Total 38 Manager level Quality Assurance / Control job vacancies in D14 Geylang, Eunos

Your mission:

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking, and they can spend every day using our Wise debit card.

The Spend OPS team is part of Spend squad whose mission is: reliable, convenient & eventually free to spend anywhere in the world;

By now, we have a well organised operational team, who work very closely with our dedicated engineering and product teams, across offices in three continents. We partner with the card schemes and other relevant product, engineering and operational teams in Wise, to get things done.

As a Card Compliance & Monitoring Manager, you will focus on overseeing compliance with regulatory and industry standards for card payment transactions, ensuring health and performance of transaction processes, and leading initiatives to improve transactional efficiency and regulatory alignment.

Here’s how you’ll be contributing:

• Oversee the health of card transactions to ensure seamless customer experience and minimal disruptions.
• Monitor transaction processing metrics such as decline rates, authorization speeds, and transaction volumes.
• Understand compliance requirements with all card network (e.g., Visa, Mastercard,) regulations and scheme requirements.
• Engage with card networks, staying ahead of upcoming changes and requirements, be able to stand the grounds from the issuance perspective;
• Collaborate with the card risk and fraud teams to set up systems that detect and mitigate abuse activity within card transactions.
• Implement controls that protect the company from reputational and financial risks associated with non-compliance.
• Develop and maintain key performance indicators (KPIs) for transaction health and scheme compliance.
• Report on transactional health and compliance metrics to executive leadership, identifying areas for improvement.
• Implement action plans for any identified gaps or risks in transaction health or compliance adherence.
• Lead efforts to improve transaction quality and compliance processes, such as optimization of authorization rates and decline mitigation.
• Work closely with product and engineering teams to implement new systems or modify existing ones to meet compliance needs.
• Develop and implement a strategy for continuous improvement in transactional health and scheme compliance, aligning with broader business goals.
• Manage and develop a team responsible for monitoring and reporting on transactional health and compliance.

Qualifications

A bit about you:

• Industry Knowledge: Deep knowledge of card payment networks, regulatory standards, and the transaction lifecycle.
• Compliance Expertise: Familiarity with regulatory standards like PCI-DSS, as well as specific card network rules.
• Analytical Skills: Ability to analyze complex data to identify trends, risks, and areas for improvement.
• Leadership: Strong team management skills and experience leading initiatives across cross-functional teams.
• Communication: Proficiency in communicating compliance requirements, transaction issues, and improvement strategies to both technical and non-technical stakeholders.
• Problem-Solving: Strong decision-making and problem-solving skills to address issues swiftly and effectively.

If you're interested in the position, please apply by submitting your CV and cover letter as soon as possible: interviews will start as soon as the applications come.

In your cover letter (no longer than two pages), please answer the following questions:

1. What are the primary challenges around Card Compliance and Transactional Monitoring, and where do you see the greatest opportunities for process improvements?
2. What is the current approach to regulatory changes, and how does the compliance team ensure timely adaptation while maintaining operational continuity?
3. How did you foster a culture of accountability and empowerment within your team, and what are the expectations for a Senior Lead in driving these values across the team?

Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

A Day in Your Life at MKS:

Reporting to a Sr. Director, Global Trade Compliance within the MKS Legal organization, and collaborating extensively with all regional businesses, this person will be a strategic and hands-on leader within the company’s Global Trade Compliance team, responsible for facilitating the company’s trade activities and enhancing and optimizing the overall trade compliance program within the Asia Pacific (APAC) geographic region.

You Will Make an Impact By:

• Subject matter expert in regional regulatory interpretation and the development and implementation of mitigation strategies through projects and key initiatives;
• Serve as the Regional Trade Compliance Council lead and Regional Site Export Coordinator, and foster global compliance coordination;
• Develop and implement trade compliance training and communication content and delivery systems;
• Provide real-time business assistance in key compliance areas such as product classification, licensing, party management, and audits and investigations;
• Assist in the development, implementation, enhancement and maintenance of efficient internal trade compliance programs in coordination with other members of the corporate trade team.
• Facilitate business-level process and procedure development and implementation;
• Liaise with governmental agencies in region and produce internal reports and governmental filings, respond to government inquiries, investigations, and audits, and implement corrective actions; and
• Utilize in-depth knowledge of export and Customs regulations and apply LEAN principles across varied product lines.

Skills You Bring:

• Bachelor’s degree in international business, law, or a related field;
• 4+ years of relevant experience;
• Extensive knowledge of international trade laws and regulations, particularly within key regional markets for APAC -- China, Japan, Malaysia, Singapore, South Korea, Taiwan, Vietnam
• Experience with developing and managing trade compliance programs / Experience working with government enforcement authorities;

At our firm, we are on a mission to innovate and advance. We seek highly innovative and driven individuals to join us. You should be passionate about bringing fresh ideas and innovative solutions to the table. Clear and effective communication is also crucial, so strong written and verbal skills are essential for this role.

Responsibilities:

- Carry out audit procedures in accordance with the audit plan and SSAs

- Prepare draft financial statements in accordance with Singapore Financial Reporting Standards

- Strong technical expertise in audit and assurance methodologies and techniques, with a preference for those with international and Singapore client experience.

- Managing audit engagements which include initial engagement planning, analysis of controls and processes, preparation and review of audit documentation and management letters and reports and monitoring of engagement process against budget and timeline

- Developing and maintaining long-term client relationships and identifying business development opportunities

- Coaching and developing team embers to achieve technical competencies and efficient performance

- Familiar with regulatory and reporting requirements

- Stay up-to-date with industry trends and regulations affecting the business.

- Cultivate an engaging work environment that promotes a shared commitment to excellence for achieving the firm’s quality, client service, people, and financial objective

Requirements:

- Degree in accounting/finance or equivalent professional qualifications

- Holding relevant professional certifications, such as CA (Singapore), ACCA, ICAEW, CPA, etc. is added advantage.

- Minimum of 4 years experience in external audit and assurance, with at least 1 year in a managerial role.

- Able to work both independently and as a team

- Strong analytical and problem-solving skills.

- Excellent leadership and interpersonal skills, capable of effectively collaborating with team members, including those across departments, and clients.

- Proficient in Microsoft Office

- Knowledge of software like Caseware, Python and UiPath will be an advantage

- Knowledge of MAS compliance requirements for financial institutions, excluding bank and insurance, is added advantage

This position reports to Head, Quality Service.

We are looking for an energetic, and self-driven individual who could think out of the box and make a difference in the company by implementing and seeing through improvements to processes, products, platform and people. You will be part of the Quality Service Team that is committed to improving customer experience and improving quality within the company.

You will be handling and providing strong support to the process of achieving fair resolution for escalated complaints with the achievement of business process improvement and customer satisfaction. The team works closely with various departments and stakeholders to gather relevant information, analyse complaints, and provide appropriate solutions or remedies to customer.

You will be raising our service standards and competency within the company through developing training and establishing standards as well as launching company-wide service initiatives like EXSA and Servicing workshops.

In addition, you will also be exposed to brainstorm and improve our Wealth funnel for P3 Mobile App. The executive will see himself/herself becoming more confident in handling challenging situations and improved interpersonal skill set, negotiation skill as well as better judgement in assessing and handling future challenges he/she may have.

Specific Responsibilities:

Executive to be involved in:

1. Conduct thorough and comprehensive complaint investigations, ensuring adherence to regulatory guidelines and internal policies.
2. Collaborate with cross-functional teams, including front office, products, legal, compliance, and subject matter experts, to gather necessary information and insights.
3. Provide guidance and support to team members in resolving complex complaints and ensuring timely resolution.
4. Prepare accurate and detailed reports on complaint investigations, including findings, recommendations, and actions taken.
5. Foster a culture of continuous improvement, promoting a customer-centric approach within the company.
6. Maintain a high level of professionalism and confidentiality in handling sensitive customer complaints.
7. Perform ad-hoc tasks (e.g. tasks, projects, service initiatives).

Technical Skills and Competencies required:

• Diploma holders and above from a reputable institution.
• Minimum 3 years of experience in Complaint Handling or Customer Experience, preferably in the Banking and/or Securities industry. Experienced candidate with at least 5 years of experience will be considered for a managerial role.
• Excellent interpersonal and communication skills. Both written and verbal, with the ability to effectively communicate complex information to stakeholders at all levels.
• Proficiency in English and Mandarin to liaise with Chinese-speaking stakeholders.
• Prior working experience in financial industry, preferably in handling securities and investment products or relevant accreditations (e.g. CMFAS, etc) will be an advantage.

Key Responsibilities:

Assisting Audit Director with below duties:

• Manage full aspects of audit engagements, from planning to wrapping up and presentations of audit findings including timely billing and collections
• Ensure that the firm’s risk management and quality control procedures are adhered to at all times
• Manage and service a portfolio of clients. Act as a major point of contact within the firm for the client together with the partner/director
• Retain, develop, and motivate colleagues in the department, which includes ensuring job appraisal documentation is completed within deadlines and ensuring appropriate objectives and development plans are in place for counselees.

Requirements:

• At least an Advanced Diploma/ Degree in Accountancy.
• Must possess professional qualifications such as CA, CPA, CIA, CISA, ACCA full member, or relevant certification in the discipline.
• With at least 6-7 years of relevant work experience from audit or accounting firm.
• Good command of English with excellent written and oral communication skills.

Benefits

· Professional Institutional Member

· Positive working environment

· Career advancement; Opportunities to learn with career progression

· Training Development

· Long Service Awards

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Assurance Partners LLP and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

Duties & responsibilities

• Manage a portfolio of audit clients independently.
• Lead and supervise an audit team consisting of seniors and assistants.
• Monitoring audit assignments and performing all aspects of planning and executing risk-based financial and operational audits for a wide range of clientele from various industries.
• Analyse the internal control system of companies.
• Review and ensure completeness and quality of staff work and compliance with all statutory and/or regulatory requirements of the engagements.
• Coach, motivate, and develop team members to attain experience that cultivates technical competencies.

Requirements

• Bachelor's Degree/ Post Graduate Diploma in Accountancy, ACCA, CA or equivalent professional qualification.
• At least 6-7 years of audit experience with a minimum of 5 years as an Audit Senior.
• Mature, responsible, adaptable, flexible, strong analytical skills, and committed.
• Strong oral and written communication skills.
• Good command of Chinese and English in both written and spoken to liaise with Chinese-speaking customers and associates.
• Able to liaise with different stakeholders.
• Proficient in Microsoft Office software programs. Proficient in Audit Express software will be an advantage.

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Assurance PAC and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

Job Description:

Assisting Audit Director and Senior Manager with below duties:

• Manage full aspects of audit engagements, from planning to wrapping up and presentations of audit findings including timely billing and collections
• Ensure that the firm’s risk management and quality control procedures are adhered to at all times
• Manage and service a portfolio of clients. Act as a major point of contact within the firm for the client together with the partner/director
• Retain, develop and motivate colleagues in the department, which includes ensuring job appraisal documentation is completed within deadlines and ensuring appropriate objectives and development plans are in place for counselees.

Requirements:

• At least an Advanced Diploma/ Degree in Accountancy.
• Must possess professional qualifications such as CA, CPA, CIA, CISA, ACCA full member, or relevant certification in the discipline.
• With at least 4-5 years of relevant work experience from audit or accounting firm.
• Good command of English with excellent written and oral communication skills.
• Able to manage multiple engagements and deadline-driven.

Benefits:

· Professional Institutional Member

· Positive working environment

· Career advancement; Opportunities to learn with career progression

· Training Development

· Long Service Awards

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Assurance Partners LLP and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

We are a fintech company seeking a detail-oriented Compliance Officer to join our team. The ideal candidate will be responsible for ensuring our operations adhere to regulatory requirements and internal policies. You will play a critical role in developing compliance programs, conducting audits, and fostering a culture of compliance throughout the organization.

Key Responsibilities:

• Develop, implement, and maintain compliance programs to ensure adherence to applicable regulations and standards.
• Monitor regulatory changes and assess their impact on the company’s operations.
• Conduct regular compliance audits and risk assessments to identify potential issues.
• Collaborate with various departments to ensure compliance policies are integrated into business processes.
• Provide training and support to employees on compliance matters and best practices.
• Prepare and submit reports to senior management and regulatory bodies as required.
• Investigate compliance breaches and recommend corrective actions.
• Serve as a liaison with regulatory agencies and ensure timely communication of compliance-related matters.

Qualifications:

• Bachelor’s degree in finance, business, law, or a related field; a master’s degree or relevant certifications (e.g., CAMS, CRCM) is a plus.
• Minimum of 2 years of experience in compliance, preferably within the fintech or financial services sector.
• Strong knowledge of relevant regulations (e.g., AML, KYC, GDPR).
• Excellent analytical skills and attention to detail.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in compliance management software and tools is a plus.

What We Offer:

• Competitive salary and benefits package.
• Opportunity to work in a dynamic and innovative environment.
• Professional development and growth opportunities.
• A collaborative and inclusive workplace culture.

This position reports to Head, Quality Service.

We are looking for an energetic, and self-driven individual who could think out of the box and make a difference in the company by implementing and seeing through improvements to processes, products, platform and people. You will be part of the Quality Service Team that is committed to improving customer experience and improving quality within the company.

You will be handling and providing strong support to the process of achieving fair resolution for escalated complaints with the achievement of business process improvement and customer satisfaction. The team works closely with various departments and stakeholders to gather relevant information, analyse complaints, and provide appropriate solutions or remedies to customer.

You will be raising our service standards and competency within the company through developing training and establishing standards as well as launching company-wide service initiatives like EXSA and Servicing workshops.

In addition, you will also be exposed to brainstorm and improve our Wealth funnel for P3 Mobile App. The executive will see himself/herself becoming more confident in handling challenging situations and improved interpersonal skill set, negotiation skill as well as better judgement in assessing and handling future challenges he/she may have.

Specific Responsibilities:

Executive to be involved in:

1. Conduct thorough and comprehensive complaint investigations, ensuring adherence to regulatory guidelines and internal policies.
2. Collaborate with cross-functional teams, including front office, products, legal, compliance, and subject matter experts, to gather necessary information and insights.
3. Provide guidance and support to team members in resolving complex complaints and ensuring timely resolution.
4. Prepare accurate and detailed reports on complaint investigations, including findings, recommendations, and actions taken.
5. Foster a culture of continuous improvement, promoting a customer-centric approach within the company.
6. Maintain a high level of professionalism and confidentiality in handling sensitive customer complaints.
7. Perform ad-hoc tasks (e.g. tasks, projects, service initiatives).

Technical Skills and Competencies required:

• Diploma holders and above from a reputable institution.
• Minimum 3 years of experience in Complaint Handling or Customer Experience, preferably in the Banking and/or Securities industry. Experienced candidate with at least 5 years of experience will be considered for a managerial role.
• Excellent interpersonal and communication skills. Both written and verbal, with the ability to effectively communicate complex information to stakeholders at all levels.
• Proficiency in English and Mandarin to liaise with Chinese-speaking stakeholders.
• Prior working experience in financial industry, preferably in handling securities and investment products or relevant accreditations (e.g. CMFAS, etc) will be an advantage.

As an advocate for lifelong learning, you will be part of the team to promote lifelong learning, upskilling, and career planning in various platforms. Your role will be to oversee and manage the quality assurance of Advisory Services, identify learning needs as well as develop training interventions. The individual will need to leverage insights from trends, performance metrics and stakeholder feedback to continually ensure that advisory services maintain standards of excellence.

Our ideal candidate is someone who is passionate about learning & development, service quality, and stakeholder management.

Core Responsibilities

Training

· Develop a strong understanding of the CET landscape (e.g. job roles and skills in demand), career progression pathways, the SSG suite of resources for career planning and upskilling, and other agency programmes and initiatives that can benefit clients in their upskilling efforts and enhance their employability

· Conduct needs analysis to identify training needs and develop training interventions for internal and external stakeholders

· Develop and deliver training materials and content to address training needs

· Apply adult learning principles and instructional design methodologies to create effective and engaging training experiences

· Provide ongoing coaching to reinforce learning and support development

Quality Assurance

· Ensure advisory services meet quality standards by adhering to established processes, guidelines and industry best practices

· Conduct internal audits to ensure adherence to established standards and provide recommendations for improvement

· Review and manage case notes quality to support data insights

· Leverage data and feedback to continually refine and improve quality standards

· Extract and organise monthly satisfaction survey feedback for score tabulation and reporting

· Compile reports and presentations related to monthly feedback and audit findings

· Develop and regularly review assessment framework to establish standards of excellence

Others

· Support event deployment on an ad-hoc basis

· Handle CRM (Client Relationship Management) cases to address clients' upskilling concerns on an ad-hoc basis

· Oversee and address individual feedback and complaints related to the quality and effectiveness of advisory services, ensuring timely resolution and continuous improvement of the service experience.

· Manage contract renewal of Skills Ambassadors

Requirements

· Possess a tertiary qualification

· 1 year of relevant experience

· Familiarity with quality assurance programs

· Strong organisational and data management skills, with the ability to manage monthly reporting

· Creative skills to develop visually appealing materials

· Detail-oriented with experience in conducting audits or reviews to ensure quality standards

· Proficiency in using Microsoft Office, especially Excel and PowerPoint, and design software for creating materials

· Ability to work independently and as part of a team to meet deadlines

· Excellent business writing and communication skills to collaborate with various stakeholders

· Ability to converse in Mother Tongue is an advantage

· Experience in service excellence or CRM will be welcomed

Candidates who do not have the required qualification or relevant experience are welcome to apply.

Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure.

Please note that only shortlisted candidates will be notified.

Responsibilities:

We are looking for compliance personnel to assist in enhancing the compliance risk framework of the company. The candidate will help to manage and execute the compliance programs, provide policy guidance and to carry out compliance training for the company’s diversified investment business groups. Depending on the candidate’s experience, duties will include the following:

• Conduct compliance reviews and monitoring/surveillance across the company’s business activities;
• Develop risk-based compliance programs to facilitate the execution of compliance reviews and monitoring;
• Advise the business units in meeting regulatory requirements through implementing appropriate compliance risk policies, assisting with the design and implementation of risk and compliance management initiatives, and enhancing and improving internal processes and procedures;
• Review the completed risk and compliance assessment returns from each area of the business, identifying trends and areas of concern and working with the business units to reduce any unacceptable exposures to regulatory risk;
• Provide compliance training and support through issuing of internal compliance updates, training modules and compliance guidelines

Requirements:

• Minimum 3-5 years’ relevant experience in compliance, audit or risk management preferably in the securities, financial advisory or fund management industry
• Should have knowledge of key applicable regulations such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, AML/CFT regulations
• Excellent writing and communication skills
• Good interpersonal, influencing and networking skills
• Team player

COMPANY DESCRIPTION

About NTUC Health Co-operative Limited

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit https://ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.

Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

RESPONSIBILITIES

NTUC Health is one of Singapore's largest community health and eldercare providers. As we are growing our cluster support with the evolving EC model, we are looking for dynamic individuals to drive quality assurance, statutory compliance, and programme management in all Active Ageing Centres (AAC).

Quality Assurance And Compliance:

• Ensuring AACs comply with the funder requirements on service deliveries.
• Oversee the semi-annual AIC progress reporting, ensure correct reporting from AAC to funder.
• Monitor and maintain quality standards of the AACs including tracking, updating, and maintaining SOPs and Work Instructions under the framework of ISO 9001:2015 (Quality Management System Requirements).
• Oversee and manage regular quality surveillance, inspections, audits, and governance of Service Quality projects.
• Develop better practices, drive continuous improvement to a higher level of performance as well as implement sustainable business and operational strategies in line with the organization's growth.
• Engage all centers to implement and uphold the quality standards of the division.
• Act as the relevant contact for MOH Audit matters, providing communication to Ministry on improvement plans and escalation of issues.
• Share learnings and issues across various centers for learning purposes.
• AAC Data Protection Representative
• Conduct quality training, oversee and direct the development and implementation of quality and safety training strategies, initiatives, and programs for the department.
• May require to perform additional duties as requested

Incident Management:

• Establish a Quality Assurance Committee (QAC) to review and manage incidents/ data and other improvement plans.
• Oversee analysis, management, and reporting of incidents (Internal and external reporting)
• Oversee development and implementation of risk registry
• Collaborate with stakeholders to ensure that corresponding risk management measures are in place and sustainable.

• Bachelor's degree, preferably in Healthcare or Gerontology related discipline
• Preferably a minimum 3 years of Healthcare experience
• Minimum of 5 years in a supervisory role
• Minimum of 8 years experience in quality assurance, audit, knowledge management, and data analytics
• Experience in project management and/or process re-engineering using Lean and/or another quality improvement/innovation methodologies
• Good communication, interpersonal and people management skills
• Excellent analytical and problem-solving skills
• Detail-oriented
• Familiar with Google Workspace

• LEAN Six Sigma or equivalent process improvement experiences would be an advantage

*Job responsibility:*

-Assist in developing quality control processes

-Assist in overseeing the quality of inbound, in process and outbound processes

-Assist in developing strategies to improve the quality systems and processes

-Assist in designing, implementing and improving the organisation's quality standards

-Assist in reviewing processes to ensure systems and processes are aligned with current trend

-Assist in overseeing and performing analytical studies for internal and external quality related issues

-Assist in investigating and handling customer complaints

-Assist in evaluating supplier's key performance indexes base

-Assist in ensuring outcome of the Quality Department's key performance indexes are met on a monthly basis to remunerate outcome-based executives

*Job requirement:*

-Bilingual in English and Filipino, required to liaise with customers in the Philippines

-QA-related Job experience is an advantage

-A bachelor's qualification is required

Unlock Your Potential with a Growing and Dynamic Company.

At Ascentis, we are proud to be a leading CRM, digital, and social company with a track record of excellence. With over 50 prestigious awards under our belt, we have established ourselves as a trusted partner in servicing regional accounts across 13 countries in Southeast Asia.

Our success is rooted in our core values: PACT - professionalism, accountability, consistency, and teamwork. These values drive our dynamic and fast-paced environment, where results matter. We believe in fostering a culture of open communication, where every voice is valued, and ideas are encouraged to flourish. One of our key differentiators is our flat organizational structure, which promotes a collaborative and inclusive work environment. Our management team is hands-on and approachable, working side by side with our talented employees to drive innovation and achieve remarkable results. As a growing company, we offer tremendous potential for personal and professional growth. We embrace a meritocratic approach, recognizing and rewarding the contributions of talented individuals who thrive in a team-oriented setting.

We believe in providing ample opportunities for our employees to take on new challenges, learn, and advance their careers. If you are a passionate and driven individual seeking a rewarding career in a company that values your skills and potential, Ascentis is the place for you.

Join us on our journey of success and be part of a team that is shaping the future of our industry. We look forward to welcoming exceptional talent who share our values and are ready to make an impact. Together, we can ascend to new heights.

RESPONSIBILITIES

· Examine and suggest optimizations to current QA practices through new technologies and processes.

· Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.

· Collaborate closely with engineers, business analysts and product owners and other team members to determine appropriate acceptance criteria for the projects

· Act as key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources internally and externally.

· Lead and mentor QA team members, as well as manage outside contract testers.

· Develop and execute test cases, scripts, plans and procedures (manual and automated).

.Overseeing both software maual testing and software automation testing teams.

.Cross-functional to ensure our software products meet the quality standards and excetional supports provides to regional clients.

REQUIREMENTS

· Candidate must possess at least a Bachelor's/ College Degree in Computer Science/ Information Technology, Engineering (Computer/ Telecommunication) or equivalent

· 8 or more years of experience in software testing, with at least 2 years leading a team

· Demonstrated experience of the various facets of the software QA lifecycle.

· Enjoy collaborating across teams and work well in a cross-functional environment.

· Thrive working in a fast-paced, and dynamic environment.

· Excellent communication and interpersonal skills

· Knowledge on automated system testing tools for functional and regression tests like Selenium, Postman is highly desirable.

· Experience working in an Agile/Scrum development processpreferred.

· Attention to detail on the tested applications

· Proactive approach toward learning and understanding of applications

· Ability to self-direct

· Demonstrate strong collaboration skills and team-oriented motivation

· Good organizational skills and the ability to work independently and with a team

· Good communication skills both oral and written

Duties & responsibilities

• Manage a portfolio of audit clients independently.
• Lead and supervise an audit team consisting of seniors and assistants.
• Monitoring audit assignments and performing all aspects of planning and executing risk-based financial and operational audits for a wide range of clientele from various industries.
• Analyse the internal control system of companies.
• Review and ensure completeness and quality of staff work and compliance with all statutory and/or regulatory requirements of the engagements.
• Coach, motivate, and develop team members to attain experience that cultivates technical competencies.

Requirements

• Bachelor's Degree/ Post Graduate Diploma in Accountancy, ACCA, CA or equivalent professional qualification.
• At least 6-7 years of audit experience with a minimum of 5 years as an Audit Senior.
• Mature, responsible, adaptable, flexible, strong analytical skills, and committed.
• Strong oral and written communication skills.
• Good command of Chinese and English in both written and spoken to liaise with Chinese-speaking customers and associates.
• Able to liaise with different stakeholders.
• Proficient in Microsoft Office software programs. Proficient in Audit Express software will be an advantage.

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Assurance PAC and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.