Total 4,476 Customer Service job vacancies in Croydon, London, CR9 1DX

Job Title : SEN Funding Systems Support Officer (SO2)
Job Category : Education
Location : Lambeth Town Hall, London Borough of Lambeth
Hours Per Week : 35.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:30
Salary: £21.92

TO START ASAP!

To deliver a highly effective finance service that enables the SEND Service to deliver outcomes. Operating efficiently, using existing and new processes and procedures to assist in improving and delivery of service. ? Support the SEND QA Manager by facilitating and maintaining accurate budget monitoring data working closely with finance and using the Oracle Planning & Budgeting tool for the purpose of revenue budget monitoring. Ensuring that SEN pupil placement and funding information for all Lambeth SEN pupils’ remains accurate and up to date. ? To be responsible for the effective management of funding/payments for service providers, including schools, parents and independent providers.
Key Knowledge
K1 - Detailed knowledge of recent legislation related to Statutory Assessments of SEN.

K2 - Knowledge of school based systems and policies.

K3 - Knowledge of issues relating to pupils with SEN.

K4 - Knowledge and understanding of the necessity of financial control.

Relevant Experience
E1 - Demonstrable experience of working in an educational environment with children of school age and their families.

E2 - Experience of working in a multi - ethnic environment.

E3 - Experience of working and liaising with other agencies in a multi disciplinary setting.

E4 - Experience of maintaining manual and computerised databases.

E5 - Experience of establishing and monitoring procedures relating to Statements / EHC Plans of SEN.

SEN Funding Systems Support Officer (SO2)

Description
We are seeking a highly motivated and detail-oriented SEN Funding Systems Support Officer (SO2) to join our dedicated team. In this role, you will be instrumental in managing and supporting the special educational needs funding systems within our organization. Your expertise will ensure that the funding processes are efficient, transparent, and aligned with current regulatory requirements. You will liaise with various stakeholders, including local authorities, educational institutions, and parents, to facilitate effective funding distribution and utilization. Your analytical skills will be crucial in monitoring and evaluating the impact of funding on student outcomes. The SEN Funding Systems Support Officer will play a key role in providing training and guidance to staff on the funding process and systems. You will also work towards continuous improvement of our funding systems by identifying areas for development, gathering feedback, and implementing solutions. This is a fantastic opportunity for someone with a passion for supporting children with special educational needs and a desire to contribute to the educational sector by ensuring that resources are allocated effectively and fairly. If you possess strong organizational skills and are committed to making a difference, we encourage you to apply for this rewarding position.

Responsibilities
Manage and monitor the SEN funding systems to ensure accurate and timely processing of funding applications.
Provide technical support and guidance to staff on the use of funding systems and processes.
Engage with educational institutions and local authorities to ensure a clear understanding of funding criteria and processes.
Review and analyze funding applications to ensure compliance with policies and eligibility requirements.
Compile and retain records of funding awards, adjustments, and associated documentation for auditing purposes.
Assist in preparing reports on funding allocations, usage, and outcomes for senior management and stakeholders.
Identify areas for improvement within the funding systems and recommend solutions to enhance efficiency and effectiveness.
Requirements
Strong understanding of special educational needs legislation and funding processes.
Proven experience in a support role, preferably within an educational or governmental setting.
Excellent organizational and multitasking abilities to manage various funding applications simultaneously.
High attention to detail and accuracy in data entry and record-keeping practices.
Ability to communicate effectively with a variety of stakeholders, including parents, educators, and local authorities.
Competency in using funding management software and other relevant IT systems.
A proactive approach to problem-solving and the ability to work independently as well as part of a team.

Hours Per Week: 35.00
Start Time: 09:00
End Time: 17:30
Pay Per Hour: £21.92
Location: Lambeth, South East London

Should you wish to apply for this job opportunity, please, send an up to date CV.

Provide management leadership and development to a multidisciplinary crisis intervention team which includes both health and social care practitioners. Provide leadership management and development of the RBG out of hours service. To ensure the team operates cohesively to deliver timely, comprehensive assessment, treatment and intervention preventing hospital attendance / admission or premature care home admission. Provide strong leadership, guidance, and supervision to foster positive and collaborative team culture that emphasises client / patient-centred care, continuous learning and professional growth. To provide operational management and leadership to a multi-disciplinary/inter professorial team across health and social care including deputising for both the Adult Social Care (Royal Borough of Greenwich) and Health Service (Oxleas NHS Foundation Trust) leads. To promote and deliver partnership working with senior managers and colleagues across health and social care, and deliver the out of hospital strategy in the borough necessary to deliver the health and social care priorities. To deliver joint health and social care internal and external performance measures and fulfil both local and national statutory reporting requirements. Be accountable and provide clear leadership to all Health and Social Care staff in the team and ensure that all staff understand and contribute to NHS and Social Care challenges and opportunities.

We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager. The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below. For more information, please contact alison.hill8@nhs.net

Service and Project Management Responsible for the operational management and coordination of the core professional support and development services delivered across the workforce arm of the Medical Directors Office, including medical appraisal and revalidation, job planning, and performance based reward schemes. To develop, establish and oversee the maintenance of robust and integrated service management and administrative systems and procedures to ensure efficient and effective operation of the services across the Trust. To plan and oversee multi-layered service improvement projects in response to performance indicators or changes in national policy or local requirements. To design and oversee the production of accurate and high quality reports and information on a regular basis in order to inform the strategic decisions and operational activities of senior management and the clinical workforce alike. To devise, adopt and implement any new reporting arrangements required by emerging national policy or local strategic or operational needs. To implement and manage agreed quality assurance systems and activities in line with national guidelines and to identify, plan and coordinate appropriate service improvement projects in response to performance across quality assurance metrics. To undertake additional research, audit and other project work linked to the managed services as directed by the Operational Delivery Manager. To monitor any internal fitness to practise investigation processes in response to GMC requests, including maintaining standards in process and good record keeping in line with GMC and local policy. To implement on the behalf of the Responsible Officer and MDO senior management team and lead on specific projects as directed. Resource Management Responsible for the management of the service delivery team, including responsibility for training and development and performance management. Provide direction to the internal team to utilise their strengths and attributes to maximum effect to achieve objectives, ensuring they meet expected levels of performance and receive appropriate support and development. Communications & Relationship Management To support the resolution of complex and sensitive issues where escalated by the service administrators, often acting as a mediator and providing expert advice where needed. To promote supportive and positive relationships between the internal MDO team and the medical and dental professional body at the Trust, running a service that is client focused and responsive. To draft and disseminate appropriate communications across the Trust, informing and engaging clinical and management staff with programme aims, progress and changes, and often dealing with complex and sensitive issues. To provide training to medical, dental and management staff across the Trust related to the professional requirements of medical appraisal, revalidation, job planning and performance based awards programmes, and the IT systems and processes in place to support staff in complying with national requirements. To provide management leadership in achieving service and programme aims through influence, negotiation and persuasion across diverse groups of clinicians, especially where colleagues are facing competing priorities in achieving professional regulatory requirements. Draft appropriate material for the MDO pages of the Trust intranet site and manage the team of administrators to ensure these pages remain up to date and relevant. Liaise with external bodies including the GMC, NHS England and the Royal Colleges in adopting best practice and complying with reporting requirements, as directed by the Head of Service Contribute to an aligned approach with colleagues across partner organisations within Kings Health Partners in the development of quality standards and the delivery of core services. Information & Systems Management Responsible for proactively planning system changes to ensure that system inputs and outputs are designed to facilitate the Trusts participation in and compliance with changes in national policy and reporting requirements, including interpreting new guidance and recommendations To ensure accurate and fit for purpose data management and reporting systems are in place to enable senior management to monitor programme progress and compliance with national standards, including key metrics in monitoring and evaluating the quality of the core services across the Trust. Other Responsibilities To keep updated with developments, changes in legislation and updated national guidelines in relation to all medical workforce matters Ensure adherence to confidentiality of personal data in accordance with the Data Protection Act across all managed services Any other duties commensurate with the grade to ensure the smooth running of the Medical Directors Office To adopt a team approach to their duties in close liaison with the senior members of the core team, human resources and clinical departments in enabling the senior team, on behalf of the Trust, to meet their obligations under the relevant legislation

To efficiently undertake basic administration and clerical duties which may include the following duties inter-alia as directed:
• Data input, data extraction, photocopying, faxing, filing and typing duties
• To deal with internal and external post and emails on a day to day basis
• To support the team to maintain accurate, timely and legible records
• To answer/deal with queries, both face to face and via the telephone, take messages and pass them on to the relevant member of staff in an appropriate and timely manner.
• To file documents in court and assist in taking instructions from the clients.
• To provide appropriate reception cover as and when required.
• To meet and greet visitors as required.
• To maintain filing systems in line with organisations’ policies and procedures.
• To be a flexible and supportive member of the team.
• To maintain strict confidentiality at all times
• Attend and take part in team meetings & regular reviews with line manager etc.
• Throughout the training period the post holder will be expected to complete all educational and training as required.
• Ensuring the working environment is clean and tidy

The Professional Support Services team within the Office of the Chief Medical Officer at Guy's and St Thomas' NHS foundation trust wishes to appoint a Deputy Manager for the Professional Support Services team, which support and deliver the Revalidation, Job planning and appraisal function of the CMO office. The post holder will work as part of a dynamic team in delivering an effective service.

The Deputy Manager - Professional Support Services is responsible for managing robust and effective systems and processes to support the deliveryof the suite of professional support and development services delivered by the CMO Office, including medical appraisal, job planning, performance based awards schemes and other workforce related programmes of work.

As a key member of the service delivery team within the office, the post holder will manage a comprehensive and high quality project and service function in line with national policy requirements while continuing to meet the changing needs of the Trust’s medical and dental professionals. Importantly, they will provide critical management support to senior leadership in delivering against external reporting requirements and emerging programmes of work at national and local levels through the interpretation of guidance and the development of aligned processes.



This post holder will work within a multidisciplinary team and will require well developed organisational skills and the ability to handle queries in a sensitive manner. The role requires the exercise of initiative, and will include the deployment of sound judgement, problem solving and process focused skills in order to coordinate and report on a variety of time limited projects linked to the development of new processes.

Guy’s and St Thomas’ NHSFT comprises five of the UK’s best known hospitals – Guy’s, St Thomas’, Evelina London Children’s Hospital, Royal Brompton and Harefield – as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation.

We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark.

We have a long tradition of clinical and scientific achievement and – as part of King’s Health Partners – we are one of England’s eight academic health sciences centres, bringing together world-class clinical services, teaching and research. We have one of the National Institute for Health Research’s biomedical research centres, established with KCL in 2007, as well as dedicated clinical research facilities.

We have around 22,700 staff, making us one of the largest NHS Trusts in the country and one of the biggest employers locally. We aim to reflect the diversity of the communities we serve and continue to develop new and existing partnerships with local people, patients, neighbouring NHS organisations, local authorities and charitable bodies and GPs.

We strive to recruit and retain the best staff as the dedication and skills of our employees lie at the heart of our organisation and ensure that our services are of the highest quality, safe and focused on our patients.

Service and Project Management

· Responsible for the operational management and coordination of the core professional support and development services delivered across the workforce arm of the Medical Director’s Office, including medical appraisal and revalidation, job planning, and performance based reward schemes.

· To develop, establish and oversee the maintenance of robust and integrated service management and administrative systems and procedures to ensure efficient and effective operation of the services across the Trust.

· To plan and oversee multi-layered service improvement projects in response to performance indicators or changes in national policy or local requirements.

· To design and oversee the production of accurate and high quality reports and information on a regular basis in order to inform the strategic decisions and operational activities of senior management and the clinical workforce alike.

· To devise, adopt and implement any new reporting arrangements required by emerging national policy or local strategic or operational needs.

· To implement and manage agreed quality assurance systems and activities in line with national guidelines and to identify, plan and coordinate appropriate service improvement projects in response to performance across quality assurance metrics.

· To undertake additional research, audit and other project work linked to the managed services as directed by the Operational Delivery Manager.

· To monitorany internal fitness to practise investigation processes in response to GMC requests, including maintaining standards in process and good record keeping in line with GMC and local policy.

· To implement on the behalf of the Responsible Officer and MDO senior management team and lead on specific projects as directed.

Resource Management

· Responsible for the management of the service delivery team, including responsibility for training and development and performance management.

· Provide direction to the internal team to utilise their strengths and attributes to maximum effect to achieve objectives, ensuring they meet expected levels of performance and receive appropriate support and development.

Communications & Relationship Management

· To support the resolution of complex and sensitive issues where escalated by the service administrators, often acting as a mediator and providing expert advice where needed.

· To promote supportive and positive relationships between the internal MDO team and the medical and dental professional body at the Trust, running a service that is client focused and responsive.

· To draft and disseminate appropriate communications across the Trust, informing and engaging clinical and management staff with programme aims, progress and changes, and often dealing with complex and sensitive issues.

· To provide training to medical, dental and management staff across the Trust related to the professional requirements of medical appraisal, revalidation, job planning and performance based awards programmes, and the IT systems and processes in place to support staff in complying with national requirements.

· To provide management leadership in achieving service and programme aims through influence, negotiation and persuasion across diverse groups of clinicians, especially where colleagues are facing competing priorities in achieving professional regulatory requirements.

· Draft appropriate material for the MDO pages of the Trust intranet site and manage the team of administrators to ensure these pages remain up to date and relevant.

· Liaise with external bodies including the GMC, NHS England and the Royal Colleges in adopting best practice and complying with reporting requirements, as directed by the Head of Service

· Contribute to an aligned approach with colleagues across partner organisations within King’s Health Partners in the development of quality standards and the delivery of core services.

Information & Systems Management

· Responsible for proactively planning system changes to ensure that system inputs and outputs are designed to facilitate the Trust’s participation in and compliance with changes in national policy and reporting requirements, including interpreting new guidance and recommendations

· To ensure accurate and fit for purpose data management and reporting systems are in place to enable senior management to monitor programme progress and compliance with national standards, including key metrics in monitoring and evaluating the quality of the core services across the Trust.

Other Responsibilities

· To keep updated with developments, changes in legislation and updated national guidelines in relation to all medical workforce matters

· Ensure adherence to confidentiality of personal data in accordance with the Data Protection Act across all managed services

· Any other duties commensurate with the grade to ensure the smooth running of the Medical Director’s Office

· To adopt a team approach to their duties in close liaison with the senior members of the core team, human resources and clinical departments in enabling the senior team, on behalf of the Trust, to meet their obligations under the relevant legislation


This advert closes on Sunday 17 Nov 2024

Learning Support Assistant – SEMH School – All-through – Wandsworth - £85 to £100 per day – Starting ASAP – Full time

• Learning Support Assistant required for a SEN School in Wandsworth.
• Learning Support Assistant available to start ASAP.
• Learning Support Assistant with strong behaviour management skills.
• Experience working with Social, Emotional & Mental Health (SEMH) needs is preferred. Backgrounds in tutoring with English and Maths is also welcomed.

Are you looking for a Learning Support Assistant role?

Do you live locally to Wandsworth?

Do you have the experience supporting people with additional needs, such as ADHD and Autism?

If you answered yes to the above questions, then this Learning Support Assistant role is perfect for you!

The Role – Learning Support Assistant

As a Learning Support Assistant, you will work closely with teachers to support students aged 5 - 19 in developing vital life skills, with the aim of aiding their progress into further education. A Learning Support Assistant would ideally have a background working with SEMH needs including Autism, ADHD, Severe Learning Difficulties (SLD) & more, or experience in a SEN environment. A background in tutoring or mentoring is also valued, to help guide student through their GCSE’s.

The School – Learning Support Assistant

This SEMH school maintains a Good rating issued by Ofsted as of 2022. The school is based in Wandsworth, with transport links to the Northern Line, Southern Railway and several buses. The school caters to a total of 130 pupils, many of which have additional needs, primarily SEMH needs and Autism.

If you are interested in this Learning Support Assistant role, click apply now or contact Malik at Qualiteach!

All candidates must be living in the UK with the appropriate right to work permissions.

We are recruiting care assistants to join our growing team in the Richmond/Twickenham area.


Do you enjoy seeing people get the most out of each day and achieve what they want in life?

This is what a career in care is all about! Care and support work is changing fast and we are always looking for new people to join us, not just for a job but for an entire career….

Why choose Bluebird Care?

We offer a great range of benefits including:

-Full PAID training from Induction to the Care Certificate

-On going training and career development opportunities

-Earn up to £14.25 per hour/Bank holiday rates £20.48 per hour

-Live in carers can earn up to £960.00 per week plus food expenses

-Travel expenses paid. Drivers 45p/mile, Cyclists 20p/mile.

-Bonus if you recommend a friend to us!

-Free Uniform

-28 days paid Holiday

-Pension scheme

Our requirements are:

-Be available to work either early mornings, evenings and weekends

-Must be reliable and 100% committed

-Must be passionate about making a difference to people’s lives

-Must have excellent communication skills

We are the largest provider of private home care in the Richmond borough, our unsurpassed reputation has been established for ten years, so If you live in Richmond/Twickenham or the surrounding areas, this could be the job for you!

At Bluebird Care we value our employees and encourage them to progress through their career with additional training in specialities such as Dementia, End of life care, Incontinence and Dysphagia.

-We also encourage our carers to achieve a Diploma in Health & Social Care (Level 2 RQF)

All offers are subject to successful references and DBS disclosure.

If you subscribe to the DBS update service, please mention this to us and you could be fast tracked through our compliance process.

Please call and speak to our recruitment team!

We are an equal opportunities employer.

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below. We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

JOB DESCRIPTION FOR CLINICAL FELLOW IN ONCOLOGY Title of Post: Clinical Fellow in HCC and Liver surveillance service evaluation fellow Nature of Appointment: Fixed-term, Full Time Post Responsible To: Dr Kiruthikah Thillai and Dr Terry Wong Accountable To: Clinical Director Dr Hartmut Kristeleit Employing Authority: Guys & St Thomas NHS Foundation Trust The Clinical Service Evaluation Fellow will focus on evaluating liver surveillance practices for patients at risk of hepatocellular carcinoma (HCC). This role involves analysing current protocols, identifying gaps in care, and assessing the effectiveness of surveillance methods for patients at risk of developing HCC. The fellow will collect and interpret data to ensure best practices align with clinical guidelines, aiming to improve patient outcomes by enhancing early diagnosis and timely intervention in at-risk populations. Findings will guide recommendations for optimising liver surveillance services with an opportunity to write guidelines. The post holder will work in the hepatocellular carcinoma clinic at Kings College Hospital NHS Trust for one clinic and will work across the South East London Cancer Alliance to collate data for 4 days in the week. Organisational Values: Our values help us to define and develop our culture, what we do and how we do it. It is important that you understand and reflect these values throughout your employment with the Trust. The post holder will: Put patients first Take pride in what they do Respect others Strive to be the best Act with integrity Our values and behaviours framework describes what it means for every one of us in the Trust to put our values into action. The framework can be found on our Trust careers pages and GTIntranet. Guys Cancer Centre Guy's and St Thomas' hosts a Joint Cancer Centre with King's College Hospital that offers a full range of services for the diagnosis and treatment of all adult cancers. Patients from across South East London attend for treatment which is not available at their local hospital. The Trust's cancer services are provided at both Guy's and St Thomas' sites as well as a satellite site at Queen Marys Sidcup, Kent. GSTT aims to build an internationally renowned Comprehensive Cancer Centre by: Providing the very best cancer service to patients by combining first class clinical care with ground-breaking research and high quality training and development Improving outcomes and experience for cancer patients with complex needs through earlier diagnosis, effective treatment and the provision of high quality survivorship care Embedding whole person care across the cancer pathway and striving to bring treatment programmes closer to home Developing and testing new biological and cellular therapies in a range of cancers, in close partnership with the School of Cancer & Pharmaceutical Sciences of Kings College London. Opening a new £160 million cancer centre at Guys Hospital in 2016 and a sister centre in Bexley in 2017, which are transforming the delivery of cancer services, so patients will receive the right treatment at the right time, delivered within fewer visits and tailored to their need. Clinical Aims To bring together the majority of cancer care and translational research under one roof, so that patients are given seamless care and staff can work together on diagnosing, treating and applying research into cancer. To improve supportive care, patient information and complementary therapies at each stage of the patient pathway to improve patients quality of life both during treatment and into recovery and survivorship. To provide an outstanding environment that will lift the spirits of patients, relatives and staff. To deliver compassionate care and a world class service Department Information Oncology forms part of the Oncology and Haematology Clinical Directorate within Guys and St Thomas Hospital NHS Foundation trust (GSTFT). The department is internationally distinguished for its commitment to research & development and constantly strives for excellence through dedication and innovation. Oncology at GSTFT has entered a new and exciting phase with a state of the art cancer centre on the Guys site. The Cancer Centre at Guys Hospital opened in September 2016, providing a single point for both diagnosis and treatment. This centre is the hub for South East London providing specialist cancer services, training, development and research, facilitating better treatment and improved outcomes for patients. Cancer Care data Number of ambulatory day care beds/chairs (outpatients) 44 chairs (these are based in the Cancer Day Unit and the Haematology Day Unit). 10 beds (these are based in several locations across the Day Units) 3 treatment chairs and 6 beds in the Clinical Research Facility at Guys Number of inpatient beds: There are 802 beds at the St Thomass site and 288 beds at Guys site - total of 1090 beds across site 84 Cancer beds (core beds, made up of Medical Oncology, Clinical Oncology, Haematology, and Breast & Thoracic Surgery) Main place of employment: The post will be based at the Guys campus. Job Summary The post holder will work one day a week at Kings College Hospital working within the medical oncology team in the hepatocellular clinic and as part of a wider multi-discipline service. The hepatology service is an internationally recognised unit with highly specialised clinics. The post holder will see a combination of new and follow up patients and be expected to prescribe systemic anti cancer therapies under the supervision of the consultant team. The remaining 4 days will be spent on a project reviewing, collating and analysing patient data across the South East London Cancer Alliance. This will be under the supervision of the Kings College London epidemiology team who will support the project. The post holder will be expected to attend the Guys Cancer clinical fellow teaching program and will be given an educational supervisor. Please contact Kiruthikah.thillai@gstt.nhs.uk for more information on the job summary. Duties and responsibilities: Clinical: The postholder will, together with colleagues, be responsible for the provision of Oncology services to the Guys & St Thomas NHS Foundation Trust to include: (a) Diagnosis and treatment of patients of the Trust. b. Continuing clinical responsibility for the patients in your charge, allowing for all proper delegation to, and training of, your staff. c. The bulk of the role will be in the Clinical Research Facility and Outpatient Clinics. Training of junior staff: The postholders will not have direct responsibility for training of junior staff Teaching: The postholder may contribute as appropriate in the teaching of undergraduate and postgraduate students if they wish. Clinical Governance: All medical and dental staff are expected to take part in clinical governance activity, including clinical audit, clinical guideline and protocol development and clinical risk management. They will be expected to produce evidence of their contribution in these areas and their audit of their own clinical work as part of their appraisal. Mutual Obligation to Monitor Hours: There is a contractual obligation on employers to monitor working hours through robust local monitoring arrangements supported by national guidance, and on individual doctors to co-operate with those monitoring arrangements. Educational Programme: Neither the London Deanery not the Royal College of Physicians accredits this post for postgraduate training. However, the postholder will be invited to attend and contribute to educational activities e.g. departmental meetings, imaging meetings, pathology meetings, multidisciplinary meetings, journal clubs etc. Appraisal: All medical and dental staff are required to undertake appraisal. Confidentiality / Data Protection / Freedom of Information: Postholders must maintain the confidentiality of information about patients, staff and other health service business in accordance with the Data Protection Act of 1998. Post holders must not, without prior permission, disclose any information regarding patients or staff. If any member of staff has communicated any such information to an unauthorised person those staff will be liable to dismissal. Moreover, the Data Protection Act 1998 also renders an individual liable for prosecution in the event of unauthorised disclosure of information. Following the Freedom of Information Act (FOI) 2005, post holders must apply the Trusts FOI procedure if they receive a written request for information. Information Governance All staff must comply with information governance requirements. These includes statutory responsibilities (such as compliance with the Data Protection Act), following national guidance (such as the NHS Confidentiality Code of Practice) and compliance with local policies and procedures (such as the Trust's Confidentiality policy). Staff are responsible for any personal information (belonging to staff or patients) that they access and must ensure it is stored, processed and forwarded in a secure and appropriate manner.

The post holder will work 6 PAs in the North Islington Recovery & Rehabilitation Team, a community mental health team that treats people with psychotic illnesses. The North Islington Recovery Team is part of the care pathway for patients in HoNOS care clusters 11, 12 and 13, i.e., patients with psychotic illnesses. The care pathway applies the recovery model of care. It delivers evidence-based treatments to patients living in the northern part of Islington. The team is based at: 1 Lowther Road, London N7 8US, and is co-located with the Core Team, The Personality Disorder Team and the Community Rehab Team. The team operates between 9am-5pm Monday to Friday. For more information, Please find attached job description.

Please see JD (Job Description) and PS (Personal Specification) for full details of role requirements.