Total 52 job vacancies by YHG

Job Title: Electrician

Salary: £38907.75 plus van

Contract: Permanent

Location: Northwest

Weekly Hours: 40

So…. What is this role exactly?

This is an exciting opportunity for an Electrician to join Your Housing Groups Repairs and Maintenance Division and provide a high-quality electrical repair and replacement service throughout the North – West and will be required to travel throughout Merseyside /Wigan and Warrington/Manchester/Preston and the surrounding areas.

Although we try to base our operatives closest to their home location it may still be required for you to travel to other locations due to business requirements.

Working for a Housing Association can be extremely rewarding, and we are lucky to have a hugely collaborative team of skilled operatives, throughout all Trade professions, who work together to ensure that our customers are safe and warm in their homes.

If you would like to play a part in this talented and committed team, then it’s a great time to come and get involved as the team is growing and evolving.

What will my working week look like?

Ideally, you will live within or close to your regional area of work and be based within a reasonable travelling distance of our Head Office in Birchwood, Warrington to attend meetings and training courses when needed.

What will I be responsible for doing?

First and foremost, working as part of the Electrical team within our Empty homes division, you will undertake inspections, testing, certification, and any associated remedial works within our properties.

You’ll be performing a vital electrician role inside these properties ensuring that all electrical works required are completed to the highest standards. You will be confident and capable, ensuring all work undertaken is completed with due regard for quality, productivity, and safety.

Our organisation is all about people, especially the people who live in our homes and the communities that we serve and deliver excellent customer service too, so ideally you will be personable, professional, and able to understand the differing needs of the customers in our communities, tailoring your approach to meet that requirement to deliver a bespoke service.

One of the great things about this role is the variety! No two days are the same and if you are someone that strives for customer excellence, this can be an extremely rewarding role.

And what would make me stand out from the crowd?

To be a successful as an electrician, here at YHG, you will have.

• NVQ Level 3 or equivalent recognised competency/qualification within the electrical field
• City and Guilds Inspection and Testing (G&G: 2391 or equivalent)
• BS: 7671 18th Edition or currently in the process of achieving 18th.
• Experience of fault-finding installations and repairs
• Experience of working as an electrician within the housing sector would be of real interest.
• You will have basic health and safety knowledge in a repair’s environment.
• You will have a full UK Driving License (ideally no more than 6 points)

Ideally you will be.

• A collaborative team player
• A keen problem solver
• Passionate about right first time and delivering a quality service.

This role also offers genuine progression opportunities, many of our Skilled operatives go on to gain further qualifications or take up team leader, Inspector, supervisory or secondment roles internally when they arise.

So, if this sounds like a role that you would be good at, working within a team environment you would enjoy, then we would love to hear from you!

That all sounds great, what’s in it for me?

In return we offer £38907.75 for a 40-hour week, and 22 days annual leave, plus 3 discretionary days between Christmas & New Year, plus Bank Holidays but our employee offering provides much more than just a competitive salary and holiday allowance.

On top of this, we’ll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 6%), an advanced level Healthcare cash plan through BHSF, that doesn’t just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets and a huge range of discounts with some of the biggest high street and online names.

And who are Your Housing Group?

Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford.

As one of the North’s sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by building over 100 new homes a year and continually reinvesting in our 29,000 properties, tailoring our services to meet the diverse needs of our customers. Our Repairs and Maintenance teams play a huge part in delivering these services to our customers.

We’re an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'.

Additions

As part of our pre-employment checks, this role requires the successful applicant to complete a satisfactory Basic DBS check.

Closing Date: 17th October 2024

We review applications as they’re received and reserve the right to close this advert early; if you’re interested, please apply ASAP to avoid disappointment.

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for any applicants who declare they have a disability, if these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Your Housing Group welcomes applications from our customers, however, access to confidential information and probity will be explored to determine whether there is a potential conflict of interest or security issue present which may prevent the Group from being able to proceed with the application.YHG2

Job Title: Maintenance Operative

Salary: £25,200 +Van +Fuel Card

Contract: Fixed term 6 month contract

Location: North West

Weekly Hours: 40

So…. What is this role exactly?

This is an exciting opportunity for a Maintenance Operative to join Your Housing Groups Repairs and Maintenance Division in the Empty Homes Team and provide a high quality repairs service to our customers throughout Merseyside /Wigan and Warrington/Manchester/Preston and the surrounding areas.

Although we try to base our operatives closest to their home location it may still be required for you to travel to other locations due to business requirements.

Working for a Housing Association can be extremely rewarding, and we are lucky to have a hugely collaborative team of operatives, throughout all Trade professions, who work together to ensure that our customers are safe and warm in their homes.

If you would like to play a part in this talented and committed team, then it’s a great time to come and get involved as the team is growing and evolving, and we currently we have an additional requirement for two Maintenance Operatives to join our newly formed Damp & Mould team.

What will my working week look like?

You will live within your regional area of work and will ideally also be within a reasonable travelling distance of our Head Office in Birchwood, Warrington to attend meetings and training courses when needed.

What will I be responsible for doing?

First and foremost, you will be responsible for providing a quality repairs service to our customers, travelling to designated properties, undertaking, and completing all aspects of plastering repair work

As a member of our reactive maintenance and repairs team, you will carry out roofing work on maintenance, major and minor construction works, for both void and tenanted properties owned by Your Housing Group. You will be confident and capable, ensuring all work undertaken is completed with due regard for quality, productivity, and safety.

And what would make me stand out from the crowd?

To be a successful as a Maintenance Operative here at YHG, ideally…

• You will have a full UK Driving License (ideally no more than 6 points)
• You will be experienced in patching, painting, internal and external maintenance works and minor repairs as well as mould treatment.
• You will have experience working within the social housing industry
• You will have basic health and safety knowledge in a repair’s environment

And will be…..

• A collaborative team player
• A keen problem solver
• Passionate about right first time and delivering a quality service

This role also offers genuine progression opportunities, many of our operatives go on to gain further qualifications or take up team leader, supervisory or secondment roles internally when they arise.

So, if this sounds like a role that you would be good at, working within a team environment you would enjoy, then we would love to hear from you!

That all sounds great, what’s in it for me?

In return we offer £25,200 for a 40-hour week, and 22 days annual leave, plus 3 discretionary days between Christmas & New Year, plus Bank Holidays but our employee offering provides much more than just a competitive salary and holiday allowance.

On top of this, we’ll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 6%), an advanced level Healthcare cash plan through BHSF, that doesn’t just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets and a huge range of discounts with some of the biggest high street and online names.

And who are Your Housing Group?

Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford.

As one of the North’s sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by building over 100 new homes a year and continually reinvesting in our 29,000 properties, tailoring our services to meet the diverse needs of our customers. Fix360, play a huge part in delivering these services to our customers.

We’re an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'.

Additions

As part of our pre-employment checks, this role requires the successful applicant to complete a satisfactory Basic DBS check.

Closing Date: 17th October 2024

We review applications as they’re received and reserve the right to close this advert early; if you’re interested, please apply ASAP to avoid disappointment.

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for any applicants who declare they have a disability, if these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Your Housing Group welcomes applications from our customers, however, access to confidential information and probity will be explored to determine whether there is a potential conflict of interest or security issue present which may prevent the Group from being able to proceed with the application.YHG1

Job Title: Multi Skilled Joiner

Salary: £35,175 +Van +Fuel Card

Contract: Permanent

Location: NorthWest

Weekly Hours: 40

So…. What is this role exactly?

This is an exciting opportunity for a Multi Skilled Joiner to join Your Housing Groups Repairs and Maintenance Division in the Empty Homes Team and provide a high-quality Joinery and associated repair and replacement service throughout Merseyside /Wigan and Warrington/Manchester/Preston and the surrounding areas.

Although we try to base our operatives closest to their home location it may still be required for you to travel to other locations due to business requirements.

Working for a Housing Association can be extremely rewarding, and we are lucky to have a hugely collaborative team of skilled operatives, throughout all Trade professions, who work together to ensure that our customers are safe and warm in their homes.

If you would like to play a part in this talented and committed team, then it’s a great time to come and get involved as the team is growing and evolving.

What will my working week look like?

Ideally, you will live within or close to your regional area of work and be based within a reasonable travelling distance of our Head Office in Birchwood, Warrington to attend meetings and training courses when needed.

What will I be responsible for doing?

First and foremost, working as part of the Empty Homes repairs division, you will undertake repairs and maintenance in our empty properties.

You’ll be performing a vital Joinery role inside these properties ensuring that all Joinery works required are completed to the highest standards. You will be confident and capable, ensuring all work undertaken is completed with due regard for quality, productivity, and safety.

Our organisation is all about people, especially the people who live in our homes and the communities that we serve and deliver excellent customer service too, so ideally you will be personable, professional, and able to understand the differing needs of the customers in our communities, tailoring your approach to meet that requirement to deliver a bespoke service.

One of the great things about this role is the variety! No two days are the same and if you are someone that strives for customer excellence, this can be an extremely rewarding role.

And what would make me stand out from the crowd?

To be a successful as a Multi Skilled Joiner, here at YHG, you will have.

• NVQ Level 3 or equivalent recognised competency/qualification within the Joinery field
• Experience of undertaking additional repairs and maintenance outside of a Joinery skill set Experience of working as an Joiner within the housing sector would be of real interest.
• You will have basic health and safety knowledge in a repair’s environment.
• You will have a full UK Driving License (ideally no more than 6 points)

Ideally you will be.

• A collaborative team player
• A keen problem solver
• Passionate about right first time and delivering a quality service.

This role also offers genuine progression opportunities, many of our Skilled operatives go on to gain further qualifications or take up team leader, Inspector, supervisory or secondment roles internally when they arise.

So, if this sounds like a role that you would be good at, working within a team environment you would enjoy, then we would love to hear from you!

That all sounds great, what’s in it for me?

In return we offer £35,175 for a 40-hour week, and 22 days annual leave, plus 3 discretionary days between Christmas & New Year, plus Bank Holidays but our employee offering provides much more than just a competitive salary and holiday allowance.

On top of this, we’ll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 6%), an advanced level Healthcare cash plan through BHSF, that doesn’t just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets and a huge range of discounts with some of the biggest high street and online names.

And who are Your Housing Group?

Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford.

As one of the North’s sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by building over 100 new homes a year and continually reinvesting in our 29,000 properties, tailoring our services to meet the diverse needs of our customers. Our Repairs and Maintenance teams play a huge part in delivering these services to our customers.

We’re an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'.

Additions

As part of our pre-employment checks, this role requires the successful applicant to complete a satisfactory Basic DBS check.

Closing Date: 17th October 2024

We review applications as they’re received and reserve the right to close this advert early; if you’re interested, please apply ASAP to avoid disappointment.

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for any applicants who declare they have a disability, if these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Your Housing Group welcomes applications from our customers, however, access to confidential information and probity will be explored to determine whether there is a potential conflict of interest or security issue present which may prevent the Group from being able to proceed with the application.YHG1

Job Title: Multi Skilled Joiner

Salary: £35,175 +Van +Fuel Card

Contract: Fixed Term 6 Month contract

Location: NorthWest

Weekly Hours: 40

So…. What is this role exactly?

This is an exciting opportunity for a Multi Skilled Joiner to join Your Housing Groups Repairs and Maintenance Division in the Empty Homes Team and provide a high-quality Joinery and associated repair and replacement service throughout Merseyside /Wigan and Warrington/Manchester/Preston and the surrounding areas.

Although we try to base our operatives closest to their home location it may still be required for you to travel to other locations due to business requirements.

Working for a Housing Association can be extremely rewarding, and we are lucky to have a hugely collaborative team of skilled operatives, throughout all Trade professions, who work together to ensure that our customers are safe and warm in their homes.

If you would like to play a part in this talented and committed team, then it’s a great time to come and get involved as the team is growing and evolving.

What will my working week look like?

Ideally, you will live within or close to your regional area of work and be based within a reasonable travelling distance of our Head Office in Birchwood, Warrington to attend meetings and training courses when needed.

What will I be responsible for doing?

First and foremost, working as part of the Empty Homes repairs division, you will undertake repairs and maintenance in our empty properties.

You’ll be performing a vital Joinery role inside these properties ensuring that all Joinery works required are completed to the highest standards. You will be confident and capable, ensuring all work undertaken is completed with due regard for quality, productivity, and safety.

Our organisation is all about people, especially the people who live in our homes and the communities that we serve and deliver excellent customer service too, so ideally you will be personable, professional, and able to understand the differing needs of the customers in our communities, tailoring your approach to meet that requirement to deliver a bespoke service.

One of the great things about this role is the variety! No two days are the same and if you are someone that strives for customer excellence, this can be an extremely rewarding role.

And what would make me stand out from the crowd?

To be a successful as a Multi Skilled Joiner, here at YHG, you will have.

• NVQ Level 3 or equivalent recognised competency/qualification within the Joinery field
• Experience of undertaking additional repairs and maintenance outside of a Joinery skill set Experience of working as an Joiner within the housing sector would be of real interest.
• You will have basic health and safety knowledge in a repair’s environment.
• You will have a full UK Driving License (ideally no more than 6 points)

Ideally you will be.

• A collaborative team player
• A keen problem solver
• Passionate about right first time and delivering a quality service.

This role also offers genuine progression opportunities, many of our Skilled operatives go on to gain further qualifications or take up team leader, Inspector, supervisory or secondment roles internally when they arise.

So, if this sounds like a role that you would be good at, working within a team environment you would enjoy, then we would love to hear from you!

That all sounds great, what’s in it for me?

In return we offer £35,175 for a 40-hour week, and 22 days annual leave, plus 3 discretionary days between Christmas & New Year, plus Bank Holidays but our employee offering provides much more than just a competitive salary and holiday allowance.

On top of this, we’ll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 6%), an advanced level Healthcare cash plan through BHSF, that doesn’t just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets and a huge range of discounts with some of the biggest high street and online names.

And who are Your Housing Group?

Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford.

As one of the North’s sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by building over 100 new homes a year and continually reinvesting in our 29,000 properties, tailoring our services to meet the diverse needs of our customers. Our Repairs and Maintenance teams play a huge part in delivering these services to our customers.

We’re an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'.

Additions

As part of our pre-employment checks, this role requires the successful applicant to complete a satisfactory Basic DBS check.

Closing Date: 17th October 2024

We review applications as they’re received and reserve the right to close this advert early; if you’re interested, please apply ASAP to avoid disappointment.

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for any applicants who declare they have a disability, if these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Your Housing Group welcomes applications from our customers, however, access to confidential information and probity will be explored to determine whether there is a potential conflict of interest or security issue present which may prevent the Group from being able to proceed with the application. YHG1

Job Title: Grounds Maintenance Supervisor

Salary: £31,263 - £33,566

Contract: Permanent

Location: Roundwood Drive, St Helen’s or Brookvale Estate WA8 7QH

Weekly Hours: 40hrs

So…. What is this role exactly?

This is an exciting opportunity for a Grounds Maintenance supervisor based in St Helen’s to work on various Your Housing Group sites across the north west.

As Grounds Maintenance Supervisor, working as part of a small and supportive team, you will use your previous experience to deliver grounds maintenance, landscaping and environmental services to Your Housing Group’s customers, ensuring the highest standards of quality, safety and customer care at all times.

What will my working week look like?

Monday to Friday 8am to 4.30pm. Starting and finishing work at Roundwood Drive.

You will also need to live within a reasonable travelling distance of our Head Office in Birchwood, Warrington to attend meetings and training courses when needed.

What will I be responsible for doing?

First and foremost, you will be able to:

• Supervising a team of Ground Maintenance and Environmental Services Operatives and making sure their carry out their duties in a safe manner.
• Organising and planning team task and duties ensuring YHG meet their Service Level Agreements and at a high standard.
• Carrying out site inspections using iAuditor.
• Resolving any enquiries or complaints made by YHG customers or stakeholders.
• Ensuring high levels of customer service.
• Carrying out duties such as grass cutting, pruning, herbicide applications or ad hoc works.
• Good knowledge of grounds maintenance and general health & safety.
• Be a strong team player with solid communication skills.
• Be trained and competent to use and maintain a range of associated powered landscaping tool and equipment.
• Be able to demonstrate using your initiative.
• Hold a full valid UK driving licence.
• Carrying out any other duties in line with the role.

In addition to the above you will embrace the culture of continuous improvement to support Value for Money throughout the organisation and have a passion for doing things right first time.

That all sounds great, what’s in it for me?

In return we offer between £31,263 - £33,566 for a 40-hour week, and 22 days annual leave, plus 3 discretionary days between Christmas & New Year, plus Bank Holidays but our employee offering provides much more than just a competitive salary and holiday allowance.

On top of this, we’ll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 4%), an advanced level Healthcare cash plan through BHSF, that doesn’t just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets and a huge range of discounts with some of the biggest high street and online names.

And who are Your Housing Group?

Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford.

As one of the North’s sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by building over 100 new homes a year and continually reinvesting in our 29,000 properties, tailoring our services to meet the diverse needs of our customers. Our Repairs and Maintenance teams play a huge part in delivering these services to our customers.

We’re an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'.

As part of our pre-employment checks, this role requires the successful applicant to complete a satisfactory Basic DBS check.

Closing Date: 8th October 2024

We review applications as they’re received and reserve the right to close this advert early; if you’re interested, please apply ASAP to avoid disappointment.

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for any applicants who declare they have a disability, if these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Your Housing Group welcomes applications from our customers, however, access to confidential information and probity will be explored to determine whether there is a potential conflict of interest or security issue present which may prevent the Group from being able to proceed with the application. YHG1

Job Title: Housing and Customer Service Coordinator

Salary: £26,000

Contract: Fixed Term Contract – up to 10 months maternity cover

Location: Regional - Lancashire

Weekly Hours: 35

So…. What is this role exactly?

This is an exciting opportunity for a Housing and Customer Services Coordinator to join an existing team, who will deliver strong, high quality, customer focused and proactive housing management and support to customers in our Older Peoples Services. You will be organised and able to respond quickly to manage and contribute to the delivery of services across the wider team to ensure excellent customer services are provided.

The Older Peoples team are going through an exciting period of change and developing a new service offer to our great customers and you would be at the forefront of that change.

We are looking for highly motivated individuals who are focused on getting the right outcome, first time for our customers.

What will my working week look like?

The core hours for our customers are 9am to 5pm so we need to ensure adequate cover is in place to support our service offer.

You will live within Lancashire to be able to cover your patch. You will also need to be based within a reasonable travelling distance of our Head Office in Birchwood, Warrington to attend meetings and training courses when needed.

What will I be responsible for doing?

One of the great things about this role is having the opportunity to make a real difference for our customers and communities and being part of a collaborative team of colleagues supporting each other.

Ultimately, you will be driven to get things right first time to achieve successful outcomes for our customers and manage buildings and risk.

And what would make me stand out from the crowd?

To be a successful as a Housing and Customer Services Coordinator, here at YHG, you will have….

• Knowledge of housing management legislation and housing/tenancy management principles including managing safety and risk within communal buildings
• Experience of delivering excellent customer service
• Ability to travel easily between sites in a very reactive role
• Experience of working in a specialist, high performing team, achieving targets, whilst delivering outstanding services

Ideally you will be….

• A collaborative colleague with the ability to create a positive environment, listening to customers and putting them first.
• Able to effectively engage with internal and external stakeholders and key partners.
• Able to produce detailed and accurate documents to meet our key performance indicators, lettings targets and tenancy management, working autonomously with minimal supervision.

This role is really suited to someone who likes to positively engage with a diverse range of people to get things right first time and produce excellent results for our customers, colleagues and the wider community.

If you feel this could be the right role for you, we would love to hear from you!

Please check out the role profile, which is attached/available by visiting the vacancy on Your Housing Group’s website - www.yourhousinggroup.co.uk/careers.

That all sounds great, what’s in it for me?

In return we offer £26,000 for a 35-hour week, and 25 days annual leave (pro-rata for the duration of the contract) plus Bank Holidays, but our employee offering provides much more than just a competitive salary and holiday allowance.

We trust our people to manage their own diaries, if you need time for an appointment, the school run or an exercise class, as long as it fits with business needs, we’re open to what works for you too. And when you need to collaborate with your team, you can visit Youggle House – our wellbeing, social, collaboration and meeting space, in Birchwood, Warrington.

On top of this, we’ll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through BHSF, that doesn’t just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names.

For more of our great benefits, please see the benefits information sheet attached/ available by visiting the vacancy on Your Housing Group’s career’s website - www.yourhousinggroup.co.uk/careers.

And who are Your Housing Group?

Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford.

As one of the North’s sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year.

We’re an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'.

Additions

This role is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 and therefore as part of the Group’s pre-employment checks, successful applicants will be required to complete a satisfactory Enhanced DBS check.

Closing Date: 3rd October 2024

We review applications as they’re received and reserve the right to close this advert early; if you’re interested, please apply ASAP to avoid disappointment.

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for any applicants who declare they have a disability, if these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Your Housing Group welcomes applications from our customers, however, access to confidential information and probity will be explored to determine whether there is a potential conflict of interest or security issue present which may prevent the Group from being able to proceed with the application. YHG1

Job Title: Housing & Customer Service Manager

Salary: £35,000

Contract: Permanent

Location: Regional – Cheshire/Merseyside

Weekly Hours: 35 hours per week

So…. What is this role exactly?

This is an exciting opportunity for a Housing and Customer Service Manager who will embrace and challenge new opportunities as well as manage a team of colleagues covering a geographical area in one of the two locations above. The housing stock consists of retirement living, sheltered housing schemes. You’ll have a great relationship with our on-scheme businesses such as care teams, bistros, hair salons, gyms in some locations.

We are looking for a highly motivated individual who is keen is getting the right outcome, first time for our customers. With this you’ll also bring your housing knowledge and be a great communicator to lead your team delivering high quality and a desire to achieve, not just personally but collaboratively.

What will my working week look like?

Your role is 9am to 5pm and you will need to ensure your team have appropriate cover in place throughout those core hours and at weekends where the service offers this.

What will I be responsible for doing?

• First and foremost, you will ensure that key performance targets relating to voids, allocations, tenancy and leasehold management, and customer safety and wellbeing are met, ensuring that services are delivered in line with procedures and in collaboration with colleagues from asset management and other teams.
• Create and maintain a positive climate for resident engagement within the area, leading on scheme meetings and resident committee groups, working with your team to develop and manage action plans. Listen to and respond to feedback in line with our customer values and business priorities.

One of the great things about this role having the opportunity to make a real difference for our communities and building a strong, collaborative team of colleagues supporting each other.

Ultimately, we will be driven to get things right first time and lead your team to achieve successful outcomes for our community.

And what would make me stand out from the crowd?

To be a successful as a Housing & Customer Service Manager, here at YHG, you will have….

• Knowledge of housing management legislation and housing/tenancy management principles including managing safety and risk within communal buildings
• Proven experience of managing a dispersed team of people
• Experience of delivering excellent customer service
• Experience working in a specialist, high performing team, achieving performance targets, whilst delivering outstanding services

Ideally you will be….

• A collaborative colleague with the ability to create a positive and resilient team, listening to customers and putting them first
• Able to demonstrable ability to effectively engage with internal and external stakeholders and key partners
• Produce detailed and accurate documents to support decision making and able to work autonomously with minimal supervision

This role is really suited to someone who likes to motivate their team and produce excellent results for our customers, colleagues and the wider community.

If you feel this could be the right role for you, we would love to hear from you!

Please check out the role profile, which is attached/available by visiting the vacancy on Your Housing Group’s website - www.yourhousinggroup.co.uk/careers.

That all sounds great, what’s in it for me?

In return we offer £35,000 for a 35-hour week, and 25 annual leave (holidays also increase with time served) plus Bank Holidays, but our employee offering provides much more than just a competitive salary and holiday allowance.

We trust our people to manage their own diaries, if you need time for an appointment, the school run or an exercise class, as long as it fits with business needs, we’re open to what works for you too. And when you need to collaborate with your team, you can visit Youggle House – our wellbeing, social, collaboration and meeting space, in Birchwood, Warrington.

On top of this, we’ll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through BHSF, that doesn’t just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names.

For more of our great benefits, please see the benefits information sheet attached/ available by visiting the vacancy on Your Housing Group’s career’s website - www.yourhousinggroup.co.uk/careers.

And who are Your Housing Group?

Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford.

As one of the North’s sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year.

We’re an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'.

Additions

As part of our pre-employment checks, this role requires the successful applicant to complete a satisfactory Basic DBS check.

Closing Date: 26th September 2024

We review applications as they’re received and reserve the right to close this advert early; if you’re interested, please apply ASAP to avoid disappointment.

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for any applicants who declare they have a disability, if these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Your Housing Group welcomes applications from our customers, however, access to confidential information and probity will be explored to determine whether there is a potential conflict of interest or security issue present which may prevent the Group from being able to proceed with the application.YHG1

So…. What is this role exactly?

This is an exciting opportunity for a Retirement Living Services Co-ordinator, who is passionate about delivering housing and tenancy services to older people, to become part of our highly supportive team at Maple West and Willow Barns.

We are looking for someone who is passionate about making a difference, who takes pride in providing a professional and high-quality service to our customers.

Our residents are supported and enabled to maintain an independent lifestyle. As the Housing Management Co-ordinator, you will provide all aspects of tenancy management support and advice to all customers, promoting a friendly community atmosphere.

We are a partner of the Sapphire Consortium appointed to deliver 390 high quality retirement apartments as part of a PFI contract in partnership with Stoke-on-Trent city council.

What will I be responsible for doing?

You will be responsible for delivering quality Retirement Living Scheme services, ensuring that excellent customer service is achieved, performance is maximised and all activity supports the achievement of the Groups vision/PFI Contracts and is aligned with the needs of older people.

As our Retirement Living Services Co-ordinator, you will utilise your previous tenancy management skills, have knowledge of retirement/extra care housing, and work in partnership with the Scheme Manager, on-site facilities management and care providers, as well as external agencies to ensure customer’s needs are always met.

It’s a given, you will have great communication skills and be a true “people person”, you will be commercially minded and always on the lookout for opportunities to improve and enhance YHG’s service to our customers.

And what would make me stand out from the crowd?

To be successful as a Scheme Manager, here at YHG, you will have….

• GCSE Maths and English (or equivalent)
• Strong IT skills – e.g. Microsoft Outlook and Word
• Experience of managing Older People’s Housing Services
• Experience of lettings and delivering tenancy managing services in retirement/extra care housing
• Knowledge of retirement living housing and other services for older people in the wider community

Ideally you will be a….

• Collaborative team player
• Excellent communicator, written and verbal
• Ability to prioritise a busy and reactive workload

This role is really suited to someone who likes to interact with customers and members of the public, particularly older people

For more detail on the role, please review the role profile available by visiting the vacancy on our website - www.yourhousinggroup.co.uk/careers

And who are Your Housing Group?

Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford.

As one of the North’s sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year.

We’re an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'.

That all sounds great, what’s in it for me?

In return we offer £26,000 for a 35 hour week, and 25 days annual leave (holidays also increase with time served) plus an allowance for Bank Holidays, but our employee deal offers much more than just a competitive salary and holiday allowance.

Although you are based at 2 sites Willow Barns and Maple West in Stoke-on-Trent you will have access to Youggle House – our wellbeing, social, collaboration and meeting space in Birchwood, Warrington - you may be asked to travel to Youggle House on occasions to meet up with your wider team.

On top of this, we’ll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through BHSF, that doesn’t just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names.

For more of our great benefits, please review the benefits information sheet available by visiting the vacancy on our website - www.yourhousinggroup.co.uk/careers.

This role also offers genuine progression opportunities with training/qualifications on offer and pathways to Scheme Manager or Housing Management Co-ordinator roles.

If you feel this could be the right role for you, we would love to hear from you!

As part of our pre-employment checks, this role requires the successful applicant to complete a satisfactory Basic DBS check.

Closing Date: 25 September 2024

We review applications as they’re received and reserve the right to close this advert early; if you’re interested, please apply ASAP to avoid disappointment.

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for anyone who resides in a Your Housing Group property and any applicants who declare they have a disability. If these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Some roles may be subject to probity checks which will override the scheme where a potential conflict of interest or a probity matter has been identified. YHG1

Job Title: Grounds Maintenance Operative

Salary: £24,960

Contract: Permanent

Location: Roundwood Drive, St Helen’s

Weekly Hours: 40

So…. What is this role exactly?

This is an exciting opportunity for a Grounds Maintenance operative based in St Helen’s or Runcorn to work on various Your Housing Group sites across the North West.

As a Grounds Maintenance Operative, working as part of a small and supportive team, you will use your previous experience to deliver grounds maintenance, landscaping and environmental services to Your Housing Group’s customers, ensuring the highest standards of quality, safety and customer care at all times.

We are looking for a passionate and experienced grounds maintenance operative who can carry out a high standard of work.

What will my working week look like?

Monday to Friday 8am to 4.30pm. Starting and finishing work at Roundwood Drive.

What will I be responsible for doing?

First and foremost, you will be able to:

• Carry out grass cutting, shrub pruning, weed control and various landscaping ad hoc works.
• Be a strong team player with solid communication skills.
• Be trained and competent to use and maintain a range of associated powered landscaping tool and equipment.
• Be able to demonstrate using your initiative.
• Hold a full valid UK driving licence.

In addition to the above you will embrace the culture of continuous improvement to support Value for Money throughout the organisation and have a passion for doing things right first time.

That all sounds great, what’s in it for me?

In return we offer £24,960 for a 40-hour week, and 22 days annual leave, plus 3 discretionary days between Christmas & New Year, plus Bank Holidays but our employee offering provides much more than just a competitive salary and holiday allowance.

On top of this, we’ll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 6%), an advanced level Healthcare cash plan through BHSF, that doesn’t just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets and a huge range of discounts with some of the biggest high street and online names.

And who are Your Housing Group?

Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford.

As one of the North’s sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by building over 100 new homes a year and continually reinvesting in our 29,000 properties, tailoring our services to meet the diverse needs of our customers. Our Repairs and Maintenance teams play a huge part in delivering these services to our customers.

We’re an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'.

Additions

As part of our pre-employment checks, this role requires the successful applicant to complete a satisfactory Basic DBS check.

Closing Date: 25th September 2024

We review applications as they’re received and reserve the right to close this advert early; if you’re interested, please apply ASAP to avoid disappointment.

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for any applicants who declare they have a disability, if these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Your Housing Group welcomes applications from our customers, however, access to confidential information and probity will be explored to determine whether there is a potential conflict of interest or security issue present which may prevent the Group from being able to proceed with the application.YHG1

So…. What is this role exactly?

This is an exciting opportunity for a Housing and Customer Services Coordinator to join an existing team, who will deliver strong, high quality, customer focused and proactive housing management and support to customers in our Older Peoples Services. You will be organised and able to respond quickly to manage and contribute to the delivery of services across the wider team to ensure excellent customer services are provided.

The Older Peoples team are going through an exciting period of change and developing a new service offer to our great customers and you would be at the forefront of that change.

We are looking for highly motivated individuals who are focused on getting the right outcome, first time for our customers.

What will my working week look like?

The core hours for our customers are 9am to 5pm so we need to ensure adequate cover is in place to support our service offer.

What will I be responsible for doing?

One of the great things about this role is having the opportunity to make a real difference for our customers and communities and being part of a collaborative team of colleagues supporting each other.

Ultimately, you will be driven to get things right first time to achieve successful outcomes for our customers and manage buildings and risk.

And what would make me stand out from the crowd?

To be a successful as a Housing and Customer Services Coordinator, here at YHG, you will have….

• Knowledge of housing management legislation and housing/tenancy management principles including managing safety and risk within communal buildings
• Experience of delivering excellent customer service
• Ability to travel easily between sites in a very reactive role
• Experience of working in a specialist, high performing team, achieving targets, whilst delivering outstanding services

Ideally you will be….

• A collaborative colleague with the ability to create a positive environment, listening to customers and putting them first
• Able to effectively engage with internal and external stakeholders and key partners
• Able to produce detailed and accurate documents to meet our key performance indicators, lettings targets and tenancy management, working autonomously with minimal supervision

This role is really suited to someone who likes to positively engage with a diverse range of people to get things right first time and produce excellent results for our customers, colleagues, and the wider community.

If you feel this could be the right role for you, we would love to hear from you!

Please check out the role profile, which is attached/available by visiting the vacancy on Your Housing Group’s website - www.yourhousinggroup.co.uk/careers.

That all sounds great, what’s in it for me?

In return we offer £26,000 for a 35-hour week, and 25 days annual leave (holidays also increase with time served) plus Bank Holidays, but our employee deal offers much more than just a competitive salary and holiday allowance.

When you need to collaborate with your team, you can visit Youggle House – our wellbeing, social, collaboration and meeting space, in Birchwood, Warrington.

On top of this, we’ll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through BHSF, that doesn’t just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names.

For more of our great benefits, please see the benefits information sheet attached/ available by visiting the vacancy on Your Housing Group’s career’s website - www.yourhousinggroup.co.uk/careers.

And who are Your Housing Group?

Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford.

As one of the North’s sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year.

We’re an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'.

Additions

As part of our pre-employment checks, this role requires the successful applicant to complete a satisfactory Basic DBS check.

Closing Date: 13 September 2024

We review applications as they’re received and reserve the right to close this advert early; if you’re interested, please apply ASAP to avoid disappointment.

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for anyone who resides in a Your Housing Group property and any applicants who declare they have a disability. If these applicants meet the minimum requirements for the role (as set out in the role profile and/or advert) they will be guaranteed an interview. Some roles may be subject to probity checks which will override the scheme where a potential conflict of interest or a probity matter has been identified. YHG1

So…. What is this role exactly?

This is an exciting opportunity for a Housing and Customer Services Coordinator to join an existing team, who will deliver strong, high quality, customer focused and proactive housing management and support to customers in our Older Peoples Services. You will be organised and able to respond quickly to manage and contribute to the delivery of services across the wider team to ensure excellent customer services are provided.

The Older Peoples team are going through an exciting period of change and developing a new service offer to our great customers and you would be at the forefront of that change.

We are looking for highly motivated individuals who are focused on getting the right outcome, first time for our customers.

What will my working week look like?

The core hours for our customers are 9am to 5pm so we need to ensure adequate cover is in place to support our service offer.

What will I be responsible for doing?

One of the great things about this role is having the opportunity to make a real difference for our customers and communities and being part of a collaborative team of colleagues supporting each other.

Ultimately, you will be driven to get things right first time to achieve successful outcomes for our customers and manage buildings and risk.

And what would make me stand out from the crowd?

To be a successful as a Housing and Customer Services Coordinator, here at YHG, you will have….

• Knowledge of housing management legislation and housing/tenancy management principles including managing safety and risk within communal buildings
• Experience of delivering excellent customer service
• Ability to travel easily between sites in a very reactive role
• Experience of working in a specialist, high performing team, achieving targets, whilst delivering outstanding services

Ideally you will be….

• A collaborative colleague with the ability to create a positive environment, listening to customers and putting them first
• Able to effectively engage with internal and external stakeholders and key partners
• Able to produce detailed and accurate documents to meet our key performance indicators, lettings targets and tenancy management, working autonomously with minimal supervision

This role is really suited to someone who likes to positively engage with a diverse range of people to get things right first time and produce excellent results for our customers, colleagues and the wider community.

If you feel this could be the right role for you, we would love to hear from you!

Please check out the role profile, which is attached/available by visiting the vacancy on Your Housing Group’s website - www.yourhousinggroup.co.uk/careers.

That all sounds great, what’s in it for me?

In return we offer £26,000 for a 35-hour week, and 25 days annual leave (holidays also increase with time served) plus Bank Holidays, but our employee deal offers much more than just a competitive salary and holiday allowance.

When you need to collaborate with your team, you can visit Youggle House – our wellbeing, social, collaboration and meeting space, in Birchwood, Warrington.

On top of this, we’ll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through BHSF, that doesn’t just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names.

For more of our great benefits, please see the benefits information sheet attached/ available by visiting the vacancy on Your Housing Group’s career’s website - www.yourhousinggroup.co.uk/careers.

And who are Your Housing Group?

Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford.

As one of the North’s sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year.

We’re an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'.

Additions

As part of our pre-employment checks, this role requires the successful applicant to complete a satisfactory Basic DBS check.

Closing Date: 10th September 2024

We review applications as they’re received and reserve the right to close this advert early; if you’re interested, please apply ASAP to avoid disappointment.

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for anyone who resides in a Your Housing Group property and any applicants who declare they have a disability. If these applicants meet the minimum requirements for the role (as set out in the role profile and/or advert) they will be guaranteed an interview. Some roles may be subject to probity checks which will override the scheme where a potential conflict of interest or a probity matter has been identified. YHG1

Job Title: Insurance Coordinator

Salary: £24,000

Contract: Permanent

Location: Homebased Northwest

Weekly Hours: 35

So…. What is this role exactly?

Are you detail-oriented, highly organised and inquisitive individual who love to work with a range of people? – then this role might be perfect for you!

As an Insurance Coordinator you will play a vital role in how the group manages insurance claims by managing the flow of information, undertaking investigations and analysis, and preparing key management information.

You will do this by being a key point of contact for internal and external stakeholders, so it is essential that you have excellent communication skills with a great can-do attitude and strong problem-solving skills.

We're committed to continuous improvement here at YHG, and your fresh perspective will be invaluable in identifying opportunities for improvement and good practice across claims management.

We are looking for - A highly inquisitive, friendly individual, who is analytical, great with deadlines and can juggle multiple things at once.

That’s not all however, you must have a real enthusiasm for getting to the root of issues, have great administration skills and be able to manage multiple enquiries in addition to having a keen eye for detail.

What will my working week look like?

No two days will be alike as this is a really varied role and you will liaise with customers, internal colleagues and insurer and brokers.

You will be part of a small but friendly team who will work closely with you in this role and you'll receive plenty of support as you learn the ropes and take on new challenges.

You will however be homebased, living within the Northwest, within a reasonable travelling distance of our Head Office in Warrington, to attend meetings and training courses. You’ll be required to visit our Head Office approximately once a week.

What will I be responsible for doing?

As an Insurance Coordinator, you'll be at the heart of our insurance claims management process and managing queries from a range of stakeholders.

You'll be juggling multiple tasks and will serve as the initial point of contact for enquiries into the team and will be making sure we stay on top of our deadlines and collating a range of data.

Your analytical skills will be put to the test as you uncover patterns and trends in our claims data, helping us make improvements and providing quality management information.

You'll be the go-to person for updates and must be extremely organised and ensure trackers and mailboxes are kept up to date.

There is real variety in this role! And you will be involved in a range of different scenarios that makes this an exciting role. You will be working with all parts of the business and at all levels, so it’s crucial that you can be engaging, supportive but have a real eye for detail.

If this sounds like something you can do and think you have what it takes, then we want to hear from you!

And what would make me stand out from the crowd?

To be a successful as Insurance Coordinator, here at YHG, you will have….

• A high degree of personal initiative and autonomy with exceptional interpersonal skills.
• Prior experience of working in an claims related role.
• Ideally knowledge or experience of insurance within a regulated sector (this is not essential however)
• Strong analytical skills and highly inquisitive.
• Very organised and methodical and have great excel skills.

Strong communication and problem-solving skills are essential as you'll collaborate closely with both internal and external stakeholders. We're committed to continuous improvement, and your fresh perspective will be invaluable in identifying opportunities to enhance our insurance operations.

For more detail on the role, please review the role profile available by visiting the vacancy on our website - www.yourhousinggroup.co.uk/careers.

That all sounds great, what’s in it for me?

In return we offer a salary of £24,000 a 35-hour week, and 25 days annual leave (holidays also increase with length of service) plus Bank Holidays, but our employee offering provides much more than just a competitive salary and holiday allowance.

At Team YHG we measure performance on outputs and quality, not hours and minutes. We offer a flexible, homeworking culture where you’re trusted to get the job done. If you need time for an appointment, the school run or an exercise class, if it fits with business needs, we’re open to what works for you too. And when you need to collaborate with your team, you can visit Youggle House – our purpose-built collaboration, wellbeing, and social space in Birchwood, Warrington.

On top of this, we’ll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through BHSF, that doesn’t just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names.

For more of our great benefits, please review the benefits information sheet available by visiting the vacancy on our website - www.yourhousinggroup.co.uk/careers.

And who are Your Housing Group?

Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford.

As one of the North’s sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year.

We’re an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'.

Closing Date: 30th August 2024

We review applications as they’re received and reserve the right to close this advert early; if you’re interested, please apply ASAP to avoid disappointment.

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for anyone who resides in a Your Housing Group property and any applicants who declare they have a disability. If these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Some roles may be subject to probity checks which will override the scheme where a potential conflict of interest or a probity matter has been identified. YHG1

So…. What is this role exactly?

Your Housing Group is looking for another experienced Developer with C# skills to join a growing, multi-disciplined team where you can have a huge influence over the technology and what we deliver over the next few years.

We are looking for somebody who is passionate about continuously improving team culture, as part of the corporate digital vision, whilst helping identify and deliver measurable value and iterative products as part of our Digital Transformation.

What will my working week look like?

You will be homebased, living within the North West within a reasonable travelling distance of our Head Office in Warrington, to attend meetings and training courses. You’ll be required to visit our Head Office approximately 4 times a month.

What will I be responsible for doing?

First and foremost, you will be responsible for delivering software development on our digital stack against stories in azure DevOps. You will be working with C#, Azure, MVC, AngularJS, Web.

As our Full Stack Developer, you will….

• take ownership of assigned software and non-software deliverables
• participate in daily stand-ups, working closely with Product Owners and QAs to ensure quality development of new features and services
• troubleshoot, problem-solving, with a drive to figure out root cause of technical code issues across our full digital stack
• ensure code is written in line with best practice, relevant standards and compliance

One of the great things about this role is that within our collaborative working environment, you’ll be encouraged to stay up to date with technology, with opportunities to cross skill into Dynamics, Biztalk, Azure, Angular and Umbraco.

And what would make me stand out from the crowd?

To be a successful Full Stack Developer, here at YHG, you will have….

• Strong experience in C#
• Experience with using Web API SOAP & REST Web Services
• Visual Studio/TFS, JavaScript, JSON, AngularJS, WCF, LINQ
• Proficient with techniques for Continuous Integration & Deployment

Ideally you will ….

• Have a passion for Agile / Scrum methodology practices
• Be a collaborative team player
• Have excellent communication skills

This role is really suited to someone who has a passion for software development and has a keen creative eye for doing things differently.

This role also offers genuine progression opportunities with opportunities to cross skill into Dynamics, Biztalk, Azure, Angular and Umbraco.

If you want to take the next step in your career as a developer with us, we would love to hear from you!

For more detail on the role, please review the role profile available by visiting the vacancy on our website - www.yourhousinggroup.co.uk/careers.

That all sounds great, what’s in it for me?

In return we offer £50,0830 to £60,000 for a 35-hour week, and 25 days (add in pro-rata if part time role) annual leave (holidays also increase with time served) plus Bank Holidays, but our employee offering provides much more than just a competitive salary and holiday allowance.

At #TeamYHG we measure performance on outputs and quality, not hours and minutes. We offer a flexible, homeworking culture where you’re trusted to get the job done. If you need time for an appointment, the school run or an exercise class, if it fits with business needs, we’re open to what works for you too. And when you need to collaborate with your team, you can visit Youggle House – our purpose-built collaboration, wellbeing, and social space in Birchwood, Warrington.

On top of this, we’ll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through BHSF, that doesn’t just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names.

For more of our great benefits, please review the benefits information sheet available by visiting the vacancy on our website - www.yourhousinggroup.co.uk/careers.

And who are Your Housing Group?

Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford.

As one of the North’s sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year.

We’re an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'.

Closing Date: 19th August 2024

We review applications as they’re received and reserve the right to close this advert early; if you’re interested, please apply ASAP to avoid disappointment.

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for any applicants who declare they have a disability, if these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Your Housing Group welcomes applications from our customers, however, access to confidential information and probity will be explored to determine whether there is a potential conflict of interest or security issue present which may prevent the Group from being able to proceed with the application. YHG3

So…. What is this role exactly?

This is an exciting opportunity for an experienced Housing Assistant to join Grove Village Housing Management team, to support with delivering a range of professional housing and estate management services to our customers.

Grove Village is a housing estate comprising of circa 1000 rented and privately owned properties situated in Ardwick just outside Manchester City Centre and offers unique housing experience.

We are looking for an enthusiastic and passionate Housing Assistant that thrives on providing excellent customer service and continuously seeks to improve performance.

What will my working week look like?

This is an office based position providing first point of contact for our customers living on Grove Village. This could be face to face, over the phone or via email providing all aspects of housing management services. The office is open 9am-5pm, Monday to Friday and you will work a shift rota between 8.30am and 5pm.

What will I be responsible for doing?

First and foremost, you will be first point of contact for our rented and leasehold customers living on the estate. You will provide administrative support to the Housing Officers eg preparation of various documents, invoice coding, purchase orders, repairs reporting and monitoring, rent and service charge reviews etc.

One of the great things about this role is working within a great team providing tangible support to our customers.

System management is an important part of the role and you will maintain property management information, including updating of Orchard Housing, website pages, spreadsheets, databases, standard letters etc. Maintain databases and internal records for all initiatives and transactions managed within the team, ensuring accurate information is provided for management information.

And what would make me stand out from the crowd?

To be successful as a Housing Assistant, here at YHG, you will have….

• experience of working within a housing function
• experience of providing great customer service
• experience of using all Microsoft applications

Ideally you will be a

• collaborative team player
• willing to provide feedback to improve the services we offer

This role is really suited to someone who likes to meet customers face to face and is happy working within an office environment.

If you feel this could be the right role for you, we would love to hear from you!

For more detail on the role, please review the role profile available by visiting the vacancy on our website - www.yourhousinggroup.co.uk/careers.

That all sounds great, what’s in it for me?

In return we offer £22000-£25000 for a 35-hour week, and 25 days annual leave (holidays also increase with time served) plus Bank Holidays, but our employee offering provides much more than just a competitive salary and holiday allowance.

Although you are based at Grove Village you will also have access to Youggle House – our wellbeing, social, collaboration and meeting space in Birchwood, Warrington - you may be asked to travel to Youggle House to meet up with your wider team for meetings and training when required.

On top of this, we will provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through BHSF, that does not just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names.

For more of our great benefits, please review the benefits information sheet available by visiting the vacancy on our website - www.yourhousinggroup.co.uk/careers.

And who are Your Housing Group?

Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford.

As one of the North’s sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year.

We’re an employer of choice, over 88% of colleagues here recommend us as a 'great place to work

Closing Date: 6th August 2024

We review applications as they’re received and reserve the right to close this advert early; if you’re interested, please apply ASAP to avoid disappointment.

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for any applicants who declare they have a disability, if these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Your Housing Group welcomes applications from our customers, however, access to confidential information and probity will be explored to determine whether there is a potential conflict of interest or security issue present which may prevent the Group from being able to proceed with the application.YHG1

So…. What is this role exactly?

This is an exciting opportunity for a Trainer within the ICT Operations Department.

You will enjoy the position as it offers a diverse range of responsibilities. You will have the opportunity to work with various systems, engage with stakeholders from across the business, and be part of a supportive team with a strong work ethic.

We are looking for an individual who exudes passion for their work, upholds a steadfast commitment to quality, excels in being meticulously organised and creating training and procedural documents, videos and e-learning, demonstrates exceptional attention to detail, possesses the ability to inspire others, and exhibits top-notch interpersonal skills.

What will my working week look like?

You will be homebased, living within the North-West, within a reasonable travelling distance of our Head Office in Warrington, to be able to deliver in house training courses and attend meetings when needed.

What will I be responsible for doing?

Your role in the Training team is not just important, it's crucial. Your creative flair and experience will be instrumental in developing clear and engaging face-to-face and webinar IT training and ‘how-to’ guides for colleagues within the business.

As part of your role, you will become a system expert on our Housing, Finance and Document Management systems, to ensure your colleagues have the knowledge and ability to enable them to make the most effective use of the Group’s IT resources and navigate the systems ensuring your colleagues can effectively deliver in their roles.

Don’t worry if you’ve not used these systems before; if you’re tech-savvy, you’ll soon pick them up. This role offers a great opportunity for learning and growth.

And what would make me stand out from the crowd?

To be a successful as Trainer, here at YHG, you will have…. extensive experience in delivering training and creating training and procedural materials. Your skillset should include:

• High levels of IT literacy (Microsoft Office, Word, Excel, Visio, Project).

• GCSE Maths and English (or equivalent) and attention to detail.

• Significant experience producing clear, well-structured training and procedural documents, videos, and e-learning content. It would be beneficial to have IT training experience.

• It is crucial for you to establish and maintain positive relationships within the group. Understanding your audience and confidently delivering webinars or face-to-face training is also essential for customers with varying IT literacy levels.

Ideally you will be a …….

• Role model for excellent customer service, with excellent communication and influencing skills, with a natural inclination to go the extra mile.
• Excellent manager of your time to flexibly handle multiple priorities and work in a fast-paced environment.
• Collaborative team player.

This role is really suited to someone who enjoys being customer-facing, is personable when delivering training, can address an audience appropriately, and can work independently from home and manage their time effectively.

If you feel this could be the right role for you, we offer a competitive salary, flexible working hours, and the opportunity to work from the comfort of your home or the office, depending on the needs of the business. We would love to hear from you!

For more detail on the role, please review the role profile available by visiting the vacancy on our website - www.yourhousinggroup.co.uk/careers.

That all sounds great, what’s in it for me?

In return we offer £24k to 30k for a 35-hour week, and 25 days annual leave (holidays also increase with time served) plus Bank Holidays, but our employee offering provides much more than just a competitive salary and holiday allowance.

At #TeamYHG we measure performance on outputs and quality, not hours and minutes. We offer a flexible, homeworking culture where you’re trusted to get the job done. If you need time for an appointment, the school run or an exercise class, if it fits with business needs, we’re open to what works for you too. And when you need to collaborate with your team, you can visit Youggle House – our purpose-built collaboration, wellbeing, and social space in Birchwood, Warrington.

On top of this, we’ll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through BHSF, that doesn’t just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names.

For more of our great benefits, please review the benefits information sheet available by visiting the vacancy on our website - www.yourhousinggroup.co.uk/careers.

And who are Your Housing Group?

Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford.

As one of the North’s sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year.

We’re an employer of choice, over 88% of colleagues here recommend us as a 'great place to work.

Closing Date: 16th July 2024

We review applications as they’re received and reserve the right to close this advert early; if you’re interested, please apply ASAP to avoid disappointment.

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for any applicants who declare they have a disability, if these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Your Housing Group welcomes applications from our customers, however, access to confidential information and probity will be explored to determine whether there is a potential conflict of interest or security issue present which may prevent the Group from being able to proceed with the application. YHG1