Total 74 job vacancies by LOTTE Travel Retail Singapore

ROLES & RESPONSIBILITIES

• Manage cash and sales transactions
• Greeting customers, promoting services, improving customer satisfaction, answering to inquiries, reporting to the Supervisor.
• Collecting payment and ensure accuracy involving foreign currency exchange.
• Responsible for counting the contents of cash register drawer at the end of each shift, maintaining receipts, records, withdrawals and depositing cash collections into safe deposit box at the end of the shift duty.
• Perform gate deliveries
• Support I-Shop Changi procurement (pick and pack)
• Any other ad-hoc assignment or project assigned by your superior.

Requirements:

• GCE N or O level
• At least 1 years cashiering experience.
• A professional appearance.
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
• The ability to read, write English
• The ability to stand for extended periods of time.
• The ability to work rotating shifts duties in Changi Airport environment

Attractive Workplace Benefits which includes:

• Medical & Dental
• Annual Leave Quota
• Grooming Allowance
• Shift Allowance (whenever applicable)
• Commission & Incentives (whenever applicable)

Job Description:

• Ensuring accuracy of the Store’s daily monies collection (include foreign currency note), bank deposits and accuracy of the cash & cashless transaction records.
• Responsible to provide training and coaching to the cashier on the POS Machine.
• Work closely with the finance team on the month-end closing.
• Rotating to schedule on cashier supervisor's duty roster
• Support the cashier if they are unable to resolve cashiering issues by dealing with the issues positively
• Ensure all cashiers have sufficient currencies of various denominations for sales transactions.
• Handling petty cash
• Lead by example and excel in customer service & cashiering skill knowledge.
• Excellent customer service and communications skills to meet the organisation business objectives and exceed customer’s expectations.
• Cashier supervisors may also be required to attend meetings and conferences.
• Any other ad-hoc assignment or project assigned by the Retail Manager.

Job Requirements:

• At least GCE O Level / Diploma in Retail Management or related discipline
• At least 3  years  travel retail or retail cashier supervisory experience
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
• The ability to work rotating shifts duties in Changi Airport environment
• Must be 21 years of age or above due to Custom’s controlled categories under Liquor and Tobacco licensing requirements

The Chief Merchandising Officer is in charge of the creation and implementation of merchandising strategies in their company. Their goal is to maximise the achievement of business goals through merchandise planning, product launches, pricing strategies, and other techniques that maximise sales, margins, and overall profitability.

• Manage the Buying and Merchandising team and be responsible for the entire Buying and Merchandising function for both travel retail and e-commerce
• Provide detailed analysis and trade reports on a regular basis
• Organise and manage the Buying for Singapore's operations
• Fully accountable for the entire stock management system
• Responsible for producing all in-season reports, forecasting and buying plans
• Measure and monitor the performance of the business on a weekly basis
• Be completely in charge of the allocation & distribution of stock
• Partner with the Retail teams to ensure launches, sales etc. are actioned seamlessly
• Partner with the senior management team to create and implement strategies, processes / procedures and guidelines
• Operates as a strategic business manager, overseeing the teams and their processes, demonstrating best practise

Education Requirements

• Bachelor's degree
• An advanced degree in Merchandising or business (MBA) is preferred
• Merchandising Experience in Liquor & Tobacco industry is required
• 10 years of experience in a leadership role

Chief Marketing Officer Essential Skills

Skills:

• Capacity to build strong working relationships throughout the brand and work effectively with all levels
• Team Leadership Provide clear business goals for teams to support and develop skills base.
• Commerciality skilled at finding opportunities to achieve profit in any situation, trading mentality to support and develop product areas
• Problem Solving ability to gather all key information and then use logic and creativity to propose solutions
• Experience of working in a fast paced fashion retailing environment with solid merchandising experience
• Currently at Merchandise Manager / Director level or equivalent
• Proen track records from Retail / Travel Retail / FMCG environment

Job Description & Requirements

• $13/ hr
• 2 month is ok (can extend)
• 5 days work week including weekends
• No experience needed
• Uniform provided

Job Scope:

1. Receiving incoming stock
2. Delivering of duty free orders into departure gate hold rooms
3. Assisting to top up display stocks at the stores
4. Assisting in IShop Changi fulfilment in the picking and packing of orders
5. Any other ad-hoc duties as assigned by the Supervisors or Retail Managers

Key Responsibilities:

• Retail supervisors develop operations plans for their teams and make sure those plans are executed.
• Lead, manage and motivate a team of Retail Associates
• Preparation and updating of duty roster to ensure accuracy in the Info-Tech HRMS Time Management System.
• Coach and train Retail Associates on GLOB+ system usage.
• Conduct daily briefings to team members before the start of shift duty.
• To provide their team with constructive criticism and be able to help them develop by coaching and teaching different selling related skills.
• Lead by example and excel in customer service, merchandise knowledge, selling skills as well as cashiering.
• Manage and improve the SOP and procedures related to inventory management at the assigned stores level.
• Able to multitask, while also keeping the customer happy and satisfied.
• Excellent customer service and communications skills to meet the organiaation business objectives and exceed customer’s expectations.
• Good leadership skills to effectively oversee and manage the team.
• Supervisors may work a variety of hours that may include nights, weekends, and holidays.
• Retail supervisors may also be required to attend meetings and conferences.
• Any other ad-hoc assignment or project assigned by your superior.

Job Requirements:

• No experience required.
• Professional and pleasant personality.
• Good communication skills and team player
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
• Able to commit to rotating shift hours, including public holidays and weekends

The Operations Executive supports our Retail Operations teams provide operational related support on a day-to-day basis to ensure smooth operations.

Responsibilities

• Provide administrative support to Operations Management and Sales teams to ensure smooth day-to-day retail operations
• Be aware of store sales and KPI targets, as well as performance targets to accurately record, verify and compilation of sales related commission / incentives / push monies etc.
• Inventory management – support regular stock take as planned by Management to meet Licensing requirements.
• Provide administrative support in new stores opening and closing, new products launches and events.
• Ensure implementation of standards for BOH, ensuring, organization, general health and safety best practices are adhere to for all stores.
• To act as a liaison to process and update Brand Ambassadors details not limited to rostering consolidation & sales data sharing to Agencies. Maintaining of positive relationship with external vendors & agencies.
• Application of Airport passes for Vendors & external parties.
• Manage and upkeep inventory supplies to support Operations such as sourcing and ordering of stationery, packing materials, equipment, and all other ad hoc operations necessities.
• Identify improvement opportunities and communicate suggestions to management to drive operational & cost efficiency.
• Responsible for managing relationships with external vendors and suppliers, ensuring that they meet contractual obligations and quality standards.
• To work with other internal stakeholders and legal department to ensure contractual obligations are met to the best interest of the Organization.
• Reviewing existing processes, identifying inefficiencies and suggesting improvements to manage and optimize company’s processes.
• Responsible to take charge of all operational permit clearance and renewal for smooth operations.
• Ensure all administrative matters not limited to invoices & payments are made before deadlines.
• Scheduling of operations meetings, sending invites & facilitating of booking of venues.
• Compilations of reports, presentation for internal meetings.
• Collaborate productively and respectfully with team members.
• Adhere to company retail standards, operation procedure, customs compliance and related policy.
• Any other ad-hoc assignments assigned by Managers to meet the organization & business needs.
• The above job function are subjected to changes if deemed necessary based on the organization & business needs.

Requirements

• Diploma / Degree in relevant discipline
• 2-3 years related Operations Administrative experience from FMCG Retail / Travel Retail industry
• Competent in Microsoft Office Suites and proficiency in Excel (Formula, Pivot Table, Power Pivot, Data Management, Powerpoint for presentation and Power BI for Data presentation (not mandatory but a bonus).
• Must have the ability to create template from scratch
• Adaptability is paramount. Requires an innate ability to navigate & take on new situations and challenges with agility & accuracy.

The Operations Executive supports our Retail Operations teams provide operational related support on a day-to-day basis to ensure smooth operations.

• Provide administrative support to Operations Management and Sales teams to ensure smooth day-to-day retail operations

• Be aware of store sales and KPI targets, as well as performance targets to accurately record, verify and compilation of sales related commission / incentives / push monies etc.
• Inventory management – support regular stock take as planned by Management to meet Licensing requirements.
• Provide administrative support in new stores opening and closing, new products launches and events.
• Ensure implementation of standards for BOH, ensuring, organization, general health and safety best practices are adhere to for all stores.
• To act as a liaison to process and update Brand Ambassadors details not limited to rostering consolidation & sales data sharing to Agencies. Maintaining of positive relationship with external vendors & agencies.
• Application of Airport passes for Vendors & external parties.
• Manage and upkeep inventory supplies to support Operations such as sourcing and ordering of stationery, packing materials, equipment, and all other ad hoc operations necessities.
• Identify improvement opportunities and communicate suggestions to management to drive operational & cost efficiency.
• Responsible for managing relationships with external vendors and suppliers, ensuring that they meet contractual obligations and quality standards.
• To work with other internal stakeholders and legal department to ensure contractual obligations are met to the best interest of the Organization.
• Reviewing existing processes, identifying inefficiencies and suggesting improvements to manage and optimize company’s processes.
• Responsible to take charge of all operational permit clearance and renewal for smooth operations.
• Ensure all administrative matters not limited to invoices & payments are made before deadlines.
• Scheduling of operations meetings, sending invites & facilitating of booking of venues.
• Compilations of reports, presentation for internal meetings.
• Collaborate productively and respectfully with team members.
• Adhere to company retail standards, operation procedure, customs compliance and related policy.
• Any other ad-hoc assignments assigned by Managers to meet the organization & business needs.
• The above job function are subjected to changes if deemed necessary based on the organization & business needs.

• Diploma / Degree in relevant discipline
• 2-3 years related Operations Administrative experience from FMCG Retail / Travel Retail industry

• Competent in Microsoft Office Suites and proficiency in Excel (Formula, Pivot Table, Power Pivot, Data Management, Powerpoint for presentation and Power BI for Data presentation (not mandatory but a bonus).
• Must have the ability to create template from scratch
• Adaptability is paramount. Requires an innate ability to navigate & take on new situations and challenges with agility & accuracy.

• We offer attractive salary packages that commensurate with relevant work experience
• Annual Leave from 14 days to 18 days
• Medical Outpatient insurance coverage
• Group Hospitalization and Surgery insurance coverage
• Group Dental insurance coverage
• Performance bonuses (T&C applicable)

Responsibilities

• Develop and maintain the in-house database with historical data collected from pricing audit, vendor’s pricing raw data shared and physical price checks both in local domestic markets and overseas where required
• Collect, compile, analyze pricing data and present to Senior Management, stakeholders and facilitate in vendor communications monthly on pricing strategies
• Analyze pricing trends, market conditions, and competitor pricing strategies ensuring Lotte Travel Retail Singapore comply to the lowest price commitment in Singapore Changi Airport on a monthly basis
• Be the point of contact to communicate with the landlord in pricing submission monthly and develop logic by analyzing data to support and justify the request from Lowest Price Poloicy exception where applicable.
• Perform pricing analysis to identify gaps in pricing in Lotte Duty Free and other International Airports Retailers.
• Develop and maintain pricing models to optimize product pricing
• Collaborate with cross-functional teams to develop and implement pricing strategies
• Monitor pricing performance and make recommendations for adjustments as needed
• Conduct regular monthly price reviews and adjustments based on market conditions locally and overseas
• May be required to travel regionally to conduct price checks physically on ad-hoc basis
• Provide support for pricing-related projects and initiatives
• Any other duties which maybe assigned by immediate superior/Manager from time to time

Requirements

• Bachelor's degree in Business, Finance, Economics, or a related field
• 2+ years of experience in pricing analysis or a similar role
• Strong analytical and problem-solving skills
• Proficiency in data analysis and modeling
• Advanced Excel skills
• Ability to work independently and in a team
• Excellent communication and presentation skills
• Attention to detail and accuracy
• Experience in the retail industry is a plus

Job Description & Requirements

• $13/ hr
• 2 month is ok (can extend)
• 5 days work week
• No experience needed
• Uniform provided

Job Scope:

1. Receiving incoming stock
2. Delivering of duty free orders into departure gate hold rooms
3. Assisting to top up display stocks at the stores
4. Assisting in IShop Changi fulfilment in the picking and packing of orders
5. Any other ad-hoc duties as assigned by the Supervisors or Retail Managers

Work Location: Changi Airport Terminal 1/2/3/4

Job Responsibilities:

• Manage cash and sales transactions
• Greeting customers, promoting services, improving customer satisfaction, answering to inquiries, reporting to the Supervisor.
• Collecting payment and ensure accuracy involving foreign currency exchange.
• Responsible for counting the contents of cash register drawer at the end of each shift, maintaining receipts, records, withdrawals and depositing cash collections into safe deposit box at the end of the shift duty.
• Perform gate deliveries
• Support I-Shop Changi procurement (pick and pack)
• Any other ad-hoc assignment or project assigned by your superior.

Job Requirements:

• At least 1 year of cashiering experience
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
• Able to stand for extended periods of time
• Able to commit to rotating shifts duties

Attractive Workplace Benefits which includes:

• Medical & Dental Benefits
• Annual Leave
• Grooming Allowance
• Shift Allowance (whenever applicable)

Work Location: Changi Airport Terminal 1/2/3/4

Job Responsibilities:

• Manage cash and sales transactions
• Greeting customers, promoting services, improving customer satisfaction, answering to inquiries, reporting to the Supervisor.
• Collecting payment and ensure accuracy involving foreign currency exchange.
• Responsible for counting the contents of cash register drawer at the end of each shift, maintaining receipts, records, withdrawals and depositing cash collections into safe deposit box at the end of the shift duty.
• Perform gate deliveries
• Support I-Shop Changi procurement (pick and pack)
• Any other ad-hoc assignment or project assigned by your superior.

Job Requirements:

• At least 1 year of cashiering experience
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
• Able to stand for extended periods of time
• Able to commit to rotating shifts duties

Attractive Workplace Benefits which includes:

• Medical & Dental Benefits
• Annual Leave
• Grooming Allowance
• Shift Allowance (whenever applicable)

Job Description & Requirements

ROLES & RESPONSIBILITIES

1. Receiving of incoming stocks and deliveries.
2. Assist in the transfers / returns of outgoing stocks.
3. Ensuring all documentations relating to inventory movements are in order.
4. Delivering of duty-free orders into departure gate holding rooms prior to gate closing for travelers.
5. Assist in the storage of inventory in the back end storage / office.
6. Assist to top up display stocks at the stores
7. Assist in IShop Changi fulfilment in the picking and packing of orders
8. Any other ad-hoc duties as assigned by the Supervisors or Retail Managers.

REQUIREMENTS:

• Able to handle movements of heavy loads and carton boxes
• Organised and self-motivated
• Able to thrive under pressure
• Can commit 2 months
• Comfortable with shift work

Job Description & Requirements

LOTTE DUTY FREE Changi Airport Store began its operation in June 2020 and it is the largest overseas stores that offers an exclusive liquor & tobacco shop.

We are looking for a Cashier to manage all transactions with customers accurately and efficiently.

Responsibilities

• Manage transactions with customers using POS system
• Collect payments whether in cash or cashless payment
• Resolve customer complaints, guide them and provide relevant information
• Greet customers when entering or leaving the store
• Maintain clean and tidy checkout areas
• Track transactions on balance sheets and report any discrepancies

Requirements

• No experience are welcome to apply, training will be provide
• Strong interpersonal and communication skills
• Customer satisfaction-oriented
• Basic computer skills
• Meticulous
• Comfortable to work retail and shift hours
• Comfortable to handle liquor and tobacco products
• Must be 21 years old and above as per Tobacco Act

Benefits

• Monthly allowances up to $255
• Attractive commission scheme
• Annual leave up to 18 days/ calendar year
• Medical and dental insurance

Job Description & Requirements

Work Location: Changi Airport Terminal 1/2/3/4

Job Responsibilities:

• Manage cash and sales transactions
• Greeting customers, promoting services, improving customer satisfaction, answering to inquiries, reporting to the Supervisor.
• Collecting payment and ensure accuracy involving foreign currency exchange.
• Responsible for counting the contents of cash register drawer at the end of each shift, maintaining receipts, records, withdrawals and depositing cash collections into safe deposit box at the end of the shift duty.
• Perform gate deliveries
• Support I-Shop Changi procurement (pick and pack)
• Any other ad-hoc assignment or project assigned by your superior.

Job Requirements:

• At least 1 year of cashiering experience
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
• Able to stand for extended periods of time
• Able to commit to rotating shifts duties

Attractive Workplace Benefits which includes:

• Medical & Dental Benefits
• Annual Leave
• Grooming Allowance
• Shift Allowance (whenever applicable)

• Develop operations plans for their teams and make sure those plans are executed
• Lead, manage and motivate the team members
• Preparation and updating of duty roster to ensure accuracy in the Info-Tech HRMS Time Management System
• Coach and train Retail Associates on GLOB+ system usage.
• Conduct daily briefings to team members before the start of shift duty
• To provide their team with constructive criticism and be able to help them develop by coaching and teaching different selling related skills
• Lead by example and excel in customer service, merchandise knowledge, selling skills as well as cashiering
• Manage and improve the SOP and procedures related to inventory management at the assigned stores level
• Able to multitask, while also keeping the customer happy and satisfied
• Excellent customer service and communications skills to meet the organization business objectives and exceed customer’s expectations
• Good leadership skills to effectively oversee and manage the team
• Supervisors may work a variety of hours that may include nights, weekends, and holidays
• Retail supervisors may also be required to attend meetings and conferences
• Any other ad-hoc assignment or project assigned by your superior

• Professional and pleasant personality
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
• Able to commit to rotating shift hours, including public holidays and weekends