Total 42 Manager level Quality Assurance / Control job vacancies in Office - Bangalore MG Road

Working with the Global Sr. Trade Compliance Manager for John Crane and the APAC Trade Compliance Director for Smiths Group to define and execute project objectives and continuous improvement initiatives and internal controls in Tariff Classification, origin determination, customs valuation, Export Control and Sanctions

Responsibilities:

• Implementation, monitoring and roll out of Smith’s overarching Trade Compliance Policies within the APAC region
• Interface with 3rd Party customs brokerage providers in the region raising and monitoring customs compliance standards and developing key performance indicators to continually raise customs compliance standards
• Support and develop our part time John Crane Trade Compliance Officer network in the region and coordinate process and procedure standardization across the region
• Duty Optimization Monitor and review Logistics/Broker Performance Process Controls & Process Improvement gains
• Single point of contact and Trade Compliance Officer (TCO) for any Trade Compliance related issues and queries, both internally and externally.
• Evaluating our business operations and processes
• Consulting across business operational functions, providing guidance and contributing specialized Trade Compliance knowledge
• Monitoring changes to applicable local trade laws, regulations and requirements and advise stakeholders on the potential impact and recommendations on changes required
• Conducting regular internal self-assessments of the site’s import and export activities, in coordination with other functions
• Evaluating John Crane India’s customs valuation methodology and defending customs values to SVB in coordination with local Finance and global Tax & Transfer Pricing.
• Recommending solutions and determining requirements to build efficient and effective processes and internal controls
• Business Partner for cross-functional teams [Sales, Purchases, Finance and Supply Chain Operations] by executing the following processes: ERP Trade Data Management; E-invoice and E-way Bill Management; Execution of Letter of Credit transactions; Transactional Reviews, Origin and FTA, Tax Refunds and export incentives.
• Monitoring the requirements under DGFT, FEMA and Import/Export compliances
• Reduce Duty Spend in Region Optimize Duty and customs relief programs in the region
• Assist internal cross functions to provide solutions
• Reviewing transactions from a trade compliance perspective
• Build internal trade compliance program in region
• Build internal controls
• Productivity Gains

 

 

1. Development and implement marketing strategy to address and a build a comprehensive marketing plan to deliver value to our Chinese clients
2. Work closely with the lines of services by providing productive relationships that foster trust and create opportunities for the Firm
3. Prepare marketing and media communication materials in Chinese language
4. Familiarise with preparing reports and financial statements in Chinese
5. Plan, run and oversee marketing events including conferences, seminars and client workshops
6. Liaising with and servicing the Firm's Chinese clients
7. Familarise and able to advise clients in China the benefits of operating their current businesses in Singapore
8. Contacts and network with the coporate secretarial and tax firms in China (i.e. work experiences in China) to create opportunities for collaboration with the Chinese firms across lines of services (Consulting, Assurance, Accounting and Tax)
9. Conversant in English and Chinese to be able to bridge the linguistic and cultural barriers and help to promote interation between our Chinese clients and the local SMEs

Job Description:

• Oversees and manage the day-to-day operation of the Nursing Department, ensuring high standards of patients care and staff performance
• Manage and lead quality improvement initiatives, identifying areas for the enhancement and implementing best practices
• Conducts training for staff and nurses on the quality improvement, new technologies and innovative care practices
• Supports Nursing in managing and administrate research grant, ensuring compliance with grant requirements, timelines, and budgets
• Ensures compliance with healthcare regulations and organizational policies. Supports Nursing in compliance to audits’ standards
• Any ad-hoc duties as per assigned

Requirement:

• Bachelor's Degrees in Business Administration/ Engineering / Industrial Design/ Healthcare or equivalent

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams. **

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

Job Description:

• Oversees and manage the day-to-day operation of the Nursing Department, ensuring high standards of patients care and staff performance
• Manage and lead quality improvement initiatives, identifying areas for the enhancement and implementing best practices
• Conducts training for staff and nurses on the quality improvement, new technologies and innovative care practices
• Supports Nursing in managing and administrate research grant, ensuring compliance with grant requirements, timelines, and budgets
• Ensures compliance with healthcare regulations and organizational policies. Supports Nursing in compliance to audits’ standards
• Any ad-hoc duties as per assigned

Requirement:

• Bachelor's Degrees in Business Administration/ Engineering / Industrial Design/ Healthcare or equivalent

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams. **

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

Job Description & Requirements

KEY RESPONSIBILITIES

• Manage assurance engagements by defining the audit strategy in consultation with the director / partner and execute it in compliance with the firm’s policies and protocols. When required, you'll personally execute complex audit procedures and lead teams or parts of teams on engagements, depending on the size of the engagement.
• Manage projects and engagements profitably by leading the team to perform efficiently.
• Monitor the assurance team's progress against the plan and alter it when needed.
• Cultivate and manage business development opportunities. Generate new business opportunities by understanding the services provided by our sister concerns and actively assess/present ways to apply knowledge and services.
• Conduct timely performance reviews and provide performance feedback/on-the-job training.mbers attain experiences that cultivate technical competencies.
• Developpeople by encouraging individuals to think for themselves and take responsibility for their contributions to the assurance team.
• Conduct timely performance reviews and provide performance feedback/on-the-job training.
• Maintaincooperative relationships with other assurance teams.
• Develop and maintain long-term productive client relationships and networks.

SKILLS AND ATTRIBUTES

• Work effectively as a team member, sharing responsibility, providing support, maintaining communication and updating senior team members on progress.
• Contribute ideas/opinions to the assurance teams and listen/respond to other assurance team members' views.
• Demonstrate professionalism and competence in the audit client's environment.
• Strong written and verbal communication skills.
• Good project management skills.
• Integrity within a professional environment.

TO QUALIFY

• A Bachelor's degree in Accounting, Finance, or a related field.
• Obtained or in the final stages of obtaining CPA Singapore qualification.
• Working knowledge of Caseware audit software a strong advantage.
• At least 3 years of related work experience in a managerial role.

• Capable of traveling within the ASEAN region and responsible for effectively implementing sales strategies and plans to meet individual and team goals.
• Develop and enhance assigned accounts to boost overall sales and profitability, ensuring a healthy sales pipeline and creating new opportunities.
• Achieve sales targets, profit goals, and strategic objectives for the designated regions.
• Provide strategic direction, vision, and action plans to enhance customer loyalty and sales within ASEAN for Products & Solutions.
• Actively participate in and contribute to the Country Growth Plan for ASEAN and Oceania.
• Seek to acquire new customers in ASEAN and Oceania.
• Expand our system integrator and distribution network within the ASEAN market.
• Conduct monthly reviews with distributors to identify early project opportunities in ASEAN.
• Monitor debts and manage collections.
• Engage in active sales visits with distributors, consultants, system integrators, panel builders, and end users.
• Conduct market research and gather feedback on:Market information
  Competitors and pricing
  Customer behavior
  Market values
  

For interested applicants, kindly send your resume in Word/PDF format

Kindly include the following in your resume.

• Current Salary
• Expected Salary
• Availability
• Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (23S1595/R23116355)

This is a new and exciting role reporting into the Head of Safety working nationally across the Booker Group.

In this role you will provide strategic direction to the business in the areas of food and health and safety compliance. You will lead the Food & Safety Compliance teams in the delivery of competent advice to enable the company to meet relevant legal requirements; drive improvements in standards; mitigate risk; and promote a positive safety culture.

You will support the senior leadership team in setting companywide objectives and play an important role in the governance and monitoring of safety, providing accurate updates on performance.

The role spans all parts of the Booker Group, and you will have responsibility through your teams to continuously review standards by analysing data and reviewing the outputs from third parties.

You will work closely with Tesco Group Safety teams to identify opportunities for continuous improvement in Booker policies and procedures and to ensure compliance with Group Safety Standards, helping to make sure “Everyone, Every Day, Home Safely” is achieved.

By providing leadership and team management to the Food and Safety teams across the Booker Group you will help to develop and review training, policies and procedures that equip sites with the tools that they need to achieve compliance and drive standards.

You will take the lead in dealing with relevant enforcement activities and challenges as well as dealing with outputs of third party suppliers, including audits, pest management and fire risk assessment

Through Business Partnering senior leaders across the Group you will agree and set objectives which deliver quantifiable improvements on the areas under your remit while overseeing the continuous review of policies and procedures against Tesco Group Safety Blueprint and Safety Standards.

Through the teams that you manage, you will ensure that the business is informed of and prepares for forthcoming changes in legislation or best practice which will have an impact.

You will be able to demonstrate experience in managing teams and Business Partnering across a wide network and with your experience from previous roles with health and safety responsibilities be able to build strong relationships to effectively collaborate, influence and deliver through others.

In the role you will be able to develop strategy and objective setting, driving continuous improvement. With the ability to think on your feet and make informed decisions at short notice you will be self-motivated and be able to organise your own work schedule to deliver on time.

Good written and verbal communication skills are key to the role and you will possess a NEBOSH level 7 qualification or equivalent as well as Food Safety Level 4.

It is a National role that will require plenty of travelling and we will provide a car allowance or travel allowance.

CBRE, a leading global provider of integrated facilities and corporate real estate management, is seeking a highly motivated and experienced Quality and Compliance Manager to oversee the APAC region.

As the Quality and Compliance Manager, you will play a crucial role in ensuring customer quality and compliance with GxP services delivered across the sites under your responsibility. You will manage a team of 3-5 direct reports in the realm of real estate and facilities management.

Responsibilities

• Lead the implementation and management of the Quality Management System (QMS) across the APAC region, ensuring compliance with regulatory standards and client-specific requirements.
• Actively participate in quality-of-service delivery for regulated services provided by CBRE and subcontractors in the facility and real estate management sphere.
• Interface with the Client's Quality Assurance team to support routine quality assurance and quality control operations.
• Collaborate with CBRE Excellence Centers on Quality Events, CAPAs, Change Controls, and Root Cause Analysis processes.
• Provide local support by ensuring timely and quality inputs to CBRE Excellence Centers for these processes.

Major Accountabilities/Tasks:

• Oversee the day-to-day quality and compliance aspects with the operations team at one or more account sites.
• Monitor GxP operations at each site to ensure compliance with local and global regulatory standards and client-specific requirements.
• Serve as the primary point of contact for client teams and subcontractors regarding training and compliance matters.
• Drive self-inspection programs and vendor management initiatives within the facility and real estate management context.
• Provide leadership and support to the project team to ensure consistency in approach and standards.
• Ensure all master service agreement and quality agreement deliverables are executed in accordance with contract terms.
• Conduct Gemba walks and GxP performance management activities, fostering a quality culture within CBRE and subcontractor on-site teams.
• Lead, analyze, define, execute, and implement project plans in collaboration with project teams.
• Perform vendor qualification, including surveys and risk assessments of potential vendors.
• Report on project progress and vendor qualifications to the Quality Leadership Team, escalating issues as necessary.
• Define and implement processes, procedures, and related documentation for continuous improvement in project management and vendor qualification.

Requirements:

• Bachelor's degree in Engineering or equivalent related work experience.
• Minimum 5+ years of related work experience, preferably within a quality organization in the Life Science Environment, Pharma, Cosmetics, or Food Industries.
• Minimum ISO 9001 certification required.
• Proven leadership experience in facilities management or real estate is essential.
• Ability to work collaboratively with cross-functional teams and make informed decisions.
• Excellent communication skills, both written and verbal.
• Strong leadership skills to establish and maintain high standards.

If you are a highly motivated individual with a strong background in Quality and Compliance within the facilities management or real estate sector, we invite you to apply for this exciting managerial position. Join our team and make a significant impact on ensuring customer satisfaction and compliance with GxP services across the APAC region. Apply now!

Please note that only qualified candidates will be contacted for further consideration.

Excellent opportunity to join a well-reputed international financial institution that is looking to hire a Senior Regulatory Compliance Manager for its APAC Compliance team. This is an expansion headcount and since the organisation is aggressively growing there will be opportunity for professional growth. This can be a team lead or an individual contributor role depending on the candidates preference and skill sets.

Job Responsibilities:

• Provide business and regulatory compliance advice and guidance to business units and senior management
• Update policies, procedures and controls to meet regulatory requirements of MAS.
• Supervise licensing, regulatory change management, complaints handling, compliance monitoring, conflict of interests management, cross-border marketing, market abuse, outsourcing, training and management reporting
• Advising on business expansion, innovative products, customer transactions and regulatory issues in APAC i.e. Singapore and Hongkong
• Perform compliance risk assessment and ensure effective measures are in place to identify, assess and mitigate risks
• Assist in audits, investigations and responding to queries from regulators and exchanges
• Participate in strategic projects to upgrade digital platforms

The Successful Applicant:

• Minimum 10 years of experience in regulatory compliance in financial services or regulatory environment
• Work experience in audit firms, banks, brokerages or financial services firms
• Professional certification in compliance is advantageous
• 
  

Please reach out to Suhani Malhotra at smalhotra@strivex.sg for a confidential discussion.

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No : 23S2077

Registration No : R1770166

The Income Compliance team is a strategic partner and trusted business advisor to Income. The Compliance team holds the responsibility of ensuring that Income adheres to regulatory requirements within the constantly dynamic and evolving regulatory landscape. The Compliance team works closely with internal stakeholders and Business Units (“BUs”) to navigate and assess regulatory risks. This involves developing effective and feasible solutions as well as actively shaping and promoting a strong Compliance culture in Income.

About the role

This role reports to the Section Head of Regulatory Compliance. The Regulatory Compliance Section is part of the wider Compliance Department at Income which also includes the Market Conduct Compliance Section and AML Compliance Section. The Compliance Department reports to the Head of Compliance. The candidate will have the opportunity to work closely with other BUs and stakeholders, including the Head of Compliance and Senior Management, in relation to all compliance matters.

The candidate will be involved in Regulatory Compliance work specialising in Personal Data Protection matters.

The candidate should be familiar with compliance functions in the financial industry and be capable of executing

the following responsibilities:

• Monitor and assess the Company's personal data protection policies and practices, to ensure compliance with the PDPA. This includes identifying risks associated with the collection, use, disclosure and storage of personal data understand their impact and propose measures to manage these risks.
• Establish and maintain documentation of record processing, privacy checklist, data mapping, legitimate interested assessment and Data Privacy Impact Assessment (DPIA) to identify, assess and address business risks, based on the Company's functions, needs and processes.
• Conduct audits, analyze findings and implement changes to address identified gap.
• Act as a point of contact for data subjects in all matters concerning data privacy and security issues.
• Managing personal data protection related queries and complaints
• Devise, conduct and provide guidance, sharing session on data protection best practices and promote a culture of compliance within the Company.
• Assist to implement and continuously develop, review the company's data protection policies and processes.
• Ensure proper, management of data breach and security incident, including preparation and submission to the PDPC of reports and other documentation concerning security incidents or data breaches within the prescribed period.
• Developing, implementing, and managing compliance programs in accordance with regulatory requirements
• Identifying areas of non-compliance and developing action plans to rectify them
• Provide advice and training on other regulatory requirements, policies and standards of professional conduct.
• Assist in any other regulatory matters

Qualifications

• At least a Bachelor's degree or above in a relevant discipline
• Any relevant professional qualification or certification will be an added advantage.
• At least 6-8 years of work knowledge and experience in compliance.
• Proficient in compliance advisory on regulations, policies and standards, including knowledge in area of data protection compliance area, privacy management.
• Must be proficient in MS Office and its applications.
• Has strong written and verbal communication skills. Ability to articulate and summarize clearly to non-technical audience with a strong EQ.
• Proficient in report writing and presentation skills.
• Ability to multi-task and prioritise whilst maintaining standards and accuracy in deliverables.
• High level of integrity, takes accountability of work and good attitude over teamwork.
• Good understanding of the insurance regulatory environment and key compliance concepts.
• Good negotiating, influencing and relationship building skills.
• Strong analytical skills, meticulous, self-motivated and a good problem-solver
• Has a self-motivated personality and is able to work well in a team.
• Independent and can work with minimal supervision.
• Has strategic and critical thinking.
• Adaptable to changes.

Main Duty:

• Planning and completing monthly sales goals and objectives
• Capable of introducing products and services with thorough knowledge
• Communicate with affiliates to increase sales and offer technical support as needed.
• To choose the best airside equipment possible in order to reduce costs and increase the likelihood that the project tender will be successful;
• Respond promptly to customers regarding changes in project tender requirements;
• To process purchase orders, sales orders, etc. into the Oracle system;
• To accurately enter orders to factories;
• To ensure that delivery schedules meet customer requirements in order to be in line with sales forecasts

For interested applicants, kindly send your resume in Word/PDF format

Kindly include the following in your resume.

• Current Salary
• Expected Salary
• Availability
• Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (23S1595/R23116355)

Your Career

Palo Alto Networks SASE (Secure Access Service Edge) group is looking for a seasoned and accomplished QA/Automation engineer with experience in validating core networking & security features in the SD-WAN team. You will be part of a world-class software engineering team that works on various ground-breaking technologies in the SD-WAN area. You will work with a multi- functional team of engineers solving interesting problems.

Your Impact :

• Manage, lead, mentor, and coach one or more engineering teams.
• Be accountable for the engineering quality of the subject matter areas your teams are responsible for.
• Work closely with QA, Dev, DevOps, PM and cross functional managers to refine business requirements in alignment with good testing & automation principles.
• Work closely with team leads and architects to create good test strategy/planning that meet business requirements and align with best practices.
• Ability to translate technology into business value
• Working in conjunction with management and colleagues, define, document, and demonstrate good software quality & automation engineering practices.
• Stay up-to-date on new technology changes and  features to provide recommendations for process improvements and feature adoption
• Facilitate project delivery from your teams, working in conjunction with product managers, development managers, analysts, business partners, and system administrators.
• Plan, drive, and execute business-critical custom apps and microservices Roadmap 
• Facilitate production support affecting the system areas your teams are responsible for. 
• Identify risks and prepare mitigation plans.

KEY RESPONSIBILITIES

• Manage assurance engagements by defining the audit strategy in consultation with the director / partner and execute it in compliance with the firm’s policies and protocols. When required, you'll personally execute complex audit procedures and lead teams or parts of teams on engagements, depending on the size of the engagement.
• Manage projects and engagements profitably by leading the team to perform efficiently.
• Monitor the assurance team's progress against the plan and alter it when needed.
• Cultivate and manage business development opportunities. Generate new business opportunities by understanding the services provided by our sister concerns and actively assess/present ways to apply knowledge and services.
• Conduct timely performance reviews and provide performance feedback/on-the-job training.mbers attain experiences that cultivate technical competencies.
• Developpeople by encouraging individuals to think for themselves and take responsibility for their contributions to the assurance team.
• Conduct timely performance reviews and provide performance feedback/on-the-job training.
• Maintaincooperative relationships with other assurance teams.
• Develop and maintain long-term productive client relationships and networks.

SKILLS AND ATTRIBUTES

• Work effectively as a team member, sharing responsibility, providing support, maintaining communication and updating senior team members on progress.
• Contribute ideas/opinions to the assurance teams and listen/respond to other assurance team members' views.
• Demonstrate professionalism and competence in the audit client's environment.
• Strong written and verbal communication skills.
• Good project management skills.
• Integrity within a professional environment.

TO QUALIFY

• A Bachelor's degree in Accounting, Finance, or a related field.
• Obtained or in the final stages of obtaining CPA Singapore qualification.
• Working knowledge of Caseware audit software a strong advantage.
• At least 3 years of related work experience in a managerial role.

Can you ensure the safety and compliance for our academy?

The University of Brighton Academies Trust is seeking a qualified, skilled and professional Safety and Compliance Manager to promote, develop and establish a positive safety culture within its professional services teams and academies to meet its legal requirements in terms of Health, Safety and Compliance. The postholder will take responsibility for operational matters relating to Health and Safety Planning and Management and contribute to the Estates & Facilities Management Strategic plan.

The post holder will report to the Director of Estates & Facilities Management and will be the primary point of contact for all Health, Safety and Compliance matters. The postholder will be responsible for effective day to day operational support, management, monitoring and development of Health and Safety for 15 Trust academies and Central Service Teams and their locations.

The role includes the use of CAFM software to connect service users and to improve efficiencies. The postholder will have a proven background in Health and Safety Compliance with excellent management skills to develop, drive and guide our central and academy teams.

The successful applicant will be experienced at developing a positive Health and Safety Culture within a multi-site organisation, achieving high standards of health and safety management and have the maturity to build strong relationships with academy staff and their respective teams to implement, monitor and review ways of working to successfully meet these standards. They will have responsibility for all operational elements of health and safety management across the Trust.

The Estates & Facilities Management team is committed to maintain and improve the learning environment, creating a warm, safe and welcoming space that supports pupil and staff development. As a team we bring together an array of different skills and share a commitment to ensure that the estate makes a positive contribution to educational outcomes for all our pupils and students.

The post holder will be expected to work out of academy locations across the Trust and utilise Hastings Innovations Centre as a base location. There is an expectation for the candidate to travel between academies as and when required for which a mileage allowance is provided.

We truly value the experience, dedication, and commitment of all our employees and believe in the power of motivated and happy staff. This is why we seek to enrich and reward our employees wherever we can, by offering a wide range of exciting and useful employee benefits. These include:

Automatic pay increments
High quality continuous professional development and support for your career progression
A strong commitment to your health & wellbeing including; onsite Wellbeing Champions, designated Mental Health Ambassadors, flexible working opportunities from Day 1, and Employee Assistance programme
Generous public sector pension scheme
Discounts on retail & travel
Cycle 2 Work scheme
Charity giving
Annual leave entitlement above statutory requirement

As the largest Multi-Academies Trust in Sussex, we are a close-knit family of schools committed to achieving ambitions, delivering excellence, and nurturing potential. Sponsored by the esteemed University of Brighton, we provide high-quality learning experiences for our pupils.

Our success is a result of the dedication and expertise of our staff and central teams, creating vibrant places of learning that ignite curiosity and foster a lifelong love of education. Together, we aim to inspire our children and staff to flourish and achieve their best.

At the heart of everything we do are our pupils. We believe that learning should be exciting, engaging, and fun – an adventure where curiosity is celebrated, and creativity is encouraged. We strive to create an environment where each child feels inspired and supported, enabling them to discover their unique talents and interests.

Our commitment
The University of Brighton Academies Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All appointments are subject to an enhanced DBS check. This role is considered exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013, 2020 and 2023. It is an offence to apply for the role if you are barred from engaging in regulated activity relevant to children. Further information is available here: Guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975 - GOV.UK (www.gov.uk)

We welcome applications from all members of the community.
The Trust is proud to be part of the government’s Disability Confident scheme which underpins our staff and volunteer recruitment practices. If you would like any support or assistant at any stage of the recruitment process please let us know, by contacting us by email to recruitment@brightonacademiestrust.org.uk.

Find out more
To have an informal discussion about this role please contact Darren Setters, Director of Estates & Facilities Management d.setters@brightonacademiestrust.org.uk

Please apply today.

Key dates
Closing date: 18 August 2024
Interview date: 23 August 2024
Proposed start date: TBC

Proud member of the Disability Confident employer scheme

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Conduct comprehensive and impartial investigations into employee-related HR allegations, related to misconduct, policy violations, harassment, discrimination, and various workplace issues.
• Independently act as the HR representative for the disciplinary Inquiry Committee hearings, ensuring a fair hearing where natural justice is addressed, due process delivered as well as detailed and accurate documentation of the process.
• Identify and monitor trends regarding HR-related investigations, employee disciplinary matters, and employee relations matters. Develop, in consultation with HRBPs, plans to mitigate risks to the business.
• Research, plan and contribute to the development of policies and processes for, but not limited to:
• Employee investigation matters
• Employee relations / compliance matters
• Employee discipline and grievance matters
• HR-related crisis management matters
• Provide consultation to, and guide HRBPs (HR Business Partners) and key SOCI (Schools, Offices, Centres and Institutes) stakeholders on addressing and resolving employee disciplinary issues, involuntary employment cessation issues, employee grievance issues, etc.
• Collaborate and work closely with Office of the Provost and Office of Legal and General Affairs to ensure that all HR policies and processes are aligned with local laws and regulations, and recommend appropriate resolutions where needed.
• Develop and deliver training programs to educate employees and managers on the importance of workplace conduct, workplace fairness matters, reporting mechanisms, etc.
• Support union-related matters to uphold good industrial relations. This includes but is not limited to Collective Agreement negotiations and partnering the Union on IR events.
• Manage annual COC (Code of Conduct) and COI (Conflict of Interest) exercises as well as liaise with HR Administration team on the delivery of these exercises.
• Collaborate with Office of Safety and Security to develop and maintain a HR crisis management plan that addresses a range of potential crises that may affect employees.
• Develop communication strategies and draft communications package for internal and external stakeholders during crises.

QUALIFICATIONS

• Degree, preferably in the area of Human Resources, Industrial Relations, Law, Psychology, Business Administration, or a related field, with at least 10 years of HR-related work experience, of which 5 years should be in a similar role focusing on employee investigations, labour relations and employee relations.
• Familiar with general HR policies & practices, local Employment Act, Industrial Relations Act, Workplace Fairness Legislation, Retirement & Re-employment Act, etc.
• Good track record of engaging and managing industry labour union representatives / officials.
• Demonstrate high level of empathy and advanced listening skills when communicating, influencing, problem-solving people as well as union-related matters.
• Ground decisions in facts, leverage on data to generate new insights and opportunities, clearly defines and measures business outcomes to identify course corrections and measure success.
• Committed to, and possess relevant skills in collaboration, problem solving, negotiation, dispute resolution, and solution finding.
• Possess high level of discretion and ability to handle confidential and classified information.

OTHER INFORMATION

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University