Total 75 fb tourism hospitality job vacancies in Customer Service category in Singapore

About ARRCS
Australian Regional and Remote Community Services (ARRCS) is not-for-profit aged care and community service provider who deliver services including Residential Care, Community Care, School Nutrition and Early Learning Childhood programs throughout the Northern Territory.
Our Vision is passionately pursuing new ways in delivering care where people and communities flourish and lead meaningful lives.


About the role

ARRCS are committed to the Nhulunbuy Region and have the following vacancies across our services from November 2024 opportunities of 1 - 4 years.

Yutjuwala Djiwarr Flexible Aged Care

Hospitality Workers Aged Care - 04 x Full Time positions

($27.21 per hour base rate + penalties + super)


Providing support in our facility services area, these positions include Cleaning / Laundry / Kitchen assistant duties.
Great variety in the day to day job role working across the facility.

To work in our industry you must have/be willing to obtain the following;

Food Handler Course SITXFSA005 – Use hygienic practices for food safety
Current National Police Check (dated within 3 Months)
NDIS Worker Screening Check
Annual Influenza vaccination
Covid 19 Vaccinations & Boosters

First Aid Certificate
Availability to work across a 24/7 Roster to meet operational needs
NT Drivers' License

About our benefits and perks

As ARRCS is a Not for Profit organisation, we have great benefits including;
Annual pay increase in accordance with our current Enterprise Agreement
CBB Salary Packaging - Tax-free money to pay debts such as Rent & Mortgage
17.5% leave loading
Up to 6 weeks annual leave
Wellness & Employee Support Services
Ongoing training and development opportunities

For more information please contact recruitment via people@arrcs.org.au or phone 08 8982 5204.

We strongly encourage Aboriginal & Torres Strait Islander people to apply.

About ARRCS
Australian Regional and Remote Community Services (ARRCS) is not-for-profit aged care and community service provider who deliver services including Residential Care, Community Care, School Nutrition and Early Learning Childhood programs throughout the Northern Territory.
Our Vision is passionately pursuing new ways in delivering care where people and communities flourish and lead meaningful lives.


About the role

ARRCS are committed to Tennant Creek Region and have the following upcoming vacancies across our services from November 2024 opportunities of 1 - 4 years.

Hospitality Workers Aged Care - 02 x Full Time positions

($27.21 per hour base rate + penalties + super)

Providing support in our facility services area, these positions include Cleaning / Laundry / Kitchen assistant duties.
Great variety in the day to day job role working across the facility.

To work in our industry you must have/be willing to obtain the following;

Food Handlers Certificate is SITXFSA005 – Use hygienic practices for food safety
Current National Police Check (dated within 3 Months)
NDIS Worker Screening Check
Annual Influenza vaccination
Covid 19 Vaccinations & Boosters (Preferred)

First Aid Certificate
Availability to work across a 24/7 Roster to meet operational needs
NT Drivers' License

About our benefits and perks


As ARRCS is a Not for Profit organisation, we have great benefits including;
Annual pay increase in accordance with our current Enterprise Agreement
CBB Salary Packaging - Tax-free money to pay debts such as Rent & Mortgage
17.5% leave loading
Up to 6 weeks annual leave
Wellness & Employee Support Services
Ongoing training and development opportunities

For more information please contact recruitment via people@arrcs.org.au or phone 08 8982 5204.

We strongly encourage Aboriginal & Torres Strait Islander people to apply.

At AYANA MidPlaza Jakarta, we are looking for a dedicated and charismatic Spa Receptionist to enhance our guest experience. As the first point of contact for our spa, you will play a crucial role in providing outstanding service to our guests, ensuring a seamless and exceptional spa experience. Your professionalism and attention to detail will be vital as you assist guests in navigating our spa services, while also managing appointments and inquiries with efficiency.

Responsibilities

• Greet and assist guests upon arrival, providing information about spa services and promotions.
• Manage appointment scheduling and maintain accurate records in our booking system.
• Process payments and handle transactions in compliance with company procedures.
• Respond promptly to guest inquiries via phone or email.
• Ensure the reception area is welcoming and organized, promoting an inviting atmosphere.
• Collaborate with the spa team to deliver outstanding guest service and satisfaction.

• Previous experience as a Spa Receptionist or in a customer service role within the hospitality industry.
• Exceptional communication skills and a friendly, professional demeanor.
• Strong organizational skills and the ability to handle multiple tasks simultaneously.
• Familiarity with appointment booking systems is a plus.
• High school diploma or equivalent; additional qualifications in hospitality are a plus.
• Willingness to work flexible hours including weekends and holidays.

• Positive Working
• Great Environment
• Supportive Team Work

Night Receptionist/GSR - Staybridge Suites, Liverpool.

At Cycas Hospitality, we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.

Staybridge Suites ensure every space features a sense of community, comfort and convenience. With a brand ethos of From Home-to-Home, guests feel like they are at home while on the road. Staybridge Suites operate with fewer colleagues than some of the other IHG brands, so staff need to be naturals when it comes to multi-tasking. Here, you need to be friendly, smart, welcoming and professional – focused on getting the basics right, each and every time.

If you have an inner drive to love what you do – and do it well - and you strive to provide the best hotel experience so your guests can pursue their personal & professional passion, then please read on as you’re somebody we want within our team.

YOUR CORE PURPOSE WILL BE:


To ensure the smooth and efficient running of the hotel to the satisfaction of all guests needs
The night audit is completed to fulfil all audit and statistical information requirements for the hotel
To ensure the security of hotel guests and hotel as a whole and to provide services for hotel guests.
Carry out the minimum of 2 security checks at regular intervals with special emphasis on security, fire and safety
Check hotel guests in and out, and assist with luggage when required
Serve food and liquor to company standards
Ensure all revenue is correctly charged and monies are securely kept
To ensure the total cash takings balance with the Opera settlements report and the receipt sheet and to complete the banking according to the correct procedure
Operate the hotel switchboard and deal with all internal and external calls, according to procedure
Order and deliver guest’s newspapers and correct charging and controls
Action early morning calls at the time specified and to the standards laid down
The preparation of Room Service orders and service to the rooms when required
Cleaning of areas as requested, removal of all trays from public areas, bedroom corridors as necessary
To have a thorough knowledge of and adherence to the law with regards to the following company regulations
The preparation of hot food
Undertake special duties or work outside the normal daily/weekly routine but within the overall scope of the position


WHAT YOU SHOULD BRING:


You must be available to work between the hours of 11pm and 7am with a flexible approach to nights worked as the role will include weekends.
Desire and ability to learn
Strong communication skills
Ability to work alone for periods of time during the night shift due to size of building
Ability to organise self and multi - task
Flexible and adaptable
Attention to detail
Customer focused / can-do attitude
Understand the Hotel / Company standards, products and services


WHAT WE OFFER:


Great team spirit according to our slogan ‘It’s not over until we get a smile’.
40 hour/week
EXCELLENT COMPANY BENEFITS:
Competitive salary and package
Exclusive employee discounted rate to IHG and Cycas hotels
Continuous paid training and development opportunities
Free healthcare plan


Cycas Hospitality is a gift for any hospitality professional. Over the past 14 years we’ve created an innovative hotel management company. We have been amongst Caterer's Top 30 Best Places to Work in Hospitality in the last consecutive 4 years.

This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!

Please apply in writing by email attaching your CV along with your current salary and notice period.

***All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.***

Hilton is the world's most recognised hospitality brand and is the largest upscale operator of hotels in Greater London. We have a fantastic opportunity for a Guest Service Assistant to join our team at the Doubletree by Hilton London Kensington. This is a prestigious 4-Star property located in bustling Kensington.

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Guest Service Assistant, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience, you will also create the warm atmosphere that makes our guests feel at home in any location.

Why you should apply
We offer market-appropriate salary, retention bonus plus access to our extensive benefits package, which includes:

• Service-based annual leave (increasing up to a maximum of 5 extra days)
• Voluntary Medi-cash Scheme
• Employee & Friends/Family discounted rates at Heeton-operated hotels and Hilton Go
• Referral scheme
• Heeton is an expanding company which offers excellent career opportunities.
• Exclusive access to the employee recognition & reward scheme - Heeton Rewards
• Numerous voluntary benefits, including buy holiday scheme, Cycle to Work and many more.

Your day-to-day

• Be the warm welcome that kicks off a memorable guest experience
• Encourage guests to partake in the Hilton Honors programme
• Take and manage guest bookings, and up-selling opportunities and tell them about ways to improve their stay
• Handle credit transactions in accordance with Heeton standard operating procedures.
• Start every stay right by swiftly checking guests in and out – take IDs, hand out room keys and hotel information
• Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns
• Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary
• Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed
• Take pride in your appearance and place as a brand ambassador
• Always know what events and activities are on the day’s schedule
• Helping guests with luggage, excursions and taxi bookings
• Be present in the lobby and direct guests to the correct areas.
• Jump into other ad-hoc duties when your colleagues need your help

What we need from you

• Excellent customer service skills
• Hospitality experience advantageous
• Attention to detail and a great team player
• Be yourself but be presentable in appearance
• Must speak fluent English

Heeton is all about building a workplace for the future, we believe in equal opportunities and celebrate diversity. We are an inclusive workplace, where everyone is welcome and can be natural and the best versions of themselves. We recognise that we are on a journey regarding diversity and inclusion and welcome applications for candidates from underrepresented backgrounds.

In line with the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process

Job Description:

• Work closely with the Residence Manager
• Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests and enquiries
• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedures
• Maintain good guest relations with in-house guests at all times
• Project a courteous and hospitable attitude at all times
• Provide guests with accurate information as requested regarding SR facilities, major city attractions and events
• Maintain an effective flow of communication with all personnel

Job Requirements:

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of HMS will be advantageous

Job Title: Head Receptionist

H&C Solutions is collaborating with an exquisite, high-end Italian restaurant situated just a short walk from Bank Station. This charming restaurant exudes elegance and is situated in a magnificent grade II listed building. You will have the opportunity to work with the finest authentic Italian cuisine and wines.

Head Receptionist benefits:

• A fantastic salary of £40,000
• Hourly paid overtime and cash tips added to your salary.
• Extensive in-house training.
• Sundays off!
• Generous pension schemes.
• Staff food and uniform is provided to all staff on duty!
• 48 hours per week

Head Receptionist Requirements:

• Someone who is charismatic, professional and happy to work alone.
• The ideal Receptionist will have previous experience working with Opentable.
• They are seeking a Receptionist who has a proven and stable employment history working within reputable restaurants.

We are seeking a friendly and enthusiastic Service Crew to join our team at our bakery. The successful candidate will be responsible for providing excellent customer service, taking orders, preparing food and drinks, maintaining a clean and organized store, and ensuring customer satisfaction.

Responsibilities:

- Greet customers and provide excellent customer service

- Take customer orders accurately and efficiently

- Prepare food and drinks according to standard recipes and procedures

- Ensure that food and drinks are served in a timely and friendly manner

- Maintain cleanliness and organization of the bakery

- Handle cash and credit card transactions accurately

- Assist in inventory management and ordering supplies when necessary

- Follow all health and safety guidelines and regulations

- Work as a team player to ensure customer satisfaction

Qualifications:

- Previous experience in a customer service role, preferably in a food service environment

- Ability to work in a fast-paced environment and handle multiple tasks simultaneously

- Excellent communication and interpersonal skills

- Ability to work a flexible schedule, including weekends and holidays

- Ability to stand for long periods of time

- Basic math skills and proficiency in cash handling

- Knowledge of food safety and sanitation regulations

Nearest MRT Stations to our outlets:

- Orchard MRT

- King Albert Park MRT / Sixth Avenue MRT

If you have a passion for providing exceptional customer service and enjoy working in a fast-paced and dynamic environment, we encourage you to apply for this exciting opportunity to join our team!

Job Ref: AM13527Branch: Hilton Garden Inn Dublin City CentreLocation: Hilton Garden Inn Dublin City Centre, DublinSalary/Benefits: Competitive SalaryContract type: CasualHours: Full TimePosted date: 21/10/2024Closing date: 04/12/2024

Would you like to work for a company that gives you:

• £250, up to £1000 cash incentives when referring a friend to come and join our team - T&C’s apply
• Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.

Rewards your hard work by offering you the below team benefits when you join us:

• Meals provided whilst on shift
• Sales incentives and initiative rewards
• Discounted / Free use of leisure facilities – “Hotel specific”
• Free Car Parking – “Hotel specific”
• Stays in our hotels at discounted prices or
• Even free stays in our hotels as one of our rewards & recognition incentives,
• Opportunities for your personal development within the Hotel Group Brand Portfolio
• Fully funded apprenticeships – T&C’s apply
• Annual Holidays entitlements inclusive of Bank Holidays
• Opportunity to buy additional holiday entitlements
• Pension enrolment

Does the below sound like you?

• Passionate and willingness to learn
• Positive attitude and someone who makes our guests smile
• Genuinely friendly and caring
• Enjoys working as part of a team
• Ambitious and hard working
• Excellent standards and competent level of IT proficiency
• Good organisational / time management skills.
• Resilient, creativity, able multitask and can work under pressure
• Ability to work morning, afternoon/evening, and weekends
• Able to deliver exceptional customer experiences all the time
• Is the Receptionist role for you for you, do you have you the skill set and experience to take on this role? then what’s stopping you???

Klarent Hospitality are recruiting for a receptionist

We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.

The Role:

• As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out
• Assist with and complete audits, as required.
• Achieve positive outcomes from Guest queries in a timely and efficient manner
• Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
• Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or other departments
• Always demonstrate a high level of customer service
• Attend appropriate training courses, when required, and be an integral part with the Day / Night Team's training and development efforts
• Demonstrate a knowledge of hotel room categories, room rates, packages, promotions, and other general product knowledge necessary to perform daily duties
• Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
• Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
• Comply with hotel security, fire regulations and all health and safety legislation
• Act in accordance with policies and procedures when working with front of house equipment and property management systems
• Follow company brand standards
• Assist other departments, as necessary

Located amongst the financial district with the International Financial Services Centre (IFSC) sitting next door, Hilton Garden Inn Dublin City Centre is perfectly placed for any business guests. With only a short 6 minute walk to the convention centre and a brief 7 minute walk up to Connolly Rail station, the business traveller is in a prime location for all their needs.

Job Ref: AM13469Branch: Klarent Hospitality Head OfficeLocation: Klarent Hospitality, GlasgowSalary/Benefits: Competitive SalaryContract type: PermanentHours: Full TimeHours per week: 40Posted date: 10/10/2024Closing date: 12/11/2024

Our IT Function within Klarent Head Office have an exciting new opportunity for a hands-on IT Professional to join our dynamic team in the role of Service Delivery Manager with a strong focus on compliance and governance.

The Person:

• Have extensive experience within IT based roles inclusive of IT Service Delivery Roles
• Have previous experience in project management and the monitoring of this in addition to support management inclusive of SLAs, escalation and trend analysis.
• Have a strong understanding of IT Service Management processes and best practices such as ITIL in addition to a strong focus on compliance and governance
• Is an analytical thinker with the ability to make informed decisions and find creative solutions to complex problems
• Is comfortable to work in collaboration with others in their team and/or other functions however can also work autonomously and is committed to seeing through from start to finish
• Qualifications

• PM skills – Prince 2, PMP
• Hospitality experience preferred

Particular skills / experience

• PMS
• POS
• Telecoms
• Data networks
• Office 365 Administration
• Sharepoint Administration

The Role:

• Oversee the delivery of IT services to internal team members at all levels, ensuring that all services are delivered in accordance with agreed SLAs and KPIs whilst reviewing and implementing policies and procedures related to IT service delivery and compliance.
• Ensure that all IT services are compliant with relevant regulatory and legal requirements, such as GDPR, latest PCI Standards, and that appropriate controls are in place to manage risk.
• Manage the relationship with third-party suppliers, ensuring that their services are delivered to a high standard and that they are aligned with our compliance and governance requirements.
• Project Management of IT Services within any agreed projects.
• Lead incident coordination and guide the team in case of any IT incidents.

The Benefits:

• Hybrid Working – 4 Office Days & 1 at home
• Amazing discounts on food, drink and accommodation throughout the group
• Huge opportunities for Learning, Development and Progression
• Excellent hotel rates for friends & family
• Employee Assistance Program
• Free use of the Leisure Club where applicable
• Long Service Awards
• Recognition Awards
• Refer a Friend Bonus
• Annual Social Events
• Lunch provided

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.

We pride ourselves on Inspiring Leadership, Respect for our People, Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments.

To find out more, visit https://www.klarenthospitality.com.

Klarent Hospitality is a leading hotel investment and management company.

We currently manage a portfolio of 30 hotels in the UK and Ireland trading under prestigious, international brands such as Hilton, Hilton Garden Inn, DoubleTree by Hilton, Mercure and Ibis Styles.

Klarent Hospitality was established in 2015 and we have a proven track record in delivering operational excellence, exceptional customer experiences and superior performance through people development, active management and smart investment.

Voyages Indigenous Tourism Australia requires 2 workers to work within our Front Office Department as a Guest Service Agent checking in and out guests, answering enquiries and processing payments located in Yulara, NT.

The day-to-day duties may include:

• Provide a high standard of quality service to all guests by responding to all enquiries and issues efficiently
• Check arrivals sheet, undertake site inspections of rooms, and attend to any room changes as
necessary, advising all relevant department of changes
• Process hotel charges to guests’ accounts, ensuring bills are accurate and that payments are
processed correctly and securely
• Operate switchboard functions, handling all calls promptly and professionally

You will be required to use tools and equipment such as computers, eftpos machines, point of sale system, work individually and in a team with others, and have the ability to work quickly and with accuracy.

The work is physical, and you may be required to work in a harsh desert environment with temperatures that range from 12 to 45 degrees Celsius.

You will be employed on a full-time basis of $27.33 per hour under the terms and conditions of the Voyages Indigenous Tourism Australia Pty Ltd Enterprise Agreement 2016 (Resort Worker Level 2) and receive a minimum of 38 hours per week.

The work is usually performed between the hours of 06:00 to 23:00, Monday to Sunday as this role requires shift work, weekends and Public Holiday’s.

Work is expected to commence on or around May 2025 for a period of 12 months.

Experience is preferred but not essential, as training will be provided. Successful candidates may also have the opportunity to learn and acquire additional skills during their employment.

Candidates should be motivated and be able to learn quickly.

Job Description:

• Work closely with the Residence Manager
• Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests and enquiries
• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedures
• Maintain good guest relations with in-house guests at all times
• Project a courteous and hospitable attitude at all times
• Provide guests with accurate information as requested regarding SR facilities, major city attractions and events
• Maintain an effective flow of communication with all personnel

Job Requirements:

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of HMS will be advantageous

- Ensure cleanliness and hygiene of the department and tools

- Ensure all 5S and HACCP requirements are adhered to

- Undergo trainings for the skill sets of non-supervisory roles to understand and perform the functions

- Undergo trainings for supervisory roles and responsibilities so as to be able to lead and manage both operations and management

- Complete all trainings and acquire the knowledge and skills to perform independently within the targeted timeline up to Assistant Chief Chef

- Perform duties in the best interest of the Company, ensuring that the corporate Vision, Mission statement and Values are upheld

- Ensure all policies and procedures of the company are followed accordingly

- Assist with the hiring process by identifying and selecting candidates for junior positions

- Any other jobs or duties assigned by the Chief Chef from time to time

Requirements:

• Atleast 1 year of relevant experience in F&B
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: gs1@talenttradersg.com

EA License No.: 13C6305

Reg. No.: R2093254

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description:

• Work closely with the Residence Manager
• Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests and enquiries
• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedures
• Maintain good guest relations with in-house guests at all times
• Project a courteous and hospitable attitude at all times
• Provide guests with accurate information as requested regarding SR facilities, major city attractions and events
• Maintain an effective flow of communication with all personnel

Job Requirements:

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of HMS will be advantageous

Job Description:

• Work closely with the Residence Manager
• Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests and enquiries
• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedures
• Maintain good guest relations with in-house guests at all times
• Project a courteous and hospitable attitude at all times
• Provide guests with accurate information as requested regarding SR facilities, major city attractions and events
• Maintain an effective flow of communication with all personnel

Job Requirements:

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of HMS will be advantageous