Total 91 job vacancies by AccorHotel

Primary Responsibilities

Human Resources Management

• Process day-to-day Talent & Culture administration in an accurate and timely manner
• Create and update employee data record in system

• Create personal files and assist with general filing
• Manage application of work passes under Ministry of Manpower
• Prepare various letters and communication to employees
• Prepare monthly employee newsletter
• Organize and execute employees’ social, athletic and recreational activities
• Prepare and submit periodic Talent & Culture & Training reports

• Update and track annual and probation period appraisals of all employees
• Assist colleagues will all HR related queries and questions
• Maintain a good working relations with all departments and all professional external contacts

Recruitment

• Coordinate with the hiring managers on the recruitment of Rank & File employees based on approval by the divisional head and General Manager, following established standards, policies and procedures
• Prepare and issue contracts to all new employees
• Conduct and ensure smooth onboarding experience for all new hires

• Conduct recruitment and exit interviews for Rank & File employees
• Manage resignation and clearance procedures
• Maintain good working relationships and partnerships with recruitment agencies / sources

Other Responsibilities

• Attend all briefings, meetings and trainings as assigned by management
• Maintain a high standard of personal appearance and hygiene at all times
• Be aware of the hotel fire & life safety/emergency procedures
• Perform other reasonable duties assigned by the assigned by the Management

Reporting to the General Manager, the Director of Talent and Culture will spearhead the development and execution of strategic talent & culture initiatives to foster a dynamic and inclusive workplace. This role is pivotal in ensuring that the hotel attracts, retains, and develops top talent while maintaining a culture of excellence, engagement, and growth. The Director will assess organizational needs, develop and implement talent & culture solutions in employee relations, compensation, benefits, recognition, administration, and colleague wellness. 

Leadership & Strategy Implementation:

• Strong knowledge on local legislation and employment
• Lead and oversee daily operations of the Talent & Culture Department.  
• Manage performance and development of the Talent & Culture team members  
• Play a pivotal role in implementing the hotel’s Talent & Culture strategy.  
• Assess organizational needs and develop aligned human resource solutions.  
• Manage all talent systems and provide support and training to T&C and operational teams  

Employee Relations and Workplace Culture:  

• Ability to attract and retain our talent, with responsibility to onboard and welcome all our new Heartists for the pre-opening for this amazing new property into the Fairmont family - Our first Fairmont in Thailand.
• Promote positive colleague relations through open communication, trust, mutual respect, and a fun work environment.    
• Assist departmental leaders and senior managers in developing action plans to address issues identified in colleague feedback.  

Compensation and Benefits:  

• Oversee compensation, benefits, recognition, and administration programs.  
• Implement strategies to enhance colleague wellness.  

Budget Management:  

• Effectively manage the annual Talent & Culture budget.  
• Balance operational, administrative, and colleague needs.  

Policy and Safety Compliance:  

• Follow departmental policies and procedures.  
• Adhere to all safety policies. 

• Communicate and support company policies & procedures to maintain high employee morale and motivation, and ensure an atmosphere of participative management.
• Ensure optimum service through the effective communication of policies and procedures to all employees.
• Assist the  team  to plan, manage, coordinate and participate in personnel activities of all the departments
• To recommend, implement, formulate and execute organizations policies, procedures, rules, regulations and programs for all the employees
• To assist in ensuring that the Personnel functions are carried out effectively and professionally, resulting in a highly motivated, flexible and multi skilled workforce.
• Any matter which may effect the interests of the hotel should be brought to the attention of the Management.

Prime Function

• Communicate and support company policies & procedures to maintain high employee morale and motivation, and ensure an atmosphere of participative management.
• This Would be a Challenging Role to handle Pre - Opening property in prime Mumbai location under the assistance of Cluster Team
• Ensure optimum service through the effective communication of policies and procedures to all employees.
• Assist the Talent & Culture team to plan, manage, coordinate and participate in personnel activities of all the departments in areas of
• Recruitment & Selection
• Compensations & Benefits
• Training & Development
• Performance Management System
• Employee Relations
• T&C Initiatives

Talent & Culture Planning

• Assist the Talent & Culture Manager to develop an annual and long-term Talent & Culture plan that identifies the organizations Talent & Culture agenda as a component of the organizations overall Strategic Plan.
• Identify Talent & Culture strategies and program requirements needed to maintain a progressive work culture in support of effective recruitment, development, and retention of the employees.

People Management

• Establish and maintain seamless co-ordination & co-operation with all departments of the hotel ensure maximum cooperation, productivity, morale and guest service.
• Develop and maintain effective relationships with all the departments.
• Respond to queries by resolving issues in a timely and efficient manner

Financial Management

• Identify optimal, cost-effective use of the resources and educate the team on the same.

Operational Management

• Promote and manage a positive and productive work environment by working with the management team to provide clear communication and fair and timely evaluations of the team.
• Develop and train the employees on new programs and company initiatives.
• Plan, develop and implement organizational policies and goals in accordance with the department’s objectives & goals.

This is a unique opportunity to join a passionate and collaborative Talent & Culture team and develop your skills and knowledge in the field of Human Resources.  It can be an entry-level role and an incredible opportunity to enhance your communications, leadership, and organisation skills, or it can be suited to an experienced admin superstar or coordinator. This will be perfect for an existing hotelier wishing to continue their love and passion for people and diversity in the world of HR, a school leaver or someone looking for a change in their career.

Key responsibilities include: 

• Assistance with the end-to-end recruitment process
• Champion contract preparation, and other pre-induction duties
• Coordinate the induction and onboarding process of new employees
• Organise employee engagement activities
• Support the T&C team with ad-hoc HR projects and initiatives
• Assist with Learning & Development scheduling and recording
• Maintaining staff records, reports, and compliance
• Assisting with Health & Safety and Sustainability (ESG)

• Be a trusted advisor to the GM, and partner to ExCom with the ability to see multiple viewpoints and execute agreed plans with empathy and professionalism
• Act as an employee advocate and maintain high ethical standards – ensuring consultation, collaboration and coaching are at the core of how we implement initiatives
• Advise, consult and partner with leadership team regarding workforce planning, succession planning, building leadership capability, performance management and coaching, team building and change management.
• Promote and implement Accor diversity initiatives, ensuring engagement & promotion
• Sensitively manage IR and performance issues within the Hotel
• Lead and mentor a team of passionate T&C professionals

Cooinda Lodge has a great opportunity for a full time Talent and Culture Manager looking for a unique challenge. Reporting to the General Manager, you will be a confident and dynamic leader, who is supportive and thrives on building and fostering human connection.

As Talent & Culture Manager you will:

• Administer the entire Talent & Culture function with a hands on approach
• Manage recruitment to meet the Cooinda Lodge talent needs and analyse turnover and implement strategies to reduce attrition while ensuring efficient staffing across departments during both the wet and dry season.
• Administer training and compliance programs, manage performance reviews and succession planning, and utilise employee feedback for continuous improvement.
• Implement reward and recognition initiatives, such as Heartist Awards and wellbeing programs, to foster a positive culture throughout the Cooinda Lodge and ensure and engaged workplace culture.
• Manage employee relations by acting as a mediator in conflict resolution, addressing grievances, and promoting a collaborative work environment that encourages open communication.

• Communicate and support company policies & procedures to maintain high employee morale and motivation, and ensure an atmosphere of participative management.
• To recommend, implement, formulate and execute organizations policies, procedures, rules, regulations and programs for all the employees.
• Assist the Director of Talent & Culture to develop an annual and long-term T&C plan that identifies the organizations T&C agenda as a component of the organizations overall Strategic Plan.
• Identify T&C strategies and program requirements needed to maintain a progressive work culture in support of effective recruitment, development, and retention of the employees.
• Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality, followed by honesty, integrity, ethical behavior, tactfulness, openness, and cultural awareness.
• Ensure compliance to standards, policies and procedures of the organization.

• Provide assistance in all the areas of the Human Resources department & ensure to record employee data and furnish reports.
• Facilitate interview scheduling and support of recruiting process, tracking and reporting employee information, Payroll support, compliance and record keeping, compensation & benefits and New Hire support and processing,  as well as providing general administrative support to the Human Resources team
• Any matter which may affect the interests of Novotel Kolkata Hotel & Residences should be brought to the attention of the Management.
• Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service.
• Develop and maintain effective relationships with all the employees.
• Respond to queries by resolving issues in a timely and efficient manner.
• Ensure that all personnel are kept well informed of department’s objectives and policies.
• Assist in the areas of employment, affirmative action, salary and benefits administration, employee events, or employee communications.
• Supervise hiring process by posting/advertising positions, collecting and evaluating applications, checking references, interviewing candidates with supervisors, hiring applicants
• Develop and administer employee performance evaluation program, assisting supervisors with implementation.
• Plan, coordinate and administer compensation and benefits programs.

In this role you will (but not limited to);

• Prepare, communicate and implement the annual Talent & Culture (T&C) strategy to support the achievement to business goals.
• Drive employee engagement initiatives to boost retention and performance, working collaboratively with the senior lead team to create and maintain a positive workplace culture.
• In partnership with department heads, to assess staffing needs and optimise workforce planning.
• Oversee the end to end talent acquisition process prioritising the candidate experience
• Develop, review and implement Talent & Culture Policies and procedures to support effective people management practices that comply with organisational and legislative requirements.
• Develop and maintain a stable working environment following the guidelines outlined in the Fair Work Australia Act, National Employment Standards and relevant Award or Agreement.
• Provide coaching and mentorship to the heads of department on matters regarding people management .
• Manage the employee relations functions, encompassing industrial relations, award interpretation, employment contracts, position descriptions, performance management, rewards management.
• Lead and mentor team members, offering guidance, support, and opportunities for professional growth.
• Supervise the ongoing implementation of the Management and Talent Performance Review System, recommend development strategies to improve the performance and potential of individual Talent.
• Manage the Rewards and recognition programs, ensuring that it is effectively promoted around the Hotel amongst team members and management as per the Accor guidelines.

ホスピタリティに情熱を持ち、業界でのキャリアをスタートさせる準備はできていますか？
私たちは、2026年に当ホテルのダイナミックなチームに加わり、一緒に成長していく意欲的な新卒の方を募集しています！

Are you passionate about hospitality and ready to kickstart your career at a leading hotel? We are looking for enthusiastic new graduates to join our dynamic team and grow with us in 2026!

• Part-time position
• Hourly rate (HIGA) + Superannuation + Interaction and meeting across T&C Pacific team + Global Accor benefits
• A background in recruitment will be an advantage

This position is responsible for providing quality and professional administrative support for the Talent & Culture Manager (or designate) whilst assisting in the support/implementation of the Hotels’ Talent and Culture (T&C) policies and procedures.

• Open and sort all incoming correspondence for attention of the Talent and Culture Manager, source information as necessary to enable a prompt and accurate response.
• Coordinate the activities of the Talent and Culture Manager through efficient diary management.
• Maintain a logical and up-to-date filing system.
• Conduct process of recruiting and screening systems and procedures in order to attract most qualified candidates for position vacancies.
• Conduct initial screening interviews for operational positions, undertake telephone reference checks and place job advertisements.
• Ensure Department Heads and Supervisors are able to use appropriate selection techniques.
• Prepare and administer the application of applicants.
• Prepare and arrange necessary documents, name badge, ID card/building entry
• Facilitate the smooth running of the department through adequate supply of materials and equipment.
• Assist with regular inspections of locker room, canteen, recreation room, first aid room and team facilities which are provided for team welfare and benefit.
• Assist and follow up with team member enquires, assist where possible or arrange for response to be provided in a timely manner.
• Provide ID card, name tag and entry card for each new team member.
• Assist with the set-up and orientation of new starters.
• Responsible for the grooming and general aspect of team members, in particular with regard to uniforms.
• Regularly ensure information is posted on Hotel bulletin board and kept up to date.

• Monitor the administration of the Performance Appraisal Program and act in an advisory capacity to department heads in such process

• Ensure that all employees comply with the hotel policies and procedures as well as government regulations pertaining to employment practice

• Prepare and submit periodic Talent & Culture reports to management

• Prepare and issue correspondences relating to the Talent & Culture department

• Counsel hotel personnel as and when needed in areas such as career planning, training and development and employee relations

• Investigate and review all disciplinary actions to ensure the actions are complying with the labor law, hotel rules and regulations. Discuss with department heads an appropriate action and recommend the final results in consultation with the Cluster T&C Manager

• Oversee the organization and execution of employees’ social, athletic and recreational activities

• Maintain a good working relations with all departments and all professional external contacts

• Develops a working knowledge of HR information databases and searchable resources.
• Posting and maintains job advertisements to job boards and social media platforms.
• Files documents and answers client and employee inquiries, Assist in maintaining employee records. Assist in new employee orientation and paperwork
• Participates and assists in career days and company social and networking events
• Contribute to training program coordination
• Prepare Word, Excel and PowerPoint documents
• Work proactively with other team members. Prioritize activities for the best interest of the team when working on joint projects
• Other duties as assigned.

• Prepare, implement and compile data for monthly reporting
• Set periodical Talent & Culture and training budget & forecast
• Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department
• Formulate and implement policies, procedures and standards pertaining to Human Resources Administration, Compensation and Benefits, Employee Welfare, Safety and Health, Employee Communication, Industrial Relations, Training and Development, Performance Management and Career Development in accordance with national, industry standards, laws and customs, and ensuring that they are complied with by other departments
• Oversee the administrative activities of payroll, benefits, legal compliance and employment law
• Develop and propose plans relating to present or future manpower requirements of the Hotel to ensure that the Hotel is correctly staffed according to the projected level of business
• Liaise with employment agencies and other sources for the recruitment of Management employees. Interview, assess and evaluate prospective employees
• Formulate and recommend a sound wage and salary system, which facilitates the attracting and retaining of staff
• Identify, prioritize and meet short and long term training and development needs of the Hotel
• Review the recommendations of staff promotions and career development by respective Executive Committee/Department Heads for the General Manager’s approval
• Represent the Hotel in collective bargaining and contacts with labour organizations and employee representations
• Prepare succession plan for the potentials for middle and senior management level with the department/division heads and General Manager
• Oversee the Hotel’s staff facilities including staff locker rooms, rest rooms, and staff restaurant
• Direct the Hotel’s employee events, social and recreational activities as well as employee recognition programs
• Edit staff newsletters and other in-house staff publications
• Act as an internal consultant in providing advice and guidance in the management and resolution of grievance and disciplinary issues
• Maintain confidentiality of sensitive matters/issues
• Ensure compliance with local health and safety regulations
• Interview, select and recruit Talent & Culture employees
• Identify and develop team members with potential
• Conduct performance review and manages performance issues that arise within the team
• Constantly monitor team members performance, attitude and degree of professionalism
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business\
• Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify issues and provide a regular forum for department communication
• Perform other reasonable duties assigned by the assigned by the Management
• Evaluate changes and trends in market compensation and makes recommendations.
• Anticipate and address employee relations matters timely to promote team member satisfaction