administrative duties that may be assigned by the school.
Qualifications, skills and experience:
a) 3 GCE ‘O’ Level passes or more, with a pass in English.
b) Preferably more than 2 years of experience in Administration.
c) Preferably with similar working experience in a school environment.
d) Preferably have a valid first-aid with CPR certification.
e) Experience in using MS Office Applications e.g. Excel, Word etc.
f) Communicate well in English.
g) Good interpersonal and customer service skills with patience and ability to remain calm during challenging situations.
h) Posses initative, good problem solving skills and ability to multitask during peak period.
i) Able to work independently as well as in a team with professional ethics.
Contract Period: From 1 January 2025 to 31 December 2025 with an option to
extend the Contract for a further period of 1 year from 01 January 2026 to 31 December 2026.
Personnel to be deployed at the following hours:
• Mondays to Thursdays: 7.00am to 4.00pm, inclusive of 30mins lunchbreak
• Fridays: 7.00am to 3.30pm, inclusive of 30mins lunch break
• Service not required on Saturdays, Sundays and gazetted publicholidays