Total 14 job vacancies by Anglian Home Improvements

We’re looking for people who can have great conversations over the phone and on-line. Whether you have previous sales experience or are brand new to the sector, we will provide the necessary training to ensure you succeed. This isn’t cold calling; these are all conversations with current or interested parties, and your role as a Call Centre Advisor is to turn those conversations into leads for our sales team.

The ideal candidate will be focused, like working to targets, have strong communication skills and a fabulous telephone manner.

RESPONSIBILITIES

• Calling prospective customers at their request or speaking with them on-line
• Listen to what our customers want and walk them through our product ranges
• Securing an appointment for our sales team to meet our customer and complete the sale
• Meeting set targets through your product knowledge and excellent customer service

REQUIREMENTS

• Great verbal communication skills
• Skills in telesales, retail, estate agency or customer service desirable
• Basic IT skills
• Ability to work in a team and follow direction
• Being self motivated

REWARDS

• Competitive salary and performance related bonus up to an extra £8k per annum or £666 each month
• 31 days holiday, increasing to 33 days after 2 year’s service
• Well-being benefits such as your birthday off annually, discounted gym memberships, 24hr remote access to a doctor and on-line fitness classes
• Frequent internal Call Centre incentives and rewards
• Paid time off annually to volunteer
• A wide variety of retail, cinema, theatre, food shopping, eating in and out discounts and freebies
• Discounted staff purchase scheme
• Break out games room

Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.

Join Our Team as a Customer Service Advisor!

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, vibrant environment? If so, we have the perfect opportunity for you! We are actively seeking a dedicated and enthusiastic Customer Service Advisor to join our growing team.

Key Responsibilities:

As a Customer Service Advisor, you will play a pivotal role in ensuring our customers receive top-notch service. Your responsibilities will include:

• Customer Interaction: Engage with customers via various channels, including phone, email, and live chat, to address inquiries, resolve issues, and provide assistance.
• Problem Solving: Analyse customer concerns and proactively identify solutions, demonstrating excellent problem-solving skills to enhance customer satisfaction.
• Product Knowledge: Develop a deep understanding of our products and services to effectively guide customers through their queries and provide accurate information.
• Communication Skills: Exhibit outstanding communication skills, both written and verbal, to convey information clearly and professionally.
• Team Collaboration: Collaborate with colleagues to share insights, contribute to a positive team environment, and collectively achieve service excellence.

Qualifications:

• Previous experience in a customer service role is preferred but not mandatory.
• Strong communication skills and the ability to empathize with customers.
• Problem-solving aptitude and the capacity to think on your feet.
• Excellent organizational skills and attention to detail.
• A positive attitude and a commitment to delivering exceptional customer service.

Why Join Us:

• 31 days holiday, increasing to 33 days after 2 year’s service
• Well-being benefits such as your birthday off annually, discounted gym memberships, 24hr remote access to a doctor and on-line fitness classes
• Frequent internal Call Centre incentives and rewards
• Paid time off annually to volunteer
• A wide variety of retail, cinema, theatre, food shopping, eating in and out discounts and freebies
• Discounted staff purchase scheme

How to Apply:

If you are ready to embark on a rewarding career in customer service and believe you have what it takes to excel in this role, we want to hear from you!

Don't miss out on the chance to be a part of our team dedicated to exceeding customer expectations. Apply today and take the first step towards a fulfilling career as a Customer Service Advisor!

Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.

Join Our Dynamic Team as a Contact Centre Team Leader!

Are you a skilled leader with a passion for driving success in a fast-paced environment? We are seeking a talented Contact Centre Team Leader to lead our team to new heights! If you thrive on challenges, excel in team management, and are ready to make a significant impact, we want to hear from you.

About Us: Anglian is a leading player in the home improvement sector, known for our commitment to excellence in customer service. As we continue to expand, we are on the lookout for a Contact Centre Team Manager to join our dedicated team.

Key Responsibilities: As the Contact Centre Team Leader, you will be responsible for overseeing a team of skilled customer service representatives, ensuring exceptional service delivery and customer satisfaction. Your key duties will include:

• Leading and motivating a team of call centre agents.
• Setting performance targets and KPIs for the team.
• Conducting regular coaching and training sessions to enhance team skills.
• Implementing effective communication strategies to foster a positive team culture.
• Analysing performance data to identify areas for improvement and implementing corrective measures.
• Collaborating with other departments to streamline processes and enhance overall customer experience.

Qualifications:

• Proven experience in a contact centre environment, with at least 2 years in a managerial role.
• Strong leadership and motivational skills.
• Excellent communication and interpersonal abilities.
• Analytical mindset with the ability to drive continuous improvement.
• Familiarity with call centre technologies and tools.

What We Offer:

• Competitive salary and performance related bonus up to an extra £10k per annum or £833 each month
• 31 days holiday, increasing to 33 days after 2 year’s service
• Well-being benefits such as your birthday off annually, discounted gym memberships, 24hr remote access to a doctor and on-line fitness classes
• Frequent internal Call Centre incentives and rewards
• Paid time off annually to volunteer
• A wide variety of retail, cinema, theatre, food shopping, eating in and out discounts and freebies
• A generously discounted staff purchase scheme
• Break out games room
• Opportunity for professional development and advancement

Ready to take the next step in your career? Don't miss this opportunity to lead a team and contribute to the success of a growing organisation! Apply now and be a key player in shaping our future.

Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.

Join us as our Contact Centre Manager as part of our Senior Management Team, overseeing the daily operations of the National Contact Centre and ensuring smooth performance. You'll analyse performance data, optimise efficiency, and make decisions that balance service quality with budget goals.

In this role, you’ll drive team performance, implement strategic goals, and step in for the Head of Call Centre when needed, ensuring effective leadership and seamless operations.

The ideal candidate is an experienced leader with a strong background in contact centre management. They excel in driving performance through data analysis, team motivation, and strategic decision-making. Adaptable, results-focused, and confident in leading operations, they possess excellent communication and problem-solving skills, ensuring high-quality service and efficiency.

Key Responsibilities:

• Managing the daily operations of the Contact Centre, balancing both the business and people priorities to ensure the achievement of key KPI’s and objectives.
• Manage the performance and development of direct reports for them to achieve their individual targets aligned to the overall Contact Centre strategy and budgetary requirements
• To undertake and contribute to projects to identify, establish and enhance effective implementation of effective business processes to support the strategy and business objectives of the Call Centre
• To support the team with development and succession planning within the areas in accordance with NCC and Group L&D initiatives and, ensuring optimum performance is always maintained.

• Support the Head of Call Centre in the planning and the implementation of high-level strategy within the departments, working with key stakeholders to recommend and implement change

• To create an impact through presence and a natural ability to influence positively, leading by example Use data-driven insights to improve customer experience and streamline workflows.

Key Skills & Experience:

• Proven experience as a Contact Centre Manager or similar leadership role in a customer service environment.
• Strong leadership and team management skills, with a focus on coaching and staff development.
• Excellent communication and problem-solving abilities.
• Proficient in contact center technologies, including dialler experience and reporting tools
• Ability to produce, anlayse and interpret data and performance through KPIs and service metrics.
• Experience in budget management and cost optimisation.
• Knowledge of industry regulations and best practices.

Why Join Us?

• Competitive Salary
• 31 days holiday, increasing to 33 days after 2 years of service plus have your birthday off
• Paid time off annually to volunteer
• Comprehensive health & well-being benefits including cycle to work scheme, 24hr remote access to a doctor, heavily discounted gym memberships and free access to mental health first aiders
• Heavily discounted group discount scheme on all products
• Group Perks and freebies on days out, cinema, theatre, eating in and out, mobiles phones, a new car, food shopping and most major high street retailers
• Opportunity to work with a forward-thinking and supportive team.
• Career development and continuous learning opportunities.

Ready to take the next step in your career? Apply today

Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.

Join Our Team as a Customer Service Advisor!

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, vibrant environment? If so, we have the perfect opportunity for you! We are actively seeking a dedicated and enthusiastic Customer Service Advisor to join our growing team.

Key Responsibilities:

As a Customer Service Advisor, you will play a pivotal role in ensuring our customers receive top-notch service. Your responsibilities will include:

• Customer Interaction: Engage with customers via various channels, including phone, email, and live chat, to address inquiries, resolve issues, and provide assistance.
• Problem Solving: Analyse customer concerns and proactively identify solutions, demonstrating excellent problem-solving skills to enhance customer satisfaction.
• Product Knowledge: Develop a deep understanding of our products and services to effectively guide customers through their queries and provide accurate information.
• Communication Skills: Exhibit outstanding communication skills, both written and verbal, to convey information clearly and professionally.
• Team Collaboration: Collaborate with colleagues to share insights, contribute to a positive team environment, and collectively achieve service excellence.

Qualifications:

• Previous experience in a customer service role is preferred but not mandatory.
• Strong communication skills and the ability to empathize with customers.
• Problem-solving aptitude and the capacity to think on your feet.
• Excellent organizational skills and attention to detail.
• A positive attitude and a commitment to delivering exceptional customer service.

Why Join Us:

• 31 days holiday, increasing to 33 days after 2 year’s service
• Well-being benefits such as your birthday off annually, discounted gym memberships, 24hr remote access to a doctor and on-line fitness classes
• Frequent internal Call Centre incentives and rewards
• Paid time off annually to volunteer
• A wide variety of retail, cinema, theatre, food shopping, eating in and out discounts and freebies
• Discounted staff purchase scheme

How to Apply:

If you are ready to embark on a rewarding career in customer service and believe you have what it takes to excel in this role, we want to hear from you!

Don't miss out on the chance to be a part of our team dedicated to exceeding customer expectations. Apply today and take the first step towards a fulfilling career as a Customer Service Advisor!

Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.

Job Opportunity: Customer Support Supervisor

Are you ready to take the next step in your career with a leading commercial building team? We specialise in manufacturing and installing replacement UPVC windows and doors for both the public and housing authority sectors. We are currently seeking a dynamic and dedicated Customer Support Supervisor to join our team.

Key Responsibilities:

• Oversee self-employed fitters and subcontractors, ensuring efficient and high-quality work.
• Manage contracts valued between £1-3 million, maintaining a focus on timely and within-budget project delivery.
• Receive and inspect deliveries, report and chase any missing items, and ensure products are stored correctly and safely. You may also be required to assist with unloading products from deliveries.
• Book and confirm jobs with residents, ensuring clear communication and smooth scheduling.
• Manage installer teams’ work plans and schedules, ensuring that all on-site activities meet the company’s and clients’ quality and EHS standards.
• Provide technical advice to both team members and clients.
• Ensure projects are delivered on time and within budget constraints.

Qualifications and Experience:

• Proven experience in site management within a construction environment.
• A valid CSCS card.
• Strong IT skills and proficiency in relevant software.
• Comprehensive knowledge of current Health & Safety legislation.
• Effective man management skills are highly desirable.
• In-depth knowledge of UPVC windows and doors.

Why Join Us?

• Competitive Salary
• 31 days holiday, increasing to 33 days after 2 years of service
• Company Car
• Paid time off annually to volunteer
• Cycle to work scheme
• Well being – Your birthday off annually (paid), 24hr remote access to a doctor, heavily discounted gym memberships, free access to mental health first aiders and counselling
• Heavily discounted group discount scheme – including Norwich Sun Blinds
• Group Perks and freebies on days out, cinema, theatre, eating in and out, mobiles phones, a new car, food shopping and most major high street

This is a fantastic opportunity to join a reputable and growing company where your contributions will make a significant impact. We value our team members and offer a supportive and collaborative work environment. If you are a proactive and detail-oriented professional with a passion for excellence in customer support and site management, we want to hear from you.

Join us and become a part of a team that values quality, safety, and customer satisfaction!

Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.

Job Opportunity: Customer Support Supervisor

Are you ready to take the next step in your career with a leading commercial building team? We specialise in manufacturing and installing replacement UPVC windows and doors for both the public and housing authority sectors. We are currently seeking a dynamic and dedicated Customer Support Supervisor to join our team.

Key Responsibilities:

• Oversee self-employed fitters and subcontractors, ensuring efficient and high-quality work.
• Manage contracts valued between £1-3 million, maintaining a focus on timely and within-budget project delivery.
• Receive and inspect deliveries, report and chase any missing items, and ensure products are stored correctly and safely. You may also be required to assist with unloading products from deliveries.
• Book and confirm jobs with residents, ensuring clear communication and smooth scheduling.
• Manage installer teams’ work plans and schedules, ensuring that all on-site activities meet the company’s and clients’ quality and EHS standards.
• Provide technical advice to both team members and clients.
• Ensure projects are delivered on time and within budget constraints.

Qualifications and Experience:

• Proven experience in site management within a construction environment.
• A valid CSCS card.
• Strong IT skills and proficiency in relevant software.
• Comprehensive knowledge of current Health & Safety legislation.
• Effective man management skills are highly desirable.
• In-depth knowledge of UPVC windows and doors.

Why Join Us?

• Competitive Salary
• 31 days holiday, increasing to 33 days after 2 years of service
• Company Car
• Paid time off annually to volunteer
• Cycle to work scheme
• Well being – Your birthday off annually (paid), 24hr remote access to a doctor, heavily discounted gym memberships, free access to mental health first aiders and counselling
• Heavily discounted group discount scheme – including Norwich Sun Blinds
• Group Perks and freebies on days out, cinema, theatre, eating in and out, mobiles phones, a new car, food shopping and most major high street

This is a fantastic opportunity to join a reputable and growing company where your contributions will make a significant impact. We value our team members and offer a supportive and collaborative work environment. If you are a proactive and detail-oriented professional with a passion for excellence in customer support and site management, we want to hear from you.

Join us and become a part of a team that values quality, safety, and customer satisfaction!

Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.

Job Opportunity: Customer Support Supervisor

Are you ready to take the next step in your career with a leading commercial building team? We specialise in manufacturing and installing replacement UPVC windows and doors for both the public and housing authority sectors. We are currently seeking a dynamic and dedicated Customer Support Supervisor to join our team.

Key Responsibilities:

• Oversee self-employed fitters and subcontractors, ensuring efficient and high-quality work.
• Manage contracts valued between £1-3 million, maintaining a focus on timely and within-budget project delivery.
• Receive and inspect deliveries, report and chase any missing items, and ensure products are stored correctly and safely. You may also be required to assist with unloading products from deliveries.
• Book and confirm jobs with residents, ensuring clear communication and smooth scheduling.
• Manage installer teams’ work plans and schedules, ensuring that all on-site activities meet the company’s and clients’ quality and EHS standards.
• Provide technical advice to both team members and clients.
• Ensure projects are delivered on time and within budget constraints.

Qualifications and Experience:

• Proven experience in site management within a construction environment.
• A valid CSCS card.
• Strong IT skills and proficiency in relevant software.
• Comprehensive knowledge of current Health & Safety legislation.
• Effective man management skills are highly desirable.
• In-depth knowledge of UPVC windows and doors.

Why Join Us?

• Competitive Salary
• 31 days holiday, increasing to 33 days after 2 years of service
• Company Car
• Paid time off annually to volunteer
• Cycle to work scheme
• Well being – Your birthday off annually (paid), 24hr remote access to a doctor, heavily discounted gym memberships, free access to mental health first aiders and counselling
• Heavily discounted group discount scheme – including Norwich Sun Blinds
• Group Perks and freebies on days out, cinema, theatre, eating in and out, mobiles phones, a new car, food shopping and most major high street

This is a fantastic opportunity to join a reputable and growing company where your contributions will make a significant impact. We value our team members and offer a supportive and collaborative work environment. If you are a proactive and detail-oriented professional with a passion for excellence in customer support and site management, we want to hear from you.

Join us and become a part of a team that values quality, safety, and customer satisfaction!

Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.

Job Opportunity: Customer Support Supervisor

Are you ready to take the next step in your career with a leading commercial building team? We specialise in manufacturing and installing replacement UPVC windows and doors for both the public and housing authority sectors. We are currently seeking a dynamic and dedicated Customer Support Supervisor to join our team.

Key Responsibilities:

Qualifications and Experience:

Why Join Us?

This is a fantastic opportunity to join a reputable and growing company where your contributions will make a significant impact. We value our team members and offer a supportive and collaborative work environment. If you are a proactive and detail-oriented professional with a passion for excellence in customer support and site management, we want to hear from you.

Join us and become a part of a team that values quality, safety, and customer satisfaction!

Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.

Join Our Team as a Customer Service Advisor!

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, vibrant environment? If so, we have the perfect opportunity for you! We are actively seeking a dedicated and enthusiastic Customer Service Advisor to join our growing team.

Key Responsibilities:

As a Customer Service Advisor, you will play a pivotal role in ensuring our customers receive top-notch service. Your responsibilities will include:

• Customer Interaction: Engage with customers via various channels, including phone, email, and live chat, to address inquiries, resolve issues, and provide assistance.
• Problem Solving: Analyse customer concerns and proactively identify solutions, demonstrating excellent problem-solving skills to enhance customer satisfaction.
• Product Knowledge: Develop a deep understanding of our products and services to effectively guide customers through their queries and provide accurate information.
• Communication Skills: Exhibit outstanding communication skills, both written and verbal, to convey information clearly and professionally.
• Team Collaboration: Collaborate with colleagues to share insights, contribute to a positive team environment, and collectively achieve service excellence.

Qualifications:

• Previous experience in a customer service role is preferred but not mandatory.
• Strong communication skills and the ability to empathize with customers.
• Problem-solving aptitude and the capacity to think on your feet.
• Excellent organizational skills and attention to detail.
• A positive attitude and a commitment to delivering exceptional customer service.

Why Join Us:

• 31 days holiday, increasing to 33 days after 2 year’s service
• Well-being benefits such as your birthday off annually, discounted gym memberships, 24hr remote access to a doctor and on-line fitness classes
• Frequent internal Call Centre incentives and rewards
• Paid time off annually to volunteer
• A wide variety of retail, cinema, theatre, food shopping, eating in and out discounts and freebies
• Discounted staff purchase scheme

How to Apply:

If you are ready to embark on a rewarding career in customer service and believe you have what it takes to excel in this role, we want to hear from you!

Don't miss out on the chance to be a part of our team dedicated to exceeding customer expectations. Apply today and take the first step towards a fulfilling career as a Customer Service Advisor!

Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.

Job Description:

We are seeking a detail-oriented and proactive Operations Support Administrator to join our team. As an Operations Support Administrator, you will play a crucial role in ensuring the smooth day-to-day operations of our company. From managing administrative tasks to providing support to various departments, you will be an integral part of our organisation.

Responsibilities:

• Manage and coordinate office activities and operations to ensure efficiency and compliance with company policies.
• Assist in the preparation and organisation of documents, reports, and presentations.
• Handle incoming calls, emails, and inquiries, and redirect them as necessary.
• Maintain and update company databases and records.
• Assist in scheduling appointments and meetings.
• Collaborate with internal teams to support ongoing projects and initiatives.
• Assist with inventory management and procurement processes.
• Perform general administrative tasks Top of Form

Requirements:

• Proven experience as an administrative assistant, office administrator, or similar role.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Excellent organisational and time management skills.
• Strong communication and interpersonal abilities.
• Ability to multitask and prioritise tasks effectively.
• Attention to detail and accuracy in work.

• Ability to maintain confidentiality.

Rewards

• Competitive salary

• 31 Days Holiday including Bank Holidays, increasing to 33 days after 2 year’s service

• Employee Product Purchase and Staff Benefit Scheme
• Group wide discounted retail, leisure, eating , cinema and theatre perks
• Access to a wide range of Well being benefits, such as your birthday off annually, reduced gym memberships, 24hr remote access to a doctor and paid time off to volunteer

Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.

Are you an experienced Service Engineer who takes pride in their work? Do you have a passion for exceptional customer service? Are you someone who wants to get the job done right, first time every time?

Our Service Engineers are essential to efficiently & effectively assist our customers, assisting with any product and installation related maintenance for Anglian installed products covered by our 10-year warranty. We will provide all the tools and equipment that you will need to carry out this role including a van, PDA, mobile phone and tools.

Your duties will include:

• Visiting customer homes, identifying the fault and taking the appropriate action to rectify in line with our warranty and our quality standards
• To demonstrate & explain correct product care to customers
• Be customer focused and provide a high level of service to every customer
• Making sure optimum stock levels are maintained to ensure jobs can be effectively resolved and completed
• Completing service calls as scheduled and in a timely manner using our, “Right First Time” approach, helping to reduce any cancelled appointments
• Accurate and timely completion of paperwork and regular updating of the supplied PDA device

You will need:

• Experience of uPVC installation and maintenance (or relevant qualification)
• Excellent customer service skills and experience in a customer facing environment
• Be able to work on your own initiative in a standalone field based role
• A willingness to travel as required and show flexibility within the working week
• Good time management skills
• Good communication skills
• A full driving license

What We Offer

• Competitive basic salary
• Van (for business use only)
• Employee Perks and Benefits
• Discounted Employee Product Purchase Scheme
• Paid time off to volunteer
• 31 Days Holiday, increasing to 33 days after 2 years of service, plus your birthday off

Please click to apply

Our company is committed to monitoring & aligning its Policies in accordance with up-to-date Government guidance on reducing the spread of respiratory infections, including Covid 19 in the workplace. Through our company value to “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristic including (but not exhaustive) age, race, colour, gender, gender identity, sexual orientation, religion or disability - creating an inclusive working environment and culture for all our employees.

Are you an experienced Service Engineer who takes pride in their work? Do you have a passion for exceptional customer service? Are you someone who wants to get the job done right, first time every time?

Our Service Engineers are essential to efficiently & effectively assist our customers, assisting with any product and installation related maintenance for Anglian installed products covered by our 10-year warranty. We will provide all the tools and equipment that you will need to carry out this role including a van, PDA, mobile phone and tools.

Your duties will include:

• Visiting customer homes, identifying the fault and taking the appropriate action to rectify in line with our warranty and our quality standards
• To demonstrate & explain correct product care to customers
• Be customer focused and provide a high level of service to every customer
• Making sure optimum stock levels are maintained to ensure jobs can be effectively resolved and completed
• Completing service calls as scheduled and in a timely manner using our, “Right First Time” approach, helping to reduce any cancelled appointments
• Accurate and timely completion of paperwork and regular updating of the supplied PDA device

You will need:

• Experience of uPVC installation and maintenance (or relevant qualification)
• Excellent customer service skills and experience in a customer facing environment
• Be able to work on your own initiative in a standalone field based role
• A willingness to travel as required and show flexibility within the working week
• Good time management skills
• Good communication skills
• A full driving license

What We Offer

• Competitive basic salary
• Van (for business use only)
• Employee Perks and Benefits
• Discounted Employee Product Purchase Scheme
• Paid time off to volunteer
• 31 Days Holiday, increasing to 33 days after 2 years of service, plus your birthday off

Please click to apply

Our company is committed to monitoring & aligning its Policies in accordance with up-to-date Government guidance on reducing the spread of respiratory infections, including Covid 19 in the workplace. Through our company value to “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristic including (but not exhaustive) age, race, colour, gender, gender identity, sexual orientation, religion or disability - creating an inclusive working environment and culture for all our employees.

Are you an experienced Service Engineer who takes pride in their work? Do you have a passion for exceptional customer service? Are you someone who wants to get the job done right, first time every time?

Our Service Engineers are essential to efficiently & effectively assist our customers, assisting with any product and installation related maintenance for Anglian installed products covered by our 10-year warranty. We will provide all the tools and equipment that you will need to carry out this role including a van, PDA, mobile phone and tools.

Your duties will include:

• Visiting customer homes, identifying the fault and taking the appropriate action to rectify in line with our warranty and our quality standards
• To demonstrate & explain correct product care to customers
• Be customer focused and provide a high level of service to every customer
• Making sure optimum stock levels are maintained to ensure jobs can be effectively resolved and completed
• Completing service calls as scheduled and in a timely manner using our, “Right First Time” approach, helping to reduce any cancelled appointments
• Accurate and timely completion of paperwork and regular updating of the supplied PDA device

You will need:

• Experience of uPVC installation and maintenance (or relevant qualification)
• Excellent customer service skills and experience in a customer facing environment
• Be able to work on your own initiative in a standalone field based role
• A willingness to travel as required and show flexibility within the working week
• Good time management skills
• Good communication skills
• A full driving license

What We Offer

• Competitive basic salary
• Van (for business use only)
• Employee Perks and Benefits
• Discounted Employee Product Purchase Scheme
• Paid time off to volunteer
• 31 Days Holiday, increasing to 33 days after 2 years of service, plus your birthday off

Please click to apply

Our company is committed to monitoring & aligning its Policies in accordance with up-to-date Government guidance on reducing the spread of respiratory infections, including Covid 19 in the workplace. Through our company value to “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristic including (but not exhaustive) age, race, colour, gender, gender identity, sexual orientation, religion or disability - creating an inclusive working environment and culture for all our employees.