Total 91 administrative clerical job vacancies in ruislip london

To build and maintain relationships with team members, focussing on communicating well in order to support productive team working To process new referrals in accordance with local Standard Operating Protocols (SOPs) To book clinics and appointments and to manage any cancellations or amendments in a timely manner To maintain health records as required and according to local SOPs To utilise relevant electronic patient record systems to enter and retrieve patient data, ensuring all details are accurately recorded in a timely manner To provide accurate confirmation of appointments to service users, families and carers To maintain the integrity of patient data on electronic patient records, including the creation and update of records Please see attached Job Description and Person Specification for full roles and responsibilities.

To provide administrative and clerical support to C&YP community services, including SCS clinicians and therapists in the community. To provide co-ordination of specific day to day activities as directed by line manager e.g. progressing and prioritising time dependent activities, supervising ongoing monitoring activities, data quality/data management activities, scheduled (routine) weekly/monthly activities, other specific activities as required. To respond to incoming calls and deal with enquiries in accordance with local procedures. Record messages accurately ensuring appropriate action is taken. To handle complaints (if first point of contact) in line with local policies and procedures and to escalate appropriately if they cannot be resolved at first point of contact. To open, sort and scan/ distribute post and any relevant correspondence for SPA and SCS. To process new referrals and information, recording appropriate data onto RiO and using RiO to its full functionality for the servicesTo book appointments, clinics, meetings, and rooms as required for SCS. To book interpreter services as required. To check RIO waiting list information and prioritise and action accordingly, highlight potential breaches to line manager. To follow up DNAs, outstanding review appointments and unanswered 14 day letters To input/update information on electronic record systems (principally RiO), ensuring quality of data and completeness. To prepare information for example, client reports, letters, in line with local policies and procedures and agreed support levels for different services. To undertake G2 formatting duties to include reports containing terminology relating to SCS, letters, memos and service documents and PDRs as required. To collate and distribute reports and other relevant information to parents and professionals (for example - education staff, G.P.s, internal/external agencies) following local policies and procedures, ensuring that the appropriate parental consent has been received. To action Hybrid mail , email or DOCMAN as appropriate. To access approved third party systems on behalf of SCS to check or extract data requested by staff (e.g. eSP, Frameworki (RBG Care and Health Services database) and WInpath for test results). To co-ordinate the maintenance log of specialist clinical/therapy equipment, ensuring items that are issued and returned are logged and requesting maintenance and testing of the equipment as required as appropriate to the location. To maintain the portable IT asset register for SCS (according to location and service teams utilising this support by SPA team) including laptops, IPads, memory sticks, remote call centre phones and VPNS recording serial numbers, asset ids, date of issue and person issued to (ensuring all assets are signed for by recipients and records kept for audit and recovery). To collate agenda items, take minutes at team meetings, type minutes and distribute information to team members as requested. To gather data as requested, for example, activity data and statistics, providing punctual and accurate information following departmental and local trust guidelines as required on a weekly, monthly and quarterly basis. To establish and maintain effective working relationships with clients, carers, the general public and all other staff working internally and externally to the Trust. To take account and act according to individual patient circumstance, giving due regard to cultural differences and diversity of clients, carers and service users. To liaise with parents, schools, G.P.s and other professionals with regard to administrative duties relevant to client care, for example, processing new referrals, arranging clinic appointments. To ensure consistent and robust reporting of patient related information on RiO as requested and according to local policies. To provide input of service development ideas to the administrative team and develop current administrative procedures facilitating ongoing and efficient processes within the department as required. To process discharged files ensuring accurate inputting of information to the required electronic record systems to facilitate efficient retrieval of files following Trust policy. To demonstrate flexibility and negotiation skills with team members and parents in terms of appointment availability; implement solutions and strategies to participate in a team environment, seeking advice and support where necessary. To work as part of a team and to undertake other office duties in the absence of other members of the SPA administrative team/leads

The Surgical, Women’s and Neonatal Services (SWNS) division at Homerton Healthcare NHS Foundation Trust are looking for an engaged and highly organised individual with excellent communication skills to join a busy team on a fixed term contract (from start date until 01-August-2025).

The successful candidate will be responsible for day-to-day administrative tasks and support of the service and assistant service managers.

This will involve working closely with the service management team to gain understanding medical rota coordination, cancer pathways and highly specialist services, across teh division. This role would be an excellent stepping stone toward an assistant service management role.

The Divisional Administrative Co-ordinator will use their own initiative to plan time effectively and prioritise all incoming work daily, including responding quickly, appropriately and communicating clearly in relation to urgent/important and unpredictable issues ensuring a high-quality administrative service. They will need to escalate to the service management team appropriately as required.

The post holder will:
• Help ensure clinics are booked correctly for the number of doctors that are available.
• Provide scheduling support to the service managers in the management of clinical activity.
• Deal with RTT patient escalations as requested by the service managers.
• Help with non RTT patient management.
• Help provide management information on the utilisation of clinics.
• Support service managers with general day to day service requirements.

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.

We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.

We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.

Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents, please view the attachment/s on this page.

The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.


This advert closes on Sunday 28 Apr 2024

Proud member of the Disability Confident employer scheme

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents, please view the attachment/s on this page. The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.

MAIN DUTIES AND RESPONSIBILITIESOPERATIONAL Process new referrals in accordance with local Standard Operating Protocols (SOPs) Book clinics and appointments and manage cancellations or amendments in a timely manner Maintain health records as required and according to local SOPs Utilise relevant electronic patient record systems to enter and retrieve patient data ensuring all details are accurately recorded in a timely manner Provide accurate confirmation of appointments to patients Maintain the integrity of patient data on electronic patient records, including the creation and update of records Work closely with relevant departments to ensure that notes are prepared and available and that necessary clinical information has been obtained in time for clinics, where appropriate Type clinic letters including audio typing if appropriate, reports, correspondence and other documents

We are looking for a full time Admin and Clerical Assistant in Radiology. This covers working at multiple St George's Trust Sites (St George's Hospital, The Nelson Health Centre, Queen Mary's Hospital, The Wilson and St Johns therapy centre).

One of the successful candidates will primarily be based at St Johns site and occasionally work across sites.

***Previous applicants need not to apply***

This post is a rota based role from 8am until 8pm Monday to Sunday, 37.5 Hours a week. This is a general administration support role, entailing jobs such as reception duties and back of house administration duties for the Radiology department.

*This vacancy will close once the amount of applications has been received*

***Please refer to attached job description and person specification for full job main duties:***
• To assist with any other duties appropriate to the grade as directed by the Assistant Service Manager and Senior Team Leaders.
• To have responsibility for the Health, Safety and Welfare of self and others and to comply at all times with the requirement of the Health and Safety Regulations.
• To ensure confidentiality at all times, only releasing confidential information obtained during the course of employment to those acting in an official capacity in accordance with the provisions of the Data Protection Act and its amendments.
• To work in accordance with the Trust’s Equality and Diversity policy to eliminate unlawful
discrimination in relation to employment and service delivery.



The post holder is expected to have a clear understanding of how this post contributes to the achievement of the trust vision of:
We are a thriving Foundation Trust at the heart of an integrated healthcare system. One that delivers improved patient care at a community, hospital and specialist setting, supported by a unique and nationally recognised programme of research, education and employee engagement.

We expect all our staff to share the values that are important to the Trust, being Excellent, Kind, Responsible & Respectful, and behave in a way that reflect these.

***Please refer to attached job description and person specification for full job main duties:***
• Emailing urgent reports and recording all responses sent.
• Importing and actioning GP requests coming into the department via email and ensuring that all email queries are dealt with in a timely manner.
• To ensure that requests and other necessary paperwork are fully completed and dealt with appropriately in a timely manner.


This advert closes on Wednesday 3 Apr 2024

Proud member of the Disability Confident employer scheme

***Please refer to attached job description and person specification for full job main duties:*** Emailing urgent reports and recording all responses sent. Importing and actioning GP requests coming into the department via email and ensuring that all email queries are dealt with in a timely manner. To ensure that requests and other necessary paperwork are fully completed and dealt with appropriately in a timely manner.

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

Please see the attached Job Description and Person specification for more information on the role requirements and duties.

Roles and responsibilitiesHomecare Administration To follow all homecare policies and procedures to enable the day-to-day running of the homecare office. To feedback and update in line with changes to systems as directed by the TLHCMHC. Open and organise post and action appropriately as agreed with the TLHCMHC. Regular checking of generic homecare email and escalating problems/queries appropriately. Accurately enter details of Homecare enquiries onto a database in order for it to be used as a resource for answering queries in the future Receive invoices for Homecare via Pharmacy JAC system, process for payment by finance and maintain records of invoices processed. Monitor expenditure against anticipated recruitment schedules. Manage their own workload and work independently on tasks given by the TLHCMHC. There may be periods during the day where they may be the only person in the office (for example lunchtime) and therefore the post holder must be able to respond independently, refer appropriately and prioritise. Answering homecare telephone in a professional manor and eliciting all necessary information to address any query. Assisting clinicians with supplying the correct registration documents to enable patients to start homecare services. Maintain up to date registration forms and prescription templates for Homecare services and send these to relevant clinicians Check that registrations and prescriptions received in to the homecare office contain all mandatory information and escalate problems to the relevant teams. Prioritise prescriptions sent to the homecare team during the day and escalate urgent prescriptions to the homecare providers communicating via email and telephone. Process all Homecare prescriptions through the JAC system on a daily basis. Upload prescriptions on to the Homecare administration system Be able to resolve prescription queries and follow through communications with the appropriate clinical teams by liaising with:o Clinical pharmacisto Specialist nurseo Prescriberso Relevant homecare provider staff Collate prescriptions in to provider specific delivery envelopes, complete prescription log. Ensure envelopes containing prescriptions are collected via courier or posted via recorded delivery to homecare provider Liaising with homecare providers and patients to ensure deliveries are made within the appropriate timeframe. Print/Save invoices from EFIN, sort by provider and prioritise invoices in chronological date order. Ensuring oldest invoices are not greater than 30 days old. Check and process invoices for payment by the Trust Finance team and maintain records. Be able to resolve invoicing queries and follow through communications to the finance department to ensure that payments are not delayed.o Communication with the finance team relating to simple queries will be via email and more complex queries via telephone Refer to senior colleagues complex issues with external suppliers.o Referral to senior colleague will be made via telephone, face to face or via email. Inform TLHCMHC of major price deviations found against products in order for an investigation to commence in a timely fashion Support the auditing of the service by accurate data collection.Other Duties Provide administrative support for data collection for audits / projects as directed by the HSPCCHC. Represent Homecare team at department meetings and feedback information as necessary Assist in processing invoices within the main pharmacy invoicing office as required. Carry out any other duties requested by the Chief Pharmacist.

Administrative Officer - Band 3 - 0-19 Admin Hub Wandsworth & Richmond



Every day, our professionals provide high quality healthcare in schools, people’s homes or at convenient local clinics and children centres, helping children and families to stay well, manage their own health with the right support and avoid unnecessary trips to, or long stays in, hospital.

Central London Community Healthcare Trust (CLCH) has an exciting opportunity available for a passionate and committed Administrator for Wandsworth & Richmond’s 0-19 Admin Hub. We are looking for candidates with excellent communication and IT skills, who will help make a tangible difference to peoples’ lives and enjoy the very best of London life on your doorstep.

Wandsworth & Richmond Admin Hub are seeking a dynamic individual with a strong administrative background and good understanding of using data bases for inputting information and generating appointments for children and their families. You will have an excellent telephone manner to deal with all enquires to the Single Point of Access to the Health Visiting and School Nursing Services.



We have been rated ‘GOOD’ by the Care Quality Commission. We're in the Health Service Journal's list of the top 120 best places to work and in Stonewall's top 40 employers list. CLCH is a great place to do a great job; helping give children a better start in life.

We deliver an excellent public health and child centred model of care, working with children aged 0- 19, their families and education teams. We're looking for motivated and innovative people keen to rise to the challenges of helping children from diverse backgrounds.

The successful post holder will be supported in developing skills and knowledge through the Performance Appraisal and Development Review process



For further details / informal visits contact:

Jennifer Christian, telephone 07775 703 799

Just as we care about our patients’ wellbeing, we care about yours!

We can offer you:
• A comprehensive induction into the community service followed by a local induction to introduce you to the role
• Car lease scheme *T&C’s apply
• Flexible working options
• Annual travel card loan
• Training, support and development in your career

To have a full look at our benefits and what it’s like working for us please go here:https://www.clch.nhs.uk/job/pay-and-benefits


• To build and maintain relationships with team members, focussing on communicating well in order to support productive team working
• To process new referrals in accordance with local Standard Operating Protocols (SOPs)
• To book clinics and appointments and to manage any cancellations or amendments in a timely manner
• To maintain health records as required and according to local SOPs
• To utilise relevant electronic patient record systems to enter and retrieve patient data, ensuring all details are accurately recorded in a timely manner
• To provide accurate confirmation of appointments to service users, families and carers
• To maintain the integrity of patient data on electronic patient records, including the creation and update of records


Please see attached Job Description and Person Specification for full roles and responsibilities.


This advert closes on Thursday 14 Mar 2024

To build and maintain relationships with team members, focussing on communicating well in order to support productive team working To process new referrals in accordance with local Standard Operating Protocols (SOPs) To book clinics and appointments and to manage any cancellations or amendments in a timely manner To maintain health records as required and according to local SOPs To utilise relevant electronic patient record systems to enter and retrieve patient data, ensuring all details are accurately recorded in a timely manner To provide accurate confirmation of appointments to service users, families and carers To maintain the integrity of patient data on electronic patient records, including the creation and update of records Please see attached Job Description and Person Specification for full roles and responsibilities.

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Custody Administrative Assistant
Full time, 40 hours
HMP Thameside
Permanent
£25,000 Per annum (including LW)


Here at Serco we’re looking for an Administrative Assistant to join us within our Custody department team at HMP Thameside, London, Category B prison.

The main requirement of this role is to provide administrative support within a busy Custody Function at HMP Thameside. The job holder will be responsible for ensuring the safe and secure keeping of prisoners’ files and to action requests relating to prisoners’ files in a timely manner to aid effective record keeping in line with policies and procedures. This is a non-operational job with no line management responsibility and is not expected to be prisoner facing.


The job holder will be required to carry out the following:


- Undertake filing on daily basis to provide effective record keeping in line with policies
- Store and maintain the storage of records appropriately to ensure all prisoners are held and released legally
- Request and receive records from other prisons, and send on back records to requesting prisons
- Manage DPA requests by photocopying files and returning copies to the requestor
- Maintain the live filing system as well as archive/move previous years files in accordance with data protection. This includes noting when files must be destroyed and sent off site to a secure storage facility.


- Understand excel and be able to create and maintain live spreadsheets.


These duties and responsibilities are not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level in line with the business needs.


What you’ll need to do the role

This is an opportunity for an individual with previous experience of working in a related role in a similar position or organisation. They must have previous experience of working within a busy administration office. The successful postholder must have strong numeracy and literacy skills.
Additionally, they must have working knowledge of Microsoft Word and Excel Excellent organisational skills. They must be motivated and actively promote diversity and challenge discriminatory behaviour. They must have strong interpersonal and communication skills and an ability to liaise and negotiate at all levels English language qualification or equivalent.


Meaningful and vital work: The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives.

A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.

Great people: We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.


What we offer


- 25 days holiday plus 8 bank holidays
- Working in a tight knit, friendly team environment
- Up to 6% contributory pension scheme
- Serco benefit’s package including discounts and offers
- An autonomous and supportive culture
- The chance to make a positive difference to public sector services




About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Apply
Please click on the apply button to be taken to our careers website

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Gold Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.

Proud member of the Disability Confident employer scheme

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

CIBC’s Wood Gundy team  is the full-service brokerage division of CIBC serving our high net worth clientele. As an Administrative Assistant you will be responsible for providing administrative support to the Investment Advisor team in our Wood Gundy brokerage. You’ll work closely with the team of Advisors as they plan and manage client investments. You’ll play a key part in supporting and servicing high net worth client accounts. You’ll provide ongoing support to a team that goes above and beyond for their clients.  This position is a great opportunity to learn the investment business in a professional, dynamic work environment with one of Canada's leading Brokerage.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement will be discussed at the time of your interview.

How you'll succeed

• Administrative Support - Maintain compliance standards in client dealings/client files. Conduct administrative activities and engage in administrative processes associated with supporting the IA(s) and teams. Engage in all marketing and business development activities and assist in the development of investment plans and written proposals for prospects and clients. As determined by the IA, assist in processes to direct assets into suitable financial products based on the client’s risk reward tolerances and demographic profile.

• Client Engagement - Connect on a personal level to make every interaction meaningful. Enhance relationships by collaborating with your team and providing administrative support to ensure client needs are met. Respond to requests by answering questions and providing an exceptional experience.

• Relationship Building - Heighten CIBC brand awareness in your community by attending local events and participating in marketing and outreach activities. Grow your network to create lasting connections that will generate future opportunities. Work closely with your team to connect clients with the right opportunities.

• Organizational Skills - Support Investment Advisors by providing timely responses to client requests and maintaining compliance standards in all files. Enable team success by improving team productivity, proactively uncovering business opportunities, and helping to direct assets into the right financial products.

Who you are

• You have a diploma in Business Administration, Accounting, Finance or a similar field of study.

• You have a minimum of one year of Administrative experience, preferably in finance.

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

• You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others.

• You understand that success is in the details. Your critical thinking skills help to inform your decision making.

• You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partner. You build trust through respect and authenticity.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

• We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

Expected End Date

2025-03-21

Job Location

London-255 Queens, 2200

Employment Type

Temporary (Fixed Term)

Weekly Hours

37.5

Skills

Accountability, Activity Coordination, Interpersonal Communication, Multitasking, Office Administration, Organizational Efficiency, Taking Initiative

To be responsible for ensuring the data on the required electronic patient care record or Local Authority systems, if required, is accurate and up to date. The post holder will review the Trust dashboard or extract routine data for the Trust and/or team members. To address and alert teams to errors and problems as they arise. To support team members in being able to access basic information held on My Dashboards and Pulse To ensure that all service users patients and visitors are received in a courteous and efficient manner. AFC approved 26.11.14. Clustered with CAJE 0658 Page 2 of 7 To be responsible for ensuring referrals to the teams are processed efficiently. Responding to urgent referrals when necessary and making sure they are passed on to the duty team To facilitate effective communication within the team by providing team members with messages and information To ensure that all telephone enquiries to the team are handled politely andsympathetically, ensuring that all messages are passed on to the appropriate person in a timely and accurate manner which may often involve dealing with difficult and distressed patients on the phone or in person. To support the administration of multi-agency meetings, panels, Safeguarding Meetings and forums as required to attend, including the preparation/distribution of agendas and associated papers, formal minute taking and follow up actions and distribute these as appropriate. Ensure that Admin related Trust KPIs are addressed through regular reports provided by the Team Manager. Co-ordinate all the support services provided to the team including domestic, catering, security, estates and to be the contact for maintenance issues. To be responsible for the ordering and purchasing of stationery and office supplies for staff as well as monitor and ensure that adequate levels of stationery supplies are maintained and distributed accordingly liaising with the Procurement Team regarding any problems.