Total 80 business management project planning job vacancies in D20 Bishan, Ang Mo Kio

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs.The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

· Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.
• Good knowledge of different business functions
• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures
• Meticulous attention to detail.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities:

1. Project Governance & Optimization

• Establish a framework to monitor and ensure compliance with project management processes.

• Set up review boards for project evaluations, decisions, and risk management.

• Identify opportunities for process improvements and drive efficiency across workflows.

• Track and mitigate project risks using risk registers.

• Define KPIs to measure project management effectiveness and continuously improve processes.

2. Process Documentation & Training

• Create detailed project management process guides, checklists, and training materials.

• Conduct workshops and training sessions to educate teams on the project management methodology.

3. Quality Assurance

• Set quality standards for project deliverables and ensure adherence through regular audits.

• Support in resolving audit findings related to project and demand management.

4. Demand & Portfolio Management

• Organize and run Portfolio Board meetings, including demand review and clarification.

• Document meeting outcomes and action items, and update demand based on decisions.

5. Cross-Functional Collaboration

• Work closely with internal teams (Architecture, IT, Service Delivery, etc.) to ensure alignment across projects and meet stakeholder expectations.

Skills and Experience:

• Bachelor's degree in IT, Computer Science, or a related field.
• PMP and ITIL certifications required.
• Strong understanding of digital infrastructure, business drivers, and emerging trends.
• Excellent analytical, collaboration, communication,negotiation, and presentation skills.

About the role

Join the team at ComfortDelGro Bus Pte Ltd, a leading provider of public transport services, as an IT & Resource Planning Manager. In this full-time role based in the North-East Region, you will play a pivotal part in ensuring the efficient and effective management of the company's IT systems and resources.

Key Responsibilities:

Budget management: Monitor and report on the impact of tech initiatives, cost-benefit analysis across tools and processes.

Strategic Planning and Execution: Develop detailed project plans, including scope, timelines, resource allocation, and budget management. Monitor project progress and adjust plans as necessary.

Stakeholder Management: Serve as the primary IT liaison between clients, internal teams, and other stakeholders. Facilitate effective communication to ensure alignment and address any issues promptly.

Resource Management: Allocate resources efficiently to meet project goals. This includes coordinating with ODC, cross function teammates and project schedules. Mobilization for commercial/event contracts.

Process Facilitation and Documentation: Maintain comprehensive project documentation, including project plans, status reports, and post-implementation reviews. Provide regular updates to stakeholders on project progress and performance.

Change Management and User Adoption: Develop and implement strategies to enhance user engagement and proficiency. Provide ongoing support to users to facilitate successful utilization of the system.

Continuous Improvement: Identify opportunities for process improvement. Implement best practices to enhance cost efficiency and effectiveness. Offering insights and recommendations for further improvements based on feedback and observed outcomes.

Data Processing and Output: Use excel to manipulate and analyse data and generate meaningful information.

What we're looking for

Minimum of 5 years of experience in project management.

Project Management: Strong understanding of project management methodologies and tools. Ability to manage multiple projects simultaneously.

Communication: Excellent verbal and written communication skills. Ability to convey complex information clearly to diverse audiences.

Problem-Solving: Strong analytical and problem-solving skills. Ability to think critically and make informed decisions.

Leadership: Demonstrated leadership capabilities, including the ability to motivate and guide teams toward achieving project goals.

What we offer

At ComfortDelGro Bus, we are committed to providing our employees with a rewarding and fulfilling work environment. You can expect:Competitive salary and benefits package
Opportunities for career development and growth
Supportive and collaborative team environment
Work-life balance initiatives

About us

ComfortDelGro Bus Pte Ltd is a leading provider of public transport services in Singapore serving commuters across the island. We are dedicated to delivering safe, reliable and efficient transportation solutions to our customers. Join us in shaping the future of public transport in Singapore.Apply now to become our next IT & Resource Planning Manager.

Job Description:

• Delivering sales, outstanding customer experience, and operational expectations;
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service;
• Connects with every customer by asking open-ended questions to assess needs;
• Ability to learn and share the expertise of products and trends to fit customer’s needs;
• Maintains an awareness of all product knowledge, and current or upcoming product/trends;
• Contributes to a positive and inclusive work environment;
• Keen sense of business acumen, excellence in critical thinking and analytical skills;
• Team player with strong communication and interpersonal skills;
• Strategic player, driven and ambitious in delivery of results;
• Any other ad hoc duties assigned.

Job Requirements:

• A bachelor’s degree, Diploma, Higher Nitec or Nitec in any discipline
• Experience in the Spa, Beauty & TCM Wellness industry are preferred
• Minimum 1 year of Spa/ TCM Wellness/ Sales experience will be an advantage
• High energy and a strong passion for delighting customers
• Drive and resourcefulness to deliver results
• Strong management skills with the ability to lead and motivate a team
• Able to work shifts, weekends and public holidays

About the Job:

This is a holistic programme designed to groom and develop individuals aspiring to become future leaders in the retail industry. It is tailored to provide hands-on experience and exposure to various facets of retail management. We have two different tracks for our Management Associate Programme i.e

Corporate Services (HR, finance, IT and business development). You will be exposed to projects related to the different corporate functions.

Retail (marketing/ecommerce, store management, logistics and supply chain). You will be exposed to projects which can range from promoting products in showroom, analyzing sales data to devising marketing campaigns, optimizing supply chain, or improving customer experiences.

You will be given an opportunity to try out different job functions before identifying your area of interest and the career path to take. Experienced managers will be providing guidance, feedback, and support throughout the program. Management Associates can expect to interact with the senior management team. Successful completion of the programme may lead to potential career advancement within the organisation.

Job Responsibilities:

• Participate in on-the-job training in different business functions to learn, understand and improve the company’s business processes;
• Understand, implement and execute Management’s strategies and business decisions under the guidance of Management;
• Work as a team, conduct analysis and propose solutions for various business projects, problems and challenges;
• Collaborate and communicate with various external and internal stakeholders across different organisations and business functions in order to fulfil certain tasks and goals;
• Complete all assigned tasks and projects either individually or as a team;
• Participate in meetings, workshops, and other learning opportunities;
• Provide support to Management and other colleagues as required.

Job Requirements:

• Bachelor's degree in any discipline
• Strong critical thinking and analytical skills
• Good leadership, communication and interpersonal skills
• Able to work effectively both individually and in a team
• Proactive and inquisitive mindset with a desire to learn, question and contribute in a fast-paced environment.
• Proficient in Microsoft Office

Job Description:

• Delivering sales, outstanding customer experience, and operational expectations;
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service;
• Connects with every customer by asking open-ended questions to assess needs;
• Ability to learn and share the expertise of products and trends to fit customer’s needs;
• Maintains an awareness of all product knowledge, and current or upcoming product/trends;
• Contributes to a positive and inclusive work environment;
• Keen sense of business acumen, excellence in critical thinking and analytical skills;
• Team player with strong communication and interpersonal skills;
• Strategic player, driven and ambitious in delivery of results;
• Any other ad hoc duties assigned.

Job Requirements:

• A bachelor’s degree, Diploma, Higher Nitec or Nitec in any discipline
• Experience in the Spa, Beauty & TCM Wellness industry are preferred
• Minimum 1 year of Spa/ TCM Wellness/ Sales experience will be an advantage
• High energy and a strong passion for delighting customers
• Drive and resourcefulness to deliver results
• Strong management skills with the ability to lead and motivate a team
• Able to work shifts, weekends and public holidays

Job Description:

• Delivering sales, outstanding customer experience, and operational expectations;
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service;
• Connects with every customer by asking open-ended questions to assess needs;
• Ability to learn and share the expertise of products and trends to fit customer’s needs;
• Maintains an awareness of all product knowledge, and current or upcoming product/trends;
• Contributes to a positive and inclusive work environment;
• Keen sense of business acumen, excellence in critical thinking and analytical skills;
• Team player with strong communication and interpersonal skills;
• Strategic player, driven and ambitious in delivery of results;
• Any other ad hoc duties assigned.

Job Requirements:

• A bachelor’s degree
• Experience in the Spa, Beauty & TCM Wellness industry are preferred
• Minimum 1 year of Spa/ TCM Wellness/ Sales experience will be an advantage
• High energy and a strong passion for delighting customers
• Drive and resourcefulness to deliver results
• Strong management skills with the ability to lead and motivate a team
• Able to work shifts, weekends and public holidays

Please submit your resume and cover letter outlining your qualifications and interest in this position to allen.zar@joyregroup.com or WhatsApp 98620979

Job Description:

• Delivering sales, outstanding customer experience, and operational expectations;
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service;
• Connects with every customer by asking open-ended questions to assess needs;
• Ability to learn and share the expertise of products and trends to fit customer’s needs;
• Maintains an awareness of all product knowledge, and current or upcoming product/trends;
• Contributes to a positive and inclusive work environment;
• Keen sense of business acumen, excellence in critical thinking and analytical skills;
• Team player with strong communication and interpersonal skills;
• Strategic player, driven and ambitious in delivery of results;
• Any other ad hoc duties assigned.

Job Requirements:

• A Degree, Diploma, Higher Nitec or Nitec in any discipline
• Experience in the Spa, Beauty & TCM Wellness industry are preferred
• Minimum 1 year of Spa/ TCM Wellness/ Sales experience will be an advantage
• High energy and a strong passion for delighting customers
• Drive and resourcefulness to deliver results
• Strong management skills with the ability to lead and motivate a team
• Able to work shifts, weekends and public holidays

1. Project Planning

• Collaborate with project managers to develop project plans and timelines.
• Assist in budgeting and resource allocation.

2. Team Coordination

• Supervise construction workers and subcontractors.
• Ensure effective communication among team members.

3. Site Management

• Oversee daily operations on the construction site.
• Ensure adherence to safety regulations and protocols.
• Conduct regular site inspections to monitor progress and quality.

4. Quality Control

• Review work to ensure compliance with project specifications and standards.
• Identify and address any quality issues promptly.

5. Documentation and Reporting

• Maintain accurate records of project progress, incidents, and changes.
• Prepare reports for stakeholders on project status and challenges.

6. Problem Solving

• Address on-site issues, including delays, resource shortages, and technical challenges.
• Mediate conflicts between workers or subcontractors.

7. Compliance

• Ensure that all work complies with building codes, regulations, and environmental standards.
• Liaise with inspectors and regulatory agencies as needed.

8. Client Interaction

• Communicate with clients to update them on project progress and address concerns.
• Assist in client meetings and presentations.

9. Final Inspections and Handover

• Conduct final inspections to ensure project completion meets specifications.
• Facilitate the handover process to the client.

Job Description

Park + Associates is looking for an intermediate Project Architect. An ideal candidate would have at least 3 years of experience in Singapore and familiarity with local building regulations and authority submissions. The candidate would be highly driven and dedicated with excellent communication skills and a great attention to detail. To be successful in the role, the candidate should possess a team-oriented personality and at the same time, be able to work independently.

Key responsibilities include:

• Monitoring design process from conception to construction administration to ensure consistency of design idea
• Working closely with Principal Architect and Design Director throughout design development and implementation stages
• Project management - communication and coordination with client, consultants, authorities and all other stakeholders
• Preparing submission drawings to authorities
• Preparing and producing construction documents and specifications
• In charge of the overall coordination of the project from design to completion

Requirements include:

• Candidate must possess a Master’s Degree in Architecture or equivalent
• At least 3 years of relevant experience
• A strong passion for architecture and design
• Well versed in submissions and compliances
• Comprehensive knowledge of construction details and materials
• Capacity to work in a challenging and fast paced environment
• Design oriented with a flair for creativity and keen eye for detail

Please send your CV & portfolio to career@parkassociates.com.sg if you are interested in the position. Thank you!

• Oversee the entire project operations from conception to completion including handover to Clients including but not limited to quality, safety, cost and budget management
• Provide directions on planning, tracking, change control, risk and issue management
• Manage project team resources for efficient deployment and project cost management
• Manage project stakeholders, including client,project resources and subcontractors
• Manage client expectation through project status update meetings, documentation and project reporting tools
• Liaise effectively with clients, other contractors and relevant authorities.
• Ensure safe work procedures are implemented to control risk
• Leverage industry knowledge to analyze and assess gaps and provide recommendations for remediation
• Identify project risks and developing appropriate mitigation strategies, recommends policy and procedure improvements
• Conversant with local codes, regulations and procedures
• Demonstrate leadership, take ownership of projects handled and all related works
• Report and escalate project progress including revenue, cost, financial issue,potential risk, and etc. to Head Office Management on timely manner.
• Comply with all company policies and procedures, including but not limited to ethics and business practice
• Ensure all personnel under your management comply with company policies and procedures
• Lead and provide strategic and professional guidance to the Tender Preparation Teams on matters in relation to the project performance and compliance,contractual obligations and statutory requirements
• Any other duties that may be assigned by Head Office Management
• Motivate and encourage all personnel to comply with Safety and Compliance related matters by demonstrating strong commitment in such areas

Requirements:

• Bachelor Degree in Civil Engineering recognised by the PE Board or equivalent
• Minimum of 20 years of working experience in construction or construction management, or combination of relevant work experience in the underground projects in Singapore, or with at least 10 years of experience in managing civil and infrastructure design and construction teams for projects of similar scale, complexity and nature of work.
• Ability to understand all aspects of construction projects effectively and efficiently including, but not limited to budgeting, and scheduling in order to fully understand project implications
• Outstanding interpersonal and communication skills (verbal and written) with the ability to successfully communicate with client and team members including Head office management located oversea.
• Strong organizational and time management skills
• Through knowledge of legal issues and safety standards is essential
• Able to adapt and prioritize, meeting deadlines, in a fast-paced environment
• Effective time management and logical decision-making ability
• Capacity to handle pressure

Find Out Even More At: https://tinyurl.com/operations-bd-intern-mindflex

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to recruitment@singaporetuitionteachers.com or apply via MyCareersFuture.

Hi! Our company is looking for University/Polytechnic Interns who are able to commit for a Full-Time Internship of 3 Months & Above (longer durations preferred).

About Us:

• MindFlex Education's internship programme aims to provide internships that are fulfilling, as well as practical in real-world situations
• Our office culture is fun and encouraging. We take our work, as well as our play seriously
• We provide full-time job opportunities for interns who have excelled in their internship
• Enjoy a cosy office environment with modern facilities such as a PS5, pool table, karaoke system & more
• Close-knit team of 15-25 pax, strictly no over-time culture, no bring-work-home culture
• Attractive part-time positions ($14/Hour & above) and full-time positions available after completion of internship

Learning Scope:

Client Relations

• Take charge of handling tuition requests via Forms & WhatsApp
• Ask clients the right questions to gather information efficiently
• Address clients' queries and concerns that they might have
• Transfer clients' requirements into a concise job-post format
• Provide after-sales service to clients (and tutors)
• Monthly check-in on existing client base for any feedback, staying connected and maintaining good relations with them

Tutor Relations:

• Broadcasting assignments via automated outreach channels (Email, Telegram, etc.) to our database of 50,000+ tutors
• Apply filters (eg. Location, Tutor Type, Qualifications) to tag each assignment to the correct target audience
• Assist in profiling, and marketing tutors in a way which captures the client's attention based on their needs
• Assist tutors with technical issues & application processing
• Clarification of agency's commission & policies to tutors

Business to Business (B2B):

• Take charge of MindFlex's B2B arm and work with tuition centres, government agencies & educational institutes.
• Schedule interviews (phonecall, online, face-to-face) between tutors and organisations
• Manage confirmation contracts & invoices for clients

Internal Processes:

• Work with customised back-end software, specially designed to fulfill the company's business needs & improve efficiency
• Maintain cohesive inter-department and intra-department relations, ensure good customer handover between colleagues
• Take charge of designating clients to various teams (traffic control), depending on each team's existing workload
• Maintain an organised record of clients for different departments to contact and follow-up with in future

Business Development:

• Analyse company's past data and trends, to forecast peak periods and develop relevant plans
• Active participation in Business Development meetings to brainstorm for process streamlining and automation
• 1-to-1 & consultations with MindFlex's upper management on strategy building for the company's operations
• Brainstorm & develop new streams of revenue for the company with Business Development Manager
• Execute Business Development plans in a strategic manner

Key Takeaways:

• Hone fast-thinking abilities and good decision-making skills
• Build professional communication and customer service skills
• Develop confident problem-solving and mediation skills
• Learn to stay organised, meticulous and calm in a fast-paced environment
• Become an effective team-player and an independent worker
• Witness firsthand how SMEs create their own in-house software and solutions (from conceptualistion to development to usage)
• Deep involvement and familiarisation in both back-end and front-end processes of the company & industry
• Exposure to real-world data and applications, that puts theory into practice
• Last but not least, private mentoring & sharing sessions with company's founders and management (P.S. we love sharing)

Job Requirements:

• Current University/Polytechnic Student, Singaporean/PR
• Good Command of Both Written & Verbal English
• Friendly, Passionate and Energetic Team Player
• Organized and Good Administrative Skills
• Responsible and Strong Work Ethic
• Decent Typing Speed and Computer Skills
• Polite, Patient and Calm Personality

Location & Working Hours:

• Location: Sin Ming Lane, Midview City (Near Bishan/Marymount MRT)
• 4 Weekdays, 1 Weekend, 9.00am - 6.30pm
• (Working days of your choosing & mutually agreed with the company)
• Strictly No Overtime and No Bring-Work-Home Culture

Internship Allowance:

• $1,000-$1,300/Month

Why Choose Us:

• Fun Company Culture and Working Environment
• Casual Working Attire, Relaxed Setting
• Close-Knit Team of 15-25 Pax
• Office with Modern Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc)
• Company Meals / Outings / Events / Bonding Activities
• Many of our interns have also converted to full-time & contract positions after their internship as they thoroughly enjoyed their learning experience with us
• New Bright Hill MRT at Doorstep

Application:

• Submit an e-mail application with Resume/CV to mindflex.recruitment@gmail.com with Email Title "Internship Application"
• Please ensure to include the following in Email and attached documents:

1. Earliest Available Start-Date for Internship

2. Available Duration for Internship

3. Is Undertaking The Internship for A Course Requirement, or Self-Improvement

Others:

• Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
• Signing of Non-Compete contract will be required upon successful selection

Find Out Even More At: https://tinyurl.com/operations-bd-intern-mindflex

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to recruitment@singaporetuitionteachers.com or apply via MyCareersFuture.

Hi! Our company is looking for University/Polytechnic Interns who are able to commit for a Full-Time Internship of 3 Months & Above (longer durations preferred).

About Us:

• MindFlex Education's internship programme aims to provide internships that are fulfilling, as well as practical in real-world situations
• Our office culture is fun and encouraging. We take our work, as well as our play seriously
• We provide full-time job opportunities for interns who have excelled in their internship
• Enjoy a cosy office environment with modern facilities such as a PS5, pool table, karaoke system & more
• Close-knit team of 15-25 pax, strictly no over-time culture, no bring-work-home culture
• Attractive part-time positions ($14/Hour & above) and full-time positions available after completion of internship

Learning Scope:

Client Relations

• Take charge of handling tuition requests via Forms & WhatsApp
• Ask clients the right questions to gather information efficiently
• Address clients' queries and concerns that they might have
• Transfer clients' requirements into a concise job-post format
• Provide after-sales service to clients (and tutors)
• Monthly check-in on existing client base for any feedback, staying connected and maintaining good relations with them

Tutor Relations:

• Broadcasting assignments via automated outreach channels (Email, Telegram, etc.) to our database of 50,000+ tutors
• Apply filters (eg. Location, Tutor Type, Qualifications) to tag each assignment to the correct target audience
• Assist in profiling, and marketing tutors in a way which captures the client's attention based on their needs
• Assist tutors with technical issues & application processing
• Clarification of agency's commission & policies to tutors

Business to Business (B2B):

• Take charge of MindFlex's B2B arm and work with tuition centres, government agencies & educational institutes.
• Schedule interviews (phonecall, online, face-to-face) between tutors and organisations
• Manage confirmation contracts & invoices for clients

Internal Processes:

• Work with customised back-end software, specially designed to fulfill the company's business needs & improve efficiency
• Maintain cohesive inter-department and intra-department relations, ensure good customer handover between colleagues
• Take charge of designating clients to various teams (traffic control), depending on each team's existing workload
• Maintain an organised record of clients for different departments to contact and follow-up with in future

Business Development:

• Analyse company's past data and trends, to forecast peak periods and develop relevant plans
• Active participation in Business Development meetings to brainstorm for process streamlining and automation
• 1-to-1 & consultations with MindFlex's upper management on strategy building for the company's operations
• Brainstorm & develop new streams of revenue for the company with Business Development Manager
• Execute Business Development plans in a strategic manner

Key Takeaways:

• Hone fast-thinking abilities and good decision-making skills
• Build professional communication and customer service skills
• Develop confident problem-solving and mediation skills
• Learn to stay organised, meticulous and calm in a fast-paced environment
• Become an effective team-player and an independent worker
• Witness firsthand how SMEs create their own in-house software and solutions (from conceptualistion to development to usage)
• Deep involvement and familiarisation in both back-end and front-end processes of the company & industry
• Exposure to real-world data and applications, that puts theory into practice
• Last but not least, private mentoring & sharing sessions with company's founders and management (P.S. we love sharing)

Job Requirements:

• Current University/Polytechnic Student, Singaporean/PR
• Good Command of Both Written & Verbal English
• Friendly, Passionate and Energetic Team Player
• Organized and Good Administrative Skills
• Responsible and Strong Work Ethic
• Decent Typing Speed and Computer Skills
• Polite, Patient and Calm Personality

Location & Working Hours:

• Location: Sin Ming Lane, Midview City (Near Bishan/Marymount MRT)
• 4 Weekdays, 1 Weekend, 9.00am - 6.30pm
• (Working days of your choosing & mutually agreed with the company)
• Strictly No Overtime and No Bring-Work-Home Culture

Internship Allowance:

• $1,000-$1,300/Month

Why Choose Us:

• Fun Company Culture and Working Environment
• Casual Working Attire, Relaxed Setting
• Close-Knit Team of 15-25 Pax
• Office with Modern Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc)
• Company Meals / Outings / Events / Bonding Activities
• Many of our interns have also converted to full-time & contract positions after their internship as they thoroughly enjoyed their learning experience with us
• New Bright Hill MRT at Doorstep

Application:

• Submit an e-mail application with Resume/CV to mindflex.recruitment@gmail.com with Email Title "Internship Application"
• Please ensure to include the following in Email and attached documents:

1. Earliest Available Start-Date for Internship

2. Available Duration for Internship

3. Is Undertaking The Internship for A Course Requirement, or Self-Improvement

Others:

• Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
• Signing of Non-Compete contract will be required upon successful selection

Find Out Even More At: https://tinyurl.com/operations-bd-intern-mindflex

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to recruitment@singaporetuitionteachers.com or apply via MyCareersFuture.

Hi! Our company is looking for University/Polytechnic Interns who are able to commit for a Full-Time Internship of 3 Months & Above (longer durations preferred).

About Us:

• MindFlex Education's internship programme aims to provide internships that are fulfilling, as well as practical in real-world situations
• Our office culture is fun and encouraging. We take our work, as well as our play seriously
• We provide full-time job opportunities for interns who have excelled in their internship
• Enjoy a cosy office environment with modern facilities such as a PS5, pool table, karaoke system & more
• Close-knit team of 15-25 pax, strictly no over-time culture, no bring-work-home culture
• Attractive part-time positions ($14/Hour & above) and full-time positions available after completion of internship

Learning Scope:

Client Relations

• Take charge of handling tuition requests via Forms & WhatsApp
• Ask clients the right questions to gather information efficiently
• Address clients' queries and concerns that they might have
• Transfer clients' requirements into a concise job-post format
• Provide after-sales service to clients (and tutors)
• Monthly check-in on existing client base for any feedback, staying connected and maintaining good relations with them

Tutor Relations:

• Broadcasting assignments via automated outreach channels (Email, Telegram, etc.) to our database of 50,000+ tutors
• Apply filters (eg. Location, Tutor Type, Qualifications) to tag each assignment to the correct target audience
• Assist in profiling, and marketing tutors in a way which captures the client's attention based on their needs
• Assist tutors with technical issues & application processing
• Clarification of agency's commission & policies to tutors

Business to Business (B2B):

• Take charge of MindFlex's B2B arm and work with tuition centres, government agencies & educational institutes.
• Schedule interviews (phonecall, online, face-to-face) between tutors and organisations
• Manage confirmation contracts & invoices for clients

Internal Processes:

• Work with customised back-end software, specially designed to fulfill the company's business needs & improve efficiency
• Maintain cohesive inter-department and intra-department relations, ensure good customer handover between colleagues
• Take charge of designating clients to various teams (traffic control), depending on each team's existing workload
• Maintain an organised record of clients for different departments to contact and follow-up with in future

Business Development:

• Analyse company's past data and trends, to forecast peak periods and develop relevant plans
• Active participation in Business Development meetings to brainstorm for process streamlining and automation
• 1-to-1 & consultations with MindFlex's upper management on strategy building for the company's operations
• Brainstorm & develop new streams of revenue for the company with Business Development Manager
• Execute Business Development plans in a strategic manner

Key Takeaways:

• Hone fast-thinking abilities and good decision-making skills
• Build professional communication and customer service skills
• Develop confident problem-solving and mediation skills
• Learn to stay organised, meticulous and calm in a fast-paced environment
• Become an effective team-player and an independent worker
• Witness firsthand how SMEs create their own in-house software and solutions (from conceptualistion to development to usage)
• Deep involvement and familiarisation in both back-end and front-end processes of the company & industry
• Exposure to real-world data and applications, that puts theory into practice
• Last but not least, private mentoring & sharing sessions with company's founders and management (P.S. we love sharing)

Job Requirements:

• Current University/Polytechnic Student, Singaporean/PR
• Good Command of Both Written & Verbal English
• Friendly, Passionate and Energetic Team Player
• Organized and Good Administrative Skills
• Responsible and Strong Work Ethic
• Decent Typing Speed and Computer Skills
• Polite, Patient and Calm Personality

Location & Working Hours:

• Location: Sin Ming Lane, Midview City (Near Bishan/Marymount MRT)
• 4 Weekdays, 1 Weekend, 9.00am - 6.30pm
• (Working days of your choosing & mutually agreed with the company)
• Strictly No Overtime and No Bring-Work-Home Culture

Internship Allowance:

• $1,000-$1,300/Month

Why Choose Us:

• Fun Company Culture and Working Environment
• Casual Working Attire, Relaxed Setting
• Close-Knit Team of 15-25 Pax
• Office with Modern Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc)
• Company Meals / Outings / Events / Bonding Activities
• Many of our interns have also converted to full-time & contract positions after their internship as they thoroughly enjoyed their learning experience with us
• New Bright Hill MRT at Doorstep

Application:

• Submit an e-mail application with Resume/CV to mindflex.recruitment@gmail.com with Email Title "Internship Application"
• Please ensure to include the following in Email and attached documents:

1. Earliest Available Start-Date for Internship

2. Available Duration for Internship

3. Is Undertaking The Internship for A Course Requirement, or Self-Improvement

Others:

• Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
• Signing of Non-Compete contract will be required upon successful selection

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 3 years experiences in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint