Total 451 customer service job vacancies in newport isle of wight po30 5tg

WHAT IS THE TAS - TAXPAYER ADVOCATE SERVICE
DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas: Taxpayer Advocate Service (TAS), Operations Support

The following are the duties of this position at the full working level.

• Plans, performs, and/or coordinates the most significant types of managerial assignments encompassing the entire program and functional areas of the Division Commissioner, often crossing into other Division Commissioner areas and crossing other agency lines.
• Implements the Division Commissioner's administrative and management decisions and assures accomplishment of the desired result.
• Negotiates on policy matters involving multi-organizational, functional, and operational areas and assures understanding and consideration of the Division Commissioner's policies and views.
• Represents the Division Commissioner in contacts with Department of Treasury and IRS officials, representatives of other agencies and non-government organizations, and various committees and task forces as needed. When delegated authority, commits programs and functions under the purview of the Division Commissioner to a particular course of action. In all such assignments, the views and position of the Division Commissioner are effectively presented with results that are generally acceptable, thus minimizing the need for others to consult with the Division Commissioner with respect to such matters.
• Independently or as a leader of an ad hoc group, undertakes special studies and investigations and analyzes technical, operational, and administrative problems which exist or may arise in one or more offices or programs.

• The duties may include, but are not limited to:
• Directs and coordinates the preparation of top-level briefing papers and Congressional information on behalf of the Office of the Administrator.
• Sets and adjusts short-term priorities and prepares schedules for completion of mission-critical work.
• Analyzes and takes action to address urgent problems and issues and recommends courses of action to resolve them.
• Exercises delegated authority to plan, schedule and carry out major projects concerned with the implementation, analysis and evaluation of programs for the unit's effectiveness.
• Develops performance standards to improve production and quality of the work directed.
• Plans, organizes and directs FAS program area work and accepts and implements recommendations where the proposals involve substantial agency resources, require changes in established procedures or conflict with the desires of the activity managed.
• Provides authoritative technical advice and consultation on policy guidance to FAS officials concerning the complex, sensitive, controversial and timely issues that must be addressed by the Agency.
• Initiates and directs the preparation, issuance and interpretation of procedural rules guidelines and policies.

WHAT IS THE TAXPAYER ADVOCACY SERVICE (TAS)DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Taxpayer Advocate Service, Operations Support, Finance & Human Capital

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

As a Front Line Manager you will:

• Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work.
• Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action.
• Give advice, counsel or instruction to employees on work and administrative matters.
• Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions.
• Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate.
• Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases.
• Identify developmental and training needs of employees, providing or arranging for needed development and training.
• Initiate ways to improve production, work processes and/or to increase the quality of the work directed.

WHAT IS THE HEADQUARTERS DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:

Chief Operations Officer

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

As a Senior Manager you will:

• Exercise delegated managerial authority to oversee the overall planning, directing and timely execution of a program, several program segments (each of which is managed through separate subordinate organizational units), or comparable staff functions, including development, assignment, and higher level clearance of goals and objectives for supervisors or managers of subordinate organizational unit or lower organizational levels.
• Approve multi year and longer range work plans developed by the supervisors or managers of subordinate organizational units and subsequently manage the overall work to enhance achievement of the goals and objectives.
• Oversee the revision of long range plans, goals and objectives for the work directed.
• Manage the development of policy changes in response to changes in levels of appropriations or other legislated changes.
• Manage organizational changes throughout the organization directed or major change to the structure and content of the program or program segments directed.
• Exercise discretionary authority to approve the allocation and distribution of funds in the organizations budget.

• Manage and administer overall operations for planning and estimating services, project management, and interactions and communications with customers - building managers, tenants, and Service Center Officials. 
• Responsible for the administration and operation of project management, project negotiations, inspection programs, and updating of mechanical/electrical schematics and drawings for various projects.
• Assign work to associates considering priorities, difficulty of assignments, and capabilities of employees. Ensures that an adequate amount of work is accomplished and that acceptable quality levels are maintained. Review, accept, reject and amend work products. Responsible for developing and coordinating training programs for personnel.
• Maintain strong customer relations and communications with customers both external and internal to GSA. Prepare reports regarding effectiveness of operations. Periodically reviews and updates existing operational procedures and recommends any changes to project estimation and inspection program activities.

The selectee will serve as a Supervisory Management and Program Analyst in the Human Resources Research and Assessment Division. Typical work assignments include:

1. Overseeing the administration of entry-level testing and promotional testing (to include maintaining test materials and test security, coordinating logistics for test centers, training others on test administration).
2. Developing detailed plans, goals, and objectives for assessment implementation and administration.
3. Working directly with executive level leaders as necessary to identify and establish baselines, benchmarks and efficiencies for effective operational procedures.
4. Providing technical and administrative support for employees in consultation with the Division and Deputy Division Chief.

Career-Seasonal appointments are permanent positions and include the same benefits as Career appointments, but do not provide work on a year-round basis. You will be in a non-pay status for approximately 1 pay period, sometime in December to January, and you will be in a pay status for the remainder of the year.

Government housing is NOT available.

The major duties of the Visitor Services Assistant position include, but are not limited to, the following:

• Provides information regarding the need for issuing various types of permits including weddings, picnics, sporting, special events, 1st amendment demonstrations and general park information.
• Monitors special use permit activities for compliance with park-established conditions and agency policy.
• Serves as a member of a task and event oriented team by operating and maintaining an information desk which includes answering phones, greeting visitors, and accepting applications.
• Performs general administrative tasks such as filing, copying, and other tasks.
• Collects a variety of data and disseminates information via park website, site bulletin boards, and compiles data for daily reports.

Payroll Executive
Salary - £26,000 up to £28,000

We have an exciting opportunity for a Payroll Executive to join our umbrella payroll company 'Arch Finance' based in central Preston.
Working as a payroll executive you will be responsible for the day to day running of our PAYE contractor payroll service, collaborating with multiple parties and employees. You will play a critical role in ensuring the smooth running of this payroll service.
The ideal candidate will be resilient, autonomous, and passionate, with exceptional customer service and outstanding attention to detail.

The Role will involve:

• Managing the weekly payrolls end to end process.
• Assisting in on boarding new contractors within stipulated timescales alongside dealing with any queries/related questions.
• Ensuring full due diligence is complete prior to pay rolling any individual, including right to work and ID checks.
• Linking payroll processes to reduce the risk of fraud, including knowledge and understanding of fraud prevention.
• Build and maintain positive relationships with internal and external stakeholders to facilitate a smooth running of the weekly payroll.
• Dealing with, escalating, and managing queries raised by internal/external stakeholders and resolve queries and disputes in a professional/timely manner.

The ideal candidate:

• 2 years experience running an end-to-end PAYE payroll.
• Experience processing pension/auto enrolment, deduction orders, PAYE liability payments and the reconciliation of these.
• We are looking for an individual who is highly experienced in Microsoft packages such as Word and Excel.
• Can prioritise, work to deadlines, and manage time efficiently.
• You will have the ability to deal with complex queries professionally and effectively.
• An excellent eye for detail with the ability to use your initiative and follow logic.

What's on offer:

• Competitive salary.
• Family-friendly policies.
• Regular incentives & rewards.
• Access to tailored training, specific to the role.
• Salary Sacrifice Pension Scheme, Cycle Scheme & Tech Scheme.

If you are a motivated individual with a passion for payroll, we would love to hear from you!

As a Preservationist you:

• Perform carpentry, masonry and painting related tasks, including roofing, framing, finishes, windows, doors, and cabinetry.
• Replicate historic features, historic mortar mixes, and other treatments on historic structures while maintaining the maximum amount of historic fabric.
• Perform journeyman level carpentry and masonry tasks to repair, reconstruct, replicate, restore, or rehabilitate historic structures and historic features.
• Utilize investigation techniques to perform condition evaluations and recommend appropriate treatments for historic structures.
• Make precise calculations of quantities, volumes, area, curves, arcs, tangents and elevations using tapes, rules, squares, angle finders, levels, sight levels, compass, divider, calipers and arithmetic calculations.
• Perform tasks in accordance with oral instructions, written instructions, blueprints, sketches, drawings, specifications and building codes.
• Properly and safely select, use, and maintain a wide variety of modern and ancient hand tools, power tools, and stationary equipment for the performance of carpentry and masonry tasks.
• Identify historic materials by type, species, texture, color, etc. Select appropriate material for carpentry and masonry related repairs, restorations, rehabilitation and the reconstruction of historic structures.

MAJOR DUTIES:

• Engaged in assisting in the maintenance and construction of graded and paved trails, trail drainage, trail bridges, and guard rails.
• Assists in the installation, repair and replacement of water diversion bars, cribbing and retainer walls.
• Removes windfalls, rockslides, surface outcroppings and debris from trails. Builds up tread surfaces in eroded areas. Installs stepping stones at creek crossings where bridges cannot be constructed.
• Safely and effectively, uses hand power tools required for the job and has the ability to maintain these tools properly.

This is an open continuous vacancy announcement. Applicants will be referred periodically throughout the announcement period. Final application disposition will be completed once all positions have been filled or the announcement reaches the end of the open period stated in the announcement. The first cut-off date is 11:59 pm (est), 12/13/24.

Initial consideration will be given to candidates whose applications have been received before the first cut-off date. Qualification requirements must be met for those applications submitted by the first cut-off date.

Area Information:
Isle Royale National Park (U.S. National Park Service) Government housing is available. Hiring Contact: corey_process@nps.gov

• Provides laboring assistance to maintain buildings, grounds, roads, trails, etc.
• Operates equipment such lawn mowers, portable snow blowers, and all types of hand tools such as shovel, rake, lawn edging equipment, etc.
• Loads and unloads supplies and materials from trucks, trailers, dollies, etc. Moves furniture, removes and sets signs, paints picnic tables and signs, rakes and waters lawns, trims trees and shrubbery, picks up litter, cleans fire pits.
• Digs ditches and trenches with pick and shovel where soil is hard and compact and must grade or slope; occasionally breaks up pavement, soil, or concrete; mixes and pours concrete, asphalt, and hot/cold mix; fills and level holes in damaged roads.
• Moves heavily loaded wheelbarrows and hand trucks; uses heavy type power mowers. Cuts trees with axe or chainsaw, stacks heavy logs, lumber and sacks of cement.
• Performs janitorial duties for buildings in the absence of janitor and as back-up support.

The incumbent of this position serves as a Branch Chief responsible for the supervision and management of the National Office Branch of the Office of the Division Counsel/Associate Chief Counsel (Criminal Tax) (DC/ACC) providing legal counsel to IRS, Criminal Investigation (Cl). The Branch provides all necessary legal services in connection with formulating and implementing legal positions and policies broadly impacting the criminal tax function; reviews significant or sensitive legal cases and grand jury matters centralized in the National Office and prepares legal opinions on significant criminal tax issues received by the DC/ACC; reviews and prepares a variety of criminal tax work products such as search warrants, undercover requests, responses to congressional correspondence, analysis of legislative matters and manual revisions; reviews criminal tax appellate matters and makes appropriate recommendations for appeal to the Department of Justice; reviews and analyzes forfeiture matters as well as cases involving money laundering and Title 31 violations; provides formal and informal advisory opinions and other assistance to officials of Cl with respect to criminal tax matters; coordinates with other Division Counsel on matters (such as proposed civil liability actions, Freedom of Information Act, Privacy Act, and discovery proceedings) relating to particular criminal tax cases; reviews proposed prosecution cases declined by the Department of Justice.

As a Supervisory General Attorney (Tax)-Branch Chief, you will:

• Act as a legal consultant to (CI) on some of the most difficult, important, and complex professional and legal matters arising in the administration of the Internal Revenue laws.
• Direct exhaustive and detailed research on some of the most complicated legal problems within Cl's program areas and direct the preparation of recommendations as to the position to be taken by the DC/ACC and Cl in connection with these matters.
• Prepare or substantively review proposed memoranda on various legal and administrative matters for submission to the DC/ACC, the Deputies Chief Counsel or the Chief Counsel for final approval.
• Direct the participation by the Branch in conferences with representatives of other interested offices concerning projects.
• Examine all matters assigned to the Branch and assigns to each Branch employee work appropriate to his/her grade and experience level.
• Provide coordination, control and direction of criminal tax activities to ensure that specific Chief Counsel criminal tax objectives, policies and programs are implemented effectively and efficiently.

Income Officer
Location: London SE1
Salary: Circa £37,000 per annum
Contract: Permanent
Are you passionate about delivering excellent customer service and making a difference in the housing sector?
We are recruiting for an Income Customer Service Officer to join a housing provider. This is a fantastic opportunity to contribute to the financial well-being of residents and the success of the organisation.
About the Role
You will play a key part in managing rent accounts and housing-related debts. Your responsibilities will include:

• Proactively managing rent arrears in line with policies and procedures.
• Negotiating repayment agreements and taking corrective actions when agreements are not upheld.
• Supporting residents by referring them to welfare benefit and debt support services to maximize income.
• Preparing cases for court proceedings and representing the organisation in hearings when necessary.
• Identifying and supporting vulnerable residents through appropriate referrals.

About You
To succeed in this role, you will need:

• Knowledge of housing law, debt recovery, and welfare benefits.
• Experience in credit control or income collection within a customer service setting.
• A self-motivated approach with excellent organizational skills.
• Proven experience presenting cases in court and understanding of legal remedies.
• A commitment to delivering high-quality services to residents and stakeholders.

Why Join Us?
This organisation is committed to providing safe and affordable homes, alongside dependable local services. By joining their team, you will play a pivotal role in enhancing customer satisfaction and improving lives.
How to Apply:

If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an email to George.Westhead@servicecare.org.uk

The major duties of the Management and Program Analyst position include, but are not limited to, the following:

• Manage projects that build relationships between NPS and stakeholder partners on Land and Water Conservation Fund (LWCF) projects including government-to-government consultation responsibilities.
• Analyze and advise program managers and staff on concerns and opportunities related to LWCF projects.
• Promote collaboration and outreach with LWCF staff, Tribes, State partners.
• Provide management guidance for the compliance work for LWCF Projects.
• Prepare written and verbal communications and reports and advise program managers.

The Associate Chief Counsel (Financial Institutions and Products) has jurisdiction over the taxation of financial institutions, and financial products, as well as tax issues related to tax-advantaged bonds. The Office provides legal advice and litigation services/support to the Department of the Treasury, the IRS, other Chief Counsel organizations, other government agencies, and the public.

As a Senior Technician Reviewer (STR), the incumbent serves as a technical expert with respect to the subject areas and functions of the assigned Branch. Subject areas for which FIP is responsible involve the specialty areas of tax law as it pertains to financial institutions and products, including banks, thrift institutions, regulated investment companies, real estate investment trusts, insurance companies, asset securitization arrangements, debt modifications, options, futures contracts, original issue discount obligations, hedging arrangements, annuities, life insurance contracts, other types of innovative financial instruments and entities, and tax-advantaged bonds.

As a General Attorney (Tax) Senior Technician Reviewer, you will:

• Act as a legal and technical consultant to the Branch Chief, Deputy Associate Chief Counsel, Associate Chief Counsel, and, as assigned, to other officials in the Office of Chief Counsel on some of the most difficult, important, and complex professional legal and policy matters concerned with the work of the Branch, or which may affect the work of other Branches of the office, or other components of the Chief Counsel's Office.
• Act as a reviewer, and in some cases as the initiating attorney, for some of the most complicated, difficult, and unusual assignments and projects involving the development and drafting of Internal Revenue legislation and regulations, considering recommendations for enactment of legislation and the promulgation of regulations, private letter rulings, revenue rulings, technical advice memoranda, Chief Counsel advice, and other advice memoranda dealing with tax problems submitted by taxpayers and their representatives, state and federal agencies, and other Chief Counsel and IRS offices.
• Act as principal attorney in charge of recommending the policies and developing the procedures and regulations implementing new or amended legislation for specific areas of tax law and be responsible for ensuring that these policies, procedures, and regulations are consistent with the intent of the law and are administratively sound, efficient, and economical in operation.
• Support the work of IRS and Chief Counsel components in all aspects of their work, to include litigation activities, technical advice and guidance, the preparation of briefs and appellate recommendations.
• As needed, conduct conferences and represents the IRS on specific issues of a highly complex nature with taxpayers and their representatives.
• As appropriate, represent the Office on training sessions, presentations and panel discussions before IRS and Counsel components, other governmental agencies and business and professional groups on technical and legal matters relating to the work of the Branch.
• In consultation with the Branch Chief, assign work to the attorneys and specialists within the Branch and advises on approaches to be taken. As required, and in cases in which the Branch Chief is absent, substitute for the Branch Chief and performs the full range of duties of that position.
• Perform other professional duties as assigned.