Total 3,031 Customer Service job vacancies in MO-Kansas City-Phrm Dist

• The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence and limited complexity. The duties may include, but are not limited to:
• Designs, executes, interprets and reports on experiments and experimental data associated with development and validation of new or modified diagnostic assays and/or reagents production methods.
• Characterization of laboratory diagnostic samples and biological materials using traditional microbiological techniques, virus isolation and sophisticated molecular biological techniques.
• Performs assays for the detection of antigens, nucleic acids and antibodies indicating the presence of a foreign animal disease.
• Operates sophisticated laboratory equipment including thermocyclers, DNA sequencers, ultracentrifuges, flow cytometers, robotics equipment, and electrophoresis apparatus.
• Assists in the development of new high grade diagnostic reagents for which standard methods are not described in the literature and improves current reagent quality to meet international standards.
• Participates in the development of molecular biological and/or immunological assays that use new and improved techniques for the diagnosis of viral diseases.
• Coordinates quality assurance, lab safety, biosecurity and biosafety activities for the section.

MAJOR DUTIES

• Assists in the maintenance and construction of graded and paved trails, trail drainage, trail bridges, and guard rails.
• Assist in the installation, repair, and replacement of water diversion bars, cribbing and retainer walls. Removes windfalls, rockslides, surface outcroppings and debris from trails.
• Builds up tread surfaces in eroded areas. Installs steppingstones at creek crossings where bridges cannot be constructed.
• Will perform other duties such as routine painting, carpentry, janitorial, cleaning, trash pickup, ground keeping, digging, raking, or sweeping, assisting in transporting camp and work supplies and construction materials.

This is an open continuous vacancy announcement. Applicants will be referred periodically throughout the announcement period. Final application disposition will be completed once all positions have been filled or the announcement reaches the end of the open period stated in the announcement. The first cut-off date is 11:59 pm (est), (12-13-24).

Initial consideration will be given to candidates whose applications have been received before the first cut-off date. Qualification requirements must be met for those applications submitted by the first cut-off date.

Area Information:
Ozark National Scenic Riverways (U.S. National Park Service) Government housing is not available. Hiring Contact: William Terry, william_terry@nps.gov
Tallgrass Prairie National Preserve (U.S. National Park Service) Government Housing is not available. Hiring Contact: Skip Willoughby, skip_willoughby@nps.gov

• Provides laboring assistance to maintain buildings, grounds, roads, trails, etc.
• Operates equipment such lawn mowers, portable snow blowers, and all types of hand tools such as shovel, rake, lawn edging equipment, etc.
• Loads and unloads supplies and materials from trucks, trailers, dollies, etc. Moves furniture, removes an sets signs, paints picnic tables and signs, rakes and waters lawns, trims trees and shrubbery, picks up litter, cleans fire pits.
• Digs ditches and trenches with pick and shovel where soil is hard and compact and must grade or slope; occasionally breaks up pavement, soil, or concrete; mixes and pours concrete, asphalt, and hot/cold mix; fills and level holes in damaged roads.
• Moves heavily loaded wheelbarrows and hand trucks; uses heavy type power mowers. Cuts trees with axe or chainsaw, stacks heavy logs, lumber and sacks of cement.
• Performs janitorial duties for buildings in the absence of janitor and as back-up support.

This position will be located in the Midwest Region which encompasses the following states: Illinois, Indiana, Iowa, Michigan, Missouri, Ohio, or Wisconsin. Salary will be based upon duty station and locality pay once selected. The salary above reflects the Rest of US (RUS) pay scale. Locality tables may be found at: 2024 Pay Tables. If selected, you may be placed at a regional office, field office, current duty station, or other DOI-owned or leased worksite at management's discretion. Additional questions regarding placement should be reserved for the interview process.

As a Public Affairs Specialist your duties will include but are not limited to the following:

• Support the Region's efforts to create an accessible and inclusive information and communication technology environment for all audiences in accordance with Section 508 of the Rehabilitation Act to include providing training and/or advising others on Section 508 requirements.
• Develop and execute communication plans by considering such items as specific topics or aspects to emphasize, the most effective media to use in communicating with intended audiences, and the kind of information various groups want or need.
• Create and manage content across various digital platforms to effectively convey information concerning complex and controversial mission-critical programs and functions.
• Author and produce a wide variety of media advisories, news releases, official statements and other related materials concerning assigned program areas.
• Establish and maintain effective working relationships with a variety of individuals.

WHAT IS THE TAXPAYER SERVICESDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Taxpayer Services Return Integrity and Compliance Services

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

As a Front Line Manager you will:

• Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work.
• Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action.
• Give advice, counsel or instruction to employees on work and administrative matters.
• Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions.
• Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate.
• Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases.
• Identify developmental and training needs of employees, providing or arranging for needed development and training.
• Initiate ways to improve production, work processes and/or to increase the quality of the work directed.

• Responsible for directing and managing program and administrative operations for one or more counties.
• Carrying out permanent and ad hoc farm bill programs and policies established by USDA as well as crop insurance operations under policies established by the Risk Management Agency (RMA).
• Providing basic FSA farm loan program services.
• May perform additional farm loan program assignments based on authorities delegated.
• Performing office and field activities as needed to accomplish program objectives.
• Managing and directs activities of subordinate staff.

WHAT IS THETAXPAYER SERVICES (TS) DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Taxpayer Services Service Centers Kansas City Submission Processing

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

As a Front Line Manager you will:

• Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work.
• Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action.
• Give advice, counsel or instruction to employees on work and administrative matters.
• Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions.
• Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate.
• Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases.
• Identify developmental and training needs of employees, providing or arranging for needed development and training.
• Initiate ways to improve production, work processes and/or to increase the quality of the work directed.

This Realty Specialist position is within the Division of Realty, which reports the the Chief, National Wildlife Refuge System, in U.S. Fish and Wildlife Service (FWS) headquarters. The Refuge System conserves and manages more than 96 million terrestrial acres across the country which provide public opportunities for wildlife-dependent recreation including hunting, fishing, and wildlife viewing.

As a Realty Specialist your duties will include but are not limited to the following:

• Responds to requests for assistance, information, or service from Regional Realty and other Service offices, the Department of the Interior, the Office of Management and Budget, congressional staff, other federal and state agencies, nongovernmental organizations, and private individuals.
• Perform research and provide guidance, clarification, technical assistance, and problem solving, either by oral consultation or preparing memoranda.
• Review and analyze new laws and regulations relating to real property, summarizes impacts on realty-related activities for Washington and Regional offices, and recommends solutions to specific problems. Reviews legislation and prepares legislative reports and comments.
• Manage and query real property inventory databases to respond to requests for information on Service-managed lands.
• Manage Land and Water Conservation Fund accounts to expand public opportunities for wildlife-dependent recreation.
• Prepare correspondence and briefing materials, and prepare and deliver oral presentations.
• Coordinate development of realty-related training for Regional and Headquarters staff.

Advanced Medical Support Assistant provide administrative support to our clinical colleagues in the care of our Nation's Veterans. Our mission is to provide efficient and effective healthcare services by promoting and enabling the delivery of timely, accurate, accessible health care. VA is committed to cultivating a dedicated workforce of highly skilled employees who understand, believe in and take pride in VA's mission. AMSAs are essential to the success of this mission and may be assigned to many areas (service lines) of the medical center that have a need.

Duties will include but are not limited to:
- Determining health care eligibility for Veteran patients.
- Administrative processing of Veteran patients in enrollment, benefits, and registration.
- Counseling Veteran patients regarding entitlement enrollment for health care benefits and other special programs.
- Obtaining essential information and documentation from Veteran patients for enrollment activities.
- Performing scheduling functions for Veteran patients including appointments, cancellations, and re-scheduling.
- Facilitating communication between Veterans and other facility consult departments.
- Support of inpatient units and wards with administrative duties during day, evening, night, and weekend shifts.
- Processing and record keeping of inpatient medical records.
- Manual and electronic data entry.
- Collation of statistical information.
- Entry of Physician orders and consult requests.
- Prepares Veteran patient statistics.
- Providing reception to incoming and outgoing customers and communication.
- Utilizes Microsoft Office software to compile data and formulate reports.

Work Schedule: Monday-Friday 8am-4:30pm
Recruitment Incentive (Sign-on Bonus): Not Authorized
Permanent Change of Station (Relocation Assistance): Not Authorized
Pay: Competitive salary and regular salary increases ??????? When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #: 000000
Permanent Change of Station (PCS): Not Authorized

• Assesses contractor performance, predicts future performance, and makes actionable recommendations related to future programmatic efforts.
• Requires frequent contact with the Program Integrator (PI), and contractor technical staff, in order to resolve unprecedented and potentially controversial issues.
• Leads the evaluation and reporting of program cost, schedule, and technical performance to include prediction of future program performance.
• Assures that relevant programmatic information is shared, coordinated and communicated in a timely fashion amongst various functional experts, other stakeholders, and DCMA leadership.
• Assures the expectations outlined in the Program Support Agreement (PSA) and Delivery Order (DO) are fulfilled.
• Suggests alternative course(s) of action in order to mitigate emerging program risks and leads the development of documented agreements between other affected organizations.
• Elevates Program Support Agreements (PSA), Risk Issues and Opportunities (RIOs), and Prime Control of Subcontractor Assessments (PCSA) to the Lead PI.

The AMSA performs administrative support functions including scheduling appointments, inbound/outbound phone support, consult review and necessary documentation related to care coordination for treatment of patients in the medical center or outpatient clinics. The Advanced MSA demonstrates strong communication and customer services skills and works closely with all staff members performing the administrative duties essential to support the timely care of patients and support of the service/unit goals.

Job Title - Housing Officer
Location - London SE1
Contract - Temp
Hours - 37
Salary - PAYE - 20.88 - LTD - 24.93
Role summary -
As the Housing Officer, you will be responsible for managing a designated patch, ensuring high levels of engagement with residents and other stakeholders. This varied role will see you handling tenancy queries, enforcing tenancy conditions, supporting vulnerable residents, and collaborating with internal teams to deliver top-quality services. The position offers a blend of in-office and remote working, with flexible, hybrid arrangements.
Key Responsibilities:

• Responding to resident inquiries and handling tenancy-related assignments such as mutual exchanges and successions.
• Addressing breaches of tenancy agreements, working closely with internal teams to support residents and resolve issues.
• Ensuring timely action on fire risk assessments and managing void properties.
• Liaising with community safety teams to address concerns and lead on tenancy enforcement.
• Conducting tenancy visits and managing repairs or safeguarding issues.
• Maintaining accurate records and contributing to continuous improvement of service delivery.
• Participating in a paid emergency duty rota (one week every 8-10 weeks).

Candidate Profile:

• A relevant housing qualification or significant experience in housing management is desirable.
• Ability to work in a fast-paced, changing environment and manage multiple priorities.
• Strong interpersonal and relationship-building skills, with a focus on delivering high standards of customer service.
• A valid driver's license and access to a vehicle are essential for this role.
• Excellent communication and IT skills, with knowledge of Microsoft Word and Excel.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an email to George.Westhead@servicecare.org.uk

Income Officer
Location: London SE1
Salary: Circa £37,000 per annum
Contract: Permanent
Are you passionate about delivering excellent customer service and making a difference in the housing sector?
We are recruiting for an Income Customer Service Officer to join a housing provider. This is a fantastic opportunity to contribute to the financial well-being of residents and the success of the organisation.
About the Role
You will play a key part in managing rent accounts and housing-related debts. Your responsibilities will include:

• Proactively managing rent arrears in line with policies and procedures.
• Negotiating repayment agreements and taking corrective actions when agreements are not upheld.
• Supporting residents by referring them to welfare benefit and debt support services to maximize income.
• Preparing cases for court proceedings and representing the organisation in hearings when necessary.
• Identifying and supporting vulnerable residents through appropriate referrals.

About You
To succeed in this role, you will need:

• Knowledge of housing law, debt recovery, and welfare benefits.
• Experience in credit control or income collection within a customer service setting.
• A self-motivated approach with excellent organizational skills.
• Proven experience presenting cases in court and understanding of legal remedies.
• A commitment to delivering high-quality services to residents and stakeholders.

Why Join Us?
This organisation is committed to providing safe and affordable homes, alongside dependable local services. By joining their team, you will play a pivotal role in enhancing customer satisfaction and improving lives.
How to Apply:

If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an email to George.Westhead@servicecare.org.uk