Total 109 education training job vacancies in winfrey central office

[What the role is]
This Senior / Technology Development Engineer will hold a critical role in advancing the technological capabilities of our organization in the field of machine automation or medical device design. This role offers a compelling opportunity to lead and contribute to the development of innovative solutions, significantly impacting our organization's technological advancements.

[What you will be working on]

- Leading and overseeing the design and development of cutting-edge machines and mechanical systems, ensuring optimal performance, efficiency, and safety.

- Providing expert consultation and technical guidance in mechanical design, automation, medical compliance, and supporting various projects and initiatives.

- Analysing technology trends, conducting feasibility studies, and proposing innovative solutions to enhance machine design and automation processes.

- Collaborating with cross-functional teams to integrate mechanical designs into complete machine systems, considering aspects such as controls, electronics, and software.

- Initiating and managing project proposals for funding, grants, and sponsorships

- Leading various programs for the organization, ensuring seamless execution and alignment with organizational objectives.

[What we are looking for]

- Suitable credentials in Mechanical Engineering, Mechatronics, Product Design or an equivalent field.

- A minimum of 8 years of professional experience in mechanical design, machine automation, or related areas.

- Proficiency in utilizing software for mechanical design (e.g., SolidWorks, AutoCAD)

- Expertise in designing mechanical systems, machine components, medical devices and automation solutions, ensuring efficiency, reliability, and compliance with industry standards (e.g. ISO 13485, etc).

- Knowledge of automation technologies, including PLC programming, robotics, and control systems.

- Familiarity or experience in additive manufacturing, materials science, or 3D printing is considered a valuable advantage.

[What the role is]
As a Senior Officer, your role is to formulate, review and implement policies and schemes in specific functional areas.

[What you will be working on]

You will provide case counselling/management support to students. You will be part of the professional team to coordinate and monitor the help provided to these students and/or work with their families and relevant stakeholders within ITE/external agencies to render support to these students

[What we are looking for]

You are expected to provide case counselling/management support for students-and their families and implement mental wellness intervention programme, which include the following:
- Case counselling/management support for students
- Referring students to relevant stakeholders within and outside ITE to render necessary support.
- Implement programmes for students’ mental wellness social-emotional development

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What the role is]
As an Associate Lecturer, your key contributions will be in teaching and facilitating learning for students in ITE. You will play a role in recognising and nurturing your students' potential and their learning needs, and inspire them to be creative, enjoy learning, and guide them to be ready for work and career in the industry.

[What you will be working on]

In addition to your teaching duties, you may assist in areas such as: 

• Student Development Activities
• Industry Projects/Events

[What we are looking for]

You should possess the knowledge and competency to teach the above course area.

Successful applicants may be appointed on a 2 year contract.

Appliants may check their application status at the end of 8 weeks from the closing date of this job posting.

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Point of Sale Training Lead: Instructional Designer and L&D Content Creator

Summary
The Point of Sale Training Lead is responsible for the Learning and Development strategy for POS Sales Team Members.  The primary responsibility is to create engaging and authentic learning experiences and content that enables high performance.  As an Instructional Designer, you will be responsible for designing and developing instructional materials, incorporating instructional design principles and technologies. Your expertise in curriculum development and instructional strategies will be crucial in ensuring the delivery of high-quality learning experiences.  It is critical that you build strong relationships and foster collaboration with our product, marketing, sales, program management and other stakeholders.

Responsibilities

• Create engaging learning activities and compelling course content that enhances retention and enables performance excellence

• Work with subject matter experts and identify target audience’s training needs

• State instructional end goals and create content that matches them

• Visualize instructional graphics, learning strategies, content and journeys that contribute to enhanced learning and results.

• Conduct instructional research and analysis on learners and contexts to ensure training is relevant and impactful.

• Apply tested instructional design theories, practice and methods

• Provide exercises and activities that enhance the learning process

• Create supporting material/media (audio, video, simulations, role plays, games etc)

• Decide on the criteria used to judge learner’s performance and develop assessment instruments and ensure stakeholders are informed

• Maintain project documentation and course folders

• Build strong working relationships with Point of Sale Business stakeholders.

• Create learning strategies that establish trust and a clear organizational readiness for Point of Sale sales success.

• Bush boundaries, try new things, be creative and drive results through strong learning strategies.

• Regularly update business leaders on progress with both story and qualitative data.
   

Qualifications

• 10+ years in Learning and Development

• Proven working experience in instructional design and with instructional technology

• Excellent knowledge of learning theories and instructional design models

• Lesson and curriculum planning skills

• Solid knowledge of course development software and at least one Learning Management System

• Visual design skills and ability to storyboard

• Ability to write effective copy, instructional text, audio scripts/video scripts

• BS or MA degree in instructional design, educational technology or similar

• Strong strategic agility and project management skills

• Experience teaching in workshop environment

#LI-Onsite

#LI-TP1

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Randstad is partnering with a well known reputable client that educates and provides a number of financial services to employers and members of the public. Our client is experiencing exciting growth and we have multiple Permanent, Full Time positions available!

These roles are a perfect blend of account management, and relationship building. We are looking for motivated candidates who enjoy building genuine relationships with clientele and have a passion for educating people on services they are passionate about.

Role overview:
Your new role will have a focus on providing innovative solutions, while educating businesses and employees around the different financial services available such as salary sacrificing and novated leasing. Your role will involve nurturing warm accounts, while taking ownership of those relationships and providing educational and knowledgeable content and conversations to employees.
In this position you will travel to your clients and present and educate the benefits available to their staff to assist with the knowledge around the services your company offers.

Key responsibilities:


Account management - nurturing warm clientele while maintaining and growing relationships
Provide exceptional customer service and education throughout the process
Attend / host seminars or educational sessions to employees and employers


What is on offer:


Competitive base salary with uncapped commission
A position that allows you to be out and about - not stuck behind a desk all day!
Permanent, Full Time role
Work from Home when your not on the road
Monday - Friday 8:30 - 5:00pm
6 weeks paid on the job training
Laptop and phone provided


What you will bring:


Previous account management experience
Previous sales experience (In field / face to face / over the phone)
Motivated and target driven in a sales environment, with rapport building, selling and influencing skills
High quality verbal and written communication skills
The confidence and warmth to present to clients
Strong communication and the ability to build strong relationships with internal and external stakeholders
Proactive and assertive individuals who are not afraid to pick up the phone
Experience with a CRM system desirable but not required
MUST have a drivers licence with no resitriction and reliable car


This is a fantastic opportunity for someone who is passionate about building relationships with clients, managing their own work flow and loves being in front of people!

Lastly, what's in it for you?

With culture being at the forefront of this organisations employee value proposition, ensuring their employees are rewarded is also just as important. Joining this team will allow you to reap the following benefits + MORE!


Competitive remuneration package + attractive and realistic OTE
Working from home
3 extra paid days between Christmas and New Year
Birthday leave - A paid day off to celebrate
Bonus $$ for every year worked within the organisation
Parental leave for ALL parents! Up to 20 weeks paid parental leave from your commencement date
Wellbeing perks - spend $295 on your health and wellness each year
Health insurance discounts
2 paid days annually to make a difference in your community


To Apply:
To apply, please submit your resume outlining your relevant experience. Alternatively, please feel free to reach out for a confidential chat to our SA Contact Centre Team, Juanita Forster juanita.forster@randstad.com.au or Emily Bridgland emily.bridgland@randstad.com.au.
Connect on Linkedin at Juanita Forster and Emily Bridgland

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Role:
The Clinical Training Manager is responsible for the supervision of Clinical Training Programs for Chapters Health Systems.

Qualifications:

• Bachelor’s degree in Nursing required; Master’s preferred
• Current Florida license as RN, current active single-state out-of-state nurse license, or current active multistate/compact nurse license
• Minimum of six (6) years of nursing experience
• Minimum of two (2) years of management/supervisory experience
• Minimum of two (2) years in education related role
• Previous clinical background within healthcare required; hospice setting preferred
• Certification from HPNA obtained within two (2) years of taking the position
• Excellent verbal and written communication skills to multiple levels
• Able to work in a fast paced, team environment utilizing time management skills
• Ability to work with minimal supervision, exercising discretion and independent judgment
• Able to effectively manage multiple tasks and exercise sound judgment in crisis situations
• Intermittent Driver – Valid driver’s license and automobile insurance per Company policy. Ability to travel off-site to meet business needs
• Up to 75% travel/Remote Training/Management

Competencies:

• Satisfactorily complete competency requirements for this position.

Responsibilities of all employees:

• Represent the Company professionally at all times through care delivered and/or services provided to all clients.
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
• Comply with Company policies, procedures and standard practices.
• Observe the Company's health, safety and security practices.
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
• Use resources in a fiscally responsible manner.
• Promote the Company through participation in community and professional organizations.
• Participate proactively in improving performance at the organizational, departmental and individual levels.
• Improve own professional knowledge and skill level.
• Advance electronic media skills.
• Support Company research and educational activities.
• Share expertise with co-workers both formally and informally.
• Participate in Quality Assessment Performance Improvement activities as appropriate for the position.

Leadership Success Factors:

• Communication.  Express thoughts and ideas clearly.  Adapt communication style to fit audience.
• Initiative.  Originate action to achieve goals.
• Management Identification.  Identify with and accept the problems and responsibilities of management.
• Judgment.  Make realistic decisions based on logical assumptions, factual information and in consideration of organizational resources.
• Planning, Organizing and Controlling.  Establish course of action for self and/or others to accomplish a specific goal; plan proper assignments of personnel and appropriate allocation of resources.  Monitor results.
• Leadership.  Use appropriate interpersonal styles and methods in guiding others.

• Ethics.  Model highest standards of conduct and ethical behavior, adopting a strong position against fraud and abuse.
• Regulatory Compliance:  Educate and monitor staff regarding their own and the organization's responsibilities for regulatory compliance.

Job Responsibilities:

• Oversees all Preceptors and new hires during the first 8 weeks of the new hire period to ensure pathways are consistently followed.
• Responsible for the hiring, education, onboarding, ongoing evaluation, and termination of Preceptors.
• Creates and updates the content of the preceptor program.
• Oversees the timely feedback of new hires to their managers throughout the first 8 weeks.
• Responsible for developing, organizing, and completing annual skills.
• Meets monthly to obtain feedback on the program from Executive Directors and Administrators.
• Maintains metrics dashboard related to the preceptor program.
• Performs other duties as assigned.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Job Family:

Administrative Services (Digital)

Travel Required:

None

Clearance Required:

Ability to Obtain Public Trust

What You Will Do:
We are currently searching for a Training Program Manager. This role will independently provide support services to satisfy the overall operational objectives of the Eunice Kennedy Shriver National Institute of Child Health and Human Development. The primary objective is to provide services and deliverables through performance of support services. This is a full-time opportunity located in Bethesda, MD.

• Organize and carry out the recruitment, selection, hiring and evaluation tracking of academic progress for postdoctoral program, graduate and summer internship program and ensure all requirement are met; assist in the of recruitment of outside referrals and maintain the database.

• Develop educational materials to assist students throughout their training programs.

• Work with staff to provide support for oversight and review of the fellowship program.

• Work with staff on planning, organizing, and executing meetings, conferences, and teleconferences.

• Prepare correspondence, reports and other written material.

• Create and maintain a working database for various recruitment activities.

• Prepare program brochures, websites, applications, orientation documents and regulatory submissions.

• Ensure appropriate documentation and orientation for visiting students, resident and fellows rotating as trainees at NIH.

• Maintain files of Fellows’ progress on research milestones and meetings with mentoring committees.

• Prepare and process all documents required for initiation of employment and clinical activities for new program trainees and trainees rotating to the program from other institutes and/or outside institutions.

• Establish and/or maintain appropriate files of correspondence, reports, reference materials, publications; student program files, historic and current files of all GPP fellows and summer intern students.

• Receive, review, and enter applications into the database; record pertinent applicant information; set up applicant files; prepare official correspondence to applicants and universities; prepare notification letters to applicants.

• Prepare documents for summer program orientation sessions and work with staff to create and edit program information, including pamphlets, website postings and applications.

• Review, research, and announce on NIH policies and procedures.

• Analyze and present selected program data to Branch and Center management staff.

• Work with Program staff on every aspect of the training program; clinical research training for fellows and the related clinical activities dependent on the training program.

• Establish and maintain a database of all Intramural Research Training Fellowship Awards to promising investigators.

• Coordinate revisions, updates and changes to ITS’s Intranet site and Website.

• Perform analysis of existing program databases; plan modifications of such databases; analyze and present selected program data to program staff and teaching faculty.

• Research resources, services, policies, and regulations and inform the staff and fellows about all changes in policies and procedures impacting fellowship training and education within the specialty.

• Prepare promotional materials for meeting exhibits and presentations, special events and other events.

• Organize, create, and update content on OE fellowship Web pages.

• Work with staff on advertising for fellows by posting on the Institute website, LinkedIn, and Twitter.

• Produce and disseminate program recruiting information.

• Analyze, develops, and implements new recruiting processes and a variety of training programs.

• Maintain program statistics monitoring.

• Work with staff on the planning for course and lecture organization; coordinate with scientists to meet their needs before, during and after their presentations.

• Keep track of and summer students after leaving program to capture their career progression.

• Maintain student academic tracking system to track student progress within the program, track student semester university course work, committee meetings, publications and achievements, and preliminary examinations.

• Work with staff to collect data and provide summaries for use by fellows, student interns and senior level staff in making decisions for analysis or for other executive use.

• Ensure that affiliate institutions make required changes in policies and procedures to remain in compliance with training program’s regulations and its educational goals and objectives.

• Manage interactions with outside institutions where the residents or fellows receive additional clinical training and, reciprocally, that supply fellows to the RFP for research-focused training.

• Answer questions from outside organizations which impact on continued accreditation and recruitment of fellows to the NIH; prioritize responses to communications.

• Assist in the preparation of programs sponsored by the Office to assist potential and future individuals who are interested in pursuing a biomedical career.

• Serve as liaison between administrative staff to ensure OE awareness of fellow hires and departures.

• Coordinate with the NIH program office during recruiting and selection of program applicants.

• Identify relevant career fairs at academic institutions, professional conferences, and other venues for staff to attend, serving as primary point of contact between the Institute and representative at school or other venue, and coordinating delivery of promotional materials and traveling exhibit to these events.

• Write, edit, and prepare all orientation materials for distribution; ensure that each incoming trainee has met all requirements to begin clinical and educational activities within the fellowship program.

• Educate trainees about further opportunities available to them at NIH and elsewhere.

• Assemble material for workshops, retreats, and courses.

• Work with staff to facilitate, coordinate and attend regularly occurring training events.

• Coordinate meetings with directors, NIH mentors, and university graduate guidance committees; arrange video and teleconferences between NIH institutions and universities.

• Organize and support all fellowship program meetings, faculty meetings and meetings with and for fellows; prepare all minutes and other required documents serving as records and action plans resulting from program-related meetings.

• Manage the program advertising scheduling in coordination with academic calendars for partnership universities and for each individual student during progression through their curricula.

• Manage educational activities; schedule and invite speakers for resident/fellow teaching conferences, including speakers from outside the NICHD and NIH internal speakers; negotiate the speaker schedule and provide advice on program content.

#SOAR

What You Will Need:

• Bachelor’s Degree

• At least two (2) years of experience in biology, biomedical, or related fields.

• Experience in academic recruitment and program orientation management.

• Excellent analytical, organizational and time management skills.

• Strong communications skills, both oral and written.

• Microsoft Suite

What Would Be Nice To Have:

• Ph.D. in Biomedical Science field or related fields is preferred.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Parental Leave

• 401(k) Retirement Plan

• Group Term Life and Travel Assistance

• Voluntary Life and AD&D Insurance

• Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts

• Transit and Parking Commuter Benefits

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Care.com annual membership

• Employee Assistance Program

• Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)

• Position may be eligible for a discretionary variable incentive bonus

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

As a Training Manager for our Appointment-Setting Teams in the Philippines, your primary responsibility is to design, implement, and continually enhance our training programs to equip our teams with the skills and knowledge necessary to excel in their roles.

Responsibilities:

• Collaborating with Team Leads and Training Team members to design and develop training programs for new hires and existing team members.
• Ensuring that training materials and methods are engaging, up-to-date, and outcome focused.
• Implementing training programs and measuring effectiveness through target delivery, feedback, formalized assessments, surveys, skill demos, and other ways
• Developing and improving our onboarding process for new appointment setters, ensuring a seamless integration into the team.
• Initiating improvement projects and monitoring their effectiveness, ensuring that changes contribute to better performance.
• Collaborating with senior management and internal stakeholders, aligning training objectives with organizational goals and strategies.
• Regularly communicating progress, results, and challenges to stakeholders.

• A minimum of 5 years in a Training Manager role.
• Previous exposure to the sales environment ideal, though not a must.
• Proficiency in building training program content and materials.
• Demonstrated leadership capabilities.
• The ability to serve as a role model, mentor, and coach.
• A consistent record of high performance in previous similar roles.
• Strong background in quality assurance.
• Proven project management and team leadership skills.

We value individuals who embody the following qualities and traits: 

• Proactive, adaptable, and flexible. 
• Willing to go the extra mile to achieve desired outcomes. 
• Committed to continuous improvement and open to experimenting with new approaches and techniques in work processes. 

Duke Corporate Education, a premier global provider of leadership solutions in context, is seeking a talented and experienced Program Manager to play a vital role in enhancing their education management services. The Program Manager will be responsible for coordinating the development and implementation of leadership programs that best meet the needs and specifications of Duke CE's clients. This includes managing all program logistics, coordinating with other teams, and ensuring that all programs are designed and delivered successfully. Duke CE is known for its unique blend of academic rigor and real-world insight, making them one of the most respected names in corporate education.

While this position primarily supports our Singapore offices, candidates may be based in either London or Singapore.

Responsibilities

• Coordinate with clients to assess their leadership development needs and objectives
• Develop program proposals and design innovative leadership solutions using Duke CE’s resources
• Manage the entire program development process from start to finish, ensuring that program delivery meets or exceeds client expectations
• Collaborate with faculty, other members of the program team, and partners to deliver high-quality programs
• Oversee program budgets, timelines, reporting, and evaluations
• Ensure that all program materials and learning materials are produced at the highest level of quality
• Build and maintain effective relationships with clients, program participants, and other stakeholders

Must Haves

• Bachelor's degree, or higher, from an accredited institution, preferably in Education, Business Management, or any related field
• 5+ years of experience in program management, preferably in an educational or corporate environment
• Project management experience, with an ability to manage schedules, deadlines, resources, budgets, and reports
• Demonstrated leadership and teamwork skills as well as strong organizational and interpersonal abilities
• Experience working with internal and external stakeholders across different teams, cultures, and geographies
• Excellent communication and presentation skills, with a strong capability in facilitating discussions and resolving conflicts effectively
• Understanding of the global education landscape and leadership development trends

Duke Corporate Education is seeking a motivated Project Director to join our team of experienced business and learning experts. As part of our premier global leadership solutions provider, the Project Director will play a key role in developing and driving leadership development solutions for our clients. Duke CE is a blend of business and university, bringing both real-world insight and academic rigor to provide flexible and creative solutions for our clients. As a Project Director, you will be working with challenges to find the right leadership solutions that enable our clients' leaders to adapt and move the organization forward.

While this position primarily supports our Singapore offices, candidates may be based in either London or Singapore.

Responsibilities

• Translate client needs into actionable project plans and drive progress towards deliverables.
• Manage project budget, contract, and timelines to ensure successful project completion.
• Collaborate with internal and external stakeholders to ensure project progress and quality standards are met.
• Lead project team members by providing feedback, guidance, and support to ensure project milestones and goals are met.
• Prepare and deliver status updates and presentations to clients and internal teams.
• Identify, track, and communicate project risks and issues to drive resolution.
• Compile and analyze data to evaluate project performance.

Must Haves

• Minimum 5 years of experience in project management, education management industry preferred.
• Bachelor's degree in business or related field required, Master's degree preferred.
• Strong communication and interpersonal skills.
• Ability to lead, motivate, and influence project team members to drive success.
• Strong analytical and problem-solving skills.
• Demonstrated ability to manage multiple projects simultaneously.
• Experience with project management software and tools.

Duke CE invites all applicants who meet the job requirements to apply. Appointments will be made in line with our business needs.

Duke Corporate Education (Duke CE), a premier global provider of leadership solutions, is seeking a Client Director to join their management consulting team. As part of Duke University, Duke CE brings together experienced business and learning experts with a global network of faculty and experience providers to help clients find the right leadership solutions to overcome their messy challenges and move their organizations forward. The Client Director will play a key role in cultivating and managing relationships with clients, developing strategies to meet their needs, and achieving business growth.

Responsibilities

• Act as a trusted advisor and partner for clients, understanding their challenges and needs, and developing tailored solutions that drive business results.
• Establish and expand strong relationships with clients, serving as their main point of contact and ensuring excellent customer service.
• Lead the development and execution of client strategies that drive growth and exceed revenue targets.
• Collaborate with internal teams to design and deliver innovative and impactful leadership development programs that meet client needs and align with Duke CE's standards of academic rigor.
• Stay up-to-date on industry trends and best practices, sharing insights with clients and internal teams to inform program design and development.
• Facilitate workshops and meetings with senior-level executives to drive understanding and alignment on program goals and outcomes.
• Lead contract negotiations and oversee the onboarding process for new clients.

• Bachelor's degree required, MBA or other advanced degree in a relevant field preferred.
• Minimum of 7 years of experience in management consulting, corporate learning, or a related field.
• Proven track record of building and maintaining strong relationships with senior-level clients, and ability to drive revenue growth.
• Experience in designing and delivering leadership development programs, with a deep understanding of adult learning principles and practices.
• Exceptional strategic thinking and problem-solving skills, with ability to drive complex projects to completion.
• Strong communication and interpersonal skills, with ability to influence and persuade clients and partner with internal teams.
• Ability to travel up to 50% of the time, both domestically and internationally.

The responsibilities of this job include, but are not limited to the following:

• Transcribing patient encounter dictation (verbatim and edited for new hires) and returning it to the Physician or Extender and respective trainer or Medical Director for inspection/review;
• Purposefully questioning dictations, coding, and medical necessity, facilitating understanding of the correction process and medical/trauma protocols as well as ICD-10, E/M, and other CPT guidelines;
• Ensuring all trainees understand the different work types in the dictation system, how to run protocols in the medical record system, and the significance of dictation procedures;
• Providing comments to trainers and trainees regarding brevity and efficiency; sending edited versions of dictations to demonstrate same without losing pertinent documentation;
• Assisting all trainers and Physician and Extenders with dictation behavior modification as needed in order to facilitate meeting company efficiency goals, CDI initiatives, and E/M guideline requirements;
• Offering suggestions to meet and/or adjust level of E/M service using the protocols when necessary;
• Providing Physicians and Extenders detailed documentation and explanations of any deficiencies in the clinical records and/or coding;
• If needed, requesting and transcribing corrections, addenda, and re-dictations and submitting back to trainers or Physicians and Extenders for review;
• Uploading dictation into the medical record once satisfied that all requirements are being or will be met and forwarding coding change requests to the coding department as needed for each chart transcribed or reviewed.

Minimum education and professional requirements include, but are not limited to, the following:

• High school diploma required;
• Certified Professional Coder (CPC) certification required with emphasis on E/M auditing preferred;
• Formal training through an accredited transcription program preferred;
• Five or more years of experience as a medical transcriptionist in a hospital, urgent care facility, or medical specialty preferred;
• Seasoned knowledge of medical terminology, anatomy and physiology, disease processes, signs and symptoms, medications, and laboratory values, etc.;
• In-depth or broad knowledge of a specialty or specialties as appropriate;
• Knowledge of medical transcription guidelines and practices;
• Excellent skills in English usage, grammar, punctuation, and style;
• Excellent verbal and written communication skills;
• Knowledge of basic coding and CDI principles;
• Ability to use an extensive array of professional reference materials;
• Ability to operate a PC and transcription equipment and other equipment as specified;
• Ability to work independently with minimal or no supervision;
• Proficiency in a variety of Microsoft applications and operating software products and transcription-specific software products;
• Ability to work under pressure with time constraints;
• Excellent hand, eye, and auditory coordination, and listening skills;
• Ability to understand and apply relevant legal concepts (e.g., confidentiality);
• Ability to sit for extensive periods of time;
• Ability to lift moderately heavy items (20 to 40 pounds).

Job Family:

Operational Effectiveness

Travel Required:

None

Clearance Required:

Active Top Secret SCI with Polygraph

What You Will Do:
The software training specialist is a key training team member, responsible for all facets of the design, development, and delivery of software training using a combination of web-based, distance-learning and instructor-led training methods. This person will be responsible for the assessment, design, and conceptualization of training scenarios, approaches, objectives, plans, tools, aids, and curriculums to support the implementation of a Human Resource Information System. In this role, the individual will collaborate with subject matter experts (SMEs), business owners, and other team members throughout the design and development process.

Specific Responsibilities Include:

• Partner with the client and functional area/SMEs to develop, implement, and maintain training instructional materials in multiple modalities including Job Aids, videos, live/virtual instructor-led training, and online computer-based trainings to assist employees in learning software functionality

• Experience with incorporating change management in training approach

• Training creation, management, scheduling, delivery & assessment

• Design and maintain W training curriculum and development plans utilizing multiple modalities such as Job Aids, videos, live/virtual instructor-led training, and computer-based trainings employing various tools

• Maintain knowledge of all software modules including HCM, Payroll, Time and Attendance, Talent & Performance, Compensation, etc.

• Evaluate training impacts due to software releases in partnership with the client and develop appropriate implementation materials

• Conduct semi-annual audits of training Job Aids and other reference materials; evaluate and review for changes and schedule future materials for publication

• Apply continuous improvement principles to training creation and delivery, help text functionality, and all other aspects of the training function

• Schedule and deliver training sessions as needed based on software updates or when new modules or options are added

• Facilitate SME-led informational sessions in partnership with functional areas

What You Will Need:

• A CURRENT and ACTIVE Top Secret (TS) /SCI federal security clearance with Counter Intelligence (CI) polygraph

• Bachelor’s Degree

• SIX (6) years previous experience developing high-quality courses using a combination of web-based training, distance-learning, and instructor-led training.

• Expert knowledge of Microsoft Office Products

• Familiarity with various instructional tools to produce blended learning program consisting of eLearning, classroom, and video conferencing.

• The candidate must be able to work both independently and as part of a team.

• The candidate must be self-motivated with the ability to meet deadlines and manage changing priorities.

• High business and technical aptitude to learn new applications.

What Would Be Nice To Have:

• Knowledge of or experience working in the Intelligence Community and/or Department of Defense.

• Experience in curriculum design and professional classroom training

• Experience developing and leading virtual/distance learning

• Experience with ERP/HRIS systems

• Demonstrated effectiveness as an Adult Learning Instructor

• Excellent training facilitation skills

• Strong communication, presentation, and public speaking skills

• Solid project management skills

• Demonstrated understanding of best practices related to curriculum development, training methodologies, and evaluation

• Ability to manage the concurrent development of multiple courses according to project schedules

• Proficiency with content authoring and other educational technology tools

• Knowledge of 508 accessibility and compliance

• Experience with Web application concepts (e.g., Camtasia, Adobe Captivate, on-line web-based training (such as Teams, GoTo Meeting), and be able to rely on experience and judgment to plan and accomplish goals

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Family:

Strategy & Transformation Consulting

Travel Required:

Up to 10%

Clearance Required:

Ability to Obtain Public Trust

Guidehouse is seeking a Senior Communications and Training Specialist to join our Defense and Security Segment, where they will be responsible for developing, leading, executing, and maintaining a robust communications management plan needed for internal and external stakeholders to advance government modernization initiatives. This position will support a program in U.S. Customs and Border Protection (CBP).

What You Will Do:

• Lead development of professional briefings that include informative and aesthetically pleasing graphics to be received by government executives and leadership

• Lead development and execution of project tasks/deliverables; support the Project Manager in finalizing project tasks/ deliverables.

• Lead client meetings, develop/deliver agendas, meeting presentations, and other required documentation for customers.

• Help inform decision-making through development of executive briefing presentations, talking points, and strategic communications/ work products such as newsletters, infographics, and other related marketing materials and graphics that promote program awareness and updates.

• Develop and recommend training strategies and methods that are best suited for an organization, program, or project based on the operational environment. 

• Conduct in-person or virtual seminars, workshops, individual training sessions, etc.

• Lead design and deliver training materials and content including presentations, job manuals and job aids, and other material to ensure trainees effectively learn the material. 

• Implement and facilitate new media or new training methodologies as they become available.

• Facilitate training evaluation, conducts after-action reviews, and identifies areas for future training development and programmatic improvements.

  Support multiple, concurrent tasks, while ensuring technical accuracy, adherence to standards, and timely delivery of all products.

What You Will Need:

• U.S. Citizenship and ability to receive a Public Trust clearance

• Bachelors degree

• TEN (10) or more years' professional office experience; Masters degree may be used in lieu of 2 years professional experience

• Excellent PowerPoint presentation development

• Excellent written and verbal communication skills

• Experience in designing, developing and executing training

• Critical and strategic thinking to solve problems and develop innovative solutions to client’s management and operational challenges

• Ability to thrive in a dynamic, team-based work environment

• Ability to manage multiple priorities and quick turn deliverables

• Excellent problem-solving skills and attention to detail

• Proficiency in Microsoft Suite, especially MS PowerPoint, and MS Word

What Would Be Nice To Have:

• CBP or DHS experience

• Master's Degree

• Proficiency in MS SharePoint

• Ability to adapt quickly and develop successful professional relationships with the Guidehouse team, the customer, and their stakeholders (both internal and external)

• Experience in performing data analysis; strong analytical sills with the ability to manipulate and analyze complex data sets.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

As a Senior Training and Support Specialist at LegalMatch, your role is crucial  in improving the performance of our call team. You will create and deliver training and onboarding programs, provide support, and empower our team to continuously exceed their goals. Your proactive nature, outcome-oriented mindset, and dedication to continuous improvement will be essential to succeeding in this role. 

Responsibilities: 

• Partner with stakeholders to identify training and onboarding needs. 
• Work with colleagues to develop comprehensive training programs for specialists and leaders within the organization. 
• Execute onboarding and training sessions for leaders and team members. 
• Provide technical assistance and support for trainees and onboardees. 
• Develop and revise training materials to ensure usability, relevancy, and accuracy. 
• Assess the impact of training initiatives and individual performance against predefined targets. 
• Keep track of progress, generate reports, and devise action plans for improvement. 
• Constantly seek opportunities to enhance training materials and processes to support evolving business needs. 
  

What’s in it for you: 

• Permanent work-from-home setup 

• Proactive, outcome-oriented, and dedicated to continuous improvement
• Possesses extensive knowledge of learning principles and modern training techniques
• 3 years of relevant work experience as a Training Specialist
• Excellent communication skills
• Tech-savvy, capable of working with various tools to develop training materials in various formats
• Proficient in design principles and usability considerations for effective training materials (a portfolio may be requested)