Total 26 job vacancies by NielsenIQ

Key Activities

• Deliver Sales / Revenue based on Sales Pipeline & Key focus industries 
• Continuously build strong pipeline through continuous engagement with clients
• Create demand and provide relevant products / solutions that answer client's business questions / opportunities
• Work on a strategy to winback lapsed client
• Contribute to the short-term strategies and business plans for the growth of the business unit based on global and regional direction
• Work together with global / regional sales account manager to ensure all key financial metrics are met
• Help to build company's positive image

Financial Management

• Achieve key financial metrics: revenue, profitability and cash collection, as well as other related business development objectives
• Ensure proper pricing and contracts are applied according to company's policies and guidelines
• Understand the company's financial guidelines such as forecast and pipeline management
• Use sales technology and digital tools to do work efficiently by recording prospects, forecast pipeline and convert sales
• Monitor the actual financial performance against budget/forecast and ensure the implementation of actions that will lead to the achievement of the targets

Research Design and Proposal Development

• Prepare a proper proposal that align with client's needs and relevant to answer client's objectives
• Conduct proposal presentation

Project Management

• Ensure deliverables from Client Success Manager (CSM) team is according to the right scope agreed with client.

Client Management

• Serve as a Point of Contact at the client (SPOC): overall management of client contact,
• Communicates and consults regularly with client on top-level-management

The Sales Lead for Malaysia is responsible for driving sales of GfK’s (by NIQ Company) retail audits and digital adhoc solutions with specific focus on point-of-sale within local domestic market. He/ she would also be effectively managing key client accounts to ensure overall client satisfaction with GfK (by NIQ Company) services, thereby achieving continuous revenue growth for the business.

Responsibilities: 

• Achieve country sales target and manage accounts with new and existing clients
• Strategize the business selling approach with focus on the Tech & Durables industry
• Identify and develop the growth opportunity values using GfK tracking data based on the client needs
• Analyze and present our data and findings in order to create a need to increase selling opportunities to existing and potential clients
• Establish and maintain excellent relationships with key decisionmakers within existing and potential clients
• Build and maintain C-suite level engagement to increase upsell opportunities
• Identify potential problems and propose pro-active solutions to meet client needs

The T&D Sales Lead for Thailand is responsible for driving sales of GfK’s (by NIQ Company) retail audits and digital adhoc solutions with specific focus on point-of-sale within local domestic market. He/ she would also be effectively managing key client accounts to ensure overall client satisfaction with GfK (by NIQ Company) services, thereby achieving continuous revenue growth for the business.

Responsibilities: 

• Achieve country sales target and manage accounts with new and existing clients
• Strategize the business selling approach with focus on the Tech & Durables industry
• Identify and develop the growth opportunity values using GfK tracking data based on the client needs
• Analyze and present our data and findings in order to create a need to increase selling opportunities to existing and potential clients
• Establish and maintain excellent relationships with key decisionmakers within existing and potential clients
• Build and maintain C-suite level engagement to increase upsell opportunities
• Identify potential problems and propose pro-active solutions to meet client needs

A successful candidate for this role will be someone who can establish strong relationships with both our clients and our colleagues. You will quickly become a trusted partner, working with many of our clients’ teams, including marketing, sales, category, and many more.  

You will be expected to understand our clients’ needs and then create and present solutions that help achieve their strategic and tactical goals.   

If telling stories through data excites you but you’re uncertain whether you have the data knowledge: get in touch. We have an excellent training program, ensuring you understand all our products and how we create analyses.   

• Be responsible for delivering analytics & insights services and conducting tactical client training for Guided Analytics & NIQ GFK CMI products and solutions such as Brand Health, segmentation, Usage & Attitudes, Customer Experience, Shopper and Qualitative research. 
• Entrusted to deliver flawless research and analytics to our clients.  
• Be responsible for identifying opportunities through day-to-day engagements with our clients, handing off opportunities to Account Development to pursue  
• Have a strong working knowledge of the client business priorities and the role we can play in supporting these goals 
• Be a confident and capable crafter of compelling insights, deliver clear and actionable recommendations to our clients helping them grow their business.

The T&D Sales Lead for Thailand is responsible for driving sales of GfK’s (by NIQ Company) retail audits and digital adhoc solutions with specific focus on point-of-sale within local domestic market. He/ she would also be effectively managing key client accounts to ensure overall client satisfaction with GfK (by NIQ Company) services, thereby achieving continuous revenue growth for the business.

Responsibilities: 

• Achieve country sales target and manage accounts with new and existing clients
• Strategize the business selling approach with focus on the Tech & Durables industry
• Identify and develop the growth opportunity values using GfK tracking data based on the client needs
• Analyze and present our data and findings in order to create a need to increase selling opportunities to existing and potential clients
• Establish and maintain excellent relationships with key decisionmakers within existing and potential clients
• Build and maintain C-suite level engagement to increase upsell opportunities
• Identify potential problems and propose pro-active solutions to meet client needs

Role Purpose:

Provide full-service management of key client accounts through marketing research information, analysis and reports and identify new opportunities for developing business in Customized Research.

Primary responsibility would include developing business, especially across key FMCG clients in West by reaching out to them, understanding their challenges, sharing NIQ solutions and evolving the brief along with the clients to win business.

Other responsibilities would include developing and delivering the proposals to win the business and work with the Customer Success Team to deliver the findings presentations to the clients.

Accountabilities:

Accountable for success of the team by ensuring revenue target as well as team development.

Client Management

·         Provides advice and consultation to clients and staff

·         Handles complicated client queries or complaints

·         Develops strategic understanding of industry trends, competition and opportunities of Nielsen

·         Demonstrated recognition by client as an “expert” related to research knowledge areas

·         Presents results of study to the client’s top management

·         Ensures the smooth collection of debt from clients

Project Management

·         Designs and plans research projects following client briefing and needs

·         Supervises all stages of project management and monitors performance by working with the Customer Success team which will ensure the day today work is done

·         Provides advice on the execution of projects, informs clients on progress and gives specific instructions to other departments regarding the collection and electronic processing of information

Thought Leadership

·       Introduce new solutions and thought leadership pieces to the team

·        Strong understanding and appreciation of the various MR protocols such as concept testing, product testing, U&A, Segmentation, Profiling studies, BHT and so on.

Business Management

·         Develops the business (profit and loss responsibilities)

·         Strong Leadership Competencies (360-degree assessment), proven successful business record, and demonstrated ability to effectively work with diverse teams

·         Provide top management with thorough review of internal and client financials including budget and forecast

Role Expectations

Scope

1.      Would manage the end-to-end relationship with all clients with a focus on the FMCG clients

2.      Would be responsible for revenue generation, client servicing and collections. Joint responsibility of the deliverables along with the customer success team

3.      Would be supported by the customer success team – which will take on the responsibility of end to end completion & delivery of the project

About this Job

The CPG industry relies on NielsenIQ for understanding emerging market trends for their growth strategy and NielsenIQ provides information services and products to our clients, that helps them take strategic business decisions. Our data offers comprehensive and timely information on market shares and category performance, competitive sales volumes and insights into distribution, pricing, merchandising and promotion. By combining this detailed information with our professional consultative services, we offer valuable insights and expertise that helps our clients and retailers improve their manufacturing, marketing and sales decisions.  

This role is for Account Development Executive who will be managing Large Indian clients.

Responsibilities

Business Development

• Grow the revenue from Large Indian clients by increasing width & depth of NIQ solutions by undertaking consultative selling
• Develop a winning sales pitch for retaining current business and find ways to develop additional business
• Work on strategy and approach to win back lapsed clients / categories among the assigned set
• Launch and introduce new services in the market to drive adoption among assigned clients
• Build a strong pipeline through regular engagement with various functional teams at the client’s end
• Work with relevant internal stakeholders like specialist sales team etc to build the pitches that are relevant for client’s business requirement

Client Management

• Own the client relationship and lead the client engagement for the assigned accounts by having a strong understanding of their business priorities
• Foster relationships across various levels and within various functions of the client organization namely CMI, Sales, Marketing to identify opportunities for incremental product/solution sales
• Build account plan together with client consulting team to list the business objectives of each client and identify NIQ solutions that can help them achieve these objectives
• Work with internal functions (A&I, GSC hub, customer service team, Data Science, Operations) to manage client servicing for those clients which do not have a consulting lead

Financial Management

• Achieve key financial metrics: revenue, profitability, and cash collection, as well as other related business development objectives
• Ensure proper pricing is applied according to company's policies and guidelines
• Understand the company’s financial guidelines such as forecast and pipeline management
• Use sales technology and digital tools (Salesforce, Microsoft Dynamics) for efficient working by recording prospects, forecast pipeline and convert sales
• Monitor the actual financial performance against budget/forecast and ensure the implementation of actions that will lead to the achievement of the targets

About you
A proven commercial leader, who can build and execute sales strategy and plan, and be accountable to sales operations, such as forecast and pipeline management. A team player, who can collaborate with peers, and contribute to the thinking & strategy of management team at NielsenIQ

Qualifications

• Master’s degree or a Diploma in Marketing
• Minimum 8 -10 years’ experience in the Marketing, Business Development, Market Research, or in the consulting agencies
• Prior working experience with the FMCG industry would be an added advantage
• Has knowledge of research techniques and methodologies
• Has strong analytical skills and business commercial acumen
• Impressive oral & written communication skills for engaging with clients, internal stakeholders, external partners etc.
• Open to learn new digital tools for sales and marketing

Additional Information

About NielsenIQ 

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge.  We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

We are looking for a Commercial Director, Marketing Mix (SEA), managing Thailand, Malaysia, Vietnam, Philippines and Indonesia. Eager to lead, create, collaborate, and inspire. 

As the Marketing Mix Sales Leader, you will play a pivotal role in driving the success of NIQ by leading and executing strategic sales goals within the Marketing Mix practice. This position requires a blend of strong sales acumen, SEA marketing expertise, and leadership skills to effectively manage and optimize the Marketing Mix practice for our Manufacturer clients.  

The ideal candidate will have a deep understanding of the Marketing Mix solution and competitive environment, a proven track record in sales, and the ability to collaborate with cross-functional teams to achieve all objectives. 

 
RESPONSIBILITIES 

• Build and deliver the Sales/Commercial Management Strategy to launch our Marketing Mix practice 
• Achieve revenue goals by recognizing potential opportunities with clients to drive profitable sales.  
• Lead and deliver compelling sales pitches, presentations, and product demonstrations to a broad range of audiences, from C-level executives to individual contributors. Recognize potential opportunities with clients to drive sales 
• Develop customer relationships with Marketers; establish, and implement strategies for launching the Marketing Mix business unit focusing on developing pilots and building the customer base 
• Set appropriate metrics for sales pipeline generation, accurate pipeline reporting and sales forecasts reporting up to sales leader 
• Maintain relationships with key project stakeholders (including product, technology and delivery teams) to ensure project satisfaction. 
• Collaborate with product leadership to incorporate product features and benefits into NIQ Marketing Mix solution 
• Coordinate market research to identify trends, competitive landscape, and customer behaviors that inform GTM strategy 
• Collaborate with ADs to find opportunities for NIQ Marketing Mix implementation 
• Apply a thorough understanding of the marketplace, industry trends, and products to all management activities and strategic sales decisions 
• Leverage and coordinate cross-functional internal teams (Product Leaders, Operations, Finance, Legal, HR) to efficiently navigate complex sales cycles 

Please kindly note, the following job advertisement is intended exclusively for internal combined - company, existing employees of NIQ and GFK. If you are not an existing NIQ or GFK employee we regret to inform you that your application for this position will not be considered. However, we encourage you to explore other opportunities that align with your qualifications and career aspirations, within our organization

At NielsenIQ we autonomously contribute to analysis that resolves specific Client concerns; serves as a liaison between Commercial team, Quality Assurance, Operations, Engineering, & Data Science teams with regards to Internal and External Client Projects.  

Data science drives everything we do here at Nielsen. Our statistical research is at the forefront  of an industry moving at the speed of light. In this role on the Digital Product team, your work on  innovative methodologies and data optimization will directly impact our business and our clients.

As a Senior Manager in eCommerce Sales (T&D), you will be responsible for building and executing the go-to-market strategies for NIQ’s eComm solutions for T&D clients. The focus of this role will be on delivering revenue targets for eComm solutions by identifying potential Tech & Durable clients and pitching relevant solutions to meet clients’ business needs. Along with new business development, account management is also critical with constant handholding of the client on the new solutions.

RESPONSIBILITIES

• The incumbent would work closely with the Head of E-commerce to drive business targets for e-Comm solutions for Tech & Durable clients.
• Commercial management:
  • Co-own revenue target for Tech & Durables in partnership with T&D commercial leaders, by ensuring regular follow-ups and joint business planning.
  • Design and implement strategic plans towards the fulfilment of Operating plan for eComm solutions – leveraging sales toolkits such as Salesloft, Sales Plays, etc. and support from Marketing and Sales Development Representatives, as required.
  • Given that the solutions are new, acquiring new clients, pitching is critical to drive penetration of the solutions.
  • E2E Deal & Pipeline Management for T&D clients
• Ownership of GTM: Build, refine and cascade pitch decks to Commercial teams and clients alike by being on top of the offerings and possible solutions for client needs. Understand client business requirements and interpret briefs to identify the right solutions that answer clients’ business needs.
• Client relationship management: Driving regular engagement with clients onboarded on our solution suite remains critical. Building strong relationships with clients while demonstrating a strong subject matter expertise on our solutions is critical to the role.
• Collaboration and integration with other NIQ solutions: Our eComm solution suite includes solutions focused on both retail measurement and online shopper behaviour.  Ensuring triangulation of insights across these solutions as well as other NIQ solutions to provide meaningful insights to clients is key to success.

A LITTLE BIT ABOUT YOU

You’ve dabbled in research and analytics. And you have the communication chops to translate it all into conversation or presentations. While you’ve worked with cross-functional teams, you can also put your head down and focus on independent projects. Seeing the big picture takes attention to details. Keeping up with the fast-changing world of digital media measurement takes someone who recognizes that. You know what’s happening in big data and you’re ready to influence what’s next.

QUALIFICATIONS

• MBA (desirable) with 7-8 years’ experience in eComm / FMCG / Retail industry
• Effective selling, influencing and negotiating skills
• Business development experience mandatory
• Candidate should be from the e-commerce field – preferably from the insights and analytics team with good working knowledge of research techniques and methodologies
• Strong Client Focus and Proactiveness. Very Good Influencing, Persuading and Skills
• Strong presentation skills, Logical thinking
• Able to keep up with the fast-changing world of digital media measurement

About NielsenIQ

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge.  We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

Please kindly note, the following job advertisement is intended exclusively for internal combined - company, existing employees of NIQ and GFK. If you are not an existing NIQ or GFK employee we regret to inform you that your application for this position will not be considered. However, we encourage you to explore other opportunities that align with your qualifications and career aspirations, within our organization.

At NielsenIQ we autonomously contribute to analysis that resolves specific Client concerns; serves as a liaison between Commercial team, Quality Assurance, Operations, Engineering, & Data Science teams with regards to Internal and External Client Projects.  

Data science drives everything we do here at Nielsen. Our statistical research is at the forefront  of an industry moving at the speed of light. In this role on the Digital Product team, your work on  innovative methodologies and data optimization will directly impact our business and our clients.

As a Senior Manager in eCommerce Sales (T&D), you will be responsible for building and executing the go-to-market strategies for NIQ’s eComm solutions for T&D clients. The focus of this role will be on delivering revenue targets for eComm solutions by identifying potential Tech & Durable clients and pitching relevant solutions to meet clients’ business needs. Along with new business development, account management is also critical with constant handholding of the client on the new solutions.

RESPONSIBILITIES

• The incumbent would work closely with the Head of E-commerce to drive business targets for e-Comm solutions for Tech & Durable clients.
• Commercial management:
  • Co-own revenue target for Tech & Durables in partnership with T&D commercial leaders, by ensuring regular follow-ups and joint business planning.
  • Design and implement strategic plans towards the fulfilment of Operating plan for eComm solutions – leveraging sales toolkits such as Salesloft, Sales Plays, etc. and support from Marketing and Sales Development Representatives, as required.
  • Given that the solutions are new, acquiring new clients, pitching is critical to drive penetration of the solutions.
  • E2E Deal & Pipeline Management for T&D clients
• Ownership of GTM: Build, refine and cascade pitch decks to Commercial teams and clients alike by being on top of the offerings and possible solutions for client needs. Understand client business requirements and interpret briefs to identify the right solutions that answer clients’ business needs.
• Client relationship management: Driving regular engagement with clients onboarded on our solution suite remains critical. Building strong relationships with clients while demonstrating a strong subject matter expertise on our solutions is critical to the role.
• Collaboration and integration with other NIQ solutions: Our eComm solution suite includes solutions focused on both retail measurement and online shopper behaviour.  Ensuring triangulation of insights across these solutions as well as other NIQ solutions to provide meaningful insights to clients is key to success.

A LITTLE BIT ABOUT YOU

You’ve dabbled in research and analytics. And you have the communication chops to translate it all into conversation or presentations. While you’ve worked with cross-functional teams, you can also put your head down and focus on independent projects. Seeing the big picture takes attention to details. Keeping up with the fast-changing world of digital media measurement takes someone who recognizes that. You know what’s happening in big data and you’re ready to influence what’s next.

QUALIFICATIONS

• MBA (desirable) with 7-8 years’ experience in eComm / FMCG / Retail industry
• Effective selling, influencing and negotiating skills
• Business development experience mandatory
• Candidate should be from the e-commerce field – preferably from the insights and analytics team with good working knowledge of research techniques and methodologies
• Strong Client Focus and Proactiveness. Very Good Influencing, Persuading and Skills
• Strong presentation skills, Logical thinking
• Able to keep up with the fast-changing world of digital media measurement

About NielsenIQ

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge.  We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

About the Role

• Developing sales strategies for customers across the Consumer/Analytics product set.
• Engaging with key specialist stakeholders, exploring new relationships and unlocking new budget holders for Consumer/Analytics products.
• Identifying opportunities to cross-sell Consumer/Analytics solutions to existing measurement customers.
• Collaborating with Account Development Leads during the account planning process to develop renewal strategies for Consumer / Analytics solutions.

Role Description

• Drives or supports overall sales strategy for specialist product set. Drives technical solution wins for specialist products.

Account strategy & Management

• Contribute to the annual CEM Client Alignment process, develop specialist product elements of the joint client business plan, and participate in account planning and sales strategy for specialist products in collaboration with Global/Regional/Local ADs and CS.
• Support Global/Regional/Local ADs in building local customer relationships and unlocking Consumer/Analytics product set stakeholders.
• Relay ongoing VoC from Consumer/Analytics sales pitches, and feedback from relationships with specialist stakeholders.
• Own prospecting and identification of selling opportunities for Consumer/Analytics product set; Support Global/Regional/Local ADs in pre-planning for contract renewal.

Driving and closing the sale

• Build Consumer/Analytics proposals as part of cross-sell effort or broader contract renewal, align stakeholders and gain support, and create and deliver technical client presentations in collaboration with Product Specialists.
• Develop and execute pricing strategy and lead negotiation process for Consumer/Analytics product set.
• Support Global/Regional/Local AD in finalization of contract execution at renewal; lead contract execution for Consumer/Analytics product set outside of annual/master contract renewals.
• Onboard Customer Success team following Consumer/Analytics sales.

Your Growth

This role is in a dynamic market in a fast-paced environment and at the core of what NielsenIQ does. Though you should possess the following skill set you will also learn to further hone your influencing skills as well as learn to work and navigate  a matrix structure. Through this role you will be exposed to all levels of leadership. Within NielsenIQ we have a number of development programmes at all levels of seniority, for both soft and hard skills, mentoring programmes and on-the-job training. 

About the Role

• Developing sales strategies for customers across the Consumer/Analytics product set.
• Engaging with key specialist stakeholders, exploring new relationships and unlocking new budget holders for Consumer/Analytics products.
• Identifying opportunities to cross-sell Consumer/Analytics solutions to existing measurement customers.
• Collaborating with Account Development Leads during the account planning process to develop renewal strategies for Consumer / Analytics solutions.

Role Description

• Drives or supports overall sales strategy for specialist product set. Drives technical solution wins for specialist products.

Account strategy & Management

• Contribute to the annual CEM Client Alignment process, develop specialist product elements of the joint client business plan, and participate in account planning and sales strategy for specialist products in collaboration with Global/Regional/Local ADs and CS.
• Support Global/Regional/Local ADs in building local customer relationships and unlocking Consumer/Analytics product set stakeholders.
• Relay ongoing VoC from Consumer/Analytics sales pitches, and feedback from relationships with specialist stakeholders.
• Own prospecting and identification of selling opportunities for Consumer/Analytics product set; Support Global/Regional/Local ADs in pre-planning for contract renewal.

Driving and closing the sale

• Build Consumer/Analytics proposals as part of cross-sell effort or broader contract renewal, align stakeholders and gain support, and create and deliver technical client presentations in collaboration with Product Specialists.
• Develop and execute pricing strategy and lead negotiation process for Consumer/Analytics product set.
• Support Global/Regional/Local AD in finalization of contract execution at renewal; lead contract execution for Consumer/Analytics product set outside of annual/master contract renewals.
• Onboard Customer Success team following Consumer/Analytics sales.

Your Growth

This role is in a dynamic market in a fast-paced environment and at the core of what NielsenIQ does. Though you should possess the following skill set you will also learn to further hone your influencing skills as well as learn to work and navigate  a matrix structure. Through this role you will be exposed to all levels of leadership. Within NielsenIQ we have a number of development programmes at all levels of seniority, for both soft and hard skills, mentoring programmes and on-the-job training. 

NielsenIQ BASES helps clients from various industries such as FMCG, finance, pharmaceuticals to develop and commercialize new product or services that generate profitable growth. We do this by identifying unmet consumer demand, optimizing innovations to deliver on that demand, quantifying the opportunity of those innovations and help accelerate commercialization success with more precise launch plans and real-time optimization of in-market activities.

Responsibilities

• Direct revenue responsibility and ownership of commercial agenda for a portfolio of clients
• Support the business growth by hunting for new business opportunities beyond the current portfolio of clients
• Develop and manage client relationships by designing research studies to solve innovation related business issues
• Strong consultative and analytical skills are a must along with an understanding of overall commercial goals, as a requirement in this role will be to identify future opportunities through client engagement / spot repeat business potential and carry those conversations forward
• Senior level client engagement is a must – associate must be comfortable and confident to explain difference in innovation approaches, align/understand and speak to how our solutions/outcomes fit with client business and strategic goals
• Associate would be expected to lead/own other work streams such as training programs, thought leadership pieces, etc.
• Liaise with other internal teams like analysts and operations to get the right study design and timelines

So where do you fit here? 

You drive sales and renewals for your scope, securing a sustainable sales pipeline, developing new revenue opportunities, and maintaining customer relationships for existing accounts.  

You will lead a team of talented sales associates to support and coach for reaching targets and enhancing their employee experience.  

In your role, you would:  

• Drive sales and renewals for existing accounts for own CMI scope securing pipeline, new revenue opportunities and an accurate forecasting while maintaining customer relationships 
• Develop a complete and interconnected understanding of customer's industry/business/markets/clusters 
• Partner with Customer Success and other relevant teams (eg. Retail Measurement, Retailer + Tech & Durables Account Leaders) to develop and execute Account Plans and JBPs 
• Collect, analyze, act-on and escalade as appropriate Voice of Customer feedback 
• Expand customer network to identify new budget holders 
• Escalate product needs and trends related to CMI products and solutions 

Throughout your tenure, you will demonstrate the following competencies: 

• Relationship Building: Develop effective long-term professional interactions with customers based on trust working toward the best interest of those involved  providing positive results. 
• Active listening: Enhance mutual understanding in communicating with customers by expressing genuine interest in, and providing full attention to, the content and meaning of customers’ messages 
• Information seeking: Curiosity and desire to know more about things, people, or issues. This involves going beyond routine questions and includes digging or pressing for exact information; resolving discrepancies by asking in-depth questions; or conducting less-focused environmental scanning for opportunities or miscellaneous information that may be used in the future 
• Influence and persuasion: Persuading, convincing, influencing, or impressing others in order to get them to support a specific CMI agenda, make a specific type of impression, or take a specific course of action. 
• Negotiation: Identify key bargaining points for all parties and work effectively toward win-win solutions 
• Composure and resilience: Effectively deal with pressure, maintain focus and intensity, and remain optimistic and persistent, even under adversity. Have the ability and propensity to recover quickly from setbacks, rejections, and conflicts and to maintain self-control in the face of hostility or provocation. 
• Organizational Savvy: Gather and accurately assess information related to the organization’s formal and informal communication channels and power relationships 
• Business Acumen: Makes sound business decisions based on a strong understanding of the company’s business model, strategic goals, and relevant policies, as well as best practices and current technologies in their own discipline or functional area. 

About you

You are a high-performing deal maker with a growth mindset of revenue targets. You know how to build and promote strong long-lasting client relationships. You’re energized by accelerating sales, uncovering opportunities, and exceeding targets while bringing the best out of your team. A deep understanding of the market landscape, our CMI products, and our processes is at the forefront of your mind. You know that collaboration amongst teams and active listening of clients is critical to meet goals and grow. You strengthen our relationship with customers and unlock opportunities for growth.  

Selling, understanding our customers and their contexts, effective negotiation and growth mindset drive your work.

About the Role

• Developing sales strategies for customers across the Consumer/Analytics product set.
• Engaging with key specialist stakeholders, exploring new relationships and unlocking new budget holders for Consumer/Analytics products.
• Identifying opportunities to cross-sell Consumer/Analytics solutions to existing measurement customers.
• Collaborating with Account Development Leads during the account planning process to develop renewal strategies for Consumer / Analytics solutions.

Role Description

• Drives or supports overall sales strategy for specialist product set. Drives technical solution wins for specialist products.

Account strategy & Management

• Contribute to the annual CEM Client Alignment process, develop specialist product elements of the joint client business plan, and participate in account planning and sales strategy for specialist products in collaboration with Global/Regional/Local ADs and CS.
• Support Global/Regional/Local ADs in building local customer relationships and unlocking Consumer/Analytics product set stakeholders.
• Relay ongoing VoC from Consumer/Analytics sales pitches, and feedback from relationships with specialist stakeholders.
• Own prospecting and identification of selling opportunities for Consumer/Analytics product set; Support Global/Regional/Local ADs in pre-planning for contract renewal.

Driving and closing the sale

• Build Consumer/Analytics proposals as part of cross-sell effort or broader contract renewal, align stakeholders and gain support, and create and deliver technical client presentations in collaboration with Product Specialists.
• Develop and execute pricing strategy and lead negotiation process for Consumer/Analytics product set.
• Support Global/Regional/Local AD in finalization of contract execution at renewal; lead contract execution for Consumer/Analytics product set outside of annual/master contract renewals.
• Onboard Customer Success team following Consumer/Analytics sales.

Your Growth

This role is in a dynamic market in a fast-paced environment and at the core of what NielsenIQ does. Though you should possess the following skill set you will also learn to further hone your influencing skills as well as learn to work and navigate  a matrix structure. Through this role you will be exposed to all levels of leadership. Within NielsenIQ we have a number of development programmes at all levels of seniority, for both soft and hard skills, mentoring programmes and on-the-job training.