Total 1,540 customer service job vacancies in d09 cairnhill orchard river valley

• Handles customers’ orders accurately. Ensures all important details are captured correctly in SAP or Gold during sales order creation. Check invoices before sending out to customers.
• Coordinates with customers on the status of orders and delivery dates.
• Provide effective responses and rapid resolutions to customer enquiries through close liaison with Operations, Distribution, Sales and Marketing.
• Coordinates the PSO services to customers and internal functions. Ensures all PSO events are recorded and have correct invoices for all PSO events.
• Influence the customers’ perception of Linde primarily through strong customer focus and professionally presented calls and replying emails. Adherence to call and email quality and performance accuracy against defined process.
• Build strong collaborative relationships with other departments particularly Sales, Marketing, Production and Distribution team. Work as a team on the root cause analysis and improvement that involves various department processes as appropriate and to improve business operations.
• Escalate to Customer Service Manager for the complex and non-routine issues. Seek guidance and alignment.
• Accurate and maximum utilisation of SAP functionality in maintenance of customer master database particularly Telequery to capture all customer enquiries.
• Establish compliance with Linde safety standard, policies and procedures
• Evidence a strong personal commitment to Safety in the Customer Service Team
• Promote corporate values of the company

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: elsa@recruitexpress.com.sg

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Location: East

Mon to Fri 9am to 6pm

Salary: $2500 to $3300 depends on experience

Work life balance-Go back home on time

Training provided

Job Description

• Supporting role for Sales team.
• Processing purchase orders and expediting delivery schedules
• Interact, engage and/or respond directly to customers’ needs & requirements.
• Occasionally required to visit valued customers along with our sales persons to co-address critical business related issues such as ordering management, forecasting, pricing and so forth.

Requirements

• Able to communicate in both Mandarin and English fluently to liaise with customers
• Cheerful personality
• Able to start work immediately
• Fresh/Entry level welcome as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at emily.fong@atomrecruit.com

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

We are looking to hire a Customer Service Officer to be outsourced to various organizations in Singapore!

Job Description:

• Manage customer’s enquiries
• Ensure enquiries are resolved to achieve customer satisfaction
• Handling enquiries and complaints
• Ensure productivity and quality standards are met
• Other ad-hoc duties as assigned

Requirements:

• At least 1 years of experience in contact centre handling voice and/or non-voice channels
• Strong customer service skills
• Excellent communication and interpersonal skills
• Ability to work independently while being a cohesive team member

Apply now by sending your resume to rehealth@recruitexpress.com.sg,

We regret to inform you that only shortlisted candidates will be notified.

Ashley Loo| R2095115| EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

• Answer customer inquiries.
• Prepare proposals for product solutions.
• Connect daily with customers by phone and email.
• Serve as main contact for technical help.
• Support tracking and reporting of quote activities.

Requirements:

• Minimum Dip/Deg holder in Supply Chain/Logistics with at least 1-3 years of prior working experience.
• Proficient in MS Office

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: yvonnesuan@recruitexpress.com.sg

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Job Highlights

• Basic + performance Incentive + Attractive Commission on Call Leads
• Weekend off
• Attractive Commission and & Incentive

Job Desscription

• Award Winning Medical Spa

JOb Description and Duties

• Assist in appointment booking
• Past experience in customer care

• Acting as first point of contact for customers in handling customers’ orders and enquiries.
• Works in partnership with Sales / Marketing / Production and Distribution to meet the customer’s requirements and proactively seeks to maximise the customers experience (CX) at every opportunity.
• Seeks to reduce customer queries by acting as customer advocate and proactively reduces root cause issues.
• Works as key team player within the CSC Team and LGS, ensuring consistency of performance and meet the agreed KPIs.
• Acts as customers’ champion, and uses analysis and influence to drive continuous improvement between the business and our customers.

Principal Responsibilities

• Handles customers’ orders accurately. Ensures all important details are captured correctly in SAP or Gold during sales order creation. Check invoices before sending out to customers.
• Coordinates with customers on the status of orders and delivery dates.

· Provide effective responses and rapid resolutions to customer enquiries through close liaison with Operations, Distribution, Sales and Marketing.

· Coordinates the PSO services to customers and internal functions. Ensures all PSO events are recorded and have correct invoices for all PSO events.

• Influence the customers’ perception of Linde primarily through strong customer focus and professionally presented calls and replying emails. Adherence to call and email quality and performance accuracy against defined process.
• Build strong collaborative relationships with other departments particularly Sales, Marketing, Production and Distribution team. Work as a team on the root cause analysis and improvement that involves various department processes as appropriate and to improve business operations.
• Escalate to Customer Service Manager for the complex and non-routine issues. Seek guidance and alignment.
• Accurate and maximum utilisation of SAP functionality in maintenance of customer master database particularly Telequery to capture all customer enquiries.
• Establish compliance with Linde safety standard, policies and procedures
• Evidence a strong personal commitment to Safety in the Customer Service Team
• Promote corporate values of the company

Key Interfaces

• Works closely with CSC, Sales, Production and Distribution teams to resolve customer order status and complaints. Helps to develops root cause solutions to customer enquiries to prevent initial calls and to ensure fast, effective resolution of known issues
• Participates is cross-functional meetings or S&OP to discuss business updates, improvements and issues.
• Drives the business in terms of agreed customer facing activities - Sets joint targets and works in partnership to achieve these.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: elsa@recruitexpress.com.sg

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

-Starting from $2.4K Onwards!

- Office Hours

-Top 500 Companies in US

-Excellent Company Culture Allowing you to work with humble professional

-Recognised individual efforts, monetary rewards

-Min Diploma with no experience welcome to apply! Relevant working experience also welcome!

Job Scope:

Handle customer service and monitoring arrivals and assist in custom declarations

Follow up on inbound shipments and monitoring flight timings

Other adhoc duties assigned

For candidates who do not wish to apply via the site and would still like to apply in a P&C manner, please send in your resume to wa.me/6582888509 | apply5@talentvis.com

- Name

- Residential address

- Copy of your resume

- Commitment period

04C3537

R2197936

EA License No: 04C3537

Job Description:

• Inform the customer about service, price and deadline
• Record customer and data for the customer database
• Prepare invoices
• Any other ad-hoc tasks as assigned

Application Procedures

Interested candidates, please email your resume to:

Attention: Jamie Tan Pei Zhen (CEI No. R2199473)

jamietan@recruitexpress.com.sg

Recruit Express Pte Ltd (EA No. 99C4599)

Salary: up to $4500 (+ 1 month completion bonus)

Duration: 1 year

Location: Raffles Palce

Working Hours: Monday - Fri 9am to 6pm

Job summary: Manning the service hotline/email enquiries and service counter (office hours) for direct clients and financial advisors’ enquiries

Details:

• Handle emails and phone calls enquiries such as account opening and general account / transaction-related enquires / issues
• Deliver excellent customer service, provide prompt and accurate advice to clients/advisors with the aim of achieving first call resolution
• To make following up calls/emails to customers/advisors on account opening applications /Transfer requests/3rd party payment
• Call verification to update client details, form amendments and reset password for accounts etc.
• Other ad-hoc admin and follow-up tasks assigned

Requirements:

• Minimum Diploma/Degree in Business Admin/Management or related
• Relevant experience in customer service, operational knowledge in financial institute would be advantageous

Interested candidates, please submit your resume to: biopharma@recruitexpress.com.sg

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

allylok@recruitexpress.com.sg

Job Title: Customer Service Assistant, Membership

Number of Headcount: 2 temps

Working Days: Monday to Friday

Working Hours: 8.30AM to 6.00PM

Lunch Break: 1 hour

Start Date and End Date: ASAP to 31 Dec 2024

Job Responsibilities:

• Support the counter and concierge duties
• Extract daily/weekly/monthly CRM Performance Reports.
• Handle all enquiries at counter (Membership enquiries, Gift Claims and Hardship grant applications etc)
• Assist in all frontline customer service transactions including membership sign ups, submission of assistance programmes forms, card replacement etc.
• Other Ad hoc duties as assigned (e.g data entry, mailing of forms, inventory checking and disposal)

To apply, please email your resume in MS Word format to jackieng@recruitexpress.com.sg indicating in your CV the following information:

Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

• Tampines
• Monday - Friday: 9.15 am to 4.45 pm; Every Saturday: 9.15 am to 12.15 pm
• 
  
• Objective – To be based at bank branch and encourage/guide customers to use online banking
• Migrate/ guide customers to perform transactions
• Assist customers with general product enquiries and form filling
• Administrative duties of filing, scanning of documents, document checking etc.

Requirements

• Min N levels and above

Interested applicants may email resume to cheryl.lee@recruitexpress.com.sg

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

• Assist with making phone calls to members of public to explain on relevant healthcare schemes

• Attend to general enquiries related to MediShield Life and CareShield Life

• Assist with the digitalisation of existing physical documents (includes scanning of the documents, checking the scanned document, and shredding of the physical documents)

• Other ad hoc administrative duties as required

Requirements

• minimally GCE O level and above

• able to start immediately and commit till end march 2025

Interested and qualified candidates, please send in your application to ivy.yong@recruitexpress.com.sg

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Salary: up to $2600

Duration: 6 months (Jan-June 2025)

Location: Tengah

Working Hours: 5 days/wk 8.45am – 6pm

Duties:

1. Unit inspection, readiness/preparation:

Conduct quality inspection of 100% of the units to identify defects for rectification, ensuring that home units handed over to home buyers are in good condition.

2. Defects Rectification

Ensure defects rectification completed within stipulated timeline by liaising with main contractor and owners on rectification works and arranging joint inspections with owners on completion where necessary.

3. Unit handover to owners

Assist the Customer Service team in the liaison with main contractor on handover preparation by ensuring that the handover kit is complete on time with complete information.

4. Handling Customer Complaints/ feedback

Assist in the resolution of owners’ complaints arising from defects and other area and ensure Owners’ complaints resolved satisfactorily.

Requirements:

Minimum Diploma/A Level

Interested candidates, please submit your resume to: biopharma@recruitexpress.com.sg

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

allylok@recruitexpress.com.sg