Total 37 Administrative / Clerical job vacancies in CB2 3HH

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have: applied for a Graduate visa or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position. This vacancy will close at midnight on 10th November 2024 Interviews are due to be held on 20th November 2024 Benefits to you At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff. On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH. CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times. Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered. We welcome applications from the Armed Forces.

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:- applied for a Graduate visa- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment. This vacancy will close at midnight on 6th November 2024 Interviews are due to be held week commencing 18th November 2024 Benefits to you At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff. On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH. CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times. Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered. We welcome applications from the Armed Forces.

Personal Assistant

Female or non-binary identifying (including transfeminine people) applicants only please.


Job spec:

14 hours per week (initially) - £12.50 per hour

Essential:

Has a driving license and willing to drive;

Is welcoming of difference and diversity;

Strong organisational and communication skills;

Mature, able to notice and respond to others' feelings;

Able to handle sensitive information appropriately, respecting confidentiality.


Desirable:

Has attended university;

Strong communication skills;

Fluent in reading music.


I am a fully blind, autistic composer and trainee psychotherapist, looking for someone to support me as I work towards a more independent life.

I require help preparing meals, travelling to locations outside my home, managing administrative tasks (such as making phone calls and remembering to respond to emails), and sometimes managing and communicating in sensorily intense environments.

I sometimes require support accessing resources such as books, articles, and websites, or finding relevant information quickly.

I enjoy walking and would like to explore new places, be they historical sites or off-road places.

In the longer term, I would like to be able to do some of these things for myself, so someone willing to support me in learning the necessary skills would be hugely welcome.


An Enhanced DBS check will be required.


This is to check for any previous criminal records.

All relevant training will be provided.


This may be hoist safety, medication administering or food hygiene training as needed.


Please note that this advert has been placed on behalf of one of our customers. Should your application be successful, and you are offered the position, you will be directly employed by the customer and not by PeoplePlus

On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.

Transcription and production, from digital dictation and audio-tape, of typewritten reports/correspondence, using word processing packages, for the medical teams, which may include outpatient reports, detailed discharge summaries, operation notes and other relevant clinical and non clinical correspondence. This may include correspondence that is time-sensitive (such as complaints) ensuring information is dictated and typed within any designated time limits. Type medico-legal summaries, maintain medico-legal files and liaise with legal department in respect of medico-legal cases Manage patient investigation results effectively including maintaining systems for monitoring and retrieving outstanding investigations and responsibility for chasing up missing/delayed results. Retrieve patient results from ICE/CRIS systems, ensuring that results are available as soon as possible Check all incoming laboratory/radiology results, ensuring that abnormal results are communicated promptly to appropriate Clinician. Will be required to instigate appropriate referrals to other disciplines in respect of specific abnormalities in line with Departmental protocols. Ensure all reports are seen and signed by Clinician prior to filing in case-notes. Ensure that pathways are closed where appropriate following discharge or paperwork or coded appropriate if not discharged. Process health records of patients discharged from hospital; where standard letters have been generated at ward level, ascertain from case-notes whether any supplementary letter/action is required and deal with appropriately. Ensure that follow up appointments or referrals to other specialties are arranged where necessary. Ensure that relevant investigation results received after patients discharge are communicated to GP where appropriate, particularly where treatment may be required. Input and extract data from patient administration system Cerner and other relevant software programmes Provide appropriate cover for colleagues during periods of absence to ensure effective cross-cover is maintained within the directorate. . To be the primary contact for patients under designated consultants. To communicate effectively and professionally, giving reassurance, information or advice appropriately

The overall purpose of the post holder is to provide effective delivery of patient focused health care within key performance targets and provide communication and organisational skills for a designated number of consultant surgeons and their associated medical personnel/teams.

The role comprises a wide range of specific duties and requires competence in word processing, keyboard skills and audio-typing with the ability to prioritise own workload without direct supervision.

Are you interested in an important and challenging role within the surgical admin Department at Royal Blackburn Hospital

We are currently looking for a suitably qualified and experienced Secretary/PA to join our General Surgery Team to provide a secretarial/PA role for the consultants.

You will need to work accurately and methodically, meet deadlines, show attention to detail, work as part of a team but use your own initiative. Can you work with all types of people and be helpful and reassuring when dealing with patients?

You will need to be flexible and pro-active, able to respond and adapt to the varying demands and changing circumstances in our busy department.

Resilience is an important quality to success in this role as is the ability to plan and organise your own workload.

The role involves a wide range of specific duties and requires competence in word processing, keyboard skills and audio typing. Knowledge of medical terminology and previous medical secretarial experience is an advantage, but not essential.

When you walk through the door, one of the first things you’ll notice is that the organisation is full of talented people. Not just in the fields of medicine, nursing or diagnostics but in every part of the organisation. Professional and committed people who are all working together in an open and supportive culture.

We don’t just look at you for who you are now; we look at you for who you could be in the future. We take training seriously, and encourage you to do the same. We want staff to develop their capabilities to the full with a range of learning and development opportunities.

To enable the Trust and its employees to exceed expectations and to achieve corporate and service aims and objectives, we need to recruit, develop and retain skilled and motivated people through effective people management and development, leading to a high performance culture.


• Transcription and production, from digital dictation and audio-tape, of typewritten reports/correspondence, using word processing packages, for the medical teams, which may include outpatient reports, detailed discharge summaries, operation notes and other relevant clinical and non clinical correspondence. This may include correspondence that is time-sensitive (such as complaints) ensuring information is dictated and typed within any designated time limits. Type medico-legal summaries, maintain medico-legal files and liaise with legal department in respect of medico-legal cases


• Manage patient investigation results effectively including maintaining systems for monitoring and retrieving outstanding investigations and responsibility for chasing up missing/delayed results. Retrieve patient results from ICE/CRIS systems, ensuring that results are available as soon as possible Check all incoming laboratory/radiology results, ensuring that abnormal results are communicated promptly to appropriate Clinician. Will be required to instigate appropriate referrals to other disciplines in respect of specific abnormalities in line with Departmental protocols. Ensure all reports are seen and signed by Clinician prior to filing in case-notes. Ensure that pathways are closed where appropriate following discharge or paperwork or coded appropriate if not discharged.


• Process health records of patients discharged from hospital; where standard letters have been generated at ward level, ascertain from case-notes whether any supplementary letter/action is required and deal with appropriately. Ensure that follow up appointments or referrals to other specialties are arranged where necessary. Ensure that relevant investigation results received after patient’s discharge are communicated to GP where appropriate, particularly where treatment may be required.


• Input and extract data from patient administration system Cerner and other relevant software programmes


• Provide appropriate cover for colleagues during periods of absence to ensure effective cross-cover is maintained within the directorate. .


• To be the primary contact for patients under designated consultants. To communicate effectively and professionally, giving reassurance, information or advice appropriately


This advert closes on Friday 1 Nov 2024

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position. This vacancy will close at midnight on 24th July 2024 Interviews are due to be held on 5th August 2024 Benefits to you We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel. Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered. We welcome applications from the Armed Forces.

A Vacancy at Cambridge University Hospitals NHS Foundation Trust.


Would you like to be paid while you develop your administration skills and gain a qualification whilst working in an NHS setting? If so, this might be just what you are looking for!

We are delighted to offer 3 apprenticeships for Apprentice Receptionist Administrators in 3 areas of ourImaging Department – PET CT, X-Ray and Ultrasound. These departments form part of the Radiology Imaging division of the hospital which provides a diagnostic, interventional and therapeutic service for patients in the East of England region. The various imaging techniques within the division are used help to diagnose and treat diseases in the body.

As an Apprentice Receptionist Administrator, you will be providing administration support within thePET CT, X-Ray and Ultrasound Departmentswith duties which include meeting, greeting and registering new patients, booking appointments, maintaining medical records, communicating with internal and external colleagues and patients via email, telephone and face to face and completing general administration tasks. The ideal candidate will be highly motivated and enthusiastic with strong organisational skills and have a desire to deliver excellent customer service within their role.

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

The contract length is for 18 months and the apprenticeship salary on commencement is £14,400; after 12 months in post this will increase to the National Minimum Wage (depending upon your age). The Trust is proud of its values of Together – Safe, Kind and Excellent and looks to provide its staff with support, training and progression opportunities; towards the end of your apprenticeship contract you will be supported by the Apprenticeship Team to apply for permanent employment. We have a high percentage of previous apprentices who have successfully gained further employment within the Trust with opportunities to gain higher qualifications.

Come and join us and be supported to earn as you learn whilst undertaking a nationally recognised qualification. You will study an Intermediate Customer Service/Business Admin Apprenticeship. It is ideal if this type of role is new to you, where you can learn and build new skills. You will need to have minimum GCSE Grade 3/D or Functional Skills Level 1 or above in Maths and English. You will be enthusiastic, have a positive work ethic, be keen to learn and able to work in a team. You will receive support to gain a wide range of experience and skills, supervision and mentoring.

There is no upper age limit on joining us as an apprentice. However, please note that the post holder for PET-CTmust be aged 18+ due to Health & Safety age restrictions in the department.



We also have apprenticeships in nursing which are subject to different terms. For more information on the Nursing Apprenticeship scheme please check our website http://bit.ly/3Akstsm

NB: Due to UK apprenticeship funding regulations applicants must have a right to work in the UK, or for EU citizens hold pre-settled or settled status and have been a UK or EU resident for the last three years or have indefinite leave to remain with documents that are not due to expire during the duration of the apprenticeship contract. Applicants must also not already have a qualification at a higher level within the same subject matter.

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.

Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:
- applied for a Graduate visa
- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment

This vacancy will close at midnight on 28th July 2024

Interviews are due to be held on 5th August 2024

Benefits to you

We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.



This advert closes on Sunday 28 Jul 2024

Personal Assistant


Female or non-binary identifying (including transfeminine people) applicants only please.


Job spec: 14 hours per week (initially) - £12.50 per hour


Essential:


Has a driving license and willing to drive;


Is welcoming of difference and diversity;


Strong organisational and communication skills;


Mature, able to notice and respond to others' feelings;


Able to handle sensitive information appropriately, respecting confidentiality.


Desirable:


Has attended university;


Strong communication skills;


Fluent in reading music.


I am a fully blind, autistic composer and trainee psychotherapist, looking for someone to support me as I work towards a more independent life. I require help preparing meals, travelling to locations outside my home, managing administrative tasks (such as making phone calls and remembering to respond to emails), and sometimes managing and communicating in sensorily intense environments.

I sometimes require support accessing resources such as books, articles, and websites, or finding relevant information quickly.

I enjoy walking and would like to explore new places, be they historical sites or off-road places.

In the longer term, I would like to be able to do some of these things for myself, so someone willing to support me in learning the necessary skills would be hugely welcome.


An Enhanced DBS check will be required

. This is to check for any previous criminal records. All relevant training will be provided.

This may be hoist safety, medication administering or food hygiene training as needed.


Please note that this advert has been placed on behalf of one of our customers. Should your application be successful, and you are offered the position, you will be directly employed by the customer and not by PeoplePlus

Transcription and production from winscribe of typewritten reports/correspondence, for the consultants team and visiting consultant team which may include outpatient reports, discharge summaries, and other relevant clinical and non-clinical correspondence. - Open and prioritise correspondence (which is often of a highly sensitive and confidential nature) on behalf of consultant/s ensuring that urgent correspondence receives prompt attention. In the consultant/s absence, Medical Secretary is responsible for ascertaining which correspondence requires referral to an appropriate clinician/nurse for urgent attention. - Retrieve and act upon correspondence received by e-mail. - Process case-notes of patients discharged from hospital; follow through ongoing care plans as indicated in notes. Allocate notes to relevant clinician for dictation, or ensure that any standard letters are completed as appropriate. Where standard letters have been generated at ward level, ascertain from case-notes whether any supplementary letter/action is required and deal with appropriately. Ensure that follow up appointments or referrals to other specialties are arranged where necessary. - Ensure that relevant investigation results received after patients discharge are communicated to GPs where appropriate, particularly where treatment may be required. - Ensure that discharge summaries and other time-sensitive information are dictated and typed within the designated time limits. - Ensure the correct closure of outpatient episodes have been completed, following consultant appointments with patients. - Receive, manage and prioritise telephone and personal enquires, complaints, messages and information from patients, relatives, General Practitioners, Consultants and other medical staff and external organisations on behalf of Consultant and clinical team. Deal with enquiries relating to the medical and social welfare of patients and relatives in a sensitive manner, referring to medical staff or other Healthcare Professionals where appropriate. When responding to enquires, ensure that relevant guidelines or protocols are followed. - Respond to enquiries from patients and Healthcare personnel as appropriate. Provide empathy and reassurance to patients where necessary. May be required to convey clinical/medical information to patients, medical, nursing, pharmacy or other healthcare staff, when instructed by, or with permission of Consultant. - Manage patient investigation results. Check all incoming laboratory/radiology results, ensuring that abnormal results are communicated promptly to appropriate Clinician. Ensure all reports are seen and signed by Clinician prior to filing in case-notes. Retrieve patient results from the ICE system, ensuring that results are available as soon as possible. Responsible for chasing up missing results. - Maintain systems for monitoring and retrieving outstanding investigations. May be required to instigate appropriate referrals to other disciplines in respect of specific abnormalities in line with Departmental protocols. - Undertake self-supervision and effective self-organisation in terms of: a) co-ordinating annual and other leave in co-operation with other secretaries, and with the approval of management; b) liaising with other secretaries to ensure fair distribution of work by mutual assistance; c) liaising with manager and other secretaries regarding any flexi-time arrangements within the office. - Establish and maintain efficient office systems, including filing systems for the clinical team and maintain a booking out and/or booking in system for case-notes using the hospital patient administration system. - Co-ordinate arrangements for urgent outpatient appointments/hospital admissions, domiciliary visits etc - liaising with wards, departments and other agencies as required. - Liaise with Admissions Department in respect of patients requiring hospital admission, ensuring that relevant information or instructions are communicated effectively. Ensure that all relevant investigations are available prior to admission and in particular that any problem with the potential to delay admission/surgery is brought to the urgent attention of the relevant clinician (may be necessary to liaise with or organise input of other Clinicians prior to admission (eg anaesthetic assessment) or to co-ordinate arrangements where procedures require multidisciplinary input). - Maintain confidentiality at all times, ensuring that information is only divulged to authorised sources and by appropriate means. - Provide administrative and secretarial support for Consultants non-clinical NHS obligation and commitments. - Provide essential cover for colleagues during periods of sickness, holiday absence, non-working days and home worker

The role of the Medical Secretary is to provide a comprehensive secretarial, administration and information service to the Consultant Paediatric Team in respect of his/her NHS work and to the supporting medical/nursing team. The role comprises a wide range of specific duties and requires competence in word processing, keyboard skills, audio-typing, communication and organisational skills.

Transcription and production from winscribe of typewritten reports/correspondence, for the consultant’s team and visiting consultant team which may include outpatient reports, discharge summaries, and other relevant clinical and non-clinical correspondence.

- Open and prioritise correspondence (which is often of a highly sensitive and confidential nature) on behalf of consultant/s ensuring that urgent correspondence receives prompt attention. In the consultant/s absence, Medical Secretary is responsible for ascertaining which correspondence requires referral to an appropriate clinician/nurse for urgent attention.

- Retrieve and act upon correspondence received by e-mail.

-

When you walk through the door, one of the first things you’ll notice is that the organisation is full of talented people. Not just in the fields of medicine, nursing or diagnostics but in every part of the organisation. Professional and committed people who are all working together in an open and supportive culture.

We don’t just look at you for who you are now; we look at you for who you could be in the future. We take training seriously, and encourage you to do the same. We want staff to develop their capabilities to the full with a range of learning and development opportunities.

To enable the Trust and its employees to exceed expectations and to achieve corporate and service aims and objectives, we need to recruit, develop and retain skilled and motivated people through effective people management and development, leading to a high performance culture.

Transcription and production from winscribe of typewritten reports/correspondence, for the consultant’s team and visiting consultant team which may include outpatient reports, discharge summaries, and other relevant clinical and non-clinical correspondence.

- Open and prioritise correspondence (which is often of a highly sensitive and confidential nature) on behalf of consultant/s ensuring that urgent correspondence receives prompt attention. In the consultant/s absence, Medical Secretary is responsible for ascertaining which correspondence requires referral to an appropriate clinician/nurse for urgent attention.



- Retrieve and act upon correspondence received by e-mail.

- Process case-notes of patients discharged from hospital; follow through ongoing care plans as indicated in notes. Allocate notes to relevant clinician for dictation, or ensure that any standard letters are completed as appropriate. Where standard letters have been generated at ward level, ascertain from case-notes whether any supplementary letter/action is required and deal with appropriately. Ensure that follow up appointments or referrals to other specialties are arranged where necessary.

- Ensure that relevant investigation results received after patient’s discharge are communicated to GP’s where appropriate, particularly where treatment may be required.

- Ensure that discharge summaries and other time-sensitive information are dictated and typed within the designated time limits.

- Ensure the correct closure of outpatient episodes have been completed, following consultant appointments with patients.

- Receive, manage and prioritise telephone and personal enquires, complaints, messages and information from patients, relatives, General Practitioners, Consultants and other medical staff and external organisations on behalf of Consultant and clinical team. Deal with enquiries relating to the medical and social welfare of patients and relatives in a sensitive manner, referring to medical staff or other Healthcare Professionals where appropriate. When responding to enquires, ensure that relevant guidelines or protocols are followed.

- Respond to enquiries from patients and Healthcare personnel as appropriate. Provide empathy and reassurance to patients where necessary. May be required to convey clinical/medical information to patients, medical, nursing, pharmacy or other healthcare staff, when instructed by, or with permission of Consultant.

- Manage patient investigation results. Check all incoming laboratory/radiology results, ensuring that abnormal results are communicated promptly to appropriate Clinician. Ensure all reports are seen and signed by Clinician prior to filing in case-notes. Retrieve patient results from the ICE system, ensuring that results are available as soon as possible. Responsible for chasing up missing results.

- Maintain systems for monitoring and retrieving outstanding investigations. May be required to instigate appropriate referrals to other disciplines in respect of specific abnormalities in line with Departmental protocols.

- Undertake self-supervision and effective self-organisation in terms of:

a) co-ordinating annual and other leave in co-operation with other secretaries, and with the approval of management;

b) liaising with other secretaries to ensure fair distribution of work by mutual

assistance;

c) liaising with manager and other secretaries regarding any flexi-time

arrangements within the office.



- Establish and maintain efficient office systems, including filing systems for the clinical team and maintain a booking out and/or booking in system for case-notes using the hospital patient administration system.

- Co-ordinate arrangements for urgent outpatient appointments/hospital admissions, domiciliary visits etc - liaising with wards, departments and other agencies as required.

- Liaise with Admissions Department in respect of patients requiring hospital admission, ensuring that relevant information or instructions are communicated effectively. Ensure that all relevant investigations are available prior to admission and in particular that any problem with the potential to delay admission/surgery is brought to the urgent attention of the relevant clinician (may be necessary to liaise with or organise input of other Clinicians prior to admission (eg anaesthetic assessment) or to co-ordinate arrangements where procedures require multidisciplinary input).

- Maintain confidentiality at all times, ensuring that information is only divulged to authorised sources and by appropriate means.

- Provide administrative and secretarial support for Consultant’s non-clinical NHS obligation and commitments.

- Provide essential cover for colleagues during periods of sickness, holiday absence, non-working days and home worker


This advert closes on Tuesday 16 Jul 2024

We have a fantastic team of people who are conscientious, caring, reliable and compassionate, all qualities which are essential to the NHS.

If you want to be part of this team and have the necessary skills we would like to meet you.

Vacancy within Health Records Department, Royal Blackburn Teaching Hospital.



Monday – Friday working hours 12pm – 8pm – 37.5 per week



East Lancashire Hospitals NHS Trust provides a range of health care services primarily for the people of East Lancashire, which comprises of the Boroughs of Blackburn, Burnley, Hyndburn, Pendle, Ribble Valley and Rossendale. Our Trust aims to provide appropriate, high-quality personal and organisational development interventions, which will improve patient care.

Provision of a comprehensive and efficient Health Records Service to patients/service users within the East Lancashire Health Community, ensuring a high level of Customer Care whilst maintaining confidentiality at all times. Together with clerical/admin experience, keyboard skills, a polite and pleasant manner, you will be part of this team.


The Health Records Department runs a 24/7 service providing approximately700,000casenotes annually, ensuring they are available at the point of contact, throughout the Organisation.

It involves a lot of manual handling and is a physical environment.



General Duties will include the following:


• Provide an accurate and efficient filing and retrieval service for medical casenotes.
• Locate and extract medical casenotes for patients attending clinic and for both elective and emergency admissions.
• Request and ensure delivery of health records for patients either attending a clinic or an admission, from all departments within this Trust and other hospitals.
• Prioritise own workload ensuring agreed timescales are met each day involving the provision of case notes.
• Provide a courier service which involves the collection of health records onsite and offsite, for emergency admissions during all shifts and Bank Holidays.
• Adhere to departmental policies and procedures and participate in audits in order to maintain data quality and provide an efficient service.
• Cull, prepare and record health records for offsite storage and redirect upon request.
• Frequent physical effort is required for long periods during a shift, therefore all moving and handling guidelines must be followed and staff must attend all training courses as required by the department manager.
• Act as first point of contact for all patients and visitors to the Department, providing a comprehensive reception and clerical Service to patients, relatives, carers, consultants and their teams.

You must be an organised person with the ability to work on your own or as part of a team.

Established in 2003 East Lancashire Hospitals NHS Trust (ELHT) is a large integrated health care organisation providing high quality acute secondary healthcare for the people of East Lancashire and Blackburn with Darwen.

Our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 700,000 patients a year from the most serious of emergencies to planned operations and procedures. We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work and achievements.

Provide an accurate and effective filing and retrieval service for medical/obstetric casenotes.

Participate in the preparation and improvement of medical/obstetric casenotes for the Trust.

Locate and extract medical/obstetric casenotes for patients attending clinic and for elective and emergency admissions.

Request and ensure delivery of casenotes for patients either attending clinic or admission, from all departments within the Trust, other hospitals and offsite storage.

Prioritise own workload to ensure agreed daily timescales are met regarding the provision of casenotes.

Locate, extract, prepare and input data onto the Patient Administration
System ensuring casenotes are delivered to wards for all emergency
and elective admissions.

Maintain accuracy in the preparation of casenotes for admission and
a clinic, ensuring all documentation is filed appropriately.

Input patient details onto the Patient Administration System and allocate
obstetric casenotes for all new patients to the Trust.

Print and prepare location lists for clinics and elective admissions.

Close and archive medical casenotes by physically updating and dividing large casenotes into new volumes, ensuring the contents are filed accurately within the appropriate health record and electronically recorded.

Cull, prepare and record health records for offsite storage/destruction
and redirect upon request.

Frequent physical effort is required for long periods during your shift,
therefore all moving and handling guidelines must be followed and
staff must attend all training courses as required by the departmental
supervisor/manager.


This advert closes on Friday 28 Jun 2024

We have a position within the Health Records Department, RBH.

Monday - Friday 9-5 pm, 37.5 hours



East Lancashire Hospitals NHS Trust provides a range of health care services primarily for the people of East Lancashire, which comprises of the Boroughs of Blackburn, Burnley, Hyndburn, Pendle, Ribble Valley and Rossendale. Our Trust aims to provide appropriate, high-quality personal and organisational development interventions, which will improve patient care.

Provision of a comprehensive and efficient Health Records Service to patients/service users within the East Lancashire Health Community, ensuring a high level of Customer Care whilst maintaining confidentiality at all times. Together with clerical/admin experience, keyboard skills, a polite and pleasant manner, you will be part of this team.


The Health Records Department runs a 24/7 service providing approximately700,000casenotes annually, ensuring they are available at the point of contact, throughout the Organisation.

It involves a lot of manual handling and is a physical environment.



General Duties will include the following:


• Provide an accurate and efficient filing and retrieval service for medical casenotes.
• Locate and extract medical casenotes for patients attending clinic and for both elective and emergency admissions.
• Request and ensure delivery of health records for patients either attending a clinic or an admission, from all departments within this Trust and other hospitals.
• Prioritise own workload ensuring agreed timescales are met each day involving the provision of case notes.
• Provide a courier service which involves the collection of health records onsite and offsite, for emergency admissions during all shifts and Bank Holidays.
• Adhere to departmental policies and procedures and participate in audits in order to maintain data quality and provide an efficient service.
• Cull, prepare and record health records for offsite storage and redirect upon request.
• Frequent physical effort is required for long periods during a shift, therefore all moving and handling guidelines must be followed and staff must attend all training courses as required by the department manager.
• Act as first point of contact for all patients and visitors to the Department, providing a comprehensive reception and clerical Service to patients, relatives, carers, consultants and their teams.

You must be an organised person with the ability to work on your own or as part of a team.

Established in 2003 East Lancashire Hospitals NHS Trust (ELHT) is a large integrated health care organisation providing high quality acute secondary healthcare for the people of East Lancashire and Blackburn with Darwen.

Our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 700,000 patients a year from the most serious of emergencies to planned operations and procedures. We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work and achievements.

Provide an accurate and effective filing and retrieval service for medical/obstetric casenotes.

Participate in the preparation and improvement of medical/obstetric casenotes for the Trust.

Locate and extract medical/obstetric casenotes for patients attending clinic and for elective and emergency admissions.

Request and ensure delivery of casenotes for patients either attending clinic or admission, from all departments within the Trust, other hospitals and offsite storage.

Prioritise own workload to ensure agreed daily timescales are met regarding the provision of casenotes.

Locate, extract, prepare and input data onto the Patient Administration
System ensuring casenotes are delivered to wards for all emergency
and elective admissions.

Maintain accuracy in the preparation of casenotes for admission and
a clinic, ensuring all documentation is filed appropriately.

Input patient details onto the Patient Administration System and allocate
obstetric casenotes for all new patients to the Trust.

Print and prepare location lists for clinics and elective admissions.

Close and archive medical casenotes by physically updating and dividing large casenotes into new volumes, ensuring the contents are filed accurately within the appropriate health record and electronically recorded.

Cull, prepare and record health records for offsite storage/destruction
and redirect upon request.

Frequent physical effort is required for long periods during your shift,
therefore all moving and handling guidelines must be followed and
staff must attend all training courses as required by the departmental
supervisor/manager.


This advert closes on Friday 28 Jun 2024

Deal with queries from staff and answer phone queries from patients and various organisations Ensure all case notes are filed correctly. Ensure notes are filed and tracked back in records room Compile new patient records following departmental guidelines. Update new patient record database ensuring records available for outpatient appointments, phone correspondence, etc. Transferring and booking in patient records using relevant systems, ie: EPR, CERNER Use of photocopier and e mail when necessary.

Transcription and production from digital dictation of typewritten reports/correspondence, using word processing packages, for the medical teams, which may include outpatient reports, detailed discharge summaries, operation notes and other relevant clinical and non-clinical correspondence. This may include correspondence that is time-sensitive (such as complaints) ensuring information is dictated and typed within any designated time limits. Type medico-legal summaries, maintain medico-legal files and liaise with legal department in respect of medico-legal cases. Manage patient investigation results effectively including maintaining systems for monitoring and retrieving outstanding investigations and responsibility for chasing up missing/delayed results. Retrieve patient results from ICE/Cerner system, ensuring that results are available as soon as possible. Check any incoming laboratory/radiology results, ensuring that abnormal results are communicated promptly to appropriate Clinician. Will be required to instigate appropriate referrals to other disciplines in respect of specific abnormalities in line with Departmental protocols. Ensure any external reports received are seen and signed by Clinician prior to filing in case-notes if relevant. Process health records of patients discharged from hospital; where standard letters have been generated at ward level, ascertain from electronic patient record whether any supplementary letter/action is required and deal with appropriately. Ensure that follow up appointments or referrals to other specialties are arranged where necessary. Ensure that any relevant investigation results received after patients discharge are communicated to GP where appropriate, particularly where treatment may be required. Input and extract data from our electronic patient record (Cerner) and other relevant software programmes, which are Trust-wide or specialty-specific. Provide appropriate cover by operating a buddy system for colleagues during periods of absence to ensure effective cross-cover is maintained within the directorate. To be the primary contact for patients under designated consultants. To communicate effectively and professionally, giving reassurance, information or advice appropriately