Total 34 job vacancies by Phillip Securities Pte Ltd

Role Overview:

Are you passionate about connecting with people and building a strong employer brand? As part of the Human Capital team, you will play a key role in attracting talent and positioning PhillipCapital as an Employer of Choice!

Responsibilities:

• Engage hiring managers to identify suitable talents and develop effective hiring strategies.
• Manage end-to-end recruitment, including job postings, candidate sourcing, interviews, and onboarding.
• Leverage suitable recruitment channels, platforms, and partnerships to build a diverse talent pipeline.
• Design and execute employer branding strategies to enhance PhillipCapital’s visibility as a great place to work.
• Partner internal stakeholders to create meaningful content for social media, career pages, and recruitment campaigns.
• Conduct exit interviews, review feedback provided, and address specific areas of concern.
• Undertake any other HR-related initiatives and tasks as assigned.

Requirements:

• Degree in any discipline, with 1-2 years of experience in recruitment, employer branding, or a related role.
• IHRP certification preferred.
• Practical knowledge of the Employment Act and other manpower-related legislations, current and emerging HR trends and practices.
• Meticulous, resourceful, and self-driven with good organization skills.
• Digitally savvy with keen interest in HR analytics, and proficient in Microsoft Office applications.
• Excellent verbal and written communication skills, with strong engagement and advocacy abilities.

This position reports to Head, Quality Service.

We are looking for an energetic, and self-driven individual who could think out of the box and make a difference in the company by implementing and seeing through improvements to processes, products, platform and people. You will be part of the Quality Service Team that is committed to improving customer experience and improving quality within the company.

You will be handling and providing strong support to the process of achieving fair resolution for escalated complaints with the achievement of business process improvement and customer satisfaction. The team works closely with various departments and stakeholders to gather relevant information, analyse complaints, and provide appropriate solutions or remedies to customer.

You will be raising our service standards and competency within the company through developing training and establishing standards as well as launching company-wide service initiatives like EXSA and Servicing workshops.

In addition, you will also be exposed to brainstorm and improve our Wealth funnel for P3 Mobile App. The executive will see himself/herself becoming more confident in handling challenging situations and improved interpersonal skill set, negotiation skill as well as better judgement in assessing and handling future challenges he/she may have.

Specific Responsibilities:

Executive to be involved in:

1. Conduct thorough and comprehensive complaint investigations, ensuring adherence to regulatory guidelines and internal policies.
2. Collaborate with cross-functional teams, including front office, products, legal, compliance, and subject matter experts, to gather necessary information and insights.
3. Provide guidance and support to team members in resolving complex complaints and ensuring timely resolution.
4. Prepare accurate and detailed reports on complaint investigations, including findings, recommendations, and actions taken.
5. Foster a culture of continuous improvement, promoting a customer-centric approach within the company.
6. Maintain a high level of professionalism and confidentiality in handling sensitive customer complaints.
7. Perform ad-hoc tasks (e.g. tasks, projects, service initiatives).

Technical Skills and Competencies required:

• Diploma holders and above from a reputable institution.
• Minimum 3 years of experience in Complaint Handling or Customer Experience, preferably in the Banking and/or Securities industry. Experienced candidate with at least 5 years of experience will be considered for a managerial role.
• Excellent interpersonal and communication skills. Both written and verbal, with the ability to effectively communicate complex information to stakeholders at all levels.
• Proficiency in English and Mandarin to liaise with Chinese-speaking stakeholders.
• Prior working experience in financial industry, preferably in handling securities and investment products or relevant accreditations (e.g. CMFAS, etc) will be an advantage.

Job Description:

The Investment Solutions Department of Phillip Capital provides a suite of products and services that includes Robo services, Managed Accounts, and an array of funds. This enables our clients and distribution channels to better meet their investment strategies and objectives.

The Investment Solutions team is looking to grow with talented individuals with an intrapreneurial mindset. Successful candidates will require various skillsets involving business development, data analytics, operations, and servicing. Communication and relationship building is key in this dynamic role.

The Business Development Executive is highly focused on understanding the needs and evolving priorities of our distribution channels and on providing analytical and investment process solutions that leverage the capabilities of the entire Phillip Capital organization. Together with the various HODs and CIO, you will help us grow our business to its fullest potential.

Job Responsibilities:

• Provide sales support to distribution channels by presenting product information and handling operational enquiries
• Handle and disseminate regular product updates and circulars
• Plan and conduct product training sessions for distribution channels
• Update performance records and presentation materials and handouts
• Provide data analytical insights based on product performance and channel engagement

Requirements:

• Minimum (equivalent) degree level, preferably from Business/Finance/Marketing/IT field
• At least 3 years of experience (Preferably with both front- and back-end office experience in the financial industry and with basic computing knowledge)
• Innovative with good problem solving skills
• Meticulous, systematic and organised with an eye for detail
• Excellent communication and interpersonal skills;
• Motivated and able to work independently

As a member of the Contract for Difference (CFD) Dealing Team, you will be reporting to the Dealing Manager and be responsible for marketing, content creation and trade execution. Your day-to-day job requires you to be updated of development in the global capital markets, company announcements, annual reports and charts to highlight potential trading opportunities for our clients.

You should be comfortable with reaching out to clients and partners through various platforms on topics such as CFD product marketing or relevant trading strategies associated with it.

You may also be required to travel overseas to develop Phillip CFD business activities in Asia Pacific region, engaging in regional client acquisition activities and B2B business expansion strategies.

This is a good opportunity for entry level candidates to gain working experience in both local and global stock market, along with some cross training with other instruments such as Stocks, ETF and Bonds to provide a fuller suite of products to complement client’s investment journey.

Requirements:

• Degree in relevant discipline
• Preferably with pass in the CMFAS module(s) 1A, 5, 6 and 6A
• Basic knowledge on stocks analysis will be an advantage (Fundamental, Technical, etc)
• Outgoing personality with excellent interpersonal and communication skills
• Comfortable with reaching out to clients through various means (calls, social media, webinars, or seminar presentation etc.)
• Able and willing to work on weekdays evening, weekends, night shifts and/or public holidays when required
• Monitor the competitive landscape to ensure that products are ahead of competition where possible
• Incorporate client feedback and internal feedback to continually improve products
• Entry level candidates with keen interest in financial markets are welcomed to apply as training will be provided

Are you…

• Looking to build a strong career progression in the Financial Services industry?
• Driven and self-motivated for success?
• A good team player and have a positive mindset?

WE ARE LOOKING FOR YOU!

As an Associate Investment Consultant, you help clients accomplish financial objectives by assessing their financial situation; develop and present financial strategies and plans and provide advisory services in protection and risk management throughout their whole life cycle. You will also provide investment advisory services to clients with the aim to grow their money through various investment strategies.

Successful candidates will be placed on a 3 to 6 months holistic and comprehensive training programme to equip you with the knowledge and skills to succeed in your business with our Branch Managers at respective Phillip Investor Centres. With proven results, you will have the chance to be converted to a full time employee. Build your career with us now!

You will be responsible and involved in:

• Client Acquisition through various prospecting strategies
• Participate in business development activities relating to Financial Planning
• Review prospective/existing client portfolios
• Propose solutions and planning for client investment needs
• Client Management and Retention
• Attend and respond to customer queries professionally

Requirements:

• 21 years old and above (based on MAS requirements)
• Singapore Citizens
• A Diploma/Degree, preferably in Business, Banking & Finance, or Engineering
• Passion in Investment/Financial Planning

Who we are looking for:

• Entry level candidates
• Mid-Career Switch - Candidates looking to build a long-term career with us and have control over your variable remuneration which allows you to achieve financial freedom.

Experienced candidates in the financial services sector may be considered for the role of Investment Consultant, Relationship Manager or Branch Manager.

As a member of the Contract for Difference (CFD) Dealing Team, you will be reporting to the Dealing Manager and be responsible for the business development, marketing and ensuring the smooth operation of the CFD Central Dealing Desk.

You should be comfortable with reaching out to clients and partners through various platforms on topics such as CFD product marketing or relevant trading strategies associated with it.

You may also be required to travel overseas to develop Phillip CFD business activities in Asia Pacific region, engaging in regional client acquisition activities and B2B business expansion strategies.

Requirements:

• Degree in relevant discipline with minimum of 3 years working experience
• Certifications in CMFAS M1A, M5, M6 and M6A will have an added advantage
• Experienced with Equities, Derivatives and Foreign Exchange
• Ability to strategize plan and independently drive projects
• Strong communication and stakeholder management skills
• Must be driven, meticulous, agile, and able to engage staff at all levels
• A good team player who interacts with team members, providing support when necessary
• Experienced candidate displaying proven leadership abilities may be considered for Assistant Manager role.

You are required to plan and execute IT Applications control audit, Process and Governance audits of systems. An application control audit is designed to ensure that an application’s transactions and the data it outputs are secure, accurate and valid. As applications have become the primary attack vector for malicious individuals seeking to breach enterprise defenses, the application control audit has become an important tool in ensuring that software is free from flaws and vulnerabilities that might be exploited by hackers.

You are required to review IT policies and procedures while ensuring that IT controls are working effectively. You are to identify weaknesses and provide effective recommendations to enhance all different IT systems application controls while reviewing the adequacy and effectiveness of current controls, as well as the reliability and integrity of systems. You are to ensure compliance with policies, plans, procedures and regulations, and safeguard the Group assets.

In addition, you are to participate in ad-hoc projects such as fraud investigations, customer complaints and regulatory non-compliance issues.

Requirements:

• Degree in Computer Science/ Information Systems or its equivalent
• At least 2 to 3 years of IT Audit experience with a bank or financial institution is critical to excel in this role
• Hands on experience on application security framework such as NIST SP 800-53, OWASP.
• Experience on SDLC, source code, encryption, authentication and authorization standards.
• Experience on DNS, load balancing, application vulnerability and penetration testing.
• Certifications in CISA/ CISM/ CISSP or its equivalent is preferred
• Highly competent with IT audit methodologies and concepts, including COSO and COBIT
• Demonstrate capability in managing IT audit assignments independently while working as a core member of the Internal Audit team
• Good analytical skills
• Good interpersonal and communication skills with the ability to work with staff at all levels would be advantageous

Job Responsibilities:

Working closely with the Market Making Specialists in the team, the Operations Executive will support day-to-day trading operations to ensure the smooth execution and settlement of trades across various products and several exchanges. Candidate will also be required to liaise with stakeholders from different business units to deliver solutions, and actively participate to streamline operational processes. Other duties may include data collection, and research and analysis.

Job Requirements:

• Diploma/degree in any discipline, preferably in a quantitative field
• Well-organised and meticulous
• Independent and able to accomplish tasks with little guidance
• Good communication and interpersonal skills

What You Will Be Working On

• Support the review and streamlining of processes for efficient and effective running of the Administration Services incoming requests
• Provide support in office administration in various offices, including facial recognition/access card processing
• Engage internal and external stakeholders such as staff and vendors
• Assist in processing of payments and claims, and procurement tasks such as drafting specifications, evaluating tender bids and making appropriate recommendations
• Perform three-way matching i.e. purchase order, goods receipt and invoicing
• Facilitate risk assessments policies and update standard operating procedures to make appropriate recommendations for improvements
• Other ad-hoc tasks as and when assigned

What We Are Looking For

• Minimum Diploma in any discipline
• Good interpersonal, collaborative, organisational and communication skills
• Ability to manage multiple work pieces and work well in a dynamic environment
• Proficiency in Microsoft Office applications and IT systems
• Prior experience in administration and customer service would have advantage
• Able to converse and write fluently in English
• Self-driven and with positive attitude
• Resourceful and able to work independently with minimum supervision

Job Description

Phillip Investor Centre is a one-stop financial hub. We offer holistic financial solutions, which includes global stocks trading as well as wealth management advisory service. We are strategically located in neighbourhoods around Singapore to provide convenience to clients. We are looking for positive, results-oriented, and adaptable individuals to join our Phillip Family.

Our Opportunity:

Phillip Investor Centre is the branch network of PhillipCapital Group and is primarily responsible for helping individuals and families with their financial investment needs, be it wealth accumulation or protection. Phillip Investor Centre has the solution for everyone.

Building strong, personal relationships with our clients is a key component to our Partnership in Finance.

Our Investment Consultant/Relationship Manager will pursue this mission through:

• Connecting with clients and placing clients’ interest first.
• Delivering unparalleled quality in service
• Presenting clients with our wide array of financial services and products.

What you'll do:

You will acquire, build and manage a relationship practice made of both new and existing clients, focusing on:

• Client Acquisition and Retention
• Asset Growth and Protection
• Provision of client focused solutions

Typical daily activities include:

• Proactively participate in business development/client acquisition activities.
• Reviewing prospect/client portfolios.
• Propose needs-based solutions to prospects/ clients.
• Attending and responding to customer queries professionally (in person and via phone)

Our Incentive program rewards both your effort in client acquisition and retention. Incentive begins with your first closure. We value integrity, open communication, and relentless focus on the client.

What you need to have:

• A Diploma/Degree, preferably in Business, Banking & Finance, or Engineering
• Applicants with at least 2 years of progressive career track record of sales experience in financial services Industry will be considered for Relationship Manager position.
• Applicants who are new-to-financial industry who possess positive attitude and aptitude will be considered.
• Financial Advisory experience and accreditation in CMFAS M5, M6, M8, M9 & HI is an advantage.
• An initiator and team player.
• Good communication skills.

If you are up for the challenge and are looking for an environment of growth and opportunities, please direct a full resume, including your cover letter, present and expected salaries to the HR department via the APPLY now button.

We regret that only shortlisted candidates will be notified.

Brought to you by Phillip Securities Pte Ltd (A member of PhillipCapital)

Phillip Investor Centre is a one-stop financial hub. We offer holistic financial solutions, which includes global stocks trading as well as wealth management advisory service. We are strategically located in neighbourhoods around Singapore to provide convenience to clients. We are looking for positive, results-oriented, and adaptable individuals to join our Phillip Family.

Our Opportunity:

Phillip Investor Centre is the branch network of Phillip Capital Group and is primarily responsible for helping individuals and families with their financial investment needs, be it wealth accumulation or protection. Phillip Investor Centre has the solution for everyone.

Building strong, personal relationships with our clients is a key component to our Partnership in Finance.

Our Investment Consultant/Relationship Manager will pursue this mission through:

• Connecting with clients and placing clients’ interest first.
• Delivering unparalleled quality in service
• Presenting clients with our wide array of financial services and products.
• What you'll do:

You will acquire, build and manage a relationship practice made of both new and existing clients, focusing on:

• Client Acquisition and Retention
• Asset Growth and Protection
• Provision of client focused solutions

Typical daily activities include:

• Proactively participate in business development/client acquisition activities.
• Reviewing prospect/client portfolios.
• Propose needs-based solutions to prospects/ clients.
• Attending and responding to customer queries professionally (in person and via phone)
• Our Incentive program rewards both your effort in client acquisition and retention. Incentive begins with your first closure. We value integrity, open communication, and relentless focus on the client.

What you need to have:

• A Diploma/Degree, preferably in Business, Banking & Finance, or Engineering
• Applicants with at least 2 years of progressive career track record of sales experience in financial services Industry will be considered for Relationship Manager position.
• Applicants who are new-to-financial industry who possess positive attitude and aptitude will be considered.
• Financial Advisory experience and accreditation in CMFAS M5, M6, M8, M9 & HI is an advantage.
• An initiator and team player.
• Good communication skills.

Job Description:

• Participate fully in the complete software development lifecycle including analysis, design, coding, testing and debugging applications
• Develop system according to audit requirements, rules and regulations.
• Review the codes developed by the team, manage database source code as central party and make sure that the design abides to the system design rule and database best practice for optimization of performance
• Liaise with DBA team to gather feedback on database design and provide remedy
• Create and document unit test and assist QA team and users to finish QAT and UAT.
• Participate in supporting, troubleshooting and resolve issues for existing systems.
• Document system design and technical specifications
• Prioritize tasks so that assigned tasks can be completed within the given timeline

Requirements:

• Degree in Computer Science or related subjects
• Extensive knowledge in MVC, Entity Framework, LINQ and JQuery and/or any client side JavaScript framework
• Experience in designing and working with n-tier architectures
• Prior knowledge to SSIS, SSRS and MS SQL server 2008 and above
• Solid knowledge of OOP software concepts, design patterns, and best practices
• Able to guide and manage a team of analyst programmers
• Able to analyse problematic situations; diagnose; and generalize alternative solutions to find the best solution
• Able to communicate effectively in both verbal and writing and work with cross functional and cross geographical teams
• Self-motivated, independent, detail oriented, responsible team-player
• Able to work overtime when required to meet project timeline
• A team player, responsible and keen to learn new things with can-do attitude

You will be working in a team as an in-house Equities Dealer. Entrusted with a pool of clients, your primary task will be to grow and manage the accounts under your arm, as well as to perform in other related tasks assigned to you.

In order to be successful in this role:

• Well-versed in the fundamental and technical analysis on stocks
• Effective communication skills to be able to speak to clients on an individual or in a seminar/ webinar capacity
• Sales driven
• Analytical mind set to be able to see how current events will affect the market and your clients’ portfolio
• Meticulous and client centric to provide excellent client relations

Key Tasks and Responsibilities include:

• Grow the client base and revenue under your care
• Handle clients’ enquiries, trade executions and settlements
• Assist in credit management controls

Requirements:

• Degree in any discipline, preferably in Economics, Finance or Engineering
• Experience in financial industry will be an advantage
• Certifications in CMFAS M1a, M5, M6 and M6a will be an added advantage
• Candidates without prior working experience will be considered if you have the passion and right attitude to succeed!

The role involves leading a team to implement effective controls and efficient workflows for individual client and entities/corporate account onboarding, processing, and maintenance, leading to both compliance to regulatory requirements as well as better turnaround time.

Key responsibilities include conducting Sanctions, PEP, and Adverse Media screenings to ensure compliance with KYC and AML regulations, conducting periodic Customer Due Diligence (CDD) reviews, and performing Enhanced Due Diligence (EDD) and reviewing escalations. This also includes ensuring that the client and account information is up to date for regulatory reporting such as FATCA and CRS reporting. When there are escalations, you will need to work closely with Compliance and Business Development divisions on resolving them through effective communications with the different departments.

Other responsibilities include:

• Managing staff training and developments
• Process reviews and automation of manual tasks
• Drafting and reviewing process documentations
• Plan and coordinate with IT to execute implementations of system enhancements, including performing User Acceptance Testing.
• Participate in internal and external audits pertaining to client and account onboarding

The ability to prioritize, meet deadlines and communicate to all levels of the organization, including sales, legal and compliance, is critical in this role.

This position reports to Head, Quality Service.

We are looking for an energetic, and self-driven individual who could think out of the box and make a difference in the company by implementing and seeing through improvements to processes, products, platform and people. You will be part of the Quality Service Team that is committed to improving customer experience and improving quality within the company.

You will be handling and providing strong support to the process of achieving fair resolution for escalated complaints with the achievement of business process improvement and customer satisfaction. The team works closely with various departments and stakeholders to gather relevant information, analyse complaints, and provide appropriate solutions or remedies to customer.

You will be raising our service standards and competency within the company through developing training and establishing standards as well as launching company-wide service initiatives like EXSA and Servicing workshops.

In addition, you will also be exposed to brainstorm and improve our Wealth funnel for P3 Mobile App. The executive will see himself/herself becoming more confident in handling challenging situations and improved interpersonal skill set, negotiation skill as well as better judgement in assessing and handling future challenges he/she may have.

Specific Responsibilities:

Executive to be involved in:

1. Conduct thorough and comprehensive complaint investigations, ensuring adherence to regulatory guidelines and internal policies.
2. Collaborate with cross-functional teams, including front office, products, legal, compliance, and subject matter experts, to gather necessary information and insights.
3. Provide guidance and support to team members in resolving complex complaints and ensuring timely resolution.
4. Prepare accurate and detailed reports on complaint investigations, including findings, recommendations, and actions taken.
5. Foster a culture of continuous improvement, promoting a customer-centric approach within the company.
6. Maintain a high level of professionalism and confidentiality in handling sensitive customer complaints.
7. Perform ad-hoc tasks (e.g. tasks, projects, service initiatives).

Technical Skills and Competencies required:

• Diploma holders and above from a reputable institution.
• Minimum 3 years of experience in Complaint Handling or Customer Experience, preferably in the Banking and/or Securities industry. Experienced candidate with at least 5 years of experience will be considered for a managerial role.
• Excellent interpersonal and communication skills. Both written and verbal, with the ability to effectively communicate complex information to stakeholders at all levels.
• Proficiency in English and Mandarin to liaise with Chinese-speaking stakeholders.
• Prior working experience in financial industry, preferably in handling securities and investment products or relevant accreditations (e.g. CMFAS, etc) will be an advantage.