Position Summary...

What you'll do...

Communicate with (or to) individuals or groups verbally and/or in writing (e.g. customers, suppliers, associates).
Drive and implement the business plan for area of responsibility to achieve facility goals (e.g., production, quality, safety) and implement operational improvements.
Forecast staffing, workload and performance results to meet business demands for workload and performance results for area of responsibility.
Prepare, review, and/or analyze business reports, and use information to identify operational improvements (e.g., production, quality, safety).
Monitor and ensure area of responsibility's compliance with Logistics and company quality and safety standards, policies, procedures and directives by developing, distributing, and/or maintaining procedures and supporting documentation.
Identify and ensure associate, customer and supplier concerns are resolved, using own judgment or consulting others when needed.
Supervise and manage associates and leaders in area of responsibility by giving direction, monitoring performance and providing feedback; identifying training and development needs and providing opportunities for learning and growth; teaching, supporting and modeling Logistics and company policies and procedures; and participating in the hiring, promotion, coaching, teaching, and evaluation of associates, leaders and managers.
Oversee the execution of QA guidelines, procedures, and programs by identifying ways to increase building efficiencies and maintain inventory integrity; and ensuring systems/processes are implemented for the corrective actions (slot profiling, inventory adjustments, cycle inventory tests, managing outside storage, damages and strays, tracking and reporting close date product, hazardous material processing).
Oversee the execution of systems operations by ensuring appropriate hardware and software maintenance, installation of new replacement or additional systems, necessary repairs are completed on existing systems, and development and troubleshooting involving the appropriate corporate partner (Information Systems Division, vendor, Logistics Regional and Divisional Systems Manager).
Live our Values
Culture Champion
• Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart’s commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.
Servant Leadership
• Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.
Embrace Change
Curiosity & Courage
• Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Digital Transformation & Change
• Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.
Deliver for the Customer
Customer Focus
• Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.
Strategic Thinking
• Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team’s strategy.
Focus on our Associates
Diversity, Equity & Inclusion
• Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs.
Collaboration & Influence
• Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.
Talent Management
• Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others’ contributions and accomplishments.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor's Degree in a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 1 year experience in an operations/distribution/logistics environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas OR 1 year experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates OR 3 years experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas OR 1 year experience as a Walmart Logistics Operations Manager supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of associates for multiple departments / areas.

Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Financial Modeling and Analysis, Inventory Management, Modeling/Forecasting, Preparing and executing budgets, Profit and Loss (P&L) Accountability, Supervising Associates, Talent Development, Walmart Logistics Manager, Walmart Logistics Systems

Bachelors: Business Administration, Bachelors: Finance, Bachelors: Logistics, Bachelors: Management, Bachelors: Operations Management

Primary Location...

6055 S. FULTON PARKWAY, ATLANTA, GA 30349-0000, United States of America

Position Summary...

What you'll do...

Implements the business plan for assigned area of responsibility by communicating goals and managing staffing and scheduling, assigning duties and coordinating workloads in order to achieve facility goals. Maintains quality and safety standards in assigned area of responsibility by ensuring associates are trained on applicable logistics and company policies, standards, and procedures; monitoring associate compliance with logistics and company policies, standards, and procedures; distributing and maintaining procedures and supporting documentation. Manages quality assurance processes by identifying industry best practices and incorporating them into quality assurance programs; evaluating quality review processes and identifying areas of opportunity; developing and implementing process changes; implementing utilization and effectiveness of quality assurance programs; evaluating service level data in order to determine behavioral gaps and training needs; and collaborating with key stakeholders in order to develop action plans to improve agent service levels. Supervises and develops associates and leaders in assigned area of responsibility by assigning duties and coordinating workloads, monitoring performance and providing feedback ; teaching, supporting and modeling Logistics and company policies and procedures; identifying training and development needs; and participating in the hiring, promotion, coaching, teaching, and evaluation of associates and leaders. Manages the troubleshooting of systems applications by coordinating systems problem resolution with Information Systems Division and vendors; and supporting the continuing development of current and future systems applications. Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales. Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities. Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices. Live our Values Culture Champion • Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart’s commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance. Servant Leadership • Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent. Embrace Change Curiosity & Courage • Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks. Digital Transformation & Change • Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working. Deliver for the Customer Customer Focus • Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans. Strategic Thinking • Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team’s strategy. Focus on our Associates Diversity, Equity & Inclusion • Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs. Collaboration & Influence • Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action. Talent Management • Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others’ contributions and accomplishments.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications:Associate's degree in Business, Logistics, Human Resources, or related field and 1 year’s experience in logistics, training, quality assurance, supply chain management, or related area OR 2 years’ experience in logistics, training, quality, supply chain management, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Supervising Associates

Bachelors: Business, Bachelors: Human Resources, Bachelors: Logistics

Primary Location...

6055 S. FULTON PARKWAY, ATLANTA, GA 30349-0000, United States of America

Position Summary...

What you'll do...

Want to use your innovative mindset to create a world class shopping experience for customers around the country? The Area Manager – Quality Assurance/Systems is a critical operational role within our distribution & fulfillment centers that thinks strategically and leads phenomenally to remove obstacles for their team, inspiring them to work with passion. As a change agent and process pro, you’ll be on the front lines of the ever-changing retail industry. Reporting to the Operations Manager, you’ll lead your team in fulfilling our customer promise and empowering people around the country to save more and live better.

• Communicate with (or to) individuals or groups verbally and/or in writing (e.g., customers, suppliers, associates).

• Maintain quality and safety standards in area of responsibility by ensuring associates are trained on Logistics and company policies, standards and procedures; monitoring associate compliance to policies and procedures; distributing and maintaining procedures and supporting documentation.

• Supervise and develop associates and leaders in area of responsibility by assigning duties and coordinating workloads, monitoring performance and providing feedback; teaching, supporting and modeling Logistics and company policies and procedures; identifying training and development needs; and participating in the hiring, promotion, coaching, teaching, and evaluation of associates and leaders.

• Manage systems hardware and software maintenance and installation by overseeing the work to install new, replacement, or additional systems; ensuring that the necessary repairs are completed on existing systems; and tracking inventory and ordering system components as needed.

• Manage the execution of QA guidelines, procedures, and programs by identifying ways to increase building efficiency and maintain inventory integrity (e.g. slot profiling, inventory adjustments, cycle inventory tests, managing outside storage, damages, strays, tracking and reporting close date product, hazardous material processing).

• Manage the troubleshooting of systems applications by working on systems problem resolution with Information Systems Division (ISD) and vendors; and supporting the continuing development of current and future systems applications.

• Monitor and manage productivity of area of responsibility by preparing, reviewing and/or analyzing business reports.

• Identify associate, customer, and/or supplier concerns by listening, consulting with others when needed to determine corrective action to take or make recommendations in order to resolve.

• Implement the business plan for area of responsibility by communicating goals and managing staffing and scheduling, assigning duties and coordinating workloads in order to achieve facility goals (e.g., production, quality, safety).

You’ll sweep us off our feet if…

• You’re an innovator and problem solver with an entrepreneurial spirit.

• You have a great eye for process flow and can spot bumps in the road.

• You’re organized, disciplined, and can manage competing priorities.

• You’re a master at making complex processes easily understood and executed by a team.

• You’re familiar with the ins and outs of fulfillment center operations.

• You know how to make a team feel like a family and integrate play into work.

• You have high standards lead by example and can hold a team accountable.

• You’re invigorated by challenges and are ready to engage at Fortune 1 scale.

You’ll make an impact by…

• Developing, engaging, and inspiring a world class team.

• Innovating the Supply Chain industry and executing on our Customer Promise.

• Living like an entrepreneur – running your business with precision and passion.

The above information has been designed to indicate the general nature and level of work performed in the role.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Your schedule will be:

Fulfillment and Distribution Centers operate 24/7 and business needs change seasonally. Your schedule requirements will be assigned but will align with business needs.

Equal Opportunity Employer: 
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people. 
 

Benefits & Perks:

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Who We Are

Join Walmart and your work could help over 260 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications:Associate's Degree in Business, Logistics, or related field and 1 year supervisory experience OR Bachelor's Degree in a Business, Logistics or related field OR 2 years Walmart logistics experience OR 2 years supervisory experience

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Inventory Management, Microsoft Office, Walmart Logistics Systems

Bachelors: Business, Bachelors: Logistics

Primary Location...

117 VALENTINE INDUSTRIAL PARKWAY EXTENSION, PENDERGRASS, GA 30567-0000, United States of America

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 17,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

What does the Customer Experience Manager do?

Under the leadership of the Store Manager, directly leads the Support Lead, Lead Cashier(s) (if applicable) and associates of the store while the Manager on Duty. The Customer Experience Manager (CEM) is responsible to “Wow the Customer”, front end operations, cash management, cleanliness, safety and driving sales.

How do they do it?

As a Five Below leader, your first priority is to contribute to the success of your store.  This means that you not only deliver in your role as the Customer Experience Manager, but you also model leadership behaviors and deliver as a manager on duty.  As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team.  The Customer Experience Manager is part of the management team that sets the tone by embracing and living the Five Below Value! These values translate into creating the coolest brand on the plant, where talented people want to grow their careers…and here is how!

Wow the Customer: Put the customer first and make a difference in people’s lives

Unleash Passion: Check your ego at the door and do what you say you will do

Hold the Penny Hostage: Treat Five Below like your own business and hire talent that will do the same

Achieve the Impossible: Set the bar high for self and team and make sure to take risks

Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts

Key Attributes:

• Leadership
• Trainer/Developer/Motivator
• Communication
• Emerging Skill - Planning/Time Management
• Ownership Commitment
• Accountability/Delegation/Follow up
• Sales Driver/Goal Oriented
• Professionalism

RESPONSIBILITIES:

• Ensures all associates and managers are Wowing the Customer through personal contact with customers
• Responsible for achieving CSAT score goals provided by the District Manager
• Responsible for leading Front End Operations
• Training the staff on the High Fives of Customer Service
• Ensures that each guest has a fast, friendly, checkout
• Responsible for maintaining the store cleanliness, recovery, and ready for customers at all times
• Responsible for opening and closing store procedures
• Responsible for performing SM duties in their absence
• Assists in supervising all Associates
• Assists in training all Associates
• Assists in coaching all Associates
• Assists in developing all Associates
• Assists in staff scheduling
• Reviews all corporate communications and reacts accordingly
• Partners with supervisors or corporate office regarding store issues
• Drives store sales and controls expenses
• Drives store sales which may include performing in all Five Below services (ear piercing, balloons, buy online pick up in store, etc.)
• Uses financial reporting to drive business opportunities
• Assists payroll process and ensures budget is in line with plan
• Assists in merchandising procedures
• Adheres to and holds associates accountable to all Five Below’s Standard Operating Procedures(SOP)
• Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits
• Authorizes register functions including post voids, returns and discounts
• Complies with Human Resources policies and procedures
• Assists in receiving and stocking procedures

• Unloads merchandise from trucks
• Checks in shipments
• Stages merchandise for the sales floor
• Packs out merchandise
• Responsible for ensuring Candy, Crafts, and Sports Worlds are set and maintained to Brand Standards
• Accountable for driving Key Metrics: Sales, ADS, CSAT Scores, and Expense Control
• Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room

This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.

• Frequently operate cash register
• Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
• Frequently ascend/descend ladders in order to retrieve and put away stock
• Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
• Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
• Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
• Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
• Must be able to remain in a stationary, upright position for 80% of the time

QUALIFICATIONS:

• High School Graduate or equivalent.
• College experience preferred
• Minimum 2 years of management experience
• Excellent verbal and written communication skills
• Ability to multi-task
• Creative thinking
• Ability to maintain composure under pressure

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Five Below is an Equal Opportunity Employer.

Position Type:

Hourly

BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as a Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below’s Careers Site at www.fivebelow.com/info/careers to verify the posting.

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 17,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

What does the Customer Experience Manager do?

Under the leadership of the Store Manager, directly leads the Support Lead, Lead Cashier(s) (if applicable) and associates of the store while the Manager on Duty. The Customer Experience Manager (CEM) is responsible to “Wow the Customer”, front end operations, cash management, cleanliness, safety and driving sales.

How do they do it?

As a Five Below leader, your first priority is to contribute to the success of your store.  This means that you not only deliver in your role as the Customer Experience Manager, but you also model leadership behaviors and deliver as a manager on duty.  As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team.  The Customer Experience Manager is part of the management team that sets the tone by embracing and living the Five Below Value! These values translate into creating the coolest brand on the plant, where talented people want to grow their careers…and here is how!

Wow the Customer: Put the customer first and make a difference in people’s lives

Unleash Passion: Check your ego at the door and do what you say you will do

Hold the Penny Hostage: Treat Five Below like your own business and hire talent that will do the same

Achieve the Impossible: Set the bar high for self and team and make sure to take risks

Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts

Key Attributes:

• Leadership
• Trainer/Developer/Motivator
• Communication
• Emerging Skill - Planning/Time Management
• Ownership Commitment
• Accountability/Delegation/Follow up
• Sales Driver/Goal Oriented
• Professionalism

RESPONSIBILITIES:

• Ensures all associates and managers are Wowing the Customer through personal contact with customers
• Responsible for achieving CSAT score goals provided by the District Manager
• Responsible for leading Front End Operations
• Training the staff on the High Fives of Customer Service
• Ensures that each guest has a fast, friendly, checkout
• Responsible for maintaining the store cleanliness, recovery, and ready for customers at all times
• Responsible for opening and closing store procedures
• Responsible for performing SM duties in their absence
• Assists in supervising all Associates
• Assists in training all Associates
• Assists in coaching all Associates
• Assists in developing all Associates
• Assists in staff scheduling
• Reviews all corporate communications and reacts accordingly
• Partners with supervisors or corporate office regarding store issues
• Drives store sales and controls expenses
• Drives store sales which may include performing in all Five Below services (ear piercing, balloons, buy online pick up in store, etc.)
• Uses financial reporting to drive business opportunities
• Assists payroll process and ensures budget is in line with plan
• Assists in merchandising procedures
• Adheres to and holds associates accountable to all Five Below’s Standard Operating Procedures(SOP)
• Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits
• Authorizes register functions including post voids, returns and discounts
• Complies with Human Resources policies and procedures
• Assists in receiving and stocking procedures

• Unloads merchandise from trucks
• Checks in shipments
• Stages merchandise for the sales floor
• Packs out merchandise
• Responsible for ensuring Candy, Crafts, and Sports Worlds are set and maintained to Brand Standards
• Accountable for driving Key Metrics: Sales, ADS, CSAT Scores, and Expense Control
• Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room

This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.

• Frequently operate cash register
• Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
• Frequently ascend/descend ladders in order to retrieve and put away stock
• Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
• Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
• Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
• Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
• Must be able to remain in a stationary, upright position for 80% of the time

QUALIFICATIONS:

• High School Graduate or equivalent.
• College experience preferred
• Minimum 2 years of management experience
• Excellent verbal and written communication skills
• Ability to multi-task
• Creative thinking
• Ability to maintain composure under pressure

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Five Below is an Equal Opportunity Employer.

Position Type:

Hourly

BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as a Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below’s Careers Site at www.fivebelow.com/info/careers to verify the posting.

About Us:

BW Papersystems, part of Barry-Wehmiller, combines extremely strong brands, innovative technologies and long-standing global experience in the corrugating and finishing, sheeting and packaging, and stationery, book-binding and security-documents industries. BW Papersystems brings together 11 brands—BW Bielomatik (BWB), BWP Zerand, Curioni, JAG SYNCHRO, K&H Machinery Co. Ltd., Kugler-Womako, MarquipWardUnited (MWU), SHM, VortX, WillPemcoBielomatik (WPB) and Wrapmatic—that synthesize manufacturing in the paper process industries. We offer market-leading technology for full corrugators in a variety of configurations, rugged rotary die cutters and flexo folder gluers, as well as starch-mixing systems. Customers rely on us for folio-size, cut-size and digital-size sheeting and packaging of paper, board and other materials. In addition, BW Papersystems’ portfolio includes stationery, passport production and specialized paper-converting applications, as well as book-on-demand binding lines, digital print finishing and RFID processing technology.

 

Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.

 

Job Description:

The Customer Engagement Application Lead will be responsible for delivering portfolio of application and process solutions to the cross-platform sales, marketing, and field service organizations enabling commercial and service excellence. This role will be responsible for ensuring systems meet our cross-platform business needs inclusive of essential changes that will support evolving business requirements and the driving of continuous improvement. The Customer Engagement Application Lead will work closely with business product owners and stakeholders to proactively identify opportunities to improve the adoption and value of key productivity tools in the Customer Engagement ecosystem.

Principal Duties and Responsibilities (Essential Functions): 

Business Engagement

• Act as the primary point of contact for all stakeholders (e.g. business, implementation partners, executives, and other IT departments) on matters related to Customer Engagement Application Services.
• Work closely with business leadership, and proactively identify opportunities to improve the adoption and value of key productivity tools in the Customer Engagement ecosystem.
• Actively engage with the business product owners and stakeholders to drive alignment of process and requirements.
• Continuously monitor the application performance and gather feedback from business product owners and stakeholders, using data-driven insights to make informed decisions and prioritize future improvements.
• Provide periodic communication to the business stakeholders regarding project status, request backlogs, and support metrics.

Project Leadership and Operations

• Act as the primary IT product owner (SME) of the applications within Customer Engagement Applications portfolio and related business processes.
• Responsible for the overall delivery of operational support, ensuring that service performance meets or exceeds established goals / SLAs.
• Act as the primary point of contact with the Enterprise Services Support teams, to ensure high quality and response handling of tier 1 and 2 issues, working closely to escalate issues and ensure excellent customer service to our users. 
• Engage with the Customer Engagement COE, in collaboration with enterprise architect and other platform CE leaders to determine the best approach to address the needs of the business while also maintaining a standard solution for BW. 
• Act as the project leader on implementation and improvement projects.
• Coordinate projects and team members across platforms, working closely with Business Partners, Project Managers, and Enterprise Services to deliver robust solutions to the business teams.
• Communicate with internal IT teams and the business community to ensure team members are aware of status, KPIs for projects are understood and visible, key decisions are made on a timely basis and manage escalations to ensure the on-time quality delivery of projects/changes. 
• Analyze, design, and implement process improvement changes that will enable business value.
• Work closely with the business to track and prioritize request backlog (a list of features and requirements).
• Provide periodic updates to business stakeholders on projects, continuous improvement initiatives and requests backlogs.
• Point person for management of software licenses, security certificates and contracts with service providers.
• Educate business teams on application features and functionality.
• Assist business product owners on training preparation and delivery to ensure end users are appropriately trained.
• Deliver training to business teams when required.
• Able to lead design sessions if required in prototyping new systems for the purpose of enhancing business processes, operations, and information process flow.

Strategy and Planning

• Responsible for defining and managing the CE application strategy and roadmap in collaboration with enterprise and platform IT leaders.
• Stay current on vendor application roadmap, releases, and industry best practices, bringing that knowledge into delivering best solution for the business.
• Ensure that the implemented applications serve its intended purpose, deliver business adoption and outcomes.

Qualifications:

• B.S. or B.A. degree in Business Administration, Management, Project Management, Computer Science, Engineering, or related field

Knowledge and Experience

• Must have 5+ years of experience leading CRM, CPQ, Field Service and Marketing Tool deployments, from scope all the way to stabilization in a multinational company.
• Strong understanding of the Sales, Quoting, and Field Service processes.
• Must have direct experience of leveraging and integrating enterprise level systems, inclusive of CRM, CPQ, ERP, and Business Intelligence.
• Ideal candidates will have experience implementing Microsoft D365 CRM & Field Service Solutions.
• Must have broad experience either as part of business operations or be very familiar with broad business operations and have a track record of successful management of change.
• Must have experience delivering excellent user support within a matrix structure.
• Experience in systems governance and change control.
• Experience estimating project costs and leading projects.
• Preferred work experience in a manufacturing company with machine builder/OEM business processes.

Personal Attributes

• Excellent coordination and project management skills, the ability to bring strong oversight to multiple projects and changes running concurrently.
• Excellent ability to collaborate and engage with IT leadership, business customers and external third parties.
• Strong commercial acumen to manage operational and project budgets.
• Excellent verbal and written communication skills; ability to explain technical concepts to a non-technical audience.
• Must be able to work across all IT technical platforms to coordinate joint resolution of business problems.
• Experience influencing cross-functional teams without formal authority and maintaining strong working relationships.
• Well-developed analytical skills; highly skilled at strategizing, planning, and problem solving.
• Skilled at influencing, prioritizing, and setting expectations to move toward a common goal.
• Collaborative and thrives working cross-functionally; team player willing to “roll up their sleeves” to drive initiatives.
• Ability to work independently.
• Experience coaching, mentoring, and developing others.

Supervisory/Responsibility:

Direct supervision of a team of two (2) to five (5) Solutions Analysts.

Work Environment:

Work is typically performed in a standard office setting working at a desk or table on a level surface.

Position Type:

This is a regular, full-time position with the understanding that a regular work week will require extended days and hours as needed to meet business needs.

Travel:

Moderate domestic and occasional international travel required as part of this role.

Physical Demands:

The role requires the use of constant use computers and standard office equipment. Mental and visual attention is necessary to perform various duties.
 

Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It’s not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job.  This job description is subject to change at any time.

 

At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job.  If your experience is close to what you see listed here, please still consider applying.  We know that our differences often can bring about innovation, excellence and meaningful work—therefore, people from all backgrounds are encouraged to apply to our positions.  Please let us know if you require reasonable accommodations during the interview process. ​

Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify.

 

Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.

 

Company:

BW Papersystems

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

About the role: 

The Sr Manager, Utility Customer Success Management will be responsible for empowering the customer to minimize time to value and working cross functionally to drive initiatives internally on their behalf. The primary purpose of this role is to provide value and build interpersonal relationships that foster customers who are active promoters. We do this by driving enablement externally and advocacy internally. To be successful, you must have an in-depth knowledge of company products, services, partner integrations, client business practices and possess effective communication skills with a genuine desire to help others. 

What you’ll do here: 

• Proactively manage a portfolio of mostly Large, Core, and Base customers

• Manage, coach and mentor a small team of CSMs

• Develop and build strong relationships with key customer stakeholders and executive sponsors: steering committees, regular visits, reports, events

• Coordinate small internal customer projects

• Partner closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers

• Proactively identify and escalate at risk clients and product issues

• Conduct quarterly business reviews with assigned clients.

• Serve as a subject matter expert for Utility Expense Management and Resident Billing Services

• Ensure customer goals and objectives are met and deliver regular portfolio performance reporting

• Research and assist with resolution of performance issues

• Assist customers with general inquiries and initial research and escalate as necessary

• Ensure 95% call to action compliance.

• Provide a high level of actionable insight and data analysis to provide value for our customers. 

• Participate in all team meetings and provide process enhancement feedback while evangelizing the culture and spirit of teamwork.

• Be viewed by clients as a trusted advisor that understands their business and have Zego can help impact key business results

• Participate in POD and attend Sprint review meetings .

• Accurately documents and updates client records, support notes and interactions within the various software systems (Salesforce, Jira, etc).

• Consistently meets personal/team goals and quotas.

• Develop and manage a book of clients from CSA covered segments

• Mediate between clients and the organization.

About you:

• 8+ year experience in a Customer Success or Account Management role with 3+ in informal or formal leadership roles

• Proven track record of success 

• Experience with Salesforce (or other comparable CRMs), support, ticketing software systems and best practices.

• Proven ability to work in a fast paced, team centered work environment

• Prior experience in SAAS, multifamily, hoa or proptech. 

• Technical aptitude and ability to identify alternative solutions to customer issues.

• Ability to handle multiple, critical, high priority issues with a sense of urgency .

• Proficiency with Google Suite Products.

• Excellent communication– verbal, written, interpersonal with strong active listening skills.

• Detail-oriented and dependable, with a positive and inquisitive attitude.

• Ability to multitask, prioritize, and collaborate

• Exhibit a high degree of self-motivation, drive and a proactive nature.
   

Bonus points if you have:

• Bachelor's degree or higher

• Multifamily Utility Management experience

• Real Estate or PropTech industry experience

The US base salary for this full-time position is $90,000 - $120,000 + bonus + benefits. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Summary of This Role

Accountable for the identification, development and delivery of Continual Service Improvement plans and initiatives to reduce operational costs and enhance operational efficiencies. Oversees the operational model across multiple Third Party Providers to ensure alignment to non-functional requirements across Business As Usual (BAU) service provision, partner contract renewal, and new third-party contracts. Responsible for BAU Operational and Transition Readiness of significant events, including new client conversions, new products and services, and decommissioning of existing products. Ensures all aspects of processing service are provided as required by the client contract to achieve Service Level Agreements (SLAs) and production processing and contractual obligations are met within a regulatory framework.

What Part Will You Play?

• Responsible for the holistic management of two to three clients (depending on level of service complexity) and their TS2 production services, including any additional associated processing services and products.
• Develops and delivers continuous service improvement plans and initiatives for clients and their use of Global products or platforms. Conducts root cause analysis to develop action plan implementation.
• Responsible for the holistic management of two to three partners (depending on level of service complexity) and their production services. Tracks partner service-level performance and proactively identifies ways of continuously improving service to exceed client expectations.
• Manages services transition into BAU by working with the relevant business areas via stakeholder management, in the transfer of new clients, products and platforms on go-live.
• Conducts regular service reviews with allocated clients and partners, acting as a client advocate with multiple internal teams to address any service deficiencies and escalation of partner issues.
• Acts as client escalation point in the event of need for Severity 1 incidents.

What Are We Looking For in This Role?

Minimum Qualifications

• Bachelor's Degree
• Relevant Experience or Degree in: No degree specified; combination of relevant professional training and/ or experience in lieu of degree accepted
• Typically Minimum 6 Years Relevant Exp

Preferred Qualifications

What Are Our Desired Skills and Capabilities?

• Skills / Knowledge - Having wide-ranging experience, uses professional concepts and company objectives to resolve moderately complex issues in creative and effective ways. Having ownership of a sub-function, account or matrix management responsibilities, applies knowledge to meet goals, maintain relationships, propose opportunities to expand the business, and lead matrix teams. Some barriers to entry exist at this level (e.g., dept./peer review).
• Job Complexity - Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Networks with key contacts outside own area of expertise. Builds on/Maintains external relationships of assigned accounts.
• Supervision - Determines methods and procedures on new assignments and may coordinate activities of other personnel (Team Lead).

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

The Opportunity:

• .High interpersonal and communication skills with the ability to make quick decisions and work independently.

• Strong management, organizational, analytical, and problem-solving skills.

• Open minded collaborative and team-oriented attitude.

• Knowledge of the manufacturing process

• Familiarity with materials management disciplines including production and inventory control

• Ability to manage changing/conflicting priorities and resolve appropriately.

• Ability to effectively operate in any organizational structure

• Results driven, self-sufficient and high motivation

How you will thrive and create an impact:

We offer a full range of clinical trial services that cover every step, from discovery to delivery. Our portfolio of custom kitting, equipment and ancillary solutions, and biorepository and archiving services stands at the ready - to serve any trial, of any size, anywhere in the world. In this role you will:

• Monitor the performance indicators related to inventory, warehousing, shipping and receiving

• Drive efficiencies by monitoring various areas in the warehousing function; inventory adjustments, inventory valuations and warehousing efficiencies

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
 
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
 
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

Pay Transparency:

The expected pre-tax pay for this position is

$82,000.00 - $137,000.00

Actual pay may differ depending on relevant factors such as prior experience and geographic location.

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Equal Employment Opportunity is THE LAW Poster, EEO is the Law Poster Supplement, and Pay Transparency Non-Discrimination Provision.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

Job Title

Site Service Excellence Manager

Job Description Summary

The Site Service Excellence Manager will lead and oversee the planning, execution, and completion of continuous improvement projects at key accounts across North America. This role will require a strong understanding of facilities management principles and practices, as well as the ability to lead and motivate teams to achieve project goals.

Job Description

• Pay: $100,000-$115,000.
• Schedule: Monday-Friday (7:00am-4:00pm).
• MUST BE FLUENT IN SPANISH.
• Develop and implement continuous improvement initiatives that align with Service Excellence, Clientricity and Client Service strategic goals. Partner with Client Services and Service Excellence teams to ensure projects are completed on time, within budget, and to the desired quality standards.
• Identify and manage risks and issues throughout the project life cycle.
• Communicate effectively with stakeholders and senior leadership to keep them informed of project progress and to obtain buy-in for project decisions.
• Track and report on project metrics to measure success.
• Work closely with all levels of Client Services management to ensure thorough and consistent communication and distribution of information. Researches and stays current with Project Management best practices and is actively involved in business case development for new projects.
• Works with site leadership on data gathering and programming for program-related projects, build-outs, and modifications. Manages document management, project status reporting, and end of project close-out.
• Regularly reviews and ensures compliance with department policies and procedures. Maintains department files in project management system.
• Ensures compliance to scope of work.
• Sets strategy and supporting operations for scope of work.
• Reporting, RCA Facilitation. Customer interaction and communication.
• Support and facilitate standards, measuring and reporting performance to standards Technology platforms, equipment, and work order system oversight.
• Performs quality audits, facilitates program for leadership audits and reporting. Partner with Safety and Operation for Training and Development.
• Operations support.
• Document Control, SOP control and BE site Owner QBR creation.

#INDCWS

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $102,000.00 - $120,000.00

C&W Services is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

Job Description Summary

OVC TM

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

Responsibilities

• Achieves the sales budget for the assigned territory.

• Maintains existing business while focusing on growth opportunities.

• Effectively forecasts and reports sales through funnel accuracy.

• Accountable for meeting assigned territory budget goals.

• Manages within operational expense budget and sample budget.

• Leads, develops, and implements economic models for customers.

• Manages and leads all account/customer relationships in driving Chemo Safety sales.

• Works collaboratively with MDS team to identify nee opportunities.

• Demonstrates comprehensive product knowledge and competitive differentiation.

• Understands clinical application focused on customer needs.

• Use PSS skills to determine customer needs and deliver solution-based presentations.  PSS training to be provide.

• Works collaboratively with Territory Managers, National Account Managers and MDS Regional Manager to drive the selling process and conversion management process in growing overall sales.

• Works collaboratively Clinical Sales Support and Managers to effectively implement a successful conversion management process through Clinical Consultants.

• Educates physicians, nurses, pharmacists, and others on safe handling of hazardous meds and the use of products.

• Continuously promote and improve knowledge of Chemo Safety products, Vascular Care products, competitive products, sales and promotional skills through the Clinical Support function and MDS field sales organization.

• Participates in trade shows to promote the company’s product line, educate potential and existing customers in the medical community.

Requirements

• BA or BS degree.

• 3 - 5 proven years of sales experience, or comparable experience outside of BD.

• Strong relationship building and interpersonal skills.

• Demonstrable selling skills.

• Basic knowledge of Microsoft Office including Word, Excel and Outlook.

• Must possess and maintain a valid state-issued license driver’s license with 3 years of consecutive driving history and meet BD’s auto safety standards’.

Additional Skills, Qualifications and Competencies

• Consultative sales approach in finding solutions.

• Strength is evident in targeting and qualifying sales opportunities.

• Understand the most up-to-date clinical studies to educate customers and improve ability to anticipate and handle objections.

• Ability to identify market, industry and competitive trends and effectively communicate up the organization.

• Participate in and contribute to sales and marketing meetings, training programs, conventions and displays as appropriate. Communicate territory activity through timely submission of pipeline reports and other appropriate reports.

• Work with clinical support manager to support sales and marketing activities.

• Exercise prudent control over samples and other company property in accordance with company policies and procedures and legal requirements.

• Interacts with customer committees as requested (i.e. product, safety, infection control, policy committees).

• Evidenced skill in territory and account management.

• Demonstrated teammate.

• Follow all company and regulatory policies and procedures.

• Adhere to BD Core Values.

• Maintain CRM records in a timely manner (assume there is some type of CRM system).

• Demonstrated success in achieving goals.

• Aptitude for clinical and financial proficiency.

• Active listener and is able to identify important customer needs.

• Committed in driving for results.

• Self-motivated style of working and learning.

• Demonstrated problem solving and decision making ability.

• Understanding of oncology and the use of hazardous drugs across the health care setting.

• Ability to present to all customer levels and internal staff clearly and effectively.

• Ability to work independently and multi-task in a fast paced environment

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  

To learn more about BD visit https://bd.com/careers 

Salary ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary offered to a successful candidate is based on experience, education, skills, and actual work location. Salary ranges may vary for Field-based and Remote roles.

$125,992 - $210,300 (Base + Incentive

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. 

PDN

Primary Work Location

USA NJ - Franklin Lakes

Additional Locations

Work Shift

Job Description Summary

Job Description

We are the makers of possible 

 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

Job Summary

The Oncology Vascular Access Territory Manager will sell the HD Safety product portfolio as well as Infection Prevention product portfolio to Acute Care facilities and Oncology/Infusion Centers.  The territory manager is a highly proficient sales performer with experienced level of knowledge regarding Hazardous Drug Safety space and experience with Infection prevention. This person will work closely with their Regional Manager to identify targets and to implement effective selling strategies that foster a sales performance crafted to achieve their territory sales budget. They understand the importance of implementing existing national and local contracts by using pricing strategies to drive sales by collaborating with National Accounts and Business Integrators as appropriate.  They also work collaboratively with Infusion, Surgical and Access teams to enhance relationships they have in areas of the hospital to expand chemo safety penetration, infection prevention and identify new account opportunities. Conversely, the relationships developed in pharmacy and oncology can be used to create opportunities to increase the Infusion team product sales growth. The OVC TM will work with Strategic Account Managers, the One Company resource to cultivate positive relationships with key clinical and economic decision makers in key Large Accounts and IDNs.  

 

Additional Job Responsibilities

• Achieves the sales budget for the assigned territory.

• Maintains existing business while focusing on growth opportunities.

• Effectively forecasts and reports sales through funnel accuracy.

• Accountable for meeting assigned territory budget goals.

• Manages within operational expense budget and sample budget.

• Leads, develops and implements economic models for customers.

• Handles and leads all account/customer relationships in driving Chemo Safety sales.

• Works collaboratively with MDS team to identify nee opportunities.

• Demonstrates comprehensive product knowledge and driven differentiation.

• Understands clinical application focused on customer needs.

• Apply PSS skills to resolve customer needs and deliver solution based presentations.  PSS training to be provide.

• Works collaboratively with Territory Managers, National Account Managers and MDS Regional Manager to drive the selling process and conversion management process in growing overall sales.

• Works collaboratively Clinical Sales Support and Managers to effectively implement a successful conversion management process through Clinical Consultants.

• Educates physicians, nurses, pharmacists, and others on safe handling of hazardous meds and the use of products.

• Continuously promote and improve knowledge of Chemo Safety products, Vascular Care products, competitive products, sales and promotional skills through the Clinical Support function and MDS field sales organization.

• Participates in trade shows to promote the company’s product line, educate potential and existing customers in the medical community.

Requirements

• BA or BS degree.

• 3 - 5 proven years of sales experience, or comparable experience outside of BD.

• Strong relationship building and interpersonal skills.

• Demonstrable selling skills.

• Basic knowledge of Microsoft Office including Word, Excel and Outlook.

Additional Skills, Qualifications and Competencies

• Consultative sales approach in finding solutions.

• Strength is evident in targeting and qualifying sales opportunities.

• Understand the most up-to-date clinical studies to educate customers and improve ability to anticipate and handle objections.

• Ability to identify market, industry and competitive trends and effectively communicate up the organization.

• Participate in and contribute to sales and marketing meetings, training programs, conventions and displays as appropriate.

• Communicate territory activity through timely submission of pipeline reports and other appropriate reports.

• Work with clinical support manager to support sales and marketing activities.

• Exercise prudent control over samples and other company property in accordance with company policies and procedures and legal requirements.

• Interacts with customer committees as requested (i.e. product, safety, infection control, policy committees).

• Evidenced skill in territory and account management.

• Demonstrated teammate.

• Align with all company and regulatory policies and procedures.

• Adhere to BD Core Values.

• Maintain CRM records in a timely manner (assume there is some type of CRM system).

• Demonstrated success in achieving goals.

• Interest in clinical and financial proficiency.

• Active listener and is able to identify important customer needs.

• Committed in driving for results.

• Self-motivated style of working and learning.

• Demonstrated problem solving and decision making ability.

• Understanding of oncology and the use of hazardous drugs across the health care setting.

• Ability to present to all customer levels and internal staff clearly and effectively.

• Ability to work independently and multi-task in a fast paced environment.

• Must possess and maintain a valid state-issued license driver’s license with 3 years of consecutive driving history and meet BD’s auto safety standards’.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  

To learn more about BD visit https://bd.com/careers 

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. 

PDN

Primary Work Location

USA NJ - Franklin Lakes

Additional Locations

Work Shift

Build your best future with the Johnson Controls team

 

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

 

What we offer 

• Competitive salary and bonus plan

• Paid vacation/holidays/sicktime - 15 days of vacation first year

• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one

• Extensive product and on the job/cross training opportunities With outstanding resources

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

• Check us Out:  A Day in a Life at Johnson Controls

What you will do

The HVAC Operations &Maintenance Operations Manager is part of our Building Technologies & Solutions business with Johnson Controls. This position will be working onsite at a local customer location managing the day-to-day operations of their facilities. Oversee the contract, supervise employees, strategic partner with the executives of our client on projects and spend. Ideal candidate will be a seasoned professional with strong knowledge of the HVAC industry. Experience in facilities or any type of management role.
This is a technical lead and business manager position responsible for contract execution and financial objectives of high-tech Operations & Maintenance business with multiple Support Services. Leads assigned staff on individual contracts or a group of smaller contracts typically up to $5.0M in size.
As a Technical Operations Manager, you will manage the technology and resources at our P3 facilities to ensure the Building Management systems and OT Systems are safely and effectively maintained. You will use your knowledge and expertise to manage JCI’s operational risk and drive greater efficiencies in these systems.

How you will do it

Leads an operational team to provide the service offerings to assigned account(s) for the purpose of delivering optimized workplace environments and manages the real estate/facility management budgets for customer. 

Manage, direct and schedule the short and long-term activities required to meet the maintenance standards for our Building Management and OT Systems.

Take a lead role in the development of the technical team, including recruiting and hiring. Manage and supervise O&M Specialists and Technicians in the delivery of operations and maintenance tasks. Develop training plans for enhancing the skills of these team members.

Review and approve expenditures for tools, equipment and materials required for the maintenance of our systems and assets.

Provide technical and management direction for all Building Management and OT services, utilizing available JCI resources to reduce costs and increase customer satisfaction.

Provide technical expertise and guidance to operations and maintenance staff to achieve resolution of complex problems.

What we look for

Required

•  High School, Technical School or similar or equivalent work experience

•  Five years of HVAC/Facilities experience/or a parallel industry

•  Two years of management leadership experience

•  Technical ability to program and develop graphic display of controls 

•  Demonstrated ability to communicate effectively with internal and external customers

•  Operations knowledge of disciplines in Engineering, sales and manufacturing.

Preferred

•  Bachelor’s Degree in Business, Engineering or similar or equivalent work experience

•  Ten plus years of experience in the HVAC industry

•  Five years of management leadership experience

•  Contracts and negotiation experience

• Knowledge of Health care and joint commissioning process

#LI-AA2

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 17,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

What does the Customer Experience Manager do?

Under the leadership of the Store Manager, directly leads the Support Lead, Lead Cashier(s) (if applicable) and associates of the store while the Manager on Duty. The Customer Experience Manager (CEM) is responsible to “Wow the Customer”, front end operations, cash management, cleanliness, safety and driving sales.

How do they do it?

As a Five Below leader, your first priority is to contribute to the success of your store.  This means that you not only deliver in your role as the Customer Experience Manager, but you also model leadership behaviors and deliver as a manager on duty.  As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team.  The Customer Experience Manager is part of the management team that sets the tone by embracing and living the Five Below Value! These values translate into creating the coolest brand on the plant, where talented people want to grow their careers…and here is how!

Wow the Customer: Put the customer first and make a difference in people’s lives

Unleash Passion: Check your ego at the door and do what you say you will do

Hold the Penny Hostage: Treat Five Below like your own business and hire talent that will do the same

Achieve the Impossible: Set the bar high for self and team and make sure to take risks

Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts

Key Attributes:

• Leadership
• Trainer/Developer/Motivator
• Communication
• Emerging Skill - Planning/Time Management
• Ownership Commitment
• Accountability/Delegation/Follow up
• Sales Driver/Goal Oriented
• Professionalism

RESPONSIBILITIES:

• Ensures all associates and managers are Wowing the Customer through personal contact with customers
• Responsible for achieving CSAT score goals provided by the District Manager
• Responsible for leading Front End Operations
• Training the staff on the High Fives of Customer Service
• Ensures that each guest has a fast, friendly, checkout
• Responsible for maintaining the store cleanliness, recovery, and ready for customers at all times
• Responsible for opening and closing store procedures
• Responsible for performing SM duties in their absence
• Assists in supervising all Associates
• Assists in training all Associates
• Assists in coaching all Associates
• Assists in developing all Associates
• Assists in staff scheduling
• Reviews all corporate communications and reacts accordingly
• Partners with supervisors or corporate office regarding store issues
• Drives store sales and controls expenses
• Drives store sales which may include performing in all Five Below services (ear piercing, balloons, buy online pick up in store, etc.)
• Uses financial reporting to drive business opportunities
• Assists payroll process and ensures budget is in line with plan
• Assists in merchandising procedures
• Adheres to and holds associates accountable to all Five Below’s Standard Operating Procedures(SOP)
• Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits
• Authorizes register functions including post voids, returns and discounts
• Complies with Human Resources policies and procedures
• Assists in receiving and stocking procedures

• Unloads merchandise from trucks
• Checks in shipments
• Stages merchandise for the sales floor
• Packs out merchandise
• Responsible for ensuring Candy, Crafts, and Sports Worlds are set and maintained to Brand Standards
• Accountable for driving Key Metrics: Sales, ADS, CSAT Scores, and Expense Control
• Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room

This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.

• Frequently operate cash register
• Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
• Frequently ascend/descend ladders in order to retrieve and put away stock
• Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
• Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
• Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
• Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
• Must be able to remain in a stationary, upright position for 80% of the time

QUALIFICATIONS:

• High School Graduate or equivalent.
• College experience preferred
• Minimum 2 years of management experience
• Excellent verbal and written communication skills
• Ability to multi-task
• Creative thinking
• Ability to maintain composure under pressure

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Five Below is an Equal Opportunity Employer.

Position Type:

Hourly

BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as a Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below’s Careers Site at www.fivebelow.com/info/careers to verify the posting.

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 17,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

What does the Customer Experience Manager do?

Under the leadership of the Store Manager, directly leads the Support Lead, Lead Cashier(s) (if applicable) and associates of the store while the Manager on Duty. The Customer Experience Manager (CEM) is responsible to “Wow the Customer”, front end operations, cash management, cleanliness, safety and driving sales.

How do they do it?

As a Five Below leader, your first priority is to contribute to the success of your store.  This means that you not only deliver in your role as the Customer Experience Manager, but you also model leadership behaviors and deliver as a manager on duty.  As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team.  The Customer Experience Manager is part of the management team that sets the tone by embracing and living the Five Below Value! These values translate into creating the coolest brand on the plant, where talented people want to grow their careers…and here is how!

Wow the Customer: Put the customer first and make a difference in people’s lives

Unleash Passion: Check your ego at the door and do what you say you will do

Hold the Penny Hostage: Treat Five Below like your own business and hire talent that will do the same

Achieve the Impossible: Set the bar high for self and team and make sure to take risks

Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts

Key Attributes:

• Leadership
• Trainer/Developer/Motivator
• Communication
• Emerging Skill - Planning/Time Management
• Ownership Commitment
• Accountability/Delegation/Follow up
• Sales Driver/Goal Oriented
• Professionalism

RESPONSIBILITIES:

• Ensures all associates and managers are Wowing the Customer through personal contact with customers
• Responsible for achieving CSAT score goals provided by the District Manager
• Responsible for leading Front End Operations
• Training the staff on the High Fives of Customer Service
• Ensures that each guest has a fast, friendly, checkout
• Responsible for maintaining the store cleanliness, recovery, and ready for customers at all times
• Responsible for opening and closing store procedures
• Responsible for performing SM duties in their absence
• Assists in supervising all Associates
• Assists in training all Associates
• Assists in coaching all Associates
• Assists in developing all Associates
• Assists in staff scheduling
• Reviews all corporate communications and reacts accordingly
• Partners with supervisors or corporate office regarding store issues
• Drives store sales and controls expenses
• Drives store sales which may include performing in all Five Below services (ear piercing, balloons, buy online pick up in store, etc.)
• Uses financial reporting to drive business opportunities
• Assists payroll process and ensures budget is in line with plan
• Assists in merchandising procedures
• Adheres to and holds associates accountable to all Five Below’s Standard Operating Procedures(SOP)
• Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits
• Authorizes register functions including post voids, returns and discounts
• Complies with Human Resources policies and procedures
• Assists in receiving and stocking procedures

• Unloads merchandise from trucks
• Checks in shipments
• Stages merchandise for the sales floor
• Packs out merchandise
• Responsible for ensuring Candy, Crafts, and Sports Worlds are set and maintained to Brand Standards
• Accountable for driving Key Metrics: Sales, ADS, CSAT Scores, and Expense Control
• Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room

This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.

• Frequently operate cash register
• Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
• Frequently ascend/descend ladders in order to retrieve and put away stock
• Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
• Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
• Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
• Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
• Must be able to remain in a stationary, upright position for 80% of the time

QUALIFICATIONS:

• High School Graduate or equivalent.
• College experience preferred
• Minimum 2 years of management experience
• Excellent verbal and written communication skills
• Ability to multi-task
• Creative thinking
• Ability to maintain composure under pressure

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Five Below is an Equal Opportunity Employer.

Position Type:

Hourly

BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as a Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below’s Careers Site at www.fivebelow.com/info/careers to verify the posting.