Total 176 job vacancies by Kew Green Hotels

This role? It’s ALL about the guest and delivering an outstanding service for them during the night.

As a Guest Services Manager, you are responsible for managing all guest operations, guiding and supporting a team of Guest Service Assistants. Through hands-on leadership, you will ensure your team delivers an outstanding guest experience, one that consistently achieves all brand and company metrics and objectives. You will coach, support and engage your team and support the creation of a positive work culture that is focused on excellence, as well as seeking strategies for continuously improving the guest experience.

What you’ll be doing

• To lead the Guest Experience function at the hotel, ensuring all guests receive an outstanding level of service through the night
• Offering full services, wherever practical, to all residents; including bar service, 24-hour room service and guest information
• Carrying out all Night Audit procedures
• Ensuring that every guest experiences a safe visit, conducting regular security and clock rounds
• Engage, build and develop relationships with any late arrival guests, assessing their needs and flexing style and approach appropriately
• Demonstrate and lead by example in the execution of

• Being attentive to all guests
• Accurately and promptly fulfilling guest requests
• Understanding and anticipate guest needs
• Maintaining a high level of knowledge which will enhance the guest experience
• Demonstrating a service attitude that exceeds expectations
• Take appropriate action to resolve guest complaints

What’ll make you a great fit

• You’ll need to be a night owl given the hours you’ll be working
• It doesn’t matter where you’ve gained your supervisory experience, as long as you have proven leadership experience and incredible customer service abilities
• You’ll enjoy using tech – we have lots of it to make your life easier and our guests experience more seamless
• Forward-thinking and innovative
• Financially and commercially astute
• You’ll love people – and as a result, have great interpersonal and communication skills
• Details? You love them! You’ll be incredibly attentive with guests as a result
• Flexible and able to remain focused on results under pressure and to challenging deadlines
• Self-motivated and confident
• Hard-working but FUN!

Our amazing benefits

• Do you enjoy travelling? A fun weekend away? We've got you covered with preferential rates
• Alternatively, if we do not have a hotel in that location, why not take advantage of our International IHG discounts?
• We also have shopping and discount opportunities in retail, restaurants, and events (because we know life isn't all about work).
• Are your family and friends envious of your deals? Why not give them a discount code for hotels throughout the Kew Green Hotels estate
• FREE membership to the Leisure Club
• Progression and room for growth, with opportunities in the UK and abroad - we have training, courses, and updates at your fingertips!
• KewFest, Employee Appreciation Week, and Awards evening are all annual events.
• Progression and room to grow, with opportunities across the UK and internationally
• Flexible attitude and working hours.
• Mental Health Support with our 24/7, 365 Employee Assistance Line

Who is Kew Green Hotels?

Whether we are passing on a sales lead, creating an on-trend specials dish or simply looking after guests and employees, here at Kew Green we believe that the details matter. We know that each and every member of our team consistently pursue outstanding – and we have a firm belief in trusting our teams to find innovative and unique ways to do this. And in return? Not only do we offer a highly competitive benefits package, but through our career opportunities and development, we also support you wholeheartedly in your own personal pursuit of outstanding.

With an ever-growing portfolio and a number of brands across leading hotel chains including IHG Hotels & Resorts, Marriott International, Wyndham Hotels & Resorts and Hilton, what unites us all is our values.

Irrespective of whether we are finding new ways to take care of our guests or supporting departments we’ve never worked in before – here at Kew Green Hotels, our obsession over the little details is who we are.

When you join the Kew Green family, you'll be part of a fast-growing company that is going global. If you've got ambition, we can match it with endless opportunities - both in the UK and much further afield.

The role

Our Guest Service Managers are at the forefront of creating unforgettable stays for our guests. The role reports directly to the Business Excellence Manager and is part of a team based at the Holiday Inn Colchester , Eight Ash Green .

Guest Service Managers duties include

• orchestrating the seamless operation of our guest services
• collaborating with various departments to elevate our service levels
• constantly innovating to exceed guest expectations
• handling guest requests with precision and promptness
• proactively seeking new ways to enhance the guest journey
• setting the standard for service excellence

Some other hotels would call this a Wedding & Events Coordinator.

Beyond that, you'll inspire and empower our Guest Service team to represent our company values and culture, ensuring that service excellence remains our top priority. Through your guidance, you'll foster a sales culture within our department, maximizing room and M&E sales while ensuring that our guests receive the best of what we have to offer.

Full details of the role will be discussed with the shortlisted candidates. If you’d like to find out more about the role before applying, why not reach out to our resourcing team at recruitment@kewgreenhotels.com.

Benefits

Our rewards package includes:

• Annual Conference Event and Awards
• Robust career development opportunities and support for personal growth
• Attractive discounts across many major retailers, restaurants, and events
• Complementary Employee, Family and Friends discounts in hotels across the Kew Green Hotels portfolio and at partner hotels worldwide!
• 50% off food and beverage while you stay in our hotels
• 24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice
• FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms)

What you’ll bring to the team

To be a great fit for this role, you should possess strong leadership skills, a service-oriented attitude that exceeds expectations and a passion for enhancing the guest experience. If you are someone who thrives on creating a positive impact and is dedicated to fostering a culture of service excellence, we encourage you to apply.

Next steps

A member of the hotel team will be in touch to book a 15-minute chat so we can get to know you better. We will explain the role in detail, and you can highlight your skills to us. If successful at this stage, you will meet Business Excellence Manager.

Who are Kew Green Hotels?

Kew Green Hotels is a rapidly expanding global company, with a diverse portfolio across leading hotel chains, including IHG Hotels & Resorts, Marriott International, Wyndham Hotels & Resorts and Hilton, what unites us all is our values. Please view our website for more details.

Join our Kew-Team today!

The role

Our Line Chefs are responsible for producing all menu items in an efficient and consistent manner. This role reports directly to the Kitchen Manager and is part of a team based from our attractive hotel in XXXXXXXX (POST CODE).

Line Chef duties include:

• Cooking food items by grilling, frying, sautéing, and other cooking methods to specified recipes and standards.
• Facilitating special requests from guests if received.
• Managing wastage through correct product measurement.
• Ensuring you are working towards all kitchen SOPs at all times.
• Setting up and stocking food items and other necessary supplies.

Beyond that, you'll represent our company values and culture, ensuring that service excellence remains our top priority.

Other businesses may call this role Prep Cook, Line Cook, Commis Chef / Chef de Partie.

Full details of the role will be discussed with the shortlisted candidates. If you’d like to find out more about the role before applying, why not reach out to our resourcing team at recruitment@kewgreenhotels.com.

Benefits

Our rewards package includes:

- Annual Conference Event and Awards

- Apprenticeships

- Robust career development opportunities and support for personal growth

- Attractive discounts across many major retailers, restaurants, and events

- Complementary Employee, Family and Friends discounts in hotels across the Kew Green Hotels portfolio and at partner hotels worldwide!

- 50% off food and beverage while you stay in our hotels

- 24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice

- FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms)

What you’ll bring to the team

An ideal candidate will have an excellent understanding of cooking methods, ingredients, equipment and procedures. Demonstrable cooking experience including experience as a Line Chef, Restaurant Cook or Prep Cook. Familiarity with industry best practices and Basic Food Safety are essential.

Next steps

A member of the hotel team will be in touch to book a 15-minute chat so we can get to know you better. We will explain the role in detail, and you can highlight your skills to us. If successful at this stage, you will meet Business Excellence Manager / Kitchen Manager.

Who are Kew Green Hotels?

Kew Green Hotels is a rapidly expanding global company, with a diverse portfolio across leading hotel chains, including IHG Hotels & Resorts, Marriott International, Wyndham Hotels & Resorts and Hilton, what unites us all is our values. Please view our website for more details.

Join our Kew-Team today!

The role

Our Leisure Club Assistants support in providing a successful Health & Fitness offering to members and guests, promoting and supporting behavioural change in achieving fitness goals and the benefits of healthy living. The role reports directly to the Leisure Club Manager and is part of a team based from our attractive hotel in East Kilbride

Leisure Club Assistant responsibilities include:

• Ensuring the club is always presented in the appropriate condition ensuring the correct daily, weekly and monthly checks are being completed.
• Achieving new member sales, renewals and net membership growth metrics.
• Supporting the Club Management Team in relation to local marketing initiatives to drive New Member Sales, Membership Headcount and the Clubs position in the community.
• Always demonstrating a pro-active approach to Health & Safety and support the Club Management Team relating to the Sustainable Safety Group (SSG) audit.
• Undertaking cash handling duties and submitting to hotel finance.

Other businesses may call this role Leisure Centre Assistant, Sports Centre Assistant, Wellness Club Assistant, Fitness Assistant.

Full details of the role will be discussed with the shortlisted candidates. If you’d like to find out more about the role before applying, why not reach out to our resourcing team at recruitment@kewgreenhotels.com.

Benefits

Our rewards package includes:

- Annual Conference Event and Awards

- Apprenticesips

- Robust career development opportunities and support for personal growth

- Attractive discounts across many major retailers, restaurants, and events

- Complementary Employee, Family and Friends discounts in hotels across the Kew Green Hotels portfolio and at partner hotels worldwide!

- 50% off food and beverage while you stay in our hotels

- 24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice

- FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms)

What you’ll bring to the team

This role is perfect for someone who is looking to demonstrate their skills and develop their career - someone who has some experience in the leisure/fitness/spa wellness industry, but this is not essential.

The ideal candidate would have one or more of the following qualifications:

• Pool Water Safety Qualification of Pool Responder
• First Aid at Work Qualification
• CIMSPA fitness professional qualification of Level 2 or above
• Health & Fitness / Leisure Industry Qualification of Level 3 or above

Next steps

A member of the hotel team will be in touch to book a 15-minute chat so we can get to know you better. We will explain the role in detail, and you can highlight your skills to us. If successful at this stage, you will meet Business Excellence Manager / Leisure Club Manager.

Who are Kew Green Hotels?

Kew Green Hotels is a rapidly expanding global company, with a diverse portfolio across leading hotel chains, including IHG Hotels & Resorts, Marriott International, Wyndham Hotels & Resorts and Hilton, what unites us all is our values. Please view our website for more details.

Join our Kew-Team today!

The role

Our Deputy Kitchen Manager are responsible for delivering an efficient, effective and profitable kitchen service that complies with all Health & Food Safety requirements. You will lead, develop and motivate your team of Line Chefs, to create a positive work culture and ensure all brand and company objectives are met. The role reports directly to the Kitchen Manager and is part of a team based from our attractive hotel in Colchester.

Deputy Kitchen Manager responsibilities will include:

• Leading the kitchen function at the hotel
• Leading, motivating, and developing all line chefs to support continuing service excellence, safety, and demonstration of company values and culture.
• Review guest feedback frequently and seek new, innovative ways to improve the guest experience.
• Managing all kitchen-related office administration and third-party contractors.
• Partnering with other functional leaders within the hotel to ensure smooth operation across departments to enhance levels of guest service.

Other businesses may call this role Sous Chef

Full details of the role will be discussed with the shortlisted candidates. If you’d like to find out more about the role before applying, why not reach out to our resourcing team at recruitment@kewgreenhotels.com. or direct to the Manager at the hotel bem.hicolchester@kewgreenhotels.com

Benefits

Our rewards package includes:

• Annual Conference Event and Awards
• Robust career development opportunities and support for personal growth
• Attractive discounts across many major retailers, restaurants, and events
• Complementary Employee, Family and Friends discounts in hotels across the Kew Green Hotels portfolio and at partner hotels worldwide!
• 50% off food and beverage while you stay in our hotels
• 24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice
• FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms)

What you’ll bring to the team

To be successful in that role you will have previous experience in managing kitchen operations in compliance with all standards and regulations. Your skills in leadership and motivational communication and interpersonal abilities will be a key for us to make a final decision. Ability to manage budgets and control costs effectively is something you are passionate about and deliver consistently.

Next steps

A member of the hotel team will be in touch to book a 15-minute chat so we can get to know you better. We will explain the role in detail, and you can highlight your skills to us. If successful at this stage, you will meet Business Excellence Manager.

Who are Kew Green Hotels?

Kew Green Hotels is a rapidly expanding global company, with a diverse portfolio across leading hotel chains, including IHG Hotels & Resorts, Marriott International, Wyndham Hotels & Resorts and Hilton, what unites us all is our values. Please view our website for more details.

Join our Kew-Team today!

The role

Our Guest Service Assistants are responsible for ensuring every guest receives a safe, outstanding experience. This role reports directly to the Guest Service Manager and is part of a team based from our attractive hotel in Holiday Inn, Chester South

Guest Service Assistant duties include:

• supporting your hotel in achieving all brand and company metrics and objectives
• building and developing relationships with guests, assessing their needs and flexing style and approach appropriately?
• ensuring all repeat guests, priority members and VIP’s receive recognition and appreciation?
• following SOPs to ensure consistent hospitality for all guests
• maintaining a high level of product and service knowledge about all IHG hotels in your region and promote the hotel, products and services and IHG to all guests

Beyond that, you'll represent our company values and culture, ensuring that service excellence remains our top priority.

Other businesses may call this role Front Office Assistant or Food and Beverage Assistant, Guest Experience Assistant, Hotel Services Assistant.

Full details of the role will be discussed with the shortlisted candidates. If you’d like to find out more about the role before applying, why not reach out to our resourcing team at recruitment@kewgreenhotels.com.

Benefits

Our rewards package includes:

- Annual Conference Event and Awards

- Apprenticeships

- Robust career development opportunities and support for personal growth

- Attractive discounts across many major retailers, restaurants, and events

- Complementary Employee, Family and Friends discounts in hotels across the Kew Green Hotels portfolio and at partner hotels worldwide!

- 50% off food and beverage while you stay in our hotels

- 24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice

- FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms)

What you’ll bring to the team

Ideally, you will have some previous experience in a fast-paced, customer facing role and passion for outstanding Customer Service. Due to the nature of the role the ability to anticipate guests needs is highly desirable. You will also be comfortable using a range of technology, including MS Office.

Next steps

A member of the hotel team will be in touch to book a 15-minute chat so we can get to know you better. We will explain the role in detail, and you can highlight your skills to us. If successful at this stage, you will meet Business Excellence Manager / Guest Service Manager.

Who are Kew Green Hotels?

Kew Green Hotels is a rapidly expanding global company, with a diverse portfolio across leading hotel chains, including IHG Hotels & Resorts, Marriott International, Wyndham Hotels & Resorts and Hilton, what unites us all is our values. Please view our website for more details.

Join our Kew-Team today!

The role

Our Nights Guest Service Assistants are responsible for ensuring every guest receives a safe, outstanding experience during out-of-hours. This role reports directly to the Guest Service Manager and is part of a team based from our attractive hotel in Chester, Holiday Inn South

Nights Guest Service Assistant duties include:

• supporting your hotel in achieving all brand and company metrics and objectives
• building and developing relationships with guests, assessing their needs and flexing style and approach appropriately?
• ensuring all repeat guests, priority members and VIP’s receive recognition and appreciation?
• following SOPs to ensure consistent hospitality for all guests
• maintaining a high level of product and service knowledge about all IHG hotels in your region and promote the hotel, products and services and IHG to all guests

Beyond that, you'll represent our company values and culture, ensuring that service excellence remains our top priority.

Other businesses may call this role Front Office Assistant or Food and Beverage Assistant, Guest Experience Assistant, Hotel Services Assistant.

Full details of the role will be discussed with the shortlisted candidates. If you’d like to find out more about the role before applying, why not reach out to our resourcing team at recruitment@kewgreenhotels.com.

Benefits

Our rewards package includes:

- Annual Conference Event and Awards

- Apprenticeships

- Robust career development opportunities and support for personal growth

- Attractive discounts across many major retailers, restaurants, and events

- Complementary Employee, Family and Friends discounts in hotels across the Kew Green Hotels portfolio and at partner hotels worldwide!

- 50% off food and beverage while you stay in our hotels

- 24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice

- FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms)

What you’ll bring to the team

Ideally, you will have some previous experience in a fast-paced, customer facing role and passion for outstanding Customer Service. Due to the nature of the role the ability to anticipate guests needs is highly desirable. You will also be comfortable using a range of technology, including MS Office.

Next steps

A member of the hotel team will be in touch to book a 15-minute chat so we can get to know you better. We will explain the role in detail, and you can highlight your skills to us. If successful at this stage, you will meet Business Excellence Manager / Guest Service Manager.

Who are Kew Green Hotels?

Kew Green Hotels is a rapidly expanding global company, with a diverse portfolio across leading hotel chains, including IHG Hotels & Resorts, Marriott International, Wyndham Hotels & Resorts and Hilton, what unites us all is our values. Please view our website for more details.

Join our Kew-Team today!

The role

Our Guest Service Assistants are responsible for ensuring every guest receives a safe, outstanding experience. This role reports directly to the Guest Service Manager and is part of a team based from our attractive hotel, Holiday Inn Rotherham-Sheffield M1 Jct.33.

Guest Service Assistant duties include:

• supporting your hotel in achieving all brand and company metrics and objectives
• building and developing relationships with guests, assessing their needs and flexing style and approach appropriately?
• ensuring all repeat guests, priority members and VIP’s receive recognition and appreciation?
• following SOPs to ensure consistent hospitality for all guests
• maintaining a high level of product and service knowledge about all IHG hotels in your region and promote the hotel, products and services and IHG to all guests

Beyond that, you'll represent our company values and culture, ensuring that service excellence remains our top priority.

Other businesses may call this role Front Office Assistant or Food and Beverage Assistant, Guest Experience Assistant, Hotel Services Assistant.

Full details of the role will be discussed with the shortlisted candidates. If you’d like to find out more about the role before applying, why not reach out to our resourcing team at recruitment@kewgreenhotels.com.

Benefits

Our rewards package includes:

- Annual Conference Event and Awards

- Apprenticeships

- Robust career development opportunities and support for personal growth

- Attractive discounts across many major retailers, restaurants, and events

- Complementary Employee, Family and Friends discounts in hotels across the Kew Green Hotels portfolio and at partner hotels worldwide!

- 50% off food and beverage while you stay in our hotels

- 24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice

- FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms)

What you’ll bring to the team

Ideally, you will have some previous experience in a fast-paced, customer facing role and passion for outstanding Customer Service. Due to the nature of the role the ability to anticipate guests needs is highly desirable. You will also be comfortable using a range of technology, including MS Office.

Next steps

A member of the hotel team will be in touch to book a 15-minute chat so we can get to know you better. We will explain the role in detail, and you can highlight your skills to us. If successful at this stage, you will meet Business Excellence Manager / Guest Service Manager.

Who are Kew Green Hotels?

Kew Green Hotels is a rapidly expanding global company, with a diverse portfolio across leading hotel chains, including IHG Hotels & Resorts, Marriott International, Wyndham Hotels & Resorts and Hilton, what unites us all is our values. Please view our website for more details.

Join our Kew-Team today!

The role

Our Guest Service Managers are at the forefront of creating unforgettable stays for our guests. The role reports directly to the Business Excellence Manager and is part of a team based from our attractive hotel in Northampton NN4 7YF

Guest Service Managers duties include

• orchestrating the seamless operation of our guest services
• collaborating with various departments to elevate our service levels
• constantly innovating to exceed guest expectations
• handling guest requests with precision and promptness
• proactively seeking new ways to enhance the guest journey
• setting the standard for service excellence

We Currently have 2 Roles available

• Fixed Term 12 Months - Nights Manager - Maternity Cover
• 40hrs - GSM Days specialising in Meetings & Evernts

Beyond that, you'll inspire and empower our Guest Service team to represent our company values and culture, ensuring that service excellence remains our top priority. Through your guidance, you'll foster a sales culture within our department, maximizing room and M&E sales while ensuring that our guests receive the best of what we have to offer.

Other businesses may call this role Front Office or Food and Beverage Manager, Head of Department, Hotel Duty Manager, Guest Experience Manager, Hotel Services Manager

Full details of the role will be discussed with the shortlisted candidates. If you’d like to find out more about the role before applying, why not reach out to our resourcing team at recruitment@kewgreenhotels.com.

Benefits

Our rewards package includes:

• Annual Conference Event and Awards
• Robust career development opportunities and support for personal growth
• Attractive discounts across many major retailers, restaurants, and events
• Complementary Employee, Family and Friends discounts in hotels across the Kew Green Hotels portfolio and at partner hotels worldwide!
• 50% off food and beverage while you stay in our hotels
• 24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice
• FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms)

What you’ll bring to the team

To be a great fit for this role, you should possess strong leadership skills, a service-oriented attitude that exceeds expectations and a passion for enhancing the guest experience. If you are someone who thrives on creating a positive impact and is dedicated to fostering a culture of service excellence, we encourage you to apply.

Next steps

A member of the hotel team will be in touch to book a 15-minute chat so we can get to know you better. We will explain the role in detail, and you can highlight your skills to us. If successful at this stage, you will meet Business Excellence Manager.

Who are Kew Green Hotels?

Kew Green Hotels is a rapidly expanding global company, with a diverse portfolio across leading hotel chains, including IHG Hotels & Resorts, Marriott International, Wyndham Hotels & Resorts and Hilton, what unites us all is our values. Please view our website for more details.

Join our Kew-Team today!

So you’re a Sous Chef or a strong Chef de Partie who is up at the crack-of-dawn? You love the idea of being able to get everything set up before the rest of the world wakes up, so that they can come down from their room, smelling then seeing a feast that you’ve created for them to set them up for the day.

As clichéd as it sounds, you’ll believe that delivering memorable experiences really is all about the small details. How will you do this? Well, you’ll make sure the coffee is fresh, hot and bottomless; you’ll also make sure that your regular guests get the wow factor everytime they check in!

What you’ll be doing as a Breakfast Chef

• Overall responsibility for the breakfast operations in your kitchen
• Ensuring that every guest experiences a safe visit, exceeding all expectations surrounding cleanliness
• Setting up for breakfast to give everyone the best start in a calm environment
• Preparing, cooking and presenting a range of breakfast options – following specifications to ensure everyone has something delicious to set them up for the day
• Coordinating the team on shift to ensure everything is up to high standards
• Facilitating unique and special requests from our guests
• Monitoring portion and waste control in addition to labour productivity to maintain profit margins
• Ensuring you and your team deliver high standards of food and meet health and safety regulations.

What’ll make you a great fit for this Breakfast Chef role

• You’ll already be an established Sous Chef looking for a different challenge
• You’ll have outstanding cooking skills gained within a fast-paced environment, but where exactly we are open to all backgrounds and experience
• You will be creative and have a passion for creating profitable and exciting new breakfast items
• You’ll love people – and as a result, have great interpersonal and communication skills
• Details? You love them! You’ll be incredibly attentive with guests as a result
• Flexible and able to remain focused on results under pressure and to challenging deadlines
• Self-motivated and confident
• Hard-working but FUN!

The benefits

• Discounts across retail, restaurants, events etc (because we know life isn’t just about work)
• Family and Friends discounts in hotels across the Kew Green Hotels estate
• Leisure Club / Gym free membership
• International Travel at Employee Rate for other branded hotels within our brand family (and you’re not just limited to good old Britain – our family has hotels that span all over the world!)
• Parking on site for free
• Meals for free on shift – hard work is hungry work!
• Progression Room to grow, with opportunities across the UK and internationally
• Uniform provided
• Flexible attitude and working hours

When someone says ‘can you help me plan my wedding day?' do you:

1. A) Freeze up with the overwhelming task ahead of you; or
2. B) Immediately begin to imagine the venue, the little details, and the feeling at the end of the day when you know you have done an outstanding, unforgettable job in a way that is both seen and behind the scenes?

Not everyone can build almost instant, strong & trusting relationships enabling them to keep any situation calm, at the same time as battling the constant changes and obstacles that comes with event planning. But if you can, you're who we're looking for!

What will I be responsible for as a Sales Office Coordinator?

To have found yourself here, we'll hedge a guess that you have a passion for relationship building and working behind the scenes to ensure every event goes as smoothly as possible.

Your role as Conference and Events Coordinator will see you:

• Promoting your hotels facilities, responding to enquiries & (the oh so rewarding bit) converting them into bookings
• You'll work closely with our Conference & Banqueting Manager who will trust you to utilise initiatives and will support you in delivering outstanding events
• You'll be driven by process and detail whilst being passionate about delivering an outstanding service, ensuring that each booking receives a seamless service
• This is a fantastic role for someone who enjoys nurturing relationships, as you will be able to see your VIP guests have a positive experience which will have a direct impact on your hotels budget and achievement of its KPI's.

Is this Sales Office Coordinator role right for me?

Your spirit animal will be a swan – graceful and calm above the water, but working unbelievably hard to execute projects underneath. If you also have coordination experience across Meetings, Conferencing or Events - you'd be a perfect fit for our Conference & Events Coordinator opportunity.

You'll not only embrace change but you'll love it – getting excited by the endless possibilities of bespoke events that are continuously adapted for each guest or host.

How you do this is up to you, but we know through experience that those most successful within our industry have an innate interest in the hotel, meetings and events markets, along with a genuine passion for keeping up-to-date with market and competitor trends to always pursue outstanding.

What's in it for me?

• Discounts across retail, restaurants, events etc (because we know life isn't just about work)
• Family and Friends discounts in hotels across the Kew Green Hotels estate
• Leisure Club / Gym free membership
• International Travel at Employee Rate for other branded hotels within our brand family (and you're not just limited to good old Britain – our family has hotels that span all over the world!)
• Parking on site for free
• Progression Room to grow, with opportunities across the UK and internationally
• Flexible attitude and working hours.

So you’re a Sous Chef or a strong Chef de Partie who is up at the crack-of-dawn? You love the idea of being able to get everything set up before the rest of the world wakes up, so that they can come down from their room, smelling then seeing a feast that you’ve created for them to set them up for the day.

As clichéd as it sounds, you’ll believe that delivering memorable experiences really is all about the small details. How will you do this? Well, you’ll make sure the coffee is fresh, hot and bottomless; you’ll also make sure that your regular guests get the wow factor everytime they check in!

What you’ll be doing as a Breakfast Chef

• Overall responsibility for the breakfast operations in your kitchen
• Ensuring that every guest experiences a safe visit, exceeding all expectations surrounding cleanliness
• Setting up for breakfast to give everyone the best start in a calm environment
• Preparing, cooking and presenting a range of breakfast options – following specifications to ensure everyone has something delicious to set them up for the day
• Coordinating the team on shift to ensure everything is up to high standards
• Facilitating unique and special requests from our guests
• Monitoring portion and waste control in addition to labour productivity to maintain profit margins
• Ensuring you and your team deliver high standards of food and meet health and safety regulations.

What’ll make you a great fit for this Breakfast Chef role

• You’ll already be an established Sous Chef looking for a different challenge
• You’ll have outstanding cooking skills gained within a fast-paced environment, but where exactly we are open to all backgrounds and experience
• You will be creative and have a passion for creating profitable and exciting new breakfast items
• You’ll love people – and as a result, have great interpersonal and communication skills
• Details? You love them! You’ll be incredibly attentive with guests as a result
• Flexible and able to remain focused on results under pressure and to challenging deadlines
• Self-motivated and confident
• Hard-working but FUN!

The benefits

• Discounts across retail, restaurants, events etc (because we know life isn’t just about work)
• Family and Friends discounts in hotels across the Kew Green Hotels estate
• Leisure Club / Gym free membership
• International Travel at Employee Rate for other branded hotels within our brand family (and you’re not just limited to good old Britain – our family has hotels that span all over the world!)
• Parking on site for free
• Meals for free on shift – hard work is hungry work!
• Progression Room to grow, with opportunities across the UK and internationally
• Uniform provided
• Flexible attitude and working hours

Breakfast is the most important meal of the day!

When the sun's up, you're up – and sometimes even before. You love change and are able to think of new and innovative ways to make your guests smile – it baffles everyone that you remember those little but important details so early in the morning.

What will I be responsible for as a Breakfast Assistant at The Selwyn?

Ensuring that all of our guests receive a warm welcome to breakfast with hot tea or coffee delivered straightaway with a smile!

You will be working as part of our Selwyn team in a hands-on role to deliver a great breakfast in a timely fashion. Waiting on tables, ensuring the guest receives their ordered breakfast items, topping up our lovely breakfast buffet and helping to clear down and reset the restaurant ready for lunch.

Is this Breakfast Assistant role right for me?

Yes if you are at your best early morning, are people focused and you enjoy delivering outstanding service in a friendly and welcoming manner!

What's in it for me?

• Discounts across retail, restaurants, events etc (because we know life isn't just about work)
• Family and Friends discounts in hotels across the Kew Green Hotels estate and IHG Worldwide Hotels
• Leisure Club / Gym free membership
• International Travel at Employee Rate for other branded hotels within our brand family (and you're not just limited to good old Britain – our family has hotels that span all over the world!)
• Parking on site for free
• Meals for free on shift – hard work is hungry work!
• Progression Room to grow, with opportunities across the UK and internationally
• Uniform provided
• Flexible attitude and working hours

The role

Our Sous Chef is responsible for producing all menu items in an efficient and consistent manner. This role reports directly to the Head Chef and is part of a team based from our attractive hotel in Manchester.

Sous Chef duties include:

• Assisting the Head Chef with responsibility for the Kitchens daily operations
• In the Head Chefs absence you will be responsible for the following:
• Responsible for ordering stock and dealing with suppliers
• Monitor and control stock levels
• Unloading and putting away deliveries
• Implementing control measures and training staff about COSHH and Manual Handling
• Ensure the cleaning schedules are followed and a high level of cleanliness throughout all kitchen is
  maintained at all times
• Liaise with the sales team for information regarding the following business weeks bookings
• Cooking food items by grilling, frying, sautéing, and other cooking methods to specified recipes and standards.
• Facilitating special requests from guests if received.
• Managing wastage through correct product measurement.
• Ensuring you are working towards all kitchen SOPs at all times.
• Setting up and stocking food items and other necessary supplies.

Beyond that, you'll represent our company values and culture, ensuring that service excellence remains our top priority.

Full details of the role will be discussed with the shortlisted candidates. If you’d like to find out more about the role before applying, why not reach out to our resourcing team at recruitment@kewgreenhotels.com.

Benefits

Our rewards package includes:

- Annual Conference Event and Awards

- Apprenticeships

- Robust career development opportunities and support for personal growth

- Attractive discounts across many major retailers, restaurants, and events

- Complementary Employee, Family and Friends discounts in hotels across the Kew Green Hotels portfolio and at partner hotels worldwide!

- 50% off food and beverage while you stay in our hotels

- 24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice

What you’ll bring to the team

An ideal candidate will have an excellent understanding of cooking methods, ingredients, equipment and procedures. Demonstrable cooking experience including experience as a Sous Chef or Senior Chef De Partie. Familiarity with industry best practices and Basic Food Safety are essential.

Next steps

A member of the hotel team will be in touch to book a 15-minute chat so we can get to know you better. We will explain the role in detail, and you can highlight your skills to us. If successful at this stage, you will meet Head Chef / Hotel Manager / Cluster General Manager

Who are Kew Green Hotels?

Kew Green Hotels is a rapidly expanding global company, with a diverse portfolio across leading hotel chains, including IHG Hotels & Resorts, Marriott International, Wyndham Hotels & Resorts and Hilton, what unites us all is our values. Please view our website for more details.

Join our Kew-Team today!

Are you a Chef de Partie, a strong Commis Chef or a Demi Chef de Partie? We’ll hedge a bet that you’re able to spin 100 plates at once, not literally – of course, but you’re someone who thrives under pressure and embraces change.

As clichéd as it sounds, you’ll believe that delivering memorable experiences really is all about the small details. How will you do this? Well, you’ll make sure your regular Sunday customer, Arif, gets those two pots of gravy instead of one; or you’ll perfect an exciting new specials dish that Jessica thinks is super Instagramable, as soon as it’s put in front of her.

What you’ll be doing as a Chef de Partie

• Preparing, cooking and presenting dishes in your area of responsibility – following specifications to ensure your Head Chef and Sous Chef can quickly send out meals to a high standard
• Supporting your Head Chef and Sous Chef in producing a range of specials that enable you to put your spin on things
• Ensuring Chefs stations are well stocked with anything they may need throughout service
• Managing and developing any Commis Chefs in your hotel – sharing your knowledge and expertise
• Ensuring you and your team deliver high standards of food and health and safety regulations – it’s not just our customers we want to make smile!

What’ll make you a great fit for this Chef de Partie role

• You’ll already be an established Chef de Partie or a Commis Chef seeking their next challenge
• You’ll have outstanding cooking skills gained within a fast-paced environment, but where exactly we are open to all backgrounds and experience
• You will be creative and have a passion for creating profitable and exciting specials
• Flexible and able to remain focused on results under pressure and to challenging deadlines
• Self-motivated and confident
• Hard-working but FUN!

The benefits

• Discounts across retail, restaurants, events etc (because we know life isn’t just about work)
• Family and Friends discounts in hotels across the Kew Green Hotels estate
• International Travel at Employee Rate for other branded hotels within our brand family (and you’re not just limited to good old Britain – our family has hotels that span all over the world!)
• Meals for free on shift – hard work is hungry work!
• Progression Room to grow, with opportunities across the UK and internationally
• Uniform provided
• Flexible attitude and working hours