Total 14 Manager level Legal / Public / Security job vacancies in Roppongi, Tokyo

Keeper is hiring a driven and self-managed Office Manager & Executive Assistant to join the Keeper Tokyo, Japan team. This will be an on-site position based out of our Tokyo office.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fast growing cybersecurity companies and be an instrumental and integral part of growing our Tokyo, Japan office.

About Keeper

Keeper Security APAC 株式会社 ("Keeper") is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our award-winning, zero-trust, privileged access management platform deploys in minutes and seamlessly integrates with any tech stack and identity application to provide visibility, security, control, reporting and compliance across an entire enterprise. Trusted by millions of individuals and thousands of organizations, Keeper is an innovator of best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com.

About the Role

We are looking for a superstar Office Manager for our fast-paced, hard-working and high-energy APAC sales headquarters in Tokyo, Japan. The Office Manager will serve as the face of our local operations, interfacing with a variety of stakeholders to ensure efficient operational processes. You’ll report directly to the Head of APAC Sales, Country Manager. You will manage the core office activities, including administrative duties, reception, bookkeeping, payroll & HR coordination, supplies purchases, travel and team events. You will be instrumental in supporting the ongoing growth of our Tokyo office and will have full support from the company’s global leadership team.

Responsibilities

Office Management

• Direct and own all office management, including reception, building access, mail services, conference services, catering, basic technical support and general clerical support for our Tokyo office
• Coordination of bookkeeping, accounts receivable, accounts payable and payroll (and benefits) with our corporate finance team
• Plan and organize all office events, parties, team building outings, functions and meetings, including venues, food, transportation and communication
• Oversee office procurement of general office supplies, office equipment, furniture, capital office assets, etc. ensuring supply inventory is sufficient and spending is within budget
• Maintain a unified working relationship with teams in our US (California/Illinois) and Ireland offices
• General errands, administrative tasks and data entry as required

Reception & Administrative Support

• Our Keeper brand is vital to our success; our Office Manager is responsible for greeting all visitors in a professional and welcoming manner
• Provide administrative assistant duties to our executive team including calendar maintenance, travel, errands, clerical tasks, etc.
• Book travel for Keeper team members, including local transport, flights, accommodation and travel insurance
• Communicate with Keeper’s leadership team to provide regular updates and progress

Facilities

• Help with office location procurement, buildout planning and equipment/furniture ordering for brand new office location in Tokyo
• Ensure the office is maintained at a high standard at all times that is compliant with workplace safety and conducive to producing a creative and collaborative environment
• Liaise with building management, facilities vendors and office subcontractors to ensure work is performed in a manner that is satisfactory
• In conjunction with cleaning staff, maintain kitchen cleanliness including responsibility for the dishwasher, coffee machine, fridge and trash
• Responsible for ordering beverages, snacks and meals to keep our troops fueled and happy

New Hire Onboarding

• Coordinate with HR and Recruiting teams to track and manage new hire start date procedures and onboarding
• Coordinate with IT and Team Leads to order new hire computer equipment and peripherals. Manage ordering, shipping and receiving of equipment for both Illinois and California offices.
• Conduct IT Onboarding with new hires (includes assistance in setting up their Keeper Vault and basic apps and programs e.g. Gmail, Slack, OpenPath, etc.)
• Work with preferred vendors to place orders as needed for “new hire swag” (t-shirts, hoodies, etc.)
• Occasionally provide on-site HR coordination for our US headquartered team

Assistant duties to Head of Sales - Japan

• Coordinate and schedule meetings as needed
• Regularly audit calendar for conflicts and work with Head of Sales to handle accordingly
• Monitor daily interview appointments and ensure Head of Sale’s attendance with timely reminders

• Must reside in Tokyo, Japan with the ability to commute to our Tokyo office on a daily basis
• Must be bilingual in Japanese with English proficiency for business purposes, with excellent verbal and written communication skills
• 3+ years of experience working in an office manager role
• Strong knowledge of arranging travel, events and meetings
• Superior organizational skills
• Strong interpersonal skills with the ability to work effectively in a team environment and under general supervision
• Effective time management and prioritization skills, strong attention to detail, self-motivated
• Comfortable work with all levels of management
• Strong interpersonal skills
• Able to work in a fast paced environment where priorities change frequently
• Excellent computer skills, ie., Google Suite, Excel
• Bachelor’s degree in Human Resources, Business Administration or similar field preferred

Keeper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Keeper is hiring a driven Account Manager to join a high producing team within our APAC B2B sales division. Candidates must be able to work from our Tokyo, Japan office for eligibility.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and gain valuable skills while expanding and developing client relationships in this pivotal role!

About Keeper

Keeper Security APAC 株式会社 ("Keeper") is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our award-winning, zero-trust, privileged access management platform deploys in minutes and seamlessly integrates with any tech stack and identity application to provide visibility, security, control, reporting and compliance across an entire enterprise. Trusted by millions of individuals and thousands of organizations, Keeper is an innovator of best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com.

About the Role

Join an elite group of proven performers and highly successful Account Manager professionals. Our team is full of seasoned technologists, with experience selling into SME and Enterprise level accounts. They have a passion for helping companies get the most out of their technology investments and are skilled at identifying new business opportunities and expansion opportunities within named accounts. As an Account Manager, you will work with an established client base and be responsible for growing revenue through these accounts using our industry-leading solutions.

Responsibilities

• Thrive in a supportive but independent workplace with the opportunity to grow as our organization grows
• Carry a revenue quota to meet or exceed sales targets within assigned accounts
• Provide strong interactions with customers at the Senior Management level with support on forming relationships with C level contacts
• Work with clients to negotiate contract renewals, cross-sells and upsells
• Communicate in Japanese and English, both verbally and in writing
• Work with clients to establish business and technical goals & potential via technical and Quarterly Business Reviews
• Maintain a structured cadence with named customer accounts, build relationships, present Keeper solutions, troubleshoot challenges, manage issues with the broader Keeper team and close deals
• Advise customers on best practices for securing and protecting their business against password related breaches
• Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle
• Consistently demonstrate knowledge of Account Management best practices, stay up to date on trends in the industry, and operate as an Account Manager and Cyber Security advisor to your customers
• Understand and navigate account procurement practices to negotiate licensing contracts
• Resolve customer issues, alone and through collaboration with other Keeper Security teams; approach all situations with curiosity and creativity. Resolving customer issues can involve troubleshooting and require deep technical knowledge of our solutions and the Password management space
• Build strong customer relationships by maintaining high levels of engagement, adoption, and communication; conduct quarterly business reviews to ensure our clients are up to speed on their areas of vulnerability, new product features etc.
• Become a Keeper Security product expert for your customers; occasionally assist on Sales or Marketing calls/webinars as an Account Manager & Keeper expert
• Drive customer advocacy in the form of references, referrals, and case studies
• Perform data-driven reviews and analysis on customer portfolio to prioritize opportunity and risk; reliably renew and expand customer contracts, meet and exceed personal and team quotas
• Participate in the evolution of Keeper Security’s own Account Management programs and processes; insist on excellence in our own AM initiatives
• Contribute towards the development of a strong team environment by upholding high work standards
• Jump at opportunities to go the extra mile to ensure our customers are supported and successful!

• 3+ years of experience in full cycle SaaS sales or Account Management (with a focus on upselling and expansion)
• Must be bilingual in Japanese with English proficiency for business purposes, with excellent verbal and written communication skills
• Strong technical knowledge as it pertains to software integrations (SSO, Directory etc), implementation, onboarding & support
• Motivated by solving problems for customers; demonstrated ability to anticipate challenges before they arise
• Experience working with and selling to Enterprise organizations, C-level Executives, IT and Cyber Security Executives
• Unrivaled sense of autonomy, ownership, and dedication to helping customers realize their intended value
• Energetic and self-motivated; a team player who is also a proactive and creative problem solver
• Aptitude for learning software; strong with business applications
• Ability to manage multiple priorities while maintaining strict attention to details. Strong communication and interpersonal skills, both written and verbal; consistent diplomacy, tact, and poise when working through customer issues and escalations
• Working knowledge of Salesforce.com
• Undergraduate degree preferred (BA/BS)
• Experience working in IAM industry is a plus

Keeper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Keeper is hiring driven Customer Success Managers to join a high producing team within our APAC B2B sales division. Candidates must be able to work from our Tokyo, Japan office for eligibility.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and gain valuable skills while expanding and developing client relationships in this pivotal role!

About Keeper

Keeper Security APAC 株式会社 ("Keeper") is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our award-winning, zero-trust, privileged access management platform deploys in minutes and seamlessly integrates with any tech stack and identity application to provide visibility, security, control, reporting and compliance across an entire enterprise. Trusted by millions of individuals and thousands of organizations, Keeper is an innovator of best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com.

About the Role

Join an elite group of proven performers and highly successful Customer Success professionals. Our team is full of seasoned technologists, with experience selling into SME and Enterprise level accounts. They have a passion for helping companies get the most out of their technology investments and are skilled at identifying new business opportunities and expansion opportunities within named accounts. As a Customer Success Manager, you will work with an established client base and be responsible for growing revenue through these accounts using our industry-leading solutions.

Responsibilities

• Thrive in a supportive but independent workplace with the opportunity to grow as our organization grows
• Carry a revenue quota to meet or exceed sales targets within assigned accounts
• Provide strong interactions with customers at the Senior Management level with support on forming relationships with C level contacts
• Work with clients to negotiate contract renewals, cross-sells and upsells
• Communicate in Japanese and English, both verbally and in writing
• Work with clients to establish business and technical goals & potential via technical and Quarterly Business Reviews
• Maintain a structured cadence with named customer accounts, build relationships, present Keeper solutions, troubleshoot challenges, manage issues with the broader Keeper team and close deals
• Advise customers on best practices for securing and protecting their business against password related breaches
• Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle
• Consistently demonstrate knowledge of Customer Success best practices, stay up to date on trends in the industry, and operate as a Customer Success and Cyber Security advisor to your customers
• Understand and navigate account procurement practices to negotiate licensing contracts
• Resolve customer issues, alone and through collaboration with other Keeper Security teams; approach all situations with curiosity and creativity. Resolving customer issues can involve troubleshooting and require deep technical knowledge of our solutions and the Password management space
• Build strong customer relationships by maintaining high levels of engagement, adoption, and communication; conduct quarterly business reviews to ensure our clients are up to speed on their areas of vulnerability, new product features etc.
• Become a Keeper Security product expert for your customers; occasionally assist on Sales or Marketing calls/webinars as a CSM & Keeper expert
• Drive customer advocacy in the form of references, referrals, and case studies
• Perform data-driven reviews and analysis on customer portfolio to prioritize opportunity and risk; reliably renew and expand customer contracts, meet and exceed personal and team quotas
• Participate in the evolution of Keeper Security’s own Customer Success programs and processes; insist on excellence in our own Customer Success initiatives
• Contribute towards the development of a strong team environment by upholding high work standards
• Jump at opportunities to go the extra mile to ensure our customers are supported and successful!

• 1+ years of experience in Account Management or SaaS Customer Success roles/Sales roles
• Must be bilingual in Japanese with English proficiency for business purposes, with excellent verbal and written communication skills
• Strong technical knowledge as it pertains to software integrations (SSO, Directory etc), implementation, onboarding & support
• Motivated by solving problems for customers; demonstrated ability to anticipate challenges before they arise
• Experience working with and selling to Enterprise organizations, C-level Executives, IT and Cyber Security Executives
• Unrivaled sense of autonomy, ownership, and dedication to helping customers realize their intended value
• Energetic and self-motivated; a team player who is also a proactive and creative problem solver
• Aptitude for learning software; strong with business applications
• Ability to manage multiple priorities while maintaining strict attention to details. Strong communication and interpersonal skills, both written and verbal; consistent diplomacy, tact, and poise when working through customer issues and escalations
• Working knowledge of Salesforce.com
• Experience working in IAM industry is a plus
• Undergraduate degree preferred (BA/BS)

Keeper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Keeper Security is hiring a driven Channel Account Manager to join our APAC Channel team. Candidates must be able to work from our Tokyo, Japan office for eligibility.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and be responsible for building pipeline and channel revenue with high performance partners.

About Keeper

Keeper Security APAC 株式会社 ("Keeper") is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our award-winning, zero-trust, privileged access management platform deploys in minutes and seamlessly integrates with any tech stack and identity application to provide visibility, security, control, reporting and compliance across an entire enterprise. Trusted by millions of individuals and thousands of organizations, Keeper is an innovator of best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com.

About the Role

The Channel Account Manager, APAC will report to our Director of Global Channel Account Management, carrying a primary focus on building pipeline and channel revenue with existing channel partners. There will also be a heavy focus sourcing strategic new channel relationships. This position requires the candidate to be extremely motivated, results-driven and have a good network within the channel ecosystem.

Responsibilities

• Responsible for the day-to-day recruitment and relationship management of channel partners to include value added resellers, distributors, systems integrators and strategic software partners (primarily in the APAC region)
• Act as a liaison between Keeper and assigned channel partners
• Build, maintain, and manage relationships with current and prospective channel partners
• Establish productive, professional relationships with key sales and channel personnel in assigned partner accounts
• Coordinate the involvement of Keeper personnel, including support, service, and management resources, in order to meet partner performance objectives and partners’ expectations
• Communicate in Japanese and English, both verbally and in writing
• Sell through partner organizations to end users in coordination with partner sales resources
• Meet assigned targets for profitable sales volume and strategic objectives in assigned partner accounts
• Manage direct/channel conflict by fostering excellent communication between the channel and direct sales teams
• Ensure partner compliance with Channel Partner programs and agreements
• Participate in a partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship
• Identify partner GTM &/or services offerings; working with partner sales resources, marketing, etc. develop & launch offerings to point of incremental joint revenue achievement
• Build relationships with technology vendors to identify mutual greenfield opportunities with shared partners
• Maintain channel opportunity registrations in Salesforce.com and assist the direct sales team in closing channel generated leads
• Plan and execute on Channel Marketing activities and events to support brand awareness and demand generation with the Strategic Partner group
• Ability to travel to and from customer meetings (locally and nationally) & rent and/or operate a vehicle on behalf of the company

• 5+ years of channel sales experience
• Must be bilingual in Japanese with English proficiency for business purposes, with excellent verbal and written communication skills
• Proven success driving revenue growth via channel partners
• Good understanding of Partner Incentive programs and PRM tools
• Strong interpersonal skills and ability to excel in a team oriented atmosphere
• Extremely motivated and goal-oriented
• Must want a career-oriented environment that is both fun and professional
• You share our values, and work in accordance with those values
• Willingness to travel up to 50%

Keeper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Keeper Security is hiring a Japan Public Relations Manager to join our global communications team. This is a hybrid position based out of our Asia-Pacific headquarters in Tokyo, Japan. Periodic out-of-town travel will be required.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and spearhead external communications, strategically building brand awareness in Japan and the broader region, promoting a positive public image and controlling the dissemination of information on Keeper’s behalf.

About Keeper

Keeper Security APAC 株式会社 ("Keeper") is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our award-winning, zero-trust, privileged access management platform deploys in minutes and seamlessly integrates with any tech stack and identity application to provide visibility, security, control, reporting and compliance across an entire enterprise. Trusted by millions of individuals and thousands of organizations, Keeper is an innovator of best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com.

About the Role

The Japan Public Relations Manager will report to the Director of Global Communications and collaborate with an elite team of industry experts, functioning as the primary driver of Keeper’s brand awareness in Japan through the creation and distribution of press releases, thought leadership articles, research, social media and other content. This individual must bring a clear understanding of Japan’s media landscape, existing relationships with media outlets, excellent writing skills and the ability to distill technical information into plain language. This role requires a self-starter who is excited to work in a fast-paced environment.

Responsibilities

• Manage media engagements for Japan, and the broader Asia-Pacific region as needed, including handling requests for interviews and statements
• Draft and distribute media content including press releases, media advisories and byline articles
• Develop multifaceted communication plans to support public relations efforts
• Manage editorial, research and other planning calendars for Japan
• Manage company-led surveys and research in the region from planning to execution
• Develop and write content including blogs, award entries and social media posts
• Track and develop analytical reports of traditional media and social media performance
• Attend and provide public relations support at events 
• Maintain Japan’s media page on keepersecurity.com 
• Quickly and effectively manage crisis communications, as necessary

• 5+ years of professional public relations and external communications experience
• Bachelor’s degree in journalism, communications, public relations or relevant field
• Bilingual in English and Japanese, with excellent verbal and written communication skills for a global audience
• Ability to build cross-functional relationships, influence and collaborate at all organizational levels including with senior executives
• Confident team player with the ability to operate in a dynamic environment
• Outstanding organizational and project management skills
• Results-driven and detail-oriented self-starter who strives for excellence
• Understanding of basic cybersecurity concepts with experience in the cybersecurity or technology space preferred
• Ability to distill complicated information into plain language
• Willingness to travel up to 10%

Keeper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Keeper Security is hiring a driven Senior Channel Account Manager to join our APAC team. Candidates must be able to work from our Tokyo, Japan office for eligibility.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Join one of the fastest-growing cybersecurity companies and be responsible for building pipeline and channel revenue with high performance partners.

About Keeper

Keeper Security APAC 株式会社 ("Keeper") is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our next-generation privileged access management solution deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com.

About the Role

The Senior Channel Account Manager, APAC will report to our Head of Channel, carrying a primary focus on building pipeline and channel revenue with existing channel partners. There will also be a heavy focus sourcing strategic new channel relationships. This position requires the candidate to be extremely motivated, results-driven and have a good network within the channel ecosystem.

Responsibilities

• Responsible for the day-to-day recruitment and relationship management of channel partners to include value added resellers, distributors, systems integrators and strategic software partners
• Act as a liaison between Keeper and assigned channel partners
• Communicate with Japanese speaking clients, both verbal and written
• Build, maintain, and manage relationships with current and prospective channel partners
• Establish productive, professional relationships with key sales and channel personnel in assigned partner accounts
• Coordinate the involvement of Keeper personnel, including support, service, and management resources, in order to meet partner performance objectives and partners’ expectations
• Sell through partner organizations to end users in coordination with partner sales resources
• Meet assigned targets for profitable sales volume and strategic objectives in assigned partner accounts
• Manage direct/channel conflict by fostering excellent communication between the channel and direct sales teams
• Ensure partner compliance with Channel Partner programs and agreements
• Participate in a partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship
• Identify partner GTM &/or services offerings; working with partner sales resources, marketing, etc. develop & launch offerings to point of incremental joint revenue achievement
• Build relationships with technology vendors to identify mutual greenfield opportunities with shared partners
• Maintain channel opportunity registrations in Salesforce.com and assist the direct sales team in closing channel generated leads
• Plan and execute on Channel Marketing activities and events to support brand awareness and demand generation with the Strategic Partner group
• Ability to travel to and from customer meetings (locally and nationally) & rent and/or operate a vehicle on behalf of the company

• 7+ years of security SaaS channel sales experience
• Must be bilingual, native-level Japanese and English fluency
• Proven success driving revenue growth via channel partners
• Good understanding of Partner Incentive programs and PRM tools
• Strong interpersonal skills and ability to excel in a team oriented atmosphere
• Strong written/verbal communications skills
• Extremely motivated and goal-oriented
• Must want a career-oriented environment that is both fun and professional
• You share our values, and work in accordance with those values
• Willingness to travel up to 50%

Keeper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Keeper Security is hiring a talented Channel Marketing Manager in Japan to join the global Keeper marketing team. Candidates must be able to work from our Tokyo, Japan office.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Join one of the fastest-growing cybersecurity companies and play a pivotal role in expanding and deepening Keeper’s reseller and distribution partner network in the Asia Pacific region. 

About Keeper

Keeper Security APAC 株式会社 ("Keeper") is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our next-generation privileged access management solution deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at https://www.keepersecurity.com/. 

About the Role

The Channel Marketing Manager, APAC will report to the Senior Manager of Channel Marketing and be responsible for expanding and deepening Keeper’s reseller and distribution partner network in the Asia Pacific region. 

Responsibilities

• Build strong relationships with key channel partners in the APAC region, serving as the primary point of contact for all marketing-related inquiries and initiatives
• Develop and execute comprehensive channel marketing strategies tailored to the APAC region
• Collaborate closely with the APAC Channel Sales team to understand market dynamics and identify channel opportunities for partner expansion and penetration
• Drive partner engagement initiatives, including training programs, co-marketing campaigns and incentive programs to maximize partner-sourced deal registrations 
• Manage the creation and distribution of marketing collateral and resources to support partner activities and enable sales effectiveness via our online partner portal
• Monitor and report on the performance of channel marketing programs 
• Manage the APAC Channel Marketing budget and Market Development Fund (MDF) and work with the regional leads to ensure investment is optimized
• Develop and execute multi-channel initiatives, including joint messaging, webinars, content creation, field events, newsletter, email campaigns, social media content, web pages and reference building programs

• Able to work from our Tokyo, Japan office
• Fluent in Japanese and English
• Proven success driving revenue growth via channel marketing campaigns
• 3+ years of channel marketing experience in the B2B technology industry; SaaS experience is preferred 
• Experience executing to-channel marketing campaigns to value added resellers (VAR) and value added distributors (VAD)
• Experience executing through-channel marketing campaigns to customers and prospects in coordination with VAR and VAD partners
• Experience planning, managing and executing in-person events
• Results-driven self-starter who strives for excellence
• Confident team player with the ability to operate in a dynamic environment
• Effective at driving complex multi-stakeholder processes and cross-team programs
• Ability to influence and collaborate at all organizational levels
• Outstanding verbal and written communication skills for a global audience
• Marketing degree or equivalent work experience

Keeper Security celebrates diversity and is committed to creating an inclusive environment for all employees.

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.

We believe that diversity, inclusion, and belonging are essential to who we are, how we’ll grow, and how we’ll innovate. We remain hungry and humble. We have high expectations, and a career at ServiceNow means challenging yourself to always be better. We’re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better.

This is a new role on our growing Legal team. ServiceNow is seeking a talented, highly motivated, team player to serve in the Commercial Legal Department supporting enterprise sales for ServiceNow. This is a great opportunity to work on cutting-edge issues in an exciting, fast-paced environment. This is a full-time position and is based in our Tokyo office.

What you get to do in this role:

RESPONSIBILITIES:

• Review and negotiate complex enterprise customer and partner agreements that meet the company’s requirements under its policies, including those for risk tolerance, while working collaboratively with the business team, including various executives.
• Collaborate with finance, sales operations, deal desk, product operations, support, security and other business units at all levels throughout the organization to ensure that agreements adequately protect the company’s interests.
• Support the continuous improvement of standard forms of agreement and legal processes.
• Be a trusted business partner, responding in a timely and productive manner to requests from internal customers.
• Counsel internal customers regarding company policies, legal issues, compliance issues and risk tolerance.

スマートニュース株式会社は、「世界中の良質な情報を必要な人に送り届ける」をミッションに掲げ、2012年6月15日に設立されました。日本と米国でニュースアプリ「SmartNews（スマートニュース）」を運用しています。世界中の膨大な情報を日夜解析し続けるアルゴリズムと、スマートデバイスに最適化された快適なインターフェースを通じて、世界中から集めた良質な情報を一人でも多くの人々に届けていきたいと考えています。

スマートニュースは東京、サンフランシスコ、パロアルト、ニューヨーク、上海、北京にオフィスを構えています。私たちとともにグローバルスタートアップとして、ミッションの実現を目指していただける方は、ぜひご応募ください。

概要

SmartNewsの事業において、以下の3つの観点で、官公庁(含む外郭団体）、業界団体並びに一般社団法人（NPO等）と適切な協力関係を築き、主体的に情報獲得及びロビー活動を行う

• Public Policyの計画立案・実施
• 政策動向に関する最新状況の把握
• 政策に関する提言書・報告書等の作成および関係者へのその説明・交渉
• 渉外関連イベントの企画・運営
• SmartNewsの事業を取り巻く法規制の情報獲得ならびに政府（議員を含む）に対するロビー活動
• 対象とする主な法規制等
• プライバシー規制/個人情報保護規制　(個人情報保護委員会/総務省)
• 広告/ニュース/アプリ課金などの独占禁止/プラットフォーム規制　(公正取引委員会/内閣官房/経済産業省)
• フェイクニュース規制　(自民党/総務省)
• IPO関連　(金融庁)
• スタートアップ税制　（財務省、経済省、自民党インナー）
• 経営層を含む社内関係者の渉外活動支援。
• 外部有識者講演における資料作成支援
• 必要に応じた情報インプット（PR等と協力しつつ）

必須経験

• 中央政府もしくは事業会社（コンサルティング、シンクタンクを含む）において、国会・省庁等での政策立案・策定・運用に、自らが関与した業務経験（事業会社であれば、担当コンサルタント、官公庁でいえば係長クラス以上）
• コミュニケーションスキルが高く、社内外・国籍問わず様々な立場のステイクホルダーとコミュニケーションを円滑に取ることができること
• 自主的に活動できること（Self-starter)
• 国際情勢、Technology Industry、情報政策に対する高い理解
• 「世の中」や「人」に対する好奇心が旺盛で向上心があること

歓迎経験

• 議会議員、議員秘書、国家公務員など、政策立案に当事者として関与した経験（特に情報通信技術に関する政策を扱う経産省、消費者保護に関する政策を扱う消費者庁等での経験）
• 民間企業、国際機関、NGO等の組織で政策企画業務や政府・自治体・業界団体との関係構築業務に従事した経験
• 業界団体等で自主規制又は業界団体としての提言の作成、意見出し等に関与した経験
• 米国で政策立案・策定・運用業務に関与した経験又は外資企業における同業務の外部委託・マネジメント経験
• 短期的な業務アウトプットと、中長期的な取り組みを並行してタイムリーに遂行できるマルチタスク能力に秀でた方

スマートニュース東京オフィスにおけるサポート

• オフィス内のキッチンで毎日作られるランチとスナックの提供
• オフィス内のコーヒースタンドでのシングルオリジンのコーヒーやエスプレッソベースの飲み物、紅茶、その他の季節限定ドリンクの提供
• 従業員の自己啓発、ウェルビーイングや生産性をサポートする「SmartSelect」プログラムの提供
• 日本の労働法で必要とされるすべての医療保険と社会保険の適用

就労ビザ・移住のサポート

• 対象者に対して、就労ビザの取得サポートが可能です。
• 当社では転勤支援サービス会社と提携し、日本での就労に必要な移住手続きを支援しています

About SmartNews

SmartNews is a leading global information and news discovery company dedicated to delivering quality information to the people who need it. Thanks to our unique machine-learning technology and relationships with more than 3,000 global publisher partners, we provide news that matters to millions of users.

Founded in 2012 in Tokyo, SmartNews also has offices in San Francisco, Palo Alto, New York, Shanghai, and Beijing. If you are someone who shares our vision and feels passionately about our mission, we encourage you to apply!

Roles and Responsibilities:

In the SmartNews business perspectives, you will build appropriate cooperative relationships with relevant ministries(including affiliated organizations), industry associations, and general incorporated associations (NPOs, etc.), and proactively acquire information and lobby from the following three perspectives.

• Public Policy planning and implementation
• Stay up-to-date on policy developments
• Preparation of policy recommendations, reports, etc., and their explanation and negotiation with relevant parties
• Planning and organizing liaison-related events
• Obtain information on laws and regulations surrounding SmartNews' business and lobby governments (including legislators)
• Major laws, regulations, etc. to be covered
• Privacy Regulation/Personal Information Protection Regulation (Personal Information Protection Commission/Ministry of Internal Affairs and Communications)
• Anti-monopoly/platform regulation of advertising/news/application billing, etc. (Japan Fair Trade Commission/Cabinet Secretariat/Ministry of Economy, Trade and Industry)
• Fake news regulation (LDP/MIC)
• IPO related (FInancial Service Agency)
• Start-up Taxation (Ministry of Finance, Ministry of Economy, LDP Inner members)
• Support for external relations activities of internal stakeholders, including CXO.
• Support for preparation of materials for lectures by external experts
• Information input as needed (in cooperation with PR, etc.)

Required experience/skills:

• Experience in central government or business firms (including consulting firms and think tanks) where you were involved in the planning, formulation, and operation of policies at the Diet, ministries, etc. (for business firms, consultant in charge; for public offices, at the section manager level or above).
• Good communication skills and the ability to communicate smoothly with stakeholders in various positions, both internally and externally, and regardless of nationality
• Ability to work independently (Self-starter)
• Strong understanding of international affairs, technology industry and information policy
• Have a strong sense of curiosity about the world and people, and a desire to improve.

Nice-to-have experience/skills

• Experience as a member of the Diet, secretary to a Diet member, national public official, or other party involved in policy making (especially experience at the METI, which handles policies related to information and communication technology, or the Consumer Affairs Agency, which handles policies related to consumer protection).
• Experience working in the private sector, international organizations, NGOs, or other organizations in policy planning or building relationships with government, local government, or industry groups
• Experience in preparing and providing opinions on self-regulations or recommendations of industry associations, etc.
• Experience in policy planning, formulation, and operation in the U.S. or outsourcing and management of the same in a foreign company
• Excellent multitasking skills, with the ability to carry out short-term business outputs and medium- to long-term initiatives in parallel and in a timely manner.

Benefits available at the SmartNews Tokyo Office

• Lunch and snacks prepared daily in our on-site kitchen facility
• In-office coffee stand offering single-origin coffees, espresso-based beverages, teas, and other seasonal drinks
• SmartSelect, our support program for employee self-development, well-being, and productivity
• All healthcare and social insurance required by the Japanese labor law

Visa Sponsorship and Relocation Support

• Work visa sponsorship is available for candidates who meet eligibility requirements

• To support a smooth transition for candidates who are moving to Japan from overseas, SmartNews partners with a travel service provider

【業務内容】
・公共・社会インフラ営業本部では、日本全国の中央省庁、自治体、大学/研究機関、病院、社会インフラ企業を担当しています。 (ご経験に応じて担当顧客をアサイン予定)。
・中央省庁では、昨年発足したデジタル庁を中心にクラウド利活用を促進し、それに伴うクラウド・セキュリティのニーズが非常に高くなっています。
・自治体や教育委員会は、デジタル庁を中心とするDXやクラウド利活用、スマートシティなどの新しい住民サービス、GIGAスクールなど、今後大きな動きが見込まれ、非常に魅力的な市場です。
・社会インフラ企業は、新型コロナの制限が軽減されたことによる経済活動の再開に伴い、収益の回復と投資再開が見込まれ、さらにMaaS等ITやクラウドを活用した新しいサービスの検討が非常に活発です。
・各市場において、すでに弊社では大きな実績がありますが、更に業務を拡大すべく、中央省庁や独立行政法人などの外郭団体へ直接アプローチして案件発掘をしていただきます。
・並行して主要パートナー様へもアプローチし、弊社製品/サービスのご提案をサポートしていただきます。
・製品担当営業、マーケティングチームなど社内他部門と連携し、担当市場での認知度向上、案件創出を行っていただきます。

Established in 1996 in Amsterdam, Booking.com has grown from a small Dutch start-up to the third largest e-commerce company in the world. Booking.com is the largest business within Booking Holdings (NASDAQ: BKNG) and accounts for the vast majority of Booking Holdings’ total revenue. Booking Holdings is a leading Fortune 500 e-commerce conglomerate with a market cap of approximately $80 billion.

With a mission to make it easier for everyone to experience the world, Booking.com invests in digital technology that helps take the friction out of travel. Booking.com connects travellers with the world’s largest selection of incredible places to stay, including everything from apartments, vacation homes, and family-run B&Bs to 5-star luxury resorts and even tree houses. The Booking.com website and mobile apps are available in over 40 languages, offer more than +28 million total reported listings, and cover +140K destinations in +200 countries worldwide.

Booking.com, the world’s leading accommodation website, is looking for a  Public Affairs Manager for Japan based in Tokyo. The Public Affairs Manager will represent the interests of Booking.com before government, political and regulatory audiences and other relevant senior level officials within Japan and the wider North Asia region. Successful candidate will work closely with other parts of Legal & Public Affairs department, as well as with business units, corporate units and corporate functions, the Accommodations BU, and aligns with the business priorities of our local and regional partner services offices. 

This role contributes to the strategic positioning and reputation of the company among external stakeholders.

Key responsibilities:

• Help develop and implement PA strategy to support business priorities and Booking.com’s corporate profile in Japan and to a lesser priority, other markets in North Asia
• Liaise with elected members and government officials on business related public policy issues
• Facilitate high level meetings with key stakeholders, including legislative bodies regulatory bodies, industry association and alliance partners to promote and advocate forthe company’s PA priorities
• Support the management of our trade association memberships and represent the company
• Ensure continuous monitoring and evaluation of political stakeholder activity and regulatory developments
• Work closely with the broader PA team to align messaging and provide colleagues with a through understanding of PA priorities
• Articulate Booking.com positions in briefing papers, consultation responses, internal and external meetings

Public Affairs Manager will hold following qualification and experience:

• Bachelor's Degree or higher
• 5-8 years of relevant experience in Japan and North Asia, ideally in a government institution in combination with in-house or consultancy experience in the area of public affairs
• Demonstrable knowledge of and experience in influencing policy-making.
• Good understanding of policy and legal challenges facing the tech industry and affinity with the tourism and travel industry in Japan and North Asia would be a plus 
• Excellent oral communications skills and ability to distill complex information into clear messages that will resonate with political and regulatory audiences, as well as into succinct updates for the business teams
• High quality written skills and practical experience in drafting materials for use by regulators, senior executives or politicians
• Experience developing creative and effective public affairs campaigns that underpin the company’s business objectives
• Outstanding organizational abilities, in particular, the capacity to manage multiple work streams at one time and the proactivity to drive work programmes forward and co-ordinate the involvement of all relevant stakeholders
• Experience working in fast-paced, multicultural environments
• Experience with managing sensitive reputational issues and/or crises
• Ability to engage directly with policy makers and to act as a spokesperson for the business
• Native Japanese and Advanced English speaker, other languages an advantage
• Self-starter that is also an excellent team player
• Strong influencing skills and ability to inspire confidence, as well as the ability to establish and maintain effective relationships at all levels
• High level of integrity with ability to develop both internal and external credibility
• Hands-on, results-focused and impactful

Why join the Legal & Public Affairs Team now?

Booking.com’s Legal & Public Affairs team is on a transformational journey at a transformational time for e-commerce and travel (think: growth, innovation, changes to how we operate); you will have an opportunity to actively shape the Department’s future.  The Legal & Public Affairs team is also a critical part of the enablement of Booking.com’s strategy of the Connected Trip (a travel experience that includes not just accommodation, but also transportation, attractions, experiences, payments, flights etc).   

This is a journey that requires close business and Legal & Public Affairs partnerships to redefine our business model, navigate complex regulatory environments, build new products, and negotiate increasingly elaborate commercial deals, among other important projects our teams get involved every day.  To tackle this mission, it all starts with a strong team passionate about growing Booking.com in an ethical and sustainable way!

Who we are

To match our global footprint and the array of challenges we face, we are proud to highlight the diversity that exists across this group. We are a team of approximately 90 professionals -  representing more than 25 nationalities - with lawyers qualified in many different countries, as well as non-lawyers with public policy, economics, compliance and risk backgrounds. Our team’s previous experience spans across a multitude of industries with team members having worked for major global companies (including Uber, American Express, Airbnb, Amazon, Google, Nokia), tech and other startups, government entities (e.g., the Dutch Competition Authority), and reputable international law firms (e.g., Hogan Lovells, Freshfields Bruckhaus Deringer, Baker Mckenzie), and Public Affairs firms (e.g., FTI Consulting, FIPRA, Brunswick). 

In addition to our day-to-day work, we actively seek opportunities for our team members to engage in the wider global legal and public affairs communities through speaking engagements, training programs, and association memberships. Some of our lawyers are Board members of Consumer Law associations, Competition Law associations, Privacy associations, etc.  We also believe in actively engaging with stakeholders to share our insights on policies affecting the travel experience and how travel tech innovations can fuel the digital transformation of the travel industry.  For example, we recently launched Booking.com’s Public Affairs blog, where we publish our position on key policy issues (A World Worth Experiencing).  

As a team, we believe in:

• Integrating with the Business and Legal having a “seat at the table”: we are decision makers that can have a real impact on Booking.com’s future
• Booking’s mission of making it easier for everyone to experience the world. Travel helps people become more open minded, curious and flexible
• Allowing members of our teams to experience different areas or, if they want to be specialists, give them the tools to become more effective in their jobs
• Providing holistic legal and public affairs advice; our team should not work in silos
• Always looking for better ways of doing things, improving our Legal Operations function, innovating and exchanging best practices
• Accepting that it's OK to make mistakes as long as we learn from them
• Having a sense of humour and having fun working together; we are a team that likes to collaborate and share in joys and challenges together!

Why join the Legal & Public Affairs Team now?

Booking.com’s Legal & Public Affairs team is on a transformational journey at a transformational time for e-commerce and travel (think: growth, innovation, changes to how we operate); you will have an opportunity to actively shape the Department’s future.  The Legal & Public Affairs team is also a critical part of the enablement of Booking.com’s strategy of the Connected Trip (a travel experience that includes not just accommodation, but also transportation, attractions, experiences, payments, flights etc).   

This is a journey that requires close business and Legal & Public Affairs partnerships to redefine our business model, navigate complex regulatory environments, build new products, and negotiate increasingly elaborate commercial deals, among other important projects our teams get involved every day.  To tackle this mission, it all starts with a strong team passionate about growing Booking.com in an ethical and sustainable way!

Who we are

To match our global footprint and the

Your Career:

The Escalation Manager position is a strategic, high-visibility role that provides the highest level of escalation for customer issues that are jeopardizing the Palo Alto Networks business relationship and/or sales opportunities with key customers.

The Escalation Manager will lead and manage the resolution of customers' critical issues by forming and leading an interdepartmental, cross-functional, and geographically dispersed Palo Alto Networks virtual team which are formed based on the customer and escalation needs. 

In leading the virtual team, the escalations Manager will liaise with and work across various Palo Alto Networks functional organizations and business units, and with all levels of the company; from Support, Sales, Product management, and development engineers to management and corporate executives.

Key Responsibilities

Escalation Leadership

• Ownership for driving progress and resolution of customers' critical issues

• Drive clear intake, scope, priority, exit criteria  and end to end process to achieve streamlined escalation resolution 

• Drive global consistency across portfolio and customers. 

• Maintain and improve procedures for customer and field personnel for escalation handling. 

• Handle direct customer leadership and technical audiences as appropriate. 

Expedite Resolution

• Engage and lead cross-functional and geographically dispersed teams in the development and execution of action plans to address critical situations

• Strong ability to influence and be effective at assigning tasks and responsibilities to successfully achieve all key objectives of the critical account and issues. 

• Clear accountability on relevant owners on driving to target service-level Objectives(SLO) and intermediate milestones leading up to it

• Interlock with Executive Sponsors to help resolve roadblocks in a timely manner.

Communication and Reporting:

• Effectively communicate critical issue status to executive staff, sales, support, product teams and other invested parties

• Effective use of dashboards and keen understanding of how to use data to help deliver the outcomes needed and track progress towards SLO.   

• Set clear customer expectations and ensure timely updates on troubleshooting and resolution action plans for internal and customer facing communications.

Risk Management 

• Make informed decisions on elevating urgency and apply relevant focus to solve for a situation with right governance, guardrails and reviews in place.

• A “whatever it takes” customer-first attitude and a willingness to go the extra mile to foster customer success

• Demonstrate strong judgment in risk management and problem mitigation, as well as making timely decisions from both business and technical perspectives

Retrospective and Preventive Measures:

• Retrospectives and PostMortem to help improve the process/system/product. 

• Identify systemic and pervasive issues related to products and/or processes and drive actions to prevent future problems

• Recognitions and reporting on problem areas which will give insight to the magnitude of the issue through the amount of cases or number of customers impacted or related to these areas.

• Understanding of techniques to predict risks using data and AI models and systematic approach to address

• co-create and pilot proactive programs to reduce likelihood of customer and field escalations

Established in 1996 in Amsterdam, Booking.com has grown from a small Dutch start-up to the third largest e-commerce company in the world. Booking.com is the largest business within Booking Holdings (NASDAQ: BKNG) and accounts for the vast majority of Booking Holdings’ total revenue. Booking Holdings is a leading Fortune 500 e-commerce conglomerate with a market cap of approximately $80 billion.

With a mission to make it easier for everyone to experience the world, Booking.com invests in digital technology that helps take the friction out of travel. Booking.com connects travellers with the world’s largest selection of incredible places to stay, including everything from apartments, vacation homes, and family-run B&Bs to 5-star luxury resorts and even tree houses. The Booking.com website and mobile apps are available in over 40 languages, offer more than +28 million total reported listings, and cover +140K destinations in +200 countries worldwide.

Booking.com, the world’s leading accommodation website, is looking for a  Public Affairs Manager for Japan based in Tokyo. The Public Affairs Manager will represent the interests of Booking.com before government, political and regulatory audiences and other relevant senior level officials within Japan and the wider North Asia region. Successful candidate will work closely with other parts of Legal & Public Affairs department, as well as with business units, corporate units and corporate functions, the Accommodations BU, and aligns with the business priorities of our local and regional partner services offices. 

This role contributes to the strategic positioning and reputation of the company among external stakeholders.

Key responsibilities:

• Help develop and implement PA strategy to support business priorities and Booking.com’s corporate profile in Japan and to a lesser priority, other markets in North Asia
• Liaise with elected members and government officials on business related public policy issues
• Facilitate high level meetings with key stakeholders, including legislative bodies regulatory bodies, industry association and alliance partners to promote and advocate forthe company’s PA priorities
• Support the management of our trade association memberships and represent the company
• Ensure continuous monitoring and evaluation of political stakeholder activity and regulatory developments
• Work closely with the broader PA team to align messaging and provide colleagues with a through understanding of PA priorities
• Articulate Booking.com positions in briefing papers, consultation responses, internal and external meetings

Public Affairs Manager will hold following qualification and experience:

• Bachelor's Degree or higher
• 5-8 years of relevant experience in Japan and North Asia, ideally in a government institution in combination with in-house or consultancy experience in the area of public affairs
• Demonstrable knowledge of and experience in influencing policy-making.
• Good understanding of policy and legal challenges facing the tech industry and affinity with the tourism and travel industry in Japan and North Asia would be a plus 
• Excellent oral communications skills and ability to distill complex information into clear messages that will resonate with political and regulatory audiences, as well as into succinct updates for the business teams
• High quality written skills and practical experience in drafting materials for use by regulators, senior executives or politicians
• Experience developing creative and effective public affairs campaigns that underpin the company’s business objectives
• Outstanding organizational abilities, in particular, the capacity to manage multiple work streams at one time and the proactivity to drive work programmes forward and co-ordinate the involvement of all relevant stakeholders
• Experience working in fast-paced, multicultural environments
• Experience with managing sensitive reputational issues and/or crises
• Ability to engage directly with policy makers and to act as a spokesperson for the business
• Native Japanese and Advanced English speaker, other languages an advantage
• Self-starter that is also an excellent team player
• Strong influencing skills and ability to inspire confidence, as well as the ability to establish and maintain effective relationships at all levels
• High level of integrity with ability to develop both internal and external credibility
• Hands-on, results-focused and impactful

Why join the Legal & Public Affairs Team now?

Booking.com’s Legal & Public Affairs team is on a transformational journey at a transformational time for e-commerce and travel (think: growth, innovation, changes to how we operate); you will have an opportunity to actively shape the Department’s future.  The Legal & Public Affairs team is also a critical part of the enablement of Booking.com’s strategy of the Connected Trip (a travel experience that includes not just accommodation, but also transportation, attractions, experiences, payments, flights etc).   

This is a journey that requires close business and Legal & Public Affairs partnerships to redefine our business model, navigate complex regulatory environments, build new products, and negotiate increasingly elaborate commercial deals, among other important projects our teams get involved every day.  To tackle this mission, it all starts with a strong team passionate about growing Booking.com in an ethical and sustainable way!

Who we are

To match our global footprint and the array of challenges we face, we are proud to highlight the diversity that exists across this group. We are a team of approximately 90 professionals -  representing more than 25 nationalities - with lawyers qualified in many different countries, as well as non-lawyers with public policy, economics, compliance and risk backgrounds. Our team’s previous experience spans across a multitude of industries with team members having worked for major global companies (including Uber, American Express, Airbnb, Amazon, Google, Nokia), tech and other startups, government entities (e.g., the Dutch Competition Authority), and reputable international law firms (e.g., Hogan Lovells, Freshfields Bruckhaus Deringer, Baker Mckenzie), and Public Affairs firms (e.g., FTI Consulting, FIPRA, Brunswick). 

In addition to our day-to-day work, we actively seek opportunities for our team members to engage in the wider global legal and public affairs communities through speaking engagements, training programs, and association memberships. Some of our lawyers are Board members of Consumer Law associations, Competition Law associations, Privacy associations, etc.  We also believe in actively engaging with stakeholders to share our insights on policies affecting the travel experience and how travel tech innovations can fuel the digital transformation of the travel industry.  For example, we recently launched Booking.com’s Public Affairs blog, where we publish our position on key policy issues (A World Worth Experiencing).  

As a team, we believe in:

• Integrating with the Business and Legal having a “seat at the table”: we are decision makers that can have a real impact on Booking.com’s future
• Booking’s mission of making it easier for everyone to experience the world. Travel helps people become more open minded, curious and flexible
• Allowing members of our teams to experience different areas or, if they want to be specialists, give them the tools to become more effective in their jobs
• Providing holistic legal and public affairs advice; our team should not work in silos
• Always looking for better ways of doing things, improving our Legal Operations function, innovating and exchanging best practices
• Accepting that it's OK to make mistakes as long as we learn from them
• Having a sense of humour and having fun working together; we are a team that likes to collaborate and share in joys and challenges together!

Why join the Legal & Public Affairs Team now?

Booking.com’s Legal & Public Affairs team is on a transformational journey at a transformational time for e-commerce and travel (think: growth, innovation, changes to how we operate); you will have an opportunity to actively shape the Department’s future.  The Legal & Public Affairs team is also a critical part of the enablement of Booking.com’s strategy of the Connected Trip (a travel experience that includes not just accommodation, but also transportation, attractions, experiences, payments, flights etc).   

This is a journey that requires close business and Legal & Public Affairs partnerships to redefine our business model, navigate complex regulatory environments, build new products, and negotiate increasingly elaborate commercial deals, among other important projects our teams get involved every day.  To tackle this mission, it all starts with a strong team passionate about growing