Total 49 job vacancies by Tomra

• Field service work (commissioning, operation, testing, integration, optimization, maintenance and repair) in Japan, but also tasks in other geographical regions may occur· 
• Give support (incl. Remote support) to clients in terms of technical issues and sorter performance· 
• Provides detailed field reports that are useful for the whole organisation after every installation or technical intervention· 
• Takes care of a timely reporting of activities, costs and other reporting ·  
• Prepare and review onsite service visits and help for service sales offers ·  
• Give support to Sales and Project Management 
• Training of customer maintenance and service personnel on site as well as TSS Service Engineers· 
• Providing on call technical phone support and field response to equipment and customer issues · 

Maintain, service and repair TOMRA's pioneering Reverse Vending Machine (RVM) installations and bulk processing equipment within SEQLD to ensure maximum uptime & customer satisfaction.

This role will focus on conveyors, sensors, motors, mobile comms and other equipment.  Driving between locations is a large part of the role & so a clean driving record & love for being on the road is paramount. This is a highly autonomous position that would suit someone who enjoys working individually.

What you’ll be doing:

• Servicing and maintaining installed equipment
• Reporting on service assignments and faults
• Installing kiosks and bulk processing equipment at new sites
• Providing excellent customer service to our partners and members of the public
• Analyse areas of potential improvement of products and report to local service team
• Undertake cleaning of equipment

Are you a hands-on, tech-savvy individual looking to grow in a dynamic role within a state-of-the-art testing facility? TOMRA, a global leader in sorting and recycling technology, is seeking a dedicated Warehouse Specialist to join the team at our Mining Test Centre in Sydney. In this role, you’ll work closely with our Test Centre Engineers and play a key part in preparing samples and ensuring smooth operations within the test centre.

Key Responsibilities:

• Geological Sample Preparation for Testing: Responsible for crushing, screening, splitting, and accurately labeling samples, ensuring all materials are well-organized and properly documented.
• Shipping and Receiving of Samples: Coordinate the dispatch and receipt of test samples. This includes gathering quotes, creating shipping manifests in MS Office, scheduling pickups, and checking in samples upon arrival.
• Sample Organization, Documentation, and Packaging: Efficiently manage, document, and package samples for testing.
• Forklift Operation: Safely operate forklifts to move large, heavy samples using various attachments, such as jib and drum attachments.
• Facility Maintenance and Cleaning: Perform general maintenance and cleaning to keep the test centre in optimal condition, with some manual handling tasks as required.
• Client Interaction: Welcome and assist visiting clients during specific witnessed testwork sessions.

• Make sure Health and Safety is adhered with each site visit.
• Execution of install new or modified, repair or upgrade equipment at customer facilities to ensure full functionality according to specifications.
• Visit customers regularly, establish and maintain effective working relationships with customers, internal and external associates, and management
• Give support (incl. Remote support) to clients in terms of technical issues and sorter performance.
• Support both recycling and mining customers in India and Asia pacific region.
• Open to traveling 80% of the time / 180 days/year.

Our Service Centre provides remote product support to field teams and depot staff. The Service Centre also interacts with customers and external parties to troubleshoot customer enquiries or complaints.

You will be responsible for supporting the Service Centre Manager in continuing to create an inclusive and collaborative environment within the Service Centre, including supporting Service Centre Operators and Officers by optimising and maintaining processes and ensuring clear information sharing.

This role will involve delivery of functional training to Service Centre employees to ensure that the service organisation is well educated and has a comprehensive understanding of the processes and support of the Service Centre.

This is a full time role across 5 days per week. Applicant must be available for weekend shifts (Typically only 1 weekend day per week).

Based in our St Leonards office (5 minute walk from Train Station)

Some other duties the role performs: 

• Monitor and evaluate Service Centre Operator performance, providing learning and coaching opportunities, taking corrective action as necessary.
• Develop and execute training plans for new and existing team members based on availability, team requirements and workload.
• Create performance reports for both the team and individual team members, to support the overall performance of the Service Centre
• Assist and train other Service Centre members on contractor management processes.
• Support Service Centre Manager with continuous improvement, optmisation and implementation of new team processes
• Review and maintain Service Centre process guides and templates.
• Lead a safety culture by example.

Please note that this is a Fixed-Term Contract role until May 2025. Successful candidate must reside in Tasmania, Australia. 

Reporting to the Project Manager, this position is responsible for supporting the Project Management Office in the delivery of a master project consisting of a high volume of short program, quick turn-around projects. Multiple TOMRA Reverse Vending Machines are to be assessed and installed throughout  Tasmania, to critical deadlines whilst ensuring compliance requirements are met.

The Project Coordinators are responsible for creating, maintaining, and updating project documentation, monitoring project progress and co-ordinating communications to the wider project team. The position will play a key role in assessing proposed sites for safety, functionality and certifying that they meet the correct site requirements for business needs and for building certification. Assessment activities include, but are not limited to, assisting Audit Team with compiling site reports, contributing to budget forecasts and seeking approval from critical stakeholders.

A key element of this role is stakeholder management, including, liaising with vendors, contractors, local councils, consultants, the internal sales team, and other internal stakeholders within the Service department. The Project Coordinators will also assist the Project Manager by providing on the ground support with the progression of projects and mobilisation of installations.

*Roles available in Hobart AND Launceston

Some other activities you may perform as a Project Coordinator:

• Create project reports and completing relevant documents for installation process
• Conduct site visits/audits to assess suitability of leads received from the Sales Team and advise what is required to enable installation 
• Ensure all site proposals, audit packs and site packs are circulated and reviewed in a timely manner, whilst providing feedback to the wider project installation team
• Collation of all project documentation including, but not limited to, site plans, scope of works briefs, safety documents (eg SWMS, insurances, site work documentation, inductions) etc
• Effective site documentation handover to the business from PMO for launch of the sites
• Contractor Management – obtaining all documentation required by the business and stakeholders for engagement with contractors
• Obtain all on site induction requirements from Landlords/Centre Management and ensure these are obtained from all contractors ahead of works starting
• Coordination of project updates to wider project team
• Ensuring shared Project Management software is kept up to date to provide transparency and regular communications with other teams
• Assist the Project Team in solving technical and non-technical problems throughout the life of the project
• Effectively and professionally foster positive relationships with internal and external stakeholders
• Assist in managing contractors to ensure they are working safely, efficiently and to budget
• Perform additional tasks as reasonably requested by the PMO

*Travel across Tasmania is required- Successful Candidate must reside in Tasmania*

We’re opening a brand-new depot and need your superstar talent to launch of it off ground! If you’re personable, a go getter or not afraid to get down and dirty, then this role is perfect for you. If you’re all of the above, even better!

Reporting to the Manager, the position of Reverse Vending Bulk Depot Attendant is responsible for day-to-day operations of TOMRA Bulk Depots and enhancing the TOMRA customer experience.

Beyond the day-to-day, we’re looking for someone can work autonomously, be a friendly face for our customers and make our new depot the pillar of the town. You’ll be not only owning the operational requirements of the site, but you’ll make an impact and turn this space your into own.

Operating hours are 7 days a week. 7am-6pm

We’re opening a brand-new depot and need your superstar talent to launch of it off ground! If you’re personable, a go getter or not afraid to get down and dirty, then this role is perfect for you. If you’re all of the above, even better!

Reporting to the Manager, the position of Reverse Vending Bulk Depot Attendant is responsible for day-to-day operations of TOMRA Bulk Depots and enhancing the TOMRA customer experience.

Beyond the day-to-day, we’re looking for someone can work autonomously, be a friendly face for our customers and make our new depot the pillar of the town. You’ll be not only owning the operational requirements of the site, but you’ll make an impact and turn this space your into own.

Operating hours are 7 days a week. 7am-6pm

As a ‘Looper’ at TOMRA, you will be working amongst a team of people, who are very passionate about doing good for the environment and our community. Our Customer Experience Ambassadors are the champions for the Containers for Change Scheme and play an important role in ensuring that our customers return to our recycling centres time and time again. They achieve this by ensuring our customers have a great experience when visiting our centres by providing exceptional customer service, ensuring the recycling centre is clean and tidy and ensuring our machines and sorting equipment are running as intended. Our Customer Experience Ambassadors also play a large role in boosting the TOMRA brand and are the face of TOMRA here in Australia.
What you’ll be doing:
- Acting as the first point of contact for customer queries
- Going above and beyond to provide exceptional customer service to ensure our customers have a great experience
- Ensuring the recycling centre is well presented by maintaining a safe, clean, efficient and professional environment for team members and TOMRA customers
- Carryout regular cleaning and maintenance of our reverse vending machines
- Monitoring the recycling centre for any hazards and reporting concerns as they arise
- Ad-hoc duties as required by management 

Our highly valued Service Centre Team are the nerve-centre of the TOMRA operation across NSW and Australia. From monitoring our systems to minimise downtime, coordinating onsite maintenance and repairs, they also provide our Australian customers a great experience with queries and complaints.

This tight knit team bring their individual personalities to the role every day and are seeking fellow team mates to assist during our peak period. We love diversity, so are looking forward to meeting people from all industries and backgrounds that are as passionate at providing great customer service to both internal and external stakeholders.

This is a full time role in a business that operates 7 days a week. Our Service Centre is operational between the hours of 7:00am - 10:00pm daily.

You will be located in the TOMRA Sydney office in St Leonards and will work on a shift-based roster.

What you’ll be doing:

• Engaging in an informative training program to learn all about TOMRA
• Provide hotline technical support to partners and colleagues in the field
• Monitor systems and run diagnostics via a web-based portal
• Interact with technicians, colleagues and partners visiting sites
• Analyse anomalies and take corrective actions
• Perform configurations and changes to the machines remotely online

As a ‘Looper’ at TOMRA, you will be working amongst a team of people, who are very passionate about doing good for the environment and our community. Our Recycling Centre Attendants are the champions for the Containers for Change Scheme and play an important role in ensuring that our customers return to our recycling centres time and time again. They achieve this by ensuring our customers have a great experience when visiting our centres by providing exceptional customer service, ensuring the recycling centre is clean and tidy and ensuring our machines and sorting equipment are running as intended. Our Recycling Centre Attendants also play a large role in boosting the TOMRA brand and are the face of TOMRA here in Australia.

What you’ll be doing:
Delivering exceptional customer service to ensure our customers have a great experience
Ensuring the recycling centre is well presented by maintaining a safe, clean, efficient and professional environment for team members and TOMRA customers
-Carryout regular cleaning and maintenance of our reverse vending machines and sorting equipment
-Ensuring the sorting equipment is running efficiently by removing and replacing collection bins as they fill up
-Monitoring the recycling centre for any hazards and reporting concerns as they arise
-Ad-hoc duties as required by management

As a ‘Looper’ at TOMRA, you will be working amongst a team of people, who are very passionate about doing good for the environment and our community. Our Recycling Centre Attendants are the champions for the Containers for Change Scheme and play an important role in ensuring that our customers return to our recycling centres time and time again. They achieve this by ensuring our customers have a great experience when visiting our centres by providing exceptional customer service, ensuring the recycling centre is clean and tidy and ensuring our machines and sorting equipment are running as intended. Our Recycling Centre Attendants also play a large role in boosting the TOMRA brand and are the face of TOMRA here in Australia.

What you’ll be doing:
Delivering exceptional customer service to ensure our customers have a great experience
Ensuring the recycling centre is well presented by maintaining a safe, clean, efficient and professional environment for team members and TOMRA customers
-Carryout regular cleaning and maintenance of our reverse vending machines and sorting equipment
-Ensuring the sorting equipment is running efficiently by removing and replacing collection bins as they fill up
-Monitoring the recycling centre for any hazards and reporting concerns as they arise
-Ad-hoc duties as required by management

As a ‘Looper’ at TOMRA, you will be working amongst a team of people, who are very passionate about doing good for the environment and our community. By carrying out preventative maintenance and cleaning of our reverse vending machine installations (Kiosks), our Field Site Attendants play a pivotal part in delivering convenience and satisfaction to our customers. As a Field Site Attendant, you will frequently travel between sites, therefore having a valid driver’s license and being confident with driving a vehicle is a must!
What you’ll be doing:
The duties that you will perform as a Field Site Attendant include;
-Driving between all reverse vending machine sites within assigned area
-Providing exceptional customer service to our partners (including shopping centre staff) and occasionally to members of the public
-Ensuring the reverse vending machines and sites are well presented by cleaning the machines and ensuring that debris are not preventing smooth operation
-Removing customer litter from kiosk sites and disposing at the nearest TOMRA recycling centre
-Reporting on general maintenance and site appearance including but not limited to, site presentation and cleanliness, potential safety hazards and signs of site vandalism

This position will maintain the TOMRA Kiosk locations throughout the Gold Coast & across the Greater Brisbane regions.
 

Reporting to the Head of Finance, the Business Analyst will work to partner with business units to provide advice on proposed investments, programs, initiatives and business cases. You will oversee and conduct modelling of the costs and benefits of future scenarios, and present information to help decision-makers manage the system efficiently and effectively. You will collect and analysing financial, economic and activity data from across the TOMRA Collection services systems. You will also contribute to building the role, culture, relationships and reputation of this new function.  

Duties include but are not limited to: 

• Working collaboratively with key business partners to achieve goals in a timely manner whist protecting the Company’s interests. 
• Work with internal stakeholders on commercial opportunities 
• Undertaking financial and strategic analysis including development of financial models and analytics 
• Leading end-to-end investments governance framework for both capital and large OPEX investments 
• Performing accurate and timely ad-hoc financial and strategic analysis as required  
• Contributing to and leading elements of strategic business planning 
• Documenting as-is and to-be processes 
• Facilitating workshops 
• Analysing business processes 
• Providing, creating and presenting financial outcomes to stakeholders and local business  
• Process mapping, data migration and agile ways of working 
• Ensuring you take reasonable care for your own health and safety 

The role of the Network Manager is to ensure that TOMRA’s Network of NSW Collection Return Points are managed to provide the best customer experience and ensure a safe and operationally efficient site management.

Some of the duties you will perform: 

• Drive the production of compelling business cases and analysis to support services to our sites and customers
• Develop a comprehensive site management plan with a focus on site retention
• Ensure that TOMRA kiosk’s solutions are operational and meeting our up-time SLA obligations
• Manage site maintenance to budget
• Work cross functionally to drive volume to site
• Manage a network of TOMRA Operated Return and Earn sites, ensuring smooth operations, safety, and positive customer experiences.
• Enable Area Supervisors to maintain a safe network and address safety hazards, and incidents as they arise.
• Support team of Area Supervisors to foster positive relationships with landlords and drive ongoing landlord engagement and commitment to Return and Earn scheme.
• Lead a team of Area Supervisors, providing guidance, support, and performance management.
• Work cross functionally, and with direct reports to create necessary processes, and utilize existing technology to do so efficiently.
• Analyse monthly results, explain key variances, and participate in total forecasts. Oversee and manage per site profitability.
• Provide regular reporting to Join Venture partners, and Internal Stakeholders on health of the NSW Network.
• Build strong relationships with internal and external stakeholders, including local authorities, community groups, and partners.
• Manage external contractors involved in network uptime, cleanliness, and maintenance. Ensure compliance with contracts, quality standards, and safety regulations.
• Collaborate with other departments on initiatives, projects, and process improvements.