Total 303 Director/C-Level Construction / Property job vacancies

Job Description:

Royalking Construction Pte Ltd specializes in aircon and ducting installations. We are looking for a skilled Project Manager to oversee the installation projects from planning through to execution. The successful candidate will be responsible for managing installation teams, ensuring quality control, adhering to safety standards, and delivering projects on time and within budget.

Key Responsibilities:

• Oversee and manage aircon and ducting installation projects from start to finish.
• Develop and manage project schedules, allocate resources, and track progress.
• Coordinate with suppliers, contractors, and clients to ensure timely delivery of materials and services.
• Ensure that all installation work complies with safety regulations and industry standards.
• Conduct site inspections to monitor progress and quality of work.
• Resolve any on-site issues promptly and effectively.
• Manage project costs and prepare reports on project status and budget performance.
• Collaborate with engineering and technical teams to optimize installation efficiency.
• Maintain clear communication with clients regarding project timelines and expectations.
• Manage subcontractors and ensure adherence to project timelines and standards.

Job Requirements:

• Education: Diploma or degree in Mechanical Engineering, HVAC, or a related field.
• Experience: At least 2-5 years of experience in managing aircon and ducting installation projects.
• Technical Skills:Strong understanding of HVAC systems, air conditioning units, and ducting installation processes.
  Proficiency in project management tools and software.
  Experience in managing budgets, resources, and subcontractors.
  Knowledge of local safety and building regulations in aircon and ducting installations.
  
• Leadership & Communication:Strong leadership and people management skills.
  Excellent client and team communication abilities.
  Ability to manage multiple projects simultaneously and meet deadlines.
  
• Certifications: Relevant HVAC certifications are an advantage. Must have a BCCPE Bca certication as well.
• Additional Requirements:Attention to detail and problem-solving abilities.
  Willingness to work flexible hours to meet project deadlines.
  

Remuneration:

• Competitive salary with performance-based incentives.
• Comprehensive benefits package including health coverage.

Location:

Singapore

With the increase in demand for innovative financing options, JLL is looking for an experienced Real Estate debt and equity/structured finance professional to join the team in Singapore, providing optimal structuring solutions for clients including institutional investors, listed property entities, high net-worth individuals, family offices and developers.

This role will procure and expand strategic client relationships, by advising them on solutions across the capital stack. S/he will be an inspirational leader, driving a change agenda in support of the APAC Capital Markets Strategic business plan, as JLL broadens its revenue in the Debt Advisory and Equity Advisory business lines. JLL’s debt & structured finance team arranges the capitalization for office, retail, industrial, hospitality, multi-family, and other commercial properties through various public and private capital sources.

Based in JLL’s APAC headquarters in Singapore, this role will report to the Head of Debt Advisory - Asia Pacific and will focus primarily on the debt and structured finance side of commercial real estate transactions. Responsibilities as include originating, marketing, structuring, negotiating, and closing commercial real estate loans and debt or structured finance transactions while also working to drive new business across the platform. The successful candidate will also be expected to train and lead analysts on debt, structured finance and equity underwriting. He or she will also be working closely with the broader firm, investment sale producers in the Singapore and regional offices, and Debt Advisory producers globally.

Duties & responsibilities

Contribute to the growth of the Debt & Structured Finance capability for JLL in APAC by providing optimal structuring solutions across debt, mezzanine, preferred equity, and joint venture equity transactions for all client types. Work closely with the Singapore-based Capital Markets teams and with Capital Markets operatives throughout APAC.

Performance objectives

• Contribute to origination activities and on-boarding of new clients and/or transactions based in Singapore and across APAC.
• Responsible for complex financial modelling of commercial real estate transactions including but not limited to office, industrial, retail, build to rent, hotels, alternatives, etc. Utilize market and JLL data / research.
• Oversee the preparation of investment financing packages and lead the production of capital raising marketing materials for property transactions.
• Leverage JLL’s databases and be able to effectively utilize data to determine trends and prepare for pitches and meetings.
• Understand legal documentation for property transactions - review real estate documents (leases, loan documents, valuations, etc.) to determine if any issues exist and determine what could be a concern.
• Become the recognised Debt & Structured Finance specialist for JLL in APAC.
• Develop a deep understanding of the property financing landscape in APAC.
• Maintain a strong client focus in all work and communication and with Client Relationship Management (CRM) tools.
• Develop new ideas to enhance and add value to current services.
• Develop personal skills in a way that benefits your career progression and the services offered by the firm.

Key skills and attributes

• Strong communication and sales skills, resilient, energetic and growth-oriented with the ability to credibly interact with potential clients.
• Strong work ethic, team orientation, and positive attitude.
• Well-networked in Victoria and highly regarded by existing clients.
• Continuous learning and improvement regarding both industry knowledge and technical skills.
• Ability to handle complex and multiple independent deals and responsibilities.
• Natural and learned leadership skills.

Employee specification

• Minimum 10 years’ experience in property capital advisory / transactions with exposure to the duties and responsibilities listed above. Experience may also include residential mortgage brokerage.
• Tertiary degree.

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Executive Assistant, in hopes of developing the current high performing Secretary team. They are located in the Central area – easily accessible.

Duties of Executive Assistant:

• Manage Directors’ schedules efficiently.
• Draft various documents and maintain quality standards.
• Coordinate meetings and disseminate communications promptly.
• Plan business events involving internal and external stakeholders.
• Handle confidential strategic projects for Senior Management.
• Lead cross-divisional team projects with effective communication.
• Assist in onboarding top executives and new joiners.
• Arrange travel logistics and handle expense reporting.
• Coordinate with drivers and manage vehicle maintenance for executive transportation.

Requirements:

• Min Diploma holder in any discipline
• Min 5 years of secretarial experience to Senior Management
• Proficient in Microsoft Office

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: jobs@recruitpedia.sg
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Executive Assistant, in hopes of developing the current high performing Secretary team. They are located in the Central area – easily accessible.

Duties of Executive Assistant:

• Manage Directors’ schedules efficiently.
• Draft various documents and maintain quality standards.
• Coordinate meetings and disseminate communications promptly.
• Plan business events involving internal and external stakeholders.
• Handle confidential strategic projects for Senior Management.
• Lead cross-divisional team projects with effective communication.
• Assist in onboarding top executives and new joiners.
• Arrange travel logistics and handle expense reporting.
• Coordinate with drivers and manage vehicle maintenance for executive transportation.

Requirements:

• Min Diploma holder in any discipline
• Min 5 years of secretarial experience to Senior Management
• Proficient in Microsoft Office

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: jobs@recruitpedia.sg
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Role Summary:

You will have the opportunity to work with a team of dedicated real estate professionals, with an exciting pipeline or projects around the region. The candidate should be able to oversee a team of project managers, and to take on development projects from day one of acquisition and see it through to completion- in the most efficient and cost-effective manner.

Responsibilities:

• Formulate design brief to ensure it align with development strategy
• Manage a team of consultants from project's inspection to completion, and lead project planning sessions
• Monitor the progress and ensure projects are completed within desired time, quality and cost
• Coordinating staff and internal resources, and managing relationships with internal and external stakeholders
• Review consultants' design and to ensure design is adequate, cost effective and complies with Authorities' requirements
• Optimising and improving processes and the overall approach where necessary
• Liaise with Consultants and relevant Authorities for approval
• Plan and co-ordinate design development, project schedules and budgets and ensure that work is progressing as planned
• Manage tender process and procurement activities
• Ensure the works are completed in compliance with drawings, specifications, quality and authorities' requirement
• Liaise with stakeholder on their requirements including handling over of assets
• Liaise with Architects, PE, RTO, Authorities, and other consultants, project related personnel to settle any technical problems and to attend site meetings
• Conducting project review and creating details reports for senior management
• Resolve all technical issue with Consultants

Requirements:

Experience: at least 12-15 years of directly relevant working experience in residential and commercial development projects with strong and reputable developers; proven track record in managing real estate projects in Singapore and China is a must; some exposure to the Indonesian real estate domain preferred.

Technical competencies in either one or two of the three technical domains: (a) Design Management, (b) Cost and Contract Management; and/or (c) Site Management.

Leadership quality and maturity to lead and grow a team of specialists cross different technical domains, ideally with a track record of building and managing a team of project managers; a team player with strong individual drive, sense of responsibility and task ownership.

Communication skill to manage and coordinate works across different technical domains both internally and externally.

Problem-solving skill to manage and resolve issues across different technical domains both internally and externally.

Positive and “can-do” attitude to inspire the team and all stakeholders involve in project development works with critical attention to details

Academic: University candidates in Architectural/ Mechanical or Electrical Engineering

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Executive Assistant, in hopes of developing the current high performing Secretary team. They are located in the Central area – easily accessible.

Duties of Executive Assistant:

• Manage Directors’ schedules efficiently.
• Draft various documents and maintain quality standards.
• Coordinate meetings and disseminate communications promptly.
• Plan business events involving internal and external stakeholders.
• Handle confidential strategic projects for Senior Management.
• Lead cross-divisional team projects with effective communication.
• Assist in onboarding top executives and new joiners.
• Arrange travel logistics and handle expense reporting.
• Coordinate with drivers and manage vehicle maintenance for executive transportation.

Requirements:

• Min Diploma holder in any discipline
• Min 5 years of secretarial experience to Senior Management
• Proficient in Microsoft Office

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: jobs@recruitpedia.sg
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Executive Assistant, in hopes of developing the current high performing Secretary team. They are located in the Central area – easily accessible.

Duties of Executive Assistant:

• Manage Directors’ schedules efficiently.
• Draft various documents and maintain quality standards.
• Coordinate meetings and disseminate communications promptly.
• Plan business events involving internal and external stakeholders.
• Handle confidential strategic projects for Senior Management.
• Lead cross-divisional team projects with effective communication.
• Assist in onboarding top executives and new joiners.
• Arrange travel logistics and handle expense reporting.
• Coordinate with drivers and manage vehicle maintenance for executive transportation.

Requirements:

• Min Diploma holder in any discipline
• Min 5 years of secretarial experience to Senior Management
• Proficient in Microsoft Office

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: jobs@recruitpedia.sg
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Executive Assistant, in hopes of developing the current high performing Secretary team. They are located in the Central area – easily accessible.

Duties of Executive Assistant:

• Manage Directors’ schedules efficiently.
• Draft various documents and maintain quality standards.
• Coordinate meetings and disseminate communications promptly.
• Plan business events involving internal and external stakeholders.
• Handle confidential strategic projects for Senior Management.
• Lead cross-divisional team projects with effective communication.
• Assist in onboarding top executives and new joiners.
• Arrange travel logistics and handle expense reporting.
• Coordinate with drivers and manage vehicle maintenance for executive transportation.

Requirements:

• Min Diploma holder in any discipline
• Min 5 years of secretarial experience to Senior Management
• Proficient in Microsoft Office

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: jobs@recruitpedia.sg
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

We are seeking an experienced FM and Soft Services Subject Matter Expert to join our team as the Facility Management and Soft Services Director. In this role, you will be responsible for implementing operational solutions, executing strategies, fostering supplier relationships, and delivering exceptional experience services to enhance the workplace experience for our clients' employees and guests. You will work closely with multiple Corporate Solutions clients, developing experience strategies, programming, and service delivery. Services may include reception, concierge, amenities, fitness, food services, event planning, janitorial, and more. This client-facing position requires excellent client service and communication skills. Join us in shaping the future of FM Soft Services as part of our dedicated Work Dynamics team.

Operational Excellence

• Act as the subject matter expert for Facilities Management (FM), Soft Services, processes, and best practices in the APAC region, and additional support globally.
• Collaborate with multiple teams to provide consultation and guidance on FM strategies, standards, and operational excellence.
• Stay updated with industry trends, regulations, and emerging technologies in FM to identify opportunities for improvement and innovation.
• Analyze current FM practices and develop recommendations for enhancing efficiency, cost optimization, and sustainability.
• Provide “thought leadership” and support in the development and implementation of standardized FM processes, policies, and procedures.
• Serve as a key point of contact for APAC region stakeholders, including clients, vendors, and internal teams, ensuring effective communications and resolution of FM-related issues.
• Collaborate with cross-functional teams to support business development efforts by contributing FM expertise to proposals, RFPs/RFQs, renewals, and client presentations.
• Assist in training and mentoring junior FM professionals by conducting workshops, seminars, and knowledge-sharing sessions.
• Participate in industry events, conferences, and forums to represent the company and stay updated on market insights and competitor activities.
• Act as a liaison between regional FM teams and global FM leadership, identifying areas of alignment and driving consistency in service delivery across the APAC region.

Experience Management

• Works collaboratively with account teams and clients to understand their overall IFM goals and objectives and creates comprehensive strategies that enhance employee engagement to increase productivity and attract and retain talent
• Develops proposals and solutions that drive results for our clients and JLL
• Builds meaningful, lasting relationships with the JLL team and our clients to promote confidence, innovation, and best practices
• Leads internal/external meetings, client workshops, and visioning sessions
• Acts as a resource and subject matter expert to our client, sharing industry expertise, best practices, and thought leadership
• Perpetuate a culture of hospitality by developing and delivering training programs that empower the team to deliver exceptional experiences for our client’s employees and guests

Business Development

• Work with other platform resources to identify account opportunities
• Quickly gathers client requirements and develops comprehensive proposals with clear, articulate, and winning value propositions for presentation to existing clients
• Maintains a thorough knowledge of the competitive environment and articulates JLL’s value proposition
• Participate in client workshops and solution sessions as needed

Qualifications

• Bachelor’s degree
• 10+ years prior experience in Soft Services, Facility Management or Operations, and/or knowledge of commercial real estate or hospitality industry, preferred
• Proven leadership skills with the ability to manage multiple priorities and deliver results in a fast-paced, heavily matrixed environment
• Self-directed with a high energy level, track record of initiative, integrity, and sound judgment
• Ability to present in front of many different types of clients and flexibility with presentation style
• Highly collaborative approach to business with strong interpersonal skills and the ability to influence others
• Ability to gather data, assess situations and quickly develop solutions with a strong analytical/financial aptitude
• Excellent verbal and written communication skills with the ability to communicate in a clear, concise, professional manner
• Demonstrated ability to achieve results through team members, in a heavily matrixed organization, without direct management responsibility
• Proficient skills in Microsoft Office (Excel, Word, PowerPoint, Teams, and Outlook).

Renumeration – Attractive salary package with car allowance and private health care

The role

As the Director of Operations for our Managed Estate portfolio you will sit within our Senior Leadership Team and will be responsible for overseeing the performance of our Managed Estate hotels. In this role, you will drive performance, creating value for our stakeholders and work with our Business Development team to identify and secure new management contracts for the company.

This role is remote with national travel required.

Key responsibilities:

• Building and maintaining owner relationships: Develop and maintain strong relationships with owners, advisors, brand partners, agents, asset managers, investors and other stakeholders to ensure expectations are exceeded.
• Sales and business development: Work in partnership with stakeholders to drive sales strategies and pursue new business opportunities.
• Leading strategic direction: Actively lead the managed estate portfolio in strategy planning, collaborating with other Directors, and bringing innovative ideas to drive business performance.
• Driving financial results: Working with stakeholders to lead budget development, cost control and financial analysis to drive results.
• Driving operational excellence: Drive the implementation of company initiatives, while ensuring operational needs are met.
• Drive Performance: Lead efforts to drive performance for all stakeholders, aligned with their individual strategies, delivering the highest service levels and creating ambassadors to support the company's growth.

Full details of the role will be discussed with the shortlisted candidates. If you would like to find out more about the role before applying, please reach out to our resourcing team at recruitment@kewgreenhotels.com.

What you’ll bring to the team

An ideal candidate for this role should possess:

• Proven experience in a senior leadership role within the hospitality industry, with responsibility for managing multiple properties, with a focus on driving operational excellence, financial performance, and guest satisfaction.
• Financial acumen with experience in budget development, cost control and financial analysis to drive results.
• Demonstratable success in building and maintaining strong relationships with stakeholders, with a track record of delivering value aligned with their individual strategies.
• In-depth knowledge of hotel management, financial management, and operational standards, with the ability to drive performance metrics.
• Experience collaborating with internal senior leadership team and external stakeholders to identify and convert management contracts.
• Strong leadership skills with the ability to effectively lead and inspire Cluster General Managers and hotel teams, holding them accountable for delivering performance metrics and ensuring the highest service levels to guests and stakeholders.

Benefits

Our rewards package includes:

• Private healthcare
• Car allowance
• Robust career development opportunities and support for personal growth
• Attractive discounts across many major retailers, restaurants, and events
• Employee and Family and Friend discounts in hotels across the Kew Green portfolio and at partner hotels worldwide
• 50% off food and beverage while staying in our hotels
• 24/7, 365 day per year Employee Assistance Support Line for mental health and wellbeing support, financial and legal advice
• FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms)

Next steps

A member of the recruitment team will be in touch with those applicants who meet the specification, to book a 15-minute conversation so we can get to know you better. We will explain the role in detail, and you can highlight your skills. If successful at this stage, you will be invited to an interview.

Please see below an indication of the recruitment timeline:

Closing date for applications: 20th October 2024

Telephone screening and shortlisting: from week commencing 14th October 2024

Interviews: from week commencing 28th October 2024

Who is Kew Green Hotels?

Kew Green Hotels is a global company, with a diverse portfolio across leading hotel chains, including IHG Hotels & Resorts, Marriott International, Wyndham Hotels & Resorts and Hilton, but what unites us all is our values. Please view our website for more details – www.kewgreenhotels.com

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Executive Assistant, in hopes of developing the current high performing Secretary team. They are located in the Central area – easily accessible.

Duties of Executive Assistant:

• Manage Directors’ schedules efficiently.
• Draft various documents and maintain quality standards.
• Coordinate meetings and disseminate communications promptly.
• Plan business events involving internal and external stakeholders.
• Handle confidential strategic projects for Senior Management.
• Lead cross-divisional team projects with effective communication.
• Assist in onboarding top executives and new joiners.
• Arrange travel logistics and handle expense reporting.
• Coordinate with drivers and manage vehicle maintenance for executive transportation.

Requirements:

• Min Diploma holder in any discipline
• Min 5 years of secretarial experience to Senior Management
• Proficient in Microsoft Office

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: jobs@recruitpedia.sg
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

INTERESTED APPLICANT, PLEASE CLICK HERE – https://impress.ai/html-widget/chat-widget/d7cadae1-49ac-4518-b9ff-5bb4d7ffa94e/

Great ideas do not discriminate, and anyone can have them. Given the right protection and support, a great idea can become a powerful brand, a transformative technology, an innovative process or design, or even a song or story that moves one’s soul. Housing Singapore’s largest community of intellectual property (IP) experts, IPOS understands better than anyone how important it is to protect ideas and creations for now and for the future. We leverage our deep technical, legal and business expertise to help innovative enterprises grow, through their intangible assets, including IP, from Singapore, through Singapore. We catalyse the ideas of today, into the assets of tomorrow.

The Knowledge & Workspace Department supports the creation, retention and sharing of knowledge critical to IPOS in meeting its organisational goals. It also administers IPOS’s physical and digital workspaces. We are seeking a dynamic and tech-savvy individual to oversee the management of our physical workspace and the delivery of our office programmes and services. If you have a keen eye for detail and a passion for continuous improvement, this role offers the opportunity to collaborate with various teams to optimise our workspaces, systems and processes, ensuring they are user-friendly, efficient, and aligned with our business needs.

The key responsibilities:

• Lead the development and execution of workspace planning strategies that align with organisational goals, optimise space utilisation, and adapt to evolving work arrangements.
• Oversee the procurement, implementation, and maintenance of infrastructure, systems, and services to ensure a safe, clean, and conducive work environment.
• Drive the digital transformation, redesigning and delivery of workspace services and processes.
• Lead the coordination and implementation of workspace programmes such as Workplace Safety & Health (WSH), Business Continuity Planning (BCP), and the GreenGov.SG environmental sustainability initiative.

We want to hear from you if you:

• Hold a tertiary qualification, preferably in facilities management, business administration, information systems, or a related field. Having professional certifications relevant to this role is advantageous.
• Bring at least 5 years of working experience in office administration, facilities management and/or project management. Experience in implementing workspace loss prevention, communications and productivity systems and tools is a plus.
• Have a working understanding of principles, best practices and regulations on workplace safety & health, business continuity planning and/or environmental sustainability.
• Have proven experience in business process improvement, technology integration, service design, and/or change management.
• Exhibit excellent written and verbal communication skills, with the ability to collaborate effectively across diverse teams.
• Demonstrate a proactive and flexible approach to work, with strong leadership abilities to manage and prioritise tasks and projects in a dynamic environment.

INTERESTED APPLICANT, PLEASE CLICK HERE – https://impress.ai/html-widget/chat-widget/d7cadae1-49ac-4518-b9ff-5bb4d7ffa94e/

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Executive Assistant, in hopes of developing the current high performing Secretary team. They are located in the Central area – easily accessible.

Duties of Executive Assistant:

• Manage Directors’ schedules efficiently.
• Draft various documents and maintain quality standards.
• Coordinate meetings and disseminate communications promptly.
• Plan business events involving internal and external stakeholders.
• Handle confidential strategic projects for Senior Management.
• Lead cross-divisional team projects with effective communication.
• Assist in onboarding top executives and new joiners.
• Arrange travel logistics and handle expense reporting.
• Coordinate with drivers and manage vehicle maintenance for executive transportation.

Requirements:

• Min Diploma holder in any discipline
• Min 5 years of secretarial experience to Senior Management
• Proficient in Microsoft Office

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: jobs@recruitpedia.sg
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Group Account Director, Industrial

DUTIES AND RESPONSIBILITIES

The position requires the lead to develop short and long-term strategies for every account and alignment with

• Group Account Executive Strategy

Must ensure the Account Managers develop Account Plan for their respective Accounts and meets all key performance indicators as set out in the management contract.

Procurement and Vendor Management

• Evaluate the vendor procurement and management practices of the various Accounts and ensure renegotiation and tendering, (including tender documentation; evaluation of tenders, and preparation of contracts) are in compliance with Client or JLL procurement guidelines.

• Benchmark services across similar properties within the country.

• Co-ordinate and monitor the contractor management program

• Ensure only JLL/Client approved vendors are providing service on-site, and their performance is monitored. Ensure the vendor performance is shared with the respective vendor.

Facilities Operations

• Ensure every Account Manager & Site Lead has a good understanding of the contract, an Account Plan, and the KPI.

• Ensure every staff has been trained/inducted on their job responsibility and clear understanding of their SOPs.

• Implement building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems.

• Ensure all Account complies with JLL/Client

• Environment, Health & Safety standards

• Equipment Reliability Management program

• Soft Service standards and kept to the agreed level

• Client-related service as mentioned in the contract agreement must comply.

• Accountable for Account Leads to be trained & alignment with their Operations procedures to maintain high service standards.

• Identify new value initiatives that will assist the client to achieve their corporate goals.

• Ensure consistency in the JLL/Client policies & procedures have complied. The Site staff is updated on JLL & Client’s technology platforms as well as the policies.

• Accountable to Implement and comply with all internal management systems to high standards of quality assurance.

• Ensure all Critical Environment (CEM) space is identified and agreed upon with the client. Ensure the CEM standards are in full compliance.

• Responsible to implement a comprehensive energy management program.

• Ensures that compliance with all regulatory local laws and guidelines are met as they relate to the operation of the building’s infrastructure: strong understanding, commitment, and proven implementation experience in a regulatory environment, safety, and health safety programs and processes.

• Ensure all Financial Management requirements are completed in a timely and accurate manner. Develop and ensure compliance with all Capex & Opex budgets for every account and the budget is timely shared with the client.

Talent Management

• Create a high-performing, integrated team who are committed to delivering exceptional client results.

• Critically analyze account managers’ performance (account-based staff and “hosted” account staff) and build feedback into actionable development plans.

• Work with the Delivery Organisation to provide performance feedback on staff who are “assigned” to accounts.

• Manage Account Manager rotations in a proactive and structured manner to avoid any client disruption

• Accountable for networking with diverse external candidates to improve the workforce talent.

• Work with Account Lead and Account Directors to ensure account teams are participating in training and development programs and that succession planning is carried out annually.

Nurture & Develop Great Teams

• Personal leadership - inspires trust, adapts, and learns

• Passion for coaching and developing managers into exceptional leaders

• Inspires and motivates toward new and stretch opportunities that are outside one’s comfort zone to evolve as a leader

Risk Management

• Assist in the implementation of a Facilities/Property risk management program that identifies major property risks including occupational EHS, operational services, procurement, legal and financial.

• Ensure critical facilities risk assessments are regularly reviewed, mitigation plans are updated, and the staff is trained.

• Ensure data integrity of all systems across the accounts and audit data from time to time

• Develop guidelines and strategies to protect the health and safety of staff and others, and protect Jones Lang LaSalle and client reputations.

• Ensure disaster recovery and business continuity plans are implemented and maintained across all accounts, and the staff is trained.

• Ensure every account has a comprehensive Risk management program to ensure the reliability of operation on the site.

Project Management

• Experience in Project management and tools

• Must be able to take clients through design development requirements, and manage their requirements & expectations.

• Experience in managing projects budgets & variations

Profitability Initiatives:

• Develop initiatives and strategies that lead to cost savings and improve JLL profitability.

• Identify ways to improve organic growth in the accounts by taking on more services.

Cost saving/value Initiatives:

• Develop initiatives that will reduce client operating costs.

• Identify an area where technology can be used to create greater efficiency and improve the way data is to be managed and analyzed.

• Drive new initiatives/technology to ensure the client is kept updated on the improve the site operation.

Customer Service / Client Relationships:

• Ensure service response times are established on all accounts. Analyse client service request trends and provide suggestions for improvement.

• Ensure feedback from client sessions is documented and actioned to the satisfaction of the end user.

• Proactively develop and manage client/business unit relationships ensuring that the expected service levels are achieved across the region.

• Lead by example and groom the team in achieving maximum client satisfaction level.

Reporting:

• Ensure the monthly reports and quarterly Business reviews are completed and submitted as per the contractual agreement.

• Ensure the formats of each report are agreed upon and in compliance.

• Trends are tracked, and analyzed and areas of improvement are properly addressed.

Finance Report:

• Review monthly financial reports including the preparation of accruals and variance analysis with FMs.

• Ensure every account has a fully developed financial tracking and invoicing system.

• Ensure there is a proper tracker to track client invoices and payments and vendor payment is compiled in accordance with the contract.

• Accountable for the Account Managers and Site Leads to be trained in budget management for their accounts.

Training:

• Ensure the team is well-trained in all facilities' policies, procedures, and systems. Work closely with the JLL senior management to devise new and innovative methods of learning built around skill development, leadership, and succession planning

• Assign buddies for new team members to ensure teamwork, consistency & rationalization of the team

KEY PERFORMANCE MEASURES

• Refer to the Individual Performance Agreement (IPMP) for Key Performance Measures.

• Ensure the KPI Targets for the Account are met

COMPETENCIES

• Interpersonal skills with a strong client focus.

• Team Leader with line management skills and the ability to delegate

• Technical comprehension and experience with performance-based service contracts and vendor management

• Knowledge of occupational safety requirements

• Strong budget management and financial analysis skills

• Demonstrated initiative

• Excellent written and oral communication skills.

• Strong analytical skills.