Greenway IPM Pte Ltd is looking for a committed Administrative Executive to enhance our team’s effectiveness. The chosen candidate will play a pivotal role in streamlining our pest control operations, ensuring service delivery is both timely and effective through excellent coordination and client management.
Key Responsibilities:
• Schedule and coordinate with technicians to guarantee efficient service execution.
• Accurately generate and forward pest control service quotes.
• Oversee the procurement and restocking of equipment and supplies.
• Build and sustain strong client relations and manage client issues proficiently.
• Perform periodic quality controls and audits to pinpoint potential enhancements.
• Keep precise records related to services, billing, and stock levels.
• Undertake various administrative duties including data management, filing, and handling calls.
• Fulfill additional tasks as delegated by the procurement department.
• Provide support to other team members as necessary.
Required Qualifications:
• A high school diploma or equivalent; a specialized certificate in pest control management is advantageous.
• At least 2 years of experience in administrative roles, ideally with exposure to the pest control or similar industries.
• Proficient in Microsoft Office at an intermediate level.
• Exceptional organizational and communication capabilities.
• Skilled at juggling multiple tasks and adapting to changing demands.
Core Competencies:
• Meticulous organizational skills and a keen eye for detail.
• Robust problem-solving abilities with a capacity to manage various responsibilities.
• Advanced communication and interpersonal skills essential for nurturing client and team relationships.
Working Conditions:
• Mainly office-based with occasional field visits for client interaction and service quality checks.
• Reports directly to the Company Manager and collaborates closely with the Purchasing and Logistics teams.
Performance Goals:
• Adherence to deliverable timelines and standard operating procedures (SOPs).
• Annual performance reviews based on SOP compliance, quality of contributions, and team collaboration.
Company Culture:
At Greenway IPM Pte Ltd, integrity, openness, and teamwork are more than just words; they are the principles that guide us. We promote a laid-back yet structured work atmosphere where standards are clearly defined and adhered to without over-management. Specializing in essential pest control solutions, we are committed to enhancing the safety and comfort of our clients through innovative and effective services.
