Total 1,283 Manager job vacancies in Gurgaon, Mumbai, Pune, Bangalore

We’re looking for an experienced Web Manager to lead the daily management and optimisation of all the websites (20+) across our global digital estate. As well as ensuring all websites and landing pages are up to date and operational to deliver organic leads, this pivotal role will work closely with the vertical marketing teams to deliver new pages across multiple demand generation campaigns. The role will also input and advise on the roadmap of our WordPress multisite, where most of our websites reside, to ensure it meets the company’s needs and is subject to constant improvement.

This person should have a track record of managing multiple websites with a strong background in website UX design, technical and on-page SEO and the ability to work across different CMS platforms (WordPress, HubSpot, Webflow and Unbounce). The role also involves working closely with our Revenue Operations team to ensure all lead capture forms (Pardot), tracking and CRM data flow (Salesforce, HubSpot) is operational and effective across our sites.

It would be advantageous if the person has experience of managing privacy and security software platforms, such as OneTrust, to ensure Xplor complies with data privacy regulations across multiple countries.

Lastly, this person should have demonstrated experience and success building and maintaining relationships across different teams and functions within a matrix organisation. They are excited for the opportunity to navigate organizational structures and help build processes that incorporate input, feedback, and results from several distinct stakeholder teams.

Working at the heart of a fast-paced fashion business, a Visual Merchandiser Managers does more than just style our fashion according to H&M guidelines. They also work with the Store Management team to maximise sales alongside coaching and identifying new talent through their leadership. The VM’s make our stores inspirational as well as create the best shopping experience, for both our customers and colleagues. 

This position reports to the Store Manager.

Key Responsibilities

• Ensure your visual team follows up the visual identity through the implementation according to H&M guidelines, business needs, and budget.
• Lead the store team to ensure high-quality, commercial garment presentation.
• Quality assures that the launch and maintenance of all sales campaigns and activities are on time, in line with H&M standards, and optimise for the store.
• Follow up, evaluate, and give feedback on sales KPIs to the management team. Initiate changes to improve the business together with the Store Manager.
• Execute and ensure store visual recruitment with the Store Manager and ensure succession within the store team 

Prime Function

• Communicate and support company policies & procedures to maintain high employee morale and motivation, and ensure an atmosphere of participative management.
• This Would be a Challenging Role to handle Pre - Opening property in prime Mumbai location under the assistance of Cluster Team
• Ensure optimum service through the effective communication of policies and procedures to all employees.
• Assist the Talent & Culture team to plan, manage, coordinate and participate in personnel activities of all the departments in areas of
• Recruitment & Selection
• Compensations & Benefits
• Training & Development
• Performance Management System
• Employee Relations
• T&C Initiatives

Talent & Culture Planning

• Assist the Talent & Culture Manager to develop an annual and long-term Talent & Culture plan that identifies the organizations Talent & Culture agenda as a component of the organizations overall Strategic Plan.
• Identify Talent & Culture strategies and program requirements needed to maintain a progressive work culture in support of effective recruitment, development, and retention of the employees.

People Management

• Establish and maintain seamless co-ordination & co-operation with all departments of the hotel ensure maximum cooperation, productivity, morale and guest service.
• Develop and maintain effective relationships with all the departments.
• Respond to queries by resolving issues in a timely and efficient manner

Financial Management

• Identify optimal, cost-effective use of the resources and educate the team on the same.

Operational Management

• Promote and manage a positive and productive work environment by working with the management team to provide clear communication and fair and timely evaluations of the team.
• Develop and train the employees on new programs and company initiatives.
• Plan, develop and implement organizational policies and goals in accordance with the department’s objectives & goals.

Develop and execute a comprehensive Salesforce strategy aligned with the organization's business objectives. • Collaborate with business leaders to understand their needs and translate them into Salesforce solutions.

Lead a team of Salesforce administrators, developers, and analysts. • Provide guidance, coaching, and support to the team, fostering a collaborative and highperformance work environment.

Minimum of 10 years of experience in IT with a focus on enterprise systems. o At least 6 years of hands-on experience with Salesforce, including architectural leadership roles.

Deep knowledge of Salesforce products, including Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, and other relevant solutions. o Expertise in Apex, Visualforce, Lightning Web Components (LWC), and other Salesforce development technologies. o Proficiency in data modeling, integration patterns, and API development. o Strong understanding of Git, Salesforce DX (SFDX), and CI/CD processes

Main Duties:

• Administration: To discharge the duties effectively and efficiently.
• Customer Service: Responsible for efficient liasoning with internal customers like Executive Chef, F & B Manager, Materials Manager and its team members, Bar Tender for effective controls.
• Maintain good relationship with suppliers.

• Financial:
• Ensure movement of goods within hotel is properly supported and documented.
• To ensure all stocks of the hotel is monitored and is controlled.
• To prepare and issue various cost reports for Management analysis.
• To ensure all stores are reconciled on regular intervals.

• Operational : To study, analyze and report on all variances pertaining to costs and inventory management.
• To verify duty meals and entertainment checks in line with hotel laid down procedures and prepare a daily audit report for approval of FC, Director of F & B and General Manager.
• Verify daily void checks report and prepare for approval of FC, Director of F & B and General Manager.
• Perform daily and monthly food and beverage sales reconciliation against POS Sales report and ensure all deviations are explained by concerned department head.
• Perform daily BEO Audit and highlight the deviations to Financial Controller and Director of Sales and Marketing.
• Coordinate closely with Chef for obtaining all Inter departmental transfers.
• To manage the hotel monthly inventory process in the strict respect of the hotel policies
• To supervise the daily receiving and storekeeping activities.
• To ensure that all goods movements in/out the hotel and stores are accounted for and properly supported
• To ensure the implementation of and compliance with all prevailing cost control policies and procedures by all departments.
• To prepare and issue various cost reports.
• Ensure all recipes are updated in the system and maintain records of all recipes then approve for new menu creation.
• Monitor liquor Inventory on daily basis and conduct surprise audits.
• Ensure all cost is allocated appropriately.
• Responsible for asking wastage/shrinkage reports form various operational departments.
• Maintain all Excise Records as per local law requirement.
• To report on the daily and monthly F&B costs with emphasis and detailed analysis on exceptional variances, trend of cost of sales ratios, slow moving items, breakage & loss, etc…
• Monitor Mini Bar stocks , consumption vs revenue.
• Conduct buffet costing on regular intervals.
• Maintain Par Stocks in Materials and review Slow Moving items along with Materials to avoid loss at later date.

Personnel:

• Closely work with Income Auditor ,F & B and Materials to ensure effective controls.

Other Duties: Be a part of Materials annual Market survey for effective cost controls by getting a fair price for contracts.

Occupational Health & Safety

Employee Responsibility

All employees to safeguard their health and safety and of others as well in the workplace. 

Replacement and Temporary Mission:

Be ready and responsible for any job, which may be assigned by the Management.

We are seeking a highly skilled and Guest -focused Duty Manager to join our team in Mumbai, India. As a Duty Manager, you will be responsible for overseeing the smooth operation of our hotel, ensuring exceptional guest experiences, and leading our front office team to deliver outstanding service.

• Manage daily front office operations, including reception, concierge, and guest services
• Ensure high-quality guest experiences by maintaining excellent service standards
• Oversee check-in and check-out procedures, resolving any issues promptly and efficiently
• Coordinate with various departments to ensure seamless guest services and resolve any concerns
• Monitor and maintain cleanliness and presentation standards in public areas
• Manage room inventory and maximize occupancy rates through effective upselling techniques
• Handle guest complaints and feedback, implementing appropriate solutions
• Conduct regular staff briefings and provide ongoing training to front office team members
• Manage financial aspects, including daily account balancing and reporting
• Ensure compliance with hotel policies, procedures, and safety regulations
• Personally welcome and assist VIP guests, authorizing appropriate courtesies
• Supervise and motivate front office staff, promoting a positive work environment
• Implement and maintain efficient operational systems and procedures
• Collaborate with other departments to enhance overall guest satisfaction and hotel performance

The Anomaly Detections Platforms (ADP) is a global team tasked with the role of developing data driven fraud detection solutions to identify abnormal transaction trends and work closely with Risk Operations Center (ROC) to support in fraud mitigation.

This position will support the Anomaly Detection Platforms team drive several of Visa’s most important and high-visibility fraud deterrence projects within Global Risk’s Payment Fraud Disruption (PFD) team. This fast-paced team of technology experts identifies and supports mitigating attacks targeting the global payment ecosystem. Key measures of success for this position include the ability to develop and automate key attack intelligence capabilities that optimize detection of fraudulent anomalies. The primary responsibilities for this role will include:

• Build and experiment with modeling and scoring algorithms. This includes development of custom algorithms as well as use of packaged tools based on machine learning, data mining and statistical techniques.
• Develop predictive and prescriptive solutions, leveraging AI/ML and SPC, that monitor and detect various fraud schemes and abnormal transaction activity.
• Lead global team of analytical professionals to write the next chapter of Visa’s fraud detection capabilities. 
• Be an expert at getting to the root of a problem, defining business objectives and formalizing data requirements – especially in a fast paced, fluid environment.
• Develop real-time and batch processed customized monitoring solutions to enable clients take proactive action to fraud threats.
• Analyze complex financial data to uncover patterns, anomalies, and insights that support risk assessment and fraud identification.
• Collaborate with Technology partners to enhance fraud detection capabilities for improved insights and pattern detection.
• Mentor and train other team members on key solutions
• Ability to work on multiple projects and initiatives with different/competing timelines and demands.
• Be an out-of-the-box thinker who is passionate about brainstorming innovative ways to use our unique data to answer business problems.
• Provide guidance in modern analytic techniques and business applications to unlock the value of Visa’s unique data set, in keeping with market trends, client needs and emerging techniques.

SECONDARY RESPONSIBILITIES:

• Collaborate with Payment Systems Intelligence and Risk Operations Center (ROC) teams to recognize and implement measures to identify and disrupt new fraud and cybercrime threats to the clients enrolled in the Fraud Services program.
• Provide intelligence and technical analysis support to the Global Risk organization to further protect the payment ecosystem.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

We are seeking an innovative and results-driven Marketing Communications Manager to join our dynamic team at Novotel Mumbai International Airport  As a key member of our marketing department, you will be responsible for developing and implementing comprehensive marketing and communications strategies that elevate our brand and drive business growth.

• Develop and execute integrated marketing and communications strategies aligned with organizational goals
• Lead the creation and distribution of compelling content across various channels, including digital, social media, and traditional platforms
• Manage the company's brand identity and ensure consistency across all marketing materials and communications
• Collaborate with cross-functional teams to develop and implement marketing campaigns that drive customer engagement and sales
• Analyze market trends, consumer behavior, and campaign performance to inform strategic decisions and optimize marketing efforts
• Oversee the planning and execution of events, trade shows, and other promotional activities
• Manage relationships with external agencies, vendors, and media partners
• Develop and maintain the marketing budget, ensuring efficient allocation of resources
• Monitor and report on key performance indicators (KPIs) to evaluate the effectiveness of marketing initiatives
• Stay up-to-date with industry trends and emerging technologies to maintain a competitive edge in the market

Responsibilities

• The Manager – Fund Accounting is responsible to build and sustain a premium organization capable of delivering services in a high-volume, client centered environment where higher level of service requires developing/maintaining process excellence.
• The Manager – Fund Accounting is a sought-out business partner and resource for client requesting accounting needs by leading individual and team performance.
• Ensures that work delivered to clients are compliant to the Group and Company compliance policies as well as local regulatory framework.

Tasks

• Manage a team of accounting professionals to delivery accounting related services to clients.
• Encourages new ideas, approaches and opinions.
• Works together with the Associate Managers to ensure the planning assumptions and input are correct.  Accurately establishes capacity plan. 
• Evaluates optimal resource utilization between each team by ensuring staff allocation arbitration. Assesses accordingly the capacity plan.
• Ensures efficiency of operations to minimize costs and allows on-time delivery of services to clients.
• Works closely with the Executive Director to ensure client’s expectations are met.
• Manage the Accounting team to ensure that client deadlines and milestones are met.
• Ensures all incidents and clients’ complaints are logged and properly handled.
• Prepare and analyse the incidents and clients’ complaints reports to include immediate mitigation to avoid similar occurrences. Report to be communicated to respective committee/forum.
• Ensures invoicing is timely and full, including billing of all Ad-hoc works.
• Ensures Compliance and risk policies and protocols are adhered to by the entire department and deficiencies repaired and escalated to CDD without delay.
• Takes responsibility for the quality control in the department while promoting empowerment and ownership.
• Daily time sheet control and approval for his direct reports + overruns check and chargeability.
• Monitors improvement in processes and optimisation of technology.
• Leads continuous improvement efforts and projects to refine production methods and processes to produce quality services that meet customer requirements in the most cost-effective manner.
• Directs, guides, monitors the department with consistent and established operating mode, and safety procedures and processes.  Engages in problem solving of complex situations.
• Monitoring of budgets, identifying revenue opportunities and monitoring of WIP.
• Ascertain scop creep work, if any, and discuss that with client and seniors in timely manner.
• Work together with the Managers to ensure a proper allocation of client/task to the team members. Identify staff’s training requirements and arrange/provide required training to them.
• Develops and maintains targets concerning staffing; overtime budgeting and productivity.
• Directs, guides, monitors Manager under his/her accountability e.g. quality of work, leaves, attrition, appraisal, coaching and development.
• Report to CDD on information related to accounting deliverables.
• Ensure protections of information assets of IQ-EQ India

Key Performance Indicators

• Maintain revenue from existing clients
• Client satisfaction by meeting all agreed KPIs and service level understanding

Key competencies for position and level

• Conceptualising (Information Management)
• Innovating (Information Management)
• Managing (Task Management)
• Organising (Task Management)
• Building teams (People Management)
• Motivating (People Management)
• Influencing (Interpersonal Management)
• Achieving objectives (Personal Management)

Key behaviours we expect to see

In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:

• Accuracy
• Approachability
• Attention to detail
• Prioritisation
• Proactivity
• Relationship Building
• Taking ownership

• Manage the company’s supply portfolio ensuring transparency of spending• Generate and implement efficient sourcing and category management strategies• Analyze and calculate costs of procurement and suggest methods to decrease expenditure• Invent negotiation strategies and secure profitable deals• Optimize sourcing procedures to attain maximum efficiency• Cooperate with stakeholders to guarantee agreement on terms and processes• Research and anticipate shifts in the negotiating power of suppliers• Perform cost and scenario analysis, and benchmarking• Estimate risks and apply risk minimizing techniques• Discover and partner with trustworthy vendors and suppliers• Determine quantity and timing of deliveries• Ensure the procurement process adheres to all legal and regulatory standards• Assist in development of sourcing strategies, including investigating new sources of supply• Role-play vendor searches and negotiations• Develop and manage relationships with existing and potential vendors, suppliers, and manufacturers• Assist in supplier selection and negotiations• Develop and manage vendor performance scorecards• Maintain vendor database (including contact information, organizational history, and performance metrics)• Play a key role in developing, maintaining, and improving the organizational purchasing policies and procedures• Review and evaluate vendor proposals and contracts• Be the liaison between the purchasing department and vendors, suppliers, and manufacturers•

• Manage the company’s supply portfolio ensuring transparency of spending• Generate and implement efficient sourcing and category management strategies• Analyze and calculate costs of procurement and suggest methods to decrease expenditure• Invent negotiation strategies and secure profitable deals• Optimize sourcing procedures to attain maximum efficiency• Cooperate with stakeholders to guarantee agreement on terms and processes• Research and anticipate shifts in the negotiating power of suppliers• Perform cost and scenario analysis, and benchmarking• Estimate risks and apply risk minimizing techniques• Discover and partner with trustworthy vendors and suppliers• Determine quantity and timing of deliveries• Ensure the procurement process adheres to all legal and regulatory standards• Assist in development of sourcing strategies, including investigating new sources of supply• Role-play vendor searches and negotiations• Develop and manage relationships with existing and potential vendors, suppliers, and manufacturers• Assist in supplier selection and negotiations• Develop and manage vendor performance scorecards• Maintain vendor database (including contact information, organizational history, and performance metrics)• Play a key role in developing, maintaining, and improving the organizational purchasing policies and procedures• Review and evaluate vendor proposals and contracts• Be the liaison between the purchasing department and vendors, suppliers, and manufacturers

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Application Support Experience, WEB API., Expert in Customer SUpport, Type Scripts, SQL, Excellent in English Written & Verbal communication, Strong ITIL Process Knowledge. Good to have Banking application experience.

CRF - REF47044Q - Group Manager - Transactional Quality - Mumbai

Vertical: - Travel

Role: - Team Manager 

Shift: - 1:00pm-10:00pm / 5:30pm-2:30am – Monday to Friday

Mode of work: - 5 days WFO

Experience range: - 6+ years of overall experience with min. 3 years into transactional quality in a BPO company.

Interview rounds: - 2 Technical + 1 HRBP

Job Description: -

Job Purpose and Role Primary Duties & Responsibilities

• Manage 'Next-Gen' Shared Services Quality Organization by consistently 'Raising-the-bar' on service-delivery standards & enable low-risk & zero-surprises BAU
• Drive & improve efficiency, leading to better operating margins with strong focus on governance, timelines and risk management
• Deliver sampling and stratification strategy based on Compliance checks , Financial processes (volume & Value mix ) Errors, Customer priorities & Agent performance
• Responsible for driving performance to meet all Quality metrics, including SLA baselining, predictive SLA monitoring & reporting
• Effective deployment of RCA framework including communication, follow through & training• Responsible for robust documentation of quality standards as agreed with the client in alignment to TQ Playbook
• Digitalization & mistake proofing in Quality Assurance Delivery – embed Digital tools to strengthen audit mechanism & control framework
• Provide meaningful business insights to all stakeholders; in-depth statistical analysis, defects, exceptions and trends leading to performance enhancement & client experience
• Ensure continued alignment of account to ISO standards through checks & audits
• Foster a spirit of continuous learning & collaboration across teams – career development, coaching & mentoring Desired Experience and Skills.

As Head of A&R, India & South Asia, you will:

• Identify, qualify, and develop long-term growth opportunities, and execute strategic plans with a view to reach market leadership in India
• Define and implement our sales strategy for all Regional, POP, Indiepop, Hip Hop artists in India with passion, innovation, care, and transparency.
• Accelerate organic growth by building a deep understanding of the market of artists services and in-depth knowledge of key market segments (by geography, market segments, type of clients)
• Lead a team of executives in charge of offering and managing distribution and marketing partnerships to a network of artists of different musical genres in the territory.
• Collaborate with your team in charge of selling distribution & marketing partnerships to a network of artists & support and guide them to ensure we source, attract, sign, and develop new artists in a constantly evolving environment.

Your duties will include but not be limited to the following:

• Undertake market analysis to establish and understand the addressable market size for all artist community in India.
• Build / Establish network and relationship with the artist community in the region.
• Sales and sourcing strategy
  • Define and implement your sourcing strategy and priority targets
  • Lead with your team the sales process and completion of deals aligned with the company procedures (salesforce, contract signatures)
  • Identify new business opportunities to initiate and close complex deals covering aspects such as legal, financial, marketing and communication components
  • Build and maintain an excellent network in the music industry based on reputation and quality of service
• Leading the sales activity
  • Identify appropriate KPIs to measure the sales performance and ensure regular reporting and completeness of the data in all internal tools
  • Communicate priority targets and leads to the team and define actions plan
  • Ensure the deals are aligned with defined business rules and internal process to guarantee successful relationship
• Identify and share best practices with the team and the group
  • Leading and developing a team of A&R, Project Managers.
  • With exemplarity and by sharing Believe’s driving forces in your daily relations and activities
  • Set guidelines, strategy, and objectives to improve and assess the team’s performance
  • Support your team by identifying improvement needs and providing appropriate training, mentoring, and coaching

• Soft Skills

• Fluent English is mandatory to succeed in your role as part of a global company.
• You have a relevant experience in people management and demonstrate strong leadership skills
• You own your P&L
• You have an excellent relationship skill and are artist-friendly
• A solid network in the music industry is a strong plus
• You have exceptional communication and negotiation skills

• KPIs

• Number of identified artists and labels again target
• Number of signed artists and labels against target
• Percentage of accuracy of data based on standard quality controls (CRM)
• Actual generated revenue against budgeted revenue
• Percentage of career reviews actually led with team members
• Percentage of objectives and OKRs set to the team

Apply: Interested applicants can email their resumes at chandani.veera@believe.com or reach out to us at +91 9987373636.