Total 113 Administrative / Clerical job vacancies in Fort Worth, Texas

• Manage the resources and manpower functions for the organization.
• Oversee military personnel assignments.
• Serve as action officer and principles advisor between the organization and Civilian Human Resources Service Center.
• Plan and execute the administrative management program for the organization.
• Plan, organize, assign and supervise the work of one civilian and one military employee.

WHAT IS THE TAXPAYER SERVICES (TS) DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Taxpayer Services Service Centers Austin Submission Processing Data Conversion Operation

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

As a Front Line Manager you will:

• Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work.
• Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action.
• Give advice, counsel or instruction to employees on work and administrative matters.
• Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions.
• Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate.
• Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases.
• Identify developmental and training needs of employees, providing or arranging for needed development and training.
• Initiate ways to improve production, work processes and/or to increase the quality of the work directed.

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION***

This position involves a multi-grade career ladder. The major duties listed below represent the full performance level of GS-9. At the GS-7 grade level, you will perform assignments of a more limited scope and with less independence. You will progressively acquire the background necessary to perform at the full performance level of GS-9. Promotion is at the discretion of the supervisor and is contingent upon satisfactory performance, availability of higher-level work, and availability of funds.

• Provides administrative authority, guidance, and decision making to Medical Officer of the Day (MOD), Nursing Officer of the Day (NOD), and other similarly named Nurse and Medical positions in charge after hours, and all other clinical staff concerning administrative matters necessary for operation of the medical center during other than normal tours.
• Provides orientation and situational technical advice to physicians regarding VA policies and procedures.
• Assists medical center staff with medically related problems, including involuntary commitments, orders of protective custody, and management of unruly or severely disturbed patients.
• Performs for administrative matters as the MOD does for clinical matters, working as a team to carry out top management responsibilities during other than regular working hours.
• Directly intervenes with problems regarding patient activity, directing and advising clinical staff of appropriate administrative action.
• Assists in responding to emergencies, determines priorities and nature of action to be taken; authorizes services, supplies, and personnel; notifies authorities as situation dictates.
• Implements search plan for missing patients; informs next-of-kin of search status, as appropriate.
• Observes for safety, potential problems, and takes corrective action.
• Oversees determination of applicants' eligibility; obtaining income and insurance information for appropriate nonservice-connected applicants; counseling nonservice-connected veterans to determine ability to defray costs of medical care elsewhere.
• Acts as an advisory resource to all personnel assigned to other than normal tours of duty, such as medical clerks, telephone operators, file room personnel, admitting and clinic clerks and Contact Representatives.
• Maintains current bed inventory utilizing BMS (Bed Management System) software and ensures the accuracy of the program for national reporting purposes; obtains bed availability for treatment needs.
• Provides daily report/log of all activities occurring during tour of duty and briefs on-coming shift of pending events or the current status of any administrative issues.
• Conducts analytical studies on operational processes, issue topics, or related special projects as assigned. These may include access, consultations, travel, enrollment management, Medical Center Memoranda or Policies or other topics related to the flow of patient care related to health administration processes.
• Perform other duties as assigned.

• Receives children, youth, parents, and other visitors in a courteous and professional manner. Answers telephones, ascertains nature of call, and directs caller to appropriate staff.
• Ensures parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility. Monitors children’s departure to ensure only authorized individuals remove them from the building.
• Registers/terminates children/youth within the CYS program and/or waiting list database. Utilizes the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking.
• Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations.
• Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events. Coordinates vacancies and reservations for the hourly care program as required.

Located at the Designation and Sentence Computation Center (DSCC) for the Federal Bureau of Prisons (BOP).

Provides clerical, administrative and technical support for a team of DSCC staff, working independently under the direct supervision of the Operations Manager.

Establishes and creates files/records and filing systems for inmate records.

Operates a web-based program designed for designation processes involving U.S. Probation Office (USPO), U.S. Marshals Service (USMS), and the Bureau of Prisons (Capture).

Fields questions from institutions, residential re-entry centers, regional office, Judges, Probation Officers, USMS, inmate families, and the general public regarding sensitive information.

• Perform basic account maintenance procedures to ensure files, logs, and reports are complete.
• Ensure adequate stock and operating supplies are maintained.
• Operate computer systems to input or correct data, and produce documents, reports, shelf labels and signs.
• Verify receipts against invoices.

Receives all visitors and incoming calls to the Warden.

Screens calls and visitors to determine those requiring the Warden’s attention and referring others to the appropriate department.

Obtains and provides background information through the use of electronic communication or Bureau of Prisons policy to assist in handling those calls that require the Warden’s attention.

Resolves and/or assists in resolving a variety of concerns by staff and/or visitors.

Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staff correctional responsibilities precede all others required by this position and is performed on a regular and recurring basis.

• Utilize the Defense Civilian Pay System to collect, sort, post, update and review time, attendance and labor data for assigned personnel each pay period.
• Respond to non-technical requests for information regarding office functions, status of reports, duty status of office personnel, or other information available from files.
• Use a personal computer with word processing, spreadsheet software, and printing equipment to create, copy, edit, store, retrieve, and print a variety of standardized documents.
• Coordinate reservations, air, hotel, and rental reservations for personnel.
• Prepare travel orders for personnel based on availability of funds to cover travel costs.

This position is responsible for carrying out a variety of health information functions. The incumbent performs duties related to the receipt, intake, scanning, indexing, quality control, destruction, and transfer of health and administrative information. The incumbent is responsible for electronically scanning various health information documents into VistA Imaging and assuring that the scanned documents are associated to the correct patient, consult or progress note for all Administrative, In-house Clinical and Community Care Record document types in the Computerized Patient Record System (CPRS). The incumbent must follow scanning procedures established by the National Regulations and Scanning SOP to include administrative quality checks of all documents prior to scanning/indexing. After completing the scanning and indexing process, confirms record integrity and reviews the image quality in the VistA Imaging display. Ensures regular quality checks are carried out according to prescribed timeframes and criteria. The incumbent notifies the Supervisor when images are scanned into the wrong patient's record, are indexed incorrectly or are corrupted.

When records are received, the incumbent reviews documents for appropriate scanning criteria and ensures that all necessary health/administrative information meeting the criteria is integrated into CPRS through the PC scanning software and hardware. The incumbent ensures prior to scanning that all paper clips, staples, tape, and loose hanging tape are removed from the documents. The incumbent scans all documents by indexing using the appropriate Clinical or Administrative setup buttons in VistA Capture to index into VistA Imaging to facilitate future reference. The incumbent also correctly indexes all documents imported from other devices or sources, including pdf, tiff, jpeg files, etc. in VistA Imaging. Maintains confidentiality of all electronic records and paper components of the health record; follows appropriate procedures when mailing and destroying health information in paper or electronic format; and ensures sensitive (employee-Veteran) health records are maintained in an extra-secure manner and available only to requestors in the scope of their official duties.

Work Schedule: Monday to Friday (8:00am to 4:30pm)
Telework: Adhoc-Available- (Employees who telework on an occasional, episodic, or short-term basis, and have completed required telework training and telework agreement.) (Portion of day acceptable). VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Position Description/PD#: File Clerk/PD00683A
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized
Note: This is a Bargaining Unit Position.

• Prepare or ensure the preparation of military personnel actions.
• Advise supported units and personnel on military personnel and pay questions.
• Provide technical advice and guidance regarding pay accounts and complex pay actions.
• Research complex pay complaints.

• Prepare military correspondence and orders and maintain files.
• Prepare military personnel actions including evaluation reports, applications for appointment, promotions, individual orders, retirement point cards, or transfers.
• Provide technical advice on establishment and maintenance of pay accounts ensuring compliance with laws and regulations as well as researching complex pay issues.
• Assist in developing Standard Operating Procedures ensuring uniform interpretation and application.
• Provide guidance on administrative and personnel matters such as recruitment, retention, assignment and transfer, Military Occupation Specialty, personnel strength, discharge, retirement, promotion, discipline, or utilization.
• Research and analyze data identifying trends and report results to management.

• Prepare military correspondence and orders and maintain files.
• Prepare military personnel actions including evaluation reports, applications for appointment, promotions, individual orders, retirement point cards, or transfers.
• Provide technical advice on establishment and maintenance of pay accounts ensuring compliance with laws and regulations as well as researching complex pay issues.
• Assist in developing Standard Operating Procedures ensuring uniform interpretation and application.
• Provide guidance on administrative and personnel matters such as recruitment, retention, assignment and transfer, Military Occupation Specialty, personnel strength, discharge, retirement, promotion, discipline, or utilization.
• Research and analyze data identifying trends and report results to management.

• Spearhead formal and informal training to the organization.
• Maintain accountability of administrative actions.
• Review inventory of supply operations for discrepancies.
• Organize shop tools to distribute appropriately to employees.
• Prepare daily reports to monitor shop equipment database.

• Receives children, youth, parents, and other visitors in a courteous and professional manner. Answers telephones, ascertains nature of call, and directs caller to appropriate staff.
• Ensures parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility. Monitors children’s departure to ensure only authorized individuals remove them from the building.
• Registers/terminates children/youth within the CYS program and/or waiting list database. Utilizes the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking.
• Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations.
• Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events. Coordinates vacancies and reservations for the hourly care program as required.

• Provides exemplary customer service to include greeting, professional appearance, positive attitude, and approaching the customer, suggestive selling and adding on.
• Completes retail reports and submits to management.
• Operates the POS terminal, scans, verifies retail price, verifies product information, processes proper type of sale/return in terminal, properly secures credit card information and delivers receipt to customer.
• Stocks and maintains the sales floor according to daily sales plan. Stays current with merchandise assortment.
• Provides on the job training to new sales store clerks as needed.