Total 164 Customer Service job vacancies in 1310 EL PASEO DE SARATOGA SAN JOSE

The functions of the RN Care Coordinator/Maternity Coordinator include, but are not limited to
the following:

• Practices in accordance with Veterans Health Administration (VHA) Handbooks & Directives
  that provide guidance for women Veterans' health care (1330.01 & 1330.03).
• Implements strategies to increase compliance with VHA health care guidelines and
  performance measures for women Veterans.
• Coordinates and tracks gender-specific care/maternity care, of patients throughout all aspects
  of the STVHCS medical center, including Community Based Outpatient Clinics, as well as
  community and/or military partner providers and medical centers.
• Demonstrates effective coordination of care of women Veterans requiring maternity care and
  regular interval assessment of care.
• Assists with initial VA consult referrals, assists with VA or community services for the patient
  with an appropriate provider, to include coordinating any subsequent appointments or follow-up,
  as needed.
• Maintains database to monitor the delivery of maternity services and coordination of care and
  tracks maternal and fetal outcomes.
• Educates patients on a variety of gender-specific topics, to include maternity specific topics, as
  well as authorized VA and community-based resources for gender specific care and billing
  processes.
• Consults with and collaborates with interdisciplinary services to meet the needs of women
  Veterans.
• Contacts pregnant veterans on a regular reoccurring basis throughout the duration of
  pregnancy and the postpartum period to assess clinical and/or social care needs, facilitating
  care and services between VA and non-VA care providers.
• Assists veterans who have presented to VA or non-VA emergency department for gender specific
  maternity related emergencies, to secure appropriate follow-up care such as lab,
  ultrasound, emotional support, and/or other care as needed.
• Ensures seamless and timely return to Primary Care following delivery by assisting with a
  follow-up appointment within designated timeframe.
• Documents patient care interactions accurately, succinctly, and timely.
• Assists with managing Teratogenic medication communication, prescriber education and
  electronic medical record alerts and counseling documentation.
• Completes initial and re-assessments of patient condition and response to treatment and other
  clinical findings to include mental health screenings, and other screenings. Initiates follow-up as
  needed.
• Provides a full range of nursing care to patients with complex care needs.
• Applies problem-solving skills and communication skills; works as a member of the Women
  Veteran Program, Comprehensive Primary Care-Women's Health Team, educating staff,
  learning from staff and improving processes resulting in improved patient care.
• Participates in committees to ensure an environment of dignity, respect, privacy and safety for
  women Veterans.

The PACU RN is responsible and accountable for all elements of the nursing process when providing and/or supervising direct patient care. Assumes responsibility for the coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care. Administers medications and procedures per established policies and guidelines.

PACU RN duties include but are not limited to:

• Possessing the knowledge related to the physiology associated with various anesthesia techniques and surgical interventions.
• Assessing and prepare patients for procedures appropriately.
• Performing clinical assessment of the patient and readily recognizes contraindication for anesthesia and/or surgical intervention.
• Appling the appropriate post sedation scoring and assesses the patient's postoperative status to include cardiovascular and respiratory systems and airway management needs, neurological system, hemodynamic stability, pain, and comfort needs and mental status, implementing appropriate interventions to maintain or return all physiological system to baseline or above.
• Knowledge of current American Society of Peri anesthesia Nurses (ASPAN) standards, Veterans Health Administration (VHA) Directives and service level standard operating procedures (SOPs).
• Responsible for ensuring comprehensive documenting of all phases of care and is timely, complete, and accurate in the electronic health record (EHR).

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf
Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf

The Medical Support Assistant (Advanced) works collaboratively in an interdisciplinary coordinated care delivery model and performs receptionist duties, customer service and other duties assigned for the proper and timely treatment of patients and maintains appointment schedules for one or more outpatient clinics.

The Medical Support Assistant (Advanced) is responsible for:

• assisting with clinic access contingency plans by adjusting appointment times, location, or dates as well as shifting patients to other healthcare providers as conflict with staffing and/or coverage occurs;
• screening/receiving phone calls in a courteous and timely manner, determining the nature of requests and providing the information desired using privacy rules and established clinic processes;
• independently managing position responsibilities with little supervision as well as setting priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needs;
• participating in the daily teamlet huddles and weekly team meetings where patient care planning and management occur;
• daily review of active/pending consults, RTC, VAOS, Opened Encounters, run 30, 60, 90 day report, and Audio care communications for accuracy and disposition;
• coordinating administrative services for veterans, family members, caregivers, and public with administrative and clinical staff to ensure continuity of care;
• ensuring all necessary information is integrated into Computerized Patient Record System (CPRS) by sending records received to scanning;
• developing and maintaining effective working relationships with clinical and administrative staff in determining priorities of activities in support of direct patient care;
• interpreting and applying a complex body of pertinent laws, regulations, directives, and policies relating to the administration of VA Healthcare Benefits. Will review frequent changes to VHA directives, regulations and local policies to maintain constant coordination ensuring compliance and standardization associated with Advanced Clinic Access principles. Required to conduct special audits, studies, or surveys to use in development of procedures, and to assist employees in collecting complete and appropriate data for reporting processes and for generating revenue;
• distributing and balancing the workload among employees in accordance with established workflow or job specialization, assuring timely completion. Generates patient workload reports for validation and monitors activity in clinical areas to assure consistent and accurate reporting;
• assuming the role of Program Support Assistant (Care Facilitator) or Medical Support Assistant (MSA) during special projects or heavy workload, for leave, vacancies, or when the Program Support Assistants (Care Facilitators) are detailed to fill-in other areas;
• completing personnel reports, rosters, and maintaining supplies and forms. Organizes and implements quality assurance monitors; prepares a wide variety of administrative reports and documents for supervisor and Health Administration Service;
• conducting patient/employee surveys, interviews, observing workflow;
• guiding patients through hospital system;
• inputting medication refills for provider approval, documenting complaints, and providing follow-up and suggests resolutions to supervisor;
• interpreting and communicating requirements of VHA Scheduling Directives. Schedules appointments and uses the EWL and VCL accurately in a timely manner. This may require a high level of coordination to minimize patient trips to the medical center or clinic when possible;
• additional duties or tasks as assigned by supervisor to ensure efficient daily operations

VA Careers - Pharmacy: https://youtube.com/embed/Fn_ickNBEws

Clinical Duties:
1. Is directly involved in the design, implementation, and monitoring of therapeutic drug plans to achieve definite outcomes through direct interactions with patients and providers in assigned areas as a provider.
2. Incumbent is actively involved in reviewing patient medication regimens for clinical effectiveness, drug selection, dosing, contraindications, side effects, potential drug interactions, and therapeutic outcomes as required as a provider. Communicates findings with other providers and provides appropriate alternatives to current treatment plans as needed.
3. Applies knowledge of normal laboratory values in the evaluation of patient care and recognizes significant abnormalities.
4. Has expertise in the principles of clinical pharmacokinetics and pharmacodynamics and is knowledgeable and able to make dose adjustment recommendations based on objective laboratory findings.
5. Coordinate and organize responsibilities to maximize outcomes for tele-health program including management of health emergencies at remote site. As required, the CPS will provide tele-health assessments and treatment provided by tele-work.

Education and Research:
1. Participates in the training and in-service of medical staff, nursing staff, residents, students and other allied health professionals as required.
2. Effectively instructs patients and family members in the appropriate use of medications and medical devices. Incumbent adjusts communication and tracking methods based on age and developmental considerations. Accurately assesses and document patient comprehension. Refers patients to educational programs provided at the medical center by multidisciplinary teams.
3. Utilizes effective written and verbal communication techniques in teaching others.
4. Assists in new employee orientation sessions as scheduled.
5. Assists in the development of proposals for improved and/or new clinical pharmacy services.

Work Schedule: Monday-Friday 0800-1630
Telework: Available
Virtual: This is not a virtual position.
Functional Statement #: 000000 - Clinical Pharmacist Specialist
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

• You will transmit, receive and acknowledge electronic mail and messages checking transmittal for proper clearances and printing hardcopies to route as necessary.
• You will assist personnel with travel orders and vouchers explaining the use of the Defense Travel System (DTS) as necessary.
• You will manage fitness report/evaluation tickler for report date due and advise leadership on fitness report/evaluation matters.
• You will maintain records and files for assigned civilian employees, preparing requests for personnel action, keeping time and attendance.

This Food Service Worker position is located within the Nutrition & Food Service and will be located at VA Caribbean Healthcare Systems Health Administration Main Facility at San Juan, PR.

• Major duties and responsibilities include but are not limited to:
• Sets up and breaks down assigned station with the correct supplies and food items;
• Portions food items into standard serving sizes using the proper utensils and specified dishware
• Selects and places correct items on patient trays
• Decides what food items to serve for the most common diets
• Identifies obvious discrepancies between the prescribed diets and the food items designated by the menu
• Sets up dining room tables for service, place food and beverages on tables, and replenish items as necessary;
• Delivers meal trays to the patients' bedsides; reporting the patients' comments and complaints to the supervisor or dietitian;
• Provides assistance to cooks in the food preparation area, such as weigh, measure and assemble ingredients according to standardized recipes;
• Prepares fresh fruit/cold salads/dressings/sandwich fillings and cold sandwiches and simple cold desserts;
• Reads and interprets regular or modified menus, individual diet cards, tray tickets or patient selections
• Performs heavy-duty cleaning tasks throughout the food service and related areas;
• Performing other duties as assigned.

• Evaluate existing museum collections for redundancy and relevancy.
• Develop and write recommendations and guidance for culling, removal, and deaccessioning of museum items.
• Work with repositories and agencies for identification and transfer of deaccessioned collections.

The Office of Chief Counsel, General Legal Services (GLS) handles non-tax matters and employs approximately 92 attorneys and 7 paralegals. Work in the GLS Area Counsel field offices is focused on providing advice, support, and litigation representation for IRS and Chief Counsel management in administrative fora and in arbitration, with the majority of case work centering on labor, EEO, and personnel law. The field offices also provide assistance to the Department of Justice in federal courts on such matters, as well as for suits against IRS employees, and may assist with processing claims under the Federal Tort Claims Act.

The incumbent serves as an Area Counsel within the Office of the Associate Chief Counsel (General Legal Services) (GLS), supervising and managing the GLS function within the designated geographical jurisdiction (Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington, and Wyoming).

The incumbent supervises a group of attorneys and paralegals engaged in GLS work and is personally involved with the most difficult and complex legal work within the function; works with the GLS management to formulate strategies in substantive areas and management of resources; builds client relationships and clearly communicates and supports the policies and decisions of management. The incumbent manages the litigation of labor, personnel, EEO and Office of Professional Responsibility cases arising in administrative fora such as the Merit Systems Protection Board, Federal Labor Relations Authority, Equal Employment Opportunity Commission, before arbitrators and other Administrative Law Judges; manages the provision of litigation support to the Department of Justice with respect to EEO suits, Bivens suits and other miscellaneous non-tax suits filed in their geographic area; and manages the provision of legal advice on labor, personnel, EEO and general government matters to clients in their geographic area. The incumbent reports to the Deputy Associate Chief Counsel (GLS).

As a Supervisory General Attorney (Non-Tax), you will:

• In non-tax litigation, provides legal support within the designated jurisdictional area and prepares recommendations to the Department of Justice or the U.S. Attorney, as appropriate, in Federal court involving the IRS or IRS employees, including but limited to employee appeals, discrimination complaints, and other personnel cases; suits by labor organizations involving representation rights of Service employees; damage suits brought against officials and employees as individuals for acts done during the performance of their official duties (Bivens suits); and tort suits where no administrative claim has been filed under the Federal Tort Claims Act.
• Motivate and develop subordinates to increase their effectiveness, productivity, quality of performance, and potential for advancement. Stimulate accomplishment of work products and suggests ways of research on novel and uncertain points of law.
• Speak or engage in panel discussions before business and professional groups on technical and legal matters relating to the work of the Area. Participate in senior-level meetings and conferences and on special working groups to address issues relating to GLS (General Legal Services) programs and services.
• Provide on-the-job-training, counsel employees, and determine the need for training classes or refresher courses conducted by the Service or other entities to enhance individual performance and to assure that employees meet their full potential.
• Practice sound position management policy in assigning work, combining/separating duties, and in fulfilling other personnel management responsibilities. Make recommendations on the need for initiating, consolidating, or eliminating programs, projects, and organizational structure as well as resources needed to operate such programs and projects.

Major Duties includes:

• Maintenance and preservation of historic and non-historic structures. This position requires skills applied to the maintenance, stabilization, restoration, repair and/or reconstruction of various historic and non-historic structures that range widely in historic period.
• Performs carpentry/woodworking tasks such as reconstruction, restoring or rehabilitating wood structures (rafters, doors, windows, floors, staircases, trusses, beams, interior and exterior trim etc.).
• Performs painting tasks which includes surface preparation and mixing of paints to approximate color and texture of historic paints.
• Assists with inspections of historic structures/sites/landscapes onsite to determine physical condition and the type and amount of maintenance required to maintain them in proper condition.

• Carrying out office activities and functions pertaining to one or more of the program areas administered in the county.
• Interpreting and explaining procedures, program regulations and forms to producers and other agency personnel.
• Utilizing various web-based software applications to maintain producer data and processing automated forms.
• Using a high degree of initiative and judgment in planning and carrying out assigned tasks and resolving problems encountered.

Lead/training duties and responsibilities include:

• Leads the activities of the production and service areas;
• Provides on-the-job, formal and informal training to lower graded food service works and documents training;
• Reviews daily work assignments and makes adjustments accordingly;
• Communicates instructions and information to employees concerning work to be accomplished;
• Relays any problems and/or events to supervisors and managers;
• Trains food service staff in safe food handling practices;
• Utilizes approved training programs and various training media;
• Completes safety and sanitation inspection checks;
• Ensures food production and service areas are properly set up;
• Performs final check of trays for proper temperature and accuracy as indicated on tray ticket;
• Observes work performance of employees and provides feedback to supervisors;
• Participates in performance improvement programs and documents quality improvement data;
• Performs other related duties as assigned.

• Sets up tray line station with correct supplies and food items;
• Serves food, cafeteria style;
• Breaks down and cleans assigned station;
• Sets up dining room tables for service;
• Prepares individual and bulk nourishments and supplemental foods/beverages;
• Determines the quantities of ingredients needed;
• Makes conversions between the metric system to standard system;
• Performs heavy duty cleaning tasks throughout food service areas;
• Provides assistance to cooks in the food preparation areas;
• Performs other related duties as assigned.

This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application. EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact susan.bringel@va.gov, the EDRP Coordinator for questions/assistance. Learn more

The Critical Care Registered Nurse is responsible for:

• Providing competent, evidence-based care to assigned patients and oversight of licensed vocational nurses/nursing assistants, as appropriate to the setting.
• Directing the provision of nursing education, orientation, competencies and providing quality improvement and outcomes utilization consultation.
• Demonstrating leadership in delivering and improving holistic care through collaborative strategies with others.
• Providing direct care for acutely/critically ill patients who are at high risk for actual or potential life-threatening health problems, regardless of the setting for nursing care.
• Providing high intensity care and vigilance, while refining assessment skills and blending in data obtained from a variety of invasive/noninvasive monitoring technology.
• Evaluating practice in an ongoing process, based on best evidence.
• Providing peers with informal constructive feedback for improvement.
• Fostering a safe and supportive environment conducive to the professional development of healthcare professionals.
• Contributing professional nursing perspective in discussions with the interdisciplinary team.
• Partnering with others to effect change and produce optimal outcomes.
• Supporting colleagues through knowledge sharing to provide safe, quality nursing care.
• Sharing educational findings, experiences, and ideas with peers. Questions clinical practices for the purpose of providing evidence-based care.
• Participating in activities and strategies to sustain an evidence-based-practice culture.
• Administers medications and procedures per established policies and guidelines.
• Influences care outcomes by collaborating with members of the interdisciplinary team. Core elements of performance include knowledge and active participation in the unit/program level quality improvement process and initiatives as well as customer service programs.
• This registered nurse has experience with the situations in which they are ultimately expected to perform, integrating theoretical concepts, strong critical thinking skills, and exhibits a robust technically skilled practice.

Community Care Assistants

Ashby De La Zouch/Hinckley and Bosworth and Surrounding Areas

Weekend Shifts available

Full and part time hours available

From £12.00 per with weekly pay

Shifts also available in Markfield supporting a client in their home. Fridays 16:00 - 18:00. Saturdays 10.30 - 15:30pm and day long shifts in school holidays ad hoc.

Who will you be helping to make life better for?

Prestige Nursing & Care Leicestershire Branch are seeking dedicated and passionate Community Carers to join our care and support team. You will work delivering person centred, specialised care to your clients in their own homes on a one to one basis. This will enable you to maintain a clinical and supportive overview of your client.

We are looking for Community Carers who can build positive relationships with a range of clients and their families as we understand the importance that we play in their lives.

Being employed as a Carer by us means we provide:

• You will be paid the national minimum wage for all attended training sessions and any shadow shifts
• A variety of shifts to suit your lifestyle
• Work with our own clients, no agency work.
• Pension scheme
• Blue light card
• Free DBS check
• Unlimited annual leave request *
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Holiday pay
• Refer a friend via our Care Friends incentive App- T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

We're looking for:

• Paid previous experience as a care assistant is an advantage but not essential we can provide full training with our introduction to care programme
• Excellent communication skills
• Compassionate and kind individuals
• A driver's licence and use of own vehicle essential
• Good professional or personal references

In line with CQC & Care Insectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice.

You may be asked to provide your employment details through HMRC.

Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to time lines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

As a Company we are unable to provide Sponsorship for overseas candidates. Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early

#INDHP24

Community Care Assistants

Ashby De La Zouch/Hinckley and Bosworth and Surrounding Areas

Weekend Shifts available

Full and part time hours available

From £12.00 per with weekly pay

Shifts also available in Markfield supporting a client in their home. Fridays 16:00 - 18:00. Saturdays 10.30 - 15:30pm and day long shifts in school holidays ad hoc.

Who will you be helping to make life better for?

Prestige Nursing & Care Leicestershire Branch are seeking dedicated and passionate Community Carers to join our care and support team. You will work delivering person centred, specialised care to your clients in their own homes on a one to one basis. This will enable you to maintain a clinical and supportive overview of your client.

We are looking for Community Carers who can build positive relationships with a range of clients and their families as we understand the importance that we play in their lives.

Being employed as a Carer by us means we provide:

• You will be paid the national minimum wage for all attended training sessions and any shadow shifts
• A variety of shifts to suit your lifestyle
• Work with our own clients, no agency work.
• Pension scheme
• Blue light card
• Free DBS check
• Unlimited annual leave request *
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Holiday pay
• Refer a friend via our Care Friends incentive App- T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

We're looking for:

• Paid previous experience as a care assistant is an advantage but not essential we can provide full training with our introduction to care programme
• Excellent communication skills
• Compassionate and kind individuals
• A driver's licence and use of own vehicle essential
• Good professional or personal references

In line with CQC & Care Insectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice.

You may be asked to provide your employment details through HMRC.

Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to time lines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

As a Company we are unable to provide Sponsorship for overseas candidates. Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early

#INDHP24