Total 170 corporate legal executive job vacancies in Mumbai,

Title: Manager, Legal

Location: Mumbai, India (onsite 2-3 days a week and rest hybrid) 

Nielsen IQ India seeks to hire a talented, enthusiastic and business-oriented lawyer to join the Legal Department as Manager.  The successful candidate will primarily work on client and vendor agreements relating to data, software, technology, and custom analytics services at the forefront of the evolving retail and manufacturer landscape, as well as providing general legal support and counsel for the Businesses especially hub operations.   

The ideal candidate is eager to roll up their sleeves and creatively solve problems and is someone who thrives in a dynamic and versatile environment with frequently shifting priorities. The candidate will work in a collaborative culture and with a dynamic team to enable the growth of the Business and Hubs.   

Duties and Responsibilities Include the Following and Others as Assigned:  

• Draft, review, negotiate and manage commercial contracts, including license agreements, master services agreements, statements of work, data license agreements with customers and vendors, RFP responses and supporting documents;   
• Support the team in addressing labor and employment related queries and matters for the HR team and be the point of contact for Hubs HR and Business teams on various people related issues with legal overplay;  
• Support other legal team members and coordinate with other functional groups (Finance, Security, IT, HR, Tax) in complex commercial contracting matters;  
• With the rapid expansion in India, have a strong external and risk mindset on new laws and impact on our commercial and Hub operations etc.  
• Provide practical and solution oriented legal advice to internal business teams, providing information on legal issues (and appropriate risk assessment of such issues), company policies and procedures;  
• Support business in all legal matters that arise from time to time, including policy creation and enforcement, dispute resolution, and litigation support for the team if it arises;  
• Be a strong enabler and support legal team in implementation of strategy and growth initiatives for commercial operations and hubs.  

Burson is looking for an Associate / Account Director for our Mumbai location. The individual will join our client servicing team to work in our Corporate & Financial Practice. This Practice is part of the Corporate & Financial practice that services client in Fintech, Corporate, BFSI, IPO, etc. The team works with some of the leading players in the industry.

Position Summary –

As an Associate / Account Director at BURSON you are responsible for supporting the senior management to contribute to the company’s performance by managing client relationships and integrated communication (IC) programs, satisfying, and delighting clients, generating new business, and developing strong teams. You are expected to be leader with leadership skills. You are also required to support our corporate strategy and your practice or office to help ensure superior client service, a winning culture and profitability.

CORE JOB RESPONSIBILITIES

Client Service

1. Manage a significant portfolio of clients and demonstrate the ability to profitably grow clients and build long term relationships.
2. Seek opportunities to develop senior client level relationships and serve as their trusted advisor for insights critical to their business; understand the trends and issues that impact brands, including media, business, political and cultural.
3. Proactively manage client expectations and quickly grasp problems, consult with senior leader(s) on the engagement team on tough decisions and assist in implementing swift action plans to ensure client satisfaction, engaging additional BURSON resources where required.
4. Manage and lead account teams to deliver superior client service and creative groundbreaking plans and concepts by ensuring they are equipped with the right resources, tools, and training.
5. Timely Decision Making – The ability to identify a problem and find solutions. Makes decisions in a timely manner, using available information and under tight deadlines.
6. Maintain close relationship with senior editors and journalists and respond to complex media queries.
7. Know the power of our proprietary tools such as Creative Catalyst Network and Digital Catalyst Cards, and other businesses under the BURSON umbrella (i.e. PSB, Axicom, etc.) to build brands and nail client objective.
8. Take an active role in issues and crisis management, media training and messaging workshops.
9. Understand social media and integrate digital products and services into client programs to deliver optimum results.
10. Ensure clients and account teams feel confident about how best to utilize new media outlets.

Business Development:

1. Support Directors and Senior Leaders in identifying opportunities for organic growth with existing clients and keep up with client and market changes that could lead to new business opportunities.
2. Support our new business development process by actively developing business contacts through professional activities and network with professional contacts as a means of exchanging ideas and opening new client opportunities.
3. Introduce existing clients to BURSON offices in other geographies to contribute to the regional/global growth of the company.

Talent Management:

1. Coach, mentor, and delegate responsibilities to junior staff
2. Foster teamwork and build morale and motivation within account teams ensuring that good performance and efforts are recognized.
3. Create an inclusive and welcoming environment that engage all individuals without bias and demonstrate flexibility in a changing work environment.
4. Support directors and senior leaders to help team members to identify development needs, acquire new skills and grow within the organization.
5. Provide continuous constructive feedback to team members- not just during performance reviews- to develop the next generation of client leaders.
6. Conduct learning and development programs and participate in staff retention initiatives.
7. Serve as a role model to the junior staff, embodying the values of the company.

Financial Management:

1. Know and meet billability targets.
2. Act as a conduit between finance and the client servicing team to ensure that accounts are profitably managed; understand the reason for over and under servicing.
3. Follow agency procedures for client budgets, budget tracking, contract approval and billing rates.
4. Support senior leaders to prepare and manage annual budgets and forecasts of projected income.
5. Manage your team and allocate resources for agency profitability.
6. Understand client contracts and assist with the development of detailed scopes of work.
7. Ensure that contracts and terms and conditions of businesses are issued and signed by all new clients prior to the commencement of work.
8. Support your director to contribute to BURSON's business plans to increase market share and profits.

Graduate or Postgraduate in any stream or professional qualification in the field of public relations or marketing communication.

Minimum Requirements:

Between 7 to 10 years work experience in public relations or the communications industry, out of which at least 4 years should be in an associate / director position servicing client.

• Plan & initiate action plan to approach and secure new business for the organization
• To determine effective and productive sales programs
• Relationship building with all the current and prospective customers.

• With Sales Manager plan sales strategy and implement tactics to achieve budget
• Sell all facets of the hotel and cross sell other Accor Hotels Group properties

• Establish new business and maintain existing business accounts through the preparation and execution of action plans
• Convert sales leads
• Handle accounts/prospects jointly with senior positions
• Solicit and close business according to established parameters
• Conduct familiarizations and site inspections
• Maintain a regular sales call pattern
• Monitor competitive set and communicate tactical changes to Manager
• Attend regular meetings
• Entertain prospects and existing key accounts with the view to sustain business and generate further sales
• Report as required on sales activities and successes
• Participate in conducting client interviews
• Maintain regular contract with the Accor International network of hotels and reservation centre
• Monitor competitor activities
• Build profile in market place

• Assist Sales Manager with collateral distribution and direct mail campaigns

• Develop and maintain contact with business generators, meeting and convention planners, visitors/Convention Bureau travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel Business.
• Work in line with business requirements

Customer Service

• Ensures the delivery of brand promise and provides exceptional service at all times to the guests.
• Provides excellent service to internal customers in other departments as appropriate.
• Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
• Maintains positive guest and colleague interactions with good working relationships.
• Greets visitors, ascertains nature of business, and directs visitors to appropriate employee

     Operational

• Assists in the preparation of the Annual Business Plan.
• Works closely with other employees in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
• Ensures new technology and equipment are embraced, improving productivity whilst taking work out of the system

     Other Duties

• Attends and contributes to all training sessions and meetings as required.
• Exercises responsible behavior at all times and positively representing the hotel team.
• Maintains strong, professional relationship with the relevant representatives from competitor hotels, business partners and other organizations.
• Reads the hotel's Employee Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to computer resources, fire, hygiene, health and safety.
• Ensures high standards of personal presentation and grooming.
• Responds to changes in the Food and Beverage function as dictated by the industry, company and hotel.
• Carries out any other reasonable duties and responsibilities as assigned.

     Occupational Health & Safety

• To ensure that all employees have a complete understanding of and adhere to the hotel’s policy relating to fire, hygiene, health and safety.

Employee Responsibility

All employees to safeguard their health and safety, and the health and safety of others, in the workplace. 

Replacement and Temporary Mission:

Be ready and responsible for any job, which may be assigned by the Management.

We are seeking a detail-oriented and strategic Purchase Manager / Executive to join our procurement team. The ideal candidate will be responsible for developing purchasing strategies, managing supplier relationships, overseeing inventory needs, and ensuring cost-effective procurement processes. If you have strong negotiation skills and a commitment to quality and efficiency, we want to hear from you!

Key Responsibilities

1. Purchasing Strategy and Management

• Strategy Development: Develop and implement effective purchasing strategies to optimize procurement processes.
• Daily Activities: Manage daily purchasing activities, supervise purchasing staff, and allocate tasks to ensure efficient operations.

2. Supplier Management

• Supplier Relations: Build and maintain strong relationships with suppliers. Negotiate contracts, prices, and delivery timelines.
• Vendor Evaluation: Evaluate potential vendors based on quality, timeliness, and price. Select and negotiate contracts with suppliers.

3. Documentation and Record-Keeping

• Record Maintenance: Maintain a comprehensive supplier database, purchase records, and related documentation to ensure accurate and up-to-date information.

4. Inventory and Equipment Management

• Inventory Coordination: Work closely with inventory control teams to determine and manage inventory needs, ensuring optimal stock levels.
• Equipment Maintenance: Oversee the maintenance of office and manufacturing equipment and machinery, ensuring they are in good working condition.

5. Quality Assurance and Cost Management

• Quality Standards: Ensure all procured items meet the required quality standards and specifications.
• Cost Estimates: Prepare cost estimates, manage budgets, and track expenses to ensure cost-effective purchasing.

6. Process Improvement

• System Enhancement: Continuously work to improve purchasing systems and processes for greater efficiency and effectiveness.
• Metric Tracking: Track and report key functional metrics to identify opportunities for cost reduction and process improvement.

7. Training and Development

• Employee Training: Train new employees in the purchasing process and the use of purchasing systems to ensure consistency and competence.

8. Order Management

• Order Processing: Review and process purchase orders to ensure accuracy and timely fulfillment of orders.
• Delivery Scheduling: Schedule deliveries and monitor the timely fulfillment of orders to avoid disruptions in the supply chain.

9. Vendor Research and Selection

• Vendor Research: Research and evaluate potential vendors to compare pricing and services, ensuring the best value for the company.

10. Coordination and Communication

• Internal Coordination: Coordinate with fellow managers to monitor inventory levels and determine supply needs based on production and operational requirements.
• Problem Resolution: Address any issues related to procured items, including quality problems or delivery delays.

11. Contract Negotiation

• Authorized Negotiation: Negotiate prices and contracts with suppliers.
• Vendor Selection: Select prospective vendors and establish agreements.

12. Order Approval

• Approval Process: Approve purchase orders and ensure they align with company needs and budget constraints.

Objectives of this role

• Support the company in optimizing its financial transactions and systems
• Strengthen and grow relationships with vendors and suppliers through timely payments
• Assist in streamlining and improving the accounts payable process
• Exercise integrity and confidentiality in financial reporting
• Comply with national and local financial regulations

Responsibilities

• Review invoices for appropriate documentation prior to payment / Receivable
• Perform invoice and general-ledger data entry
• bank account reconciliation
• Generate purchase orders when necessary
• Obtain and print signatures on all checks
• Assist Assistant Manager as needed

Required skills and qualifications

• High school diploma or equivalent
• Understanding of basic principles of finance, accounting, and bookkeeping
• Superb time management skills and detail orientation
• Ability to maintain confidentiality of company and partner information

#LI-HT1

We are seeking a proactive and results-oriented Business Development Executive to join our team. The ideal candidate will be responsible for identifying new business opportunities, managing the sales process, building client relationships, and ensuring customer satisfaction. If you have a passion for driving growth and delivering tailored solutions to clients, we want to hear from you!

Key Responsibilities

1. Identifying Opportunities for New Business Development

• Follow-Up on Leads: Regularly review and follow up on leads generated through referrals, networking events, and online inquiries.
• Conduct Research: Analyze industry trends, market data, and target client profiles to identify potential business opportunities.

2. Generating New Business Opportunities

• Client Meetings: Schedule and conduct meetings with potential clients to understand their specific needs and challenges.
• Provide Solutions: Offer tailored solutions that align with client needs, demonstrating how our services or products can effectively address their pain points.

3. Managing the Sales Process

• Sales Pipeline Management: Oversee the entire sales process from initial contact to closing, ensuring all stages are properly managed and documented.
• Close Deals: Use effective negotiation and closing techniques to convert prospects into clients.

4. Building and Maintaining Client Relationships

• Client Engagement: Regularly engage with existing clients to nurture relationships, ensuring they feel valued and heard.
• Portfolio Management: Actively manage and develop the existing client portfolio to maximize satisfaction and retention.

5. Meeting Targets

• Activity and Revenue Goals: Set and work towards meeting or exceeding weekly and monthly activity and revenue targets.

6. Communication Channels

• Customer Communication: Maintain various channels for effective communication with customers, ensuring responsiveness and clarity.

7. Handling Offers and Orders

• Submission of Offers: Prepare and submit offers to clients in a timely and professional manner.
• Order Review: Review customer orders to ensure accuracy and alignment with client requirements.

8. Customer Complaint Management

• Complaint Handling: Address and resolve customer complaints promptly and effectively to maintain satisfaction and loyalty.

9. Analyzing Customer Satisfaction

• Feedback Collection: Obtain and analyze customer satisfaction information to gauge service effectiveness and identify areas for improvement.

10. Quality and Improvement

• Quality Objectives: Ensure that the company's quality objectives are consistently met and maintained.
• Corrective Actions: Initiate and implement corrective and preventive actions to address any quality issues or process deficiencies.

ABOUT THIS JOB 

We won’t say we can predict the future, but our team of Market Research Analysts gets pretty close. This role combines data analysis and client consultation from the start, with plenty of room for growth. You find the stories behind scatter plots and help clients determine which products to launch. Your insights will influence decisions for some of today’s leading global companies. 

RESPONSIBILITIES

·   Managing clients and their respective projects custom research team in matters of market research based on experience in the Finance, FMCG industry,.

·  Reporting to a project lead, you will be responsible for the successful execution of customized quantitative studies, including project costing, questionnaire design, project management and execution, analysis and report writing.  

Client Management  

· Managing clients and their respective projects from beginning to end, including making actionable recommendations to support key business objectives  

· Consistently exceeding client expectations from project inception through completion  

Project Management  

· Successfully manage multiple projects simultaneously, all in different design/analysis stages  

· Proactively anticipating, troubleshooting, overcoming, and/or escalating challenges to your project lead in a timely manner  

· Coordinating project task activities between your project team and internal support/operations team(s)  

·  Consulting (Questionnaire Design, Analysis, Reporting & Writing)  

·  Assist in the development of strong and captivating proposals to meet client needs, based on short research briefs and/or elaborate RFPs; including assisting with costing structure, methodological design, analytical framework, etc.  

· Designing questionnaires/focus group screeners/interview guides to meet the specific or unique client objectives  

·Synthesis and communication of both primary and secondary research findings into actionable insights according to the client’s objectives  

· Full reporting and analysis (via PowerPoint): Interpreting and analysing multivariate data, drawing insightful conclusions and providing recommendations, where applicable.  

·  Provide "in office" research, administrative and operational support to senior staff  

·  Be directly accountable for work conducted for their nominated clients in terms of analyses, charting, etc and perform quality checks on all reports for alignment to request accuracy and correctness  

A LITTLE BIT ABOUT YOU 

 Experience in Primary Quantitative Market Research with practical knowledge of research methodologies 

· Proactive 

· Strong interpersonal skills 

· Very Good Influencing & Persuading Skills 

We are seeking a new Senior Designer for our Mumbai Studio. You will be responsible for technical documentation deliverables of the current Corporate Interior project in Mumbai. You will be required to produce high quality and accurate full set drawings of various project stages from design development up to tender and construction stage.

In Brief

• You will be responsible for ensuring that quality of work is consistent with company's documentation as well as professional standards.
• You will be responsible for preparing interior design drawings/ documentation sets from given information and/or sketch drawings.
• You be responsible for preparing fully coordinated and accurate sets of tender, construction, as-built drawings for interior design drawing packages.

● You have 6 years' experience as an Interior CAD draftsman/ designer handling corporate interior projects

● You hold a Diploma in Interiors or Architecture with expertise and high level proficiency of AutoCAD

● You have knowledge of materials and technical specifications related to interior design

● You are highly attentive to detail, well-organized and reliable

● You have excellent time management and organization skills along with good coordination and communication skills

● You have the ability to work well under pressure

● You will subscribe to the company core values of Teamwork, Integrity and Excellence

To find out more, pls. visit our website : www.spacematrix.com

We are a fast-paced, growth-oriented company that operates 100% remotely. We specialize in data consulting and data engineering solutions for mid-size, growth-stage startups in the US. With a flat organizational structure, we place a strong emphasis on trust and autonomy. Our culture encourages proactive problem-solving, and we value employees who take the initiative rather than expecting a traditional corporate approach.

Who Are We Looking For: 

We are seeking an individual who is detail-oriented and proactive. Someone who asks the right questions without needing to be prompted, who takes ownership of challenges, and actively works to solve them. We value a candidate who seeks constructive feedback and demonstrates accountability for operational success. This role requires someone who can analyze campaign performance over time and continuously suggest improvements to drive better results.

Key Responsibilities:

• Prospecting or qualifying leads – Assist the sales team in qualifying potential customers.
• Develop and drive GTM strategies for the service offerings.
• Liaise with the marketing team to undertake demand-generating activities such as webinars. Frequent two-way interaction with industry marketing - collaborating on market direction and developing specific messaging/programs for vertical and sub-market segments - to deliver on MQL.
• Plan, execute, and optimize email marketing campaigns—from content creation to delivery—to drive engagement and maximize open and click-through rates.
• Monitor email performance metrics (open rates, click rates, bounce rates) and work on improving email deliverability.
• Manage LinkedIn campaigns to ensure smooth execution and optimize outreach.
• Send out bulk marketing emails and SMS campaigns to prospects.
• Research prospects' backgrounds to draft personalized responses for those who show interest.
• Collaborate with the sales and marketing teams to ensure prospects are effectively nurtured till handoff to Sales.
• Managed and maintained data integrity in CRM to track prospects and keep records updated.

It is a 100% Remote opportunity with an overlap of 7pm IST to 12 am IST.

• Qualifications:
• Bachelor's degree in marketing/business or a related field.
• 2-5 years of experience in marketing operations.
• Experience working with startups and remote environments would be preferred.
• Exposure to B2B SaaS/Fintech/Data Solutions marketing and sales would be a plus.
• Hard Skills:
• Strong research skills and ability to interpret prospect data effectively.
• Good understanding of CRM systems, basic B2B marketing, and sales processes.
• Good understanding LinkedIn Sales Navigator, SMS tools, Email marketing tools.
• Ability to manage LinkedIn campaigns, bulk email, and SMS marketing.
• Experience with email marketing tools (e.g., Mailchimp, HubSpot, SendGrid) and CRM platforms (e.g., Salesforce, Zoho).
• Knowledge of email deliverability best practices, including list segmentation, email authentication (e.g., DKIM, SPF), and avoiding spam triggers.
• Soft Skills:
• Entrepreneurial spirit and self-motivation.
• Strong communication skills (both verbal and written).
• Ability to read between the lines and understand underlying prospects' needs.
• Smart, resourceful, and comfortable taking constructive feedback.
• Willingness to go beyond assigned tasks to contribute to growth.

• Flexible work hours
• Rapidly Growing Company
• Awesome work culture
• Learn From Experts
• Work-life Balance
• Competitive Salary
• No Hierarchy
• Highly Collaborative work environment
• Executive Presence
• End to End Problem Solving
• 50%+ Tax Benefit
• 100% Remote Company

If you thrive in a fast-paced environment, are eager to learn, and are passionate about making an impact, we’d love to hear from you!

Apply Now to be part of our growing team.

Responsibilities. • Managing finances and keeping records up-to-date during production. • Handling everyday accounting • To check payments are made on time • To keep track of all the relevant paperwork to produce cost reports. • Having 2-3 years of accounting experience in tally • Have basic knowledge of TDS and GST Qualifications • Graduate in BCom/BAF. Requirements • Not pursuing higher studies • Willingness to travel across India for durations upto 3-4 months at a stretch • Ability to work under pressure • Adaptable and street smart • Fair communication skills oral and written

Responsibilities. • Managing finances and keeping records up-to-date during production. • Handling everyday accounting • To check payments are made on time • To keep track of all the relevant paperwork to produce cost reports. • Having 2-3 years of accounting experience in tally • Have basic knowledge of TDS and GST Qualifications • Graduate in BCom/BAF. Requirements • Not pursuing higher studies • Willingness to travel across India for durations upto 3-4 months at a stretch • Ability to work under pressure • Adaptable and street smart • Fair communication skills oral and written

Responsibilities. • Managing finances and keeping records up-to-date during production. • Handling everyday accounting • To check payments are made on time • To keep track of all the relevant paperwork to produce cost reports. • Having 2-3 years of accounting experience in tally • Have basic knowledge of TDS and GST Qualifications • Graduate in BCom/BAF. Requirements • Not pursuing higher studies • Willingness to travel across India for durations upto 3-4 months at a stretch • Ability to work under pressure • Adaptable and street smart • Fair communication skills oral and written

Responsibilities. • Managing finances and keeping records up-to-date during production. • Handling everyday accounting • To check payments are made on time • To keep track of all the relevant paperwork to produce cost reports. • Having 2-3 years of accounting experience in tally • Have basic knowledge of TDS and GST Qualifications • Graduate in BCom/BAF. Requirements • Not pursuing higher studies • Willingness to travel across India for durations upto 3-4 months at a stretch • Ability to work under pressure • Adaptable and street smart • Fair communication skills oral and written

We are looking for a dynamic and organized Market Research Fieldwork Operations & Logistics Executive to join our vibrant team. If you have a keen interest in market research and logistics and thrive in a fast-paced environment, this role is perfect for you!

What we do here at MMR...

MMR is an independent, global consumer and sensory research agency specialising in food, drink, personal and household care research. We are industry leaders, guiding best in class innovation for our clients – partnering with over 50% of the top 100 global food and drink brands.

Our team consists of more than 850 highly skilled professionals, including research experts, data scientists, and sensory specialists. With offices in multiple countries, we offer a global reach that enables us to deliver exceptional insights and solutions to our clients.

What makes MMR special?

We are a “people first” company that prides itself on collaboration, honesty and mutual trust. Don’t take our word for it though, check us out on Glassdoor. You’ll see we’re currently rated at 4.8 out of 5 as an employer destination and a massive 97% of our employees would recommend working for us to a friend. Add to that 99% of our people approve of our CEO and you a general feel of what it means to be part of the MMR family.

No two projects are ever the same, often involving exciting innovations, varied methods and international markets. It’s a great opportunity to challenge and add value to client decision making, all while working with our passionate, friendly teams across the globe.

Role Overview:

The Market Research Fieldwork Operations & Logistics Executive will play a critical role in supporting the execution of fieldwork projects and maintaining our high standards of operational excellence. You will work closely with suppliers, project managers, and research teams to ensure efficient logistics and facilitate smooth project delivery.

Key Responsibilities

Fieldwork Component

• Co-ordination of fieldwork in Market.  Attending fieldwork tests where required.
• Supplier relationship management – communications, supplier meetings, rate card negotiations, supporting co-ordination and resolution of resource conflicts, invoice queries, maintenance of internal databases, etc[LR1] .
• Scan the regional marketplace for new fieldwork suppliers / new capabilities.

RFQ Support

• The role is not expected to assume a heavy responsibility for covering RFQ processing but during peak times support may be needed so training will be provided.

Logistics component

• Product Sourcing: Online, wholesale and in-store.  Co-ordinate deliveries to specified locations, or working with suppliers to source product as applicable.
• Check in goods, maintain accurate records, maintain product/shipment quality
• Manage local 3rd parties (couriers)
• Liaison with local & regional authorities regarding permits etc
• Ordering consumables (boxes, tape etc)
• Preparation of products for collection by couriers, packing, labelling etc
• [Selection and supervision of partners to support debranding / relabelling etc]

• Proven experience in fieldwork operations or logistics management, preferably within a market research environment.
• Strong organizational skills with the ability to manage multiple projects and priorities simultaneously.
• Excellent communication skills, both written and verbal, to liaise with internal teams and external suppliers effectively.
• Detail-oriented mindset with an analytical approach to problem-solving.
• Ability to work collaboratively as part of a team while also being proactive and capable of working independently.
• Proficiency in MS Office Suite, especially Excel, for reporting and data management.
• Comfortable with Travel in and around Asia

What’s in it For You?

At MMR, we're committed to ensuring the happiness and well-being of each employee, regardless of where they are in the world!

We offer a wide range of core and additional benefits to enhance your experience with us. Competitive salaries, ample holiday allowances, and unparalleled training opportunities are standard here. Our vibrant culture, talented team, and focus on employee well-being is what makes MMR truly shine.

EXPECTED RESULTS

• Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check-out, F&B and throughout their stay.
• Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis.
•  Maintain strict security procedures with credit and cash, accounting procedures, issue of room keys and guest confidentiality.
• Operate switchboard effectively, handling all calls promptly and professionally, greeting all callers and transfer all calls to relevant departments or guest room responding to requests quickly and efficiently.
• Document accurately all internal and guest messages.  Distribute according to specified Hotel procedure.
• Assist, as required calls for reservations following hotel standard.  Ensure accurate, up to date information is given.
• Use every opportunity to promote hotel facilities and maximize sales through sound product knowledge and selling skills.
• Control room inventory and assign room per guest needs.
• Ensure to possess complete and thorough product knowledge of the hotel and the scope of services of the hotel provides.
• Accept and monitor luggage for safekeeping or storage in the office according to established procedures.
• Ensure to convey a sense of the guests importance and project a professional environment which reflects ibis Mumbai Airport’s commitment to customers.
• Responsible for providing courteous and competent services to the guests.

Prime Function:

• Inspect the rooms assigned and take responsibility to ensure the rooms are maintained upto the standards and that there are no guest complaints.
• Ensure maximum efficiency in the performance of the assigned Room Attendants.
• Ensure guest rooms, suites and pantries, assigned, are maintained as per the standards.
• To ensure that all rooms in the specified floor are serviced and cleaned daily.
• Any matter which may effect the interests of ACCOR should be brought to the attention of the Management.
• Facilitates the functioning of and / or oversees the functioning of Front Office Department or any other Department in the Hotel when necessitated by circumstances and as mandated by the General Manager. This would be over and above regular stipulated responsibilities and duties

Key Responsibilities:

Housekeeping Planning

• Plan & coordinate the activities of the room attendants.
• Maintain pantries with par stock of linen, cleaning supplies and guest request items.

People Management

• Establish and maintain seamless co-ordination & co-operation with all departments of Ibis Mumbai Airport to ensure maximum cooperation, productivity, morale and guest service.
• Interact with guests and personnel of the hotel in an efficient and friendly manner.

• Provide effective support to the team to enable them to provide a range of effective and efficient services.
• Ensure that the team has been trained for all safety provisions.
• Motivate and develop staff to ensure smooth functioning of the department and promote teamwork
• Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.