Total 24 Administrative / Clerical job vacancies in Nottinghamshire, Midlands, NG13 8HA

My public sector client is looking for an experienced Personal Assistant to support their Deputy Directors. This is a full-time temporary assignment for eight weeks, Monday to Friday 9.00am to 5.00pm paying £14.58 per hour. This role is currently working on a hybrid model, with a requirement to work onsite for 3 days and 2 days from home.

Your role will be to provide senior administrative/personal administration support for their Deputy Directors this will include:

• Diary management and inbox management
• Managing the Deputy Director's schedules and arranging meetings - making decisions that balance competing priorities including, travel, desk-time and breaks and arranging travel and accommodation when necessary, ensuring value for money and suggesting delegation of meetings to others where necessary
• Booking rooms, sending electronic invitations, organising refreshments and also administration support: scheduling, preparing papers, and also making notes and providing comprehensive action points which need to be followed up on
• Proactively and independently make decisions on which meetings to prioritise and anticipating and scheduling regular meetings, including one-to-ones with direct reports.
• Organising team away days and events
• General administration duties such as data entry, answer telephones, filing and replying/issuing routine correspondence

Skills required:

• Highly organised, confident self-starter, well-motivated and pro-active
• Show sensitivity and emotional intelligence
• Good organisational skills and be able to prioritise workload and adapt to changeable deadlines
• Good communication, both written and verbal form
• Confident in engaging with senior stakeholders and customers
• Have the ability to maintain a high level of accuracy and are able to apply very high levels of attention to detail
• Fully proficient in all Microsoft packages: Word, Excel, Outlook and PowerPoint

This role will require a clearance and three years referencing in place before you start on the assignment.

Due to the high volume of applications for this role we may not be able to contact every candidate who applies.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.

Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Our public sector client is looking for a temporary employee to join their team as an admin officer. This is initially a temporary role until March 2025. There may be chance of an extension, but this will be down to business need. This is a full-time role, Monday - Friday, 37 hours per week. Usual working hours will be 9-5. The pay rate for this role is £11.88 - paid on a weekly basis.

This role is fully office based due to the nature of the work. The role is located in B4 6DS.

In this role you will be supporting the court services with administrative tasks. Your day-to-day duties will include the following but won't be limited to:

• Preparing papers and files for court
• Creating and updating records on in-house computer system and data input.
• Post opening and dispatch
• Standard letters and correspondence, minutes, notes, reports, submissions
• Ensuring compliance and administration documentation meet quality standard
• Inbox management
• Telephone queries
• Clerking civil and family courts, tribunals, and hearings - Face to face contact with customers

The successful candidate for the role will have 12-18 months of admin experience within a workplace. Fantastic customer service experience is also required as clerking is included in this role. Full training will be provided.

The successful candidate for this role will be subject to a Basic DBS check and referencing. If this is something you would be interested in, please apply for more information.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street are currently recruiting for a HR Support Desk Advisor - Executive Officer level, to work for HM Land Registry.

Full-time role working 37 hours per week, Monday-Friday, 8 - 4.30.

Office based for 3 days a week
Location- Unity Square, Nottingham
Rate of pay £15.29/hr
Temporary contract till 28/03/24, with potential to extend

As a HR Support Desk Adviser, you will provide professional first-line customer service support to managers and staff on all areas of HR policy, process, and payroll queries. Delivery of the service is from a central office in a contact centre environment, communicating by telephone and email, you will give up to date HR policy guidance across the organisation. You will carry out a variety of HR tasks, including payroll queries and administrative duties.

Main duties:

- Undertake a variety of HR transactional and administrative tasks required throughout the

employee life cycle in an accurate and timely manner, for example, employment changes,

absence management, pay and pensions, retirement and resignations.

• Provide excellent customer service.
• Provide advice to HMLR employees and Line Managers on HR policies, procedures and payroll queries via the telephone and via email from our centralised contact centre.
• Work as part of the team and contribute to achieving agreed service levels.
• Ensure that the Oracle Service Cloud case management system and HR database is maintained and kept up to date.
• Perform scheduled reporting to support both customers within HR Group and the business.
• Liaise with a range of internal and external stakeholders.
• Ensure all HR documentation is updated to reflect current HMLR policy and retained in accordance with GDPR.
• Work on a variety of HR projects and tasks within the HR Support Desk and the wider HR as and when required.

Skills Required:

• Customer service
• Effective time management
• Excellent written and verbal skills
• Computer literate
• Some HR (desirable)

Candidates applying must be able to pass a clear Basic DBS check and provide proof of Right to Work in the UK. You will also need to provide either and or reference details or evidence for education etc for the last 3 years.

Please apply online with your current CV in WORD format. Due to the high number of applications we receive it may not be possible to respond to all applications

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Position: Administrative Assistant
Type: Full-Time (Monday - Friday)
Location: Office-Based
Salary starting from: £23,500 DOE

Are you a hard-working, dedicated individual with a positive attitude? Do you want to succeed in a supportive environment where your contributions matter? If so, we have the perfect opportunity for you!


We are seeking a dynamic Administrative Assistant to join our team. This role is crucial in supporting our B2B Sales Manager, Operations Director, and Customer Service Support team. The tasks will be varied, offering a mix of repetitive duties and new challenges, making each day unique.

Key Responsibilities:

• Assist the B2B Sales Manager with administrative tasks.
• Provide support to the Operations Director as needed.
• Aid the Customer Service Support team with various administrative duties.
• Utilize Excel and Microsoft Office for daily tasks.
• Perform a range of tasks depending on the needs of team members.

What we offer:

• Guidance and on-the-job learning opportunities.
• A supportive and positive work environment.
• The chance to be an integral part of a dedicated team.

Qualifications:

• No formal experience necessary.
• Proficiency in Excel and Microsoft Office is beneficial.
• Hard-working and dedicated.
• Positive attitude and eagerness to succeed.
• Ability to adapt to varying tasks and team needs.


Initial internships available for those with little to no experience but can demonstrate passion and knowledge.

We do not work with recruitment companies, no exceptions

Benefits of working for us:
• Permanent position
• Industry sector – Recession Proof
• Flexible working hours
• Staff discounts
• Pension scheme
• Days out and other social events
• Free onsite parking
• Equal opportunities employer fully committed to diversity, equality, and inclusion since 1999
• Birthdays off and paid for without having to use any holiday entitlement
• Up to 28 days of paid holiday
• One extra day holiday rewarded for every year of service from year 2
• Sick pay

Personal Assistant - PA to Director
Full Time / Part Time (Flexible hours)
Monday – Friday (No weekends)


Key Responsibilities:

• Manage calls and emails efficiently.
• Oversee the MD’s diary and schedule.
• Handle expense approvals.
• Prepare documents, reports, and presentations.
• Coordinate meetings and follow up on action points.
• Liaise with internal and external stakeholders.
• Assist with business projects and initiatives.

Ideal Traits:

• Strong organizational skills.
• Confident communicator.
• Problem solver with attention to detail.
• Ability to build effective relationships.
• Comfortable with Microsoft Office Suite.

Company Perks:

• Permanent position with room for growth.
• Flexible working hours, no weekends or night shifts.
• Child-friendly hours.
• Staff discounts.
• Pension scheme.
•Social events and team outings.
•Free onsite parking.
•Commitment to diversity, equality, and inclusion.
•Birthdays off with pay.
•Comprehensive Covid-19 precautions in place.
•Up to 28 days of paid holiday.

My public sector client is looking for an experienced Personal Assistant / Support Worker to work alongside one of their Lead Product Managers to support them with their day-to-day work. This is a temporary assignment for about 5 months, working Monday to Friday paying £14.53 per hour, full time 37.50 hours a week. This role will be supporting remotely, but a need to travel to support or attend their offices in central Birmingham may be required.

This role is a very personal role in being able to support the manager during day to day tasks and daily planning of meetings and supporting those meetings in every way possible, you would essentially become an extension of the manager in summarising, prioritising and preparing material to use, as an example.

Key tasks and responsibilities are below:

• Taking accurate notes at meetings and during conference calls - both remote and in person
• Creating and proof-reading documents, presentations and emails
• Reviewing data and checking spreadsheets for accuracy
• Supporting with email correspondence
• Using a range of software applications such as Microsoft Office, particularly Teams and its planner function, Co-Pilot, Jira, Mural, etc.
• Ad-hoc support with day-to-day work tasks
• Occasional travel to some of our office locations to attend and support in-person meetings.

In terms of experience and wider skills set, the below would be essential / desirable:

• Previous experience working as a PA/Support Worker
• Excellent communication skills - both written and verbal with an excellent attention to detail
• Experience working with a range of software packages and solutions, able to learn new applications
• A problem solver, able to develop solutions to problems and issues as they arise
• Great people skills, able to build lasting business relationships
• Highly organised, able to manage own workload and respond quickly to changing priorities
• Previous experience of the technology development sector would be useful
• An understanding and appreciation of disabilities and neuro-diversity and how they can impact on an individual's ability to perform to their best at work could be beneficial

This role will require a clear DBS to be in place, and three years referencing.

If you believe you have the experience and the skill set for this role, please apply directly. There is a fuller job description and more detail available, which can be discussed should you be short listed for the role.

Due to the volume of applications, it may not be possible to reply to everyone

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Are you skilled in supporting people with complex needs?




A great opportunity has arisen for an experienced professional to join Pact as we start delivering a new community-based service
supporting people with convictions to improve their personal wellbeing and strengthen family relationships.




One-to-one support will be core to the service including building trust and undertaking activities and interventions that meet the
needs of each individual. You will also deliver group sessions and workshops to support the development of skills and strategies
such as communication, resilience, negotiation and assertiveness skills; confident and responsible parenting behaviours and
positive coping strategies. You will be responsible for working towards service delivery targets and providing information to
evidence outcomes achieved. Working with other professionals in partnership delivery will also be key.




About you:




As a key member of our values-led charity, you will be motivated to support people to turn their lives around. With a background
in supporting people who have multiple and complex needs you will have the skills to engage sensitively with people about an area
of their lives that is often the most important, their family. Ideally with experience of family work, you will understand the
impact of criminality of family relationships. You will also have excellent interpersonal skills to equip you to build important
relationships with partner agencies.



What we offer:



Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye
care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to
further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be
supported by a friendly and enthusiastic team.




Example Shift Pattern: Tuesday, Wednesday and Friday (7.5 hours on each day)



How to apply:



If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the `apply
now` button.




* We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are
interested, please submit your application as early as possible.



Other information:



Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to
post is subject to a risk assessment).




This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory
references from previous employers covering a 5-year period, declaration of any unspent criminal convictions (and where
appropriate a satisfactory risk assessment), and a Disclosure and Barring Service check.




We will also require a certificate of good conduct from the Police Force of the country of residence if you have resided overseas
for a period of over 12 months (in the past 10 years while aged 18 or over).

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.

Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Our public sector client based in Birmingham is recruiting 10 Admin Officers to join their team. This is currently a temporary role until 31/03/2025 - there may be a chance of an extension, but this will be down to business need. This is a full-time role, 37 hours per week, Monday - Friday. There will be flexible working between 7am - 7pm but 37 hours for the week must be completed. Start times are between 7am - 10am and finish times are between 3pm-7pm. The pay rate for this role starts at £11.59 and will increase to £11.88 on week 12. Payment is on a weekly basis.

This role is based fully onsite due to the nature of work. The office is located in B16 8PE.

This role will be to support with the administrative tasks that come alongside the tribunals. Your day-to-day duties will include:

• Reviewing correspondence from parties to proceedings
• Deciding whether standard process is applied or referring to legal officers/Judiciary
• Preparing papers and files for Tribunal
• Producing documents
• Creating and updating in house computer systems
• Monitoring email inbox - sifting, linking and delivering to relevant team/person
• Use of internal case management systems
• Ad Hoc tasks - photocopying, scanning, filing

The ideal candidate will have 12 - 18 months of admin experience. Fantastic customer service skills are also required.

If you are successful with this role, you will be subject to a Basic DBS check (free of charge) and 3 years of referencing. If this role is something you would be interested in, please apply.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Nottinghamshire County Council are seeking to recruit a Leaving Care Personal Advisor to support young people aged 17-24 who are leaving care. The role is a temporary, full time position for an initial period of 3 months with a view to this being extended on a rolling basis and is offering a pay rate of £14.41 per hour. The role will be hybrid based with a mixture of home working and working in the community with the young people so as a result the successful candidate is required to be a car driver.

As a Personal Advisor you will be the allocated worker and key contact for your young people. You will provide practical, personal and emotional support to support a successful transition to adulthood and promote independence , role modelling what a good corporate parent does.

Your responsibilities will include:
* Building reciprocally respectful relationships with young people.
* Developing Pathway Plans in collaboration with your young people.
* Keeping case records.
* Completing visits to young people at home and in the community; always seeking to promote the best outcomes possible.

The ideal candidate will have:

• Experience of working with young people and their families
• Full UK driving license
• Enhanced DBS check
• Be able to work upon own initiative and within a team

The benefits of working with Eilidh at Service Care Solutions:

• You will receive a dedicated and personal consultant with a vast knowledge of social work
• We are a nationwide supplier of Social Work staff to over 200 local authorities which means we have a wide variety of exclusive roles based all over the country
• We provide frequent updates of new opportunities via text and email
• We have an expert payroll service which is processed twice a week

At Service Care Solutions we also offer a £250 bonus for referrals! If you think you know someone who would be ideal for this role and they are placed in the job you will then receive £250 at the end of their probationary period.

If you are interested in this exciting opportunity, please apply now. Don't miss your chance to become a Leaving Care Personal Advisor with Nottinghamshire County Council! To apply for this role, or to refer someone else, then please do not hesitate to contact Eilidh at Service Care Solutions on 01772208964 or eilidh.nicol@servicecare.org.uk.

Your new company
Due to the partnership between Hays and Birmingham City Council, we are looking to recruit a Business Support Officer join the Licencing team. Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services and endless opportunities. Birmingham City Council provides the city's residents with a number of services to ensure stability within citizens' daily lives.
Your new role
As a Business Support Officer, you will be supporting the team by viewing and processing applications for licences. Furthermore, you will be communicating with applicants to give them updates on the application or requesting further information.
You will manage and support any queries that come through. These can be face to face, over the phone and via email.
What you'll need to succeed
You will need experience of working in a busy administrative environment where you can prioritise your workload. In addition, you will need to demonstrate exceptional organisational skills to ensure enquiries are responded to in a timely manner. It is also important to confidently communicate with customers face to face, and over the phone. In addition, as you will be dealing with a high volume of applications, you will need to have strong attention to detail.
In addition, this job will be an ASAP start,. Before starting, you will need to pass your reference and compliance checks. On registration please have your 2 most recent employment details available for reference checks.
What you'll get in return
This is a full-time, temporary job based in Birmingham. This is a temporary contract but may be open to extension. This job is a Grade 3 position, with a rate of £13.45 (PAYE), paid on a weekly basis.
At Hays, we are here to support you develop your career and grow to your potential; therefore, you will have an assigned consultant who will support you through your journey. You will have access to our exclusive training to enhance your skills as well as exclusive job opportunities in Local Authorities where you can apply these skills.
What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

What skills and experience we're looking for

The Governors of St Edmund Campion Catholic School wish to appoint an Administration Assistant to oversee the school’s student services area. The role includes oversight of the student medical register. We are looking for someone who wishes to make a difference to the lives of our young people. The successful candidate will be:

• well organised and flexible and have the necessary administration skills
• willing to go above and beyond for our students
• open to being first aid trained
• able to communicate well with students and parents

St. Edmund Campion Catholic School is an over-subscribed 11-18 school serving the community of North Birmingham. Interested candidates are welcome to visit the school by arrangement. Please contact Julie Turner, PA to Principal, on turnerj@stedcamp.bham.sch.uk

We are committed to the development of all staff to be of their very best and our most recent Ofsted report graded the school good, with an outstanding Post-16 provision.

What the school offers its staff

The St John Paul II Multi Academy is a highly successful Catholic Multi Academy encompassing seven Primary Schools and two Secondary Schools. Our schools are based in Sutton Coldfield, Erdington and Aston.

The ethos of St John Paul II Multi Academy is Catholic and was founded by the Catholic Church to provide education for children of Catholic families. As a Catholic multi academy, we aim to provide a Catholic education for all our pupils. As a Catholic multi academy, Catholic doctrine and practice permeate every aspect of every one of our school’s activities. It is essential that the Catholic character of the school’s education be fully supported by all staff within the multi academy. We therefore hope that all staff will give their full, unreserved and positive support for the aims and ethos of the St John Paul II Multi Academy.

Further details about the role

This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent and spoken English is an essential requirement for this role. St John Paul II Multi Academy is an Equal Opportunities employer. The Multi Academy is committed to safeguarding and promoting the welfare of its children and staff and expects all staff and volunteers to share this commitment. A DBS check is required for all successful applicants. An online search will be undertaken on all shortlisted candidates. This search does not form part of the shortlisting process and you will have the opportunity to discuss any issues of concern that may arise from this search at the interview.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

A commercial law firm based in Birmingham City Centre is seeking a Legal Secretary, paying up to £27,000 plus benefits, to support their growing Real Estate and Projects Team.

Based in the Birmingham office, you will be joining one of the companies fasted growing teams, helping to support their fee earners and solicitors with all of their administrative needs. This is a really great role in a company that provides extensive opportunity for growth, development and further training.

Duties will include the following:

• Audio and copy typing as well as document processing
• Formatting documents and any other relevant documentation as needed
• Opening files and cases
• Organising and maintaining accurate files both in hard copy and electronically
• Producing invoices and dealing with any queries
• Produce frequent summaries of account ledgers
• Diary management for the fee earners
• Prepare travel itineraries, book transport and accommodation as required
• Receiving phone calls from clients; taking messages where needed
• General administrative support for the department
• Provide cover and support to the other secretaries within the team as and when

The ideal candidate will come from a legal background, but all areas of professional services will be considered. You will have an eye for detail as well as being process driven, enjoying working in a strictly administrative capacity. Adaptable and confident, you will be working as part of a wider team, but there will also be a lot of autonomous working in this role. Excellent communications skills, you will be the go to person for the team. The team are looking for someone with great typing and dictations skills, due to the nature of the projects.

If you are a secretary looking for a role in a growing firm where there will be loads of opportunity to grow then please do apply!

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Our Public Sector client based in Birmingham City Centre is currently looking for an Administrative Officer to support their department. This will be Monday to Friday, usually 9.00am to 5.00pm. This will be a temporary assignment with the possibility of extension, paying £11.53 p/hr. This is currently fully onsite whilst training for 6 weeks with a possibility of hybrid working in the future, where it would be three days working on site and two working from home.

This role will be responsible for the below tasks and any other ad hoc administration tasks required.

• Mainly data inputting
• Dealing with general correspondence via letter, email, text and telephone
• Banking cheques onto the system
• Inputting batch receipts and payments
• Logging and monitoring the services daily cash flow in and out
• Excellent communication skills required
• Excellent telephone skills required
• Good understanding of MS applications in particular Outlook, Word and some Exce

The client is looking for someone with previous financial experience.

Please note this role will require a DBS check, and three years referencing.

If you feel that you would have the necessary skill set for this role and are ready to take on a new challenge, please apply online. Due to the high volume of applications for this role we may not be able to contact every candidate who applies.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

** £11.88 PER HOUR ** POTENTIAL FOR HYBRID WORKING ** START DATE 11th November 2024 **
This is a fantastic opportunity to work with our exciting client and make a difference to their customers.
This is one role, initially for 3 - 6 months, with the potential to be extended.

Role Overview:
This role is Contact Centre based, with the main duties of Customer Service Advisers answering customer queries relating to the Mental Capacity Act 2005 and about OPG's services. This includes powers of attorney and the supervision of court appointed deputies.
Advisers also play an important role by coaching and guiding our customers that are supporting vulnerable adults who have started to lose or have lost mental capacity. Therefore, it's important that Advisers have the ability to show empathy and understanding towards our customers.
Customer Service Advisers receive regular management support, and all members of the team work together to achieve our targets.
The work mainly involves communicating with our customers verbally by telephone but also in writing, and completing the related administrative work following each interaction with a customer. This includes updating our case management system, communicating and collaborating with colleagues across the business, among other tasks.

You will be working on the Contact Centre dealing with telephone calls for 6.5 hours per day. You will be the front face of the OPG on the contact centre, so experience of dealing with a range of customer services queries, so experience of working in a contact centre role would be preferable. You will be protecting, serving our vulnerable customers dealing or signposting their queries to relevant departments, so it is imperative that you have a good skills in dealing with customers and the public.

There are three breaks built into the day and extensive training will be delivered to these individuals to deliver the front face of the OPG.

Key Responsibilities:
* Supporting and contributing to the aims, objectives and performance of the Power of Attorney Services department to ensure delivery targets, as set out in the Business Plan, are met
* Promote a culture of excellent service delivery and continuous improvement. Comprehensive training is provided
* Answering customer queries by telephone in a contact centre environment
* Escalating customer queries and requests to other teams where appropriate
* Inputting and updating data on our IT systems
* Making and answering telephone calls with internal and external customers
* Responding to written correspondence received via post or email.
* Attending and contributing to team meetings
* Collating, analysing and formatting data and information
* To act as a point of contact for the customer, dealing with telephone enquiries and correspondence in a professional and courteous manner.

Essential Skills:
* Excellent communication skills both written and verbal
* Experience dealing with customers
* Experience of working in a compliance environment
* Attention to detail and good data entry skills
* Ability to remain calm and professional at all times

The roles are subject to passing a clear standard DBS and a full 3 years referencing
Please apply online with your current CV in WORD Format
.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Legal Administrator

West midlands

Job Title: Minute Taker Admin

Department: Court Administration

Location: West-Midlands (Central)

Rate: £14.50

Job Type: Full-Time

Job Summary:

We are seeking a detail-oriented and organised Minute Taker Admin to join our court team. The successful candidate will be responsible for accurately documenting court proceedings, preparing detailed minutes, and providing essential administrative support to ensure the smooth operation of the court.

Key Responsibilities:

• Recording Proceedings: Accurately document discussions, decisions, and actions during court meetings and hearings, ensuring all key points, motions, and rulings are noted.
• Preparing Minutes: Compile and prepare comprehensive minutes summarising the proceedings, ensuring they are clear, accurate, and complete.
• Ensuring Accuracy: Verify the accuracy of the minutes, ensuring all necessary details are captured without omissions.
• Distributing Minutes: Distribute finalised minutes to relevant parties, including judges, attorneys, and court officials, in a timely manner.
• Administrative Support: Provide general administrative support to the court team, including organising meetings, managing schedules, and handling correspondence.

Essential Qualifications:

• Experience working in a legal or court environment.
• Knowledge of legal terminology and court procedures.

Qualifications:

• Proven experience as a minute taker or in a similar administrative role.
• Excellent written and verbal communication skills.
• Strong attention to detail and organisational skills.
• Ability to work independently and manage multiple tasks simultaneously.
• Proficiency in using word processing and other office software.

Get in touch with any questions regarding the role.

Thank you.

Summer.christopher@hcrg.uk.com

020 7246 9122