Total 95 Junior Executive level Customer Service job vacancies in YORK, YO31 8HE

• Complete request forms, manually or automated, for individual patient orders, blood work and other requests.
• Maintain and monitor patient appointment schedules for the clinic/practice.
• Receive patients and visitors as the initial point of contact, in person or telephonically.
• Record and relay messages and/or redirect calls.
• Maintain all patients' records, both electronic and paper, according to regulation ensuring each entry contains proper patient and health care provider identification.
• Oversee the clerical duties inherent to the in processing (reception), care and out processing (transition) of outpatients, families/caregivers and guests.
• Respond to emergency calls and notifies emergency medical personnel.

DUTIES MAY INCLUDE HOWEVER ARE NOT LIMITED TO THE FOLLOWING:

• Maintains a positive therapeutic relationships by displaying respect for human dignity with patient, families and/or significant others utilizing learned communication skills.
• Begins to utilize observation skills for data collection, reporting and recording patient/resident observations
• Learning to performs aspects of nursing care to meet patient's needs for the following under close supervision and with direction/guidance from a
• Preceptor:
  • Personal Hygiene
  • Physical comfort
  • Activity, Exercise, Rest
  • Nutrition
  • Elimination
  • Prevention of Skin Breakdown
  • Rehabilitative Aspects of Care
• Beginning to engage in-group activities such as off-station trips, reality orientation, current events and other therapeutic groups.
• Learning to utilize principles of proper body mechanics while caring for patients.
• Reports patient observations to the RN and or other members of the treatment team.
• Is trained to set up patient care related equipment
• Organizes and obtains routine supplies and equipment.
• Assist with orienting patient/family to unit routines and policies.
• Work as a cooperative, courteous member of the interdisciplinary team.
• Safeguarding the patient's right to privacy by judiciously protecting information of a confidential nature.
• Uses proper safety practices.
• Learning to utilize equipment and supplies according to procedures.
• Learning to utilize principles of proper body mechanics and follows procedures for use of patient care equipment to prevent injury to self or others in all settings such as utilization of lifting equipment.
• Must be poised and articulate in communicating with people of varied educational, ethnic and
  cultural backgrounds.
• Makes caring for the veteran his/her priority in all aspects of work.
• Willing to work cooperatively as a member of a team in all assignments, and is learning to be an effective team member.
• Consistently adheres to information security policies and procedures and complies with all provisions of the access security agreement.
• Will report all known information security incidents or violations to the Information Security Officer immediately, as well as report all known privacy incidents or violations to the supervisor and/or the Privacy Officer immediately.

• Complete request forms, manually or automated, for individual patient orders, blood work and other requests.
• Maintain and monitor patient appointment schedules for the clinic/practice.
• Receive patients and visitors as the initial point of contact, in person or telephonically.
• Record and relay messages and/or redirect calls.
• Maintain all patients' records, both electronic and paper, according to regulation ensuring each entry contains proper patient and health care provider identification.
• Oversee the clerical duties inherent to the in processing (reception), care and out processing (transition) of outpatients, families/caregivers and guests.
• Respond to emergency calls and notifies emergency medical personnel.

• Complete request forms, manually or automated, for individual patient orders, blood work and other requests.
• Maintain and monitor patient appointment schedules for the clinic/practice.
• Receive patients and visitors as the initial point of contact, in person or telephonically.
• Record and relay messages and/or redirect calls.
• Maintain all patients' records, both electronic and paper, according to regulation ensuring each entry contains proper patient and health care provider identification.
• Oversee the clerical duties inherent to the in processing (reception), care and out processing (transition) of outpatients, families/caregivers and guests.
• Respond to emergency calls and notifies emergency medical personnel.

Location: York

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Location: York

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo
Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf

Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf

The Advanced MSA provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model. Work involves specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and /or care in the community resources. Some of the major duties of this position include, and are not limited to:

• Answering phones, greeting patients, relaying messages to appropriate staff inside or outside of the unit.
• Scheduling, canceling, re-scheduling patient appointments and/or consults, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines.
• Entering no-show information.
• Monitoring appointment requests from multiple electronic sources;
• Verifying and updating demographics and insurance information when patients check-in for appointments.
• Coordinates administrative functions relating to emergency and non-emergency transfers to other VA facilities or private hospitals and determines appointment type based on the patient's eligibility status (i.e., TRICARE, sharing agreements, collaterals, research patient, VA employee, etc.).
• Recommends changes to existing clinic procedures based on current administrative guidelines.
• Coordinates with the patient care team to review clinic appointment availability (utilization) to ensure that clinic schedules are closely monitored to effectively support the needs of the clinics, and makes adjustments as necessary.
• Develop and/or maintain effective and efficient communication with the patient, interdisciplinary coordinated care delivery model teams, VA medical centers, and other agencies.
• Processes incoming patient secure messaging through MyHealthyVet and coordinates with care team as appropriate;
• Participates in team huddles and team meetings to manage, plan, problem solve, and follow-up with patient care by sharing information and collaborating with the interdisciplinary team;
• Setting priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needs;
• Identifies incomplete encounters and communicates findings to providers; as needed;
• Enters appropriate information into the electronic record; monitors pre-appointment information and/or requirements to assure readiness for patient visit/procedure;
• Manages patient systems to verify and validate accuracy and resolve issues; evaluates patient information and clinic schedule lists to determine whether the patient requires an immediate appointment; informs team members about shared patients.