Total 12 Internship level Customer Service job vacancies in York : 3475 Board Road

Job Description: Internship/Part time Customer Service Specialist(B2B)

Company Overview:

Uniweb Pte. Ltd. is a leading payment gateway provider in Singapore, specializing in integrated payment solutions and digital marketing for businesses. With over 6,000 merchants, Uniweb delivers innovative payment services and marketing strategies for both local businesses and international clients.

Key Responsibilities:

• Assist with simple inquiries related to payment products and services via email, phone, or live chat (not call centre and very low volume only).

• Provide guidance on the use of digital payment platforms (Alipay, WeChat Pay, Visa, etc.).

• Support the onboarding process for new merchants, including documentation and initial onsite setup assistance.

• Maintain records of customer interactions and feedback.

• Assist in creating support content, such as FAQs and user guides, to improve the customer experience.

• Simple Ad-hoc.

Requirements:

• Current student or recent graduate in Business, Communication, Fintech or related fields.

• To assist senior cashiers who may only speak Mandarin.

• Customer-focused with problem-solving abilities and attention to detail.

• Experience with customer service, preferably in the tech or payment solutions industry, is a plus but not required.

• Proficiency in MS Office and CRM tools is an advantage.

Benefits:

• Flexible working hours with the opportunity to gain experience in a dynamic fintech environment.

• Exposure to digital payment technologies and customer engagement strategies.

• Hands-on learning in a fast-growing company with potential for future full-time employment.

• Transport allowance.

Event Secret Service (ESS): Singapore's Premier Hospitality and Operations Company

Event Secret Service is more than a conventional recruitment or manpower agency; we are specialists in delivering Professional Event Staffing, Operations Execution, Hospitality Services and Management of these areas, for the Singapore Event Industry.
Our expertise lies in delivering invaluable assistance for on-ground events, roadshows, and activations. What sets us apart is our comprehensive approach, managing our talent pool and ensuring they receive training to provide exceptional value to our clients.

https://www.nae-eventsecretservice.com/

Event Secret Service (ESS) is seeking to hire an Event Operations Intern to serve in the Event Operations Department.

The intern will have the opportunity to work in one of the sub-departments: Administration.

General Role - Event Operations :

• Support event logistics by setting up equipment and providing on-site assistance during events.
• Manage operational aspects, including pre-event preparations, timelines, quotations, and logistical requirements.
• Assist in event hire recruitment processes and handle contract administration.
• Contribute to the development and implementation of event plans, timelines, and schedules.
• Coordinate event staffing, organize members' attendance details, and provide excellent customer service to event attendees.
• Maintain accurate employee data in the HR system , Foster employee engagement through site visits, organize events, and coordinate impactful training programs.

Support Role - Administration & Business Development :

• Conduct a wide range of advanced administrative tasks, such as calendar management and quotation management.
• Possess strong organizational skills to prioritize tasks strategically. Plan, manage, and execute various admin meeting tasks such as scheduling client meeting and meeting communications

The Event Operations Internship at ESS is designed to enhance interns' skills in communication, technology, quantitative reasoning, and teamwork. It affords opportunities to engage with professional mentors, expand networks within the event industry, and gain valuable exposure. The internship prioritises the support of interns' professional development, providing a solid foundation for their future careers in event operations.

CyberArk (NASDAQ: CYBR) is the global leader in identity security. Centered on intelligent privilege controls, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud environments and throughout the DevOps lifecycle. The world’s leading organisations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit https://www.cyberark.com, read the CyberArk blogs or follow on LinkedIn, Twitter, Facebook or YouTube.

From the growing market in need of protection with proven security solution and internal promotions, we are actively looking for a Enterprise Support intern to support our regional market.This will be a broad role that will involve investigating and resolving technical questions related to CyberArk's Product Suite. You will play a vital role in:

1. Providing our Global Customers the technical support that they require relating to CyberArk's product suite, ensuring that they get the most out of their CyberArk experience
2. Leveraging your empathy and communications skills to address customer issues, prioritizing customer interactions to expedite urgent escalations
3. Collaborating and swarming with your teammates and CyberArk's Engineering teams to resolve customer issues. Analyse ticket data, identify incident root cause, draft Root Cause Analysis (RCA) report and follow possible resolution within the stipulated service level agreement
4. Cultivating an environment of cooperation and knowledge sharing

JOIN US as this is the opportunity to take the next step in your cybersecurity career where you can

• Grow and develop in a role that has a career path into the privileged access and identity security field
• Make a difference in the fast-paced company
• Become the trusted expert in your field
• Make new friends and mentors who can help you in your career path in the real world.

What you need to stand out

• Able to commit full time from July to December 2024
• Currently pursuing an IT related bachelor's degree
• Graduating end 2024 or early 2025

Responsibilities / Tasks

The Field Service Intern will work under direct supervision of lead technician in York to perform the following work:

• Assist with performing tasks to rebuild/repair compressors such as: Compressor tear down, inspection, assembly, miscellaneous machining, metal spraying, parts cleaning.

• Assist with basic tests of compressor bare block after rebuilding.

Travel with main field service technician to local customers to perform the following work:

• Assist with performing maintenance procedures and warranty work on Company’s product line at customer's location(s).

• Assist with troubleshooting and repairing basic electrical and mechanical problems on refrigeration systems at customer's location(s).

Your Profile / Qualifications

• Attending technical school or seeking certification in refrigeration or similar field preferred.

• High school diploma/GED required.

• Flexible schedule, travel-read.

• Strong time management and problem-solving skills.

• Excellent communication skills.

• Self-driven, PC proficient.

• Able to read P&IDs, schematics.

• Basic refrigeration knowledge is a plus.

• Entry-level compressor operation.

• Ability to travel 25% of the time.

• Ability to lift 75lbs (tools and machinery).

• Willingness for extended hours, varied environments.

Working at GEA Group has significant benefits:

• 11 Paid Holidays
• PTO - Paid Time Off
• Medical Plans
• Dental Insurance
• Vision Insurance
• Health Savings and Spending Accounts
• Tuition Reimbursement
• 401k with excellent employer match
• Wellness Incentive Program
• Employee Assistance Program

#engineeringforthebetter

Did we spark your interest?
Then please click apply above to access our guided application process.

to assist:

- Monitor students’ attendance and progress;

- Coordinate tutors lesson schedule and duty;

- Collect tuition fee and manage disbursement of cash for purchases;

- Handle feedbacks from parents;

- Manage teachers according to Centre’s guidelines;

- Manage centre daily operating;

- Answer parents enquiries;

- Generate lead and sales.

Responsibilities

• Work closely with and render support to Relationship Managers
• Work closely with various departments to ensure a smooth process in delivering the necessary deliverables to vendors.
• Friendly approach in handling customers and vendors queries efficiently
• Liaise and maintain a good relationship with Vendors’ Sales and Admin throughout the sales process
• Provide general administrative support to the Vendor Financing Team

Requirements

• Ability to work with people across different departments in the Company and is a strong believer in customer service for both internal and external stakeholders
• Meticulous and takes initiative in problem resolution
• Possess a pleasant disposition and a team player

Job Highlights

• 5-days work week, Mon-Fri, 8.30 am to 5.30 pm
• No OT
• Training provided

Interested candidate who meets the essential prerequisites, please submit your resume and contact telephone number.

The Raffles Service Intern delivers friendly and professional service that meets guest’s call experience expectations and is able to answer all types of enquiries.

The position offers a centralised communication service in an efficient manner supporting all departments of the Hotel.

Primary Responsibilities

Deliver Friendly and Professional Service

• Ensures smooth operation of the department by attending to incoming calls and emails that are pertaining to room and F&B reservations or general enquiries.
• Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight details, rates, special requests and reservation notes.
• Assists guests in a seamless F&B reservation process by providing restaurant and bar information, reservation confirmation and/or reservation changes or cancellations and other special requests.
• Works closely with the restaurant managers to maximise the capacity of the restaurants.
• Ensures guests receive the experience as detailed in Brand Standard Operating Procedures (BSOPs), Raffles Hotel Singapore Local Standard Operating Procedures (LSOPs) as well as Forbes 5 star/Leading Quality Assurance (LQA) standards, and aims to achieve the scores and goals set by management.
• Close cooperation with Raffles Butlers team.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products and services.
• Ensures the smooth running of the Raffles Service by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.

Provide Experience that Exceeds Guest Expectations

• Is well versed with the preference of the guest’s and provide all guests with the consistent service anticipating needs in advance.
• Leads a Heartist® approach to guest experience/service together with the Reservation team.
• High emphasis on the reservation experience for ALL members.
• Handles guest comments competently and swiftly.

Involvement in Wider Job Function Actions / Relationships

• Supports the Raffles Service colleagues to achieve upsell goals in various revenue streams.
• Coordinates with other departments (Front Office, Concierge, F&B, Spa, Housekeeping and Butler) on the guest’s needs and requirements.
• Works closely with Revenue department to be aware of the occupancy of the hotel (the sold out dates, the blackout dates and the need periods in both rooms and F&B outlets).
• Advises Raffle Service Manager of any deviations in rate applications or reservations arrangement.
• Maintains an accurate and updated filing system of all correspondence.
• Is familiar with hotel’s credit policies and handles billing instructions correctly.
• Performs clerical and administrative duties.
• Adheres to Raffles Hotel Singapore and Raffles Service SOP’s, guidelines and grooming standards.
• Adheres to the Values of AccorHotels, i.e. Guest Passion, Respect, Innovation, Trust, Sustainable Performance and Spirit of Conquest.

Candidate Profile

Knowledge and Experience

• Diploma or Degree preferably in hospitality or any related field
• Knowledge of and experience of relevant software applications – spreadsheets, word processing and database management

Competencies

• Strong interpersonal skills with ability to communicate with all levels of employees
• Service-oriented with an eye for details
• Ability to work effectively and contribute to the team
• Multicultural awareness and ability to work with people from diverse cultures
• Self-motivated and energetic
• Flexible
• Displays initiative and creativity
• Ascertains and addresses guest/colleague needs
• Ensures security and confidentiality of guest and hotel information
• Possesses good computer and property management system skills
• Embraces and responds to change effectively

We are looking for a suitable English Language Teacher on a part time or internship basis to conduct teaching and curriculum development. He or she should be able to speak and write English at a high level of competency and a passion for teaching.

Why join us?

• Flexible working hours
• Learn from experienced teachers best practices and useful tips in the industry
• Opportunity for conversion to Full-time position based on performance
• Be part of a team of educators who value the learning process, not just grades

Our ideal candidate

• has a passion for teaching English
• speaks and writes English at a high level of competency
• is self-motivated and has initiative
• is open to be travel to more than one location when necessary
• is willing to learn
• sees teaching as a possible full-time job after graduation
• is an undergraduate

The role would require you to

• collaborate with the team to developing curriculum and content
• be comfortable with leveraging technology to enhance the classroom learning experience
• engage with parents of students whenever needed
• be willing to familiarise yourself with the MOE syllabus
• plan and review lessons as a team
• be part of online content development
• teach, co-teach and/or assist in an average of 9-12 classes a week (including cover classes where needed)
• take up administrative or operational tasks/roles where necessary

Only Singaporeans and PRs need apply.

Responsibilities

• Work closely with and render support to Relationship Managers
• Work closely with various departments to ensure a smooth process in delivering the necessary deliverables to vendors.
• Friendly approach in handling customers and vendors queries efficiently
• Liaise and maintain a good relationship with Vendors’ Sales and Admin throughout the sales process
• Provide general administrative support to the Vendor Financing Team

Requirements

• Ability to work with people across different departments in the Company and is a strong believer in customer service for both internal and external stakeholders
• Meticulous and takes initiative in problem resolution
• Possess a pleasant disposition and a team player

Job Highlights

• 5-days work week, Mon-Fri, 8.30 am to 5.30 pm
• Training provided

Interested candidate who meets the essential prerequisites, please submit your resume and contact telephone number.

Description:

• Utilize in-house system for bill of lading (HBL and MBL) execution
• Assist in coordinating with shipping lines, vendors, warehouses, LCL consolidators, customs clearance to ensure proper handling of import/export shipments
• Assist in coordinating of day-to-day operations and transaction with internal and external customers
• To follow operations SOP, including compliance of all custom and security regulations
• Providing administrative support to Operations and Sales Team
• Track and monitor shipments status and inform customer accordingly
• Generate Delivery Orders, Invoice, Quotation and keeping record on related documents
• Maintain office administration records, quality documentation and housekeeping
• Respond to all incoming requests and queries with a high level of efficiency and professionalism

JOB DESCRIPTION:

The base pay for this position is

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

DIVISION:

LOCATION:

ADDITIONAL LOCATIONS:

WORK SHIFT:

TRAVEL:

MEDICAL SURVEILLANCE:

SIGNIFICANT WORK ACTIVITIES:

About Validus

Founded in 2015 to address the unmet financing needs of SMEs, Validus is the leading all-in-one SME financing platform in Southeast Asia today, providing small businesses with faster and effortless one-stop financial solutions. Headquartered in Singapore, we’re present in 4 markets – Indonesia, Singapore, Thailand, and Vietnam.

We’re on a mission to drive financial inclusion and prosperity for small businesses by leveraging data, AI and strategic partnerships to drive growth financing to under-served SMEs. To date, we have disbursed more than USD 2 billion in loans to small businesses across the region. In Singapore, our SME-focused, full-suite business finance offering includes loans, business accounts, corporate cards, payments, and expense management. Validus is backed by top-tier VCs and strategic investors, with more than S$60M in capital raised.

An award-winning FinTech, Validus has won first runner-up (Singapore FinTech - Singapore Founder category) at SFF Global FinTech Awards 2022, first place at MAS FinTech Awards 2020 (Singapore Financial Institution), Top 10 FinTech Leaders and FinTech Leaders under 30 at SFF Global FinTech Awards 2021. Validus was named by LinkedIn as one of the Top 15 Start Ups in Singapore in 2021.

Job Description

• Provide day-to-day technical support for internal staff
• Ensure the smooth and effective running of company IT infrastructure
• Perform installation, maintenance, and management of all computer hardware, software, workstation and printers.
• Maintain documentation on IT assets and Google Products
• Asset maintenance and inventory management
• Housekeeping of asset conditions and asset user assignments
• Generate report on tasks performed
• Contact and correspond with counterparts across region
• Handle troubleshooting of IT problems faced by internal staff and assist in daily operations
• Respond in a timely manner to service issues and requests
• To invoke problem escalation process to next level of support

Job Requirements

• Diploma or degree in Computer Sciences, Information Technology, or a related field
• Strong analytical and troubleshooting skills
• Has initiative, enthusiasm, and willingness to learn in a fluid and fast-paced environment
• Good interpersonal skills to interact effectively at all levels