Our Learning Services team is growing! Come join this dynamic, fast-moving team that’s architecting and building a world-class University for the ValGenesis offerings. In Learning Services, we have a direct impact on our employees, our partners, our customers, and the business by providing product, business process, and skills training for audiences around the globe, from colleagues to partners to client end-users.
This role supports the instructional designers in completing lessons produced in Captivate and also other forms of training material such as Word documents, PowerPoint slides, etc.. The end result is Production-ready content that can be loaded to the Learning Management System and made available to our audiences. The Production person provides another pair of eyes as well, to ensure we are producing quality lessons that a new learner can follow.
Learning Production Support:
- In Adobe Captivate, be able to:
- Open files, Format slides for timing and objects, Preview projects and fix any issues, Publish project to ensure it runs as expected and is ready for publication
- Quality assure it from a visual and user experience point of view. (Content quality is the responsibility of the Instructional Designer.)
- When needed, help perform the recording of screens from our applications following a script
- Add text to slides and prepare it for closed captioning
- Format content to standard fonts/colors/highlight boxes/etc.
- Produce text to voice using our HourOne voiceover tool, then insert the voices into the lessons as either mp3 or mp4, as appropriate, in the appropriate places.
- When turning text to voiceover, note any text changes that might be needed for the voiceover to sound better.
- Assist with proofreading and comprehension of material and provide that feedback to the instructional designer.
- Assist with fixing missing captured screens or those needing editing for any reason using MS Paint or other tools.
- For instructor-led training, prepare MS Word and PowerPoint documents as started by the instructional designer.
Internal Communications:
- Internal coordination with Manager and instructional designers as questions arise.
- Assist in estimating time to complete assignments.
- Ensure timely completion of lesson production.
- Work closely with instructional designer to review any types of edits that need collaboration, such as voiceover improvements, awkward flow, screen capture issues.
Graphics:
Have the ability to explain concepts using pictures or graphics
Use those graphic elements in Captivate and animate them, or insert them into Captivate
Ability to trim/edit videos
LMS Administration:
- Basic LMS tasks such as:
- Load lessons and courses to the LMS
- Prepare Excel sheets for importing users into the system
- Add users and assign courses to them
- Run reports
- Test new courses as they get loaded
- Monitor test results and survey responses
- 3+ years working with software training courses
- You have worked on at least 25 hours of eLearning content about software products
- Experience with Captivate preferred
- Graphics talent or LMS administration background
- Fluent in English
- Excellent interpersonal and relationship-building skills
- Excellent written and oral communication skills
- Strong time management and organizational skills, along with the ability to manage multiple priorities
- Experience working in a multi-cultural, global organization
- A commitment to customer success and cross-functional collaboration.
How We Work
Our Chennai and Bangalore offices are onsite, 5 days per week. We believe that in-person interaction and collaboration fosters creativity, and a sense of community, and is critical to our future success as a company.
ValGenesis is an equal-opportunity employer that makes employment decisions on the basis of merit. Our goal is to have the best-qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics protected by local law.